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CUSTOMER TESTIMONIALS

Find out what our customers have to say:

Dear Geneva
I would just like to compliment you on your excellent service and assistance
when doing the application process with me to install my Fibre through Mweb, on
Monday, 15 June.
Your patience and professional manner in which you dealt with me is highly
commended. You are an asset to your company and they are extremely lucky to have
people like you.
Furthermore as so impressed with your company's turnaround time, as the
technicians from Openserve arrived today to do the installation.
Once again I thank you for your sterling service, good advice and for going the
extra mile for me.
Miriam - Pretoria
Read More
Wanted to send you a quick email to compliment Phaki on the incredible service
she has provided me.
I called her rather late on Weds this week as I require Fibre to be installed at
my residence. Phaki was wonderful! Professional, efficient, patient and so
refreshingly pleasant.
It is rare to find a gem such as Phaki so I needed to let you know. Kindly
extend my sincere gratitude to her.
Vumatel are busy with their installation, the router is on its way and I look
forward to a long and happy relationship with MWEB.
Silke - Rivonia
Read More
Hi Eugene
I'd just like to compliment you on your wonderful service.
Ive been given the runaround from other ISP's for a Fibre installation and you
managed to assist me.
Thank you for being consistent with your phone calls and emails and for sorting
out every query I had in a timeous manner.
Mweb is lucky to have you as an employee.
Tasneem - Cape Town
Read More
Good Afternoon
I am dropping you this email just to inform you that I have been dealing with
Scott Ross with the moving of my Fibre away from Telkom to Mweb.
I asked him for his superior’s email address as I would like to express my
gratitude for the professional manner in which Scott handled this move, which
was smooth and seamless from his side (not so much xxx who did not do their part
despite my requesting cancellation of their services in July already!)
Scott went the extra mile – following up with me continuously.
I am all set up and fully operational and it was such a pleasure dealing with
Scott who was polite, patient and very au fait with what Mweb has to offer. He
answered all my questions with confidence and allayed any concerns I had.
I hope his dedication to his career is rewarded – he certainly deserves it!
Linda - Western Cape
Read More
Good morning
I must inform you that Mr Bramwell Barnes is one of your top agents, apart from
being able to listen, understand and take action, he has managed to keep me from
completely going on a rampage via social media against your company.
1) Mr B Barnes has not only helped me deal with non compliance but also helped
me resolve an issue with your 3rd party installer XXXXXXXXX who never kept to
their commitments.
2) Mr B Barnes kept to his word of making contact as and when he said he would.
3) Mr B Barnes also ran around asking the questions that we customers can ask
the people that interface with your team or even extended team.
4) Mr B Barnes has gone over and above what he needed to as a Team Manager
"Mr Bramwell Barnes thank you for your help, your effort, your understanding and
mostly thank you for being the manager you are, and if ever the world gets you
down think of this, you Mr are a winner, you have helped me and ensured that you
gave me your best i would even say your all, THANK YOU!"
Seth - Western Cape
Read More
Hi Eugene
I just want to thank you for your excellent service and response.
Thanks for setting up the new router for me. Really appreciate your quick
response and going the extra mile.
I must lastly also comment you on your knowledge of the product and problem
solving skills.
Thanks for making me a happy MWEB customer.
Preston - Port Elizabeth
Read More
Dear Geneva
I would just like to compliment you on your excellent service and assistance
when doing the application process with me to install my Fibre through Mweb, on
Monday, 15 June.
Your patience and professional manner in which you dealt with me is highly
commended. You are an asset to your company and they are extremely lucky to have
people like you.
Furthermore as so impressed with your company's turnaround time, as the
technicians from Openserve arrived today to do the installation.
Once again I thank you for your sterling service, good advice and for going the
extra mile for me.
Miriam - Pretoria
Read More
Wanted to send you a quick email to compliment Phaki on the incredible service
she has provided me.
I called her rather late on Weds this week as I require Fibre to be installed at
my residence. Phaki was wonderful! Professional, efficient, patient and so
refreshingly pleasant.
It is rare to find a gem such as Phaki so I needed to let you know. Kindly
extend my sincere gratitude to her.
Vumatel are busy with their installation, the router is on its way and I look
forward to a long and happy relationship with MWEB.
Silke - Rivonia
Read More
Hi Eugene
I'd just like to compliment you on your wonderful service.
Ive been given the runaround from other ISP's for a Fibre installation and you
managed to assist me.
Thank you for being consistent with your phone calls and emails and for sorting
out every query I had in a timeous manner.
Mweb is lucky to have you as an employee.
Tasneem - Cape Town
Read More
Good Afternoon
I am dropping you this email just to inform you that I have been dealing with
Scott Ross with the moving of my Fibre away from Telkom to Mweb.
I asked him for his superior’s email address as I would like to express my
gratitude for the professional manner in which Scott handled this move, which
was smooth and seamless from his side (not so much xxx who did not do their part
despite my requesting cancellation of their services in July already!)
Scott went the extra mile – following up with me continuously.
I am all set up and fully operational and it was such a pleasure dealing with
Scott who was polite, patient and very au fait with what Mweb has to offer. He
answered all my questions with confidence and allayed any concerns I had.
I hope his dedication to his career is rewarded – he certainly deserves it!
Linda - Western Cape
Read More
Good morning
I must inform you that Mr Bramwell Barnes is one of your top agents, apart from
being able to listen, understand and take action, he has managed to keep me from
completely going on a rampage via social media against your company.
1) Mr B Barnes has not only helped me deal with non compliance but also helped
me resolve an issue with your 3rd party installer XXXXXXXXX who never kept to
their commitments.
2) Mr B Barnes kept to his word of making contact as and when he said he would.
3) Mr B Barnes also ran around asking the questions that we customers can ask
the people that interface with your team or even extended team.
4) Mr B Barnes has gone over and above what he needed to as a Team Manager
"Mr Bramwell Barnes thank you for your help, your effort, your understanding and
mostly thank you for being the manager you are, and if ever the world gets you
down think of this, you Mr are a winner, you have helped me and ensured that you
gave me your best i would even say your all, THANK YOU!"
Seth - Western Cape
Read More
Hi Eugene
I just want to thank you for your excellent service and response.
Thanks for setting up the new router for me. Really appreciate your quick
response and going the extra mile.
I must lastly also comment you on your knowledge of the product and problem
solving skills.
Thanks for making me a happy MWEB customer.
Preston - Port Elizabeth
Read More
Dear Geneva
I would just like to compliment you on your excellent service and assistance
when doing the application process with me to install my Fibre through Mweb, on
Monday, 15 June.
Your patience and professional manner in which you dealt with me is highly
commended. You are an asset to your company and they are extremely lucky to have
people like you.
Furthermore as so impressed with your company's turnaround time, as the
technicians from Openserve arrived today to do the installation.
Once again I thank you for your sterling service, good advice and for going the
extra mile for me.
Miriam - Pretoria
Read More
Wanted to send you a quick email to compliment Phaki on the incredible service
she has provided me.
I called her rather late on Weds this week as I require Fibre to be installed at
my residence. Phaki was wonderful! Professional, efficient, patient and so
refreshingly pleasant.
It is rare to find a gem such as Phaki so I needed to let you know. Kindly
extend my sincere gratitude to her.
Vumatel are busy with their installation, the router is on its way and I look
forward to a long and happy relationship with MWEB.
Silke - Rivonia
Read More
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