Submitted URL: https://publ.maillist-manage.com/click.zc?od=2d5a885a69b60a97247d95aaaf8d60d3e1185630859ca1fd0&repDgs=15b5879183d409f4&linkDgs=15...
Effective URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Submission: On April 23 via manual from CA

Summary

This website contacted 19 IPs in 2 countries across 16 domains to perform 50 HTTP transactions. The main IP is 8.39.54.73, located in United States and belongs to ZOHO-AS - ZOHO, US. The main domain is blog.devtac.asia.
TLS certificate: Issued by Let's Encrypt Authority X3 on March 4th 2019. Valid for: 3 months.
This is the only time blog.devtac.asia was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 8.39.54.68 2639 (ZOHO-AS)
18 8.39.54.73 2639 (ZOHO-AS)
1 8.39.54.173 2639 (ZOHO-AS)
4 2a00:1450:400... 15169 (GOOGLE)
4 209.197.3.15 20446 (HIGHWINDS3)
2 8.39.54.111 2639 (ZOHO-AS)
1 2a00:1450:400... 15169 (GOOGLE)
2 3 2a00:1450:400... 15169 (GOOGLE)
2 2600:9000:200... 16509 (AMAZON-02)
2 2 2a00:1450:400... 15169 (GOOGLE)
2 2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a03:2880:f01... 32934 (FACEBOOK)
1 2a05:f500:10:... 14413 (LINKEDIN)
2 2600:9000:200... 16509 (AMAZON-02)
1 2600:9000:200... 16509 (AMAZON-02)
4 8.40.222.123 2639 (ZOHO-AS)
1 8.39.54.123 2639 (ZOHO-AS)
50 19
Domain Requested by
18 blog.devtac.asia blog.devtac.asia
4 js.zohostatic.com dtzpfzv31buvf.cloudfront.net
js.zohostatic.com
4 netdna.bootstrapcdn.com blog.devtac.asia
4 pagead2.googlesyndication.com blog.devtac.asia
pagead2.googlesyndication.com
3 www.google-analytics.com 2 redirects blog.devtac.asia
2 dyjgaef5vuq51.cloudfront.net salesiq.zoho.com
dtzpfzv31buvf.cloudfront.net
2 googleads.g.doubleclick.net pagead2.googlesyndication.com
2 www.google.de blog.devtac.asia
2 www.google.com 2 redirects
2 stats.g.doubleclick.net 2 redirects
2 webfonts.zohowebstatic.com blog.devtac.asia
2 salesiq.zoho.com blog.devtac.asia
salesiq.zoho.com
1 css.zohostatic.com js.zohostatic.com
1 dtzpfzv31buvf.cloudfront.net salesiq.zoho.com
1 www.linkedin.com blog.devtac.asia
1 graph.facebook.com blog.devtac.asia
1 www.googletagservices.com pagead2.googlesyndication.com
1 adservice.google.com pagead2.googlesyndication.com
1 adservice.google.de pagead2.googlesyndication.com
1 www.googletagmanager.com blog.devtac.asia
1 sites.zoho.com blog.devtac.asia
1 publ.maillist-manage.com 1 redirects
50 22

This site contains links to these domains. Also see Links.

Domain
www.devtac.asia
www.linkedin.com
twitter.com
www.facebook.com
Subject Issuer Validity Valid
blog.devtac.asia
Let's Encrypt Authority X3
2019-03-04 -
2019-06-02
3 months crt.sh
*.zoho.com
COMODO RSA Domain Validation Secure Server CA
2018-02-08 -
2019-05-28
a year crt.sh
*.g.doubleclick.net
Google Internet Authority G3
2019-03-26 -
2019-06-18
3 months crt.sh
*.bootstrapcdn.com
COMODO RSA Domain Validation Secure Server CA
2018-10-03 -
2019-10-12
a year crt.sh
*.google-analytics.com
Google Internet Authority G3
2019-03-26 -
2019-06-18
3 months crt.sh
*.zohowebstatic.com
COMODO RSA Domain Validation Secure Server CA
2018-12-14 -
2020-12-13
2 years crt.sh
www.google.de
Google Internet Authority G3
2019-03-26 -
2019-06-18
3 months crt.sh
*.google.com
Google Internet Authority G3
2019-03-26 -
2019-06-18
3 months crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2019-03-08 -
2019-06-06
3 months crt.sh
www.linkedin.com
DigiCert SHA2 Secure Server CA
2018-05-30 -
2020-09-01
2 years crt.sh
*.cloudfront.net
DigiCert Global CA G2
2018-10-08 -
2019-10-09
a year crt.sh
*.zohostatic.com
Sectigo RSA Domain Validation Secure Server CA
2019-03-12 -
2021-03-11
2 years crt.sh

This page contains 5 frames:

Primary Page: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Frame ID: 8B6193B9046719713FD81E660FA000C5
Requests: 41 HTTP requests in this frame

Frame: https://pagead2.googlesyndication.com/pagead/js/r20190417/r20190131/show_ads_impl.js
Frame ID: 4AFEF15589FE143B373F57E4D9A935F7
Requests: 1 HTTP requests in this frame

Frame: https://googleads.g.doubleclick.net/pagead/html/r20190417/r20190131/zrt_lookup.html
Frame ID: 385267A576FE564DEFF89B30E0432E37
Requests: 1 HTTP requests in this frame

Frame: https://googleads.g.doubleclick.net/pagead/ads?client=ca-pub-3036829050134672&output=html&adk=1812271804&adf=3025194257&lmt=1555980266&plat=1%3A32776%2C2%3A32776%2C8%3A32776%2C9%3A32776%2C16%3A8388608%2C30%3A1081344&guci=1.2.0.0.2.2.0.0&format=0x0&url=https%3A%2F%2Fblog.devtac.asia%2Fblogs%2Fpost%2Fthe-skills-you-should-look-for-before-hiring-customer-service-agents&ea=0&flash=0&pra=5&wgl=1&adsid=NT&dt=1556033346872&bpp=21&bdt=1032&fdt=102&idt=100&shv=r20190417&cbv=r20190131&saldr=aa&abxe=1&nras=1&correlator=8551411183036&frm=20&pv=2&ga_vid=1146231950.1556033347&ga_sid=1556033347&ga_hid=1441949682&ga_fc=0&iag=0&icsg=8454122&dssz=23&mdo=0&mso=0&u_tz=0&u_his=2&u_java=0&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_nplug=0&u_nmime=0&adx=0&ady=0&biw=1585&bih=1200&scr_x=0&scr_y=0&eid=21060853%2C21063245%2C42631003&oid=3&rx=0&eae=2&fc=1936&brdim=0%2C0%2C0%2C0%2C1600%2C0%2C1600%2C1200%2C1600%2C1200&vis=1&rsz=%7C%7Cs%7C&abl=NS&ppjl=u&fu=16&bc=15&osw_key=777129837&ifi=0&uci=0.pbxuz72fcxm0&fsb=1&dtd=119
Frame ID: ED2F567927849F0355574184DDA33EE1
Requests: 1 HTTP requests in this frame

Frame: https://dyjgaef5vuq51.cloudfront.net/Apr_19_2019_1_https/styles/embedtheme1.css
Frame ID: 75F0C9320E109847C2B623F988334966
Requests: 6 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://publ.maillist-manage.com/click.zc?od=2d5a885a69b60a97247d95aaaf8d60d3e1185630859ca1fd0&repDgs=15b5879... HTTP 302
    https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • env /^requirejs$/i

Overall confidence: 100%
Detected patterns
  • script /googlesyndication\.com\//i
  • env /^google_ad_/i
  • env /^__google_ad_/i
  • env /^Goog_AdSense_/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|(analytics))\.js/i
  • env /^gaGlobal$/i

Overall confidence: 100%
Detected patterns
  • env /^google_tag_manager$/i

Page Statistics

50
Requests

100 %
HTTPS

68 %
IPv6

16
Domains

22
Subdomains

19
IPs

2
Countries

1000 kB
Transfer

3359 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://publ.maillist-manage.com/click.zc?od=2d5a885a69b60a97247d95aaaf8d60d3e1185630859ca1fd0&repDgs=15b5879183d409f4&linkDgs=15b5879183d4e6b1 HTTP 302
    https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 23
  • https://www.google-analytics.com/r/collect?v=1&_v=j73&a=1441949682&t=pageview&_s=1&dl=https%3A%2F%2Fblog.devtac.asia%2Fblogs%2Fpost%2Fthe-skills-you-should-look-for-before-hiring-customer-service-agents&ul=en-us&de=UTF-8&dt=The%20Skills%20You%20Should%20Look%20for%20Before%20Hiring%20Customer%20Service%20Agents%20-%20blog.devtac.asia&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=IEBAAEAB~&jid=549796139&gjid=1836548144&cid=1146231950.1556033347&tid=UA-85131166-1&_gid=1758103159.1556033347&_r=1&z=743762387 HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-85131166-1&cid=1146231950.1556033347&jid=549796139&_gid=1758103159.1556033347&gjid=1836548144&_v=j73&z=743762387 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=549796139&_v=j73&z=743762387 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=549796139&_v=j73&z=743762387&slf_rd=1&random=3405984095
Request Chain 30
  • https://www.google-analytics.com/r/collect?v=1&_v=j73&a=1441949682&t=pageview&_s=1&dl=https%3A%2F%2Fblog.devtac.asia%2Fblogs%2Fpost%2Fthe-skills-you-should-look-for-before-hiring-customer-service-agents&ul=en-us&de=UTF-8&dt=The%20Skills%20You%20Should%20Look%20for%20Before%20Hiring%20Customer%20Service%20Agents%20-%20blog.devtac.asia&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=aEDAAEAB~&jid=39870600&gjid=1065796524&cid=1146231950.1556033347&tid=UA-85131166-1&_gid=1758103159.1556033347&_r=1&gtm=2wg430M8PG6DQ&z=52040485 HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-85131166-1&cid=1146231950.1556033347&jid=39870600&_gid=1758103159.1556033347&gjid=1065796524&_v=j73&z=52040485 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=39870600&_v=j73&z=52040485 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=39870600&_v=j73&z=52040485&slf_rd=1&random=2280317002

50 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set the-skills-you-should-look-for-before-hiring-customer-service-agents
blog.devtac.asia/blogs/post/
Redirect Chain
  • https://publ.maillist-manage.com/click.zc?od=2d5a885a69b60a97247d95aaaf8d60d3e1185630859ca1fd0&repDgs=15b5879183d409f4&linkDgs=15b5879183d4e6b1
  • https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
26 KB
7 KB
Document
General
Full URL
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
80cf1d42dc99ba1fe719596c7b7ffee1331e4f5f87da301d6c22e768d3fea3bf
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Host
blog.devtac.asia
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Server
ZGS
Date
Tue, 23 Apr 2019 15:29:05 GMT
Content-Type
text/html;charset=UTF-8
Content-Length
6613
Connection
keep-alive
Set-Cookie
2f427b123d=cdeb88315f53406807f7d2f632eae328; Path=/ csrfc=36baf3a3-0403-4e48-8590-75a398ee4652;path=/;Secure;priority=high clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:05 PDT;
X-XSS-Protection
1
Pragma
no-cache
Cache-Control
must-revalidate
Expires
Thu, 01 Jan 1970 00:00:00 GMT
P3P
CP="CAO PSA OUR"
X-Frame-Options
SAMEORIGIN
Last-Modified
Tue, 23 Apr 2019 00:44:26 GMT
page_blocked_due_to_payment
false
Content-Encoding
gzip

Redirect headers

Server
ZGS
Date
Tue, 23 Apr 2019 15:29:04 GMT
Content-Type
text/html;charset=UTF-8
Content-Length
0
Connection
keep-alive
Set-Cookie
2aef5325a7=bc8a164127ae0588ecb5d0b57b5fb0ca; Path=/ ZCAMPAIGN_CSRF_TOKEN=968aa0a2-11ba-4e67-9c66-1e69ab09fe65;path=/;Secure;priority=high JSESSIONID=AC372992FAB80C5F4028756A070D878B; Path=/; Secure; HttpOnly
X-Content-Type-Options
nosniff
X-XSS-Protection
1
Pragma
no-cache
Cache-Control
no-cache
Expires
Thu, 01 Jan 1970 00:00:00 GMT
X-Frame-Options
SAMEORIGIN
Access-Control-Allow-Origin
*
Access-Control-Allow-Headers
Cache-Control, Pragma, Origin, Authorization, Content-Type, X-Requested-With
Access-Control-Allow-Methods
GET,POST,OPTIONS
Location
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Strict-Transport-Security
max-age=15768000
Cookie set zsite-core.css
blog.devtac.asia/css/
675 KB
52 KB
Stylesheet
General
Full URL
https://blog.devtac.asia/css/zsite-core.css
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
428af1008003955049077a910feb3d2f083c215f35f1c37abc80ddbed9c4c917
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
2f427b123d=cdeb88315f53406807f7d2f632eae328; csrfc=36baf3a3-0403-4e48-8590-75a398ee4652; clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:05 GMT
Content-Encoding
gzip
Last-Modified
Mon, 22 Apr 2019 03:44:08 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:05 PDT;
Content-Type
text/css;charset=UTF-8
Content-Length
52312
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set style.css
blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/stylesheets/
235 KB
20 KB
Stylesheet
General
Full URL
https://blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/stylesheets/style.css
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
4d6ffb1af583282819c3ebb67af12b76659da7304c0acb9270c5c85663c47bf1
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
2f427b123d=cdeb88315f53406807f7d2f632eae328; csrfc=36baf3a3-0403-4e48-8590-75a398ee4652; clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:06 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 00:36:04 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:06 PDT;
Content-Type
text/css;charset=UTF-8
Content-Length
19783
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set blog-style.css
blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/stylesheets/
14 KB
2 KB
Stylesheet
General
Full URL
https://blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/stylesheets/blog-style.css
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
9c1023ac3504294e2ff1da206a63249a65720175b0253aaf98a3be4f3c4547b8
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
2f427b123d=cdeb88315f53406807f7d2f632eae328; csrfc=36baf3a3-0403-4e48-8590-75a398ee4652; clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:06 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 00:36:04 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:06 PDT;
Content-Type
text/css;charset=UTF-8
Content-Length
1769
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
webfonts
sites.zoho.com/
22 KB
3 KB
Stylesheet
General
Full URL
https://sites.zoho.com/webfonts?family=Lato:400,700/Nunito/Muli:100,300,400/Roboto:100,300,400/Noto%20Sans/Lora/Source%20Sans%20Pro:100,300,400
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.173 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
8001981033a59b26b7a86e634be99cb9fbbf614af8d3f3a56b0194cb33a0eabb
Security Headers
Name Value
Strict-Transport-Security max-age=15768000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 23 Apr 2019 15:29:06 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
ZGS
X-Frame-Options
SAMEORIGIN
Strict-Transport-Security
max-age=15768000
Content-Type
text/css;charset=UTF-8
Transfer-Encoding
chunked
Connection
keep-alive
Vary
Accept-Encoding
X-XSS-Protection
1
Cookie set zs-customcss.css
blog.devtac.asia/
5 KB
2 KB
Stylesheet
General
Full URL
https://blog.devtac.asia/zs-customcss.css
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
3fc7cadebc19d44ccc32ec47af33f56ff8a662156882529ef20e7b55f1b39a32
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
2f427b123d=cdeb88315f53406807f7d2f632eae328; csrfc=36baf3a3-0403-4e48-8590-75a398ee4652; clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:06 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 00:36:08 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:06 PDT;
Content-Type
text/css;charset=UTF-8
Content-Length
1518
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set zs-lang_en_US.js
blog.devtac.asia/
25 KB
7 KB
Script
General
Full URL
https://blog.devtac.asia/zs-lang_en_US.js
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
a388c9c02eebfb8ca22e20ec97a189dcbd6742d9ef21d20484c04e996dc6dda3
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
2f427b123d=cdeb88315f53406807f7d2f632eae328; csrfc=36baf3a3-0403-4e48-8590-75a398ee4652; clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:06 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Transfer-Encoding
chunked
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:06 PDT;
Content-Type
application/javascript;charset=UTF-8
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set zsite-core.js
blog.devtac.asia/js/
160 KB
47 KB
Script
General
Full URL
https://blog.devtac.asia/js/zsite-core.js
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
ca09dac51bedf101f69335c18f178783caac743f2870a0ca347698979eb81255
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
2f427b123d=cdeb88315f53406807f7d2f632eae328; csrfc=36baf3a3-0403-4e48-8590-75a398ee4652; clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:06 GMT
Content-Encoding
gzip
Last-Modified
Mon, 22 Apr 2019 03:44:08 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:06 PDT;
Content-Type
text/javascript;charset=UTF-8
Content-Length
47657
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set header.js
blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/js/
36 KB
6 KB
Script
General
Full URL
https://blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/js/header.js
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
a33b0d78e56b51c2e021cb6a65b9fdd5dec6e1f47c1bf8b90b4333b46d6fd335
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:06 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 00:36:04 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
P3P
CP="CAO PSA OUR"
Set-Cookie
2f427b123d=d9453467915f27bcce5e0e4ac3c74400; Path=/ csrfc=13f856b0-b7a6-45e9-9e82-0c603a79ea80;path=/;Secure;priority=high clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:06 PDT;
Cache-Control
must-revalidate
Connection
keep-alive
Content-Type
text/javascript;charset=UTF-8
Content-Length
4952
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set store.js
blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/js/
10 KB
3 KB
Script
General
Full URL
https://blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/js/store.js
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
9bf7c1acf6caaaec217d3c27bff19df53d93ce7f402c3a3f6b42afeee4cfb824
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:06 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 00:36:04 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
P3P
CP="CAO PSA OUR"
Set-Cookie
2f427b123d=9c2a3be7bdaf3c6f160d100b4b363d58; Path=/ csrfc=00b442b1-8ef2-4ccd-af1b-3e9bac664e66;path=/;Secure;priority=high clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:06 PDT;
Cache-Control
must-revalidate
Connection
keep-alive
Content-Type
text/javascript;charset=UTF-8
Content-Length
2172
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set eventhandler.js
blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/js/
28 KB
5 KB
Script
General
Full URL
https://blog.devtac.asia/template/3702f0165df14f67a9544b6f3200c351/js/eventhandler.js
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
d250a3555ae25024fb158df627e8e784dd35b4a96fc3c2484a3fe9147b5287ea
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:06 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 00:36:04 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
P3P
CP="CAO PSA OUR"
Set-Cookie
2f427b123d=24f89d9cfd661d0f9e663c293af6d7a2; Path=/ csrfc=66a8fb9b-a17f-4d62-b543-e4df7c9e2df3;path=/;Secure;priority=high clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:06 PDT;
Cache-Control
must-revalidate
Connection
keep-alive
Content-Type
text/javascript;charset=UTF-8
Content-Length
4697
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
adsbygoogle.js
pagead2.googlesyndication.com/pagead/js/
86 KB
32 KB
Script
General
Full URL
https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:81c::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
e5c3cc4737389ccda70f782d1d63683a2f0bda244edd13d6a5ab3684ce44e5ac
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
200
content-disposition
attachment; filename="f.txt"
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,44,43,39",quic=":443"; ma=2592000; v="46,44,43,39"
content-length
32763
x-xss-protection
0
server
cafe
etag
6830608836913287788
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=3600
timing-allow-origin
*
expires
Tue, 23 Apr 2019 15:29:06 GMT
Cookie set cropped-logo3.png
blog.devtac.asia/
12 KB
13 KB
Image
General
Full URL
https://blog.devtac.asia/cropped-logo3.png
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
606ce2f9242291182de32c8a8cfc7fbb64a3606c4ebc195b682d122e07812609
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:06 GMT
Last-Modified
Tue, 23 Apr 2019 00:36:08 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
P3P
CP="CAO PSA OUR"
Set-Cookie
2f427b123d=2a07d26f1338a361f7395715ffee1d9f; Path=/ csrfc=22b939fc-3edc-4560-9a27-1e2cbc932d34;path=/;Secure;priority=high clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:06 PDT;
Cache-Control
must-revalidate
Connection
keep-alive
Content-Type
image/png;charset=UTF-8
Content-Length
12107
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set 581x288-The-Skills-You-Should-Look-for-Before-Hiring.png
blog.devtac.asia/
195 KB
196 KB
Image
General
Full URL
https://blog.devtac.asia/581x288-The-Skills-You-Should-Look-for-Before-Hiring.png
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
949a5d4b74a9e109fc621b791b32c59cb47d10142b9ea733c076c1a1829711d7
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:07 GMT
Last-Modified
Tue, 23 Apr 2019 00:36:15 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
P3P
CP="CAO PSA OUR"
Set-Cookie
2f427b123d=2a07d26f1338a361f7395715ffee1d9f; Path=/ csrfc=cd74bcb1-49b6-4677-9455-505700139897;path=/;Secure;priority=high clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:07 PDT;
Cache-Control
must-revalidate
Connection
keep-alive
Content-Type
image/png;charset=UTF-8
Content-Length
200119
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set cropped-logo-dark.png
blog.devtac.asia/
10 KB
11 KB
Image
General
Full URL
https://blog.devtac.asia/cropped-logo-dark.png
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
5d60e8b826a92fe66b454f2b7b783e604733da01650116604b6d549da8b3987a
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; 2f427b123d=9c2a3be7bdaf3c6f160d100b4b363d58; csrfc=00b442b1-8ef2-4ccd-af1b-3e9bac664e66
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:07 GMT
Last-Modified
Tue, 23 Apr 2019 00:36:09 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:07 PDT;
Content-Type
image/png;charset=UTF-8
Content-Length
10366
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
font-awesome.css
netdna.bootstrapcdn.com/font-awesome/4.0.3/css/
21 KB
4 KB
Stylesheet
General
Full URL
https://netdna.bootstrapcdn.com/font-awesome/4.0.3/css/font-awesome.css
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
209.197.3.15 Phoenix, United States, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
Reverse DNS
vip0x00f.map2.ssl.hwcdn.net
Software
/
Resource Hash
3083e8d3b21ddc3f0e6d65ec3580aa6edfaadca5d9737d9caa27e6a233e1ccf3

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:05 GMT
content-encoding
gzip
last-modified
Wed, 12 Dec 2018 18:35:19 GMT
access-control-allow-origin
*
etag
"1544639719"
vary
Accept-Encoding
x-cache
HIT
content-type
text/css; charset=utf-8
status
200
cache-control
public, max-age=31536000
x-hello-human
Say hello back! @getBootstrapCDN on Twitter
accept-ranges
bytes
timing-allow-origin
*
content-length
4292
font-awesome.css
netdna.bootstrapcdn.com/font-awesome/3.2.1/css/
27 KB
5 KB
Stylesheet
General
Full URL
https://netdna.bootstrapcdn.com/font-awesome/3.2.1/css/font-awesome.css
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
209.197.3.15 Phoenix, United States, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
Reverse DNS
vip0x00f.map2.ssl.hwcdn.net
Software
/
Resource Hash
22a22e76f4de930e54dd33af00c71b68828847409e5e79787df5224dd9776c6f

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:05 GMT
content-encoding
gzip
last-modified
Wed, 12 Dec 2018 18:35:19 GMT
access-control-allow-origin
*
etag
"1544639719"
vary
Accept-Encoding
x-cache
HIT
content-type
text/css; charset=utf-8
status
200
cache-control
public, max-age=31536000
x-hello-human
Say hello back! @getBootstrapCDN on Twitter
accept-ranges
bytes
timing-allow-origin
*
content-length
5376
widget
salesiq.zoho.com/
86 KB
26 KB
Script
General
Full URL
https://salesiq.zoho.com/widget
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.111 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
7440104f607df8aacb23db18e167c3781ca2a1f61bffe07e8a42756279907e04
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
Date
Tue, 23 Apr 2019 15:29:07 GMT
Content-Encoding
gzip
Server
ZGS
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15768000
Content-Type
text/javascript;charset=UTF-8
Access-Control-Allow-Origin
*
Cache-Control
must-revalidate
Transfer-Encoding
chunked
Connection
keep-alive
Expires
Tue, 23 Apr 2019 15:34:07 GMT
gtm.js
www.googletagmanager.com/
55 KB
20 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-M8PG6DQ
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a00:1450:4001:815::2008 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Google Tag Manager (scaffolding) /
Resource Hash
7a4143b48d01b212918e4766341da9414fbf5459679742b18c68856f9bba14d2
Security Headers
Name Value
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
br
last-modified
Mon, 22 Apr 2019 23:01:36 GMT
server
Google Tag Manager (scaffolding)
access-control-allow-origin
http://www.googletagmanager.com
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
status
200
alt-svc
quic=":443"; ma=2592000; v="46,44,43,39"
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
content-length
20268
x-xss-protection
0
expires
Tue, 23 Apr 2019 15:29:06 GMT
analytics.js
www.google-analytics.com/
43 KB
17 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a00:1450:4001:81c::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
3e552578c7d450b023f2cd9d28f830be4335c3acc6c4ab6dadda0769f09e5f22
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 16 Jan 2019 20:01:45 GMT
server
Golfe2
age
6999
date
Tue, 23 Apr 2019 13:32:27 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,44,43,39"
content-length
17543
expires
Tue, 23 Apr 2019 15:32:27 GMT
font-awesome.css
netdna.bootstrapcdn.com/font-awesome/4.0.3/css/
0
4 KB
Other
General
Full URL
https://netdna.bootstrapcdn.com/font-awesome/4.0.3/css/font-awesome.css
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
209.197.3.15 Phoenix, United States, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
Reverse DNS
vip0x00f.map2.ssl.hwcdn.net
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Purpose
prefetch
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
gzip
last-modified
Wed, 12 Dec 2018 18:35:19 GMT
access-control-allow-origin
*
etag
"1544639719"
vary
Accept-Encoding
x-cache
HIT
content-type
text/css; charset=utf-8
status
200
cache-control
public, max-age=31536000
x-hello-human
Say hello back! @getBootstrapCDN on Twitter
accept-ranges
bytes
timing-allow-origin
*
content-length
4292
font_latin.woff2
webfonts.zohowebstatic.com/robotoregular/
16 KB
16 KB
Font
General
Full URL
https://webfonts.zohowebstatic.com/robotoregular/font_latin.woff2
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:9000:200c:4600:17:1b8f:e140:93a1 , United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
Software
ZGS /
Resource Hash
fd23025d41fbd1fdde7fca8d2101f8d83af23b32e722d8f7a5e8639c343bafed

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://sites.zoho.com/webfonts?family=Lato:400,700/Nunito/Muli:100,300,400/Roboto:100,300,400/Noto%20Sans/Lora/Source%20Sans%20Pro:100,300,400
Origin
https://blog.devtac.asia

Response headers

date
Thu, 07 Mar 2019 16:59:30 GMT
via
1.1 8391f131e4acb30724947dab1f8592a5.cloudfront.net (CloudFront)
last-modified
Thu, 25 Oct 2018 10:49:12 GMT
server
ZGS
age
4054955
etag
"5bd19fa8-4024"
x-cache
Hit from cloudfront
content-type
application/octet-stream
status
200
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-origin
*
content-length
16420
x-amz-cf-id
sqcIZ3O-H8Dx1Aya8Srxq2bdxsF4c8QRArA3m0Sp69nbHmokv7_V0g==
expires
Fri, 06 Mar 2020 16:59:30 GMT
font_latin.woff2
webfonts.zohowebstatic.com/robotolight/
16 KB
17 KB
Font
General
Full URL
https://webfonts.zohowebstatic.com/robotolight/font_latin.woff2
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:9000:200c:4600:17:1b8f:e140:93a1 , United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
Software
ZGS /
Resource Hash
c85716aebba9ac62962a1539d7b5086edd6755f0cbb6a64a05fe7151d4acd87e

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://sites.zoho.com/webfonts?family=Lato:400,700/Nunito/Muli:100,300,400/Roboto:100,300,400/Noto%20Sans/Lora/Source%20Sans%20Pro:100,300,400
Origin
https://blog.devtac.asia

Response headers

date
Tue, 12 Feb 2019 14:23:07 GMT
via
1.1 8391f131e4acb30724947dab1f8592a5.cloudfront.net (CloudFront)
last-modified
Thu, 25 Oct 2018 10:49:13 GMT
server
ZGS
age
6051958
etag
"5bd19fa9-40a4"
x-cache
Hit from cloudfront
content-type
application/octet-stream
status
200
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-origin
*
content-length
16548
x-amz-cf-id
K6VSqapDZjd3yzmsyzYRPNm38Blcx6iL0SnCw80sBsgjRqbcuQOerA==
expires
Wed, 12 Feb 2020 14:23:07 GMT
fontawesome-webfont.woff
netdna.bootstrapcdn.com/font-awesome/3.2.1/font/
43 KB
43 KB
Font
General
Full URL
https://netdna.bootstrapcdn.com/font-awesome/3.2.1/font/fontawesome-webfont.woff?v=3.2.1
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
209.197.3.15 Phoenix, United States, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
Reverse DNS
vip0x00f.map2.ssl.hwcdn.net
Software
/
Resource Hash
18e6b5ff511b90edf098e62ac45ed9d6673a3eee10165d0de4164d4d02a3a77f

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://netdna.bootstrapcdn.com/font-awesome/3.2.1/css/font-awesome.css
Origin
https://blog.devtac.asia

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
gzip
last-modified
Wed, 12 Dec 2018 18:35:43 GMT
access-control-allow-origin
*
etag
"1544639743"
vary
Accept-Encoding
x-cache
HIT
content-type
font/woff
status
200
cache-control
public, max-age=31536000
x-hello-human
Say hello back! @getBootstrapCDN on Twitter
accept-ranges
bytes
timing-allow-origin
*
content-length
43577
ga-audiences
www.google.de/ads/
Redirect Chain
  • https://www.google-analytics.com/r/collect?v=1&_v=j73&a=1441949682&t=pageview&_s=1&dl=https%3A%2F%2Fblog.devtac.asia%2Fblogs%2Fpost%2Fthe-skills-you-should-look-for-before-hiring-customer-service-a...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-85131166-1&cid=1146231950.1556033347&jid=549796139&_gid=1758103159.1556033347&gjid=1836548144&_v=j73&z=743762387
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=549796139&_v=j73&z=743762387
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=549796139&_v=j73&z=743762387&slf_rd=1&random=3405984095
42 B
109 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=549796139&_v=j73&z=743762387&slf_rd=1&random=3405984095
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a00:1450:4001:81f::2003 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 23 Apr 2019 15:29:07 GMT
x-content-type-options
nosniff
content-type
image/gif
server
cafe
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
200
cache-control
no-cache, no-store, must-revalidate
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,44,43,39"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Tue, 23 Apr 2019 15:29:06 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
location
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=549796139&_v=j73&z=743762387&slf_rd=1&random=3405984095
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
302
cache-control
no-cache, no-store, must-revalidate
content-type
text/html; charset=UTF-8
alt-svc
quic=":443"; ma=2592000; v="46,44,43,39"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
integrator.js
adservice.google.de/adsid/
109 B
174 B
Script
General
Full URL
https://adservice.google.de/adsid/integrator.js?domain=blog.devtac.asia
Requested by
Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:806::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
0482a98d09daebc18a0d2e1ed8f748da5b0179e61223ed541101df1f4699f073
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-type
application/javascript; charset=UTF-8
server
cafe
p3p
CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657 for more info."
status
200
cache-control
private, no-cache, no-store
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,44,43,39",quic=":443"; ma=2592000; v="46,44,43,39"
content-length
104
x-xss-protection
0
integrator.js
adservice.google.com/adsid/
109 B
323 B
Script
General
Full URL
https://adservice.google.com/adsid/integrator.js?domain=blog.devtac.asia
Requested by
Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:809::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
0482a98d09daebc18a0d2e1ed8f748da5b0179e61223ed541101df1f4699f073
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-type
application/javascript; charset=UTF-8
server
cafe
p3p
CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657 for more info."
status
200
cache-control
private, no-cache, no-store
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,44,43,39",quic=":443"; ma=2592000; v="46,44,43,39"
content-length
104
x-xss-protection
0
show_ads_impl.js
pagead2.googlesyndication.com/pagead/js/r20190417/r20190131/
205 KB
77 KB
Script
General
Full URL
https://pagead2.googlesyndication.com/pagead/js/r20190417/r20190131/show_ads_impl.js
Requested by
Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:81c::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
c81c2a184926f0de9792b39184045e08acca0d2a72aa59927de411d787d759ac
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
200
content-disposition
attachment; filename="f.txt"
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,44,43,39",quic=":443"; ma=2592000; v="46,44,43,39"
content-length
78248
x-xss-protection
0
server
cafe
etag
18145366447081761562
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=1209600
timing-allow-origin
*
expires
Tue, 23 Apr 2019 15:29:06 GMT
show_ads_impl.js
pagead2.googlesyndication.com/pagead/js/r20190417/r20190131/ Frame 4AFE
205 KB
77 KB
Script
General
Full URL
https://pagead2.googlesyndication.com/pagead/js/r20190417/r20190131/show_ads_impl.js
Requested by
Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:81c::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
c81c2a184926f0de9792b39184045e08acca0d2a72aa59927de411d787d759ac
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
200
content-disposition
attachment; filename="f.txt"
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,44,43,39",quic=":443"; ma=2592000; v="46,44,43,39"
content-length
78248
x-xss-protection
0
server
cafe
etag
18145366447081761562
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=1209600
timing-allow-origin
*
expires
Tue, 23 Apr 2019 15:29:06 GMT
ca-pub-3036829050134672.js
pagead2.googlesyndication.com/pub-config/r20160913/
68 B
212 B
Script
General
Full URL
https://pagead2.googlesyndication.com/pub-config/r20160913/ca-pub-3036829050134672.js
Requested by
Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:81c::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
8ba131a677ea1357ae7fdc95d6a5c67c3b02d171bb286f6c9ec6bce3cef5c211
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
sffe
content-type
text/javascript
status
200
cache-control
public, max-age=43200
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,44,43,39",quic=":443"; ma=2592000; v="46,44,43,39"
content-length
88
x-xss-protection
0
expires
Wed, 24 Apr 2019 03:29:06 GMT
zrt_lookup.html
googleads.g.doubleclick.net/pagead/html/r20190417/r20190131/ Frame 3852
0
0
Document
General
Full URL
https://googleads.g.doubleclick.net/pagead/html/r20190417/r20190131/zrt_lookup.html
Requested by
Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:816::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

:method
GET
:authority
googleads.g.doubleclick.net
:scheme
https
:path
/pagead/html/r20190417/r20190131/zrt_lookup.html
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents

Response headers

status
200
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
timing-allow-origin
*
vary
Accept-Encoding
date
Wed, 17 Apr 2019 16:06:19 GMT
expires
Wed, 01 May 2019 16:06:19 GMT
content-type
text/html; charset=UTF-8
etag
3275482936266559025
x-content-type-options
nosniff
content-encoding
gzip
server
cafe
content-length
6909
x-xss-protection
0
cache-control
public, max-age=1209600
age
516167
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,44,43,39",quic=":443"; ma=2592000; v="46,44,43,39"
ga-audiences
www.google.de/ads/
Redirect Chain
  • https://www.google-analytics.com/r/collect?v=1&_v=j73&a=1441949682&t=pageview&_s=1&dl=https%3A%2F%2Fblog.devtac.asia%2Fblogs%2Fpost%2Fthe-skills-you-should-look-for-before-hiring-customer-service-a...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-85131166-1&cid=1146231950.1556033347&jid=39870600&_gid=1758103159.1556033347&gjid=1065796524&_v=j73&z=52040485
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=39870600&_v=j73&z=52040485
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=39870600&_v=j73&z=52040485&slf_rd=1&random=2280317002
42 B
109 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=39870600&_v=j73&z=52040485&slf_rd=1&random=2280317002
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a00:1450:4001:81f::2003 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 23 Apr 2019 15:29:07 GMT
x-content-type-options
nosniff
content-type
image/gif
server
cafe
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
200
cache-control
no-cache, no-store, must-revalidate
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,44,43,39"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Tue, 23 Apr 2019 15:29:07 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
location
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-85131166-1&cid=1146231950.1556033347&jid=39870600&_v=j73&z=52040485&slf_rd=1&random=2280317002
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
302
cache-control
no-cache, no-store, must-revalidate
content-type
text/html; charset=UTF-8
alt-svc
quic=":443"; ma=2592000; v="46,44,43,39"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ads
googleads.g.doubleclick.net/pagead/ Frame ED2F
0
0
Document
General
Full URL
https://googleads.g.doubleclick.net/pagead/ads?client=ca-pub-3036829050134672&output=html&adk=1812271804&adf=3025194257&lmt=1555980266&plat=1%3A32776%2C2%3A32776%2C8%3A32776%2C9%3A32776%2C16%3A8388608%2C30%3A1081344&guci=1.2.0.0.2.2.0.0&format=0x0&url=https%3A%2F%2Fblog.devtac.asia%2Fblogs%2Fpost%2Fthe-skills-you-should-look-for-before-hiring-customer-service-agents&ea=0&flash=0&pra=5&wgl=1&adsid=NT&dt=1556033346872&bpp=21&bdt=1032&fdt=102&idt=100&shv=r20190417&cbv=r20190131&saldr=aa&abxe=1&nras=1&correlator=8551411183036&frm=20&pv=2&ga_vid=1146231950.1556033347&ga_sid=1556033347&ga_hid=1441949682&ga_fc=0&iag=0&icsg=8454122&dssz=23&mdo=0&mso=0&u_tz=0&u_his=2&u_java=0&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_nplug=0&u_nmime=0&adx=0&ady=0&biw=1585&bih=1200&scr_x=0&scr_y=0&eid=21060853%2C21063245%2C42631003&oid=3&rx=0&eae=2&fc=1936&brdim=0%2C0%2C0%2C0%2C1600%2C0%2C1600%2C1200%2C1600%2C1200&vis=1&rsz=%7C%7Cs%7C&abl=NS&ppjl=u&fu=16&bc=15&osw_key=777129837&ifi=0&uci=0.pbxuz72fcxm0&fsb=1&dtd=119
Requested by
Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/r20190417/r20190131/show_ads_impl.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:816::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

:method
GET
:authority
googleads.g.doubleclick.net
:scheme
https
:path
/pagead/ads?client=ca-pub-3036829050134672&output=html&adk=1812271804&adf=3025194257&lmt=1555980266&plat=1%3A32776%2C2%3A32776%2C8%3A32776%2C9%3A32776%2C16%3A8388608%2C30%3A1081344&guci=1.2.0.0.2.2.0.0&format=0x0&url=https%3A%2F%2Fblog.devtac.asia%2Fblogs%2Fpost%2Fthe-skills-you-should-look-for-before-hiring-customer-service-agents&ea=0&flash=0&pra=5&wgl=1&adsid=NT&dt=1556033346872&bpp=21&bdt=1032&fdt=102&idt=100&shv=r20190417&cbv=r20190131&saldr=aa&abxe=1&nras=1&correlator=8551411183036&frm=20&pv=2&ga_vid=1146231950.1556033347&ga_sid=1556033347&ga_hid=1441949682&ga_fc=0&iag=0&icsg=8454122&dssz=23&mdo=0&mso=0&u_tz=0&u_his=2&u_java=0&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_nplug=0&u_nmime=0&adx=0&ady=0&biw=1585&bih=1200&scr_x=0&scr_y=0&eid=21060853%2C21063245%2C42631003&oid=3&rx=0&eae=2&fc=1936&brdim=0%2C0%2C0%2C0%2C1600%2C0%2C1600%2C1200%2C1600%2C1200&vis=1&rsz=%7C%7Cs%7C&abl=NS&ppjl=u&fu=16&bc=15&osw_key=777129837&ifi=0&uci=0.pbxuz72fcxm0&fsb=1&dtd=119
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
accept-encoding
gzip, deflate, br
cookie
test_cookie=CheckForPermission
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents

Response headers

status
200
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
timing-allow-origin
*
content-type
text/html; charset=UTF-8
x-content-type-options
nosniff
content-encoding
br
date
Tue, 23 Apr 2019 15:29:07 GMT
server
cafe
content-length
46
x-xss-protection
0
set-cookie
IDE=AHWqTUkCClFH-AzWCGCnrbkIZFlCFe41KlqQjiTI9P4CBHTlNIMxKOGk1CVSwVny; expires=Sun, 17-May-2020 15:29:07 GMT; path=/; domain=.doubleclick.net; HttpOnly test_cookie=; domain=.doubleclick.net; path=/; expires=Mon, 21 Jul 2008 23:59:00 GMT
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,44,43,39",quic=":443"; ma=2592000; v="46,44,43,39"
expires
Tue, 23 Apr 2019 15:29:07 GMT
cache-control
private
osd.js
www.googletagservices.com/activeview/js/current/
76 KB
28 KB
Script
General
Full URL
https://www.googletagservices.com/activeview/js/current/osd.js?cb=%2Fr20100101
Requested by
Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/r20190417/r20190131/show_ads_impl.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
a07386c88b761e04fe5b384ad68eec9f234672b386f35761644d1acc6d63c87d
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:07 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
sffe
etag
"1555931705985636"
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
private, max-age=3000
accept-ranges
bytes
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,44,43,39",quic=":443"; ma=2592000; v="46,44,43,39"
content-length
28619
x-xss-protection
0
expires
Tue, 23 Apr 2019 15:29:07 GMT
Cookie set commentbox_site.js
blog.devtac.asia/appjs/commentbox/
31 KB
7 KB
Script
General
Full URL
https://blog.devtac.asia/appjs/commentbox/commentbox_site.js
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/js/zsite-core.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
482a6e088394560b420f630345abc3ba292de9ebcb788fadc2b769e7abc345fb
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; _ga=GA1.2.1146231950.1556033347; _gid=GA1.2.1758103159.1556033347; _gat=1; _ga=GA1.3.1146231950.1556033347; _gid=GA1.3.1758103159.1556033347; _gat_UA-85131166-1=1; 2f427b123d=24f89d9cfd661d0f9e663c293af6d7a2; csrfc=66a8fb9b-a17f-4d62-b543-e4df7c9e2df3
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:07 GMT
Content-Encoding
gzip
Last-Modified
Mon, 4 Mar 2019 21:26:51 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:07 PDT;
Content-Type
text/javascript;charset=UTF-8
Content-Length
6224
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set socialShareSite.js
blog.devtac.asia/appjs/socialShare/
9 KB
4 KB
Script
General
Full URL
https://blog.devtac.asia/appjs/socialShare/socialShareSite.js
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/js/zsite-core.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
4e20a6c9c56c12729559f49d18b5aae9c107ace019a2e74027ff99962e8491cc
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; _ga=GA1.2.1146231950.1556033347; _gid=GA1.2.1758103159.1556033347; _gat=1; _ga=GA1.3.1146231950.1556033347; _gid=GA1.3.1758103159.1556033347; _gat_UA-85131166-1=1; 2f427b123d=24f89d9cfd661d0f9e663c293af6d7a2; csrfc=66a8fb9b-a17f-4d62-b543-e4df7c9e2df3
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:07 GMT
Content-Encoding
gzip
Last-Modified
Sun, 3 Feb 2019 18:23:22 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:07 PDT;
Content-Type
text/javascript;charset=UTF-8
Content-Length
3175
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set getCurrentPortalUser
blog.devtac.asia/portaluser/
123 B
540 B
XHR
General
Full URL
https://blog.devtac.asia/portaluser/getCurrentPortalUser
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/js/zsite-core.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
29ac453b23b379796b0d9acdedfdd3899d6023ef96d7e771f392fd1db0037eec
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; _ga=GA1.2.1146231950.1556033347; _gid=GA1.2.1758103159.1556033347; _gat=1; _ga=GA1.3.1146231950.1556033347; _gid=GA1.3.1758103159.1556033347; _gat_UA-85131166-1=1; 2f427b123d=2a07d26f1338a361f7395715ffee1d9f; csrfc=22b939fc-3edc-4560-9a27-1e2cbc932d34
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:07 GMT
X-Content-Type-Options
nosniff
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
no-cache
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High
Content-Type
application/json;charset=UTF-8
Content-Length
123
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set commentboxComments
blog.devtac.asia/siteapps/commentbox/
1 KB
1 KB
XHR
General
Full URL
https://blog.devtac.asia/siteapps/commentbox/commentboxComments?status=all&pageNo=1&pageId=1045342000000235287
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/js/zsite-core.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
17d9482f30ea59f20165e311b017336e5f0da433f431c061bc8693e18dcc96e4
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; _ga=GA1.2.1146231950.1556033347; _gid=GA1.2.1758103159.1556033347; _gat=1; _ga=GA1.3.1146231950.1556033347; _gid=GA1.3.1758103159.1556033347; _gat_UA-85131166-1=1; 2f427b123d=2a07d26f1338a361f7395715ffee1d9f; csrfc=cd74bcb1-49b6-4677-9455-505700139897
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:07 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
ZGS
X-Frame-Options
SAMEORIGIN
Transfer-Encoding
chunked
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
no-cache
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:07 PDT;
Content-Type
application/json;charset=UTF-8
Vary
Accept-Encoding
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Cookie set ZCMS_socialshare
blog.devtac.asia/
4 KB
2 KB
XHR
General
Full URL
https://blog.devtac.asia/ZCMS_socialshare
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/js/zsite-core.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.73 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
13a156d0bb59ab1172bc492f5a5c0111549ed961f5bfb102ab7bbebb6b706d0d
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
blog.devtac.asia
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Cookie
clientauthtoken=; zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; _ga=GA1.2.1146231950.1556033347; _gid=GA1.2.1758103159.1556033347; _gat=1; _ga=GA1.3.1146231950.1556033347; _gid=GA1.3.1758103159.1556033347; _gat_UA-85131166-1=1; 2f427b123d=2a07d26f1338a361f7395715ffee1d9f; csrfc=cd74bcb1-49b6-4677-9455-505700139897
Connection
keep-alive
Cache-Control
no-cache
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 23 Apr 2019 15:29:07 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 00:36:08 GMT
Server
ZGS
X-Frame-Options
SAMEORIGIN
Connection
keep-alive
P3P
CP="CAO PSA OUR"
Cache-Control
must-revalidate
Set-Cookie
clientauthtoken=; Secure; HttpOnly; Path=/;priority=High zsstssn=2pta82q6slhfetbns0u7yov161oy1fbja3t1a63bkqsg4tngs8; Path=/; Max-Age=1800; Expires=Tue, 23-Apr-2019 08:59:07 PDT;
Content-Type
text/html;charset=UTF-8
Content-Length
1631
X-XSS-Protection
1
Expires
Thu, 01 Jan 1970 00:00:00 GMT
getembeddetails.ls
salesiq.zoho.com/
9 KB
4 KB
XHR
General
Full URL
https://salesiq.zoho.com/getembeddetails.ls?widgetcode=abf2b89b5dd5af154fb3eb13e39da077a6219a85511b0b825725c04808b769055bb173dd19ebcdedb1d9554c5c85b5f2&fetchavuid=true&lang_browser=en&currdomain=https%3A%2F%2Fblog.devtac.asia&pagetitle=The%20Skills%20You%20Should%20Look%20for%20Before%20Hiring%20Customer%20Service%20Agents%20-%20blog.devtac.asia&cpage=aHR0cHM6Ly9ibG9nLmRldnRhYy5hc2lhL2Jsb2dzL3Bvc3QvdGhlLXNraWxscy15b3Utc2hvdWxkLWxvb2stZm9yLWJlZm9yZS1oaXJpbmctY3VzdG9tZXItc2VydmljZS1hZ2VudHM%3D
Requested by
Host: salesiq.zoho.com
URL: https://salesiq.zoho.com/widget
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.111 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
f339b1ed8018082e09d0f9f6c068b542b55ee71e54acb60dd2ebf18ca90bf248
Security Headers
Name Value
Strict-Transport-Security max-age=15768000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
Origin
https://blog.devtac.asia

Response headers

Date
Tue, 23 Apr 2019 15:29:07 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Transfer-Encoding
chunked
Connection
keep-alive
Vary
Accept-Encoding
X-XSS-Protection
1
Pragma
no-cache
Server
ZGS
X-Frame-Options
SAMEORIGIN
Strict-Transport-Security
max-age=15768000
Content-Type
application/json;charset=UTF-8
Access-Control-Allow-Origin
https://blog.devtac.asia
Cache-Control
no-cache
Access-Control-Allow-Credentials
true
Expires
Thu, 01 Jan 1970 00:00:00 GMT
/
graph.facebook.com/
155 B
583 B
Script
General
Full URL
https://graph.facebook.com/?id=https%3A%2F%2Fblog.devtac.asia%2Fblogs%2Fpost%2Fthe-skills-you-should-look-for-before-hiring-customer-service-agents&callback=socialShare.facebookCallBack
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/appjs/socialShare/socialShareSite.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f01c:20e:face:b00c:0:2 , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software
/
Resource Hash
6c6d1159309c630ef5f8e50c7c40eb2040abaeef668b79f0fbc04d15af432024
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; preload

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

strict-transport-security
max-age=15552000; preload
x-app-usage
{"call_count":0,"total_cputime":0,"total_time":0}
status
200
date
Tue, 23 Apr 2019 15:29:07 GMT
x-fb-rev
1000632307
content-length
155
pragma
no-cache
x-fb-debug
pmsmMS8jBzex5/xH7eFs01L5p6bpU1wCMsERdDYyB8a91kpBalWkaWo8PcLBQ8HFhbID5KnCRYAs6p4ID290Fw==
x-fb-trace-id
GMUAxrs78M+
etag
"8cd7f3438fca132ed29634e5dd4baaa3a668b860"
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
x-fb-request-id
AfCgMPHGV1r0KcAQIBTyJUT
cache-control
private, no-cache, no-store, must-revalidate
facebook-api-version
v2.9
expires
Sat, 01 Jan 2000 00:00:00 GMT
share
www.linkedin.com/countserv/count/
189 B
1 KB
Script
General
Full URL
https://www.linkedin.com/countserv/count/share?url=https%3A%2F%2Fblog.devtac.asia%2Fblogs%2Fpost%2Fthe-skills-you-should-look-for-before-hiring-customer-service-agents&callback=socialShare.linkedinCallBack
Requested by
Host: blog.devtac.asia
URL: https://blog.devtac.asia/appjs/socialShare/socialShareSite.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a05:f500:10:101::b93f:9101 , Ireland, ASN14413 (LINKEDIN - LinkedIn Corporation, US),
Reverse DNS
Software
Apache-Coyote/1.1 /
Resource Hash
803e3d4ec5a8af184e324821c95a4dafcbdf98ab17e702a6220fd8c62cc466a2
Security Headers
Name Value
Content-Security-Policy default-src *; connect-src 'self' static.licdn.com media.licdn.com static-exp1.licdn.com static-exp2.licdn.com media-exp1.licdn.com media-exp2.licdn.com https://media-src.linkedin.com/media/ www.linkedin.com s.c.lnkd.licdn.com m.c.lnkd.licdn.com s.c.exp1.licdn.com s.c.exp2.licdn.com m.c.exp1.licdn.com m.c.exp2.licdn.com wss://*.linkedin.com dms.licdn.com https://dpm.demdex.net/id https://lnkd.demdex.net/event blob:; img-src data: blob: *; font-src data: *; style-src 'unsafe-inline' 'self' static-src.linkedin.com *.licdn.com; script-src 'report-sample' 'unsafe-inline' 'unsafe-eval' 'self' platform.linkedin.com spdy.linkedin.com static-src.linkedin.com *.ads.linkedin.com *.licdn.com static.chartbeat.com www.google-analytics.com ssl.google-analytics.com bcvipva02.rightnowtech.com www.bizographics.com sjs.bizographics.com js.bizographics.com d.la4-c1-was.salesforceliveagent.com slideshare.www.linkedin.com; object-src 'none'; media-src blob: *; child-src blob: lnkd-communities: voyager: *; frame-ancestors 'self'; report-uri https://www.linkedin.com/platform-telemetry/csp?f=l
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff
X-Frame-Options sameorigin
X-Xss-Protection 1; mode=block

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 23 Apr 2019 15:29:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
status
200
x-li-pop
prod-efr5
x-li-uuid
lljXFA0kmBWgVYvw/yoAAA==
pragma
no-cache
server
Apache-Coyote/1.1
x-frame-options
sameorigin
expect-ct
max-age=86400, report-uri="https://www.linkedin.com/platform-telemetry/ct"
vary
Accept-Encoding
strict-transport-security
max-age=2592000
content-type
text/javascript;charset=UTF-8
x-xss-protection
1; mode=block
cache-control
no-cache, no-store
content-security-policy
default-src *; connect-src 'self' static.licdn.com media.licdn.com static-exp1.licdn.com static-exp2.licdn.com media-exp1.licdn.com media-exp2.licdn.com https://media-src.linkedin.com/media/ www.linkedin.com s.c.lnkd.licdn.com m.c.lnkd.licdn.com s.c.exp1.licdn.com s.c.exp2.licdn.com m.c.exp1.licdn.com m.c.exp2.licdn.com wss://*.linkedin.com dms.licdn.com https://dpm.demdex.net/id https://lnkd.demdex.net/event blob:; img-src data: blob: *; font-src data: *; style-src 'unsafe-inline' 'self' static-src.linkedin.com *.licdn.com; script-src 'report-sample' 'unsafe-inline' 'unsafe-eval' 'self' platform.linkedin.com spdy.linkedin.com static-src.linkedin.com *.ads.linkedin.com *.licdn.com static.chartbeat.com www.google-analytics.com ssl.google-analytics.com bcvipva02.rightnowtech.com www.bizographics.com sjs.bizographics.com js.bizographics.com d.la4-c1-was.salesforceliveagent.com slideshare.www.linkedin.com; object-src 'none'; media-src blob: *; child-src blob: lnkd-communities: voyager: *; frame-ancestors 'self'; report-uri https://www.linkedin.com/platform-telemetry/csp?f=l
x-li-proto
http/2
x-li-fabric
prod-lva1
expires
Thu, 01 Jan 1970 00:00:00 GMT
floatbutton.css
dyjgaef5vuq51.cloudfront.net/Apr_19_2019_1_https/styles/
76 KB
14 KB
Stylesheet
General
Full URL
https://dyjgaef5vuq51.cloudfront.net/Apr_19_2019_1_https/styles/floatbutton.css
Requested by
Host: salesiq.zoho.com
URL: https://salesiq.zoho.com/widget
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:9000:200c:d600:1a:c240:b540:21 , United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
Software
ZGS /
Resource Hash
1437176dc611fd7298a72e6eba7b90f5d75891e76bce23e003c258095984b3f2

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Sat, 20 Apr 2019 08:35:16 GMT
content-encoding
gzip
age
283469
x-cache
Hit from cloudfront
status
200
content-length
14170
via
1.1 412049da39a44d4e9af054ecc17534dd.cloudfront.net (CloudFront)
last-modified
Fri, 19 Apr 2019 13:26:47 GMT
server
ZGS
etag
"5cb9cc97-375a"
content-type
text/css
access-control-allow-origin
*
cache-control
max-age=31536000
x-robots-tag
noindex, nofollow, nosnippet, noarchive
x-amz-cf-id
3IRC0e0DAiysQwb__1FMw5NRT9lOYOeUI1Y0KZ_lvFlJI8gRZ8AH7g==
expires
Sun, 19 Apr 2020 08:35:16 GMT
floatbutton.js
dtzpfzv31buvf.cloudfront.net/Apr_19_2019_1_https/js/
50 KB
12 KB
Script
General
Full URL
https://dtzpfzv31buvf.cloudfront.net/Apr_19_2019_1_https/js/floatbutton.js
Requested by
Host: salesiq.zoho.com
URL: https://salesiq.zoho.com/widget
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:9000:200c:e800:e:4eab:82c0:21 , United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
Software
ZGS /
Resource Hash
7e1b0db0c163bf78786e00f41a89ce46f674eaf260f88ab86ba844328aa89351

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Sat, 20 Apr 2019 08:44:38 GMT
content-encoding
gzip
age
283469
x-cache
Hit from cloudfront
status
200
content-length
11888
via
1.1 c14a347f6edf184d204306cb833d0732.cloudfront.net (CloudFront)
last-modified
Fri, 19 Apr 2019 13:26:47 GMT
server
ZGS
etag
"5cb9cc97-2e70"
content-type
application/javascript
access-control-allow-origin
*
cache-control
max-age=31536000
x-robots-tag
noindex, nofollow, nosnippet, noarchive
x-amz-cf-id
-AzD5BBok84xYrCMKS3fQLhBLaIvjNPql3F7NLGG4E449OVSrPoT7w==
expires
Sun, 19 Apr 2020 08:44:38 GMT
embedtheme1.css
dyjgaef5vuq51.cloudfront.net/Apr_19_2019_1_https/styles/ Frame 75F0
130 KB
28 KB
Stylesheet
General
Full URL
https://dyjgaef5vuq51.cloudfront.net/Apr_19_2019_1_https/styles/embedtheme1.css
Requested by
Host: dtzpfzv31buvf.cloudfront.net
URL: https://dtzpfzv31buvf.cloudfront.net/Apr_19_2019_1_https/js/floatbutton.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:9000:200c:d600:1a:c240:b540:21 , United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
Software
ZGS /
Resource Hash
a8cbcc6d21ae250afa3711c0cfcc64ea1b69774b8069744b78725b44294f0bdb

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Sat, 20 Apr 2019 08:44:38 GMT
content-encoding
gzip
age
283469
x-cache
Hit from cloudfront
status
200
content-length
28382
via
1.1 412049da39a44d4e9af054ecc17534dd.cloudfront.net (CloudFront)
last-modified
Fri, 19 Apr 2019 13:26:47 GMT
server
ZGS
etag
"5cb9cc97-6ede"
content-type
text/css
access-control-allow-origin
*
cache-control
max-age=31536000
x-robots-tag
noindex, nofollow, nosnippet, noarchive
x-amz-cf-id
JMlHdtc09qttNDYSiZBkXQOriFhxS5rjmH-Iny-X1mKjO1OwfWbqGw==
expires
Sun, 19 Apr 2020 08:44:38 GMT
wmsliteapi.js
js.zohostatic.com/ichat/v319_https/js/ Frame 75F0
13 KB
4 KB
Script
General
Full URL
https://js.zohostatic.com/ichat/v319_https/js/wmsliteapi.js
Requested by
Host: dtzpfzv31buvf.cloudfront.net
URL: https://dtzpfzv31buvf.cloudfront.net/Apr_19_2019_1_https/js/floatbutton.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.40.222.123 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
569eb86358546fac25f89bd344c5a1f96862608b32e073054aa07936f2a6ef1c

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 23 Apr 2019 15:23:17 GMT
Content-Encoding
gzip
Last-Modified
Thu, 03 Jan 2019 14:10:15 GMT
Server
ZGS
ETag
"5c2e17c7-f7a"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
X-Robots-Tag
noindex, nofollow, nosnippet, noarchive
Content-Length
3962
Expires
Wed, 22 Apr 2020 15:23:17 GMT
siqchatwindow1.js
js.zohostatic.com/salesiq/Apr_19_2019_1_https/js/ Frame 75F0
652 KB
165 KB
Script
General
Full URL
https://js.zohostatic.com/salesiq/Apr_19_2019_1_https/js/siqchatwindow1.js
Requested by
Host: dtzpfzv31buvf.cloudfront.net
URL: https://dtzpfzv31buvf.cloudfront.net/Apr_19_2019_1_https/js/floatbutton.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.40.222.123 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
c5e6d5b9fb3b0776ce44b6ef5b00009ae2c9f205f347597ab5e88ff4cebfb61c

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 23 Apr 2019 15:23:17 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 12:50:31 GMT
Server
ZGS
ETag
"5cbf0a17-2923c"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
X-Robots-Tag
noindex, nofollow, nosnippet, noarchive
Content-Length
168508
Expires
Wed, 22 Apr 2020 15:23:17 GMT
resource.js
js.zohostatic.com/salesiq/Apr_19_2019_1_https/js/resource/embed/ Frame 75F0
32 KB
9 KB
Script
General
Full URL
https://js.zohostatic.com/salesiq/Apr_19_2019_1_https/js/resource/embed/resource.js
Requested by
Host: dtzpfzv31buvf.cloudfront.net
URL: https://dtzpfzv31buvf.cloudfront.net/Apr_19_2019_1_https/js/floatbutton.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.40.222.123 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
d3a0121d4e8d325618501d9068a8046e190a213c9651c5fbf6712a11df10bf31

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 23 Apr 2019 15:23:17 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 12:50:31 GMT
Server
ZGS
ETag
"5cbf0a17-22bd"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
X-Robots-Tag
noindex, nofollow, nosnippet, noarchive
Content-Length
8893
Expires
Wed, 22 Apr 2020 15:23:17 GMT
embedpostload.js
js.zohostatic.com/salesiq/Apr_19_2019_1_https/js/ Frame 75F0
18 KB
7 KB
Script
General
Full URL
https://js.zohostatic.com/salesiq/Apr_19_2019_1_https/js/embedpostload.js
Requested by
Host: js.zohostatic.com
URL: https://js.zohostatic.com/salesiq/Apr_19_2019_1_https/js/siqchatwindow1.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.40.222.123 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
b8015c468885211030017255dba5d994481a918da6cf9ca459914332bc4bd8fb

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 23 Apr 2019 15:23:28 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 12:50:31 GMT
Server
ZGS
ETag
"5cbf0a17-1951"
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
X-Robots-Tag
noindex, nofollow, nosnippet, noarchive
Content-Length
6481
Expires
Wed, 22 Apr 2020 15:23:28 GMT
embedpostload.css
css.zohostatic.com/salesiq/Apr_19_2019_1_https/styles/ Frame 75F0
3 KB
1 KB
Stylesheet
General
Full URL
https://css.zohostatic.com/salesiq/Apr_19_2019_1_https/styles/embedpostload.css
Requested by
Host: js.zohostatic.com
URL: https://js.zohostatic.com/salesiq/Apr_19_2019_1_https/js/siqchatwindow1.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
8.39.54.123 , United States, ASN2639 (ZOHO-AS - ZOHO, US),
Reverse DNS
Software
ZGS /
Resource Hash
462e9c88a7913141f066865a63a979f3d526d371f3561ab829ee30c5c734ab5a

Request headers

Referer
https://blog.devtac.asia/blogs/post/the-skills-you-should-look-for-before-hiring-customer-service-agents
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 23 Apr 2019 15:29:20 GMT
Content-Encoding
gzip
Last-Modified
Tue, 23 Apr 2019 12:50:31 GMT
Server
ZGS
ETag
"5cbf0a17-2f7"
Content-Type
text/css
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
Connection
keep-alive
X-Robots-Tag
noindex, nofollow, nosnippet, noarchive
Content-Length
759
Expires
Wed, 22 Apr 2020 15:29:20 GMT

Verdicts & Comments Add Verdict or Comment

269 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask string| zs_content_format string| zs_resource_url string| isDefaultLogo string| zs_site_resource_id string| is_portal_site string| zs_rendering_mode string| stand_alone_path object| $zoho object| d object| s number| t string| zs_resource_id string| zs_resource_full_path string| zs_resource_type string| zs_blog_id string| zs_author_id object| dataLayer string| GoogleAnalyticsObject function| ga object| adsbygoogle object| langObj object| google_tag_manager object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| google_js_reporting_queue object| google_ad_modifications boolean| google_measure_js_timing object| googleToken object| googleIMState function| processGoogleToken object| google_reactive_ads_global_state object| google_sa_queue object| google_sl_win function| google_process_slots function| google_spfd object| google_sv_map object| google_t12n_vars function| google_sa_impl object| google_jobrunner object| google_persistent_state_async object| google_pub_config object| __google_ad_urls number| google_global_correlator object| google_prev_clients object| ampInaboxIframes object| ampInaboxPendingMessages object| google_iframe_oncopy function| Goog_AdSense_getAdAdapterInstance boolean| google_osd_loaded boolean| google_onload_fired function| getAppManifest function| _getVendorPropertyName function| _css function| _toVacuum function| _merge function| startSliders function| initNewSlider function| initiateSliders function| _cs function| round function| toNum function| toVw function| _hasClass function| refreshZSSlider function| _get function| _getAll function| _getByClass function| _addClass function| _removeClass function| _attr function| _bind function| _unbind function| _purge function| _hasOwn function| getRandomArbitrary function| getRandomInt function| _getCSS function| _scrollX function| _scrollY function| _getOffset function| _box function| start function| set_dimension object| hbMessageFormat object| i18n function| cms_i18n function| requirejs function| require function| define object| zsUtils object| app_manifest object| zsApp object| CreatorForms object| tabs object| audio string| transitionEnd string| animationEnd object| defaults object| distType object| animation object| zsTools object| zpThemeMenu object| zpAnimation object| grid_animate object| CrmForms object| datepickerJS undefined| portal object| Newsletter object| doc object| listeners function| createElement object| lightbox function| layout function| $ undefined| $U object| $D object| $E object| $X function| $CX object| $DX object| $IS function| fnMoveVolBtn function| fnReleaseVolBtn object| FlashAudio object| zsSlider object| heroInstances function| fnTriggerEvent function| setDatepickerPosition number| h number| ct number| b object| header object| headerContainer undefined| headerSearchCart undefined| topBar object| body number| headerHeight undefined| LastScrollVal string| headerVal undefined| contactInfo undefined| socialIconInnerParent undefined| socialIconParent undefined| headerSearchCartPositionResponsive undefined| headerSearchCartPositionNonResponsive undefined| topbBarInfoPosition object| menuParent object| brandingInfo undefined| portalResponsive undefined| portalNonResponsive number| scrollTopVal number| headercontainerHeight object| bannerLi object| bannerBaseHeader undefined| bannerArrowClass undefined| darkHeader undefined| responsiveSearchCartContainer undefined| bannerThemecontainer object| themeContentContainer undefined| themeHeaderSixRes undefined| themeHeaderSixResHeight object| themeLogo string| themeLogoHeight string| themeLogoWidth number| themeLogoHeightSlice number| themeLogoWidthSlice undefined| themeCurrencyList undefined| themeCurrencyRes undefined| themeCurrencyNonRes function| removeClass function| addClass function| VariableInit function| responsivechanges function| toggleSearch function| detailtab function| activeThumbnail function| productQuantity function| getTargetContainer function| increaseCount function| decreaseCount function| selectcolor function| selectVariant function| viewProductQuickLook function| closeProductQuickLook function| showDetailImage function| hideCurrency function| closeCurrencyMobile function| currentCurrency function| informMerchantAboutFailureTransaction function| addToCartSuccess function| closemessage function| resetSelect function| addToCartFailure function| updateToCartSuccess function| showUpdate function| updateToCartFailure function| deleteFromCartSuccess function| deleteFromCartFailure function| addToCartWithInvalidVariant function| invalidProductQuantity function| selectAttribute function| invalidAttributeGroup function| addToCartLoading function| updateToCartLoading function| deleteFromCartLoading function| imageOrder function| selectedVariant function| multiCurrencyLoaded function| openCurrency function| resetMultiCurrency undefined| verticalMmenu undefined| responsiveSearchCartTopbar undefined| searchCartScrollPosition number| bannerBaseHeaderLength number| bannerLiLength number| ac number| dt number| tn number| vs number| sa number| qr function| Goog_Osd_UnloadAdBlock function| Goog_Osd_UpdateElementToMeasure function| google_osd_amcb object| CBCore object| CommentBox function| bindEvent function| unBindEvent object| socialShare object| $ZSIQLSDB object| $ZSIQCookie object| $zsalobj object| $ZSIQUtil object| $ZSIQLicence function| handleIframeFunction object| $UTSHandler object| $ZSIQUTS object| $ZSIQUTSAction function| _ZLDReq object| $ZSIQChat boolean| isdomloadhandled object| _ZSIQ object| $ZSIQAnalytics object| $ZSIQAutopick object| $zohosq object| $zcb object| $zv object| $zlm object| $zlch string| $zla boolean| $ZSIQ_UTSinitialized function| $ZSisThresholdExceeded function| $ZNotifyTracking function| $ZShandleEvent number| SIQ_FLOAT number| SIQ_BUTTON number| SIQ_PERSONALIZE boolean| _WINDOW_REPOPULATE function| loadStaticFiles function| notifyOnCDNFailure string| api_lang object| $ZSIQChatWindow object| $ZSIQTemplate object| $ZSIQWidgetUI object| $ZSIQWidget

0 Cookies

2 Console Messages

Source Level URL
Text
console-api log URL: https://blog.devtac.asia/js/zsite-core.js(Line 1)
Message:
console-api error URL: https://blog.devtac.asia/appjs/socialShare/socialShareSite.js(Line 92)
Message:
Error while getting facebook count

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

adservice.google.com
adservice.google.de
blog.devtac.asia
css.zohostatic.com
dtzpfzv31buvf.cloudfront.net
dyjgaef5vuq51.cloudfront.net
googleads.g.doubleclick.net
graph.facebook.com
js.zohostatic.com
netdna.bootstrapcdn.com
pagead2.googlesyndication.com
publ.maillist-manage.com
salesiq.zoho.com
sites.zoho.com
stats.g.doubleclick.net
webfonts.zohowebstatic.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.googletagservices.com
www.linkedin.com
209.197.3.15
2600:9000:200c:4600:17:1b8f:e140:93a1
2600:9000:200c:d600:1a:c240:b540:21
2600:9000:200c:e800:e:4eab:82c0:21
2a00:1450:4001:806::2002
2a00:1450:4001:809::2002
2a00:1450:4001:815::2008
2a00:1450:4001:816::2002
2a00:1450:4001:818::2002
2a00:1450:4001:81c::2002
2a00:1450:4001:81c::200e
2a00:1450:4001:81f::2003
2a00:1450:4001:825::2004
2a00:1450:400c:c08::9c
2a03:2880:f01c:20e:face:b00c:0:2
2a05:f500:10:101::b93f:9101
8.39.54.111
8.39.54.123
8.39.54.173
8.39.54.68
8.39.54.73
8.40.222.123
0482a98d09daebc18a0d2e1ed8f748da5b0179e61223ed541101df1f4699f073
13a156d0bb59ab1172bc492f5a5c0111549ed961f5bfb102ab7bbebb6b706d0d
1437176dc611fd7298a72e6eba7b90f5d75891e76bce23e003c258095984b3f2
17d9482f30ea59f20165e311b017336e5f0da433f431c061bc8693e18dcc96e4
18e6b5ff511b90edf098e62ac45ed9d6673a3eee10165d0de4164d4d02a3a77f
22a22e76f4de930e54dd33af00c71b68828847409e5e79787df5224dd9776c6f
29ac453b23b379796b0d9acdedfdd3899d6023ef96d7e771f392fd1db0037eec
3083e8d3b21ddc3f0e6d65ec3580aa6edfaadca5d9737d9caa27e6a233e1ccf3
3e552578c7d450b023f2cd9d28f830be4335c3acc6c4ab6dadda0769f09e5f22
3fc7cadebc19d44ccc32ec47af33f56ff8a662156882529ef20e7b55f1b39a32
428af1008003955049077a910feb3d2f083c215f35f1c37abc80ddbed9c4c917
462e9c88a7913141f066865a63a979f3d526d371f3561ab829ee30c5c734ab5a
482a6e088394560b420f630345abc3ba292de9ebcb788fadc2b769e7abc345fb
4d6ffb1af583282819c3ebb67af12b76659da7304c0acb9270c5c85663c47bf1
4e20a6c9c56c12729559f49d18b5aae9c107ace019a2e74027ff99962e8491cc
569eb86358546fac25f89bd344c5a1f96862608b32e073054aa07936f2a6ef1c
5d60e8b826a92fe66b454f2b7b783e604733da01650116604b6d549da8b3987a
606ce2f9242291182de32c8a8cfc7fbb64a3606c4ebc195b682d122e07812609
6c6d1159309c630ef5f8e50c7c40eb2040abaeef668b79f0fbc04d15af432024
7440104f607df8aacb23db18e167c3781ca2a1f61bffe07e8a42756279907e04
7a4143b48d01b212918e4766341da9414fbf5459679742b18c68856f9bba14d2
7e1b0db0c163bf78786e00f41a89ce46f674eaf260f88ab86ba844328aa89351
8001981033a59b26b7a86e634be99cb9fbbf614af8d3f3a56b0194cb33a0eabb
803e3d4ec5a8af184e324821c95a4dafcbdf98ab17e702a6220fd8c62cc466a2
80cf1d42dc99ba1fe719596c7b7ffee1331e4f5f87da301d6c22e768d3fea3bf
8ba131a677ea1357ae7fdc95d6a5c67c3b02d171bb286f6c9ec6bce3cef5c211
949a5d4b74a9e109fc621b791b32c59cb47d10142b9ea733c076c1a1829711d7
9bf7c1acf6caaaec217d3c27bff19df53d93ce7f402c3a3f6b42afeee4cfb824
9c1023ac3504294e2ff1da206a63249a65720175b0253aaf98a3be4f3c4547b8
a07386c88b761e04fe5b384ad68eec9f234672b386f35761644d1acc6d63c87d
a33b0d78e56b51c2e021cb6a65b9fdd5dec6e1f47c1bf8b90b4333b46d6fd335
a388c9c02eebfb8ca22e20ec97a189dcbd6742d9ef21d20484c04e996dc6dda3
a8cbcc6d21ae250afa3711c0cfcc64ea1b69774b8069744b78725b44294f0bdb
b8015c468885211030017255dba5d994481a918da6cf9ca459914332bc4bd8fb
c5e6d5b9fb3b0776ce44b6ef5b00009ae2c9f205f347597ab5e88ff4cebfb61c
c81c2a184926f0de9792b39184045e08acca0d2a72aa59927de411d787d759ac
c85716aebba9ac62962a1539d7b5086edd6755f0cbb6a64a05fe7151d4acd87e
ca09dac51bedf101f69335c18f178783caac743f2870a0ca347698979eb81255
d250a3555ae25024fb158df627e8e784dd35b4a96fc3c2484a3fe9147b5287ea
d3a0121d4e8d325618501d9068a8046e190a213c9651c5fbf6712a11df10bf31
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
e5c3cc4737389ccda70f782d1d63683a2f0bda244edd13d6a5ab3684ce44e5ac
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
f339b1ed8018082e09d0f9f6c068b542b55ee71e54acb60dd2ebf18ca90bf248
fd23025d41fbd1fdde7fca8d2101f8d83af23b32e722d8f7a5e8639c343bafed