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 * PRINTS
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Snapfish Cookie Notice Overlay

SNAPFISH PRIVACY NOTICE

Effective Date: October 1, 2020

At Snapfish, our purpose is to help our customers capture, preserve, and share
life’s important moments through professional and personal photography, and
personalized products. We are equally committed to respecting your privacy.

This Privacy Notice (“Notice”) explains how Snapfish (“Snapfish,” “we,” “our,”
or “us”) collects and uses personal information and the choices you can make.
This Notice applies to your use of Snapfish.com and our other Snapfish websites,
applications, and services that link to this Notice. This Notice also addresses
information we collect from you when you contact one of our customer service
representatives, or when you respond to a survey or enter a contest or
sweepstakes that we administer.

Our Sites and Apps may be linked on other websites or may contain links to other
websites. Our Privacy Notice only applies to our Sites and Apps, and we are not
responsible for the privacy practices, security standards, or content of other
sites. You should check the privacy policies of those sites before providing
your personal information to them.

We encourage you to read this Privacy Notice in its entirety before using our
services. By creating an online account, using our services, or making a
purchase with any of our brands, you acknowledge that you have read and agree to
this Privacy Notice. Your use of our Sites and Apps is also subject to our Terms
and Conditions.

What personal information do we collect? How do we use that information?
How do we share your information with third parties?
Does our website collect information from children?
What options do you have to limit our collection and use of your personal
information?
How do we keep your information secure?
How do we make updates to this Notice?
How can you contact us with questions about your privacy or this Notice?
Supplemental (CCPA) Notice to Residents of California
Supplemental (GDPR) Notice to Residents of the EEA, Switzerland, and United
Kingdom
Supplemental Notice to Residents of Nevada





What personal information do we collect? How do we use that information?

We collect various types of personal information when you register with us via
our websites, mobile sites or mobile applications (our “Sites and Apps”);
purchase any products or services from us; visit or are photographed at one of
our offices, studios, or on-site photography locations; contact one of our
customer service representatives; register for customer rewards programs; or
complete a survey or enter a contest or sweepstakes that we sponsor. This
information may be collected directly from you (for example, when you complete
our forms or enter your information on our websites to make a purchase) or
indirectly through your device or browser when you visit our Sites and Apps.

We use your information to fulfill product orders, to customize and improve the
advertising and content you see, to offer suggestions for personalized products
based on your content, to deliver marketing communications and promotional
materials that you may be interested in, to contact you and provide customer
service, to protect the security or integrity of our databases or websites, to
detect and prevent fraud or illegal activity, to take precautions against
liability, to detect and remediate misuse of our Sites and Apps, to develop and
improve our products and services, and for internal operational purposes.

The following chart describes what categories of personal information we may
collect, how we collect that information from you, the business purposes for
which we generally use such information, and which types of trusted third-party
service providers we may share that information with:





Information Type Source Purpose Service Providers Personal Identifiers (Customer
Name, Postal Address, Phone Number, Email Address, Social Media Handle, Age,
Gender) Provided directly by customer
 * Maintaining and servicing your account
 * Providing customer service
 * Processing and fulfilling your orders
 * Processing payments on your orders
 * Fulfilling customer rewards
 * Advertising and marketing our products to you
 * Detecting security incidents and protecting against malicious, deceptive,
   fraudulent, or illegal activity

 * Product creation and order fulfillment vendors
 * Customer service providers
 * Marketing and advertising services
 * Appointment scheduling services
 * Surveys, sweepstakes, and contests
 * Payment and chargeback processors
 * Mailing and shipping services

Identity Verification Information (Government-issued ID, Driver License)
Provided directly by customer
 * Identify verification as needed to protect against deceptive, fraudulent or
   illegal activity

 * None

Household Information (Family Member names, date of birth and/or age) Provided
directly by customer
 * Maintaining and servicing your account
 * Processing and fulfilling your orders
 * Fulfilling customer rewards

 * Product creation and order fulfillment vendors
 * Appointment scheduling services

User-Generated Content (including photos) Provided directly by customer
 * Processing and fulfilling your orders
 * Providing customer service
 * Providing you customized product recommendations
 * Helping you tag and organize your photos
 * Analytics to improve our products and services

 * Product creation and order fulfillment vendors
 * Marketing and advertising service providers

Payment Information (credit card information, billing and shipping addresses,
checks) Provided directly by customer
 * Processing payments on your orders
 * Detecting security incidents and protecting against malicious, deceptive,
   fraudulent, or illegal activity

 * Customer service providers
 * Payment and chargeback processors
 * Fraud prevention and site security

Commercial Information (purchase date, purchase totals, product types) Provided
directly by customer
 * Providing customer service
 * Processing and fulfilling your orders
 * Processing payments on your orders
 * Analytics to improve our products and services
 * Advertising and marketing our products to you

 * Product creation and order fulfillment vendors
 * Customer service providers
 * Payment and chargeback processors

Internet or Electronic Network Activity Information and Geolocation Information
(IP Address, Location, Cookies, Website Browsing and Interaction Activity, Other
Device or Browser Identifiers) Collected indirectly from customer’s browser or
device
 * Enhancing your user experience
 * Analytics to improve our products and services
 * Advertising and marketing our products to you
 * Detecting security incidents and protecting against malicious, deceptive,
   fraudulent, or illegal activity

 * Marketing and advertising service providers
 * Website performance and analytics vendors
 * Fraud prevention and site security

Website Login Credentials Provided directly by customer
 * Maintaining and servicing your account
 * Providing customer service
 * Processing and fulfilling your orders
 * Detecting security incidents and protecting against malicious, deceptive,
   fraudulent, or illegal activity

 * None

Inferences About Customer Preferences and Characteristics Inferred from
information provided by customer, information collected indirectly from
customer’s browser or device, and information obtained from third-party
marketing database partners
 * Enhancing your user experience
 * Analytics to improve our products and services
 * Advertising and marketing our products to you

 * Marketing and advertising service providers
 * Website performance and analytics vendors

In addition to any personal information that you might provide when you do
things like buy our products and services or create an account with our brands,
we may also have access to other information about you if you interact with our
brands via social media, or in certain other situations.





Social Media
If you log into your account with any of our brands through a social media site,
we will also have access to certain information from that site, such as your
name, account information and profile photo, in accordance with the site’s
account verification procedures. Also, if you interact with content on our
social media profiles (for example, if you “like” or share a post from one of
our brand’s Facebook, Twitter, or Instagram accounts), those social media sites
may share information about you with us, including your public profile, e-mail
address and friend list. If you choose to “like” or share content, information
about you may be publicly displayed on the social network, depending on your
privacy settings. You should review the Privacy Notice of that social media site
and check your privacy settings through that site. If you post information on a
social media or another third-party service that references our brands or our
products and services (e.g., via a Twitter hashtag), we may publish your post on
our social media accounts or websites.





Information You Provide About Others
The content you choose to upload to our service, including your photos and the
information you store in your address book, may include personal information of
others. If you choose to share your photographs or other information with
someone else through a feature we offer, we will use the personal information
you provide (for example, the e-mail address of the recipient) to fulfill your
request and for other purposes described in this Privacy Notice. Before you
upload and/or share personal information of others through our service, please
ensure that you have the consent of such persons to do so.





Other Information Contained in Your Photos
When you upload your photos to our platforms or give us permission to access the
photos stored on your device, your photo content may also include related image
information such as the time and the place your photo was taken, tags and
similar information stored by your image capture device. If you wish to restrict
the transfer of image metadata in your individual photos, please adjust the
settings on your image capture device.





Cookies
We use cookies and other tracking technologies to collect your information when
you are using our Services. We use such information to analyze trends, remember
user settings, administer our Services, track user movements, and market our
products and services. We may obtain reports based on the use of these
technologies on an individual and/or aggregated basis. You can control cookies
through your browser setting and through tools we make available through our
Services. For more information about cookies and other tracking technologies we
use, including how to disable them, please refer to our Cookie Notice.





Other Sources
We may also obtain data that is publicly available or from third party sources,
such as address verification services or third-party marketing database
partners, to improve the accuracy of and add to what we know about our customers
and prospective customers. We may combine this information with your personal
information for the purposes described in this Notice.





Employment
In addition to information collected from our customers, we and our service
providers also collect certain information from candidates who apply for a job
with Snapfish to contact you about your application and evaluate your
qualifications for the position, including your name, phone number, e-mail
address, postal address, education information, and employment information.





How do we share your information with third parties?

We do not sell, license or share the personal information we collect with
unaffiliated third parties for their marketing purposes.

We may share personal information in the following situations.

Service Providers
We sometimes use third-party service providers to act on our behalf, for example
to help us fulfill your product orders, process payments, enhance and
personalize your shopping experience with us, or to deliver our advertisements.
Our service providers may receive your name and contact information, payment
information, photos and other content you upload to our Sites and Apps,
information about purchases you’ve made, cookies and other device identifiers,
IP address, and website browsing and interaction activity. These service
providers are only allowed to use your information in connection with the
specific service they provide on our behalf.

Partners and Affiliates
Snapfish is part of the Shutterfly family of companies and brands. We may share
your information among our corporate affiliates and subsidiaries for purposes
described in this Notice. This allows us to offer features such as the ability
to use your Snapfish account credentials across all of our Web properties and
applications where available. We also work with third parties who act as our
partners to offer you joint products and services – for example, we work with
prominent retailers to offer ship-to-store options to customers in many
locations. If you decide to use such products or services, we will share certain
information about you with our partners for use as needed to enable us to
provide the service.

Law Enforcement, Mergers, and Other Situations
We may be required to share your personal information in other, limited
circumstances. For example, we may be required to share certain information to
respond to a subpoena or similar judicial process, to comply with state, federal
or local laws, to protect the security or integrity of our databases or website,
to take precautions against liability, in the event of a corporate
reorganization or, to the extent required by law, to provide information to law
enforcement agencies. Additionally, your information may be transferred to
another organization if, for example, we transfer the ownership or operation of
the Sites and Apps because we have merged with or have been acquired by another
organization, or if we liquidate our assets. In those cases, the new company’s
use of your information will still be subject to this Notice and the privacy
preferences you have expressed to us.





Does our website collect information from children?

Our Sites and Apps are intended for use by general audiences and are not
targeted directly at children. We will not knowingly collect personally
identifiable information from children. If we become aware that a child under
the age of 13 has provided personal information through our websites or apps, we
will remove their personally identifiable information from our files. If a
parent or guardian becomes aware that their child has provided such information
through our websites or apps, the parent or guardian should contact us in
writing at privacy@snapfish.com so that we may respond appropriately.





What options do you have to limit our collection and use of your personal
information?

You have choices about how your information is collected and used. You can
notify us of your preferences when you create an account with us, and if you
would like to review, correct or delete your account information on our Sites
and Apps, you can do so by logging in to your account or by contacting us
directly. There may be times when we are unable to fulfill your request – for
example, if providing access to your personal information would reveal
confidential commercial or proprietary information or personal information about
someone else (and we cannot separate your data), if we are prohibited by law
from disclosing the information, or if we have a legal obligation to retain
certain data. We may require additional personal information from you for the
purposes of verifying your identity and rights. If you are a resident of
California, please click here to learn more about your rights.

Opting out of Marketing Communications
If you no longer want to receive marketing communications from us, you can
unsubscribe by following instructions contained in the messages you receive, by
changing your marketing preferences through your Account Settings, or by
contacting us through Customer Service. We reserve the right to send you certain
communications relating to the services we provide, such as service
announcements and administrative messages (for example, communications related
to a pending order, an unresolved customer service issue, or a Notice update).
We do not offer you the ability to opt-out of receiving those communications.

Cookie Options
You may manage the cookies that Snapfish uses through the settings in our
Privacy Preference Center. You may also change your web browser settings to
reject Cookies from the site or to alert you before a cookie is placed on your
computer. Each browser is different, so you should check your browser’s “Help”
menu to learn how to change your cookie preferences. Please note that
cookie-based opt-outs only apply to the specific computer and browser on which
the opt-out cookie is applied. If you accept a cookie, you can delete it at any
time through your web browser. If you choose not to accept Cookies, though, you
will not be able to enjoy all the features available to our registered users.





How do we keep your information secure?

Although no website, application, database or system is completely secure or
“hacker proof,” we have safeguards in place to protect against unauthorized
access and disclosures of the personal information we control, including
technical, physical and administrative safeguards and security measures. Despite
these measures, however, we cannot guarantee that our information security
safeguards will never be compromised.





How do we make updates to this Notice?

As we implement new technology and introduce new services or otherwise change
our privacy practices, or in response to changes in applicable laws or
regulations, we may modify this Notice and provide notice to you by posting
updates on this page. Please check back periodically to view any updates.
Changes to our Notice will become effective when posted. If we change this
Privacy Notice in a material way, we will endeavor to promptly notify our
customers through a prominent notice on the applicable Sites and Apps.





How can you contact us with questions about your privacy or this Notice?

For further information regarding this website privacy statement or related
Snapfish policies and procedures, please contact: privacy@snapfish.com





Supplemental (CCPA) Notice to Residents of California

Effective Date: October 1, 2020

If you are a California resident, California law may apply to how we collect and
use your personal information, and what rights you have in some circumstances.
The following terms supplement our Privacy Notice and explain the rights of
California residents.

For information about what categories of personal information we may collect
from our customers, the sources of that information, the purposes for collecting
and using that information, and what types of service providers we may share
that information with, please see above our section titled What personal
information do we collect? How do we use that information?

California residents have the following rights:

 * The right to request information about personal information that we have
   collected about that customer in the 12 months preceding the customer’s
   request – including the categories of information collected, the source of
   that information, the business purpose of that collection, the categories of
   third parties with whom that information is shared, and the specific personal
   information collected about that particular customer;
 * The right to receive requested information in a readily-usable format if
   provided electronically;
 * The right to request that we delete any personal information about the
   consumer that we have collected (although we may be entitled to retain some
   information for certain purposes); to exercise this right, please visit us at
   Customer Service; and
 * You have the right to be free from discrimination based on your exercise of
   your CCPA rights.

To exercise your rights under California law, please contact us at
privacy@snapfish.com.

We do not sell personal information.

We cannot respond to your request to access or delete information unless we are
able to both verify your identity or authority to make the request and confirm
the personal information relates to you and/or your household. If you have an
account on any of our Sites and Apps, we will verify your identity by having you
log in to your account. If you do not have an account on our Sites and Apps, we
will attempt to verify your request by asking you to provide identifying
information that we will match to information in our files. We will only use
information you provide in your request for the purpose of verifying your
identity or authority to make the request.

You can also designate an authorized agent to make a request on your behalf.
Your agent will need to provide a Power of Attorney authorizing the agent to act
on your behalf, or will need to complete the same verification procedures that
would be required for a request submitted by you directly, and provide
information that allows us to verify your authorization.

We may deny deletion requests in whole or in part as permitted or required by
applicable law. We do not charge a different price or rate or provide a
different level or quality of goods or services based on your exercising your
CCPA rights.

If you are a California resident under the age of 18, and a registered user of
any site where this Notice is posted, you may request and obtain removal of
content or information you have publicly posted on such site. To make such a
request, please send an email with the subject line “California Minor Content
Removal Request” to privacy@snapfish.com. Please specify in your request which
website or application your request relates to and the specific information or
content that you would like removed. Please note that your request does not
ensure complete or comprehensive removal of the content or information, because,
for example, some of your content may have been reposted by another visitor to
our websites.

In 2020, Snapfish did not receive any verified data access requests pursuant to
California law. Snapfish received and processed 79 deletion requests from U.S.
residents; Snapfish account holders may initiate account deletion via an
automated process without submitting deletion requests. Snapfish did not receive
any “opt out” requests because Snapfish does not sell customer data.

We may run promotions from time to time whereby we incentivize a customer to
provide certain pieces of information with us or allow us to retain or share
their information; for example, we may offer a one-time discount if an
individual signs up for our email marketing list. We will provide you with more
information about these incentives when you sign up, and participation is
voluntary. If you change your mind, you may opt out at any time.





Supplemental (GDPR) Notice to Residents of the EEA, Switzerland, and United
Kingdom

Effective Date: October 1, 2020

Controller of Personal Information

The data controller for your personal information is Snapfish, LLC, located at
2800 Bridge Parkway, Redwood City, California 94065, United States of America.

Legal Bases for How We Process Your Information

The legal bases for processing your information as set out in this Privacy
Notice are as follows:

 * Where use of your information is necessary to perform our obligations under a
   contract with you (for example, to comply with the terms of service of our
   websites which you accept by browsing the websites/registering, and/or our
   contract to provide our Services to you);
 * Where use of your information is necessary for our legitimate interests or
   the legitimate interests of others (for example, to provide security for our
   websites, products, software, or applications; operate our business and our
   Services; for direct marketing purposes, as appropriate; to make and receive
   payments; to engage in employment relationships; to comply with legal
   requirements and defend our legal rights; and to prevent fraud);
 * Where we have your consent, in accordance with applicable legal requirements,
   to use your information for a particular purpose; which consent you may
   withdraw at any time by contacting us; or
 * Where we use your information to comply with applicable legal obligations
   (for example, keeping track of purchases for tax and auditing purposes).

Integrity and Retention of Personal Information

Snapfish makes it easy for you to keep your personal information accurate,
complete, and up to date. We will retain your personal information for the
period necessary to fulfill the purposes outlined in this Privacy Notice and our
Sites and Apps specific privacy summaries. When assessing these periods, we
carefully examine our need to collect personal information at all and if we
establish a relevant need, we only retain it for the shortest possible period to
realize the purpose of collection unless a longer retention period is required
by law.

International Data Transfers

Snapfish servers are in the United States. If you choose to provide us with your
information as described in this Privacy Notice, Snapfish may transfer your
personal information cross-border. For example, Snapfish may transfer your
information to affiliates, partners, or other third parties located outside of
your home country, for the purposes described in this Privacy Notice. The laws
governing data collection and use in the United States may differ and not
provide the same level of protection as the jurisdiction in which you reside.

Where we transfer data from the EU, Switzerland, or the United Kingdom, Snapfish
will implement appropriate safeguards to comply with applicable law in relation
to the transfer including the EU Standard Contractual Clauses or other measures
that comply with applicable law, for personal data that is being transferred to
places where the EU, Switzerland, and/or the United Kingdom have determined that
an adequate level of protection is not guaranteed.

By providing us with your information, you acknowledge such transfers. If
applicable, you may make a complaint to the data protection supervisory
authority in the country where you are based. If you would like further
information about these transfer mechanisms, please feel free to contact us at
privacy@snapfish.com.

Your Legal Rights

Your local laws may permit you to request that we:

 * Provide access to and/or a copy of certain information we hold about you;
 * Update or rectify information which is out of date or incorrect;
 * Delete certain information that we are holding about you;
 * Transfer your information to a third-party provider of services; and/or
 * Revoke your consent for the processing of your information, to the extent we
   rely on consent as the legal basis to process your information; and
 * For French residents only, you have the right to give directives relating to
   the disposal of your information after your death.

You may edit, cancel, or delete your Snapfish account information at any time by
entering your login credentials using the self-service tools available. For any
other request please contact our Customer Support. If you request your account
to be cancelled or deleted, we will satisfy your request within 30 days. If we
require more time to process your request, we will notify you about the delay.

Information necessary for the purposes of maintaining business records regarding
a deleted or cancelled account, including records of credit transactions and
account ownership, will be retained in accordance with applicable law. We may
decline to process requests that are frivolous/vexatious, would jeopardize the
privacy of others, are extremely impractical, or for which access is not
otherwise required by local law. We may also decline aspects of deletion or
access requests if we believe doing so would undermine our legitimate use of
data for anti-fraud and security purposes.





Supplemental Notice to Residents of Nevada

Effective Date: October 1, 2020

Nevada law gives Nevada consumers the right to request that a company not sell
their personal information for monetary consideration to certain other parties.
This right applies even if their personal information is not currently being
sold. If you are a Nevada consumer and wish to exercise this right, please send
an email with the subject line “Nevada Resident Do Not Sell Request” to
privacy@snapfish.com.



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