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Submitted URL: http://hello.fbsplservices.co/secure/1/BAh7BzoIdXJsSSI6aHR0cHM6Ly93d3cuZnVzaW9uZmlyc3QuY29tL2luc3VyYW5jZS1icG8tb3V0c291cmNpbmc...
Effective URL: https://www.fusionfirst.com/insurance-bpo-outsourcing
Submission: On May 29 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

POST 

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Text Content

               
 * +1-240-979-0061   info@fusionfirst.com

 * ISO Certified:  9001 (QMS)  &   27001 (ISMS)

 *  US |   UK |   CA |   IN 

 * 
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 * 

   
 * About  
   * About Us
   * Testimonials
   
 * Services  
     
   * Insurance
   * Recruitment Process Outsourcing
   * Accounting & Bookkeeping
   * E-commerce
   * Insurance Agency Optimization
   * Data Annotation
     
   * Customer Support
   
 * Cases
   
 * CSR
   
 * Careers  
     
   * Current Openings
   * Life @ FBSPL
   
 * Podcast
   
 * Blog
   
 * Contact

  Free Consultation

“STEP BY STEP AND THE THING IS DONE.”


INSURANCE BUSINESS PROCESS OUTSOURCING SERVICES

 * Home
 * Services
 * Insurance BPO




INSURANCE BUSINESS PROCESS MANAGEMENT & OUTSOURCING SOLUTIONS

Optimize your insurance operations and elevate customer experiences through our
specialized insurance back-office support and insurance business process
outsourcing (BPO) solutions. Our team of experienced professionals handle a wide
range of tasks, including policy administration, claims processing, and various
aspects of customer support. Our services are designed to save you time and
money while improving your customers’ experience. We offer 24/7 availability,
quick turnaround times, and customizable solutions to meet your unique needs. By
utilizing FBSPL insurance business process management and outsourcing services,
you can focus on growing your business and acquiring new customers. Let us help
you take your insurance business to the next level. Explore the benefits of our
outsource insurance services today.


CUSTOMIZED INSURANCE BPM & OUTSOURCING SERVICES FOR BUSINESSES

At FBSPL, we believe that insurance is a business of trust. And that trust is
built on the solid foundation of customer service and your business process
management & optimization.

We understand that your business is unique, and that's why we customize our
insurance BPM services based on the nature and type of your business. From
agencies to carriers, we have a solution to help you enhance your processes and
get the most efficient workforce in place.


OUR EXPERTISE


OUR COVERAGE


INSURANCE WORKFLOW

Streamline your insurance workflow with our comprehensive insurance back office
support services. From onboarding to policy servicing, we specialize in BPM
insurance and insurance process outsourcing, ensuring smooth operations at every
stage. Let us optimize your processes and enhance efficiency today.



BENEFITS


BENEFITS

 * Increased productivity and efficiency: We can handle tasks such as, servicing
   outputs, answering customer inquiries, data entry, and freeing up insurance
   agents to focus on more high-value tasks.
 * Cost-effectiveness: With salaries for administrative and servicing efforts
   starting an average of $50,000 annually, not including benefits and overhead
   costs, hiring through us is more cost-effective than hiring a full-time
   employee.
 * Scalability: FBSPL services can be scaled up or down depending on the needs
   of the insurance agency, making it easy to adapt to changes in demand.
 * Improved customer experience: FBSPL can provide quick and efficient responses
   to customer inquiries, resulting in a better overall customer experience.
 * Flexibility: Our team can work from anywhere, allowing you to have a team
   that works from different locations, improving flexibility and
   responsiveness.


SMOOTH INSURANCE BUSINESS ONBOARDING PROCESS


FREE CONSULTATION CALL


REVIEW & ASSESSMENT OF AGENCY NEEDS


CUSTOMIZED PROPOSAL OF SERVICES


DISCUSSION OF EXPECTATION AND IMPLEMENTATION


FBSPL SERVICING STAFF INTRODUCTION


AGENCY/FBSPL STAFF TRAINING (IF DESIRED)


QUARTERLY DISCUSSIONS OF REAL TIME RESULTS


CLIENTS WE SERVE




CLIENT TESTIMONIALS FOR OUR INSURANCE BPM SERVICES

They are friendly, cost-effective, and do a great job.

Simon PassDirector, Recruitment Agency

They perform very well. They always complete the activity within the time scale
that’s requested.

Neil HollowayFounder, Wilson Brook Consulting

They follow a clear methodology, learn quickly, and deliver fast results.

Bruce JonesOwner & President, Jones & Associates Insurance 

I'm impressed with their dedication to ensuring I was satisfied with their
service.

Bruce Lyons Owner & Manager, Coastal Pacific Insurance Marketing

INSURANCE OUTSOURCING FAQ

Explore answers to your questions to discover how we can streamline your
back-office support and insurance operations management services.

1 - WHAT ARE THE BENEFITS OF INSURANCE OUTSOURCING?

We know that the back end of any business needs a lot of administrative work to
be done quickly and efficiently. Outsourcing insurance operations helps you meet
servicing request deadlines while saving on costs with an experienced extension
to your team.

2 - HOW TRAINED IS YOUR STAFF?

Most insurance staff at FBSPL come with years of experience in the industry, and
are also consistently trained by our in-house experts, as well as trained in
your agency procedures and expectations upon onboarding. This ensures that they
provide top-notch insurance support services tailored to your specific needs and
requirements.

3 - HOW DO YOU ENSURE THE QUALITY OF WORK IN THE INSURANCE INDUSTRY?

FBSPL experts ensure quality of work by staying on top of the best and most
trending practices in the insurance industry and training. This commitment
extends to embracing cutting-edge Insurtech insurance solutions, allowing us to
deliver unparalleled insurance BPO services tailored to your needs.

4 - WHAT ARE THE SECURITY MEASURES IN PLACE?

We are ISO certified which stands for data security, and with all systems
securely encrypted. Proper E&O and Cyber coverage policies in force.

5 - ARE YOU COVERED WITH E&O AND CYBER POLICY?

Yes, we are covered with E&O and Cyber coverage.

6 - WHAT IS THE TRAINING TIME FOR THE TEAM?

The ramp up time for training is a week where we observe your process, and
replicate the same for you. We recommend our own suggestions as we get along
with the Agency Procedure. You can have your team up and running without having
an unreasonable waiting time.


MORE ABOUT US

Have questions? We’re here to help.


+1-240-979-0061 CONTACT US

--------------------------------------------------------------------------------


READY TO START?

We’re excited! Get in touch with our team.

LET'S TALK

SUCCESS STORIES & CASE STUDIES: INSURANCE 

 * Case: Database Management for Insurance Broker
   
 * Main Service: Organizing company's insurance systems and checking policy
   updates.
 * Clients Rating:
   
   

View More


 * Case: Business Services for Independent Insurance Agency
 * Main Service: Data transfer, client servicing requests, & insurance billing.
 * Clients Rating:
   

View More


OUR OTHER BPM SERVICES

ECOMMERCE

Our tailored ecommerce outsourcing solutions for online businesses,
marketplaces, retail and small businesses ensuring seamless operations and
growth.

LEARN MORE

ECOMMERCE

Our tailored ecommerce outsourcing solutions for online businesses,
marketplaces, retail and small businesses ensuring seamless operations and
growth.

LEARN MORE

ACCOUNTING & BOOKKEEPING

Designed to provide the support you need to succeed! Our trained professionals
assist individuals, CPAs, CFOs, Accounting Departments, & Start-ups.

LEARN MORE

ACCOUNTING & BOOKKEEPING

Designed to provide the support you need to succeed! Our trained professionals
assist individuals, CPAs, CFOs, Accounting Departments, & Start-ups.

LEARN MORE

DATA ANNOTATION

Workforce for data labelling, tagging, mining, and managing. We provide
high-quality annotation services for data-driven organizations.

LEARN MORE

DATA ANNOTATION

Workforce for data labelling, tagging, mining, and managing. We provide
high-quality annotation services for data-driven organizations.

LEARN MORE

INSURANCE AGENCY OPTIMIZATION

Re-adapt your P&C insurance operations with our AOS to enhance client
experiences and retention rates. With over two decades of industry expertise, we
offer solutions that ensure success.

LEARN MORE

INSURANCE AGENCY OPTIMIZATION

Re-adapt your P&C insurance operations with our AOS to enhance client
experiences and retention rates. With over two decades of industry expertise, we
offer solutions that ensure success.

LEARN MORE

CUSTOMER SUPPORT

Your team at FBSPL will quickly and efficiently respond to your customer’s needs
across all channels, ensuring they have a positive experience.

LEARN MORE

CUSTOMER SUPPORT

Your team at FBSPL will quickly and efficiently respond to your customer’s needs
across all channels, ensuring they have a positive experience.

LEARN MORE

RECRUITMENT

Expedite your hiring efforts with your virtual workforce at FBSPL. We assist you
from sourcing to onboarding, within the stipulated time and at reduced costs.

LEARN MORE

RECRUITMENT

Expedite your hiring efforts with your virtual workforce at FBSPL. We assist you
from sourcing to onboarding, within the stipulated time and at reduced costs.

LEARN MORE

ECOMMERCE

Our tailored ecommerce outsourcing solutions for online businesses,
marketplaces, retail and small businesses ensuring seamless operations and
growth.

LEARN MORE

ECOMMERCE

Our tailored ecommerce outsourcing solutions for online businesses,
marketplaces, retail and small businesses ensuring seamless operations and
growth.

LEARN MORE

ACCOUNTING & BOOKKEEPING

Designed to provide the support you need to succeed! Our trained professionals
assist individuals, CPAs, CFOs, Accounting Departments, & Start-ups.

LEARN MORE

ACCOUNTING & BOOKKEEPING

Designed to provide the support you need to succeed! Our trained professionals
assist individuals, CPAs, CFOs, Accounting Departments, & Start-ups.

LEARN MORE

DATA ANNOTATION

Workforce for data labelling, tagging, mining, and managing. We provide
high-quality annotation services for data-driven organizations.

LEARN MORE

DATA ANNOTATION

Workforce for data labelling, tagging, mining, and managing. We provide
high-quality annotation services for data-driven organizations.

LEARN MORE

INSURANCE AGENCY OPTIMIZATION

Re-adapt your P&C insurance operations with our AOS to enhance client
experiences and retention rates. With over two decades of industry expertise, we
offer solutions that ensure success.

LEARN MORE

INSURANCE AGENCY OPTIMIZATION

Re-adapt your P&C insurance operations with our AOS to enhance client
experiences and retention rates. With over two decades of industry expertise, we
offer solutions that ensure success.

LEARN MORE

CUSTOMER SUPPORT

Your team at FBSPL will quickly and efficiently respond to your customer’s needs
across all channels, ensuring they have a positive experience.

LEARN MORE

CUSTOMER SUPPORT

Your team at FBSPL will quickly and efficiently respond to your customer’s needs
across all channels, ensuring they have a positive experience.

LEARN MORE

RECRUITMENT

Expedite your hiring efforts with your virtual workforce at FBSPL. We assist you
from sourcing to onboarding, within the stipulated time and at reduced costs.

LEARN MORE

RECRUITMENT

Expedite your hiring efforts with your virtual workforce at FBSPL. We assist you
from sourcing to onboarding, within the stipulated time and at reduced costs.

LEARN MORE

ECOMMERCE

Our tailored ecommerce outsourcing solutions for online businesses,
marketplaces, retail and small businesses ensuring seamless operations and
growth.

LEARN MORE

ECOMMERCE

Our tailored ecommerce outsourcing solutions for online businesses,
marketplaces, retail and small businesses ensuring seamless operations and
growth.

LEARN MORE

ACCOUNTING & BOOKKEEPING

Designed to provide the support you need to succeed! Our trained professionals
assist individuals, CPAs, CFOs, Accounting Departments, & Start-ups.

LEARN MORE

ACCOUNTING & BOOKKEEPING

Designed to provide the support you need to succeed! Our trained professionals
assist individuals, CPAs, CFOs, Accounting Departments, & Start-ups.

LEARN MORE

DATA ANNOTATION

Workforce for data labelling, tagging, mining, and managing. We provide
high-quality annotation services for data-driven organizations.

LEARN MORE

DATA ANNOTATION

Workforce for data labelling, tagging, mining, and managing. We provide
high-quality annotation services for data-driven organizations.

LEARN MORE

INSURANCE AGENCY OPTIMIZATION

Re-adapt your P&C insurance operations with our AOS to enhance client
experiences and retention rates. With over two decades of industry expertise, we
offer solutions that ensure success.

LEARN MORE

INSURANCE AGENCY OPTIMIZATION

Re-adapt your P&C insurance operations with our AOS to enhance client
experiences and retention rates. With over two decades of industry expertise, we
offer solutions that ensure success.

LEARN MORE

CUSTOMER SUPPORT

Your team at FBSPL will quickly and efficiently respond to your customer’s needs
across all channels, ensuring they have a positive experience.

LEARN MORE

CUSTOMER SUPPORT

Your team at FBSPL will quickly and efficiently respond to your customer’s needs
across all channels, ensuring they have a positive experience.

LEARN MORE

Let us upgrade and streamline your business process now.

Let's Talk

Let us upgrade and streamline your business process now.

Let's Talk

USA

 * 
   +1-240-979-0061

 * Briarcliff Manor, NY 10510

UK

 * 
   +44-788-331-8386

 * Kenton, HA3 0HQ

CANADA

 * 
   +1-240-979-0061

 * Orton Park Road, M1G 3H2

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