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WELOME TO SIBELGA
* About Sibelga
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My Sibelga
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* What is a smart meter
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* Contact
* fr
* nl
* en
Go to the search page Close mobile navigation
* Connections and meters
* My connection
* Work requests
* What are the steps of a work request?
* Find your EAN code
* Details of my connection
* Electrical power
* Opening or closing a meter
* Opening meter
* Closing meter
* Consumption without a contract
* Meter readings and consumption
* How to read my meter?
* Meter reading calendar
* Recognising Sibelga meter readers
* Report your meter readings
* Abnormal energy consumption?
* Energy consumption calculation
* Estimated consumption
* Smart meters
* What is a smart meter
* Who's eligible for a smart meter?
* What are the advantages of a smart meter?
* The details of the smart meter
* Privacy and health
* Renewable energy
* Produce my own energy in 10 steps
* Green certificates
* Solar panels
* Technical requirements
* Energy sharing
* Energysharing principles
* Repartition methods
* How to start sharing enerergy
* Peer-to-peer energy sharing
* Sharing energy in the same building
* Sharing energy in an energy communitiy
* Request for energy network plans
* Request for energy consumption history
* Form to request energysharing
* Electric charging
* What power to consider
* Charging alternatives
* Charging times
* Declaration of a charging station
* Charging at home
* Charging in a building
* Charging behind a high-tension cabin
* Customer protection
* Protected customer status
* What is a protected customer
* How to obtain the protected customer status?
* Power limiter
* Placing a capacity limiter
* How much energy am I elegible for?
* How to request the removal of a power limiter?
* Winter customers
* Hiring gas radiators
* Ideal solution
* Our models
* Demand to hire a radiator
* Rates
* Works on connections and meters
* Net usage rates
* Distribution rates - Electricity
* Distribution rates - Gas
* Simulator distribution costs electricity
* Simulator distribution costs gas
* End of compensation principle for prosumers
* Contribution Public Service Obligations (OSP)
* Capacity rate
* What does your electricity bill consist of?
* What does your gas bill consist of
* Day and night rate
* Rates protected customers
* Outages and streetworks
* Power outages
* Actual power outages
* Solved outages
* Planned outages
* Past planned outages
* Street lighting failures
* Road works
* List of Road works
* Type of street works
* Communication about our road works
* Who to contact for road works
* Our mediator
* The coordination of road works
* Smell of gas
* Carbon monoxide (CO)
* Meter problems
* Moving house
* Moving into a new home
* Leaving your home
* Energy transfer
* Energy suppliers
* Checklist Moving House
* Contact
* About Sibelga
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* Transparancy
* Structure of the Sibelga group
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* Remuneration of the administrators
* Social responsability
* CSR Projects
* Enerkids brings energy transition into schools
* Diversity and inclusion: win-win partnerships
* Sibelga supports the hosting of refugees in Brussels
* Energy Assistance: access to electricity for all
* Greenification of the Sibelga fleet
* Our 6 engagements
* safety above all
* Improving the quality of life
* Driving the energy transition
* A low carbon future
* A platform for innovation
* A stimulating employer
* Numbers and publications
* Key numbers
* Bond Offering
* Annual reports and halfyearly reports
* General Assembly
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* Projects & Challenges
* 22,000 charging points in 2035
* An electricity grid ready for the electric car
* Electrification and investments
* Hydrogen project
* Conversion to rich gas
* Optical fiber at the heart of Sibelga’s strategy
* Jobs
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My Sibelga
QUICKLY TO
SEARCH EAN-CODE
REPORT METER READINGS
STREET LIGHTNING CUT
REQUEST WORK
URGENT CALLS
SMELL OF GAS?
Call 0800 19 400
NO ELECTRICITY?
Current outages
WHO ARE WE?
Sibelga is the operator of the electricity and natural gas distribution networks
for the 19 municipalities in the Brussels-Capital Region.
Know more about Sibelga
ENERGY
Guaranteeing uninterrupted access to electricity, gas and public lighting for
every inhabitant of Brussels is one of Sibelga's core tasks. Every day we work
on an efficient energy network that is ready for the future.
METEROPNAME
We manage your consumption data and pass it on to your energy supplier. We do
this by reading your meter readings annually or via smart meters.
STREET LIGHTING
Through innovative projects, we want to make the energy transition of our city
possible. We help Brussels to prepare for the climate targets and improve the
quality of life of all Brussels residents.
INSTALLING A CHARGING STATION?
Discover how to install a home charging station now. Suitable for apartment
residents as well!
Check the regulations that apply to you.
Read more
ELECTRIC CHARGING
If you're thinking of buying an electric car, you're probably wondering what to
expect in terms of power and connection types.
Read more
SUSTAINABLE ENERGY
Many Brussels residents are switching to local green energy consumption. This is
possible by installing photovoltaic panels, but also by participating in an
energy community.
Read more
CORPORATE SOCIAL RESPONSIBILITY
As a public service, Corporate Social Responsibility has been central to our
day-to-day operations for many years. We would like to give an insight into what
we stand for.
Read more
ENERGUIDE
We created Energuide.be – a total concept comprising a website, a magazine and a
newsletter about energy in Brussels.
Go to Energuide.be
HOW TO REDUCE MY GAS BILL?
Read more about How to reduce my gas bill?
TO WHICH TEMPERATURE DO THE DIGITS OR SCALES ON A THERMOSTATIC RADIATOR VALVE
CORRESPOND?
Read more about To which temperature do the digits or scales on a thermostatic
radiator valve correspond?
HOW MUCH ENERGY DO MY HOUSEHOLD APPLIANCES USE?
Read more about How much energy do my household appliances use?
NEWS
HOW TO CONNECT AN ELECTRIC VEHICLE CHARGING STATION?
02 Nov 2023
How to install a charging point at home, and what to do if you live in an
apartment complex? Sibelga makes it easy for you!
Read more about How to connect an electric vehicle charging station?
SIBELGA AGAIN ACHIEVES MAXIMUM ECODYNAMIC LABEL SCORE
24 Oct 2023
Sustainability is in Sibelga's DNA. The label is recognition of our
long-standing policy focus on environmental and sustainability.
Read more about Sibelga again achieves maximum Ecodynamic label score
MOBILITY WEEK: SUSTAINABILITY AT THE FOREFRONT
16 Sep 2023
This month, the Mobility Week is taking place in Brussels. As a public service
and utility company in the energy sector, we seize this opportunity with both
hands to demonstrate the importance of sustainable mobility.
Read more about Mobility Week: Sustainability at the forefront
All news items
URGENT CALLS
Smell of gas
Call 0800 19 400
No power?
Call 02 274 40 66
Street lighting cuts
Report a failure
CONTACT
Telephone number
Mon-Fri from 8h until 17h 02 549 41 00
Email Contact forms
Reception office
Avenue Émile Jacamain 96
1000 Brussels
LINKS
* News
* Documents
* Rates
* FAQ
OUR OTHER WEBSITES
* Energuide.be
* Sibelga Academy
* Sibelga Green Meter
* Annual report 2022
NEWSLETTER
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