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MALWAREBYTES PRIVACY POLICY



Last Updated: April 19, 2021

We believe you have the right to a malware-free existence. We also believe just
as strongly that you have the right to privacy and control over your
information. This fundamental belief shapes our Privacy Policy.

We will be clear about the data we collect and why. We do not and will not sell
your data to third parties. Our primary purpose in collecting your data is to be
able to equip you with effective products and services that provide a more
agile, dynamic response to new and unknown threats.

This Privacy Policy applies to Malwarebytes websites and products and describes
how Malwarebytes collects, uses, shares and secures your personal information.
It also describes your choices regarding use, access and correction of your
personal information.

Please, if you have any questions or suggestions, don't hesitate to contact us
at privacy@malwarebytes.com.

Caution: Legalese ahead.


WHEN DO WE COLLECT YOUR INFORMATION?

We may collect your information: (1) when you license and use our software
("Software Collection"); (2) when you interact with certain portions of our
website, such as our forums, blogs, and support center ("Website Collection");
(3) when you communicate with us by email, chat, or otherwise ("Dialogue
Collection"); and (4) when you apply to work for us (“Job Applicant Collection”)


SIMPLY

We collect your information when you use our software, website, or otherwise
communicate with us.


WHAT INFORMATION DO WE COLLECT?

We may collect both personal information and non-personal information. personal
information is information that is either expressly provided by you, such as
your name, or information that can be used either alone or in combination with
other information to personally identify you, such as your email address, phone
number, and user name.

We may collect the following personal information from you: Contact Information
(such as name, email address, mailing address, or phone number); Unique
Identifiers (such as username and password used for authenticating your
Malwarebytes accounts and products) and machine identification number;
Information about your business (such as company name, company size, business
type) and; Information related to your usage of our products as described in the
next section, below.

Our service providers may collect billing information (credit card number and
billing address) on our behalf to process orders.

Non-personal information is all information that is not personal information or
is information that was personal information but which we modify and/or
aggregate with other data in order to make it Non-personal information. As is
true of most websites, we gather certain information automatically. This
information may include Internet protocol (IP) addresses, browser type, Internet
service provider (ISP), referring/exit pages, the files viewed on our site
(e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or
clickstream data to analyze trends in the aggregate, and anonymously generated
device identifiers and administer the site.


SIMPLY

There are two types of information we collect: personal and non-personal.


SOFTWARE COLLECTION – INFORMATION COLLECTED WHEN USING OUR SECURITY SOFTWARE


USER-AGENT STRING

Each API communication coming from any of our client software identifies itself
with a string that includes information about the software itself:

 * The program and build which is sending the request
 * The current license state (as identified by the product)
 * The version of the software as well as any subcomponents (currently,
   databases) that it uses


WHY?

So we can manage your Malwarebytes product and ensure that it is up to date.


GEOIP DATA

When we collect data from our client systems, we do not store IP address from
which the request originates. However, we do use it to gather geographic
information on the system calling in:

 * A location item indicating the continent, country, city, and approximate
   latitude/ longitude of the user based on your IP address
 * The type of connection (dialup/broadband/satellite/mobile)
 * The ISP through which the connection is made
 * The organization to which the IP address is licensed, if any


WHY?

So our malware intelligence team can track malware and potentially unwanted
program ("PUP") outbreaks and patterns.


FUNCTIONAL DATA

We collect data that is necessary for the functionality of the software or for
our performance of providing the software to you. For example, we may need to
collect system processes and behaviors in order to perform system rollback and
recovery operations.


WHY?

So our products are able to function as intended, including being able to detect
and remediate malware and PUPs, and provide rollback and recovery operations.


CLIENT DATA

In addition to functional data, we collect client data from each program that
describe the client environment (i.e., our software and the computer system it
is running on). In this, we collect:

 * The operating system the program is installed on
 * The system language in use on that system
 * The processor architecture (i.e., 32- or 64-bit)
 * The file system in use (i.e., FAT32)
 * Information from the Windows Security/Action Center, including security
   settings and programs installed or in use
 * Information about other Malwarebytes program settings and how they are
   configured
 * Information about how you use our software or services ("Log Data") including
   use of integrations with our products


WHY?

So we can gather performance data around our products and how they operate in
relation to different hardware and software environments. By having this data,
we can improve our products as well as optimize them for the various system
configurations that our users are using.


MACHINE IDENTIFICATION DATA

We identify each system by assigning each system with a Malwarebytes-generated
distinct identifier that is created at install time.


WHY?

So we are able to get an accurate count of our install base. We are also able to
identify changes to an individual system over time, allowing us to recognize
trends which are used for improving our products.


LICENSE DATA

We collect data from products corresponding to the products' applicable license
state. These data also use a unique identifier. In this, we collect:

 * The key or keys used to license the current product
 * The type of license being used
 * If it represents a console system, the number of seats being managed by that
   installation of the console
 * Endpoint and network domain information


WHY?

So we can remind you when your Malwarebytes subscription is about to expire or
to determine the correct license type. We may use such license data in
conjunction with other software collection to assist you in resolving licensing
issues.


MALWARE AND PUP DATA

We collect data about the malware and PUPs that are detected by our products. We
collect:

 * The vendor name of the malware or PUP removed
 * An encrypted description of which database rule was used to remove the
   malware or PUP in question
 * Artifacts detected as malware, PUPs, or suspicious files
 * Information related to detected artifacts


WHY?

So our malware intelligence team can track malware and PUP outbreaks and improve
the efficacy of Malwarebytes products.


TRIAL DATA

When a client attempts to start a trial, we track it remotely in order to
validate that the trial is allowed. For this information we use another unique
system identifier. We collect:

 * The client's request for a trial
 * The start date and duration of the trial provided
 * Any attempted conversion/purchase generated by clicking an in-app link, so
   that it can be correlated with a trial


WHY?

So we can update your Malwarebytes products accurately and when they need it.


EXPLOIT DATA

In Malwarebytes Anti-Exploit products we collect a complex data object for any
exploit process which is blocked by the software. In this data we collect:

 * Process ID of the exploit process
 * File path of exploit process
 * MD5 hash of the exploit payload, if any
 * Command-line arguments passed to the exploit
 * A list of URLs potentially associated with the exploit, including redirect
   jumps if any
 * Exploit payload files
 * Exploit file-format (doc, pdf, xls, etc…)
 * (Potentially) a copy of the exploit executable itself


WHY?

So our malware intelligence team can track exploit outbreaks and deepen its
understanding of new exploit techniques.


OPERATING SYSTEM USER ACCOUNT NAME AND DOMAIN

In certain Malwarebytes business products providing brute-force attack
protection, we collect user account names and domain information.


WHY?

So that you (as the customer) can see what credentials are being targeted during
brute-force attacks.


PORT NUMBER(S) USED FOR INCOMING CONNECTIONS.

In certain Malwarebytes business products providing brute-force attack
protection, we collect user account names and domain information associated with
connections to network port numbers, including, but not limited to, those
associated with: remote desktop protocol, FTP, SQL, IMAP, POP3, SMTP.


WHY?

So that you (as the customer) can see what ports are being used for connections
by different protocols, and improve our products.


MOBILE APPLICATION DATA

When you download and use our Services, we automatically collect information on
the type of device you use, operating system version, and the unique device
identifier.

We send you push notifications from time-to-time in order to update you about
any events or promotions that we may be running. If you no longer wish to
receive these types of communications, you may turn them off at the device
level. To ensure you receive proper notifications, we will need to collect
certain information about your device such as operating system and user
identification information.

We do not ask for, access or track any location-based information from your
mobile device at any time while downloading or using our Mobile Apps or
Services.

We use mobile analytics software to allow us to better understand the
functionality of our Mobile Software on your phone. This software may record
information such as how often you use the application, the events that occur
within the application, aggregated usage, performance data, and where the
application was downloaded from. We do not link the information we store within
the analytics software to any personal information you submit within the mobile
application.

As part of our text message filtering functionality, our Mobile Software also
collects text messages from senders who are not in your contacts, and analyzes
these text messages to determine whether they are malicious. We only receive the
sender information and the body of the message which is analyzed to determine if
they contain malicious URLs or come from malicious senders; no information is
provided about the recipient. Text messages that are malicious are retained for
analysis by our researchers, however, all other text messages are discarded.


SIMPLY

We collect information that allows us to fight against malware and PUPs on your
device and contact you if you allow us to send push notifications.


SOFTWARE COLLECTION – INFORMATION COLLECTED WHEN USING OUR MALWAREBYTES PRIVACY
SOFTWARE


LICENSE DATA

As part of installation and activation of your Malwarebytes Privacy application,
we:

 * Collect the key used to license the product; and
 * Generate a unique identifier.


WHY?

So that we can activate your license, validate your account, and assist you in
resolving licensing issues.


SOFTWARE VERSION

We identify what version of the Malwarebytes Privacy application you are
running.


WHY?

So that we can provide you with updates to the Malwarebytes Privacy product.


MALWAREBYTES PRIVACY’S WIREGUARD PUBLIC KEY

Your Malwarebytes Privacy application generates a cryptographic public/private
key pair.

We only receive the public key which is used to validate and establish a VPN
connection.

Your public/private key pair is periodically changed for increased security.


WHY?

So that your Malwarebytes Privacy application is able to connect to the VPN
service as allowed under the applicable device limit associated with your
purchase.


THE MALWAREBYTES PRIVACY APPLICATION DOES NOT COLLECT OR RETAIN THE FOLLOWING:

 * Details about the websites or IP addresses browsed on your device;
 * DNS requests made by you;
 * Bandwidth usage on your device;
 * Network details of your device, including IP address;
 * Telemetry data from the Malwarebytes Privacy application, including telemetry
   on functionality and on system environment; OR
 * Local Malwarebytes Privacy application logs. These logs are only available on
   your device and can be helpful for diagnostic purposes if you experience
   connectivity issues. If you have an issue with the application you can choose
   to submit a copy of the log to our support team, but we do not automatically
   receive it.


WEBSITE AND DIALOGUE COLLECTION

As part of our Website Collection and Dialogue Collection we collect and we ask
you to provide information about yourself including but not limited to:

 * Contact details, including but not limited to your name, address, e-mail
   address;
 * User ID and password, if you establish a Malwarebytes account;
 * Chat and video conference information, you provide when interacting with our
   teams;
 * Information about your device, including browser type and web traffic
   information


WHY?

Providing your data is optional, but it may be necessary for certain services,
accessing content, such as whitepapers and webinars, or to receive customer
support services. In such cases, if you do not provide your information, we may
not be able to provide you with the requested services.


JOB APPLICANT COLLECTION

When you apply for a position at Malwarebytes, we ask you to provide information
about yourself including, but not limited to:

 * Contact details, including but not limited to your name, address, e-mail
   address;
 * Your past education and job history, and other customary details you include
   on your resume or curriculum vitae; and
 * Voluntary EEO or similar data required to comply with applicable laws,
   including equal Employment Opportunity record keeping, reporting, and other
   legal requirements.


SIMPLY

We collect your information when you give it to us as part of a job application.


HOW DO WE COLLECT YOUR INFORMATION?


DIRECTLY

Some information you (or someone acting on your behalf) provide to us directly.
For example, when you post comments, ask questions in our blog, fill out a user
profile, apply for a job, or voluntarily decide to grant us remote access to
provide you with technical support. Also, we may collect and store all posted
forum and blog information and user profiles and make them available for public
viewing.


SIMPLY

We collect your information when you give it to us or post in forums or blogs.


COOKIES

Malwarebytes and its service providers collect information through "cookies" and
other similar tracking technologies to analyze trends, administer the website,
track users' movements around the website, and to gather demographic information
about our user base as a whole. Cookies are text files saved by your browser
when you log into our software or services. We may use both session cookies and
persistent cookies to identify that you have logged in, to tell us how and when
you interact with our software or services, and to check aggregate usage and web
traffic. Unlike persistent cookies, session cookies are deleted when you log off
and close your browser. If you prefer, you can always change your browser
options to stop accepting cookies or to prompt you before accepting cookies.
However, if you do not accept cookies you may not be able to access the entirety
of our software and services.


SIMPLY

We also collect your information using "cookies" and other similar tracking
technologies when you visit our website. You can prevent this method of
information collection if you like.

You may manage your Cookie Settings for our website here. We have classified our
cookies into four different categories which we have described below. Within the
Cookie Settings, you may choose not to allow certain categories of cookies.
However, you should know that blocking some types of cookies may impact your
experience on the site and the services we are able to offer.

Click here to manage your cookie and privacy preferences.

STRICLY NECESSARY COOKIES

These cookies are necessary for our website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for our services, such as setting your privacy
preferences, logging in or filling in forms.

SIMPLY

By the nature of the category name, these cookies are necessary for us to make
our website function.

PERFORMANCE COOKIES

These cookies allow us to count visits and traffic sources, so we can measure
and improve the performance of our website. They help us know which pages are
the most and least popular and see how visitors move around our website. These
cookies collect this information in an aggregated manner, which keeps you
anonymous.

SIMPLY

These cookies collect anonymized information that help us improve our website,
and as a result, enhances your browsing experience.

FUNCTIONAL COOKIES

These cookies allow the provision of enhance functionality and personalization,
such as remembering language preferences and remembering where you paused a
video to allow you to resume playing where you left off.

SIMPLY

These cookies help us personalize our website for you by remembering your
preferences and settings.

TARGETING COOKIES

These cookies are set through our website by our marketing partners. They may be
used by those companies to build a profile of your interests and show you
relevant ads on other websites.

SIMPLY

These cookies help deliver content to you that is tailored to your interests
based on information from your visit.


ACCOUNT REGISTRATION

If you create an account with us through a third party like Facebook or Twitter
("SNS Accounts") you may have to provide us with your user name or user ID so
that we can authenticate your identity.


SIMPLY

We collect your information when you create an account.


SOFTWARE FUNCTIONALITY

Our software collects information about your use of the software as well as
transfers of information between your computers that run the software and our
servers. This is necessary to ensure our software is operating correctly and to
confirm the status of your license of our software.


SIMPLY

We collect information about your Malwarebytes license.


FROM THIRD PARTIES

We receive information about you from distributors and resellers who sell our
products and services to you, as well as payment processors who process payments
you make for purchasing our products and services.


SIMPLY

We collect information about your Malwarebytes purchases where you make them
through third-parties.


HOW DO WE USE PERSONAL INFORMATION

We use personal information for the following business purposes: providing you
with information, products or services; providing support to you and responding
to your requests; correspondence with you about our products, services, events,
or news; performing and enforcing any contract(s) between yourself and
Malwarebytes, including billing and collections; to improve our products and
services, including malware research, as well as our websites and present
content to you; as described to you when collecting your personal information or
as otherwise allowed by applicable law.

We will not collect additional categories of personal information or use the
personal information we collected for materially different, unrelated, or
incompatible purposes without providing you notice.

Other than with respect to the exceptions below, we do not share personal
information with third parties


SIMPLY

We use your information for providing you with our services. In certain
situations, described below, we may share your personal information with a third
party.


EXCEPTIONS


WEBSITE ANALYTICS

Our servers automatically record Log Data information about how a user interacts
with our software and services on our websites, including but not limited to our
public website and our web-based management consoles. Log Data may include a
user's Internet Protocol (IP) address, browser type, operating system, web page
that the user was visiting before accessing our server, search terms, and the
pages or features of our software or services accessed by the user and the time
spent there. Google Analytics provides us with the analysis of such data.
Google's privacy policy is available at http://www.google.com/policies/privacy.


SIMPLY

Exception #1: We receive your website interaction information from Google for
analytical purposes.


SERVICE PROVIDERS

We may engage service providers to administer and provide our services. We may
provide personal information to such service providers only for the purpose of
performing services on our behalf, such as fulfilling orders and delivering
updates, payment processing, providing customer service, sending marketing
communications, conducting research and analysis, and providing cloud computing
infrastructure. We require such service providers to agree not to disclose your
personal information or use your personal information for any other purpose.

For our cloud-based Software, we utilize Amazon Web Services for our
infrastructure. With such infrastructure, you are able to benefit from Amazon
Web Services Cloud Compliance security and privacy measures, including but not
limited to ISO and SOC certifications. For more information on Amazon Web
Services Cloud Compliance please visit https://aws.amazon.com/compliance/.


SIMPLY

Exception #2: If we give your information to a service provider company, they
won't use your information outside of our business relationship.


BUSINESS TRANSACTIONS

Information that we collect from users, including personal information, is
considered a business asset. Accordingly, if we go out of business or enter
bankruptcy, or if we are acquired, e.g., as a result of a transaction such as a
merger, acquisition, or asset sale, your personal information may be disclosed
or transferred to the third-party acquirer in connection with the transaction.
You will be notified via email and/or a prominent notice on our website, of any
change in ownership, uses of your personal information, and choice you may have
regarding your personal information.


SIMPLY

Exception #3: If someone buys us or we go bankrupt, your information may be
transferred to someone else.


GOVERNMENTAL; LAW ENFORCEMENT

We may disclose personal information to government agencies, law enforcement
officials, and private parties as we, in our sole discretion, believe necessary:
(1) to satisfy or comply with any applicable law, regulation or legal process;
(2) to respond to lawful requests, including subpoenas, warrants or court
orders; (3) to protect our property, rights and safety and the rights, property
and safety of third parties or the public in general; and (4) to prevent or stop
activity we consider to be illegal or unethical.

In certain situations, Malwarebytes may be required to disclose personal data in
response to lawful requests by public authorities, including to meet national
security or law enforcement requirements.


SIMPLY

Exception #4: If the government asks for your information, we may comply.


CONSENT

We may share your personal information with third-party sites or platforms, such
as social networking sites, but only if you have expressly requested that we do
so.

Similarly, by posting profile, content, or other information, including personal
information to a forum or blog, you indicate your consent to its public use. You
should be aware that any information you provide in these areas may be read,
collected, and used by others who access them. We will list you in our publicly
accessible member directory on the forum website.

We also display testimonials of satisfied customers on our websites in addition
to other endorsements. With your consent, we may post your testimonial along
with your name. If you wish to update or delete your testimonial, you can
contact us at privacy@malwarebytes.com.


SIMPLY

Exception #5: If you post your information in one of our forums or on the blog,
well, that's public.


OTHER PRIVACY CONSIDERATIONS


THE LEGAL BASES FOR USING PERSONAL INFORMATION

The General Data Protection Regulation (EU) 2016/679 ("GDPR") effective May 25,
2018. The GDPR requires that a valid legal basis be used to process personal
data. In certain countries, there are different legal bases that we rely on to
use your personal information, namely:

PERFORMANCE OF A CONTRACT

The use of your personal information may be necessary to perform the agreement
you have with us. For example, to complete your purchase of your product, to
register and maintain your account and to make sure that your product performs
its functions in a secure way or to respond to your requests.

LEGITIMATE INTERESTS

We may use your personal information for our legitimate interests. For example,
we rely on our legitimate interest to analyze and improve our products and the
content on our websites, to send you notifications about software updates or
information about products or to use your personal information for
administrative, fraud detection or legal purposes.

LEGAL OBLIGATION

We may use your personal information to comply with legal requirements, as
further described in Exception 4, above.

CONSENT

We may at times, request your consent to conduct certain actions with your
personal information. When requesting your consent, we are transparent in
ensuring you know what you are consenting to.


SIMPLY

These are the legal bases we use for processing data subject to the GDPR.


CALIFORNIA RESIDENTS

If you are California resident, you can find more information about your rights
on our California Residents Privacy Notice Supplement.


SIMPLY

California residents can learn more about their rights on our California
Residents Privacy Notice Supplement.


CHOICE

We partner with a third-party service provider to display advertising on our
website or to manage our advertising on other sites. Our third-party service
provider may use cookies or similar technologies in order to provide you
advertising based upon your browsing activities and interests. If you wish to
opt out of interest-based advertising click here [or if located in the European
Union click here]. Please note you will continue to receive generic ads.

You may sign-up to receive email or newsletter or other communications from us.
By interacting with us, such as attending a webinar, attending our sponsored
events or downloading content from our website, you may be added to our mailing
list. If you would like to discontinue receiving this information, you may
update your email preferences by using the "Unsubscribe" link found in emails we
send to you or at your member profile on our website or by contacting us at
privacy@malwarebytes.com.

You may have the right to limit the use and disclosure of your personal
information as required by the Privacy Shield Frameworks principles, such as
whether your personal information is disclosed to a third party or used for
purposes materially different from the purpose for which the personal
information was originally collected or subsequently authorized by you. If you
wish to limit the use and disclosure of personal information in accordance with
the Privacy Shield Frameworks principles, please contact us using our online
request form.


USAGE AND THREAT STATISTICS

You may opt out of usage and threat statistics collection in certain
Malwarebytes products within the settings. Threat statistics collection includes
detection samples and their corresponding statistics. Usage statistics includes
behavior usage tracking. Do it in just a couple of clicks. To opt out please
follow the instructions below.

USING MALWAREBYTES FOR HOME ON WINDOWS:

From the Navigation menu select Settings
Scroll down to "Usage and Threat Statistics"
Untick the box that reads "Anonymously help fight malware by providing usage and
threat statistics"
Usage and threat statistics collection will be disabled

USING MALWAREBYTES FOR ANDROID

From the Navigation menu select Settings
Scroll down to the General section
Untick the box that reads "Help us Anonymously"
Usage and threat statistics collection will be disabled

USING MALWAREBYTES FOR MAC:

Open Malwarebytes and click Settings
Uncheck "Help fight malware by providing usage and threat statistics"
Usage and threat statistics collection will be disabled

USING MALWAREBYTES FOR IOS:

Open Malwarebytes and tap Settings
Turn off "Share anonymous telemetry"
Whitelisted phone number and URL collection will be disabled

You may change your preferences at any time following the same steps.


SIMPLY

We want to give you control to manage your data.


SECURITY

We take commercially reasonable measures to protect personal information from
unauthorized access, use, and disclosure. However, no method of transmitting
information over the Internet or storing information is completely secure.
Accordingly, we can't guarantee the absolute security of your personal
information.


SIMPLY

We do what we reasonably can to protect your information.


RETENTION

We will retain your personal information as needed to fulfill the purposes for
which it was collected. We will retain and use your personal information as
necessary to comply with our business requirements, legal obligations, resolve
disputes, protect our assets, and enforce our agreements. Because these needs
can vary for different data types in the context of different products or
services, actual retention periods can vary significantly.


SIMPLY

Our retention periods differ for each type of personal information, but we only
retain such information to fulfill the purposes for which it was collected.


LINKS

Our website may contain links to other websites and services. Any information
that you provide on or to a third-party website or service is provided directly
to the owner of the website or service and is subject to that party's privacy
policy. Our Privacy Policy does not apply to such websites or services and we
are not responsible for the content, privacy, or security practices and policies
of those websites or services.


SIMPLY

Our privacy policy doesn't apply when you visit sites we link to.


UPDATE OR DELETE YOUR PERSONAL INFORMATION

Upon request, Malwarebytes will provide you with information about whether we
hold any of your personal information. You may access or modify the personal
information associated with your use of our services at any time by updating
your "My Account" information by navigating to my.malwarebytes.com, signing into
your account and updated your personal information. Similarly, you may delete
your My Account itself by logging into my.malwarebytes.com. Alternatively, you
may submit a data subject access request to access, modify, or delete (subject
to applicable law) the personal information associated with your use of our
services. If you want us to delete your personal information, your forum
account, or your support account, please contact us at privacy@malwarebytes.com
with your request. We will respond to your requests within a reasonable
timeframe. We will delete your information as soon as possible; however, some
information may remain in archived/backup copies for our records or as otherwise
required by law. We may retain your information for as long as your account is
active or as needed to provide you services, comply with our legal obligations,
resolve disputes and enforce our agreements.


FOR OUR PARTNERBYTES PLATFORM ONLY:

Malwarebytes acknowledges that you have the right to access your personal
information. Malwarebytes has no direct relationship with the individuals whose
personal data it processes. An individual who seeks access, or who seeks to
correct, amend, or delete inaccurate data should direct their query to the
Malwarebytes' Client (the data controller). If requested to remove data we will
respond within a reasonable timeframe. In certain circumstances we may be
required by law to retain your personal information or may need to retain your
personal information in order to continue providing a service.


SIMPLY

Subject to applicable laws, we'll delete or modify your information if you ask.


INTERNATIONAL

Your personal information may be transferred to, and maintained on, computers
located outside of your state, province, country, or other governmental
jurisdiction where the privacy laws may not be as protective as those in your
jurisdiction. If you are located outside the United States and choose to provide
your personal information to us, we may transfer your personal information to
the United States and process it there.

Malwarebytes participates in and has certified its compliance with the EU-U.S.
Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework
(collectively, "Privacy Shield Frameworks"). Malwarebytes is committed to
subjecting all personal data received from European Union (EU) member countries
and Switzerland, in reliance on the Privacy Shield Frameworks, to the
Frameworks' applicable Principles. To learn more about the Privacy Shield
Frameworks, visit the U.S. Department of Commerce's Privacy Shield List.

Malwarebytes is responsible for the processing of personal data it receives,
under the Privacy Shield Frameworks, and subsequently transfers to a third party
acting as an agent on its behalf. Malwarebytes complies with the Privacy Shield
Principles for all onward transfers of personal data from the EU and
Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy
Shield Frameworks, Malwarebytes is subject to the regulatory enforcement powers
of the U.S. Federal Trade Commission. In certain situations, Malwarebytes may be
required to disclose personal data in response to lawful requests by public
authorities, including to meet national security or law enforcement
requirements.

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third party dispute resolution
provider (free of charge) at https://www.jamsadr.com/eu-us-privacy-shield.

Under certain conditions, more fully described on the Privacy Shield website,
you may invoke binding arbitration when other dispute resolution procedures have
been exhausted.


SIMPLY

If you're not in the U.S., we may transfer your information to the U.S. We
participate in the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy
Shield Framework.


CHILDREN

Our services are not directed to children under eighteen, and we do not
knowingly collect personal information from children under thirteen. If we learn
that we have collected personal information of a child under thirteen we will
delete such information from our files as soon as possible, provided, however,
that some information may remain in archived/backup copies for our records or as
otherwise required by law.


SIMPLY

We don't knowingly collect information on children, and delete it if we
inadvertently do collect it.


REVISIONS

We may modify and revise this Privacy Policy from time to time. If we make any
material changes to this Privacy Policy, we will notify you of such changes by
posting them on our website or by sending you an email or other notification
prior to the change becoming effective.


SIMPLY

We'll let you know if we revise our privacy policy. If we make a material
change, we will let you know before the change takes place.


CALIFORNIA RESIDENTS PRIVACY NOTICE

Questions? Please contact us @ 3979 Freedom Circle, 12th Floor, Santa Clara, CA
95054 or via email at privacy@malwarebytes.com if you have any questions about
our Privacy Policy

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