customerfeedback.ups.com
Open in
urlscan Pro
23.212.248.20
Public Scan
Submitted URL: https://url.us.m.mimecastprotect.com/s/P7FNCADQO8TNB6lZLTGfJuGOEHO?domain=customerfeedback.ups.com
Effective URL: https://customerfeedback.ups.com/jfe/form/SV_e3QJLjmnaQhALWK?Q_DL=Q0Ee3d1zxIyYZt4_e3QJLjmnaQhALWK_CGC_wUphYNSiPxJS0RH&Q_CHL=email
Submission: On August 13 via manual from CA — Scanned from US
Effective URL: https://customerfeedback.ups.com/jfe/form/SV_e3QJLjmnaQhALWK?Q_DL=Q0Ee3d1zxIyYZt4_e3QJLjmnaQhALWK_CGC_wUphYNSiPxJS0RH&Q_CHL=email
Submission: On August 13 via manual from CA — Scanned from US
Form analysis 1 forms found in the DOM
Name: Page —
<form id="Page" name="Page" class="Page ActivePage" data-testid="page-ready">
<meta name="HandheldFriendly" content="true">
<meta name="viewport" content="user-scalable = yes, maximum-scale=10, minimum-scale=1, initial-scale = 1, width = device-width">
<div class="Skin">
<div id="Overlay"></div>
<div id="Wrapper">
<div class="SkinInner">
<div id="LogoContainer">
<div id="Logo"><img src="https://upscx.co1.qualtrics.com/CP/Graphic.php?IM=IM_0lnvbwT6dzPLroh" data-image-state="ready"></div>
</div>
<div id="HeaderContainer">
<div id="Header" role="banner"></div>
</div>
<div id="SkinContent" class="">
<div id="Questions" role="main">
<div id="QID13Separator" class="Separator" data-runtime-show="runtime.SeparatorDisplayed"></div>
<div class="QuestionOuter BorderColor MC QID13" id="QID13" questionid="QID13" posttag="QID13" data-runtime-remove-class-hidden="runtime.Displayed">
<div id="QR~QID13~VALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.ErrorMsg" data-runtime-html="runtime.ErrorMsg" style="display: none;"></div>
<div id="QR~QID13~SDPVALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.PDPErrorMsg" data-runtime-html="runtime.PDPErrorMsg" style="display: none;"></div>
<div class="Inner BorderColor NPS">
<div class="InnerInner BorderColor">
<fieldset aria-describedby="QR~QID13~VALIDATION QR~QID13~SDPVALIDATION"> <!-- BEGIN PARTIALS --><!-- Partial for defining the ControlContainerContent --><!-- Partial for defining the LabelContainerContent --><!-- END PARTIALS -->
<legend>
<div class="QuestionText BorderColor">First, when thinking about your US export shipping experience, how likely are you to recommend UPS to a friend or colleague?</div>
</legend>
<div class="QuestionBody">
<table role="presentation" class="ChoiceStructure" cellpadding="0" cellspacing="0" border="0">
<tbody>
<tr>
<td class="ColumnLabels" colspan="11">
<table role="presentation" style="width:100%">
<tbody>
<tr>
<th class="ColumnLabel First" width="50%;" data-runtime-html="runtime.ColumnLabels.1.Display">Not at all likely</th>
<th class="ColumnLabel Last" width="50%;" data-runtime-html="runtime.ColumnLabels.2.Display">Extremely likely</th>
</tr>
</tbody>
</table>
</td>
</tr>
<tr> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID13-0-label" for="QR~QID13~0" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.0.Selected"><span data-runtime-html="runtime.Choices.0.Display">0</span></label></span><label for="QR~QID13~0" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.0.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID13-1-label" for="QR~QID13~1" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.1.Selected"><span data-runtime-html="runtime.Choices.1.Display">1</span></label></span><label for="QR~QID13~1" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.1.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID13-2-label" for="QR~QID13~2" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.2.Selected"><span data-runtime-html="runtime.Choices.2.Display">2</span></label></span><label for="QR~QID13~2" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.2.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID13-3-label" for="QR~QID13~3" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.3.Selected"><span data-runtime-html="runtime.Choices.3.Display">3</span></label></span><label for="QR~QID13~3" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.3.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID13-4-label" for="QR~QID13~4" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.4.Selected"><span data-runtime-html="runtime.Choices.4.Display">4</span></label></span><label for="QR~QID13~4" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.4.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID13-5-label" for="QR~QID13~5" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.5.Selected"><span data-runtime-html="runtime.Choices.5.Display">5</span></label></span><label for="QR~QID13~5" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.5.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID13-6-label" for="QR~QID13~6" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.6.Selected"><span data-runtime-html="runtime.Choices.6.Display">6</span></label></span><label for="QR~QID13~6" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.6.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID13-7-label" for="QR~QID13~7" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.7.Selected"><span data-runtime-html="runtime.Choices.7.Display">7</span></label></span><label for="QR~QID13~7" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.7.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID13-8-label" for="QR~QID13~8" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.8.Selected"><span data-runtime-html="runtime.Choices.8.Display">8</span></label></span><label for="QR~QID13~8" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.8.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID13-9-label" for="QR~QID13~9" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.9.Selected"><span data-runtime-html="runtime.Choices.9.Display">9</span></label></span><label for="QR~QID13~9" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.9.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID13-10-label" for="QR~QID13~10" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.10.Selected"><span data-runtime-html="runtime.Choices.10.Display">10</span></label></span><label for="QR~QID13~10" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.10.Selected"></label> </td>
</tr>
<tr>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="0" class="radio QR-QID13-0 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~0" value="0" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-0-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="1" class="radio QR-QID13-1 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~1" value="1" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-1-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="2" class="radio QR-QID13-2 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~2" value="2" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-2-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="3" class="radio QR-QID13-3 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~3" value="3" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-3-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="4" class="radio QR-QID13-4 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~4" value="4" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-4-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="5" class="radio QR-QID13-5 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~5" value="5" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-5-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="6" class="radio QR-QID13-6 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~6" value="6" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-6-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="7" class="radio QR-QID13-7 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~7" value="7" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-7-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="8" class="radio QR-QID13-8 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~8" value="8" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-8-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="9" class="radio QR-QID13-9 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~9" value="9" data-runtime-checked="runtime.Selected"
aria-labelledby="QID13-9-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="10" class="radio QR-QID13-10 QWatchTimer" type="radio" name="QR~QID13" id="QR~QID13~10" value="10"
data-runtime-checked="runtime.Selected" aria-labelledby="QID13-10-label"> </td>
</tr>
</tbody>
</table>
</div>
</fieldset>
</div>
</div>
</div>
<div id="QID2Separator" class="Separator" data-runtime-show="runtime.SeparatorDisplayed"></div>
<div class="QuestionOuter BorderColor MC QID2" id="QID2" questionid="QID2" posttag="QID2" data-runtime-remove-class-hidden="runtime.Displayed">
<div id="QR~QID2~VALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.ErrorMsg" data-runtime-html="runtime.ErrorMsg" style="display: none;"></div>
<div id="QR~QID2~SDPVALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.PDPErrorMsg" data-runtime-html="runtime.PDPErrorMsg" style="display: none;"></div>
<div class="Inner BorderColor MAVR">
<div class="InnerInner BorderColor TX">
<fieldset aria-describedby="QR~QID2~VALIDATION QR~QID2~SDPVALIDATION"> <!-- BEGIN PARTIALS --><!-- Partial for defining the ControlContainerContent --><!-- END PARTIALS -->
<legend>
<div class="QuestionText BorderColor">Our records indicate you/your business shipped fewer US export packages with UPS in the past 3 months as compared to the previous year. <br><br>If that’s the case, what has changed
about your shipping? Please select all that apply:</div>
</legend>
<div class="QuestionBody">
<ul class="ChoiceStructure">
<li class="Selection reg"> <input choiceid="1" class="checkbox QR-QID2-1 QWatchTimer" type="checkbox" name="QR~QID2~1" id="QR~QID2~1" value="Selected" data-runtime-checked="runtime.Choices.1.Selected"
aria-labelledby="QID2-1-label"><label for="QR~QID2~1" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.1.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID2~1"
id="QID2-1-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.1.Selected"><span>We’re using another carrier instead of UPS for some or all of our US export
packages</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="2" class="checkbox QR-QID2-2 QWatchTimer" type="checkbox" name="QR~QID2~2" id="QR~QID2~2" value="Selected" data-runtime-checked="runtime.Choices.2.Selected"
aria-labelledby="QID2-2-label"><label for="QR~QID2~2" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.2.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID2~2"
id="QID2-2-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.2.Selected"><span>We are shipping fewer packages overall</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="3" class="checkbox QR-QID2-3 QWatchTimer" type="checkbox" name="QR~QID2~3" id="QR~QID2~3" value="Selected" data-runtime-checked="runtime.Choices.3.Selected"
aria-labelledby="QID2-3-label"><label for="QR~QID2~3" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.3.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID2~3"
id="QID2-3-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.3.Selected"><span>We’re shipping more UPS packages through a 3rd party platform (e.g.
Shopify)</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="4" class="checkbox QR-QID2-4 QWatchTimer" type="checkbox" name="QR~QID2~4" id="QR~QID2~4" value="Selected" data-runtime-checked="runtime.Choices.4.Selected"
aria-labelledby="QID2-4-label"><label for="QR~QID2~4" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.4.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID2~4"
id="QID2-4-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.4.Selected"><span>We have seasonal spikes in shipping, so this temporary decline is normal for our
business</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="5" class="checkbox QR-QID2-5 QWatchTimer" type="checkbox" name="QR~QID2~5" id="QR~QID2~5" value="Selected" data-runtime-checked="runtime.Choices.5.Selected"
aria-labelledby="QID2-5-label"><label for="QR~QID2~5" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.5.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID2~5"
id="QID2-5-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.5.Selected"><span>Other change in our shipping (please specify)</span></label> <input
class="TextEntryBox InputText QR-QID2-5-TEXT QWatchTimer" type="text" aria-labelledby="QID2-5-label" id="QR~QID2~5~TEXT" name="QR~QID2~5~TEXT" value="" data-runtime-textvalue="runtime.Choices.5.Text"
title="Other change in our shipping (please specify)" aria-describedby="QR~QID2~5~VALIDATION" tabindex="-1">
<div id="QR~QID2~5~VALIDATION" class="ValidationDiv MC"> <span class="ValidationError Sub MC" data-runtime-html="runtime.Choices.5.ErrorMsg" data-runtime-show="runtime.Choices.5.ErrorMsg" style="display: none;"></span>
</div>
<div id="QR~QID2~5~SDPVALIDATION" class="ValidationDiv MC"> <span class="ValidationError Sub MC" data-runtime-html="runtime.Choices.5.PDPErrorMsg" data-runtime-show="runtime.Choices.5.PDPErrorMsg"
style="display: none;"></span> </div>
</span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="6" class="checkbox QR-QID2-6 QWatchTimer" type="checkbox" name="QR~QID2~6" id="QR~QID2~6" value="Selected" data-runtime-checked="runtime.Choices.6.Selected"
aria-labelledby="QID2-6-label"><label for="QR~QID2~6" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.6.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID2~6"
id="QID2-6-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.6.Selected"><span>We are shipping more through other transportation modes (Full truckload (FTL), Less than
truckload (LTL), Ocean/Air Freight)</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="7" class="checkbox QR-QID2-7 QWatchTimer" type="checkbox" name="QR~QID2~7" id="QR~QID2~7" value="Selected" data-runtime-checked="runtime.Choices.7.Selected"
aria-labelledby="QID2-7-label"><label for="QR~QID2~7" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.7.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID2~7"
id="QID2-7-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.7.Selected"><span>Nothing has changed – We are not shipping fewer packages with UPS</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="8" class="checkbox QR-QID2-8 QWatchTimer" type="checkbox" name="QR~QID2~8" id="QR~QID2~8" value="Selected" data-runtime-checked="runtime.Choices.8.Selected"
aria-labelledby="QID2-8-label"><label for="QR~QID2~8" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.8.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID2~8"
id="QID2-8-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.8.Selected"><span>Not sure</span></label></span>
<div class="clear"></div>
</li>
</ul>
<div class="clear zero"></div>
</div>
</fieldset>
</div>
</div>
</div>
<div id="QID5Separator" class="Separator" data-runtime-show="runtime.SeparatorDisplayed" style="display: none;"></div>
<div class="QuestionOuter BorderColor MC QID5 hidden" id="QID5" questionid="QID5" posttag="QID5" data-runtime-remove-class-hidden="runtime.Displayed">
<div id="QR~QID5~VALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.ErrorMsg" data-runtime-html="runtime.ErrorMsg" style="display: none;"></div>
<div id="QR~QID5~SDPVALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.PDPErrorMsg" data-runtime-html="runtime.PDPErrorMsg" style="display: none;"></div>
<div class="Inner BorderColor MAVR">
<div class="InnerInner BorderColor TX">
<fieldset aria-describedby="QR~QID5~VALIDATION QR~QID5~SDPVALIDATION"> <!-- BEGIN PARTIALS --><!-- Partial for defining the ControlContainerContent --><!-- END PARTIALS -->
<legend>
<div class="QuestionText BorderColor">Why did your business shift US export packages away from UPS to another carrier? Please select all that apply:</div>
</legend>
<div class="QuestionBody">
<ul class="ChoiceStructure">
<li class="Selection reg"> <input choiceid="1" class="checkbox QR-QID5-1 QWatchTimer" type="checkbox" name="QR~QID5~1" id="QR~QID5~1" value="Selected" data-runtime-checked="runtime.Choices.1.Selected"
aria-labelledby="QID5-1-label"><label for="QR~QID5~1" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.1.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~1"
id="QID5-1-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.1.Selected"><span>More transparent pricing/no surprise fees</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="2" class="checkbox QR-QID5-2 QWatchTimer" type="checkbox" name="QR~QID5~2" id="QR~QID5~2" value="Selected" data-runtime-checked="runtime.Choices.2.Selected"
aria-labelledby="QID5-2-label"><label for="QR~QID5~2" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.2.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~2"
id="QID5-2-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.2.Selected"><span>More responsive customer support or account representative</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="3" class="checkbox QR-QID5-3 QWatchTimer" type="checkbox" name="QR~QID5~3" id="QR~QID5~3" value="Selected" data-runtime-checked="runtime.Choices.3.Selected"
aria-labelledby="QID5-3-label"><label for="QR~QID5~3" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.3.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~3"
id="QID5-3-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.3.Selected"><span>More delivery reliability for my business</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="4" class="checkbox QR-QID5-4 QWatchTimer" type="checkbox" name="QR~QID5~4" id="QR~QID5~4" value="Selected" data-runtime-checked="runtime.Choices.4.Selected"
aria-labelledby="QID5-4-label"><label for="QR~QID5~4" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.4.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~4"
id="QID5-4-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.4.Selected"><span>Better experience with International Customs and Duties</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="5" class="checkbox QR-QID5-5 QWatchTimer" type="checkbox" name="QR~QID5~5" id="QR~QID5~5" value="Selected" data-runtime-checked="runtime.Choices.5.Selected"
aria-labelledby="QID5-5-label"><label for="QR~QID5~5" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.5.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~5"
id="QID5-5-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.5.Selected"><span>Easier to manage billing</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="6" class="checkbox QR-QID5-6 QWatchTimer" type="checkbox" name="QR~QID5~6" id="QR~QID5~6" value="Selected" data-runtime-checked="runtime.Choices.6.Selected"
aria-labelledby="QID5-6-label"><label for="QR~QID5~6" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.6.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~6"
id="QID5-6-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.6.Selected"><span>Low frequency of loss or damage incidents</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="7" class="checkbox QR-QID5-7 QWatchTimer" type="checkbox" name="QR~QID5~7" id="QR~QID5~7" value="Selected" data-runtime-checked="runtime.Choices.7.Selected"
aria-labelledby="QID5-7-label"><label for="QR~QID5~7" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.7.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~7"
id="QID5-7-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.7.Selected"><span>Faster resolution when I have a problem</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="8" class="checkbox QR-QID5-8 QWatchTimer" type="checkbox" name="QR~QID5~8" id="QR~QID5~8" value="Selected" data-runtime-checked="runtime.Choices.8.Selected"
aria-labelledby="QID5-8-label"><label for="QR~QID5~8" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.8.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~8"
id="QID5-8-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.8.Selected"><span>Received a better price with another carrier</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="10" class="checkbox QR-QID5-10 QWatchTimer" type="checkbox" name="QR~QID5~10" id="QR~QID5~10" value="Selected" data-runtime-checked="runtime.Choices.10.Selected"
aria-labelledby="QID5-10-label"><label for="QR~QID5~10" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.10.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~10"
id="QID5-10-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.10.Selected"><span>Solutions better suited to my business’s needs</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="14" class="checkbox QR-QID5-14 QWatchTimer" type="checkbox" name="QR~QID5~14" id="QR~QID5~14" value="Selected" data-runtime-checked="runtime.Choices.14.Selected"
aria-labelledby="QID5-14-label"><label for="QR~QID5~14" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.14.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~14"
id="QID5-14-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.14.Selected"><span>Better overall value for the money</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="15" class="checkbox QR-QID5-15 QWatchTimer" type="checkbox" name="QR~QID5~15" id="QR~QID5~15" value="Selected" data-runtime-checked="runtime.Choices.15.Selected"
aria-labelledby="QID5-15-label"><label for="QR~QID5~15" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.15.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~15"
id="QID5-15-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.15.Selected"><span>Easier for my business to set up, integrate and use</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="16" class="checkbox QR-QID5-16 QWatchTimer" type="checkbox" name="QR~QID5~16" id="QR~QID5~16" value="Selected" data-runtime-checked="runtime.Choices.16.Selected"
aria-labelledby="QID5-16-label"><label for="QR~QID5~16" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.16.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~16"
id="QID5-16-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.16.Selected"><span>Better package tracking capabilities</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="9" class="checkbox QR-QID5-9 QWatchTimer" type="checkbox" name="QR~QID5~9" id="QR~QID5~9" value="Selected" data-runtime-checked="runtime.Choices.9.Selected"
aria-labelledby="QID5-9-label"><label for="QR~QID5~9" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.9.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID5~9"
id="QID5-9-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.9.Selected"><span>Other (please specify)</span></label> <input
class="TextEntryBox InputText QR-QID5-9-TEXT QWatchTimer" type="text" aria-labelledby="QID5-9-label" id="QR~QID5~9~TEXT" name="QR~QID5~9~TEXT" value="" data-runtime-textvalue="runtime.Choices.9.Text"
title="Other (please specify)" aria-describedby="QR~QID5~9~VALIDATION" tabindex="-1">
<div id="QR~QID5~9~VALIDATION" class="ValidationDiv MC"> <span class="ValidationError Sub MC" data-runtime-html="runtime.Choices.9.ErrorMsg" data-runtime-show="runtime.Choices.9.ErrorMsg" style="display: none;"></span>
</div>
<div id="QR~QID5~9~SDPVALIDATION" class="ValidationDiv MC"> <span class="ValidationError Sub MC" data-runtime-html="runtime.Choices.9.PDPErrorMsg" data-runtime-show="runtime.Choices.9.PDPErrorMsg"
style="display: none;"></span> </div>
</span>
<div class="clear"></div>
</li>
</ul>
<div class="clear zero"></div>
</div>
</fieldset>
</div>
</div>
</div>
<div id="QID3Separator" class="Separator" data-runtime-show="runtime.SeparatorDisplayed" style="display: none;"></div>
<div class="QuestionOuter BorderColor MC QID3 hidden" id="QID3" questionid="QID3" posttag="QID3" data-runtime-remove-class-hidden="runtime.Displayed">
<div id="QR~QID3~VALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.ErrorMsg" data-runtime-html="runtime.ErrorMsg" style="display: none;"></div>
<div id="QR~QID3~SDPVALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.PDPErrorMsg" data-runtime-html="runtime.PDPErrorMsg" style="display: none;"></div>
<div class="Inner BorderColor MAVR">
<div class="InnerInner BorderColor TX">
<fieldset aria-describedby="QR~QID3~VALIDATION QR~QID3~SDPVALIDATION"> <!-- BEGIN PARTIALS --><!-- Partial for defining the ControlContainerContent --><!-- END PARTIALS -->
<legend>
<div class="QuestionText BorderColor">What contributed to your business shipping fewer US export packages overall? Please select all that apply:</div>
</legend>
<div class="QuestionBody">
<ul class="ChoiceStructure">
<li class="Selection reg"> <input choiceid="4" class="checkbox QR-QID3-4 QWatchTimer" type="checkbox" name="QR~QID3~4" id="QR~QID3~4" value="Selected" data-runtime-checked="runtime.Choices.4.Selected"
aria-labelledby="QID3-4-label"><label for="QR~QID3~4" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.4.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID3~4"
id="QID3-4-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.4.Selected"><span>Declining sales</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="5" class="checkbox QR-QID3-5 QWatchTimer" type="checkbox" name="QR~QID3~5" id="QR~QID3~5" value="Selected" data-runtime-checked="runtime.Choices.5.Selected"
aria-labelledby="QID3-5-label"><label for="QR~QID3~5" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.5.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID3~5"
id="QID3-5-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.5.Selected"><span>Change in our business model requires less shipping</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="6" class="checkbox QR-QID3-6 QWatchTimer" type="checkbox" name="QR~QID3~6" id="QR~QID3~6" value="Selected" data-runtime-checked="runtime.Choices.6.Selected"
aria-labelledby="QID3-6-label"><label for="QR~QID3~6" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.6.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID3~6"
id="QID3-6-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.6.Selected"><span>We’re shipping from another location (please specify)</span></label> <input
class="TextEntryBox InputText QR-QID3-6-TEXT QWatchTimer" type="text" aria-labelledby="QID3-6-label" id="QR~QID3~6~TEXT" name="QR~QID3~6~TEXT" value="" data-runtime-textvalue="runtime.Choices.6.Text"
title="We’re shipping from another location (please specify)" aria-describedby="QR~QID3~6~VALIDATION" tabindex="-1">
<div id="QR~QID3~6~VALIDATION" class="ValidationDiv MC"> <span class="ValidationError Sub MC" data-runtime-html="runtime.Choices.6.ErrorMsg" data-runtime-show="runtime.Choices.6.ErrorMsg" style="display: none;"></span>
</div>
<div id="QR~QID3~6~SDPVALIDATION" class="ValidationDiv MC"> <span class="ValidationError Sub MC" data-runtime-html="runtime.Choices.6.PDPErrorMsg" data-runtime-show="runtime.Choices.6.PDPErrorMsg"
style="display: none;"></span> </div>
</span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="7" class="checkbox QR-QID3-7 QWatchTimer" type="checkbox" name="QR~QID3~7" id="QR~QID3~7" value="Selected" data-runtime-checked="runtime.Choices.7.Selected"
aria-labelledby="QID3-7-label"><label for="QR~QID3~7" class="q-checkbox" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.7.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID3~7"
id="QID3-7-label" class="MultipleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.7.Selected"><span>Other (please specify)</span></label> <input
class="TextEntryBox InputText QR-QID3-7-TEXT QWatchTimer" type="text" aria-labelledby="QID3-7-label" id="QR~QID3~7~TEXT" name="QR~QID3~7~TEXT" value="" data-runtime-textvalue="runtime.Choices.7.Text"
title="Other (please specify)" aria-describedby="QR~QID3~7~VALIDATION" tabindex="-1">
<div id="QR~QID3~7~VALIDATION" class="ValidationDiv MC"> <span class="ValidationError Sub MC" data-runtime-html="runtime.Choices.7.ErrorMsg" data-runtime-show="runtime.Choices.7.ErrorMsg" style="display: none;"></span>
</div>
<div id="QR~QID3~7~SDPVALIDATION" class="ValidationDiv MC"> <span class="ValidationError Sub MC" data-runtime-html="runtime.Choices.7.PDPErrorMsg" data-runtime-show="runtime.Choices.7.PDPErrorMsg"
style="display: none;"></span> </div>
</span>
<div class="clear"></div>
</li>
</ul>
<div class="clear zero"></div>
</div>
</fieldset>
</div>
</div>
</div>
<div id="QID18Separator" class="Separator" data-runtime-show="runtime.SeparatorDisplayed" style="display: none;"></div>
<div class="QuestionOuter BorderColor RO QID18 hidden" id="QID18" questionid="QID18" posttag="QID18" data-runtime-remove-class-hidden="runtime.Displayed">
<div id="QR~QID18~VALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.ErrorMsg" data-runtime-html="runtime.ErrorMsg" style="display: none;"></div>
<div id="QR~QID18~SDPVALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.PDPErrorMsg" data-runtime-html="runtime.PDPErrorMsg" style="display: none;"></div>
<div class="Inner BorderColor VR">
<div class="InnerInner BorderColor TX">
<fieldset aria-describedby="QR~QID18~VALIDATION QR~QID18~SDPVALIDATION">
<legend>
<div class="QuestionText BorderColor">Which third-party platform does your business use to send US export shipments with UPS? If more than one, please rank the platform you use most often to create your UPS shipping labels.
</div>
</legend>
<div class="QuestionBody BorderColor">
<ul class="ChoiceStructure" role="list">
<li class="" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~1" name="QR~QID18~1" data-runtime-value="runtime.Choices.1.Value" aria-labelledby="QR~QID18~1~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~1~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~1" id="QID18-1-label"><span>Amazon </span></label></span> </span> </li>
<li class="alt" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~6" name="QR~QID18~6" data-runtime-value="runtime.Choices.6.Value" aria-labelledby="QR~QID18~6~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~6~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~6" id="QID18-6-label"><span>EasyPost </span></label></span> </span> </li>
<li class="" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~7" name="QR~QID18~7" data-runtime-value="runtime.Choices.7.Value" aria-labelledby="QR~QID18~7~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~7~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~7" id="QID18-7-label"><span>Easyship </span></label></span> </span> </li>
<li class="alt" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~8" name="QR~QID18~8" data-runtime-value="runtime.Choices.8.Value" aria-labelledby="QR~QID18~8~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~8~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~8" id="QID18-8-label"><span>eBay </span></label></span> </span> </li>
<li class="" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~9" name="QR~QID18~9" data-runtime-value="runtime.Choices.9.Value" aria-labelledby="QR~QID18~9~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~9~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~9" id="QID18-9-label"><span>Facebook / Instagram </span></label></span> </span>
</li>
<li class="alt" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~10" name="QR~QID18~10" data-runtime-value="runtime.Choices.10.Value" aria-labelledby="QR~QID18~10~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~10~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~10" id="QID18-10-label"><span>Paypal </span></label></span> </span> </li>
<li class="" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~11" name="QR~QID18~11" data-runtime-value="runtime.Choices.11.Value" aria-labelledby="QR~QID18~11~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~11~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~11" id="QID18-11-label"><span>PirateShip </span></label></span> </span> </li>
<li class="alt" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~12" name="QR~QID18~12" data-runtime-value="runtime.Choices.12.Value" aria-labelledby="QR~QID18~12~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~12~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~12" id="QID18-12-label"><span>Pitney Bowes </span></label></span> </span> </li>
<li class="" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~13" name="QR~QID18~13" data-runtime-value="runtime.Choices.13.Value" aria-labelledby="QR~QID18~13~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~13~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~13" id="QID18-13-label"><span>Shippo </span></label></span> </span> </li>
<li class="alt" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~14" name="QR~QID18~14" data-runtime-value="runtime.Choices.14.Value" aria-labelledby="QR~QID18~14~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~14~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~14" id="QID18-14-label"><span>ShipStation </span></label></span> </span> </li>
<li class="" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~15" name="QR~QID18~15" data-runtime-value="runtime.Choices.15.Value" aria-labelledby="QR~QID18~15~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~15~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~15" id="QID18-15-label"><span>Shopify </span></label></span> </span> </li>
<li class="alt" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~16" name="QR~QID18~16" data-runtime-value="runtime.Choices.16.Value" aria-labelledby="QR~QID18~16~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~16~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~16" id="QID18-16-label"><span>Square Weebly </span></label></span> </span> </li>
<li class="" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~17" name="QR~QID18~17" data-runtime-value="runtime.Choices.17.Value" aria-labelledby="QR~QID18~17~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~17~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~17" id="QID18-17-label"><span>Stamps.com </span></label></span> </span> </li>
<li class="alt" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~18" name="QR~QID18~18" data-runtime-value="runtime.Choices.18.Value" aria-labelledby="QR~QID18~18~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~18~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~18" id="QID18-18-label"><span>Global-e</span></label></span> </span> </li>
<li class="" role="listitem"> <input class="RankInput InputText QWatchTimer" type="text" id="label~QID18~5" name="QR~QID18~5" data-runtime-value="runtime.Choices.5.Value" aria-labelledby="QR~QID18~5~WRAPPER"
aria-describedby="QR~QID18~VALIDATION"> <span class="LabelWrapper" id="QR~QID18~5~WRAPPER"> <span class="LabelWrapper"> <label for="QR~QID18~5" id="QID18-5-label"><span>Other (Please Specify)</span></label> <input
class="TextEntryBox InputText QR-QID18-5-TEXT QWatchTimer" type="text" aria-labelledby="QID18-5-label" id="QR~QID18~5~TEXT" name="QR~QID18~5~TEXT" value="" data-runtime-textvalue="runtime.Choices.5.Text"
title="Other (Please Specify)" aria-describedby="QR~QID18~5~VALIDATION" tabindex="-1">
<div id="QR~QID18~5~VALIDATION" class="ValidationDiv RO"> <span class="ValidationError Sub RO" data-runtime-html="runtime.Choices.5.ErrorMsg" data-runtime-show="runtime.Choices.5.ErrorMsg" style="display: none;"></span>
</div>
<div id="QR~QID18~5~SDPVALIDATION" class="ValidationDiv RO"> <span class="ValidationError Sub RO" data-runtime-html="runtime.Choices.5.PDPErrorMsg" data-runtime-show="runtime.Choices.5.PDPErrorMsg"
style="display: none;"></span> </div>
</span> </span> </li>
</ul>
</div>
</fieldset>
</div>
</div>
</div>
<div id="QID17Separator" class="Separator" data-runtime-show="runtime.SeparatorDisplayed" style="display: none;"></div>
<div class="QuestionOuter BorderColor MC QID17 hidden" id="QID17" questionid="QID17" posttag="QID17" data-runtime-remove-class-hidden="runtime.Displayed">
<div id="QR~QID17~VALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.ErrorMsg" data-runtime-html="runtime.ErrorMsg" style="display: none;"></div>
<div id="QR~QID17~SDPVALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.PDPErrorMsg" data-runtime-html="runtime.PDPErrorMsg" style="display: none;"></div>
<div class="Inner BorderColor SAVR">
<div class="InnerInner BorderColor TX">
<fieldset aria-describedby="QR~QID17~VALIDATION QR~QID17~SDPVALIDATION"> <!-- BEGIN PARTIALS --><!-- Partial for defining the ControlContainerContent --><!-- END PARTIALS -->
<legend>
<div class="QuestionText BorderColor">Thinking about the third-party platform you primarily use to create your UPS US export shipping labels, do you use your UPS account or an account number acquired through the platform?</div>
</legend>
<div class="QuestionBody"> <!-- Begin Choices w/o choice groups -->
<ul class="ChoiceStructure">
<li class="Selection reg"> <input choiceid="1" aria-labelledby="QID17-1-label" class="radio QR-QID17-1 QWatchTimer" type="radio" name="QR~QID17" id="QR~QID17~1" value="1" data-runtime-checked="runtime.Selected"><label
for="QR~QID17~1" class="q-radio" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.1.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID17~1" id="QID17-1-label"
class="SingleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.1.Selected"><span>UPS account number</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection alt"> <input choiceid="4" aria-labelledby="QID17-4-label" class="radio QR-QID17-4 QWatchTimer" type="radio" name="QR~QID17" id="QR~QID17~4" value="4" data-runtime-checked="runtime.Selected"><label
for="QR~QID17~4" class="q-radio" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.4.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID17~4" id="QID17-4-label"
class="SingleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.4.Selected"><span>Account number acquired through the platform</span></label></span>
<div class="clear"></div>
</li>
<li class="Selection reg"> <input choiceid="5" aria-labelledby="QID17-5-label" class="radio QR-QID17-5 QWatchTimer" type="radio" name="QR~QID17" id="QR~QID17~5" value="5" data-runtime-checked="runtime.Selected"><label
for="QR~QID17~5" class="q-radio" aria-hidden="true" data-runtime-class-q-checked="runtime.Choices.5.Selected"></label> <span class="LabelWrapper"> <label for="QR~QID17~5" id="QID17-5-label"
class="SingleAnswer ChoiceTextPositionLeft" data-runtime-class-q-checked="runtime.Choices.5.Selected"><span>Not sure</span></label></span>
<div class="clear"></div>
</li>
</ul> <!-- End Choices w/o choice groups -->
<div class="clear zero"></div>
</div>
</fieldset>
</div>
</div>
</div>
<div id="QID6Separator" class="Separator" data-runtime-show="runtime.SeparatorDisplayed" style="display: none;"></div>
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<div class="QuestionText BorderColor">Of the US export packages you’ve intentionally shifted from UPS, to which carrier(s) did you shift those packages?</div>
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Javascript is required to load this page. Page Loaded First, when thinking about your US export shipping experience, how likely are you to recommend UPS to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 Our records indicate you/your business shipped fewer US export packages with UPS in the past 3 months as compared to the previous year. If that’s the case, what has changed about your shipping? Please select all that apply: * We’re using another carrier instead of UPS for some or all of our US export packages * We are shipping fewer packages overall * We’re shipping more UPS packages through a 3rd party platform (e.g. Shopify) * We have seasonal spikes in shipping, so this temporary decline is normal for our business * Other change in our shipping (please specify) * We are shipping more through other transportation modes (Full truckload (FTL), Less than truckload (LTL), Ocean/Air Freight) * Nothing has changed – We are not shipping fewer packages with UPS * Not sure Why did your business shift US export packages away from UPS to another carrier? Please select all that apply: * More transparent pricing/no surprise fees * More responsive customer support or account representative * More delivery reliability for my business * Better experience with International Customs and Duties * Easier to manage billing * Low frequency of loss or damage incidents * Faster resolution when I have a problem * Received a better price with another carrier * Solutions better suited to my business’s needs * Better overall value for the money * Easier for my business to set up, integrate and use * Better package tracking capabilities * Other (please specify) What contributed to your business shipping fewer US export packages overall? Please select all that apply: * Declining sales * Change in our business model requires less shipping * We’re shipping from another location (please specify) * Other (please specify) Which third-party platform does your business use to send US export shipments with UPS? If more than one, please rank the platform you use most often to create your UPS shipping labels. * Amazon * EasyPost * Easyship * eBay * Facebook / Instagram * Paypal * PirateShip * Pitney Bowes * Shippo * ShipStation * Shopify * Square Weebly * Stamps.com * Global-e * Other (Please Specify) Thinking about the third-party platform you primarily use to create your UPS US export shipping labels, do you use your UPS account or an account number acquired through the platform? * UPS account number * Account number acquired through the platform * Not sure Of the US export packages you’ve intentionally shifted from UPS, to which carrier(s) did you shift those packages? * DHL * FedEx * USPS * Other (please specify) What other feedback do you have regarding your US export experience? Powered by Qualtrics