Submitted URL: https://url273.e.read.ai/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iVCRgOOP3QKz_Ob0kPadGY...
Effective URL: https://support.read.ai/hc/en-us
Submission: On July 01 via api from OM — Scanned from DE

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 19 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.read.ai.
TLS certificate: Issued by R10 on June 16th 2024. Valid for: 3 months.
This is the only time support.read.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2600:9000:215... 16509 (AMAZON-02)
2 12 104.16.53.111 13335 (CLOUDFLAR...)
7 104.18.72.113 13335 (CLOUDFLAR...)
1 104.18.70.113 13335 (CLOUDFLAR...)
19 4
Apex Domain
Subdomains
Transfer
11 read.ai
url273.e.read.ai — Cisco Umbrella Rank: 166129
support.read.ai
2 MB
8 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2404
ekr.zdassets.com — Cisco Umbrella Rank: 2905
534 KB
2 zendesk.com
readinc.zendesk.com — Cisco Umbrella Rank: 257039
2 KB
19 3
Domain Requested by
10 support.read.ai 1 redirects support.read.ai
static.zdassets.com
7 static.zdassets.com support.read.ai
static.zdassets.com
2 readinc.zendesk.com 1 redirects static.zdassets.com
1 ekr.zdassets.com static.zdassets.com
1 url273.e.read.ai 1 redirects
19 5

This site contains links to these domains. Also see Links.

Domain
www.zendesk.com
Subject Issuer Validity Valid
support.read.ai
R10
2024-06-16 -
2024-09-14
3 months crt.sh
zdassets.com
E6
2024-06-29 -
2024-09-27
3 months crt.sh
readinc.zendesk.com
E6
2024-06-09 -
2024-09-07
3 months crt.sh

This page contains 3 frames:

Primary Page: https://support.read.ai/hc/en-us
Frame ID: D8615BB187F1A6D95F3914913F8B23AD
Requests: 14 HTTP requests in this frame

Frame: https://support.read.ai/cdn-cgi/challenge-platform/h/g/scripts/jsd/d2a97f6b6ec9/main.js
Frame ID: 1AA101CFF1D178BAAF07D34F3187AB7A
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-eb05482.js
Frame ID: 9E640B7C99375065206BDFB05CA65648
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Read Help Center

Page URL History Show full URLs

  1. https://url273.e.read.ai/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iV... HTTP 302
    https://support.read.ai/hc/en-us Page URL

Page Statistics

19
Requests

84 %
HTTPS

25 %
IPv6

3
Domains

5
Subdomains

4
IPs

2
Countries

2070 kB
Transfer

3522 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://url273.e.read.ai/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iVCRgOOP3QKz_Ob0kPadGYyF0VLtseAEs-2F3Ii-2F0Zdo75Hon4E8Ve2wyTTQ3eb2AjuUbCAKt3uO-2FubcpkiY16R3haUizD0CAJp8mIF93WgLjW69LxpdzMuFsiriGltxszWpLC7OAuF-2BAxSLnPTm8F-2F7JyfHT0wxybTQserOrf7g5RL9A6hkvkbxutLFIo5wFg4sid-2BcEjjGb9lhTuf3DgnZcyBPiNovSyiiN1zcYehhfFUGBdz874Berlh2q6bNOBWe0w30VkoxrWDNotgFgRI9dBA0vDcKhe0NEBBuBhFuwKzIn8xpXFzDBUhBxbbgInaJZPybaw7F1vGRpF8rgeI60b0FlTIdnEysM-2BKmqpxsHyNXOQ-2FrJ6QBKjk3aLu7lB0LPo9tbXpa8mmFw9zLaDqxU8GC2by9SeEfL8P7IiVzbsDMWVT8iyQywW-2F2atuaEIg7wwL8oEAM15qn8Q4eRf2ynnQQM0agzqK-2Bg-3D-3D HTTP 302
    https://support.read.ai/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 4
  • https://readinc.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Request Chain 11
  • https://support.read.ai/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.read.ai/cdn-cgi/challenge-platform/h/g/scripts/jsd/d2a97f6b6ec9/main.js

19 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.read.ai/hc/
Redirect Chain
  • https://url273.e.read.ai/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iVCRgOOP3QKz_Ob0kPadGYyF0VLtseAEs-2F3Ii-2F0Zdo75Hon4E8Ve2wyTTQ3eb2AjuUbCAKt3uO-2FubcpkiY16R3haUizD...
  • https://support.read.ai/hc/en-us
15 KB
5 KB
Document
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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sec-ch-ua-mobile
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cf-ray
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Redirect headers

content-length
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content-type
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date
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location
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server
nginx
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Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Security Headers
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Request headers

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sec-ch-ua-platform
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Response headers

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Request headers

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Response headers

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Response headers

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"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform
"Win32"
Referer
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
application/json

Response headers

date
Mon, 01 Jul 2024 03:14:07 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
cf-ray
89c3395d8a86452e-TXL
content-length
0
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=KzOBey%2FlQ%2B7M%2FHYCJx%2F7%2Fxa91W4FGPmS03KEaRN%2Bl4d39%2BekA7Slz0sOdyMY0pYJt%2BXdP7y3nP3Anon4CWiwhb%2B%2FGThvzg6%2BvsSybjQaHy5j6xLXtc4EnYzqVBczSTeF8w%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/plain; charset=UTF-8
web-widget-main-eb05482.js
static.zdassets.com/web_widget/classic/latest/ Frame 9E64
972 KB
276 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-main-eb05482.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/snippet.js?key=web_widget/readinc.zendesk.com
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
13ac76ed40c9036befd09f2c7726866b48536ddb0e4a88ea83b03f0b5b648187
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 01 Jul 2024 03:14:07 GMT
x-amz-version-id
3hLnGnSC_TTkS7Qj9r3y9nvQvF9J1ppr
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
YTR858KDAHPXD15E
age
325196
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
TUeHTnA9bvy1qpZaRPxuch/+KKD6d9YQkFrCl4mIZipzLwpYqRJ0oNWNvKpvmE8B7I8jZrkYiMg=
last-modified
Tue, 18 Jun 2024 14:32:46 GMT
server
cloudflare
etag
W/"4a8e21da530af8fd0330f9220a484c74"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=dcQvTT7NJY3s4dPNZ5CcXmCm1V7oF3YN0W3aT2aWRllwZHf5pn4u8WqzF39mLqt%2FtKKFCjqn9T%2F1hbrXVUwJA%2B%2Fu0yM9I7lzyNM6Z161b6Y4D9NG3ZPFRIS2aQKzhSpLzF0dj8g%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=31536000
access-control-max-age
0
cf-ray
89c3395ef8952671-TXL
access-control-allow-headers
*
expires
Wed, 18 Jun 2025 14:32:45 GMT
en-us-json-eb05482.js
static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/ Frame 9E64
25 KB
6 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/en-us-json-eb05482.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-eb05482.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a48fd35c61908d912b5ac9e1face12e0962a0d9ecc8679e87db4031697cec54e
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 01 Jul 2024 03:14:08 GMT
x-amz-version-id
uQXRBPbVq456xEE1gCZJ9LP3fBvh2ILb
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
YTR2M3175DRQ1VRV
age
325068
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
9bRWHBbC5WYCdeUjdNJEZScFm9/VUlWlXYzucbLl/mooIQcO9BPhJ39Z9R8k1XH1hM4iitJUC2KFipT5QhxuVA==
last-modified
Tue, 18 Jun 2024 14:32:48 GMT
server
cloudflare
etag
W/"6eb45e96a7cbb4b8ca10897f3cf09981"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=okB8dnh2wjcr31TfW%2B2xV6oAGUcthpSqkcm8VBuYtmXrhJvgOgvmy0JyXk9cIcY1E6A0ZrjJk0NOo%2BFsEzyZ0a2mMXXE1inB1kT0qgwcwbk0W41iuxTqhf00fnFIrBMZBip9LEs%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=31536000
access-control-max-age
0
cf-ray
89c3395ff9e72671-TXL
access-control-allow-headers
*
expires
Wed, 18 Jun 2025 14:32:47 GMT
config
readinc.zendesk.com/embeddable/ Frame 9E64
661 B
1 KB
Fetch
General
Full URL
https://readinc.zendesk.com/embeddable/config
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-eb05482.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8c9d8e688cb2dc465a10dd649376eca31f5d8bb5eeb0d9a8ba7c5418f660e894

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 01 Jul 2024 03:14:08 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
48
x-zendesk-origin-server
embeddable-app-server-74c458fbcb-hrb2l
x-cached
MISS
x-runtime
0.002292
last-modified
Sun, 30 Jun 2024 21:00:26 GMT
server
cloudflare
access-control-max-age
7200
access-control-allow-methods
GET
content-type
application/json; charset=utf-8
access-control-allow-origin
*
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=O%2Bo29TGW0IXsnSvJDAUjXqWC64zWaSVBrTIRj2hUL8B5GhGEs21gK2V7qrvc74Aq4phpIlvixXOGy7Ztel208nCgZDILW9%2FK8XFomPsxxV7F962mDkueC1%2BvLgEelxJuldm%2FoFQ%3D"}],"group":"cf-nel","max_age":604800}
access-control-expose-headers
cache-control
public, max-age=60, stale-while-revalidate=600, stale-if-error=3600
vary
Origin, Accept-Encoding
cf-ray
89c339606a1d450a-TXL

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 undefined| event object| fence object| sharedStorage string| searchClearButtonLabelLocalized object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| zEWebpackACJsonp boolean| zEACLoaded function| $zopim

3 Cookies

Domain/Path Name / Value
.support.read.ai/ Name: __cfruid
Value: a5f5288cb41b4b8d66a8859de47498e2b5326be8-1719803646
.readinc.zendesk.com/ Name: __cfruid
Value: b832425cfdb5ee2ce13dae963b3db607f2f99e84-1719803647
.support.read.ai/ Name: cf_clearance
Value: XtE9BoynEOkpa4h1jT5PX0XLRK9Gs8cgBVV9Jny8KKU-1719803647-1.0.1.1-EPGBh2TVJfNcAO_pHXOiJ_RldrNtSf9SZBVm1nqzThtc0yPuMU3zTdPqAWLENSc3wpUcQ4E9U7vgoJkQmCCm8g

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ekr.zdassets.com
readinc.zendesk.com
static.zdassets.com
support.read.ai
url273.e.read.ai
104.16.53.111
104.18.70.113
104.18.72.113
2600:9000:2156:8400:2:37a5:ae00:93a1
13ac76ed40c9036befd09f2c7726866b48536ddb0e4a88ea83b03f0b5b648187
4d0b7a2888a528b0d846f1ed796dfb03b4ec892049af98d8a9109b6b63499a6d
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8c9d8e688cb2dc465a10dd649376eca31f5d8bb5eeb0d9a8ba7c5418f660e894
8e8b86b76fd8d666f7faed31379caa5f85966605e86f60317404028aeb9940db
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b54315aa20706ade20a86f6e6e84fdc06e18f4aa8a61f0584a30b717c3cfad9f
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c879e0a311d765ec6f11cbdf26e29fbc8e96fa60582a32f2cd2009b99c903922
cb699e99d473eed2b3e38b9cc9524ffba9b24e5749bdd36c3067d2d545913a39
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ea56e959c741da6743d09b96b9a72cd3a8315d352bc424eb3f10d165a3836c5c