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Skip to main content Skip to footer Refresh July 24, 2024 12:37 AM ET Contact Us: Employee Stock Plan Accounts -------------------------------------------------------------------------------- For more information on stock plan accounts, see our Resources page * To activate your stock plan account, start your application and get an authentication code. * To reset your password, go to Security Settings. Our E*TRADE from Morgan Stanley Service Representatives are also available to assist you. Contact us by: Send us mail -------------------------------------------------------------------------------- E*TRADE from Morgan Stanley PO Box 484 Jersey City, NJ 07303-0484 Call us -------------------------------------------------------------------------------- Where are you calling from? View the following list to find your country and follow the calling instructions. United States and Canada (Support in English) Tele-interpreter support also provided in more than 140 languages Monday - Friday, 12:00 a.m. - 11:59 p.m. ET Call us at 800-838-0908 Asia Pacific (Support in English) Tele-interpreter support also provided in more than 140 languages Monday - Friday, 12:00 a.m. - 11:59 p.m. ET Country How to dial Australia 1 800 531 856 (toll-free, airtime may be charged when calling from mobile phones, payphone toll charges may apply) China 10 800 714 2366 (toll-free, China Telecom fixed and mobile phones only, airtime may be charged when calling from mobile phones) 10 800 140 2056 (toll-free, China Netcom fixed phones only) 10 400 120 5366 (Stock Plans, China Unicom, mobile phones only) Hong Kong 800 961 085 (toll-free, airtime may be charged when calling from mobile phones, payphone toll charges may apply) Indonesia 001 803 016 0351 (toll-free from Indosat network and mobile on Matrix Cellular prefix 0855, 0858, 0815 and 0816 only. An International dialing plan is required for fixed and mobile) 007 803 016 0351 (toll-free from PT Telkom and Telkomsel network and mobile on XL mobile. An International dialing plan is required for fixed and mobile) Japan 0066 33 813809 (toll-free, fixed phone and NTT Docomo, Au (KDD) and Softbank mobile networks, payphone toll charges may apply) India 000 800 100 8938 (toll-free, local charges may apply, International dialing plan may be required) Macau 00 800 3338 7233 (toll-free) or 0800217 (toll-free) Malaysia 1 800 818 672 (toll-free, fixed Telekom Malaysia and mobile ATUR with International dialing only, airtime may be charged when calling from mobile phones) New Zealand 0 800 440 934 (toll-free) Philippines 1 800 1110 1962 (toll-free from PLDT only and mobile from Sun Cellular & Smart Mobile networks.) Singapore 800 101 3467 (toll-free, airtime may be charged when calling from mobile phones, payphone toll charges may apply) South Korea 00798 14 205 8750 (toll-free) Taiwan 00 801 127 837 (toll-free) Thailand 1 800 012 195 (toll-free, fixed Chungwa, mobile except for KG Telecom) Vietnam 1 800 400 240 (toll-free, VNPT or Viettel fixed phones only, and mobile phones on Viettel, Vinaphone, Mobiphone, Vietnamobile mobile networks) Europe/Middle East/Africa (Support in English) Tele-interpreter support also provided in more than 140 languages Monday - Friday, 12:00 a.m. - 11:59 p.m. ET Country How to dial Austria 0800 281 180 (toll-free, airtime may be charged when calling from mobile phones, payphone toll charges may apply) Belgium 0 800 79 853 (toll-free) Cyprus 8009 6426 (toll-free, airtime may be charged when calling from mobile phones) Czech Republic 800 321 699 (toll-free) Estonia 800 0100 599 (toll-free) Egypt 0800 006 0232 (toll-free, Telecom Egypt fixed phones only) Finland 0 800 912 921 (toll-free, local charges may apply if access is not from SONERA network) France 0 800 904 242 (toll-free, airtime may be charged when calling from mobile phones, payphone toll charges may apply) Germany 0 800 724 0889 (toll-free, airtime may be charged when calling from mobile phones, payphone toll charges may apply) Greece 00 800 16122040066 (toll-free, OTEGlobe phones only) 001 650 599 0125 (any fixed, mobile, payphone; toll charges may apply) Hungary 06 800 801 25 (toll-free) Iceland 00 800 3338 7233 (toll-free, airtime may be charged when calling from mobile phones) Italy 800 792 827 (toll-free, fixed phones on Telecom Italia, Tim, Vodafone, and Wind on mobile networks, payphone through Telecom Italia only, payphone toll charges may apply) Ireland 00 800 3338 7233 (toll-free, fixed phones and mobile phones on Vodafone, O2 Digiphone, Meteor, and H3G mobile networks) 00 1 650 599 0125 (any fixed, mobile, payphone; toll charges may apply) Israel 1 80 945 3954 (toll-free, mobile phones require international access, no mobile access from Paltel & Jawal, Watania networks) Luxembourg 800 2 6959 (toll-free, fixed phones only) Netherlands 0 800 020 1330 (toll-free, fixed and KPN, Vodafone, and Telfort mobile phone carriers; airtime may be charged when calling from mobile phones, KPN payphones only) Norway 800 226 01 (toll-free, airtime may be charged when calling from mobile phones, payphone toll charges may apply) Poland 00 800 112 47 10 (toll-free, airtime may be charged when calling from mobile phones, payphone toll charges may apply) Romania 0 800 890 368 (toll-free, airtime may be charged when calling from mobile phones) Russia 8 800 301 8493 (toll-free, airtime may be charged when calling from mobile phones) Portugal 800 819 430 (toll-free, payphone toll charges may apply) Saudi Arabia 00 800 814 0935 (toll-free, STC fixed and mobile only) Slovakia 0 800 232 522 (toll-free) South Africa 0 800 980 947 (toll-free, airtime may be charged when calling from mobile phones) Spain 800 654 509 (toll-free) Sweden 0200 33 6799 (toll-free, Telia fixed and payphones, payphone toll charges may apply) Switzerland 0 800 838 637 (toll-free) Turkey 00 800 1420 30828 (toll-free; fixed phones only) 00 1 650 599 0125 (mobile phones, toll charges may apply) United Kingdom 0 800 092 7732 (toll-free) United Arab Emirates 800 020 30351 (toll-free, airtime may be charged when calling from mobile phones) Latin America (Support in English) Tele-interpreter support also provided in more than 140 languages Monday - Friday, 12:00 a.m. - 11:59 p.m. ET Country How to dial Argentina 0800 444 2618 (toll-free, no fixed access from Telemex, airtime may be charged when calling from mobile phones, payphone toll charges may apply) Brazil 0800 020 4116 (toll-free, calling from mobile phones may require authorizing number with your phone carrier) Chile 123 0020 1420 (toll-free, fixed phones only) Colombia 01 800 518 4267 (toll-free, any phone on the National Automatic Network) Costa Rica 0800 015 0711 (toll-free, fixed phones only) Grenada 1 800 300 3847 (toll-free, fixed phones only) Mexico 01 800 062 3912 (toll-free, airtime may be charged when calling from mobile phones, no payphone access) Panama 011 00 800 224 0066 (toll-free, fixed C&W Panama network only) Peru 0 800 77 644 (toll-free, fixed phones only) If you are in any other country, or if you have issues calling from outside the US and Canada with the numbers above: Place an international call to our US number +1 650 599 0125 (toll charges may apply) Monday - Friday, 12:00 a.m. to 11:59 p.m. ET --------------------------------------------------------------------------------