Submitted URL: https://ticket.faq.rakuten.net/
Effective URL: https://ticket.faq.rakuten.net/s/
Submission Tags: krdtest
Submission: On July 02 via api from JP

Summary

This website contacted 5 IPs in 2 countries across 3 domains to perform 33 HTTP transactions. The main IP is 2a02:26f0:7100::687e:24c0, located in Frankfurt am Main, Germany and belongs to AKAMAI-ASN1, NL. The main domain is ticket.faq.rakuten.net.
TLS certificate: Issued by R3 on July 1st 2021. Valid for: 3 months.
This is the only time ticket.faq.rakuten.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 29 2a02:26f0:710... 20940 (AKAMAI-ASN1)
2 2a02:3d0:621:... 22822 (LLNW)
3 104.75.89.222 16625 (AKAMAI-AS)
2 2.18.233.12 16625 (AKAMAI-AS)
33 5
Apex Domain
Subdomains
Transfer
29 rakuten.net
ticket.faq.rakuten.net
1 MB
5 rakuten.co.jp
www.rakuten.co.jp
rat.rakuten.co.jp
16 KB
2 r10s.jp
r.r10s.jp
22 KB
33 3
Domain Requested by
29 ticket.faq.rakuten.net 3 redirects ticket.faq.rakuten.net
3 www.rakuten.co.jp r.r10s.jp
www.rakuten.co.jp
2 rat.rakuten.co.jp www.rakuten.co.jp
r.r10s.jp
2 r.r10s.jp ticket.faq.rakuten.net
r.r10s.jp
33 4

This site contains links to these domains. Also see Links.

Domain
ticket.rakuten.co.jp
rt.tstar.jp
corp.rakuten.co.jp
privacy.rakuten.co.jp
www.rakuten.co.jp
Subject Issuer Validity Valid
prod.11.slot.cdn.salesforce-communities.com
R3
2021-07-01 -
2021-09-29
3 months crt.sh
*.r10s.jp
DigiCert SHA2 Secure Server CA
2020-06-01 -
2022-06-07
2 years crt.sh
www.rakuten.co.jp
DigiCert ECC Extended Validation Server CA
2020-05-08 -
2022-08-03
2 years crt.sh
*.rakuten.co.jp
GeoTrust RSA CA 2018
2020-10-21 -
2021-11-19
a year crt.sh

This page contains 3 frames:

Primary Page: https://ticket.faq.rakuten.net/s/
Frame ID: 9FC892FDE0D23862363BBCBF7CF99559
Requests: 18 HTTP requests in this frame

Frame: https://ticket.faq.rakuten.net/apex/CCRM_CommunityHome?tour=&isdtp=p1&sfdcIFrameOrigin=https://ticket.faq.rakuten.net&nonce=&clc=0&sfdcIFrameHost=web
Frame ID: 75BC7D6FAB8B8695B49FE9D7D8261144
Requests: 11 HTTP requests in this frame

Frame: https://www.rakuten.co.jp/com/rat/plugin/external/ral-iframe-rakuten.co.jp.html?o-id=https%3A%2F%2Fticket.faq.rakuten.net
Frame ID: 319DE9A79DCEFF137DF6307A0A345451
Requests: 6 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://ticket.faq.rakuten.net/ HTTP 301
    https://ticket.faq.rakuten.net/s/ Page URL

Page Statistics

33
Requests

100 %
HTTPS

50 %
IPv6

3
Domains

4
Subdomains

5
IPs

2
Countries

1339 kB
Transfer

5858 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://ticket.faq.rakuten.net/ HTTP 301
    https://ticket.faq.rakuten.net/s/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 17
  • https://ticket.faq.rakuten.net/support/console/xdomain/30.0/xdomain.js HTTP 302
  • https://ticket.faq.rakuten.net/CCRM_CommunityPageNotFound?startURL=%2Fsupport%2Fconsole%2Fxdomain%2F30.0%2Fxdomain.js
Request Chain 20
  • https://ticket.faq.rakuten.net/sforce/one/45.0/api.js HTTP 302
  • https://ticket.faq.rakuten.net/CCRM_CommunityPageNotFound?startURL=%2Fsforce%2Fone%2F45.0%2Fapi.js

33 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
ticket.faq.rakuten.net/s/
Redirect Chain
  • https://ticket.faq.rakuten.net/
  • https://ticket.faq.rakuten.net/s/
65 KB
20 KB
Document
General
Full URL
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Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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Reverse DNS
Software
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Resource Hash
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aura_prod.js
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Script
General
Full URL
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Server
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stub.js
ticket.faq.rakuten.net/static/111213/js/perf/ Frame 75BC
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ticket.faq.rakuten.net/ Frame 75BC
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ticket.faq.rakuten.net/ Frame 75BC
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NetworkTracking.js
ticket.faq.rakuten.net/jslibrary/1607407272232/sfdc/ Frame 75BC
4 KB
2 KB
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https://ticket.faq.rakuten.net/apex/CCRM_CommunityHome?tour=&isdtp=p1&sfdcIFrameOrigin=https://ticket.faq.rakuten.net&nonce=&clc=0&sfdcIFrameHost=web
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security
max-age=31536004; includeSubDomains
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
expires
Thu, 01 Jan 1970 00:00:00 GMT
date
Fri, 02 Jul 2021 04:31:53 GMT
content-type
application/json; charset=UTF-8
/
rat.rakuten.co.jp/ Frame 75BC
0
746 B
XHR
General
Full URL
https://rat.rakuten.co.jp/?cpkg_none=%7B%22acc%22%3A1470%2C%22aid%22%3A1%2C%22pgl%22%3A%22pc%22%2C%22pgn%22%3A%22ticket_top%22%2C%22ssc%22%3A%22ticket_top%22%2C%22js_ua%22%3A%22Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F89.0.4389.72%20Safari%2F537.36%22%2C%22js_devtype%22%3A%22PC%22%2C%22etype%22%3A%22pv%22%2C%22ltm%22%3A%222021-07-02%2006%3A31%3A51%22%2C%22url%22%3A%22https%3A%2F%2Fticket.faq.rakuten.net%2Fapex%2FCCRM_CommunityHome%3Ftour%3D%26isdtp%3Dp1%26sfdcIFrameOrigin%3Dhttps%3A%2F%2Fticket.faq.rakuten.net%26nonce%3D%26clc%3D0%26sfdcIFrameHost%3Dweb%22%2C%22ref%22%3A%22https%3A%2F%2Fticket.faq.rakuten.net%2Fs%2F%22%2C%22tid%22%3A%22380cb8cc%22%2C%22tzo%22%3A2%2C%22res%22%3A%221600x1200%22%2C%22jav%22%3Afalse%2C%22bln%22%3A%22en-US%22%2C%22ua%22%3A%22Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F89.0.4389.72%20Safari%2F537.36%22%2C%22online%22%3Atrue%2C%22ver%22%3A%221.7.3%22%2C%22rqtime%22%3A810%2C%22ldtime%22%3A1396%2C%22astime%22%3A808%2C%22navtype%22%3A0%2C%22ifr%22%3A1%2C%22pgid%22%3A%22aaa87773227e1a07%22%2C%22use_cks%22%3Afalse%7D
Requested by
Host: r.r10s.jp
URL: https://r.r10s.jp/com/rat/js/ral-1.7.3.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2.18.233.12 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-12.deploy.static.akamaitechnologies.com
Software
lighttpd (Rat) /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://ticket.faq.rakuten.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 02 Jul 2021 04:31:54 GMT
X-Content-Type-Options
nosniff
Server
lighttpd (Rat)
Access-Control-Allow-Methods
POST,GET,OPTIONS
Content-Type
text/plain
Access-Control-Allow-Origin
https://ticket.faq.rakuten.net
Access-Control-Allow-Credentials
true
Connection
keep-alive
Access-Control-Allow-Headers
True-Client-Ip,X-Real-Ip,X-Forwarded-For,Content-Type
Content-Length
0
X-XSS-Protection
1; mode=block

Verdicts & Comments Add Verdict or Comment

31 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| onbeforexrselect object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker boolean| originAgentCluster object| trustedTypes boolean| crossOriginIsolated object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify function| Router object| that function| _moreThenOneCriteria function| _isOnlyValidTokens function| _isNoAmbiguousAndOr function| _checkAmbiguousNum function| _checkParentheses function| _filterValidation function| _validate undefined| recordId

5 Cookies

Domain/Path Name / Value
ticket.faq.rakuten.net/ Name: force-stream
Value: !bFPCBumKyYiNQux4cSrWKZxZbtdeTdrgyL9qRECEbrmHcV9KWgi9se/BcXNn9cWN/c1xPQNKD8yL7A==
ticket.faq.rakuten.net/ Name: force-proxy-stream
Value: !cYrpiOWg3Xwmmz9dbLSYHJ4n1jl/+3y3aL8ZpVaMnzy4G6wwibLzvoK/g+1cLVxAZkdDUf0+3O1VIw==
ticket.faq.rakuten.net/ Name: sfdc-stream
Value: !bFPCBumKyYiNQux4cSrWKZxZbtdeTdrgyL9qRECEbrmHcV9KWgi9se/BcXNn9cWN/c1xPQNKD8yL7A==
.ticket.faq.rakuten.net/ Name: CookieConsentPolicy
Value: 0:0
.ticket.faq.rakuten.net/s Name: renderCtx
Value: %7B%22pageId%22%3A%22fca5d081-bac1-41af-8c3e-89e6fd1bade2%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22f74af53b-aee0-4d58-b347-33682cb08be2%22%2C%22audienceIds%22%3A%22%22%7D

2 Console Messages

Source Level URL
Text
console-api debug URL: https://ticket.faq.rakuten.net/jslibrary/1623940664232/sfdc/AuraAlohaFrameNavigator.js(Line 154)
Message:
[LEXI:navigator:communication] waiting for connection on page /apex/CCRM_CommunityHome
console-api log URL: https://ticket.faq.rakuten.net/libraries/instrumentation/beaconLib.BeaconLibrary.js(Line 37)
Message:
[object Object]

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests default-src 'self'; script-src 'self' 'unsafe-eval' 'nonce-dYFW2txy1rp1t4c8ynDmMeUQuzKNbt0c' https://service.force.com/embeddedservice/ import: blob:; object-src 'self' www.google.com; style-src 'self' 'unsafe-inline' blob: https://rakutenkoqml.formstack.com https://www.google-analytics.com https://www.googletagmanager.com https://stats.g.doubleclick.net https://tagmanager.google.com https://www.gstatic.com https://ssl.gstatic.com; img-src 'self' data: blob: https://consumercrm2.my.salesforce.com https://consumercrm2--c.documentforce.com https://img.youtube.com https://i.ytimg.com https://i.vimeocdn.com https://login.salesforce.com/icons/ https://ap8.salesforce.com/icons/ https://rakutenkoqml.formstack.com https://www.google-analytics.com https://www.googletagmanager.com https://stats.g.doubleclick.net https://tagmanager.google.com https://www.gstatic.com https://ssl.gstatic.com; media-src 'self' https://rakutenkoqml.formstack.com https://www.google-analytics.com https://www.googletagmanager.com https://stats.g.doubleclick.net https://tagmanager.google.com https://www.gstatic.com https://ssl.gstatic.com; frame-ancestors 'self'; frame-src 'self' https://service.force.com/embeddedservice/ https://ap8.salesforce.com https://sfdc-link-preview-staging.sfdc.sh https://sfdc-link-preview.hk.salesforce.com https://cdn.embedly.com https://www.youtube.com https://player.vimeo.com https://play.vidyard.com https://player.cloudinary.com https://fast.wistia.net https://players.brightcove.net https://s1.adis.ws https://scormanywhere.secure.force.com https://appiniummastertrial.secure.force.com https://*.a.forceusercontent.com/lightningmaps/ https://rakutenkoqml.formstack.com https://www.google-analytics.com https://www.googletagmanager.com https://stats.g.doubleclick.net https://tagmanager.google.com https://www.gstatic.com https://ssl.gstatic.com; font-src 'self' data: https://rakutenkoqml.formstack.com https://www.google-analytics.com https://www.googletagmanager.com https://stats.g.doubleclick.net https://tagmanager.google.com https://www.gstatic.com https://ssl.gstatic.com; connect-src 'self' https://rakutenkoqml.formstack.com https://www.google-analytics.com https://www.googletagmanager.com https://stats.g.doubleclick.net https://tagmanager.google.com https://www.gstatic.com https://ssl.gstatic.com
Strict-Transport-Security max-age=31536004; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

r.r10s.jp
rat.rakuten.co.jp
ticket.faq.rakuten.net
www.rakuten.co.jp
104.75.89.222
2.18.233.12
2a02:26f0:7100::687e:24c0
2a02:3d0:621:12:207:43ff:fe3d:7370
1221ce1b394fd6adbe463926e652de46970396d43eb96f0bc4c8fcada9dcb6de
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1bc1301464be784b285bc6adbcd1f85e7aa2997cd12b9f5dd76a9017e7a78b6d
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2bef8ecd5cfa3dce66a9178773751246c8b93d7a3e1fe512b102723e52fc06a0
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3d8248123d2b76783165fd6ebbb5f2f3e0f0c35687d996a5a5e44302767650b9
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6a4dd63ea80302c6088b5f2b13f535003f2c5d734a54055b708f2308ee2057b0
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b032051050aef3277ce546020105bfbdd9ed64727da5c04d71a8dbea3f5484ac
b0cd56baafbed4e86311477336ad858bae2f8da154201e4a92390337e84caefc
b51083d88d23c0d3128f6cfb1f4d7b880a648bbee0d99ab5c368bedb149e5e75
b6f2544eb310dfeb9340fbda451d2a15c5e00da13385c1c1177546251cd4e0d6
badb27979aa262961e638bc77c66572b5620ab8dc052d22f0df84b0511c579cd
d69fbc8fb861e32a2b75dbde70ca06b6a94f59d357bc8319cfe57c1039ef7396
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855