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https://livevox.com/resource_library/introducing-livevox-connect-for-collaboration/?utm_campaign=CRM%7CLiveVoxConnec...
Submission: On August 28 via api (August 28th 2023, 2:41:05 pm UTC) from US — Scanned from DE

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INTRODUCING LIVEVOX CONNECT FOR COLLABORATION

Aug 3, 2023


INTRODUCING LIVEVOX CONNECT FOR COLLABORATION


…AND MORE NEW TOOLS TO BOOST TEAM MANAGEMENT AND AGENT EXPERIENCE

On Demand Webinar:



Keeping agents engaged and high-performing, managing teams across multiple
locations, and fostering collaboration and team culture – in short, running a
modern contact center – is a constant and growing challenge.

You need the right tools for the job. That’s why we built LiveVox Connect, a
fully integrated, flexible native communication tool that connects people and
teams within the contact center and breaks down silos.

We’ve also introduced a range of other powerful new capabilities to help you and
your whole team stay aligned, happy, and high-performing in the contact center,
to the benefit of your entire organization.

In the webinar, we explored:
 

 * LiveVox Connect – Make communication and collaboration in your contact center
   easier with functionality combining the intuitive features of social media,
   internal chat, polls, and news feeds.
   
 * Automated alerts – Automatic Alerts help managers quickly see and resolve
   team or technical issues, mitigate risks, and enhance customer experiences.
 * More robust Agent Scheduling tools – Create and automatically assign
   schedules, forecast schedules to match demand, allow agents to swap shifts,
   and more.
   

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PRICING PLANS

PRODUCTS

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 * Platform Overview
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SOLUTIONS BY BUSINESS GOAL

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 * Improve Experiences With Actionable Data
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 * Blog
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