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Training & Learning


OUR 2022 REPORT ON THE STATE OF LEARNING IN THE FLOW OF WORK

How far have we come in implementing learning in the flow of work since its
inception? Is it still a priority for organizations across the world or are
there better ways to give people what they need to learn and improve? Find out
here.

Frederique Campbell
Content Lead UK, 360Learning
Featured


WHAT'S NEW

Training & Learning Exceeding All Expectations: UC Berkeley’s 3 Pillars for
Great Staff Development
7 days ago
Training & Learning Why Great Onboarding is More Important Than Ever
7 days ago
Training & Learning Exciting, Lonely, and All-Encompassing: The Role of
Standalone L&D With Aimee Young
8 days ago
Training & Learning 4 Tips for an Educational Customer Onboarding Process
14 days ago


SPOTLIGHT

Training & Learning



I GET £1, YOU GET 81P: THE 19% L&D GENDER PAY GAP, AND WHAT UK EMPLOYERS CAN DO
ABOUT IT

As each year passes, the view that salary transparency is the remedy for pay
inequality, particularly the gender pay gap, is surging. Many argue it’s the
best opportunity to eliminate bias within the workplace and increase diversity
within organizations. Here's how we can level the playing field.

Frederique Campbell

Content Lead UK, 360Learning

Training & Learning



7 FEATURES TO LOOK FOR IN AN ENTERPRISE LMS SOLUTION

You need an enterprise LMS—but you want to make sure you make the right choice.
We break down the 7 attributes you should look for.

Robin Nichols

Content Lead US, 360Learning

Training & Learning



2022 US LEARNING AND DEVELOPMENT CAREER PATH GUIDE

Is a career in Learning and Development right for you? Learn average 2022 L&D
salaries, plus how to become a training specialist.

Robin Nichols

Content Lead US, 360Learning

Training & Learning



23 EMPLOYEE TRAINING TEMPLATES AND CHECKLISTS FOR BETTER TRAINING PROGRAMS

Save time and energy with our list of the best employee training templates and
checklists, featuring tips for building better employee training programs.

Joei Chan

Director of Brand & Content, 360Learning

Inside 360



WHY WE DON’T NEGOTIATE SALARIES AT 360LEARNING

At 360Learning, our salaries are calculated, not negotiated. It's all part of
our culture of Convexity. In this post, we'll explain why our policy of
transparency is so important to us, and how not negotiating salaries contributes
to our environment of trust and accountability.

Nicholas Wagner

Chief People & Culture Officer, 360Learning

Training & Learning



WHAT IS THE BIGGEST CHALLENGE TO L&D CAREER ADVANCEMENT IN THE UK?

Our survey found that for those who want to advance in their career, lack of
opportunities seems to be the main barrier to progression. Read on to learn more
about the challenges UK L&D professionals' are facing around career advancement.

Frederique Campbell

Content Lead UK, 360Learning

NEWSLETTER
Subscribe to the new,
(unboring) way of learning

Our weekly newsletter of the best insights from L&D peer to L&D peer.

Subscribe


DIGITAL-FIRST L&D

Training & Learning



L&D MASTER CLASS LESSON 1: GET STARTED WITH IMPACTFUL DIGITAL-FIRST LEARNING IN
3 KEY STEPS

Making the transition to digital-first learning can be bewildering at first. How
can you drive transformative learning as you switch from the classroom to hybrid
learning? How can you match your learning strategy to solve real business
problems? In this first lesson of our L&D master class, David James offers 3 key
steps to begin.

Tom Baragwanath

Global Head of Content, 360Learning

Training & Learning



L&D MASTER CLASS LESSON 2: OUR 4-STEP GUIDE TO SUPPORTING LEARNERS DURING
MOMENTS OF TRANSITION AND ADAPTATION

Forget huge libraries of generic content–the best way to drive better L&D
outcomes is to provide the right learning support when people really need it. In
lesson two of our L&D master class, David James outlines his four-step guide to
supporting learners during moments of transition and adaptation.

Tom Baragwanath

Global Head of Content, 360Learning

Training & Learning



L&D MASTER CLASS LESSON 3: HOW TO REALLY MEET YOUR LEARNERS WHERE THEY ARE

Trying to remove the question of culture from somebody's development is like
trying to remove the egg from a cake. So, how can you design learning
experiences that account for what learners are actually expected to do within
their roles? David James is here to break down how to meet your learners where
they are.

Tom Baragwanath

Global Head of Content, 360Learning

Training & Learning



L&D MASTER CLASS LESSON 4: HOW TO WORK ALONGSIDE SUBJECT-MATTER EXPERTS TO SOLVE
BUSINESS PROBLEMS

As L&D leaders, we understand the value and importance of engaging
subject-matter experts (SMEs) to help create targeted content and solve business
problems within our organizations. But getting it right in practice can be
tricky. In our fourth lesson of the L&D master class, David James breaks down
how to work with SMEs to identify and solve urgent problems.

Tom Baragwanath

Global Head of Content, 360Learning

Training & Learning



L&D MASTER CLASS LESSON 5: HOW TO PROVE YOUR IMPACT AS A STRATEGIC BUSINESS
PARTNER

It's the biggest question facing L&D leaders today: How can you prove the real
impact of your learning support? In lesson 5 of our L&D master class, David
James breaks down his four-step approach for proving your impact as a strategic
business partner.

Tom Baragwanath

Global Head of Content, 360Learning

Training & Learning



L&D MASTER CLASS LESSON 6: HOW TO MAKE YOUR L&D STRATEGY FUTURE-PROOF

These last few years have been a little destabilizing to say the least. So, how
can L&D leaders ensure their learning strategies can adjust when the world
changes? In this final episode of our L&D master class, David James breaks down
how to make our L&D strategies future-proof.

Tom Baragwanath

Global Head of Content, 360Learning


#CLOCONNECT

Training & Learning



THE HEART OF CAREER GUIDANCE: HOW MY JOB GLASSES IS RAMPING UP MENTORING

In this article, Audrey Jarre speaks to Frédéric Voyer, Co-Founder at My Job
Glasses, about how they design career mentoring by leveraging human connections
and how they measure their clients' success using their platform. Read on to
hear why building real human connections is so important to career growth.

Audrey Jarre

Head of Learning

Training & Learning



EMPATHY-FOCUSED L&D: QUANTUM HEALTH’S 5 STEPS TO BEING A SUCCESSFUL LEARNING
BUSINESS PARTNER

Read on to hear why empathy-focused L&D and building learning business
partnerships are so important for a company like Quantum Health.

Audrey Jarre

Head of Learning

Training & Learning



DELIVERING CLOSER CONNECTIONS: STUART’S 3-PART STRATEGY FOR FLEXIBLE HYBRID
LEARNING

Today, working and learning doesn't just happen in one place. This creates
opportunities for people to live and work where they want, but it also creates
huge challenges for L&D teams. In this episode, we hear from Gemma Incoronato of
Stuart about her 3-part strategy to keep people connected with flexible hybrid
learning.

Audrey Jarre

Head of Learning

Training & Learning



THE POWER OF SHARED EXPERIENCE: HOW AIRBNB CELEBRATES DIVERSITY THROUGH
MULTICULTURAL TRAINING

Every L&D leader knows the crucial role learning plays in building a diverse and
inclusive organizational culture. In this expert interview, we hear from
Stephanie Lynch of Airbnb about how the vacation rental platform celebrates
diversity through multicultural training.

Audrey Jarre

Head of Learning

Training & Learning



SLACK’S 4-STEP PLAYBOOK FOR BUILDING NEW HIRE COMMUNITIES THROUGH REMOTE
ONBOARDING

Slack helps companies around the world stay connected. But how does Slack keep
its own new hires connected, especially from a distance? We speak with Learning
Manager Halimah Jones about her four-step playbook for building new hire
communities.

Audrey Jarre

Head of Learning

Training & Learning



L&D IN A HYBRID WORLD: AIRCALL’S 4 TIPS FOR UPSCALING MANAGER TRAINING TO DRIVE
GROWTH

When you're scaling in a hybrid work environment, how can your manager training
keep up? We spoke to Aircall about their 4 tips for upscaling manager training
to drive growth.

Audrey Jarre

Head of Learning


EMPLOYEE ONBOARDING

Training & Learning



32 ONBOARDING TEMPLATES AND CHECKLISTS TO DESIGN GREAT NEW-HIRE EXPERIENCES

The best onboarding programs work because they’re specific and uniquely relevant
to your company and your new hire. But that doesn’t mean you need to build yours
from scratch. We've got your back.

Joei Chan

Director of Brand & Content, 360Learning

Training & Learning



9 PREBOARDING STRATEGIES TO KEEP NEW HIRES ENGAGED BEFORE THEIR FIRST DAY

65% of employers reported hiring people who do not show up on their first day.
Here's what you can do to avoid that.

Federica Giupponi

Admin & HR Manager, 360Learning

Training & Learning



OUR EXTENDED NEW EMPLOYEE CHECKLIST FOR ACHIEVING 93% ENGAGEMENT

Most onboarding programs are too short, too confusing, or non-existent. There’s
an opportunity here to better prepare employees and make sure they stick around.
Here's the onboarding checklist we swear by.

Joei Chan

Director of Brand & Content, 360Learning

Training & Learning



YOUR GUIDE TO BUILDING A SCALABLE EMPLOYEE ONBOARDING PROCESS IN 2022

Grab a pen and paper: here’s everything you need to create a great onboarding
program.

Joei Chan

Director of Brand & Content, 360Learning

Training & Learning



6 STEPS TO A GREAT REMOTE ONBOARDING PROCESS - AND WHAT TO AVOID

Onboarding employees has suddenly become trickier than ever. Here's our (very
real) playbook.

Joei Chan

Director of Brand & Content, 360Learning

Training & Learning



BETTER.COM'S ONBOARDING PROCESS FOR GROWING FROM 350 TO 3,000 EMPLOYEES

Building an onboarding process is one of the hardest things to get right in L&D,
especially when you're in hypergrowth. Here's how Better.com scaled their
process to support their massive growth.

Jonah Goldstein

Head of Learning, 360Learning


EMPLOYEE TRAINING

Training & Learning



5 REASONS DIVERSITY AND INCLUSION TRAINING IS GREAT FOR YOUR BOTTOM LINE

A truly inclusive and diverse workplace benefits nearly every facet of an
organization—and that includes financially.

Tom Baragwanath

Global Head of Content, 360Learning

Training & Learning



THE ULTIMATE GUIDE TO STARTING A SUCCESSFUL EMPLOYEE TRAINING PROGRAM

Launching a new training program isn’t as simple as buying some courses and
mandating employee attendance. Companies that enthusiastically push forward
without proper planning often suffer from misaligned business goals, overwhelmed
L&D departments, and a lack of C-suite buy-in. Any of these could sink your
training program as soon as it starts. Here’s what you need to know to get
started.

Tom Baragwanath

Global Head of Content, 360Learning

Training & Learning



5 LEARNING ORGANIZATION EXAMPLES TO INSPIRE YOUR COMPANY

Understand how companies like General Electric, Drift, Appen, and others
increased performance, simply by embracing a Learning Organization Model.

Robin Nichols

Content Lead US, 360Learning

Training & Learning



YOUR NEW MANAGER TRAINING ISN’T WORKING—HERE ARE 4 WAYS TO REVIVE IT

Do you have a terrible boss that you hate? Chances are, they didn't get proper
training. Here's how we can save the world from bad managers.

Joei Chan

Director of Brand & Content, 360Learning

Training & Learning



THE RIGHT WAY TO DO A TRAINING NEEDS ANALYSIS

You've been doing it wrong.

Sophie Agosta

VP Strategy & Operations, 360Learning

Training & Learning



GET STARTED WITH COMPLIANCE TRAINING (AS PAINLESSLY AS POSSIBLE)

How do you make a compliance training plan that conveys this essential
information without boring your teams’ socks off?

360Learning

Team


COLLABORATIVE LEARNING

Training & Learning



WHY COLLABORATIVE LEARNING IS THE NEXT PHASE OF LMS ELEARNING

Almost all LMSs focus primarily on administrators, not learners. It's top-down
by default. And who loves top-down anything? No one.

Caroline Solis

Product Marketing Director, 360Learning

Inside 360



HOW WE USE PEER LEARNING TO KEEP OUR COMPANY’S COMPETITIVE EDGE

We don’t just preach the benefits of collaborative learning—we live them.

Nicholas Wagner

Chief People & Culture Officer, 360Learning

Training & Learning



4 BENEFITS OF COLLABORATIVE LEARNING, BACKED BY SCIENCE & PSYCHOLOGY

Online training has a lot of great benefits and one major disadvantage: It can
be very isolating. Here's a solution.

Alex Kinney

IO Psychologist & Learning Advisor, 360Learning

Training & Learning



HOW COVID-19 FIRED UP THE TRANSITION TO COLLABORATIVE LEARNING AT WORK

Our way of working has changed, and so should our way of learning.

Liam Boogar-Azoulay

Brand Director, 360Learning

Training & Learning



9 TIPS TO CREATE A TRULY EFFECTIVE PEER FEEDBACK LOOP

One way to foster a healthy team culture is to implement a structured (yet
flexible) peer-to-peer feedback loop. Here are our 9 tips.

Bridget Poetker

Content Marketing & SEO Team Lead, G2

Inside 360



INSIGHTS AND EXPERIENCE: A WARM WELCOME TO TECH LEADER CAROLINE GAFFNEY, OUR NEW
INDEPENDENT BOARD MEMBER

We started 2022 with a bang by acquiring Looop–now, we're here with more great
news to share. We're welcoming the wonderful Caroline Gaffney to our board of
directors! Come and get to know her in 5 questions.

Nick Hernandez

CEO, 360Learning


SCIENCE OF LEARNING

Training & Learning



FROM TRAINER TO COMMUNITY LEADER: SUGATA MITRA AND THE FUTURE OF REMOTE LEARNING

Secret to remote learning success? Your grandma.

Amanda Rollins

Brand & Content Manager, 360Learning

Training & Learning



THE LINK BETWEEN DOPAMINE AND LEARNING OUTCOMES: WHAT DOES IT MEAN FOR BUSINESS?

Amanda Rollins

Brand & Content Manager, 360Learning

Training & Learning



WHY ACTIVE LEARNING IS KEY TO LEARNER SUCCESS

Active voice > passive voice. Always.

Amanda Rollins

Brand & Content Manager, 360Learning

Training & Learning



HOW TO DEVELOP ANTI-BIAS AND DIVERSITY TRAINING THAT’S TRULY EFFECTIVE

We share tips on developing training that encourages team members to confront
and understand their internally held biases and provide a path to do better.

Stephanie Escande

Global HR Manager, 360Learning

Training & Learning



4 BENEFITS OF COLLABORATIVE LEARNING, BACKED BY SCIENCE & PSYCHOLOGY

Online training has a lot of great benefits and one major disadvantage: It can
be very isolating. Here's a solution.

Alex Kinney

IO Psychologist & Learning Advisor, 360Learning

Training & Learning



THE LEARNING EXPERT’S GUIDE TO SHARING EFFECTIVE FEEDBACK

Sometimes, giving and receiving feedback can feel more like an obligation than a
truly valuable exercise. Our interview with Mirjam Neelen shows us there's
another way.

Jonah Goldstein

Head of Learning, 360Learning


LEARNING IMPACT

Training & Learning



HOW INES CRM EXPECTS TO DECREASE CHURN BY 20% WITH THE COLLABORATIVE LEARNING
PLAYBOOK

Keep your customers happy with the right training tool.

Benjamin Marchal

Head of Operations, 360Learning

Training & Learning



HOW ALPHASIGHTS BUILT A SCALABLE ONBOARDING PROGRAM WITH 99% SATISFACTION RATES

Learn how AlphaSights scaled their onboarding by leveraging in-house experts and
decentralizing learning.

Caroline Solis

Product Marketing Director, 360Learning

Training & Learning



3 DATA-BASED WAYS TO PROVE TRAINING ROI (+ FREE TRAINING ROI CALCULATOR)

It’s not enough to show that your program is helping employees learn new skills.
So, how do you put a dollar amount on a training program whose effects seem
largely unquantifiable? We've got three ways to put a value on training return
on investment–and a free calculator you can use right now.

Benjamin Marchal

Head of Operations, 360Learning

Training & Learning



HOW AIRCALL ONBOARDS 40 NEW HIRES A MONTH WITH ONE FULL-TIME L&D MANAGER

Aircall has 650 employees around the globe, and the company is still growing,
fast. To accommodate new joiners and provide a consistently exceptional
onboarding experience they needed to restructure their onboarding program to
make it scalable, interactive, and collaborative. See how they did it here.

Abd-elhadi Khair

Client Success Partner, 360Learning

Training & Learning



HOW APPEN SAVED $240K WITH COLLABORATIVE LEARNING

AI training outfit Appen has over 1,000 employees spread across four continents.
They needed a better way to deliver L&D at the speed of business, and
Collaborative Learning offered them a great solution. In this case study, we'll
explore how they save time and money with 360Learning.

Vladimir Marzloff

Head of Sales Operations, 360Learning

Training & Learning



HOW GTREASURY CREATES IMPACTFUL LEARNING EXPERIENCES USING SUBJECT-MATTER
EXPERTISE

Subject-matter experts are the true engine of learning. But how can you leverage
all that great expertise to create impactful learning experiences? We hear from
Riyaz Adamjee of GTreasury about his strategy for getting the most out of great
subject-matter expertise.

Jonah Goldstein

Head of Learning, 360Learning

NEWSLETTER
Subscribe to the new,
(unboring) way of learning

Our weekly newsletter of the best insights from L&D peer to L&D peer.

Subscribe
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