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Submitted URL: https://info.ujet.cx/e/986641/ntelligent-contact-center-2024/mmnk7/2183667342/h/1A4UYrmu-dp5biItIpjRcQa2llZQHyBjYQSBV...
Effective URL: https://ujet.cx/resources/reports/the-aragon-research-globe-for-the-intelligent-contact-center-2024
Submission: On November 29 via api from ES — Scanned from ES
Effective URL: https://ujet.cx/resources/reports/the-aragon-research-globe-for-the-intelligent-contact-center-2024
Submission: On November 29 via api from ES — Scanned from ES
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Text Content
UJET & Google Cloud Launch Intelligent Workforce Management to Power Future of Employee and Customer Experience: Learn More! * Platform * CCaaS Overview CCaaS 3.0 The World’s Most Advanced Contact Center Voice & Digital Channels Deliver Exceptional Customer Support with UJET Digital & Voice Channels Virtual Agent Modernize Your CX With UJET Virtual Agent Agent Assist Turn Your Agents into AI-Powered Super Agents IVR Intelligent Routing Made Easy Mobile CX Create Seamless In-App Brand Experiences with UJET's Mobile CX * UJET Agent Mobile App Exceptional CX - Anywhere, Anytime, as Needed Outbound Dialer Spend Less Time Dialing and More Time Connecting UJET WFM Simple, Flexible Forecasting & Scheduling for the Modern Workforce Advanced Reporting & Analytics Turn Customer Data into Actionable Insights * Why UJET? 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Resiliency & Reliability Security & Privacy Intelligence & Automation Embeddable Experience Purpose-Built for the CRM AI-Modeled Interactions * Solutions * Small & Medium Businesses Business Process Outsourcing On-Premises to Cloud Migration Remote Agents * By Industry On-Demand Services Financial Services Healthcare Retail Travel and Hospitality * Resources * Blog Company News Press Releases Glossary Customer Stories * Partners * CCAI Platform Become a Partner Delivery Partners Strategic Alliance Partners * Channel Partners Technology Partners Avaya Partner Migration UJET & Microsoft Teams Integration * Company * Overview Leadership Events * Awards Careers * Pricing * Get Demo * Home > Resources > reports > The Aragon Research Globe™ for the Intelligent Contact Center, 2024 THE ARAGON RESEARCH GLOBE™ FOR THE INTELLIGENT CONTACT CENTER, 2024 UJET Debuts as a Leader in the Aragon Research Globe™ for the Intelligent Contact Center, 2024 Report With the need for better experiences, enterprises face the reality that Contact Centers are much more than a cost center. They are an experience center, and AI is quickly becoming one of the technologies to enable better experiences by enabling the automation of questions and answers via Generative AI. The Aragon Research Globe™ for the Intelligent Contact Center, 2024 Report evaluates the trends in the market and identifies 15 key providers that are making a difference in intelligent contact centers. Get a copy of the Aragon Research Globe™ for the Intelligent Contact Center, 2024 Report today and see why UJET is a leader! You’ll also get: * Key Findings and Predictions about LLM’s and Virtual Agents * Insights on who will own the Customer Profile (CRM, ICC, or CDP) * Other noteworthy vendors to watch in the space FILL OUT THE FORM TO DOWNLOAD THE RESOURCE TODAY! * Business Email Next *First Name*Last Name*Work Email*Job Title*Company Name*# of Agents*Country*State Want to learn more about UJET? 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