fssupport.downingusa.com Open in urlscan Pro
52.20.16.198 Public Scan

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Add Verdict Report

Submitted URL:
https://fssupport.downingusa.com/
Effective URL:
https://fssupport.downingusa.com/support/home
Submission: On July 04 via automatic, source certstream-suspicious (July 4th 2024, 3:22:59 pm UTC) — Scanned from DE

Summary HTTP 20 Redirects Links 2 Behaviour Indicators

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 52.20.16.198, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is fssupport.downingusa.com.
TLS certificate: Issued by R10 on July 3rd 2024. Valid for: 3 months.

This is the only time fssupport.downingusa.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	52.20.16.198 52.20.16.198	14618 (AMAZON-AES) (AMAZON-AES)
1	2a00:1450:400... 2a00:1450:4001:812::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:829::2003	15169 (GOOGLE) (GOOGLE)
3	52.216.27.38 52.216.27.38	16509 (AMAZON-02) (AMAZON-02)
1	18.66.122.32 18.66.122.32	16509 (AMAZON-02) (AMAZON-02)
1	18.66.112.93 18.66.112.93	16509 (AMAZON-02) (AMAZON-02)
1	18.66.112.17 18.66.112.17	16509 (AMAZON-02) (AMAZON-02)
20	7

11 52.20.16.198 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-20-16-198.compute-1.amazonaws.com

fssupport.downingusa.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:812::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:829::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 52.216.27.38 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.122.32 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-32.fra60.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.112.93 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-93.fra56.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.112.17 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-17.fra56.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	downingusa.com 1 redirects fssupport.downingusa.com	1 MB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 30760 cdn.freshdev.io — Cisco Umbrella Rank: 38549	25 KB
3	amazonaws.com s3.amazonaws.com	17 KB
3	gstatic.com fonts.gstatic.com	44 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 83	1 KB
20	5

	Domain	Requested by
11	fssupport.downingusa.com	1 redirects fssupport.downingusa.com
3	s3.amazonaws.com	fssupport.downingusa.com
3	fonts.gstatic.com	fonts.googleapis.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
1	static.freshdev.io	fssupport.downingusa.com
1	fonts.googleapis.com	fssupport.downingusa.com
20	6

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com

Subject Issuer	Validity	Valid
fssupport.downingusa.com R10	`2024-07-03` - `2024-10-01`	3 months	crt.sh
upload.video.google.com WR2	`2024-06-13` - `2024-09-05`	3 months	crt.sh
*.gstatic.com WR2	`2024-06-13` - `2024-09-05`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2024-05-25` - `2025-05-02`	a year	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-08-14` - `2024-09-11`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://fssupport.downingusa.com/support/home
Frame ID: 355B88A1B2DC5E2921B71D9E758E8F76
Requests: 19 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 219A9A6F6DE29B4502E285D7B500D3C4
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Downing FS Support

Page URL History Show full URLs

https://fssupport.downingusa.com/ HTTP 302
https://fssupport.downingusa.com/support/home Page URL

Detected technologies

Svelte (JavaScript frameworks) Expand

Overall confidence: 100%
Detected patterns

<[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

29 %
IPv6

5
Domains

6
Subdomains

7
IPs

2
Countries

1455 kB
Transfer

2497 kB
Size

3
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Privacy policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://fssupport.downingusa.com/ HTTP 302
https://fssupport.downingusa.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
fssupport.downingusa.com/support/
Redirect Chain

https://fssupport.downingusa.com/
https://fssupport.downingusa.com/support/home

19 KB
7 KB

148ms
148ms

Document
text/html

52.20.16.198
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://fssupport.downingusa.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.20.16.198 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-20-16-198.compute-1.amazonaws.com

Software

fwe /

Resource Hash

393ed13a7b9e97f448e23aade5b97f30d58e009e750a9cea0b35f4f3baac46c7

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Thu, 04 Jul 2024 15:22:54 GMT
etag: W/"630fc355ec7fff4ef169e107602aca5c"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 45
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 040724152354
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 9ac56b56-254d-4d9a-b303-1a3953523094
x-trace-id: 00-103e3fb583b98d1213ce7d1d7c87e503-3e35cee159cea984-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Thu, 04 Jul 2024 15:22:54 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://fssupport.downingusa.com/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 40
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: cdf9d234-1f35-4006-b406-72eed66135ab
x-trace-id: 00-b02995259657023e28bbdfd169d61adb-5c860628d7c91a36-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
fssupport.downingusa.com/assets/cdn/portal/styles/ 1 MB
117 KB 126ms
125ms Stylesheet
text/css 52.20.16.198
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://fssupport.downingusa.com/assets/cdn/portal/styles/theme.css

Requested by

Host: fssupport.downingusa.com
URL: https://fssupport.downingusa.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.20.16.198 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-20-16-198.compute-1.amazonaws.com

Software

fwe /

Resource Hash

297a80944c2745061f046fc80d4c0f266e7638e59e40478d639482791b49b5f6

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshsales.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ .surveyserv.com .freshsurvey.com .freddybot.com; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ .freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshcaller.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ .surveyserv.com .freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ .freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly .surveyserv.com .freshsurvey.com .freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://fssupport.downingusa.com/support/home
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 04 Jul 2024 15:22:55 GMT
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Check archive.org

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https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

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AMAZON-AES

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URL: https://fssupport.downingusa.com/support/home

Protocol

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Server

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date: Thu, 04 Jul 2024 15:22:55 GMT
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GET
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26 KB 308ms
308ms Script
application/javascript 52.20.16.198
AMAZON-AES

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Check archive.org

Show headers Download Go to

Full URL

https://fssupport.downingusa.com/assets/cdn/portal/scripts/head.js

Requested by

Host: fssupport.downingusa.com
URL: https://fssupport.downingusa.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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fwe /

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date: Thu, 04 Jul 2024 15:22:55 GMT
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Software

fwe /

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Response headers

date: Thu, 04 Jul 2024 15:22:55 GMT
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GET
H2 200 bottom.js Show response
fssupport.downingusa.com/assets/cdn/portal/scripts/ 121 KB
125 KB 309ms
309ms Script
application/javascript 52.20.16.198
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://fssupport.downingusa.com/assets/cdn/portal/scripts/bottom.js

Requested by

Host: fssupport.downingusa.com
URL: https://fssupport.downingusa.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.20.16.198 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-20-16-198.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 04 Jul 2024 15:22:55 GMT
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GET
H2 200 en.js Show response
fssupport.downingusa.com/assets/cdn/portal/scripts/locales/ 3 KB
7 KB 139ms
138ms Script
application/javascript 52.20.16.198
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://fssupport.downingusa.com/assets/cdn/portal/scripts/locales/en.js

Requested by

Host: fssupport.downingusa.com
URL: https://fssupport.downingusa.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.20.16.198 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-20-16-198.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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date: Thu, 04 Jul 2024 15:22:55 GMT
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GET
H2 200 marketplace.js Show response
fssupport.downingusa.com/assets/cdn/portal/scripts/ 124 KB
129 KB 128ms
128ms Script
application/javascript 52.20.16.198
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://fssupport.downingusa.com/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: fssupport.downingusa.com
URL: https://fssupport.downingusa.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.20.16.198 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-20-16-198.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Request headers

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Response headers

date: Thu, 04 Jul 2024 15:22:55 GMT
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cache-control: public, must-revalidate

GET
H2 200 integrations.js Show response
fssupport.downingusa.com/assets/cdn/portal/scripts/ 2 KB
6 KB 135ms
135ms Script
application/javascript 52.20.16.198
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://fssupport.downingusa.com/assets/cdn/portal/scripts/integrations.js

Requested by

Host: fssupport.downingusa.com
URL: https://fssupport.downingusa.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.20.16.198 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-20-16-198.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 04 Jul 2024 15:22:55 GMT
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GET
H2 200 6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2
fonts.gstatic.com/s/sourcesanspro/v22/ 15 KB
15 KB 116ms
44ms Font
font/woff2 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://fonts.googleapis.com/
Origin: https://fssupport.downingusa.com
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Tue, 02 Jul 2024 14:47:38 GMT
x-content-type-options: nosniff
age: 174917
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14892
x-xss-protection: 0
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server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
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content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
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GET
H2 200 6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2
fonts.gstatic.com/s/sourcesanspro/v22/ 14 KB
15 KB 96ms
24ms Font
font/woff2 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Response headers

date: Tue, 02 Jul 2024 14:43:04 GMT
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Response headers

Date: Thu, 04 Jul 2024 15:22:57 GMT
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Response headers

Date: Thu, 04 Jul 2024 15:22:56 GMT
x-amz-version-id: lXbsYlpoHlY0tFKiWSo.Ca1WYqt4Zv5N
Last-Modified: Wed, 09 Nov 2022 20:14:10 GMT
Server: AmazonS3
x-amz-request-id: 2H4CD5J2A7JQK5V3
ETag: "dca2d68cd0bdd938f107a9a209fbc3eb"
x-amz-server-side-encryption: AES256
Content-Type: image/jpeg
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 7898
x-amz-id-2: fUHCnM9JBQFbWb0s+jq9DJmB12TtleaGCItZ3YIu4hKyWy7QQam5cYE3dQfa+3SEXS2C8OVWR1o=

GET
H2 200 marketplace-heap.js Show response
cdn.freshdev.io/assets/ 14 KB
6 KB 40ms
7ms Script
application/javascript 18.66.112.93
AMAZON-02

General

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Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by: Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-93.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: cf32a42199720c2f6f926502e84f4c6630dec80292055916bc399830600bc625

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://fssupport.downingusa.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Thu, 04 Jul 2024 07:38:22 GMT
content-encoding: gzip
via: 1.1 d4744f6f4cb683596fb4a26e59b2aba8.cloudfront.net (CloudFront)
last-modified: Wed, 24 Apr 2024 07:31:08 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P5
age: 27874
x-amz-server-side-encryption: AES256
etag: W/"fc998c26d5121c1a48a2217fabb40e8f"
vary: Accept-Encoding, Origin
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=86400,public
x-amz-cf-id: aW0WmUX2Sjp42XjNJYmcpEOXfEVuOWlBFSXYQY-m3RYNCXfyndhrVw==

GET
H2 200 heap_receiver.html
cdn.freshdev.io/assets/ Frame 219A 0
0 38ms
15ms Document
text/html 18.66.112.17
AMAZON-02

General

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Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-17.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Referer: https://fssupport.downingusa.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

age: 35873
cache-control: max-age=86400,public
content-encoding: gzip
content-type: text/html
date: Thu, 04 Jul 2024 05:25:02 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Wed, 24 Apr 2024 07:31:11 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 cf2071a2896a4f71dbfdbc521d554362.cloudfront.net (CloudFront)
x-amz-cf-id: v_WXqGX7XE2Wf6vHpfxx2rOTgOH7zFMaHIl5DZV7Jx_eKPBuYarVQg==
x-amz-cf-pop: FRA56-P5
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H/1.1 200
OK ntwO4_6OTTGyY-05VrFBc9Qf0Nby4Js-XQ.JPG
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150002364236/fav_icon/ 8 KB
0 0ms
0ms Other
image/jpeg 52.216.27.38
AMAZON-02

General

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Show headers Download Go to

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150002364236/fav_icon/ntwO4_6OTTGyY-05VrFBc9Qf0Nby4Js-XQ.JPG
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 52.216.27.38 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 8e764f4868cc12b4a3e16a3c945efdeda0d8118058e79cf6d66ff1be2ee9506c

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://fssupport.downingusa.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

Date: Thu, 04 Jul 2024 15:22:56 GMT
x-amz-version-id: lXbsYlpoHlY0tFKiWSo.Ca1WYqt4Zv5N
Last-Modified: Wed, 09 Nov 2022 20:14:10 GMT
Server: AmazonS3
x-amz-request-id: 2H4CD5J2A7JQK5V3
ETag: "dca2d68cd0bdd938f107a9a209fbc3eb"
x-amz-server-side-encryption: AES256
Content-Type: image/jpeg
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 7898
x-amz-id-2: fUHCnM9JBQFbWb0s+jq9DJmB12TtleaGCItZ3YIu4hKyWy7QQam5cYE3dQfa+3SEXS2C8OVWR1o=

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
fssupport.downingusa.com/	1969-12-31 23:59:59	Name: _x_w Value: 44_1
.freshdev.io/	1970-01-21 07:16:24	Name: _hp2_id.143135558 Value: %7B%22userId%22%3A%222822783452850817%22%2C%22pageviewId%22%3A%228428742990679311%22%2C%22sessionId%22%3A%224315241808678766%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 21:48:28	Name: _hp2_ses_props.143135558 Value: %7B%22r%22%3A%22https%3A%2F%2Ffssupport.downingusa.com%2F%22%2C%22ts%22%3A1720106576175%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
fssupport.downingusa.com
s3.amazonaws.com
static.freshdev.io
18.66.112.17
18.66.112.93
18.66.122.32
2a00:1450:4001:812::200a
2a00:1450:4001:829::2003
52.20.16.198
52.216.27.38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fssupport.downingusa.com Open in urlscan Pro 52.20.16.198 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

20 Requests

100 %HTTPS

29 %IPv6

5 Domains

6 Subdomains

7 IPs

2 Countries

1455 kBTransfer

2497 kBSize

3 Cookies

2 Outgoing links

Page URL History

Redirected requests

20 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

3 Cookies

Security Headers

Indicators

fssupport.downingusa.com Open in urlscan Pro
52.20.16.198 Public Scan

Screenshot
Live screenshot

Full Image

20
Requests

100 %
HTTPS

29 %
IPv6

5
Domains

6
Subdomains

7
IPs

2
Countries

1455 kB
Transfer

2497 kB
Size

3
Cookies

20 HTTP transactions
0 data transactions