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Submitted URL: http://www.support.microsoft.com//kb//278835//pl
Effective URL: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
Submission: On October 11 via api from US — Scanned from US
Effective URL: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
Submission: On October 11 via api from US — Scanned from US
Form analysis
3 forms found in the DOMName: searchForm — GET /en-us/Search/results
<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
data-seautosuggest="{"queryParams":{"market":"en-us","clientId":"7F27B536-CF6B-4C65-8638-A0F8CBDFCA65","sources":"Microsoft-Terms,Iris-Products,DCatAll-Products","filter":"+ClientType:StoreWeb","counts":"5,1,5"},"familyNames":{"Apps":"App","Books":"Book","Bundles":"Bundle","Devices":"Device","Fees":"Fee","Games":"Game","MusicAlbums":"Album","MusicTracks":"Song","MusicVideos":"Video","MusicArtists":"Artist","OperatingSystem":"Operating System","Software":"Software","Movies":"Movie","TV":"TV","CSV":"Gift Card","VideoActor":"Actor"}}"
data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
data-m="{"cN":"GlobalNav_Search_cont","cT":"Container","id":"c3c1c9c2m1r1a1","sN":3,"aN":"c1c9c2m1r1a1"}" aria-expanded="false" style="overflow-x: visible;">
<div class="x-screen-reader" aria-live="assertive"></div>
<input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
name="query" role="combobox" placeholder="Search for help" data-m="{"cN":"SearchBox_nav","id":"n1c3c1c9c2m1r1a1","sN":1,"aN":"c3c1c9c2m1r1a1"}" data-toggle="tooltip"
data-placement="right" title="Search for help" style="overflow-x: visible;">
<button id="search" aria-label="Search for help" class="c-glyph" data-m="{"cN":"Search_nav","id":"n2c3c1c9c2m1r1a1","sN":2,"aN":"c3c1c9c2m1r1a1"}" data-bi-mto="true"
aria-expanded="false" style="overflow-x: visible;">
<span role="presentation" style="overflow-x: visible;">Search</span>
<span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
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<div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
<ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
data-m="{"cN":"search suggestions_cont","cT":"Container","id":"c3c3c1c9c2m1r1a1","sN":3,"aN":"c3c1c9c2m1r1a1"}" style="overflow-x: visible;"></ul>
<ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
<li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
</ul>
</div>
</form>
GET /search/results
<form id="supHomeAndLandingPageSearchBoxForm" class="supHomeAndLandingPageSearchBoxForm" method="GET" action="/search/results" autocomplete="off" role="search">
<div class="supHomeAndLandingPageSearchBoxContainer" role="presentation">
<input class="supHomeAndLandingPageSearchBox" id="supHomeAndLandingPageSearchBox" name="query" type="search" placeholder="How can we help you?">
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<button class="supHomeAndLandingPageSearchButton" id="searchsubmit" type="submit" title="Search" data-bi-mto="">
<span class="supHomeAndLandingPageSearchIcon" aria-hidden="true"></span>
</button>
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</form>
Name: smartFeedbackForm — javascript:void(0);
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<div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
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<button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
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<div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
<label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
<span class="boldFont" aria-hidden="true">Thank you! Any more feedback for Microsoft?</span>
</label>
<label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
<span class="boldFont" aria-hidden="true">Can you help us improve?</span> (Send feedback to Microsoft so we can help.) </label>
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<fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
<legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
<div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
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<span class="experienceOptionLabels">Resolved my issue</span>
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<span class="experienceOptionLabels">Clear instructions</span>
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<span class="experienceOptionLabels">Easy to follow</span>
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<span class="experienceOptionLabels">No jargon</span>
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<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
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<span class="experienceOptionLabels">Didn't match my screen</span>
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<label class="articleExperienceOptionsLabels">
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<span class="experienceOptionLabels">Not enough information</span>
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<div class="experienceOption">
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<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
<span class="experienceOptionLabels">Not enough pictures</span>
</label>
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<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
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<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
<span class="experienceOptionLabels">Other</span>
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</div>
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<div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
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<textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
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<div id="privacyStatement">
<span>By pressing submit, your feedback will be used to improve Microsoft products and services.</span>
<a id="privacyLink" href="https://privacy.microsoft.com/en-US/privacystatement"><span>Privacy Statement.</span></a>
</div>
</div>
</form>
Text Content
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Hello, Select a different account. You have multiple accounts Choose the account you want to sign in with. HOW TO DELETE COOKIE FILES IN INTERNET EXPLORER Internet Explorer 9 More...Less You’re invited to try Microsoft 365 for free Unlock now Support for Internet Explorer ended on June 15, 2022 Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. If any site you visit needs Internet Explorer 11, you can reload it with Internet Explorer mode in Microsoft Edge. We recommend you use Microsoft Edge for a faster, more secure and more modern web browsing experience. Get started with Microsoft Edge SUMMARY This article describes how to delete cookie files from your computer. You can decide to have Guided Help delete the cookie files from your computer for you, or you can manually delete cookie files from your computer. The "How to automatically delete cookies in Internet Explorer on Windows XP" section contains instructions on how to have Guided Help perform the steps for you. Note If you want to delete cookies for every user on your computer, you must repeat the appropriate steps when you are logged on as each user. This article is intended for a beginning to intermediate computer user. For more information about cookies, click the following article number to view the article in the Microsoft Knowledge Base: 260971 Description of cookies RESOLUTION EXPORT OR SAVE YOUR COOKIES BEFORE YOU DELETE THEM Cookies may contain information for a customized Web page or may contain logon information for a Web site. Before you delete your cookies, you may want to export or save them. Use the Import/Export Wizard in Internet Explorer to export your cookies. For more information about how to use the Import/Export Wizard, click the following article number to view the article in the Microsoft Knowledge Base: 221523 Description of the Import/Export Wizard that is included with Internet Explorer 5.0 or later DELETE COOKIES FOR INTERNET EXPLORER INTERNET EXPLORER 9 HOW TO DELETE COOKIE FILES IN INTERNET EXPLORER 9 Video: How to delete cookie files in Internet Explorer 9 Video Player is loading. Play Video Play Current Time 0:00 / Duration 0:00 Loaded: 0% 0:00 Stream Type LIVE Seek to live, currently behind liveLIVE Download Chapters * Chapters Descriptions * descriptions off, selected Captions * Captions settings, opens captions settings dialog * Captions off * English Captions Audio Track More options Mute Fullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. ColorWhiteBlackRedGreenBlueYellowMagentaCyanTextTransparencyOpaqueSemi-TransparentColorBlackWhiteRedGreenBlueYellowMagentaCyanBackgroundTransparencyOpaqueSemi-TransparentTransparentColorBlackWhiteRedGreenBlueYellowMagentaCyanWindowTransparencyTransparentSemi-TransparentOpaque 50%75%100%125%150%175%200%300%400%Font SizeNoneRaisedDepressedUniformDropshadowText Edge StyleProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall CapsFont Family ResetDone Close Modal Dialog End of dialog window. INTERNET EXPLORER 8 HOW TO DELETE COOKIE FILES IN INTERNET EXPLORER 8 1. Exit Internet Explorer 8, and then exit any instances of Windows Explorer. 2. Do one of the following: * In Windows Vista or Windows 7, click Start , type inetcpl.cpl in the Start Search box, and then press ENTER. * In Windows XP, click Start, click Run, type inetcpl.cpl in the Open box, and then press ENTER. 3. On the General tab, click Delete under Browsing History in the Internet Properties dialog box. 4. In the Delete Browsing History dialog box, click to clear all of the check boxes except for the Cookies check box, and then click Delete. INTERNET EXPLORER 7 HOW TO DELETE COOKIE FILES IN INTERNET EXPLORER 7 1. Exit Internet Explorer 7, and then exit any instances of Windows Explorer. 2. Do one of the following: * In Windows Vista, click Start , type inetcpl.cpl in the Start Search box, and then press ENTER. * In Windows XP, click Start, click Run, type inetcpl.cpl in the Open box, and then press ENTER. 3. On the General tab, click Delete under Browsing History in the Internet Properties dialog box. 4. In the Delete Browsing History dialog box, click Delete Cookies. 5. In the Delete Cookies dialog box, click Yes. INTERNET EXPLORER 6 HOW TO DELETE COOKIE FILES IN INTERNET EXPLORER 6 1. Exit Internet Explorer 6, and then exit any instances of Windows Explorer. 2. Click Start, click Run, type inetcpl.cpl, and then press ENTER. 3. On the General tab, click Delete Cookies in theTemporary Internet Files section of the Internet Properties dialog box. 4. In the Delete Files dialog box, click to select the Delete all offline content check box, and then click OK. MORE INFORMATION SIMILAR PROBLEMS AND SOLUTIONS For more information about cookies, click the following article numbers to view the articles in the Microsoft Knowledge Base: 283185 How to manage cookies in Internet Explorer 6 224304 Per-session cookies are not cleared until you close browser For more information about cookies, click the following article numbers to view the articles in the Microsoft Knowledge Base: 154360 Information about the Security Alert message for cookies in Internet Explorer and Outlook Express 223799 Description of persistent and per-session cookies in Internet Explorer If these Microsoft Knowledge Base articles do not help you resolve the problem, or if you experience symptoms that differ from those that this article describes, search the Microsoft Knowledge Base for more information. To search the Microsoft Knowledge Base, visit the following Microsoft website: http://support.microsoft.com Then, type the text of the error message that you receive, or type a description of the problem in the Search Support (KB) field. SUBSCRIBE RSS FEEDS NEED MORE HELP? WANT MORE OPTIONS? Discover Community Explore subscription benefits, browse training courses, learn how to secure your device, and more. Microsoft 365 subscription benefits Microsoft 365 training Microsoft security Accessibility center Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community Microsoft Tech Community Windows Insiders Microsoft 365 Insiders You’re invited to try Microsoft 365 for free Unlock now WAS THIS INFORMATION HELPFUL? Yes No Thank you! Any more feedback for Microsoft? Can you help us improve? (Send feedback to Microsoft so we can help.) What affected your experience? Resolved my issue Clear instructions Easy to follow No jargon Pictures helped Other Didn't match my screen Incorrect instructions Too technical Not enough information Not enough pictures Other Any additional feedback? (Optional) Submit feedback By pressing submit, your feedback will be used to improve Microsoft products and services. Privacy Statement. 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