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Submitted URL: https://www.microsoft.com/en/servicesagreement/Updates.aspx
Effective URL: https://www.microsoft.com/en/servicesagreement/updates
Submission: On August 30 via manual from CA — Scanned from CA
Effective URL: https://www.microsoft.com/en/servicesagreement/updates
Submission: On August 30 via manual from CA — Scanned from CA
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SUMMARY OF CHANGES TO THE MICROSOFT SERVICES AGREEMENT – SEPTEMBER 30, 2023
We are updating the Microsoft Services Agreement, which applies to your use of
Microsoft consumer online products and services. This page provides a summary of
the most notable changes to the Microsoft Services Agreement.
To see all of the changes, please read the full Microsoft Services Agreement
here.
1. In the header, we’ve updated the publication date to July 30, 2023, and the
effective date to September 30, 2023.
2. In the Your Privacy section, we expanded the definition of “Your Content” to
include content that is generated by your use of our AI services.
3. In the Code of Conduct section, we added language to govern the use of AI
services.
4. In the Using the Services & Support section, we made the following
additions:
* We added a Moderation and Enforcement section to clarify and help users
better understand these practices.
* We added a section to reflect the rights granted to Australian customers
using a good or service that is subject to the Telecommunications Consumer
Protection Code, which allows the consumer to appoint an Advocate or
Authorized Representative to deal with Microsoft on their behalf.
5. In the Contracting Entity, Choice of Law, and Place to Resolve Disputes
section, the contracting entity for the free portions of Microsoft Teams has
been updated for Australia.
6. In the Service-Specific Terms section, we made the following additions and
changes:
* We added a reference to Dynamics 365 as trial sign-ups for this product
can be enabled through Microsoft account authentication.
* We changed the Bing Places section to clarify the user license provisions
which will enable the product to meet its functional needs.
* We created a new section called “Microsoft Storage” which encompasses both
OneDrive and Outlook.com and reflects branding changes. This reflects the
current status of storage quotas in that Outlook.com attachments now count
against OneDrive storage quotas as well as Outlook.com storage quotas. A
link to a page with more information is provided as well.
* We clarified the Microsoft Rewards section to add additional verbiage in
support of the global program rollout, add support for autoenrollment of
Microsoft account users and other program changes, and verbiage to add
additional clarity around the program.
* We added a section on AI services to set out certain restrictions, use of
Your Content and requirements associated with the use of the AI services.
7. In the Notices section, we’ve made edits to update the notice status of
certain licenses and patents.
8. Throughout the Terms, we’ve made changes to improve clarity and to address
grammar, typos, and other similar issues. We’ve also updated naming and
hyperlinks.
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