URL: https://support.bluestacks.com/hc/en-us/articles/360057781851
Submission: On October 06 via api from US — Scanned from DE

Summary

This website contacted 17 IPs in 4 countries across 10 domains to perform 66 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.bluestacks.com. The Cisco Umbrella rank of the primary domain is 650595.
TLS certificate: Issued by R3 on September 4th 2023. Valid for: 3 months.
This is the only time support.bluestacks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

Apex Domain
Subdomains
Transfer
26 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2397
p13.zdassets.com — Cisco Umbrella Rank: 40525
theme.zdassets.com — Cisco Umbrella Rank: 11246
ekr.zdassets.com — Cisco Umbrella Rank: 2723
658 KB
14 bluestacks.com
support.bluestacks.com — Cisco Umbrella Rank: 650595
cloud.bluestacks.com — Cisco Umbrella Rank: 17373
922 KB
11 kommunicate.io
widget.kommunicate.io — Cisco Umbrella Rank: 135724
cdn.kommunicate.io — Cisco Umbrella Rank: 168930
api.kommunicate.io — Cisco Umbrella Rank: 140959
chat.kommunicate.io — Cisco Umbrella Rank: 168931
326 KB
5 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 373
61 KB
3 fontawesome.com
use.fontawesome.com — Cisco Umbrella Rank: 1214
150 KB
3 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 42
region1.google-analytics.com — Cisco Umbrella Rank: 2250
21 KB
2 zendesk.com
bluestacks.zendesk.com — Cisco Umbrella Rank: 856574
2 KB
1 disqus.com
bluestacks-zendesk-com.disqus.com
25 KB
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 98
350 B
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 56
83 KB
66 10
Domain Requested by
13 support.bluestacks.com 1 redirects support.bluestacks.com
static.zdassets.com
12 theme.zdassets.com support.bluestacks.com
11 static.zdassets.com support.bluestacks.com
static.zdassets.com
5 cdn.jsdelivr.net support.bluestacks.com
4 cdn.kommunicate.io widget.kommunicate.io
4 widget.kommunicate.io theme.zdassets.com
widget.kommunicate.io
3 use.fontawesome.com support.bluestacks.com
use.fontawesome.com
2 chat.kommunicate.io cdn.kommunicate.io
2 bluestacks.zendesk.com 1 redirects static.zdassets.com
2 www.google-analytics.com support.bluestacks.com
www.google-analytics.com
2 p13.zdassets.com support.bluestacks.com
1 api.kommunicate.io widget.kommunicate.io
1 ekr.zdassets.com static.zdassets.com
1 bluestacks-zendesk-com.disqus.com p13.zdassets.com
1 region1.google-analytics.com www.googletagmanager.com
1 stats.g.doubleclick.net www.google-analytics.com
1 cloud.bluestacks.com theme.zdassets.com
1 www.googletagmanager.com support.bluestacks.com
66 18
Subject Issuer Validity Valid
support.bluestacks.com
R3
2023-09-04 -
2023-12-03
3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3
2022-11-10 -
2023-11-09
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-09-18 -
2023-12-11
3 months crt.sh
use.fontawesome.com
GTS CA 1P5
2023-09-01 -
2023-11-30
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-05-02 -
2024-05-01
a year crt.sh
*.bluestacks.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2023-05-10 -
2024-04-17
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-09-18 -
2023-12-11
3 months crt.sh
*.disqus.com
Sectigo RSA Domain Validation Secure Server CA
2023-04-13 -
2024-04-20
a year crt.sh
*.kommunicate.io
Amazon RSA 2048 M01
2022-11-08 -
2023-12-07
a year crt.sh
bluestacks.zendesk.com
Cloudflare Inc ECC CA-3
2023-04-13 -
2024-04-12
a year crt.sh

This page contains 4 frames:

Primary Page: https://support.bluestacks.com/hc/en-us/articles/360057781851
Frame ID: 1DB570060A8FE4026A569BF1C518A32F
Requests: 52 HTTP requests in this frame

Frame: https://support.bluestacks.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js
Frame ID: 8824FE32B44260B4AAFC34B52D21D1CC
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Frame ID: C0AD0A07FDF819DA0AA4E74D98B7C5F7
Requests: 3 HTTP requests in this frame

Frame: https://cdn.kommunicate.io/kommunicate/jquery-3.5.1.min.js
Frame ID: 59FAC65D22221884675B1AAD98026AAF
Requests: 9 HTTP requests in this frame

Screenshot

Page Title

How to clear app cache on BlueStacks 5 – BlueStacks Supportarrow-left2

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • /(?:([\d.])+/)?highlight(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

66
Requests

95 %
HTTPS

63 %
IPv6

10
Domains

18
Subdomains

17
IPs

4
Countries

2249 kB
Transfer

5117 kB
Size

10
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 30
  • https://bluestacks.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 48
  • https://support.bluestacks.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.bluestacks.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js

66 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request 360057781851
support.bluestacks.com/hc/en-us/articles/
47 KB
14 KB
Document
General
Full URL
https://support.bluestacks.com/hc/en-us/articles/360057781851
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7f31472a9db32b5f85430e252acfbc4a912ddd4d3c66b6b56128f92ae5cb5450
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
EXPIRED
cf-ray
811bab8dff8703dc-FRA
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Fri, 06 Oct 2023 05:58:01 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=0RSp4tk6X8C%2FSX8Mic%2FiCib%2FaFRpjZWpwv8Ecf5T48pzEbjiCq%2BDTipdR%2Bxo%2BPV7HlhBshSYGqOb73CrBGhycPL7d2bMRadS1agwzyWaUUBlmqxyQ5yFsz1zF%2FVpw2Y2%2FcUOgntjaH8%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
811bab8e008d03dc-FRA
x-runtime
0.230348
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-7c88d7bd6c-m5v5c
x-zendesk-processed-host-header
support.bluestacks.com
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/
51 KB
9 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Requested by
Host: support.bluestacks.com
URL: https://support.bluestacks.com/hc/en-us/articles/360057781851
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bluestacks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date
Fri, 06 Oct 2023 05:58:01 GMT
x-amz-version-id
8lMZ4CzaLwXgt_hCEFuGbm69sqvJyFbS
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
AE02CJXN39KTASGM
age
173320
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
DMPihwFKMa1eYVvuPG45yq04++olWpAB+AhCGPzV2DEh91u9G4akZYbrmkPLeRhl9gR+HknqrQo=
last-modified
Tue, 26 Sep 2023 10:41:51 GMT
server
cloudflare
etag
W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=bryupfXoevAUNYyF7ixGC9wlQwgJyuoAO7dE8SV7aAmbmVGN02cuSU4tmu0bbSXLTfZ0jaW52EyxsN73gaM7edsBl8p9e%2BKTN%2B8soj6AHs9UfxEw2hSnIqjOizqhtBvf5O8BqII%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
811bab90ef75373d-FRA
style.css
p13.zdassets.com/hc/theming_assets/253423/2796976/
185 KB
30 KB
Stylesheet
General
Full URL
https://p13.zdassets.com/hc/theming_assets/253423/2796976/style.css?digest=18218732228621
Requested by
Host: support.bluestacks.com
URL: https://support.bluestacks.com/hc/en-us/articles/360057781851
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
075831a9a1db710ad981c6556c407838619a05dc68d69e44f0d1144c02775259
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bluestacks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date
Fri, 06 Oct 2023 05:58:01 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
58357
x-zendesk-origin-server
help-center-unicorn-7c459c8997-dgz4n
protocol
HTTP/1.1 always
x-request-id
7f161732a971a7c6-SEA
x-ua-compatible
IE=edge
x-runtime
0.017955
server
cloudflare
etag
W/"075831a9a1db710ad981c6556c407838"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=PdROoIcOOi%2FFOpOSHP0J0QH18ZD6f%2BpRlzb8y8mITo%2BQtKUKDqPrc9eqOnEqbuOLrZwKgAgPL15dDhJDFlHxf9aGOUcTbQb4zVOuxTj%2FSM%2B0r2VR%2BT1SPwzLQPhmOpFWBDo%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p13.zdassets.com
cf-ray
811bab90fdbcbb5b-FRA
analytics.js
www.google-analytics.com/
52 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: support.bluestacks.com
URL: https://support.bluestacks.com/hc/en-us/articles/360057781851
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de36e50194320a7d3ef1ace9bd34a875a8bd458b253c061979dd628e9bf49afd
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bluestacks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 06 Oct 2023 05:49:42 GMT
last-modified
Mon, 12 Jun 2023 18:23:07 GMT
server
Golfe2
age
499
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20994
expires
Fri, 06 Oct 2023 07:49:42 GMT
all.css
use.fontawesome.com/releases/v5.4.2/css/
49 KB
11 KB
Stylesheet
General
Full URL
https://use.fontawesome.com/releases/v5.4.2/css/all.css
Requested by
Host: support.bluestacks.com
URL: https://support.bluestacks.com/hc/en-us/articles/360057781851
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:e0::ac40:670b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d3db3a07cd01a325326de52822be97f34e9977ea6d2d3b90ae318f87c3daf374

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bluestacks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date
Fri, 06 Oct 2023 05:58:01 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id
G10K1H9NCJ4P73SM
age
211637
alt-svc
h3=":443"; ma=86400
x-amz-id-2
KYssTjF2sk4xbwSKFfyz/jFuZb2SMQRnSKn5jetDO0CEhOksaklcQ9squCxYV+NycHUQsgvBnfQ=
last-modified
Wed, 30 Jun 2021 15:43:13 GMT
server
cloudflare
etag
W/"b4d08b13c5d88326fe4bea239e050253"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=gLcRrfMDk%2BoPGC4I8s3v0EBcbSQPp%2BhX4%2B%2BpOfCNFqRfLdy5qU%2BlY9VNk9rsVkrFX%2BMaaYj72x2HshbQynb0wGYGkuics6%2FRh6qSpIik6gr%2B6bE6I3qCc3TEbDhhyrXPhf%2BNyurr9cz%2FUUt6GQpnwfNo"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=31556926
cf-ray
811bab90ee561e56-FRA
github.min.css
cdn.jsdelivr.net/highlight.js/9.10.0/styles/
872 B
1 KB
Stylesheet
General
Full URL
https://cdn.jsdelivr.net/highlight.js/9.10.0/styles/github.min.css
Requested by
Host: support.bluestacks.com
URL: https://support.bluestacks.com/hc/en-us/articles/360057781851
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:5514 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
dd833a037a47e1014297d59b494f285c5e4de96ff6ca5bd6d28da0f99e9398b4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bluestacks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date
Fri, 06 Oct 2023 05:58:01 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
19517008
content-encoding
br
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
x-served-by
cache-fra-eddf8230041-FRA, cache-yyz4577-YYZ
server
cloudflare
etag
W/"368-Uydv8fIk9pHf6BHoLAr39Edqv10"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=EYFJ5B1tFAhbBGtWMzHgYvXNl2iGWoZE%2F%2FLvrtzZp4OifOCDYFPFwhd1QvyCdPLZ%2F5bsPtKpD0XpHo85KZFbyd%2BDSh%2BIXVetO3UyZjBw%2Fzi59mn3Q3lUqMJ9IxR3TnqDq1rChPVgS9u1DvC9LYI%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
timing-allow-origin
*
cf-ray
811bab90ed651c0b-FRA
magnific-popup.css
cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/
8 KB
2 KB
Stylesheet
General
Full URL
https://cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/magnific-popup.css
Requested by
Host: support.bluestacks.com
URL: https://support.bluestacks.com/hc/en-us/articles/360057781851
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:5514 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fc9b46564ac46129178836c023603443d7006edb2cfa7ae14ab8b01b19fc7fd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bluestacks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36

Response headers

date
Fri, 06 Oct 2023 05:58:01 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
19516994
content-encoding
br
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
x-served-by
cache-fra-eddf8230071-FRA, cache-jnb7025-JNB
server
cloudflare
etag
W/"1e7d-kILmU+/fEqjzYADYKvzqylQJ3bA"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=7Odu0bbUOyx789P3h2dixu%2B10S4px6OTa7p4Pe%2BHCH7SLu30NJyXmKCuCG6Tmzq0hYT0csuZ8%2BjDHpzcq5Hp0WNEN9zFiNZ43a%2Bd9mfTJfZYKkSrl7JB4gI3TEXh6Ot9KGLuP27QMsMLqoum%2BKg%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
timing-allow-origin
*
cf-ray
811bab90ed671c0b-FRA
jquery@3.2
cdn.jsdelivr.net/npm/
85 KB
31 KB
Script
General
Full URL
https://cdn.jsdelivr.net/npm/jquery@3.2
Requested by
Host: support.bluestacks.com
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Protocol
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Requested by
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H2
Security
TLS 1.3, , AES_128_GCM
Server
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accept-language
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User-Agent
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server
cloudflare
etag
W/"fd692493810d22ae0ff5aca283a7a202"
vary
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report-to
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expires
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config
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Full URL
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Requested by
Host: static.zdassets.com
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H2
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Request headers

accept-language
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User-Agent
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Response headers

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content-encoding
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Full URL
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Protocol
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Software
AmazonS3 /
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Request headers

accept-language
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User-Agent
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Response headers

x-amz-version-id
null
content-encoding
gzip
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1.1 a56d6b55603697d6c44b19d4f907baaa.cloudfront.net (CloudFront)
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server
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vary
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cache-control
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Full URL
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Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2251:5a00:d:c9ab:ecc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
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Request headers

accept-language
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User-Agent
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Response headers

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content-encoding
gzip
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last-modified
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server
AmazonS3
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vary
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content-type
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cache-control
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General
Full URL
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Request headers

accept-language
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User-Agent
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Response headers

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x-amz-version-id
null
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server
AmazonS3
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Full URL
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Requested by
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URL: https://widget.kommunicate.io/resources/kommunicate.3406dcae.min.js
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Reverse DNS
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Request headers

accept-language
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Referer
User-Agent
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Response headers

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content-encoding
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last-modified
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server
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vary
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x-cache
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content-type
text/css
access-control-allow-origin
*
cache-control
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x-amz-cf-id
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widget.kommunicate.io/resources/ Frame 59FA
68 KB
16 KB
XHR
General
Full URL
https://widget.kommunicate.io/resources/mck-sidebox.3406dcae.html
Requested by
Host: widget.kommunicate.io
URL: https://widget.kommunicate.io/resources/kommunicate.3406dcae.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2251:5a00:d:c9ab:ecc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
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Referer
User-Agent
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Response headers

date
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content-encoding
gzip
via
1.1 6ae82cc0c8a39c993134c2be90b4d120.cloudfront.net (CloudFront)
last-modified
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server
AmazonS3
x-amz-cf-pop
FRA60-P3
age
97
x-amz-server-side-encryption
AES256
etag
W/"86d5326efd7117a46f3b3b8256cf2f56"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/html
access-control-allow-origin
*
cache-control
public, max-age=2592000
x-amz-cf-id
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api.kommunicate.io/users/v2/chat/plugin/ Frame 59FA
1 KB
843 B
XHR
General
Full URL
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Requested by
Host: widget.kommunicate.io
URL: https://widget.kommunicate.io/resources/kommunicate.3406dcae.min.js
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Reverse DNS
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Request headers

accept-language
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Referer
User-Agent
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Response headers

access-control-allow-origin
*
date
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content-encoding
gzip
x-powered-by
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etag
W/"44f-S16OcEDTqM5evPZn/2G2RHAM0bo"
vary
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content-type
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update
chat.kommunicate.io/rest/ws/user/ Frame
0
0
Preflight
General
Full URL
https://chat.kommunicate.io/rest/ws/user/update?elasticUpdate=true
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f18:153a:a604:ca86:59ff:25bd:2792 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
application-key,content-type,userid-enabled
Access-Control-Request-Method
POST
Origin
https://support.bluestacks.com
Sec-Fetch-Mode
cors
User-Agent
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Response headers

access-control-allow-credentials
true
access-control-allow-headers
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access-control-allow-methods
POST, GET, OPTIONS, DELETE, PATCH, PUT
access-control-allow-origin
*
access-control-max-age
3600
cache-control
private
content-length
0
date
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update
chat.kommunicate.io/rest/ws/user/ Frame 59FA
19 B
586 B
XHR
General
Full URL
https://chat.kommunicate.io/rest/ws/user/update?elasticUpdate=true
Requested by
Host: cdn.kommunicate.io
URL: https://cdn.kommunicate.io/applozic/applozic.chat-6.2.4.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f18:153a:a604:ca86:59ff:25bd:2792 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
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Request headers

Referer
UserId-Enabled
true
Application-Key
accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.149 Safari/537.36
Content-Type
application/json

Response headers

pragma
no-cache
date
Fri, 06 Oct 2023 05:58:03 GMT
server
nginx
access-control-max-age
3600
access-control-allow-methods
POST, GET, OPTIONS, DELETE, PATCH, PUT
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
access-control-allow-headers
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content-length
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eventually.mp3
cdn.kommunicate.io/kommunicate/ Frame 59FA
15 KB
15 KB
Media
General
Full URL
https://cdn.kommunicate.io/kommunicate/eventually.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2057:5200:5:1eff:7d40:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
Accept-Encoding
identity;q=1, *;q=0
accept-language
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Response headers

date
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x-amz-version-id
null
via
1.1 a56d6b55603697d6c44b19d4f907baaa.cloudfront.net (CloudFront)
last-modified
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server
AmazonS3
x-amz-cf-pop
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age
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etag
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x-cache
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content-type
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cache-control
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accept-ranges
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cdn.kommunicate.io/kommunicate/ Frame 59FA
14 KB
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Media
General
Full URL
https://cdn.kommunicate.io/kommunicate/chat-popup-notification-tone.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2057:5200:5:1eff:7d40:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Referer
Accept-Encoding
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accept-language
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User-Agent
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date
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x-amz-version-id
null
via
1.1 a56d6b55603697d6c44b19d4f907baaa.cloudfront.net (CloudFront)
last-modified
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server
AmazonS3
x-amz-cf-pop
FRA6-C1
age
1320473
etag
"90a6cf6d2359b330a059d445129b7cd4"
x-cache
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content-type
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cache-control
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accept-ranges
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x-amz-cf-id
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Verdicts & Comments Add Verdict or Comment

139 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 function| ga function| $ function| jQuery object| hljs object| LotusConfig object| LotusUtils object| SearchResultsFilters boolean| SANDBOX object| platform object| GmApi object| locales string| CATEGORY_ID_BS4 string| SECTION_ID_BS4 string| CATEGORY_ID_BS5 string| SECTION_ID_BS5 object| basic_locales string| page_id function| getUrlVars function| checklocalhost function| get_locale function| get_curr_page function| check_local_storage function| fill_support_popular_ul function| fill_article_list function| handle_get_data_and_fill_data function| get_data_and_fill function| extract_id_from_url function| fill_popular_category function| fill_popular_section object| see_all string| appId object| user_info function| livechat function| check_windows function| collect_country function| collect_email function| open_link_in_same_tab function| open_link_in_same_tab_player function| disable_restart_conversation function| tooltip_disable function| report_problem_on_click function| bluestacks_website_on_click number| count function| gtag object| dataLayer undefined| element object| payload undefined| redirect_url function| check_version function| check_page function| initiateChat function| setUrlParams function| chatBot function| open_report_problem_tool function| changeRestartConvToStartNewConv function| autoPopulateEmailInPreChatForm function| observeFrameUpdateEmail function| validateEmail string| BASE_CHAT_ENABLED_URL string| BOT_CHAT_APP_ID boolean| windowsMachine boolean| fromAppPlayer object| userInfo object| url_params string| isChatEnabledAPI boolean| bs5_page object| $ltDictionary function| getQueryVariable undefined| clickid undefined| gclid undefined| msclkid boolean| affiliate_source undefined| affiliate_ids undefined| affiliateId undefined| offerId undefined| transaction_id undefined| aff_sub string| first_landing_page function| setUTMCampaignCookie function| delete_cookie function| set_other_utm_cookies function| reset_other_utm_cookies function| getCookie object| I18N object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| google_tag_manager function| onYouTubeIframeAPIReady object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| HC_SETTINGS object| localesMapping object| categoryEle string| categoryID undefined| currURL undefined| patt undefined| newURL undefined| appIdFromConfig undefined| isBotChatEnabled object| kommunicate object| zEWebpackACJsonp string| MCK_CONTEXTPATH string| MCK_STATICPATH string| MCK_ONINIT object| KM_PLUGIN_SETTINGS string| MCK_PLUGIN_VERSION object| MCK_THIRD_PARTY_INTEGRATION string| PRODUCT_ID object| kmCustomElements string| kmCustomIframe function| removeKommunicateScripts function| removeElementFromHtmlById function| appendIframe function| isV1Script function| createCustomClasses function| createKommunicateIframe function| addKommunicatePluginToIframe function| injectJquery function| addFullviewImageModal object| node object| kommunicateIframe function| disqus_config object| DISQUS boolean| zEACLoaded function| $zopim object| KommunicateGlobal object| Kommunicate object| restartConv

10 Cookies

Domain/Path Name / Value
.support.bluestacks.com/ Name: __cfruid
Value: 97da53649390f23272bf8df4b16555aa98147470-1696571881
support.bluestacks.com/ Name: first_landing_page
Value: https://support.bluestacks.com/hc/en-us/articles/360057781851
.bluestacks.zendesk.com/ Name: __cfruid
Value: 97da53649390f23272bf8df4b16555aa98147470-1696571881
.bluestacks.com/ Name: _gid
Value: GA1.2.1462466584.1696571881
.bluestacks.com/ Name: _gat
Value: 1
.bluestacks.com/ Name: _ga_7663M6E8KJ
Value: GS1.1.1696571881.1.0.1696571881.0.0.0
.bluestacks.com/ Name: _ga
Value: GA1.1.1751411703.1696571881
.support.bluestacks.com/ Name: cf_clearance
Value: pXqBa10Td5gQe2JmCz.CZvmPoO31w1uoLpnWf.lk3r8-1696571881-0-1-b8c7f71e.4e3cba01.efc6a8fe-0.2.1696571881
.bluestacks.com/ Name: support._km_id-1be418fdcaed0ae565468b0ecb9c88f8e
Value: dHZg1ueO8euAD9sN66pL169AlJ7ghgJj
.bluestacks.com/ Name: support._km_user_name-1be418fdcaed0ae565468b0ecb9c88f8e
Value:

2 Console Messages

Source Level URL
Text
other warning URL: https://widget.kommunicate.io/resources/kommunicate.3406dcae.min.js
Message:
The AudioContext was not allowed to start. It must be resumed (or created) after a user gesture on the page. https://goo.gl/7K7WLu
network error URL: https://chat.kommunicate.io/rest/ws/user/update?elasticUpdate=true
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.kommunicate.io
bluestacks-zendesk-com.disqus.com
bluestacks.zendesk.com
cdn.jsdelivr.net
cdn.kommunicate.io
chat.kommunicate.io
cloud.bluestacks.com
ekr.zdassets.com
p13.zdassets.com
region1.google-analytics.com
static.zdassets.com
stats.g.doubleclick.net
support.bluestacks.com
theme.zdassets.com
use.fontawesome.com
widget.kommunicate.io
www.google-analytics.com
www.googletagmanager.com
104.16.51.111
104.16.53.111
104.18.70.113
104.18.72.113
199.232.192.134
2001:4860:4802:32::36
2600:1f18:153a:a602:eb9:40db:30b3:265f
2600:1f18:153a:a604:ca86:59ff:25bd:2792
2600:9000:2057:5200:5:1eff:7d40:93a1
2600:9000:2251:5a00:d:c9ab:ecc0:93a1
2606:4700::6810:5514
2606:4700:e0::ac40:670b
2a00:1450:4001:809::2008
2a00:1450:4001:80b::200e
2a00:1450:400c:c06::9a
34.160.86.181
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