www.heartland.co.nz Open in urlscan Pro
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Form analysis
2 forms found in the DOM

POST /Car/Car/Application

<form action="/Car/Car/Application" method="post">
  <input type="hidden" name="onlineId">
  <input type="hidden" name="reCaptchaToken" class="reCaptchaToken">
  <input type="hidden" name="OriginWebPage" value="car-loans (/biometrics)">
  <button type="submit" id="tracking__car-loans__header__apply-now" class="c-button c-button--primary-three js-waitforrecaptchatoken" itemprop="url" disabled="">Apply now</button>
  <input type="hidden" name="as_sfid" value="AAAAAAWD2GMfivkPi7EVrGQ4iwutFjOLJf-1ruHRalP4v_MXlsGVWH4KCAqL2Mi788aN5gGbzHd5nVd5zWLmrLpNMtKLKZdSdwRQZgiuGMEu6X0TvCewf9Dmp7q2RV2V8ZKU1YiehOqsjmvFgsWzQLhYVWXNBIeQRmFVtVLm1dKX1rSMnA=="><input type="hidden"
    name="as_fid" value="cd3c7dacee0b02004d4d961ab6dedd3d89dac65a">
</form>

POST /Car/Car/Application

<form action="/Car/Car/Application" method="post" style="padding: 1rem 2rem;">
  <input type="hidden" name="onlineId">
  <input type="hidden" name="reCaptchaToken" class="reCaptchaToken">
  <input type="hidden" name="OriginWebPage" value="car-loans (/biometrics)">
  <button type="submit" id="tracking__car-loans__header__apply-now" class="c-button c-button--primary-three js-waitforrecaptchatoken" itemprop="url" disabled="">Apply now</button>
  <input type="hidden" name="as_sfid" value="AAAAAAV3wLxx5og_qPWUQyIvTADc4pOjnnNe75caiCy7Lbr9AAxmifB3Ji2ZT6dozASYV8yTuQmUElqHCKL4Cm7mE-KIx-_9GRJBIxhmf4esIXXLkghFHiwe5oLBFytA9yrnf8_2E83cc5kN2t_vZSKMTnaZOKvI0z-sAK6EktdNEnrq9A=="><input type="hidden"
    name="as_fid" value="cd3c7dacee0b02004d4d961ab6dedd3d89dac65a">
</form>

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BIOMETRICS


WHY DO WE USE BIOMETRICS?

Your identity and our commitment to keeping your money safe.

As a bank, we must comply with New Zealand’s anti-money laundering laws. This
means we must take steps to verify that you are who you say you are. To make
this verification process quick and simple for you, we have invested in new
facial recognition technology.




HOW DOES IT WORK?

We use facial recognition technology to biometrically match your face to the
picture on your ID. In order for us to do this you will be sent an email from
Heartland Bank. Using a mobile device you will be asked to:

 1. Scan a copy of your NZ driver licence or your passport. Then follow the
    prompts to take a video of your face
 2. Verify that the details captured off your driver licence or passport are
    correct.
 3. Confirm, amend or add your residential address.
 4. This information is then verified through a third party to check and confirm
    your ID and address.

--------------------------------------------------------------------------------


WHO IS ORIGINID?

OriginID is Heartland’s chosen third party provider of facial recognition
technology. We wanted to find a long term partner to help us develop a facial
recognition process that would be easy for our customers to use.

We chose OriginID because it is a New Zealand company committed to continuing to
invest and use evolving technology to improve the biometric solution for our
customers.

Find out more

--------------------------------------------------------------------------------


LET’S TALK BIOMETRICS


 * CAN I USE MY PASSPORT IF I DON’T HAVE A DRIVER LICENCE?
   
   Yes, we accept all passports (NZ and other nationalities). If your passport
   is not from NZ or Australia, we will ask you to:
   
    * scan a copy of your visa if you have a physical visa
    * provide some additional details if you have an electronic visa.
   
   


 * ARE ALL SMARTPHONES COMPATIBLE?
   
   Unfortunately sometimes not all phones are compatible. It could be that you
   will need to install the latest update or the phone’s version is too old e.g.
   iPhone 4 or older and therefore can’t run the latest software.


 * IS MY DATA SAFE?
   
   Your data is encrypted and stored in secure servers that meet international
   compliance standards.


WHAT ARE MY OTHER OPTIONS?

We think facial recognition is the fastest and easiest way for you to confirm
your identity and for us to identify you. But we do have other options available
if you are not comfortable using the biometrics technology, you don’t have a
smartphone, your smartphone is not compatible with our software or your driver
license or passport is worn or damaged.

We can accept certified copies of identification or you can contact us to
discuss your options.

To find out more, see our ID requirements page.

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PRODUCTS

Products
 * Savings & Deposits
 * Reverse Mortgages
 * Business Loans
 * Rural Loans
 * Car Loans
 * Home Loans
 * Personal Loans
 * Heartland Extend (Consumer)

USEFUL RESOURCES

Useful resources
 * Support
 * Mobile app guides
 * Online security
 * Identification requirements
 * Biometrics
 * Docusign
 * Bank statement retrieval
 * Accepted bank statements
 * Documents and forms
 * Unforeseen hardship
 * Anti-Money Laundering
 * Corporate card

COMPANY INFO

Company info
 * About us
 * Careers
 * Sponsorship
 * News
 * Investors

MOBILE APP

Mobile app
 * Learn about the app

GET OUR APP

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GET OUR APP

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 * Compliments & complaints
 * Privacy statement
 * Disclosure statements
 * Website terms of use


 * Heartland Facebook page
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