Submitted URL: https://support.klaudena.com/
Effective URL: https://support.klaudena.com/de/support/home
Submission: On July 29 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 14 IPs in 3 countries across 9 domains to perform 37 HTTP transactions. The main IP is 3.223.165.124, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.klaudena.com.
TLS certificate: Issued by R11 on July 25th 2024. Valid for: 3 months.
This is the only time support.klaudena.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 14 3.223.165.124 14618 (AMAZON-AES)
1 2606:4700:440... 13335 (CLOUDFLAR...)
1 104.17.25.14 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
8 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
4 2a00:1450:400... 15169 (GOOGLE)
1 52.216.26.78 16509 (AMAZON-02)
2 52.204.233.252 14618 (AMAZON-AES)
2 52.55.33.190 14618 (AMAZON-AES)
1 18.245.60.105 16509 (AMAZON-02)
1 18.66.122.128 16509 (AMAZON-02)
1 13.35.58.5 16509 (AMAZON-02)
1 13.35.58.109 16509 (AMAZON-02)
37 14
Apex Domain
Subdomains
Transfer
22 klaudena.com
support.klaudena.com
klaudena.com
2 MB
5 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 22502
muama.webpush.freshchat.com
24 KB
4 google.com
drive.google.com — Cisco Umbrella Rank: 893
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 79650
cdn.freshdev.io — Cisco Umbrella Rank: 106732
25 KB
1 amazonaws.com
s3.amazonaws.com
6 KB
1 derila.com
derila.com
4 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
1 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 336
11 KB
1 fontawesome.com
kit.fontawesome.com — Cisco Umbrella Rank: 3618
37 9
Domain Requested by
14 support.klaudena.com 2 redirects support.klaudena.com
8 klaudena.com support.klaudena.com
4 wchat.freshchat.com support.klaudena.com
wchat.freshchat.com
4 drive.google.com support.klaudena.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 static.freshdev.io support.klaudena.com
1 muama.webpush.freshchat.com wchat.freshchat.com
1 s3.amazonaws.com support.klaudena.com
1 derila.com support.klaudena.com
1 fonts.googleapis.com support.klaudena.com
1 cdnjs.cloudflare.com support.klaudena.com
1 kit.fontawesome.com support.klaudena.com
37 12

This site contains links to these domains. Also see Links.

Domain
klaudena.com
ekomlita.everflowclient.io
Subject Issuer Validity Valid
support.klaudena.com
R11
2024-07-25 -
2024-10-23
3 months crt.sh
*.fontawesome.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2023-12-04 -
2025-01-03
a year crt.sh
cdnjs.cloudflare.com
E1
2024-06-02 -
2024-08-31
3 months crt.sh
upload.video.google.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh
klaudena.com
WE1
2024-06-17 -
2024-09-15
3 months crt.sh
derila.com
WE1
2024-06-07 -
2024-09-05
3 months crt.sh
*.google.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.freshchat.com
Amazon RSA 2048 M02
2024-01-22 -
2025-02-18
a year crt.sh
*.wchat.webpush.myfreshworks.com
Amazon RSA 2048 M02
2024-06-04 -
2025-07-03
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh

This page contains 9 frames:

Primary Page: https://support.klaudena.com/de/support/home
Frame ID: 5E7D12A73730E3BEF72042AE47D0F611
Requests: 29 HTTP requests in this frame

Frame: https://drive.google.com/file/d/1DcmoTekaHWfWvGw-GubFz4ChBBEMqmtp/preview
Frame ID: DE02212943402A3C2510A96A6B9FB2DF
Requests: 1 HTTP requests in this frame

Frame: https://drive.google.com/file/d/1F55sKM_aK2FqVoPHPuQfsF4qtq8vgcR3/preview
Frame ID: 44060A825B922C08DDD50261F8E82140
Requests: 1 HTTP requests in this frame

Frame: https://drive.google.com/file/d/10vzTaPeC6c8z4zGyxRDesTM_RJNoZ_Fa/preview
Frame ID: 836B1655C43CCAD3AC2794E20D1969C6
Requests: 1 HTTP requests in this frame

Frame: https://drive.google.com/file/d/11qPAwdaliTXhe3awNIhy98JeKgP7y-v5/preview
Frame ID: 34608C824840494E542E7689AB58BB51
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=8f45d611-cca6-497c-b3db-a29cc93d7273&origin=https://support.klaudena.com
Frame ID: 0C373B00C0C2EF6E636E142DE4E93AE2
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=8f45d611-cca6-497c-b3db-a29cc93d7273&referrer=aHR0cHM6Ly9zdXBwb3J0LmtsYXVkZW5hLmNvbQ==&eagerLoad=true
Frame ID: F2F30BB781C67E63400463F002E5272B
Requests: 1 HTTP requests in this frame

Frame: https://muama.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmtsYXVkZW5hLmNvbQ==
Frame ID: 489BBC4459B4645515E69B2F30C7CAED
Requests: 1 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 7C7371B7678914B567A98CE95497BA0E
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : Klaudena

Page URL History Show full URLs

  1. https://support.klaudena.com/ HTTP 302
    https://support.klaudena.com/support/home HTTP 302
    https://support.klaudena.com/de/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • kit\.fontawesome\.com/([0-9a-z]+).js

Page Statistics

37
Requests

100 %
HTTPS

36 %
IPv6

9
Domains

12
Subdomains

14
IPs

3
Countries

2191 kB
Transfer

3356 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.klaudena.com/ HTTP 302
    https://support.klaudena.com/support/home HTTP 302
    https://support.klaudena.com/de/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

37 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.klaudena.com/de/support/
Redirect Chain
  • https://support.klaudena.com/
  • https://support.klaudena.com/support/home
  • https://support.klaudena.com/de/support/home
62 KB
20 KB
Document
General
Full URL
https://support.klaudena.com/de/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.223.165.124 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-223-165-124.compute-1.amazonaws.com
Software
fwe /
Resource Hash
ebfd2cfe7920b0e81582d32d0994030cc6dd576d8733dc967e6429fceaaa35d5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 29 Jul 2024 04:55:55 GMT
etag
W/"09a20dbd58e417aeaa0be8417f1f1ca8"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
42
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 198
x-ratelimit-reset
290724045655
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
ed45ed45-5af4-4245-a130-592fccfadc59
x-trace-id
00-64445b6138ad5e706fb94c5a332751a1-5ce789f8306c3fd1-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache
content-security-policy
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content-type
text/html; charset=utf-8
date
Mon, 29 Jul 2024 04:55:55 GMT
location
https://support.klaudena.com/de/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
49
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
290724045655
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
7163076a-a82e-4cf0-ad19-44c6ecbff18e
x-trace-id
00-864a2589978d67d12f474ed0c5e36a1f-b4e1b610ed47e4ed-00
x-xss-protection
1; mode=block
cda51dbc4c.js
kit.fontawesome.com/
0
0
Script
General
Full URL
https://kit.fontawesome.com/cda51dbc4c.js
Requested by
Host: support.klaudena.com
URL: https://support.klaudena.com/de/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::ac40:93bc , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash

Request headers

Referer
https://support.klaudena.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Mon, 29 Jul 2024 04:55:56 GMT
cf-cache-status
MISS
server
cloudflare
access-control-max-age
3000
access-control-allow-methods
GET, OPTIONS
access-control-allow-origin
*
cache-control
max-age=0, private, must-revalidate
vary
Accept-Encoding
cf-ray
8aaa84fedd242bd1-FRA
access-control-allow-headers
accept, accept-langauge, content-language, content-type, fa-kit-token
content-length
9
x-request-id
F-aWHFqR5RpGilcrQyMC
all.min.css
cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.3/css/
58 KB
11 KB
Stylesheet
General
Full URL
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.3/css/all.min.css
Requested by
Host: support.klaudena.com
URL: https://support.klaudena.com/de/support/home
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.17.25.14 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d87ddf917b7a1449ab45e2b8e3c98354629bdd65b6659c37e6023bbea1ce1386
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Referer
https://support.klaudena.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Mon, 29 Jul 2024 04:55:55 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=15780000
age
384271
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
10482
last-modified
Sat, 06 Jan 2024 21:52:53 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"6599bda5-28f2"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=RLs5AyFU%2Fuq5Epf08h%2BzI8D38gtk82DRVvOU6ECSHX%2FEqEiuBbaLX57UfjLUlJQu%2F5PXhK%2Bawj0FXpYVS%2F6pUsJ1KUzh9ktUXN8tt8JbMt28l%2BGHPu91Qn4rtNtbYbqXAngtpKRK"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=30672000
accept-ranges
bytes
timing-allow-origin
*
cf-ray
8aaa84febdfd37d8-FRA
expires
Sat, 19 Jul 2025 04:55:55 GMT
theme.css
support.klaudena.com/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://support.klaudena.com/assets/cdn/portal/styles/theme.css
Requested by
Host: support.klaudena.com
URL: https://support.klaudena.com/de/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.223.165.124 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-223-165-124.compute-1.amazonaws.com
Software
fwe /
Resource Hash
bf405e3190b73372ea12ef9bdf7645cdd4fe7ba2144ce540ab52532736b29461
Security Headers
Name Value
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Response headers

date
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Response headers

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content-encoding
gzip
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server
ESF
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908 KB
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Response headers

date
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date
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General
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Requested by
Host: support.klaudena.com
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Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Response headers

date
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Request headers

Referer
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User-Agent
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Response headers

date
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content-security-policy
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General
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https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
AmazonS3 /
Resource Hash

Request headers

Referer
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Upgrade-Insecure-Requests
1
User-Agent
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Response headers

age
10962
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
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etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
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server
AmazonS3
vary
Accept-Encoding Origin
via
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x-amz-cf-id
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x-amz-cf-pop
FRA60-P10
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AES256
x-cache
Hit from cloudfront

Verdicts & Comments Add Verdict or Comment

24 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 object| 6 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| fcWidget object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

4 Cookies

Domain/Path Name / Value
support.klaudena.com/ Name: _x_w
Value: 33_2
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Value: 516=Es3SayuxOdYDdwTiKMEP20lSwJnBmEx53kqSrW86bDDjJIT5ITdsYofeFSgA0TZHd9fImaqF9k2VDravh-515x3ovbicenrmpFAe_dpho1uwHplMZRA8qX0RkolbHBIj4nlBndDs8zKHAcmsVdMf7bE7mfve6-yPtqopLqc3zfw
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1 Console Messages

Source Level URL
Text
network error URL: https://kit.fontawesome.com/cda51dbc4c.js
Message:
Failed to load resource: the server responded with a status of 403 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdnjs.cloudflare.com
derila.com
drive.google.com
fonts.googleapis.com
kit.fontawesome.com
klaudena.com
muama.webpush.freshchat.com
s3.amazonaws.com
static.freshdev.io
support.klaudena.com
wchat.freshchat.com
104.17.25.14
13.35.58.109
13.35.58.5
18.245.60.105
18.66.122.128
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