www.efficy.com Open in urlscan Pro
185.111.55.203  Public Scan

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2 forms found in the DOM

POST

<form method="POST">
  <select name="languages-switcher" class="languages">
    <option selected="selected" value="https://www.efficy.com?force=en">English</option>
    <option value="https://www.efficy.com/fr/?force=fr">Français</option>
    <option value="https://www.efficy.com/be-fr/?force=be-fr">Français Belgique</option>
    <option value="https://www.efficy.com/be-nl/?force=be-nl">Nederlands Belgie</option>
    <option value="https://www.efficy.com/nl/?force=nl">Nederlands</option>
    <option value="https://www.efficy.com/de/?force=de">Deutsch</option>
    <option value="https://www.efficy.com/es/?force=es">Español</option>
    <option value="https://www.efficy.com/da/?force=da">Dansk</option>
    <option value="https://www.efficy.com/ch-fr/?force=ch-fr">Français Suisse</option>
    <option value="https://www.efficy.com/sv/?force=sv">Svenska</option>
    <option value="https://www.efficy.com/fi/?force=fi">Suomi</option>
    <option value="https://www.efficy.com/no/?force=no">Norsk bokmål</option>
  </select><input type="submit" class="btn" value="Continue">
</form>

GET https://www.efficy.com/

<form role="search" method="get" class="search-form" action="https://www.efficy.com/">
  <label class="screen-reader-text">Search for:</label>
  <input type="search" class="search-field" placeholder="Search ..." value="" name="s" title="Search for:">
  <div class="wrapper-search-submit">
    <input type="submit" class="search-submit" value="Search">
  </div>
</form>

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EFFICIENCY MADE EASY. EVERYTHING YOU NEED IN YOUR CRM SOLUTION.

Grow your business smarter with a completely customisable CRM solution that
adapts to all your company's needs.


 


DRIVE MORE RESULTS, AUTOMATICALLY. DISCOVER YOUR NEW MARKETING AUTOMATION TOOL.

Power your marketing activities with an easy-to-use platform with native tools
for Marketing Automation, Email, SMS, Forms and Landing Pages.

GET A DEMO


EFFICY, AMBITION 53

Our mission is to help each company succeed by helping them transform their
customer data into customer knowledge while simplifying the work of their
employees.

Efficy CRM has more than 330,000 users in some 13,500 companies worldwide.

About Efficy

> Efficy gives us a better traceability and a better follow-up in the management
> of the activity.

Olivier Willocx
Managing Director

> With Efficy, we want to go beyond Customer Relationship. By being valuable
> support for business teams, the tool contributes fully to the deployment of
> our global strategy.

Thierry SÈVEGRAND
Director of Client Relations

> The new system will enable everyone who is in contact with a client to have a
> 360° view of them.

Benoit Speybrouck
Director Digital Programs / Digital & Data - Belfius Bank

> We chose Efficy CRM for its multilingual capabilities. Regardless of their
> area of operation in the world, our sales teams now have a single interface.

Christophe Peysson
Marketing Distribution Manager

> Efficy gives us a better traceability and a better follow-up in the management
> of the activity.

Olivier Willocx
Managing Director

> With Efficy, we want to go beyond Customer Relationship. By being valuable
> support for business teams, the tool contributes fully to the deployment of
> our global strategy.

Thierry SÈVEGRAND
Director of Client Relations

> The new system will enable everyone who is in contact with a client to have a
> 360° view of them.

Benoit Speybrouck
Director Digital Programs / Digital & Data - Belfius Bank

> We chose Efficy CRM for its multilingual capabilities. Regardless of their
> area of operation in the world, our sales teams now have a single interface.

Christophe Peysson
Marketing Distribution Manager
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CRM FOR YOUR INDUSTRY

Our CRM solutions are the most flexible on the market. They are open and
customisable, which means you can make significant changes to the different
modules that comprise the software suite. To help you with these configurations
and customisations, our expert teams are at your service. We adapt your CRM
solution to your organisation: your processes, teams, events, projects, sales
structure, customer support and help desk system, etc.

See All our sectors

CRM for real estate

Whether the buildings are private or public (social housing, etc.), those
responsible for administering them have to address the many [...]

Efficy helps you

CRM for service companies

Whatever the service you offer, the attention you pay to your Customer
Relationship is essential. In the service industry more [...]

Efficy helps you

CRM for the public sector

Public companies, administrations and development agencies are all responsible
for addressing the requests of their target audience whether these are [...]

Efficy helps you

CRM for transportation companies

In the transportation and logistics sector, as in other sectors, the customer is
a valuable asset. Transportation and logistics professionals [...]

Efficy helps you

CRM for the tourism and leisure industry

Price comparison websites, travel forums, etc. The tourism and leisure industry
as a whole is undergoing profound change. Whether talking [...]

Efficy helps you

CRM for healthcare professionals

Laboratories, dispatchers, healthcare cooperation groupings, etc. – you all have
a range of important tasks: enhancing sales; ensuring optimal product [...]

Efficy helps you

CRM for retail

Retail, distribution and franchise networks or e-commerce are all affected by
today’s digital transformation. E-commerce, click and collect, digitalised
points [...]

Efficy helps you

CRM for local governments

City councils, general or regional councils, and the various local government
institutions have to address the ever-increasing demands of citizens [...]

Efficy helps you

CRM solution for non-profit organisations and fundraising

Museums, non-profit organisations, foundations, higher education or cultural
institutions all have one thing in common: subsidies are no longer sufficient
[...]

Efficy helps you

CRM for construction

For all those involved in the construction industries – whether as a public
works company, an industry supplier (insulation, electrical [...]

Efficy helps you

CRM for human resources management firms

Human resources are entering the data era. Some go as far as implementing
complex predictive algorithms to anticipate their customers’ [...]

Efficy helps you

CRM for telecom and network companies

The technological convergence between IT and telephony is becoming a growth
opportunity for all players in the telecom sector. Telephony, [...]

Efficy helps you

CRM for the energy and procurement sector

Since 2007, the world of energy has undergone major changes: European
deregulation, the end of monopolies, not to mention concerns [...]

Efficy helps you

CRM for Transport and Logistics

Digital transformation is a major challenge for transport professionals who see
the pressure on margins increasing year after year. Efficy [...]

Efficy helps you

CRM for IT companies

From prospecting to invoicing of licenses and services, through deployment and
production, all departments are involved in the proper execution [...]

Efficy helps you

CRM management for agencies

In the highly competitive world of agencies, commercial responsiveness is
essential. Then comes the quality of the services delivered and [...]

Efficy helps you

CRM for law firms

In the law firm sector, customer relationship is a necessary evil. Allow you to
focus on your cases, here is [...]

Efficy helps you

CRM for banking & insurance

Now more than ever, banking and insurance institutions need to re-think their
strategy: to accelerate their digital transformation; to get [...]

Efficy helps you

CRM for industry

Technological revolution, transformation of production processes,
ever-shortening supply chains – these are all new developments which are
revolutionising the industrial [...]

Efficy helps you

CRM for Chamber organisations

Every day, CCIs (Chambers of Commerce and Industry), Agricultural Chambers,
Chambers of Trade or for the small business sector contribute [...]

Efficy helps you

CRM for real estate

Whether the buildings are private or public (social housing, etc.), those
responsible for administering them have to address the many [...]

Efficy helps you

CRM for service companies

Whatever the service you offer, the attention you pay to your Customer
Relationship is essential. In the service industry more [...]

Efficy helps you

CRM for the public sector

Public companies, administrations and development agencies are all responsible
for addressing the requests of their target audience whether these are [...]

Efficy helps you

CRM for transportation companies

In the transportation and logistics sector, as in other sectors, the customer is
a valuable asset. Transportation and logistics professionals [...]

Efficy helps you

CRM for the tourism and leisure industry

Price comparison websites, travel forums, etc. The tourism and leisure industry
as a whole is undergoing profound change. Whether talking [...]

Efficy helps you

CRM for healthcare professionals

Laboratories, dispatchers, healthcare cooperation groupings, etc. – you all have
a range of important tasks: enhancing sales; ensuring optimal product [...]

Efficy helps you

CRM for retail

Retail, distribution and franchise networks or e-commerce are all affected by
today’s digital transformation. E-commerce, click and collect, digitalised
points [...]

Efficy helps you

CRM for local governments

City councils, general or regional councils, and the various local government
institutions have to address the ever-increasing demands of citizens [...]

Efficy helps you

CRM solution for non-profit organisations and fundraising

Museums, non-profit organisations, foundations, higher education or cultural
institutions all have one thing in common: subsidies are no longer sufficient
[...]

Efficy helps you

CRM for construction

For all those involved in the construction industries – whether as a public
works company, an industry supplier (insulation, electrical [...]

Efficy helps you

CRM for human resources management firms

Human resources are entering the data era. Some go as far as implementing
complex predictive algorithms to anticipate their customers’ [...]

Efficy helps you

CRM for telecom and network companies

The technological convergence between IT and telephony is becoming a growth
opportunity for all players in the telecom sector. Telephony, [...]

Efficy helps you

CRM for the energy and procurement sector

Since 2007, the world of energy has undergone major changes: European
deregulation, the end of monopolies, not to mention concerns [...]

Efficy helps you

CRM for Transport and Logistics

Digital transformation is a major challenge for transport professionals who see
the pressure on margins increasing year after year. Efficy [...]

Efficy helps you

CRM for IT companies

From prospecting to invoicing of licenses and services, through deployment and
production, all departments are involved in the proper execution [...]

Efficy helps you

CRM management for agencies

In the highly competitive world of agencies, commercial responsiveness is
essential. Then comes the quality of the services delivered and [...]

Efficy helps you

CRM for law firms

In the law firm sector, customer relationship is a necessary evil. Allow you to
focus on your cases, here is [...]

Efficy helps you

CRM for banking & insurance

Now more than ever, banking and insurance institutions need to re-think their
strategy: to accelerate their digital transformation; to get [...]

Efficy helps you

CRM for industry

Technological revolution, transformation of production processes,
ever-shortening supply chains – these are all new developments which are
revolutionising the industrial [...]

Efficy helps you

CRM for Chamber organisations

Every day, CCIs (Chambers of Commerce and Industry), Agricultural Chambers,
Chambers of Trade or for the small business sector contribute [...]

Efficy helps you

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See All our sectors


A CRM RANGE THAT ADAPTS TO YOUR BUSINESS

Efficy Group enhances the productivity of your sales teams by providing a range
of CRM tools: customer database, business activity monitoring, opportunities,
portfolio of offers, and more. Whether in the office or in the field, your sales
representatives have a 360° view of their customers, prospects, and proposals.
They will also be able to segment their database to launch multi-channel
marketing actions. 

See All Solutions
CRM for Customer service
CRM for Sales
CRM for Marketing
CRM for Management
CRM for Customer service


A DISSATISFIED CUSTOMER WHOSE REQUEST IS HANDLED EFFICIENTLY BECOMES A LOYAL
CUSTOMER, SOMETIMES EVEN AN AMBASSADOR. IN ORDER TO ACHIEVE THIS, YOUR CUSTOMER
SERVICE NEEDS A RELIABLE TOOL.

In the digital age, customer service teams are faced with new challenges:
managing many types of customer interactions (requests, complaints, after-sales
service, etc.) coming in through multiple contact channels, including social
CRM, and having to integrate them into a unified customer relationship.

Choose Efficy’s CRM customer service solutions. You will improve the management
of complaints and requests, harmonise your communication with your customers,
build a reliable customer knowledge base, etc.

LEARN MORE

CRM for Sales


CRM SOLUTIONS TO DEVELOP THE ACTIVITY OF YOUR SALES TEAMS

Our CRM software gives your sales force simple and complete tools to express
their potential. Around a single customer repository, this sales software
provides a clear and concise 360 ° customer vision.

The automatic integration of commercial leads, prospecting and quote management
tools helps sales teams on a daily basis.

Learn more

CRM for Marketing


THE CRM SOFTWARE FOR DIGITAL MARKETING

The communication and marketing managers need reliable tools to nurture their
lead generation campaigns.

Objectives: to launch emails and analyze the results, to constitute segmented
databases, to be able to analyze the web traffic and adapt the contents of the
site and the landing pages.

Learn more

CRM for Management


OUR CRM SOLUTIONS TRANSFORM BIG DATA INTO SMART DATA

Being able to visualize in a few seconds the data processed by the CRM is vital
for managers, and directors who need to follow key performance indicators
(KPIs).

Objectives: to make the best choices in terms of management of teams and
development axes of the company.

Learn more

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See All Solutions


ONE CRM TAILORED TO EVERY NEED

Our solutions offer everything you need to work efficiently, analyse your data
and attain your objectives. 

Our modular offer is perfectly scalable thanks to the wealth of features it
provides. Your customised developments are updated for free—for life—with each
new release. 

Find your Solution
 * Starter
 * SMB
 * Enterprise
 * Corporate

Get a free CRM Demo

Yes, I want a demo


WHAT'S HAPPENING AT EFFICY

Our news • Press Releases


CRM COMPANY EFFICY JOINS LOTTO DSTNY

In leading European CRM company Efficy, cycling team Lotto Dstny has found a new
partner for the 2023 season. The Brussels based company wants to[...]
Read more
Marketing


A PRACTICAL GUIDE TO LOCAL MARKETING

Introduction With B2B eCommerce currently in a boom — projected to grow by 18.7%
by 2026 — a significant proportion of this emerging sector is[...]
Read more
Past events • Webinars


WEBINAR – COMBINE YOUR APSIS ONE WITH A CRM SYSTEM

In this webinar you will discover how the Efficy Marketing tool, connected to
your powerful CRM, will help you create personalised marketing campaigns while
measuring[...]
Read more


DOWNLOAD "HOW TO SUCCEED WITH YOUR CRM PROJECT"

We have put together a checklist with the 12 questions you should ask yourself
before choosing a CRM solution.




JOIN US

Jump onboard with the Efficy Group for an amazing and exhilarating adventure!

Together we will make for a talented and dynamic crew.

Our DNA: a company with unified values based on efficiency, openness and
listening to our customers, our ecosystem and our colleagues.

Our ambition?

To become the #EuropeanCRMChampion with you.

be part of the team


 * WHAT IS CRM?


 * CRM FEATURES


 * IMPROVE YOUR CUSTOMER RELATIONSHIP THANKS TO MOBILITY AND GAMIFICATION


 * JOIN THE EFFICY DIVING ACADEMY


WHAT IS CRM?

Customer Relationship Management (CRM) is the art of optimising your
interactions with your customers and prospects. The Efficy Group wants to go
even further and help you foster engagement among your teams and with your
customers, whatever your company’s size or stage of development. 

Efficy has enjoyed strong growth over several years. We owe this growth to the
quality of our solution and the dedication of our teams to make each project a
success. 


CRM FEATURES

Document management

Imagine if you could have better control over and easier access to your
documents without wasting hours searching for each piece of information. Link
your documents to projects and find your files or data in seconds with
keywords. 

Customer relationship management
Our Customer Support Module is an indispensable tool for managing your customer
relationship in real time and in a highly-personalised way.

Marketing campaign management
Create personalised email campaigns for communicating with your different target
groups.

Contact management
Manage all your contacts securely and intuitively.

Data visualisation and analysis
Being able to analyse your data is a necessity for developing efficient business
and marketing strategies. Our CRM solutions enable you to understand your
customers’ current behaviour patterns and more accurately predict future
behaviours. 

Sales force management
Your sales force needs structured and up-to-date data to be able to act quickly
depending on the opportunities. 

Collaborative project management
Foster interaction throughout your company (staff, customers, providers,
subcontractors, partners, etc.) to ensure greater transparency, efficiency and
consistency in your relationships. 


IMPROVE YOUR CUSTOMER RELATIONSHIP THANKS TO MOBILITY AND GAMIFICATION

CRM Mobile first
Our CRM solutions are mobile and accessible from anywhere thanks to real-time
synchronisation.

CRM offline
Access your data and documents offline; your CRM database will sync
automatically whenever you are back online.

CRM and gamification
Peak Me Up is an innovative application already used in many major companies and
brands, such as Allianz, Bacardi, Belfius, Ergo, Imperial Tobacco,
Total-Lampiris, Liebig, Royco, Devos&Lemmens, Niko, Saint-Gobain, etc. Most
report an increase in sales productivity and team engagement within a few
weeks. 


JOIN THE EFFICY DIVING ACADEMY

Customers who invest in training report more than 50% ROI on their Efficy
investment. This is why Efficy Diving Academy presents a broad array of training
sessions to empower your people by honing the skills and providing the knowledge
they need to make the most of Efficy CRM. 

Evolve level by level; choose the training session that best suits your needs. 

How do you move on to the next level? Start with Level 1, select at least one
training course from the list of available trainings for that level, take your
diving test, get your diving certificate and then proceed to the next level. 

Deepen your knowledge

Get a free CRM Demo

Yes, I want a demo
 * Roles & Industries
 * Sales
 * Marketing
 * Customer Service
 * Management
 * All the roles
 * Bank & Insurance
 * Healthcare
 * Industry
 * Institutions
 * Lawyers
 * Real Estate
 * Other industries

 * CRM
 * CRM features
 * Technical characteristics
 * Starter
 * SMB
 * Enterprise
 * Corporate
 * Comparative analysis

 * Marketing
 * Overview
 * Audience
 * Email Marketing
 * Forms & Pages
 * Insights
 * Marketing Automation
 * SMS
 * Website

 * Price

 * About us
 * About us
 * Our news
 * Our customers
 * Our partners
 * Jobs
 * Media Kit

 * Blog

 * Resources
 * Knowledge center
 * Training sessions
 * Newsletter
 * Extranet
 * API Reference

 * Contact

 * Search

efficy - +32 (0)2648 18 98 marketing@efficy.com
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 * facebook
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 * CRM Meaning

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