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Home | Training


HOW TO ANALYTICALLY TROUBLESHOOT COMPLEX ELECTRICAL SYSTEMS WITH DEDUCTIVE
REASONING

$3199.00 + Tax Per Attendee
5 Days, 8 Hours / Day
Open class dates available VIEW SCHEDULE
Available for onsite training GET A QUOTE
 * Outline
 * Topics
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 * Instructor
 * Testimonials
 * Itinerary
   Schedule a Meeting

This five-day program is designed for electrical troubleshooters and is
guaranteed to improve their troubleshooting processes and significantly reduce
downtime costs.




This system was developed by a team of Master Troubleshooters and then honed
over twenty years of continuous improvement. During this time hundreds of
programs were taught to several thousand participants with constant feedback and
refinement. Participants spend 90% of their time troubleshooting realistic
faults utilizing both hardwired and software simulators under the guidance of a
Master Troubleshooter.

Based on Canada Training Group's proprietary Analytical Electrical
Troubleshooting TM methodology, this program is flexible enough to develop
strong processes in younger troubleshooters and still challenge experienced
troubleshooters to fine-tune their skills.

Our experience shows that we can improve the skills of experienced
troubleshooters 25%, 200-300% in others and immeasurably for some. This
translates into major reductions in unplanned downtime.

A major outcome from this training will be a huge increase in job satisfaction.
Your troubleshooters will be keenly aware of their increased competence and feel
capable of extraordinary achievement. The natural result is a dramatic increase
in productivity; your people will see the impact of a job well done and will
want to do more.

Any troubleshooter determined to improve their game will be able to apply our
Analytical Electrical Troubleshooting TM methodology to electrical and other
systems, collectively saving hundreds of thousands of dollars of downtime during
the career of the successful participant.

Our instructors have 30-40 years of electrical troubleshooting experience,
including 15-20 years as troubleshooting instructors, and work closely with each
participant to advise them on how to improve every aspect of their
troubleshooting skills.

Hi, Dave Smith here, President of Canada Training Group and one of the
instructor/developers of

“How to Analytically Troubleshoot Complex Electrical Systems”

I am writing to tell you about this amazing course.

Not amazing because I helped develop or teach it but because we wanted
significant, measurable and provable results and our students achieve that in
every course. In 2000, myself and the other instructors, set ourselves the goal
to redesign an electrical troubleshooting course, with 30 years of successful
history, into an analytical thinking and deductive reasoning course whereby the
successful graduates would have the skills to solve problems, whether they were
electrical or whatever, on any kind of system, whether the students had ever
seen it or not. Huge challenge but we have nailed it.

I know you get a lot of information about courses but I guarantee you won't
regret taking eight minutes to learn how we do this. HATCESDR is a five day
analytical thinking and deductive reasoning course that significantly improves
the troubleshooting speed, accuracy, and confidence of electrical
troubleshooters.

Bob Skinner, a senior refinery electrician for 32 years, had this to say: “What
used to take me days will now take me hours; what used to take me hours will now
take me minutes.”

This system was developed by a team of Master Troubleshooters and then honed
over thirty years of continuous improvement. During this time hundreds of
programs were taught to several thousand participants with constant feedback and
refinement. Participants spend 90% of their time troubleshooting realistic
faults utilizing both hardwired and software simulators under the guidance of a
Master Troubleshooter providing a program flexible enough to develop strong
processes in younger troubleshooters and yet still challenge experienced
troubleshooters to fine-tune their skills.

Our experience shows that we can improve the skills of experienced
troubleshooters 25-50%, 100-200% in others and immeasurably for some. This
translates into major reductions in your unplanned downtime.

John Power of Newfoundland Power evaluated HATCESDR and this was what he told
his manager:

“The troubleshooting course that I recently completed will benefit me greatly.
The techniques I learned during the week were very helpful and as a bonus my
confidence level has improved as well. I highly recommend that we move forward
with bringing this to other people in our department.”

His co-worker, Ray Bartlett also evaluated HATCESDR and had the same advice to
their management about HATCESDR:

“I just completed the troubleshooting course and it was excellent. It gave me
some good troubleshooting tools to use in my job. I learned to approach a
problem from different ways to come to a solution. I think all my co-workers
should be given the same course.”

Ray Bartlett

John and Ray were members of a select team of senior troubleshooters from
Newfoundland Power chosen to critically evaluate HATCESDR.

The team's response was unanimous and overwhelming for choosing HATCESDR as the
troubleshooting standard for their power company.

We have now completed several rounds of HATCESDR training for Newfoundland
Power’s E&I troubleshooters.

Detailed entrance, exit and project measurements proved conclusively that the
skills of their troubleshooters improved up to 300% meaning massive reductions
in unplanned downtime.

As you can imagine, these increases in troubleshooting speed and accuracy will
make a huge impact on their production outages and lost revenues.

If your troubleshooters are troubleshooting regularly, and your downtime costs
you significant money, then this training course will pay for itself in no time.
Many students claim that return on investment will be less than 1 month.

We have spent years developing and evolving this course. HATCESDR is the end
result of extensive international research and is a distillation of the best
concepts from dozens of troubleshooting methods and mental processes. What other
courses lack, but is the entire foundation of HATCESDR, is the teaching of
deductive reasoning and analytical thinking skills.

I have been a member of Mensa since 1984. Mensa is an international high IQ
organization and you need to test in the top 2% of the population to belong.
These people are not brilliant or geniuses but they do have high speed
processors. As a member you are continuously exposed to excellent thinking
processes and the working of the human mind. I am keenly interested in this,
both from a safety perspective and from a troubleshooting perspective. We have
evaluated and trained thousands of troubleshooters and we are always looking at
how their minds work and teaching them how to use their minds more effectively
in any situation.

We regularly find experienced troubleshooters who are effective and poor at the
same time. Effective because they can eventually find problems but poor because
it takes so much longer than it should unless they have seen the problem before.

Where these people, and their methods, fall down is when they are presented with
something they have never experienced. When we watch these troubleshooters in
slow motion on an unfamiliar problem we see that more than half of their testing
is wasted because they do not use a logical, analytical, planned approach.
Hours, and sometimes days, drag on before faults are found.

A common complaint a manager hears is “I can’t fix it; I haven’t been trained on
it.” As it is not possible to train everyone on every machine, we improve the
speed and accuracy of even the best of troubleshooters on any machine or system
by teaching them deductive reasoning and developing analytical thinking skills
they can apply to any situation.

Additionally, our experience, supported by our research and observations, has
shown that even the best troubleshooters make expensive mistakes. An example is
the smelter foreman called in at 2 a.m. because a 125 ton overhead travelling
crane was down and the two night shift journeymen could not find the problem
after several hours of consternation. The foreman was understandably choked when
he discovered the clue that had been missed.

Another example is the grinding line that was down for 5 hours in the mill of an
open pit mine. Troubleshooter #1 was at the scene when troubleshooter #2 arrived
and asked, “Did you check the resets?” T/S #1 said “Yes”, forgetting that on
that system there was another set of resets. T/S #2 assumed T/S #1 was referring
to all of the resets, never inquired further and proceeded to help with the
troubleshooting. 5 hours later, a third troubleshooter checked the second resets
and found them open. The lost profit from that was enormous, well over
$300,000.00.

Both of these happened to typical experienced journeymen; they had years of
experience troubleshooting but had never been taught to think and to reason,
analytically and deductively.

In HATCESDR we train your troubleshooters so that mistakes like these should
never happen again. We give them tools and methods that prevent them from
overlooking basic items, clear up bewilderment and give them a clear path to
solving complex problems.

HATCESDR is not just designed to make your people better troubleshooters but to
improve all of their analytical thinking processes and to make cognition
over-rule the emotions at play during troubleshooting.

We will teach your troubleshooters logic, analysis and systems thinking to solve
failures and problems in any type of system, the same kind of thinking taught in
engineering schools.

A major outcome from this training will be a huge increase in job satisfaction.
Your troubleshooters will be keenly aware of their increased competence and feel
capable of extraordinary achievement. The natural result is a dramatic increase
in productivity; your people will see the impact of a job well done and will
want to do more.

Many actual industry examples of troubleshooting mistakes are used to illustrate
the importance of using these skills properly.

They will learn these skills and more, and then they will hone them razor sharp
on 4 progressively more complex hardwired simulators, 18 software simulators, 5
instructor-led case studies and a number of paper based projects.

Your troubleshooters will be amazed at their results because their results will
be amazing!

Psychologist Mihaly Csikszentmihalyi of the University of Chicago pioneered a
concept he called “Flow”. He defines flow as a mental state of operation in
which the person is fully immersed in what he or she is doing, characterized by
a feeling of energized focus, full involvement, and success in the process of
the activity. In his research he worked with athletes, artists, musicians,
surgeons and others to determine what they were feeling at those moments of peak
unconscious maximum achievement.

Musicians for decades have referred to this as being “in the groove”; others
call it being “on a roll”, or “batting a 1000.”

Whatever you call it, your mental and physical processes are operating
seamlessly, cohesively and very successfully.

In Dean’s video clip, this is his spontaneous reaction to experiencing “Flow”
while troubleshooting.

In our HATCESDR research we have reviewed the studies done with sophisticated
brain scanners called Functional Magnetic Resonance Imaging machines. These show
blood flow to specific parts of the brain during particular tasks as evidenced
in these pictures:

For instance, we know that one critical aspect of troubleshooting involves
sequential decision-making and neuro-scientists know that the neural pathways
controlling these processes involve areas of the brain such as the ventral
medial prefrontal cortex and the anterior cingulate cortex.

When a person is “in flow”, “in the groove”, “on a roll”, “batting a 1000”, etc.
the proper areas of the brain have to be engaged to begin learning the skill and
then they have to be engaged and re-engaged time after time until the person has
mastered or begun to master the skill.

Developing Troubleshooting Mastery is just one thing your troubleshooters will
gain from HATCESDR.

Remember, we are not just interested in teaching your troubleshooters how to fix
a circuit or system; we want them to be able to fix any circuit or system,
whether it is electrical, mechanical, electro-mechanical, electronic, robotic or
whatever.

We researched the mental processes used to solve technical problems and created
projects and systems to engage these.

Then we built this course to give your troubleshooters these mental processes
that can be successfully applied to any problem. In a recent course for one of
the world’s largest mines, two mechanics participated in the course. They are
responsible for troubleshooting on the 400 ton ore trucks. At the end of the
course they told our instructor their change in thinking skills was going to
“seriously help our mechanical troubleshooting.”

With the use of over $ 50,000.00 worth of electrical, electronic and computer
simulators we create problems that require troubleshooters to engage the parts
of their brains that are used during ALL troubleshooting situations. To drill
this into your troubleshooters we provide them with over 200 real life problems
and as they gain mastery they slowly and then quickly increase their speed and
accuracy.

HATCESDR is designed as a highly structured learning experience that commits 90%
of class time to personal hands-on skill development under the mentorship of
master troubleshooters.

Just like a golf pro reviewing your grip, we start right at the basics to make
sure nothing is missed and then we guide them through an escalating series of
increasingly complex problems. At critical milestones, we give your
troubleshooters innovative tools and concepts that significantly accelerate
their troubleshooting speed and accuracy, resulting in huge gains in their
confidence to solve complex industrial problems correctly in record time!

Perhaps your troubleshooters won't become 3 times better but can you imagine
them:

Being twice as fast with their troubleshooting speed and accuracy?

Having the analytical tools to be able to tackle and solve any problem?

Having total confidence in their troubleshooting ability?

How much more valuable would they be to your organization?!

Your investment to improve their skills will be quickly repaid; most of our
clients report that this investment is returned within months; in fact,

Max Hutchcraft, Utilities Superintendent with Abitibi, stated that their payback
was within weeks!

Your payback will depend on the hours per week your troubleshooters are
troubleshooting and your cost of downtime. If you have high downtime costs and
regular troubleshooting you will have a very quick return. Or perhaps you are in
a health care facility and lives are at risk or in an entertainment venue and
you have thousands of frustrated fans wanting it fixed right and fixed now.

No matter what industry you are in, HATCESDR teaches the concepts and skills to
solve problems anywhere on anything.

This is why HATCESDR will be a great opportunity for you and why I wanted to let
you know about this course.

If you have any other questions, call 1-800-661-1663, ask for me and I will
answer all of them.

Thanks for your time; we love doing this.


Sincerely


Canada Training Group

Training superior troubleshooters since 1980

Any troubleshooter determined to improve their game will be able to apply
HATCESDR to your electrical and other systems, collectively saving you hundreds
of thousands of dollars of downtime during the career of the successful
participant.

 

Who should attend: Electricians, Instrumentation Mechanics, Technicians, and any
other worker who must be relied on to quickly and accurately diagnose and fix
electrical systems.

You will be able to: Significantly reduce electrical equipment downtime by
rigourously applying our proprietary troubleshooting process

Who should attend: Electricians, Instrumentation Mechanics, Technicians, and any
other worker who must be relied on to quickly and accurately diagnose and fix
electrical systems.

You will be able to: Significantly reduce electrical equipment downtime by
rigourously applying our proprietary troubleshooting process

Next How To Analytically Troubleshoot Complex Electrical Systems with Deductive
Reasoning Courses December 9 – 13, 2024 Edmonton, AB OR24537 $3199.00 + Tax Per
Attendee Register January 27 – 31, 2025 Mississauga, ON OR25066 $3199.00 + Tax
Per Attendee Register February 24 – 28, 2025 Edmonton, AB OR25067 $3199.00 + Tax
Per Attendee Register March 24 – 28, 2025 Mississauga, ON OR25148 $3199.00 + Tax
Per Attendee Register April 28 – May 2, 2025 Lloydminster, AB OR25149 $3199.00 +
Tax Per Attendee Register May 26 – 30, 2025 Edmonton, AB OR25150 $3199.00 + Tax
Per Attendee Register View schedule

 * Myron Janzen, Agrium
   "The course did a great job in teaching me how to approach troubleshooting a
   piece of equipment that I'm not familiar with. It taught techniques and
   provided lots of practical and hands-on practice using those techniques. The
   classroom exercises were all very different from each other and all were
   similar...
 * Kevin Smerek, Cameco
   “Very good course. I would recommend to my coworkers if they felt they needed
   to improve their troubleshooting skills, or develop proper skills. This
   course will take them to where they would want to be. This course had given
   me valuable skills and knowledge to make my job as a maintenance
   electrician...
 * Calvin Delhon, Syncrude Canada Ltd.
   “This was a very good course. It helps you to get in a proper mind set when
   you come up on a problem to troubleshoot. It teaches you that documentation
   is key to shorten your troubleshooting time. The instructor was on point and
   had a lot of knowledge to pass on.”
 * Johnny Quayson, Syncrude
   “He was amazing from the beginning till the end for his in-depth knowledge of
   the course materials. He speaks in a tone that could be understood. If you
   call his attention on any topic, he spent time with you and made sure you got
   it. I loved the course.”
 * Taylor Angers, Barrick – Williams Operating Corporation
   “This course was very informative and makes you think outside the box. It was
   challenging troubleshooting. The instructor was knowledgeable and showed you
   safe troubleshooting techniques. It was a positive atmosphere, effective
   meter placement, reduced troubleshooting times, visual troubleshooting...
 * Myron Janzen, Agrium
   "The course did a great job in teaching me how to approach troubleshooting a
   piece of equipment that I'm not familiar with. It taught techniques and
   provided lots of practical and hands-on practice using those techniques. The
   classroom exercises were all very different from each other and all were
   similar...
 * Kevin Smerek, Cameco
   “Very good course. I would recommend to my coworkers if they felt they needed
   to improve their troubleshooting skills, or develop proper skills. This
   course will take them to where they would want to be. This course had given
   me valuable skills and knowledge to make my job as a maintenance
   electrician...

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View all testimonials



COURSE TOPICS

I. TROUBLESHOOT USING AN ANALYTICAL PROCEDURE

Objective: Troubleshoot an electrical circuit or system following a logical,
structured procedure.

II. PREPARE TO TROUBLESHOOT

Objective: Develop preparatory skills.

III. ANALYZE THE FAULTED SYSTEM

Objective: Use a systematic process to localize the problem.

View all topics

I. TROUBLESHOOT USING AN ANALYTICAL PROCEDURE

Objective: Troubleshoot an electrical circuit or system following a logical,
structured procedure.

 * Describe Analytical Thinking
 * Apply Convergent Thinking Skills
 * Apply Divergent Thinking Skills
 * Apply Deductive Reasoning Skills
 * Apply Inductive Reasoning Skills
 * Develop an Analytical Troubleshooting Procedure
 * Develop an Analytical Electrical Troubleshooting Procedure

II. PREPARE TO TROUBLESHOOT

Objective: Develop preparatory skills.

 * Gather Data
 * Make Factual Observations
 * Select Troubleshooting Tools

III. ANALYZE THE FAULTED SYSTEM

Objective: Use a systematic process to localize the problem.

 * Deduce Fault Type
 * Deduce Location

IV. PLAN YOUR TROUBLESHOOTING APPROACH

Objective: Use both empirical and inferred data to plan your steps.

 * Evaluate Hazards
 * Select Starting Point
 * Plan Minimum Troubleshooting Steps
 * Deduce Test Results

V. TROUBLESHOOT THE SYSTEM

Objective: Apply a non-redundant series of tests supported with documentation of
the process.

 * Control Hazards
 * Conduct Tests
 * Record Tests and Results

VI. INTERPRET DATA

Objective: Utilize results of troubleshooting to both fix the current problem
but to also deduce root cause.

 * Evaluate Test Results
 * Adjust Troubleshooting Approach
 * Identify Cause of Failure

VII. TROUBLESHOOT DC SYSTEM PROBLEMS

Objective: Apply analytical electrical troubleshooting procedure to dc circuits.

 * Open Circuits
 * Short Circuits
 * Voltage Drops
 * Grounded Circuits
 * Crossed Circuits

VIII. TROUBLESHOOT SINGLE PHASE SYSTEM PROBLEMS

Objective: Apply analytical electrical troubleshooting procedure to single-phase
circuits.

 * Open Circuits
 * Short Circuits
 * Grounded Circuits
 * Crossed Circuits

IX. TROUBLESHOOT THREE PHASE MOTOR CIRCUIT PROBLEMS

Objective: Apply analytical electrical troubleshooting procedure to three-phase
motor circuits.

 * Open Circuits
 * Short Circuits
 * Grounded Circuits
 * Crossed Circuits

X. TROUBLESHOOT ELECTRICAL CONTROL SYSTEM PROBLEMS

Objective: Apply analytical electrical troubleshooting procedure to electrical
control circuits.

 * Open Circuits
 * Short Circuits
 * Grounded Circuits
 * Crossed Circuits

XI. TROUBLESHOOT UNKNOWN SYSTEM PROBLEMS

Objective: Apply analytical electrical troubleshooting procedure to unknown
systems

 * What is Known
 * What is Unknown
 * Applying the Process

XII. CONCLUSION

Objective: Conclude course and evaluate troubleshooting skill progression in
both speed and accuracy.

 * Evaluation of Learned Skills
 * Review of Course Goals




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NEXT HOW TO ANALYTICALLY TROUBLESHOOT COMPLEX ELECTRICAL SYSTEMS WITH DEDUCTIVE
REASONING COURSES

Date City & prov Venue Code December 9 – 13, 2024 Edmonton , AB Hampton Inn
Edmonton/Sherwood Park OR24537 Register January 27 – 31, 2025 Mississauga , ON
Best Western Plus Toronto Airport OR25066 Register February 24 – 28, 2025
Edmonton , AB Hampton Inn Edmonton/Sherwood Park OR25067 Register March 24 – 28,
2025 Mississauga , ON Best Western Plus Toronto Airport OR25148 Register April
28 – May 2, 2025 Lloydminster , AB Hampton Inn by Hilton Lloydminster OR25149
Register May 26 – 30, 2025 Edmonton , AB Hampton Inn Edmonton/Sherwood Park
OR25150 Register

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 * JOE KICENIUK
   
   Years of Experience
   56
   
   Joe Kiceniuk was educated at University of Alberta and University of British
   Columbia and has technical training in electronics with over 40 years
   experience in electronic circuit construction, troubleshooting and service.
   Joe has a working knowledge of multiple programming languages and extensive
   experience with quality control in analytical systems. He has designed and
   built equipment and is the...
   
   EXPERTISE
   
   Deductive Reasoning
   
    * Colwyn Meredith, Suncor
      “Joe Kiceniuk left lots of time to review all the classroom material. He
      was very helpful in answering any questions. Also, was effective in
      explaining what troubleshooting techniques work best for each particular
      problem. The course will improve your way of approaching future problems
      in your job...
    * Rob Barter, Syncrude Canada
      "Joe did a great job. He was very helpful, but made you work at getting
      the answer you needed on your own."
    * Brad Payne, Shell Canada
      "Joe is very knowledgeable and has a variety of experience which kept
      things interesting. Joe is a good instructor."
    * Colwyn Meredith, Suncor
      “Joe Kiceniuk left lots of time to review all the classroom material. He
      was very helpful in answering any questions. Also, was effective in
      explaining what troubleshooting techniques work best for each particular
      problem. The course will improve your way of approaching future problems
      in your job...
    * Rob Barter, Syncrude Canada
      "Joe did a great job. He was very helpful, but made you work at getting
      the answer you needed on your own."
   
   View all testimonials
   
   See Joe Kiceniuk CV
   

 * NORM JEWITT
   
   Years of Experience
   39
   
   He began his career in the electrical trade by engaging in construction
   activities at a potash mine located west of Saskatoon, Saskatchewan. Since
   then, he has accumulated experience in various facets of the electrical
   trade, including construction, commissioning, and maintenance.Norm has
   contributed his skills to the commercial, industrial, and mining sectors.
   Additionally, he successfully managed...
   
   EXPERTISE
   
   
    * Zach Heisinger, Maka Power
      I was very green on all things to do with this course. Norm provides a
      very good understanding of not only why we are testing but also how each
      machine works. I feel very confident I will be able to further my
      knowledge of this with more practice with our own equipment in the shop.
    * Kasey Russel, Maka Power
      Norm is awesome. Our crew was green on a lot of the course content. Norm
      did a great job taking the time to explain all the presentations and all
      of the questions that came up during the hands-on training. He did a great
      job explaining things in a way that was very easy to understand explaining
      things...
    * Doug Power, ChampionX
      Norm was personable and relatable to real life scenarios. He was patient
      and helpful to those who had struggle and helped along the way to keep
      everyone up to par.
    * Zach Heisinger, Maka Power
      I was very green on all things to do with this course. Norm provides a
      very good understanding of not only why we are testing but also how each
      machine works. I feel very confident I will be able to further my
      knowledge of this with more practice with our own equipment in the shop.
    * Kasey Russel, Maka Power
      Norm is awesome. Our crew was green on a lot of the course content. Norm
      did a great job taking the time to explain all the presentations and all
      of the questions that came up during the hands-on training. He did a great
      job explaining things in a way that was very easy to understand explaining
      things...
   
   View all testimonials
   
   See Norm Jewitt CV
   

 * WAYNE JEFFREY
   
   Years of Experience
   42
   
   Wayne joined Canada Training Group with over 40 years of knowledge and
   experience in the Electrical and Instrumentation industry. As a Master
   Electrician and Journeyman Instrument Mechanic, Wayne offers a unique
   perspective to training that provides solid theory with practical
   applications gained through years of work in the industry. Wayne’s oilfield
   and agriculture experience encompasses maintenance...
   
   EXPERTISE
   
   Variable Frequency Drives Programmable Logic Controllers
   
    * Jeffrey Farrell, Canfor Pulp
      Wayne was well educated on the course material. He spoke clearly and
      responded well to student feedback.
    * Kimberley Kenyon, Canfor Pulp
      Wayne was very knowledgeable as per subject, open to all questions, with
      good introduction and coverage of house "keeping" at the start of the
      course. I liked how he would ask what happens on our site to create
      discussion and to help educate everyone is done at our facility.
    * Hayden Berg, Fortis Mining Engineering and Manufacturing
      Wayne was very knowledgeable and did a good job making the content
      digestible and engaging.
    * Jeffrey Farrell, Canfor Pulp
      Wayne was well educated on the course material. He spoke clearly and
      responded well to student feedback.
    * Kimberley Kenyon, Canfor Pulp
      Wayne was very knowledgeable as per subject, open to all questions, with
      good introduction and coverage of house "keeping" at the start of the
      course. I liked how he would ask what happens on our site to create
      discussion and to help educate everyone is done at our facility.
   
   View all testimonials
   
   See Wayne Jeffrey CV
   

 * DAVE COX
   
   Years of Experience
   44
   
   Dave began his career in commercial high rises in Calgary. He then spent time
   working industrial oilfield maintenance electrical in Alberta followed by
   General Motors in Oshawa Ontario, Koch fertilizer and Husky Oil in Manitoba,
   Baffin Island at an iron ore mine and commissioning in the Alberta oildsands
   sector.Dave is also an avid whitewater rafting professional, and has served
   as a guide in Ontario...
   
   EXPERTISE
   
   Deductive Reasoning Electro-mechanical Deductive Reasoning for Heavy
   Equipment Technicians
   
    * Nick Thomas, Department of National Defense
      Dave was very helpful and had a lot of great advice and tips to share.
    * Thomas Moore, Epiroc
      Dave is a very knowledgeable instructor with a wide variety of industry
      experience and practical examples.
    * Carmelle Smyth, Centerra Gold
      The information was well laid out and delivered, lots of time for
      interaction with the instructor and fellow students. The slides are
      esthetically pleasing, with some great documentation examples. The
      instructor is well-versed in electrical equipment, safety, and good
      business practice. While also being...
    * Nick Thomas, Department of National Defense
      Dave was very helpful and had a lot of great advice and tips to share.
    * Thomas Moore, Epiroc
      Dave is a very knowledgeable instructor with a wide variety of industry
      experience and practical examples.
   
   View all testimonials
   
   See Dave Cox CV
   

 * EDWARD RIDEOUT
   
   Years of Experience
   55
   
   Ed Rideout has been involved with the electrical field in many ways for
   nearly 54 years. His electrical experience started when he was just out of
   vocational school and was hired as the sole electrician at a local fish plant
   in charge of six fishing trawlers, a power house and a fish plant facility.
   In 1975 Ed went on to work with Nova Scotia Power, first as an apprentice
   electrician in a generating...
   
   EXPERTISE
   
   Medium Voltage Electrical System Testing and Maintenance High Voltage Safety
   
    * Brent Blackmore, TransCanada Pipelines
      "The instructor, Ed Rideout knew his stuff and presented it in a
      well-organized way, with many examples. The shock value of the course was
      very eye opening."
    * A. Lichodzijewski, Department of National Defense
      "Very interesting insight into Arc Flash safety. Good balance of theory
      and potential applications in everyday situations."
    * Tyler Romanchuk, Suncor
      “The course was excellent overall. The instructor, Ed Rideout was clear
      and made you feel comfortable with the material. Excellent tools and
      equipment provided.”
    * Brent Blackmore, TransCanada Pipelines
      "The instructor, Ed Rideout knew his stuff and presented it in a
      well-organized way, with many examples. The shock value of the course was
      very eye opening."
    * A. Lichodzijewski, Department of National Defense
      "Very interesting insight into Arc Flash safety. Good balance of theory
      and potential applications in everyday situations."
   
   View all testimonials
   
   See Edward Rideout CV
   

 * DAVE NEAL
   
   Years of Experience
   51
   
   With 33 years of on the job experience at Hydro One, doing consulting work
   for McGregor Allsop, Trow Engineering Consultants and Dillion and Associates,
   Dave has acquired extensive knowledge of electrical equipment, installations
   and legislative requirements. While with Hydro One, Dave was involved with
   many projects including: - Held the lead role in the implementation of the
   new Training Development...
   
   EXPERTISE
   
   Deductive Reasoning High Voltage Safety
   
    * Patrick Hickey, Kiewit Energy Canada Corp.
      “Very knowledgeable instructor, Dave Neal was engaging and interactive. He
      taught me the value of respecting electricity.”
    * Todd Bignold, Graymont
      “Dave was great, had tons of examples, videos were good and his knowledge
      on the material was very good.”
    * Scott Kammonen, Nortown Electrical Contractors
      “Dave was very well spoken and easy to understand. He took the material
      and explained it very well. Thanks for your time and enthusiasm.”
    * Patrick Hickey, Kiewit Energy Canada Corp.
      “Very knowledgeable instructor, Dave Neal was engaging and interactive. He
      taught me the value of respecting electricity.”
    * Todd Bignold, Graymont
      “Dave was great, had tons of examples, videos were good and his knowledge
      on the material was very good.”
   
   View all testimonials
   
   See Dave Neal CV
   

 * JIM ROBERTS
   
   Years of Experience
   44
   
   Jim Roberts brings over 43 years of experience in the electrical field. A
   graduate from the Georgian College Electrical Engineering program, he started
   his career at Toronto Hydro Electrical Systems as a High Voltage Underground
   Cable Fault Technician then proceeded to Toronto Transit Commission where he
   obtained his red seal 309A electrical license and became a
   Maintenance/Construction Electrician...
   
   EXPERTISE
   
   Low Voltage Safety and Switch Breakers Low Voltage
   
    * Paul Steinkey, Daam Galvanizing Ltd.
      “Jim was very knowledgeable with course material. He would also answer
      questions that were outside of the course and pertained to our own jobs.
      He engaged all of us at the beginning and said, "No question was a stupid
      question." Thanks Jim.”
    * Jason Manning, Enbridge Pipelines Inc.
      Jim was knowledgeable and delivered the content in an easy to follow
      format.
    * Travis Lewis, Pinnacle Renewable Energy
      Jim was very thorough with his training. I have been to many training
      courses throughout the years, and Jim engaged with the whole class better
      than I have ever previously seen.
    * Paul Steinkey, Daam Galvanizing Ltd.
      “Jim was very knowledgeable with course material. He would also answer
      questions that were outside of the course and pertained to our own jobs.
      He engaged all of us at the beginning and said, "No question was a stupid
      question." Thanks Jim.”
    * Jason Manning, Enbridge Pipelines Inc.
      Jim was knowledgeable and delivered the content in an easy to follow
      format.
   
   View all testimonials
   
   See Jim Roberts CV
   

 * “This is an excellent course to build confidence in troubleshooting, building
   a solid base from which to troubleshoot. The instructor, Terry Yonkheym, sets
   a good pace, is knowledgeable and is easy to understand.”
   
   Stephen Sherwin, Ainsworth Engineered

 * “Had a good time learning about troubleshooting. The instructor was good and
   answered all of my questions. He showed us how and where to begin
   troubleshooting so we didn’t have to go through the whole circuit. I would
   tell anyone to take this course as it was very helpful.”
   
   Kevin Mason, Syncrude Canada

 * “This course was valuable in terms of learning documentation and a methodical
   approach to troubleshooting. It was practical and engaging and provided
   valuable tips and practice in implementing the method. I would have liked a
   little more coaching on how to divide the circuits and theory. However,
   after...
   
   Craig Stephenson, BC Hydro

 * “The course was an extremely valuable tool to any electrician. Experienced
   troubleshooters can refine existing skills and less-experienced will gain
   knowledge that isn't the overly obvious unless taught.”
   
   Mason Richard, Syncrude Canada Ltd.

 * “Very fun course with a wide variety of equipment. Good practice for
   troubleshooting, unfamiliar equipment also good practice for using your logic
   for solving unknown electrical problems. The instructor was very helpful and
   made the course very interesting.”
   
   Roch Lavergne, Norbord

 * This course provided a practical approach to testing and troubleshooting with
   software. It was a good experience trying something outside my expertise. I
   am familiar with the theory, but it is nice to mix the practical side of
   things as well. This course provided a practical approach to testing and
   troubleshooting...
   
   Haneet Randhawa, Arcelormittal Dofasco

 * “Was a good course. Enjoyed the challenges of troubleshooting with a
   different method. Would highly recommend.”
   
   Laurie Tischler, TransGas

 * “ A good variety of content, and a well informed and open instructor. I will
   be teaching this method amongst my apprentices and co-workers.”
   
   Ed Wilhelm, Station Electrician, SaskPower

 * "The course was good, we were shown a different way to approach problems. The
   instructor, Terry Yonkheym was easy to understand and follow."
   
   Quentin Attwater, Agrium

 * "Joe Kicenuik left lots of time to review all the classroom material. He was
   very helpful in answering any questions and was effective in explaining what
   troubleshooting techniques work best for each particular problem. This course
   will improve your way of approaching future problems in your job field."
   
   Colwyn Meredith, Suncor

 * “Very good course. I would recommend to my coworkers if they felt they needed
   to improve their troubleshooting skills, or develop proper skills. This
   course will take them to where they would want to be. This course had given
   me valuable skills and knowledge to make my job as a maintenance
   electrician...
   
   Kevin Smerek, Cameco

 * Course was beneficial in that it shows if you take a complex problem and
   break it down, document the information you have and come up with a plan it
   makes troubleshooting the problem easier. Instructor, Joe Kiceniuk was
   knowledgeable and conveyed the intent of the course.
   
   Martin Fleming, Irving Tissue

 * “The instructor was very knowledgeable, able to convey the message to the
   students so they understood. Hands on problem were similar to real-world
   problems, good layered track approach didn't intimidate students. Gave
   students confidence to take a good approach to troubleshooting.”
   
   Marc Bibeau, Winnipeg Airport Authority

 * “This course made me look at the big picture, then find my way to the problem
   faster by not doing unnecessary testing and checks. Having to write a bubble
   around the problem area made it easy to reason and test my way through to
   find the problem quicker and easier.”
   
   Jeff S., Co-Op Refinery Complex

 * "Great instruction, I learnt a lot of troubleshooting skills. It was a very
   informative course!!"
   
   Brian Weir, Suncor

 * “The instructor was knowledgeable about the content of the course, which
   helps explaining how to dissect and troubleshooting electrical problems and
   prints. This course is a valuable asset. It's provided knowledge on how to
   become quicker and more efficient at recognizing the problem in an
   electrical...
   
   Jim Ellis, Barrick – Williams Operating Corporation

 * "This course was very informative and interesting. Good information which is
   reinforced by the hands on practice provided."
   
   Dean Burant, Ontario Power Generation

 * I found this course to be very informative and directly applicable to tasks I
   perform on a daily basis in my role as a controls technologist. I would
   recommend this course to anybody working in a technician/engineering
   position.
   
   Darcy Dawe, Newfoundland Hydro

 * I really enjoyed how hands-on this course was. This course gave me more
   confidence for the next time I need to troubleshoot something.
   
   Nick Thomas, Department of National Defense

 * "This course was excellent overall. The equipment and tools provided were
   excellent. The instructor Ed Rideout, was clear and made you feel comfortable
   with the material."
   
   Tyler Romanchuk, Suncor Energy

 * “The instructor, Terry Yonkheym sure knows his stuff which helps a lot. I
   think in time I will surely benefit from this course (once I make what I
   learnt common practice). Class size was perfect and overall experience was
   good.”
   
   Daniel Goebel, Argus Machine Co. Ltd.

 * "The best off-site training I have been to..."
   
   Lee Morsette, Boeing

 * “I was very happy with the course. I learned a lot. My troubleshooting skills
   have improved more than what I was expecting. The teacher was awesome and
   very knowledgeable.”
   
   Michael Downing, Syncrude Canada Ltd.

 * “The instructor Ed Rideout, presented the course content in a clear efficient
   manner. New troubleshooting techniques were well presented and received. By
   the end of the course I had noticed overall improvement in circuit
   troubleshooting ability.”
   
   Brent Green, Newfoundland Power

 * “I found the method of troubleshooting presented to be very helpful in
   solving the problems during the course. After 2 days the time to solve each
   problem was reduced significantly. I will try to apply this method with
   similar problems on the job. I found the day 5 troubleshooting board to be
   most...
   
   Jeff Shewan, Skookumchuck Pulp Group

 * I found this course to be very beneficial. The hands-on test panels were
   useful exercises, and our instructor David was very helpful and
   knowledgeable. The course content is practical and can apply to my day-to-day
   work. It is important to refresh your troubleshooting skills frequently using
   these courses.
   
   Shea Goodwin, Syncrude

 * HATCES “I would recommend this course for anyone who was looking to upgrade
   or start on their troubleshooting knowledge. The structured system taught is
   a very helpful tool to help pinpoint the problem efficiently. The instructor
   is very knowledgeable and will help you along without pointing out the...
   
   Nevin Edmundson, Winnipeg Airport Authority

 * "The instructor, Terry Yonkheym was very knowledgeable and came across well
   wth his presentation. He was very good at explaining the problems encountered
   and what to look for. Also, explained this course was about "how" to
   troubleshoot with the 5 step system. This technique should help to figure
   out...
   
   Rob Lefebvre, Agrium

 * “Very good to think of troubleshooting in a more effective manner and safer
   to record results and findings for information sharing’s and recording.
   WebCAT will send all people to course in electrical field.”
   
   Tom Rustige, Syncrude Canada Ltd.

 * I found the course to be well laid out and well paced. Instructors were very
   knowledgeable about the material. The labs were hands-on, with lots of
   testing and troubleshooting. The instructor was willing to help out and point
   you in the right direction if you had any problems. I highly recommend
   this...
   
   Scott Hay, International Paper

 * "This was by far the most practical electrical course I have taken so far.
   The instructor was excellent and very knowledgeable in his field. I wish I
   had taken this course 20 years ago."
   
   Rod McColman, Shell Canada

 * “Instructor was very knowledgeable and the course was great. The course was
   very hands on which made it easier to learn.”
   
   Blake Martel, City of Ottawa

 * “This course was a great eye opener on how planning before troubleshooting,
   will save you a lot of pain and time. As anew worker to the industrial
   workplace it is a great way to boost my troubleshooting skills. The
   instructor was great and made sure we all got the points before we moved on
   and gave...
   
   Robbie Bath, Corner Brook Pulp and Paper

 * This course taught valuable skills that can apply to everyday work.
   Documentation, deductive/inductive reasoning, and other key points will help
   me in the future for the repair/ maintenance of any electrical system. I
   would recommend most industrial (or any) electrician take this course as you
   will leave...
   
   Trystan Briggs, Global Container Terminals

 * This course is very beneficial. Dave is a very good instructor. He shows a
   lot of knowledge and patience. The labs are very good. The course was well
   put together, organized and efficient.
   
   Marris Romaniuk, Syncrude

 * “Wish I had been given the opportunity to take this training years back.
   Learning in the classroom, rather than learning in the field, costs the
   company less down time. This easily pays for the training. Thanks for letting
   me attend. I will be promoting this to have our 9 control techs take the
   training.”
   
   George Fischer, TransGas

 * “The instructor explained the material very well; he was very knowledgeable
   of the equipment, material and software. He was able to break down problems
   to a level anyone could understand. I noticed improvement day to day in my
   troubleshooting abilities.”
   
   Steve Terry, Corner Brook Pulp and Paper

 * This course was definitely beneficial to me. It opened my eyes on how to look
   at a circuit differently and use less steps to identify a problem. This
   training proved the importance of recording ALL information gathered about a
   problem, at the same time also knowing how the circuits should operate
   under...
   
   Brandon Sacrey, Nabors Drilling

 * “Enforced the importance of good documentation, know what to expect from
   meter readings before the readings, understanding the problem, get all the
   available info, if stuck on a problem, take a short break.”
   
   Tom Fischer, Weyerhaeuser Canada

 * “I thought this course was a great approach to improving troubleshooting
   skills. Ed Rideout did a great job instructing, was very knowledgeable and
   easy to understand. I could see my skills improving as the week went on. The
   test sets used for the course were great, as well as the software. All in...
   
   Neil Woodman, Newfoundland Power

 * Practicing with the multimeter, using volts plus ohms, was very helpful. We
   use this tool often, and this course strengthens our troubleshooting skills.
   Also, good practice with wiring diagrams, switches, etc., that we may need to
   understand how some completed water systems work.
   
   Travis Jensen, EDS Pumps & Water Treatment

 * "Excellent course and knowledgeable instructor. Relaxed learning pace with no
   limits on fault findings. The test equipment and labs were easily understood
   and were easy to operate. Documentation provided was clear and accurate. It
   changed my process for fault findings."
   
   Dave McIntyre, Ontario Power Generation

 * "Course is hard for the first coupe of days, but in the middle of the course
   it starts to get easy or better. I have learnt lots and will take it to my
   work place. The instructor, Joe Kiceniuk is very good, easy going and very
   smart. I had fun, thanks for the course Canada Training Group."
   
   Jeff Ferns, TransCanada Pipelines

 * "Excellent course. The content and the instructor exceeded my expectations, I
   have new tools in my toolbox. Most importantly, a new way of thinking. How to
   come to an issue? How to gather "helpful" info? How to zero in on the
   problem? The hands on was an invaluable learning tool."
   
   Christian Wells, Agrium

 * “The course will help me a lot in troubleshooting. It made me learn to
   troubleshoot quicker and able to split the problem in half the time. The
   instructor was really good at what he teaches and that made the course
   better. Thanks.”
   
   Jeremy Buchart, Syncrude Canada Ltd.

 * “This course teaches you about mental state and how it affects your attitude
   when trying to troubleshoot. It plays an important role in analytical
   thinking that not many people would realize on their own. I would recommend
   this course/instructor to not only electricians, but millwrights,
   mechanics...
   
   Curtis Walch, Graymont

 * “The most useful and helpful electrical course I've ever done with Syncrude.
   Every electrician should take this course at some point in their career.
   Makes you think about the problem on a larger scale, then narrow down that
   your testing area.”
   
   Graham Pittman, Syncrude Canada Ltd.

 * “ Very effective and efficient way of how to solve a problem…from start to
   finish”
   
   Craig Knee, Electrical Maintenance, Newfoundland Power

 * “ How to analyze, document and test efficiently... this course is for anyone
   who works on electrical systems.”
   
   Michael Irving, Maintenance Electrician, Shell Canada

 * “The instructor was extremely helpful, knowledgeable, friendly and
   understanding of the student’s different levels of experience. The course was
   probably one of the best I've done to date. I feel more confident when
   approaching equipment to repair with either experience or little experience
   working...
   
   Philip Roberts, Corner Brook Pulp and Paper

 * “This course is the best I've ever done. Lots of hands-on which is the best
   and fastest way to learn. This course is making me feel more comfortable in
   troubleshooting; the instructor was a great teacher and a nice person.”
   
   Darren Buckle, Corner Brook Pulp and Paper

 * “I found that I should be able to find faults much, much faster now. Thank
   you tremendously.”
   
   G. Armstead, Co-Op Refinery Complex

 * I enjoyed the course and its material. I thought it improved my
   troubleshooting skills, not only in electrical systems but in any
   application.
   
   Christian Hachache, EDS Pumps & Water Treatment

 * This course is well put together. It teaches how to speed up troubleshooting
   by taking notes and uses fewer steps to find a problem. It is worth taking
   the training. Whether you have ten years or twenty, you will pick up a few
   things.
   
   Carl Shonhiwa, Syncrude

 * “I really enjoyed my practical class. Thank you for sharing your expertise, I
   hopefully will be able to implement it further into the field. Thanks.”
   
   Sergei Martynenko, Winnipeg Airport Authority

 * “The instructor let us know the focus of the course and really showed us the
   method which we were to follow. Easy to talk to and made you think through
   the problems.”
   
   Dale Buhler, Ainsworth Engineered

 * “The instructor was very knowledgeable and well prepared. He used real time
   examples to illustrate points. He kept the flow going not allowing us to get
   side tracked from our goals. Each day started with a review and reinforced
   course objectives. A great course, highly recommend it.”
   
   Kent Strong, Syncrude Canada Ltd.

 * "I liked this class a lot. I liked the use of the different boards and how
   hands on the class was. The instructor, Joe Kiceniuk was very knowledgeable
   and clear on his points."
   
   Matt Hawkins, Velco

 * “Great course and instructor was great. Will use to help analyze and
   troubleshoot issues in antenna systems that I work on.”
   
   Fred Dollivier, Department of National Defense

 * “I thought he did a great job presenting the materials and how to properly
   and efficiently troubleshoot electrical systems. I think that I can use the
   information I got to help me diagnose problems I may come across at work. I
   learnt that a system should be analyzed and a plan made before proceeding...
   
   Vance Gnyp, CO-OP Refinery Complex

 * This course was very good, we brushed up on skills that I was taught many
   years ago.
   
   Brent Tyldsley, GCT Deltaport

 * “ Documentation is the key to successful troubleshooting. Excellent job! I
   will be recommending to my supervisor that the other techs take this
   training”
   
   William Patey, Technician, GN Plastics

 * “The instructor was knowledgeable on course content. He kept everything in
   informal and made it fun. Emphasized the process on how to solve problems.”
   
   Daryl Magerl, TransAlta, TransGas

 * “This was a very good course. It helps you to get in a proper mind set when
   you come up on a problem to troubleshoot. It teaches you that documentation
   is key to shorten your troubleshooting time. The instructor was on point and
   had a lot of knowledge to pass on.”
   
   Calvin Delhon, Syncrude Canada Ltd.

 * “I fully enjoyed the course and I would highly rate this course for the rest
   of my coworkers. The equipment was excellent and there was a lot of
   troubleshooting areas which were great.”
   
   Rodney Rice BC Hydro,

 * I would recommend this course to any electrician. With the hands on labs and
   new techniques learned, I feel more confident troubleshooting complex
   systems.
   
   Brad Pendlington, Department of National Defense

 * “ Excellent, an invaluable troubleshooting tool.”
   
   Jim King, Electrician, Williams Operating Corp

 * I enjoyed this class a lot. I liked the use of the different boards and how
   hands-on the class was.
   
   Matt Hawkins, Velco

 * “The instructor is very patient and knowledgeable, offered assistance and
   gave time to help me understand the task at hand.”
   
   Bob Young, Corner Brook Pulp and Paper

 * "I have a much deeper understanding of electrical systems. How to test
   equipment and find shorts which I believe will be valuable for the rest of my
   career."
   
   Mahamat Moussa Cherif, Syncrude Canada

 * "I enjoyed the troubleshooting and especially the methodology"
   
   Dave Cox, Koch Fertilizers

 * “He was amazing from the beginning till the end for his in-depth knowledge of
   the course materials. He speaks in a tone that could be understood. If you
   call his attention on any topic, he spent time with you and made sure you got
   it. I loved the course.”
   
   Johnny Quayson, Syncrude

 * “Very knowledgeable instructor with a good attitude explains the hazard
   material thoroughly. The course teaches you an analytical approach for
   problem solving that can be applied basically to everything in life,
   recommended to everyone.”
   
   Felix Kirsher, City of Ottawa

 * “This course was very informative and makes you think outside the box. It was
   challenging troubleshooting. The instructor was knowledgeable and showed you
   safe troubleshooting techniques. It was a positive atmosphere, effective
   meter placement, reduced troubleshooting times, visual troubleshooting...
   
   Taylor Angers, Barrick – Williams Operating Corporation

 * "The props and test equipment make it easier to understand and learn.
   Computer apps were an interesting challenge. Even with a lot of years
   experience it is helpful to see troubleshooting from another structured
   perspective."
   
   Dennis Riesterer, Velco

 * The course is invaluable to anyone who troubleshoots for a living. It has
   good range of process to relate to most job sites. I'll be able to start
   using aid, putting this information and these tactics immediately in the
   workplace to hone them into my daily process.
   
   Doug Power, ChampionX

 * I found that the course was good and it made me think about narrowing down
   the problem and planning it out before starting my troubleshooting. I liked
   the fact it was a small class ad it was easier to get help if you needed it.
   
   Blaine Romanovich, Imperial Oil

 * “This course and the instructor were both exceptional and I highly recommend
   this course to anyone in the electrical trade.”
   
   Travis Cluett, Syncrude Canada Ltd.

 * I think the course was useful because it taught me how to plan my
   troubleshooting. It was a lot of hands on tasks which was good. It gave me a
   lot of testing experience and the ability to experiment, going about problems
   in a different way. The instructor, Terry Yonkheym was knowledgeable and kept
   the...
   
   Mike Sliva, Agrium

 * “Very good training, very much like back to the trade school. Best training I
   have been on in a long time. It really helped with logical process for
   troubleshooting. Example, more analysis less testing.”
   
   Drew Cameron, City of Ottawa.

 * "This is the first time I have been trained in a step by step approach to
   troubleshooting. I feel, this will make future troubleshooting and breakdown
   issues in the future a lot safer and problem solving a lot easier. Increased
   production, increased safety means...WIN, WIN!!"
   
   Eugene Comeau, David Bell Mine

 * "Course was beneficial in that it shows if you take a complex problem and
   break it down, document the information you have and come up with a plan, it
   makes troubleshooting the problem easier."
   
   Martin Fleming, Irving Tissue

 * "This course will pay for itself by the time I repair my first piece of
   equipment. Ed Rideout is an excellent instructor with a lot of actual hands
   on experience. Top guy, top course. Material was clear and relevant."
   
   Joe Van Niekerk, Suncor

 * “I found the course and the instructor challenged me in ways that revealed my
   weaknesses and provided the skills and system to overcome them. Well worth
   it!”
   
   Mike Ferguson, Ainsworth Engineered

 * The course was excellent. The instructor was very knowledgeable, hands-on
   training was great, and equipment was nice to work with.
   
   Gord Kavanagh, Newfoundland Hydro

 * “I thoroughly enjoyed this course. It had lots of hands on exercises, which
   is the best way to learn. Ed Rideout was very knowledgeable and obviously had
   a ton of practical experience. Great instructor!”
   
   Dan Rogers, Newfoundland Power

 * “ Excellent content with plenty of hands-on troubleshooting and demo-circuits
   to use/test the techniques.”
   
   James Froese, Instrumentation Tech, Abitibi Consolidated

 * A very thorough course that teaches the steps and thinking required to be a
   good troubleshooter
   
   Steven Barleit, GCT Deltaport

 * “Course overall is very good. A lot of good, on topic information. Very
   beneficial to anyone having to troubleshoot systems. The instructor was
   excellent. Very versed at delivering the information at an in depth but
   widely understood method. His knowledge with the process of troubleshooting
   is very...
   
   Dave McDonald, Canada Training Group

 * "The hands on work was well organized and the computer word was a nice change
   from the norm, both of which made you think. This is a must have course for
   technologists."
   
   Jason Dalton, Substation Electrician, Newfoundland Power

 * “This course gave me a better understanding of how to analyze problems and
   minimize time in troubleshooting.”
   
   P Duncan, City of Ottawa

 * “I would recommend this course to my co-workers. I learnt how to document
   everything and how to approach and solve problems in a different way.”
   
   Kris Samociuk, City of Ottawa

 * This course was really good. The labs got everyone thinking and gave us a
   different method of troubleshooting. The laptop simulater were very good. The
   AC labs were well built and very useful for testing and finding faults. This
   course is very hands on which is great.
   
   Chris Burt, International Paper

 * The course was effective at teaching the importance of proper documentation
   of problems and how to narrow down a problem area.
   
   Mike Gallant, Irving Tissue

 * "The course was well presented and the instructor Ed Rideout gave good
   explanations and answers to the questions asked. He taught us how to look at
   problems in a different way and showed us other troubleshooting methods."
   
   Chris Osmond, Suncor

 * "The course did a great job in teaching me how to approach troubleshooting a
   piece of equipment that I'm not familiar with. It taught techniques and
   provided lots of practical and hands-on practice using those techniques. The
   classroom exercises were all very different from each other and all were
   similar...
   
   Myron Janzen, Agrium

 * "This course gets your mind working so you can look at a problem in a
   different frame of mind."
   
   Kirk Barron, Shell Canada

 * “This was a very good course that I will recommend to other electricians that
   I work with. The instructor was very personable and knowledgeable. This
   course helped me to analyze and understand circuits that I will come across
   without seeing them beforehand.”
   
   Aaron Belanger, Syncrude Canada Ltd.

 * “I would recommend this course to all electrical workers. This course helps
   you go through the process on what and how to troubleshoot electrical
   systems. I believe that this would help people troubleshoot electrical
   problems faster.”
   
   Ryan Sernecky, TransGas

Day 1 Start Time, Introduction 08:00 - 10:00 am Morning Break 10:00 - 10:15 am
Class Time 10:15 - 12:00 pm Lunch Time 12:00 - 01:00 pm Class Time, Followed by
Afternoon Break 01:00 - 03:00 pm Class time, End Time 03:15 - 04:30 pm

Day 2 Start Time, Introduction 08:00 - 10:00 am Morning Break 10:00 - 10:15 am
Class Time 10:15 - 12:00 pm Lunch Time 12:00 - 01:00 pm Class Time, Followed by
Afternoon Break 01:00 - 03:00 pm Class time, End Time 03:15 - 04:30 pm



Day 3 Start Time, Introduction 08:00 - 10:00 am Morning Break 10:00 - 10:15 am
Class Time 10:15 - 12:00 pm Lunch Time 12:00 - 01:00 pm Class Time, Followed by
Afternoon Break 01:00 - 03:00 pm Class time, End Time 03:15 - 04:30 pm

Day 4 Start Time, Introduction 08:00 - 10:00 am Morning Break 10:00 - 10:15 am
Class Time 10:15 - 12:00 pm Lunch Time 12:00 - 01:00 pm Class Time, Followed by
Afternoon Break 01:00 - 03:00 pm Class time, End Time 03:15 - 04:30 pm



Day 5 Start Time, Introduction 08:00 - 10:00 am Morning Break 10:00 - 10:15 am
Class Time 10:15 - 12:00 pm Lunch Time 12:00 - 01:00 pm Class Time, Followed by
Afternoon Break 01:00 - 03:00 pm Class time, End Time 03:15 - 04:30 pm



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   What Every Electrician Should Know About VFDs By Norm Jewitt Over the years,
   I’ve seen the trade evolve. Motors used to be simple—contactors...

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   LESSONS FROM TRAGEDY – PROACTIVE MEASURES SAVE LIVES
   
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   THE DIRE CONSEQUENCES OF NEGLECTING ARC FLASH STUDIES UNDER THE UPDATED CSA
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   The Dire Consequences of Neglecting Arc Flash Studies Under the Updated CSA
   Z462 Standard By Wayne Jeffrey, In the realm of workplace...

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   UNDERSTANDING THE ARC FLASH STUDY PROCESS: A STEP-BY-STEP GUIDE
   
   Understanding the Arc Flash Study Process: A Step-by-Step Guide By Wayne
   Jeffrey, Conducting an Arc Flash Study is a comprehensive...

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   THE ENERGIZED ELECTRICAL WORK PERMIT (EEWP) - CSA Z462:24
   
   The Energized Electrical Work Permit (EEWP) - CSA Z462:24 By Jim Roberts, The
   Energized Electrical Work Permit (EEWP) is an essential...

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   BATTERY AND CAPACITOR SAFETY - CSA Z462:24
   
   Battery and Capacitor Safety - CSA Z462:24 By Jim Roberts, The CSA Z462:2024
   update introduces comprehensive guidelines and safety-related...

 * More
   
   PROTECTOR FOR RUBBER-INSULATED GLOVES - CSA Z462:24
   
   Protector for Rubber-insulated Gloves - CSA Z462:24 By Jim Roberts, The CSA
   Z462:2024 update includes a significant change regarding...

 * More
   
   SAFETY-RELATED WORK PRACTICES - CSA Z462:24
   
   Safety-related Work Practices - CSA Z462:24 By Jim Roberts, The CSA Z462:2024
   update includes several significant changes and additions...

 * More
   
   NEW ANNEXES AND CONTENT UPDATES - CSA Z462:24
   
   New Annexes and Content Updates - CSA Z462:24 By Jim Roberts, The CSA
   Z462:2024 update includes several new annexes and significant...

 * More
   
   ARC FLASH PPE SELECTION - CSA Z462:24
   
   Arc Flash PPE Selection - CSA Z462:24 By Jim Roberts, Arc flash PPE (Personal
   Protective Equipment) categories were traditionally used...

 * More
   
   UPDATES AND CHANGES THAT CAME WITH THE RECENT CSA Z462:24 UPDATE
   
   Updates and changes that came with the recent CSA Z462:24 update By Jim
   Roberts, The CSA Z462:2024 update for Canada introduces significant...

 * More
   
   ELECTRICAL SAFETY - BUT WHAT ABOUT THE MANAGERS? THE SUPERVISORS?
   
   Electrical Safety - But what about the Managers? The Supervisors? By Peter
   Waugh, I have been an electrical safety trainer and designer...

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