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Submission: On May 12 via manual from US — Scanned from DE
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Learn more Contact sales * JOIN US AT THIS 2024 Join us in Austin for The Human Insight Summit (THiS), UserTesting’s annual customer conference October 28-30, 2024. Learn more * CUSTOMERS RATE USERTESTING #1 Discover how teams across UX, Design, Product, and Marketing are creating exceptional experiences (and eliminating bad ones) with human insight. Learn more Run a free test * * * * POWERING OVER 3,000 OF THE WORLD’S TOP BRANDS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * How it works REMOVE THE GUESSWORK AND CREATE BETTER EXPERIENCES TARGET DIVERSE AUDIENCES Quickly find and reach your target audiences from any of our purpose-built or partner networks. Learn more SEE EXPERIENCES FIRSTHAND See and hear real people share their perspectives as they interact with your brand, products, apps, and prototypes. Learn more VALIDATE FINDINGS WITH CONFIDENCE Discover insights with machine-learning powered dashboards and visualizations. Validate learnings with higher sample-size studies. Learn more MEASURE AND BENCHMARK PERFORMANCE Benchmark your experiences over time and vs. your competitors. Identify areas for opportunity and measure impact over time. Learn more WE LOVE OUR CUSTOMERS * Remote video URL * Remote video URL * Remote video URL * 1 * 2 * 3 WE LOVE OUR CUSTOMERS * Remote video URL * Remote video URL * Remote video URL * 1 * 2 * 3 WE LOVE OUR CUSTOMERS * Remote video URL * Remote video URL * Remote video URL * Remote video URL * 1 * 2 * 3 * 4 See all customer stories TRUSTED BY LEADING BRANDS 4.5/5 4.2/5 4.1/5 * To help our customers launch the most compelling digital experiences, we partner with UserTesting to bring human insight into our design process, empowering us with a higher degree of confidence. Jaime Vasquez Principal Experience Architect & Digital Strategist, Adobe Consulting * Our CEO, Satya Nadella, tells us often that the source of innovation comes from having a deep sense of empathy. And it's true, empathy makes us better innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire company get feedback from our customers at every single point in the journey. Tom Lorusso Xbox Principal User Research Manager, Microsoft * In the race for high quality human insights, nobody beats UserTesting. We recruit target users and complete our tests in hours, not weeks. It's our insight engine -- the power unit behind our momentum -- and a key reason why our remote design sprints are seen as so successful by our business leaders. Sam Howard Senior UX Researcher, DAZN SOLUTIONS FOR ALL TEAMS Teams Company size Industries Capabilities * FOR DIGITAL PRODUCT TEAMS Validate concepts, get customer feedback, and discover needs to help improve digital experiences. Learn more * FOR UX RESEARCH TEAMS Conduct generative, formative, and evaluative research, or get quick insights from real users. Drive alignment across teams with human insight, backed by a proven framework for continuous testing and a shared understanding of customer needs. Learn more * FOR PRODUCT AND DESIGN TEAMS Collect feedback on any experience, analyze results, and share findings while saving time and reducing the cost of rework. Learn more * FOR MARKETING TEAMS Drive growth, optimize digital experiences, and more effectively manage brand reputation with critical insights from real customers. Get on-demand feedback on all your marketing campaigns and assets. Learn more * FOR EXECUTIVES Steward a more customer-centric organization with insights from your customers. Drive business growth, increase product adoption, and grow customer loyalty with a proven framework for scaling human insights and customer empathy throughout the organization. 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Learn more Learn more * FOR TRAVEL AND HOSPITALITY Exceed traveler expectations for health, safety, and personalized, memorable experiences Learn more * 1 * 2 * 3 * Platform UNCOVER POWERFUL NEW INSIGHTS MORE EFFICIENTLY BY LEVERAGING AI. Uncover powerful new insights more efficiently by leveraging AI. Learn more * INTEGRATIONS AND PLUGINS See how UserTesting helps you do more with your existing tools and solutions to further optimize your customer experience. Learn more * MOBILE APPLICATION TESTING Mobile application testing Learn more * Template USERTESTING TEMPLATES | TEMPLATE GALLERY | USABILITY TESTING UserTesting Template Gallery Learn more * 1 * 2 CUSTOMER EMPATHY FOR EVERY EXPERIENCE Whether you're focused on UI, UX, CX, or something else altogether, check out these resources to learn more about keeping your customer at the center of the experiences you create. UI VS. UX Understand the differences between UI and UX and how human insight can help with both. Learn more DESIGNING FOR EVERY EXPERIENCE No matter how you define UX design, keeping your customer at the center is what experts agree matters most. Learn more TESTING CX Customer-centricity is an ever-evolving goal. Learn why testing a holistic view of your experiences is the best way to ensure great CX. Learn more RESOURCES Platform UNCOVER POWERFUL NEW INSIGHTS MORE EFFICIENTLY BY LEVERAGING AI. Learn More Guide KEEPING SCORE: WHY AND HOW YOU SHOULD BENCHMARK YOUR UX Learn More Industry Report PLANNING GUIDE 2024: CUSTOMER EXPERIENCE Learn More Podcast HEAR FROM EXPERTS BEHIND SOME OF THE WORLD’S MOST SUCCESSFUL DIGITAL EXPERIENCES. Learn More Platform LEARN HOW OUR LATEST PRODUCT RELEASE HELPS TEAMS GAIN RICHER CUSTOMER UNDERSTANDING. Learn More REAL HUMAN INSIGHT, DELIVERED REAL FAST Watch real people engage with your products, apps, or services, and easily get a vivid, first-person understanding of any experience. Get started Contact Sales Human understanding. 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