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Submitted URL: https://icul.lsc.net/e/462982/r-envisant/954srr/1299393226/h/Mg4hts7RFo7qP28GuBZAgfuqjGafppEh0C3Se3wu498
Effective URL: https://www.surveymonkey.com/r/envisant
Submission: On October 28 via api from US — Scanned from US
Effective URL: https://www.surveymonkey.com/r/envisant
Submission: On October 28 via api from US — Scanned from US
Form analysis 1 forms found in the DOM
Name: surveyForm — POST
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<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 1<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How likely is it that you would recommend Envisant to a friend or colleague?</span>
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<div class="question-body-font-theme
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<div class="question-body-font-theme
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"> EXTREMELY LIKELY </div>
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<td class="question-body-font-theme"> 3 </td>
<td class="question-body-font-theme"> 4 </td>
<td class="question-body-font-theme"> 5 </td>
<td class="question-body-font-theme"> 6 </td>
<td class="question-body-font-theme"> 7 </td>
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<span data-position="0" id="146760699_1084544772_1084544773_label" class="radio-button-display " aria-label="0"> 0 </span>
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<span data-position="1" id="146760699_1084544772_1084544774_label" class="radio-button-display " aria-label="1"> 1 </span>
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<span data-position="2" id="146760699_1084544772_1084544775_label" class="radio-button-display " aria-label="2"> 2 </span>
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<span data-position="3" id="146760699_1084544772_1084544776_label" class="radio-button-display " aria-label="3"> 3 </span>
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<span data-position="4" id="146760699_1084544772_1084544777_label" class="radio-button-display " aria-label="4"> 4 </span>
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<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-146760699">
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<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-146760699">
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<label data-sm-radio-button-label="" class="answer-label radio-button-label no-touch touch-sensitive clearfix nps-answer-label" for="146760699_1084544772_1084544779">
<span data-position="6" id="146760699_1084544772_1084544779_label" class="radio-button-display " aria-label="6"> 6 </span>
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<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-146760699">
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<span data-position="9" id="146760699_1084544772_1084544782_label" class="radio-button-display " aria-label="9"> 9 </span>
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<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-146760699">
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<span data-position="10" id="146760699_1084544772_1084544783_label" class="radio-button-display " aria-label="10"> 10 </span>
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<button id="146760699-ok" class="new-button ok-button user-generated notranslate hide" type="submit"> OK </button>
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<div class="question-row clearfix overlay
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<div data-question-type="multiple_choice_vertical_two_col" data-rq-question-type="multiple_choice_vertical_two_col" class="question-container
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<div id="question-field-147512220" data-qnumber="2" data-qdispnumber="2" data-question-id="147512220" class=" question-multiple-choice qn question vertical_two_col question-required">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset">
<legend class="question-legend">
<h4 id="question-title-147512220" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 2<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Which Envisant products or services does your credit union currently use?</span>
</h4>
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<div class="question-body clearfix notranslate ">
<div class="answer-option-col
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<div class="answer-option-cell
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<input id="147512220_1089424321" name="147512220[]" type="checkbox" class="checkbox-button-input " value="1089424321">
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<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Credit </span>
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<div class="answer-option-cell
" data-answer-id="1114472945">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="147512220_1114472945" name="147512220[]" type="checkbox" class="checkbox-button-input " value="1114472945">
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<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> EZ Launch </span>
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<div class="answer-option-cell
" data-answer-id="1089424322">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="147512220_1089424322" name="147512220[]" type="checkbox" class="checkbox-button-input " value="1089424322">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="147512220_1089424322">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Debit </span>
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</div>
</div>
<div class="answer-option-col
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<div class="answer-option-cell
" data-answer-id="1089424323">
<div data-sm-checkbox="" class="checkbox-button-container ">
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<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Prepaid </span>
</label>
</div>
</div>
<div class="answer-option-cell
" data-answer-id="1089424324">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="147512220_1089424324" name="147512220[]" type="checkbox" class="checkbox-button-input " value="1089424324">
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<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Collections </span>
</label>
</div>
</div>
</div>
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<button id="147512220-ok" class="new-button ok-button user-generated notranslate hide" type="submit"> OK </button>
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<div class="question-click-shield" tabindex="-1" style="height: 448px; width: 896px;"></div>
<div class="question-row clearfix overlay
" tabindex="-1">
<div data-question-type="matrix_ranking" data-rq-question-type="ranking" class="question-container
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<div id="question-field-152015830" data-qnumber="3" data-qdispnumber="3" data-question-id="152015830" class=" qn question ranking">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-152015830" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 3<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please rank by priority why you use Envisant for your services. </span>
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<li id="1119007058" class="rankItem smqr-152015830-listItem-0-2-26 smqr-152015830-listItem-d2-0-2-33 smqr-152015830-item-0-2-24 smqr-152015830-listItem-0-2-2" role="listitem" tabindex="-1" aria-disabled="false"
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<div class="smqr-152015830-rankItemContainer-0-2-27"><span class="OrderIndex smqr-152015830-orderIndex-0-2-28 smqr-152015830-orderIndex-d3-0-2-34" data-testid="RankingRow__OrderIndex" aria-hidden="true">1</span>
<div class="rankItem__content smqr-152015830-content-0-2-29">
<div data-testid="RankingRow__DragHandle" class="rankItem__dragHandle smqr-152015830-dragHandle-0-2-30 smqr-152015830-dragHandle-d4-0-2-35" data-pos="0"><svg
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<div id="1119007058-label" class="smqr-152015830-richTextContent-0-2-23 rankItem__richText" translate="no">Customer service</div>
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<div data-no-dnd="true" data-testid="RankingRow__Controls" class="rankItem__controls smqr-152015830-controls-0-2-32 smqr-152015830-controls-d6-0-2-37">
<div id="1119007058-control" class="smqr-152015830-controlsContainer-0-2-39"><button type="button" aria-disabled="true" class="order-button smqr-152015830-orderButton-0-2-41"><svg
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</svg><span class="smqr-152015830-srOnly-0-2-42">Move up Customer service</span></button><button type="button" class="order-button smqr-152015830-orderButton-0-2-41"><svg
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transform="matrix(-.016568 0 0 -.016568 15.842 16.026)" fill="currentcolor"></path>
</g>
</svg><span class="smqr-152015830-srOnly-0-2-42">Move down Customer service</span></button></div>
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</div>
</div>
</li>
<li id="1119007059" class="rankItem smqr-152015830-listItem-0-2-26 smqr-152015830-listItem-d7-0-2-43 smqr-152015830-item-0-2-24 smqr-152015830-listItem-0-2-2" role="listitem" tabindex="-1" aria-disabled="false"
aria-roledescription="sortable" aria-describedby="DndDescribedBy-0">
<div class="smqr-152015830-rankItemContainer-0-2-27"><span class="OrderIndex smqr-152015830-orderIndex-0-2-28 smqr-152015830-orderIndex-d8-0-2-44" data-testid="RankingRow__OrderIndex" aria-hidden="true">2</span>
<div class="rankItem__content smqr-152015830-content-0-2-29">
<div data-testid="RankingRow__DragHandle" class="rankItem__dragHandle smqr-152015830-dragHandle-0-2-30 smqr-152015830-dragHandle-d9-0-2-45" data-pos="1"><svg
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<rect transform="matrix(1 0 0 1.4 1 12)" width="14" height="1.4286" rx=".71" ry=".71" stroke-width="0" fill="currentColor"></rect>
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<div data-testid="RankingRow__Label" class="rankItem__label smqr-152015830-label-0-2-31 smqr-152015830-label-d10-0-2-46">
<div id="1119007059-label" class="smqr-152015830-richTextContent-0-2-23 rankItem__richText" translate="no">Price</div>
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<div data-no-dnd="true" data-testid="RankingRow__Controls" class="rankItem__controls smqr-152015830-controls-0-2-32 smqr-152015830-controls-d11-0-2-47">
<div id="1119007059-control" class="smqr-152015830-controlsContainer-0-2-39"><button type="button" class="order-button smqr-152015830-orderButton-0-2-41"><svg class="smqr-152015830-svgContainer-0-2-38"
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<g class="caret-up-icon">
<path
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transform="matrix(.016568 0 0 .016568 .15803 -.025552)" fill="currentcolor"></path>
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</svg><span class="smqr-152015830-srOnly-0-2-42">Move up Price</span></button><button type="button" class="order-button smqr-152015830-orderButton-0-2-41"><svg class="smqr-152015830-svgContainer-0-2-38"
viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-hidden="true" focusable="false" data-testid="CaretDownOutlineIcon">
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transform="matrix(-.016568 0 0 -.016568 15.842 16.026)" fill="currentcolor"></path>
</g>
</svg><span class="smqr-152015830-srOnly-0-2-42">Move down Price</span></button></div>
</div>
</div>
</div>
</li>
<li id="1119007060" class="rankItem smqr-152015830-listItem-0-2-26 smqr-152015830-listItem-d12-0-2-48 smqr-152015830-item-0-2-24 smqr-152015830-listItem-0-2-2" role="listitem" tabindex="-1" aria-disabled="false"
aria-roledescription="sortable" aria-describedby="DndDescribedBy-0">
<div class="smqr-152015830-rankItemContainer-0-2-27"><span class="OrderIndex smqr-152015830-orderIndex-0-2-28 smqr-152015830-orderIndex-d13-0-2-49" data-testid="RankingRow__OrderIndex" aria-hidden="true">3</span>
<div class="rankItem__content smqr-152015830-content-0-2-29">
<div data-testid="RankingRow__DragHandle" class="rankItem__dragHandle smqr-152015830-dragHandle-0-2-30 smqr-152015830-dragHandle-d14-0-2-50" data-pos="2"><svg
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<div id="1119007060-label" class="smqr-152015830-richTextContent-0-2-23 rankItem__richText" translate="no">Functionality of products and services</div>
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<div id="1119007060-control" class="smqr-152015830-controlsContainer-0-2-39"><button type="button" class="order-button smqr-152015830-orderButton-0-2-41"><svg class="smqr-152015830-svgContainer-0-2-38"
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<g class="caret-up-icon">
<path
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</svg><span class="smqr-152015830-srOnly-0-2-42">Move up Functionality of products and services</span></button><button type="button" class="order-button smqr-152015830-orderButton-0-2-41"><svg
class="smqr-152015830-svgContainer-0-2-38" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-hidden="true" focusable="false" data-testid="CaretDownOutlineIcon">
<g class="caret-down-icon">
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transform="matrix(-.016568 0 0 -.016568 15.842 16.026)" fill="currentcolor"></path>
</g>
</svg><span class="smqr-152015830-srOnly-0-2-42">Move down Functionality of products and services</span></button></div>
</div>
</div>
</div>
</li>
<li id="1119007061" class="rankItem smqr-152015830-listItem-0-2-26 smqr-152015830-listItem-d17-0-2-53 smqr-152015830-item-0-2-24 smqr-152015830-listItem-0-2-2" role="listitem" tabindex="-1" aria-disabled="false"
aria-roledescription="sortable" aria-describedby="DndDescribedBy-0">
<div class="smqr-152015830-rankItemContainer-0-2-27"><span class="OrderIndex smqr-152015830-orderIndex-0-2-28 smqr-152015830-orderIndex-d18-0-2-54" data-testid="RankingRow__OrderIndex" aria-hidden="true">4</span>
<div class="rankItem__content smqr-152015830-content-0-2-29">
<div data-testid="RankingRow__DragHandle" class="rankItem__dragHandle smqr-152015830-dragHandle-0-2-30 smqr-152015830-dragHandle-d19-0-2-55" data-pos="3"><svg
class="smqr-152015830-svgContainer-0-2-38 rankItem__dragHandleIcon" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-hidden="true" focusable="false" data-testid="DragHandleIcon">
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<rect transform="matrix(1 0 0 1.4 1 8.6667)" width="14" height="1.4286" rx=".71" ry=".71" stroke-width="0" fill="currentColor"></rect>
<rect transform="matrix(1 0 0 1.4 1 12)" width="14" height="1.4286" rx=".71" ry=".71" stroke-width="0" fill="currentColor"></rect>
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</svg></div>
<div data-testid="RankingRow__Label" class="rankItem__label smqr-152015830-label-0-2-31 smqr-152015830-label-d20-0-2-56">
<div id="1119007061-label" class="smqr-152015830-richTextContent-0-2-23 rankItem__richText" translate="no">Responsiveness</div>
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<div data-no-dnd="true" data-testid="RankingRow__Controls" class="rankItem__controls smqr-152015830-controls-0-2-32 smqr-152015830-controls-d21-0-2-57">
<div id="1119007061-control" class="smqr-152015830-controlsContainer-0-2-39"><button type="button" class="order-button smqr-152015830-orderButton-0-2-41"><svg class="smqr-152015830-svgContainer-0-2-38"
viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-hidden="true" focusable="false" data-testid="CaretUpOutlineIcon">
<g class="caret-up-icon">
<path
d="m922.74 642.16-415.95-416.06c-18.533-18.538-48.507-18.538-67.04 0l-415.85 416.06c-18.533 18.538-18.533 48.519 0 67.057l33.473 33.481c18.533 18.538 48.507 18.538 67.04 0l348.91-349 348.91 349c18.533 18.538 48.507 18.538 67.04 0l33.473-33.481c18.533-18.538 18.533-48.519 0-67.057z"
transform="matrix(.016568 0 0 .016568 .15803 -.025552)" fill="currentcolor"></path>
</g>
</svg><span class="smqr-152015830-srOnly-0-2-42">Move up Responsiveness</span></button><button type="button" class="order-button smqr-152015830-orderButton-0-2-41"><svg class="smqr-152015830-svgContainer-0-2-38"
viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-hidden="true" focusable="false" data-testid="CaretDownOutlineIcon">
<g class="caret-down-icon">
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transform="matrix(-.016568 0 0 -.016568 15.842 16.026)" fill="currentcolor"></path>
</g>
</svg><span class="smqr-152015830-srOnly-0-2-42">Move down Responsiveness</span></button></div>
</div>
</div>
</div>
</li>
<li id="1119007062" class="rankItem smqr-152015830-listItem-0-2-26 smqr-152015830-listItem-d22-0-2-58 smqr-152015830-item-0-2-24 smqr-152015830-listItem-0-2-2" role="listitem" tabindex="-1" aria-disabled="false"
aria-roledescription="sortable" aria-describedby="DndDescribedBy-0">
<div class="smqr-152015830-rankItemContainer-0-2-27"><span class="OrderIndex smqr-152015830-orderIndex-0-2-28 smqr-152015830-orderIndex-d23-0-2-59" data-testid="RankingRow__OrderIndex" aria-hidden="true">5</span>
<div class="rankItem__content smqr-152015830-content-0-2-29">
<div data-testid="RankingRow__DragHandle" class="rankItem__dragHandle smqr-152015830-dragHandle-0-2-30 smqr-152015830-dragHandle-d24-0-2-60" data-pos="4"><svg
class="smqr-152015830-svgContainer-0-2-38 rankItem__dragHandleIcon" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-hidden="true" focusable="false" data-testid="DragHandleIcon">
<g class="drag-handle-icon">
<rect transform="matrix(1 0 0 1.4 1 2)" width="14" height="1.4286" rx=".71" ry=".71" stroke-width="0" fill="currentColor"></rect>
<rect transform="matrix(1 0 0 1.4 1 5.3333)" width="14" height="1.4286" rx=".71" ry=".71" stroke-width="0" fill="currentColor"></rect>
<rect transform="matrix(1 0 0 1.4 1 8.6667)" width="14" height="1.4286" rx=".71" ry=".71" stroke-width="0" fill="currentColor"></rect>
<rect transform="matrix(1 0 0 1.4 1 12)" width="14" height="1.4286" rx=".71" ry=".71" stroke-width="0" fill="currentColor"></rect>
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</svg></div>
<div data-testid="RankingRow__Label" class="rankItem__label smqr-152015830-label-0-2-31 smqr-152015830-label-d25-0-2-61">
<div id="1119007062-label" class="smqr-152015830-richTextContent-0-2-23 rankItem__richText" translate="no">League-owned</div>
</div>
<div data-no-dnd="true" data-testid="RankingRow__Controls" class="rankItem__controls smqr-152015830-controls-0-2-32 smqr-152015830-controls-d26-0-2-62">
<div id="1119007062-control" class="smqr-152015830-controlsContainer-0-2-39"><button type="button" class="order-button smqr-152015830-orderButton-0-2-41"><svg class="smqr-152015830-svgContainer-0-2-38"
viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-hidden="true" focusable="false" data-testid="CaretUpOutlineIcon">
<g class="caret-up-icon">
<path
d="m922.74 642.16-415.95-416.06c-18.533-18.538-48.507-18.538-67.04 0l-415.85 416.06c-18.533 18.538-18.533 48.519 0 67.057l33.473 33.481c18.533 18.538 48.507 18.538 67.04 0l348.91-349 348.91 349c18.533 18.538 48.507 18.538 67.04 0l33.473-33.481c18.533-18.538 18.533-48.519 0-67.057z"
transform="matrix(.016568 0 0 .016568 .15803 -.025552)" fill="currentcolor"></path>
</g>
</svg><span class="smqr-152015830-srOnly-0-2-42">Move up League-owned</span></button><button type="button" class="order-button smqr-152015830-orderButton-0-2-41"><svg class="smqr-152015830-svgContainer-0-2-38"
viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-hidden="true" focusable="false" data-testid="CaretDownOutlineIcon">
<g class="caret-down-icon">
<path
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</svg><span class="smqr-152015830-srOnly-0-2-42">Move down League-owned</span></button></div>
</div>
</div>
</div>
</li>
<li id="1119007063" class="rankItem smqr-152015830-listItem-0-2-26 smqr-152015830-listItem-d27-0-2-63 smqr-152015830-item-0-2-24 smqr-152015830-listItem-0-2-2" role="listitem" tabindex="-1" aria-disabled="false"
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<div class="smqr-152015830-rankItemContainer-0-2-27"><span class="OrderIndex smqr-152015830-orderIndex-0-2-28 smqr-152015830-orderIndex-d28-0-2-64" data-testid="RankingRow__OrderIndex" aria-hidden="true">6</span>
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<div id="1119007063-label" class="smqr-152015830-richTextContent-0-2-23 rankItem__richText" translate="no">Limited other options</div>
</div>
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<g class="caret-up-icon">
<path
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transform="matrix(.016568 0 0 .016568 .15803 -.025552)" fill="currentcolor"></path>
</g>
</svg><span class="smqr-152015830-srOnly-0-2-42">Move up Limited other options</span></button><button type="button" aria-disabled="true" class="order-button smqr-152015830-orderButton-0-2-41"><svg
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<g class="caret-down-icon">
<path
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transform="matrix(-.016568 0 0 -.016568 15.842 16.026)" fill="currentcolor"></path>
</g>
</svg><span class="smqr-152015830-srOnly-0-2-42">Move down Limited other options</span></button></div>
</div>
</div>
</div>
</li>
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<div id="DndDescribedBy-0" style="display: none;"></div>
<div id="DndLiveRegion-0" role="status" aria-live="assertive" aria-atomic="true"
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</div>
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<div data-question-type="matrix_rating" data-rq-question-type="single_choice_matrix" class="question-container
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<div id="question-field-152016134" data-qnumber="4" data-qdispnumber="4" data-question-id="152016134" class=" question-matrix question-matrix-non-accordion qn question rating">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-152016134" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 4<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please rate the following (with 1 as most important - 4 as least important)</span>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:20%;"> </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 1 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 2 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 3 </td>
<td style="width:20.0%;" class="matrix-col-label question-body-font-theme user-generated"> 4 </td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Customer Service </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008847_1119008851" aria-labelledby="152016134_1119008847_1119008851_label" name="152016134_1119008847" type="radio" role="radio" class="radio-button-input " value="1119008851" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008847_1119008851_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008847_1119008851">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Customer Service</span> 1 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008847_1119008852" aria-labelledby="152016134_1119008847_1119008852_label" name="152016134_1119008847" type="radio" role="radio" class="radio-button-input " value="1119008852" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008847_1119008852_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008847_1119008852">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Customer Service</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008847_1119008853" aria-labelledby="152016134_1119008847_1119008853_label" name="152016134_1119008847" type="radio" role="radio" class="radio-button-input " value="1119008853" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008847_1119008853_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008847_1119008853">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Customer Service</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008847_1119008854" aria-labelledby="152016134_1119008847_1119008854_label" name="152016134_1119008847" type="radio" role="radio" class="radio-button-input " value="1119008854" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008847_1119008854_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008847_1119008854">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Customer Service</span> 4 </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Price </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008848_1119008851" aria-labelledby="152016134_1119008848_1119008851_label" name="152016134_1119008848" type="radio" role="radio" class="radio-button-input " value="1119008851" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008848_1119008851_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008848_1119008851">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Price</span> 1 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008848_1119008852" aria-labelledby="152016134_1119008848_1119008852_label" name="152016134_1119008848" type="radio" role="radio" class="radio-button-input " value="1119008852" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008848_1119008852_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008848_1119008852">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Price</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008848_1119008853" aria-labelledby="152016134_1119008848_1119008853_label" name="152016134_1119008848" type="radio" role="radio" class="radio-button-input " value="1119008853" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008848_1119008853_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008848_1119008853">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Price</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008848_1119008854" aria-labelledby="152016134_1119008848_1119008854_label" name="152016134_1119008848" type="radio" role="radio" class="radio-button-input " value="1119008854" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008848_1119008854_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008848_1119008854">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Price</span> 4 </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Functionality of products and services </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008849_1119008851" aria-labelledby="152016134_1119008849_1119008851_label" name="152016134_1119008849" type="radio" role="radio" class="radio-button-input " value="1119008851" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008849_1119008851_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008849_1119008851">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Functionality of products and services</span> 1 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008849_1119008852" aria-labelledby="152016134_1119008849_1119008852_label" name="152016134_1119008849" type="radio" role="radio" class="radio-button-input " value="1119008852" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008849_1119008852_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008849_1119008852">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Functionality of products and services</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008849_1119008853" aria-labelledby="152016134_1119008849_1119008853_label" name="152016134_1119008849" type="radio" role="radio" class="radio-button-input " value="1119008853" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008849_1119008853_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008849_1119008853">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Functionality of products and services</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008849_1119008854" aria-labelledby="152016134_1119008849_1119008854_label" name="152016134_1119008849" type="radio" role="radio" class="radio-button-input " value="1119008854" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008849_1119008854_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008849_1119008854">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Functionality of products and services</span> 4 </span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="3" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> Responsiveness </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008850_1119008851" aria-labelledby="152016134_1119008850_1119008851_label" name="152016134_1119008850" type="radio" role="radio" class="radio-button-input " value="1119008851" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008850_1119008851_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008850_1119008851">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Responsiveness</span> 1 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008850_1119008852" aria-labelledby="152016134_1119008850_1119008852_label" name="152016134_1119008850" type="radio" role="radio" class="radio-button-input " value="1119008852" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008850_1119008852_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008850_1119008852">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Responsiveness</span> 2 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008850_1119008853" aria-labelledby="152016134_1119008850_1119008853_label" name="152016134_1119008850" type="radio" role="radio" class="radio-button-input " value="1119008853" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008850_1119008853_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008850_1119008853">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Responsiveness</span> 3 </span>
</label>
</div>
</td>
<td class="touch-sensitive" col="3">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-152016134">
<input id="152016134_1119008850_1119008854" aria-labelledby="152016134_1119008850_1119008854_label" name="152016134_1119008850" type="radio" role="radio" class="radio-button-input " value="1119008854" aria-checked="false">
<label data-sm-radio-button-label="" id="152016134_1119008850_1119008854_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="152016134_1119008850_1119008854">
<span data-position="3" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">Responsiveness</span> 4 </span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
<button id="152016134-ok" class="new-button ok-button user-generated notranslate hide" type="submit"> OK </button>
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<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
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<div id="question-field-147331331" data-qnumber="5" data-qdispnumber="5" data-question-id="147331331" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-147331331" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 5<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
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<span class="user-generated notranslate
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ENVISANT: ACHIEVE YOUR VISION
CUSTOMER EXPERIENCE SURVEY
QUESTION TITLE
* 1. HOW LIKELY IS IT THAT YOU WOULD RECOMMEND ENVISANT TO A FRIEND OR
COLLEAGUE?
NOT AT ALL LIKELY
EXTREMELY LIKELY
0 1 2 3 4 5 6 7 8 9 10
0
1
2
3
4
5
6
7
8
9
10
OK
QUESTION TITLE
* 2. WHICH ENVISANT PRODUCTS OR SERVICES DOES YOUR CREDIT UNION CURRENTLY USE?
Credit
EZ Launch
Debit
Prepaid
Collections
OK
QUESTION TITLE
* 3. PLEASE RANK BY PRIORITY WHY YOU USE ENVISANT FOR YOUR SERVICES.
1. 1
Customer service
Move up Customer serviceMove down Customer service
2. 2
Price
Move up PriceMove down Price
3. 3
Functionality of products and services
Move up Functionality of products and servicesMove down Functionality of
products and services
4. 4
Responsiveness
Move up ResponsivenessMove down Responsiveness
5. 5
League-owned
Move up League-ownedMove down League-owned
6. 6
Limited other options
Move up Limited other optionsMove down Limited other options
OK
QUESTION TITLE
* 4. PLEASE RATE THE FOLLOWING (WITH 1 AS MOST IMPORTANT - 4 AS LEAST IMPORTANT)
1 2 3 4 Customer Service
Customer Service 1
Customer Service 2
Customer Service 3
Customer Service 4
Price
Price 1
Price 2
Price 3
Price 4
Functionality of products and services
Functionality of products and services 1
Functionality of products and services 2
Functionality of products and services 3
Functionality of products and services 4
Responsiveness
Responsiveness 1
Responsiveness 2
Responsiveness 3
Responsiveness 4
OK
QUESTION TITLE
* 5. WHAT DOES ENVISANT DO REALLY WELL?
OK
QUESTION TITLE
* 6. PLEASE SHARE ANY SUGGESTIONS FOR HOW ENVISANT CAN CREATE AN EVEN BETTER
EXPERIENCE FOR YOU.
OK
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