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 * About
 * Current: Privacy Policy Summary

English Español

We recommend that you view this content online or on your mobile device for a
better design and navigation experience and the ability to seamlessly access
links and other documents. This version is provided so you can PRINT a version
of this content in a single document.


GET TO KNOW OUR
PRIVACY POLICIES.

Learn about our privacy practices and find the policy you’re looking for, or go
directly to our summary, or go directly to information about your state privacy
rights.


YOUR PRIVACY IS
IMPORTANT TO US.

A message from our Chief Privacy Officer.


YOU HAVE CHOICES ABOUT HOW YOUR INFORMATION IS USED.

Our privacy policies explain how you can make these choices.


READ UP ON STATE LAW PRIVACY RIGHTS.


We’ve provided new information about your rights under California, Colorado,
Connecticut, Utah and Virginia privacy laws.


LET'S MAKE SURE YOU'RE IN THE RIGHT PLACE.


VERIZON PRIVACY POLICIES

The Verizon privacy policy applies when you interact with us or use services we
offer to customers in the United States.

Verizon Privacy Policy Summary

Full Verizon Privacy Policy

California Privacy Rights

Verizon Privacy Dashboard

Fios Privacy Policy


INTERNATIONAL PRIVACY CENTRE

Our International Privacy Centre applies when you interact with us or use
services we offer to customers outside of the United States.

International Privacy Centre


APPS AND SERVICES

Our apps and services privacy policies apply in addition to our Verizon privacy
policy when you use these services.

Message+

Hum

Smart Family

Gizmo

Wild and Seek

Care Smart

Advanced Messaging

Replica App

Senion Install


SUBSIDIARY COMPANIES

Separate privacy policies apply for some of our subsidiary companies.

Visible

BlueJeans

Tracfone


STATE PRIVACY RIGHTS

Some state laws provide additional privacy rights to residents.

California

Colorado

Connecticut

Maine

Nevada

Utah

Virginia


NOTICES

Separate privacy notices apply for additional offerings.

Mobile Location Analytics

Mobile Device Installment Plan

Automated License Plate Recognition


HERE'S A SUMMARY OF OUR PRIVACY POLICY.

We are committed to strong and meaningful privacy protections. Our Privacy
Policy details the information we collect, how we use and share it, and the
choices you have about certain uses and sharing of information we have about
you.  We’ve summarized key elements of the policy here for your convenience.


WHAT INFORMATION DOES VERIZON COLLECT?

We collect information you provide to us, about your use of our products and
services and about your interactions with us. We also collect information about
how our network and your devices are working, including the location of your
wireless devices. We also obtain information about you from other companies,
such as credit, demographic and interest information. Learn more


HOW DOES VERIZON USE INFORMATION?

We use information to provide you with services and enhance your experiences
with us. This includes delivering and maintaining your products, services, and
your account and billing records; developing new products and services;
personalizing your experiences; and delivering marketing offers to you. Learn
more


DOES VERIZON SHARE MY INFORMATION?

We share information within Verizon, with service providers and with others. 

We share information within Verizon including with our affiliates; with service
providers who perform work on our behalf; and with others as described in this
policy including for fraud prevention, directory assistance, legal compliance,
credit and collections, caller id, and certain advertising purposes. We also
respond to legal requests and may share information with your consent. Learn
more


DOES VERIZON HAVE PROGRAMS THAT ALLOW OTHER COMPANIES TO USE INFORMATION ABOUT
ME?

We have optional programs that allow Verizon and third parties to show you
advertisements that are more personalized and useful to you or to help third
parties verify your identity. Another program develops insights by analyzing
de-identified customer information and reporting on aggregate behaviors. Learn
more


WHAT CHOICES DO I HAVE ABOUT USES OF MY INFORMATION?

You have choices about how Verizon reaches you with marketing and whether
certain types of information may be shared within Verizon for marketing
purposes. You also have choices about whether your information may be used for
our advertising and insights programs, for verification purposes, and for
certain uses of device information where applicable. You also have a choice
about whether our websites and apps may share information for certain targeted
advertising purposes. Learn more


HOW DOES VERIZON PROTECT MY INFORMATION, AND HOW DO I UPDATE MY ACCOUNT DETAILS?

We have a variety of safeguards in place to help protect your information
against unauthorized access, use or disclosure. You can also access and update
information we have about you and delete certain information we have. Learn
more 


DO I HAVE SPECIFIC RIGHTS UNDER PRIVACY LAWS IN THE UNITED STATES?

You may have additional rights under the Cable Act and state laws, including
California, Colorado, Connecticut, Maine, Nevada, Utah and Virginia privacy
laws. Learn more


HOW DO I LEARN ABOUT CHANGES TO THIS PRIVACY POLICY?

We periodically update our privacy policy. We provide a brief summary of these
updates when we make them. If we change the way we use or disclose information
that identifies you in a way that is materially different from what was stated
in our privacy policy at the time the information was collected, you will be
given an opportunity to update your choices about the new use or disclosure.
View Recent Changes


RELATED TOPICS

Read


CURIOUS ABOUT OUR RESPONSES TO GOVERNMENT DATA DEMANDS?

Curious about our responses to government data demands?

Our Transparency Report provides information about data requests we receive.




Tips


DISCOVER TIPS TO KEEP YOUR ACCOUNT SECURE.

Discover tips to keep your account secure.

Protect yourself from frauds and scams.


Read


LOOKING FOR SUPPORT PARENTING IN A DIGITAL WORLD?

Looking for support parenting in a digital world?

Navigate tips and advice for your connected family.





CONTACT US WITH ANY QUESTIONS OR CONCERNS RELATED TO PRIVACY.

WRITE

Verizon Privacy Office
1300 I Street, NW Suite 500 East
Washington, DC 20005

ONLINE

Submit a privacy inquiry form

General Privacy Policies
 * Verizon Privacy Policy Summary
 * Full Verizon Privacy Policy
 * California Privacy
 * Verizon Privacy Dashboard
 * Fios Privacy Policy
 * International Privacy Centre
 * Visible
 * BlueJeans
 * Tracfone

Apps and Service Policies
 * Message+
 * Hum
 * Smart Family
 * Gizmo
 * Wild and Seek
 * Care Smart
 * Advanced Messaging
 * Replica App
 * Senion Install

Notices
 * Mobile Location Analytics
 * Mobile Device Installment Plan
 * Automated License Plate Recognition


Services & Solutions
 * Verizon.com
 * Mobile Plans
 * Mobile Devices
 * Home Services
 * Small and Medium Business
 * Enterprise Solutions
 * Verizon Connect
 * Public Sector
 * Partner Solutions

Support
 * Mobile Online Support
 * Home Online Support
 * Contact Customer Support
 * Sign in to your Account
 * Store Locator
 * Account Security & Fraud Claims
 * The Relay Blog
 * Accessibility

Innovation
 * Innovation Labs
 * The Verizon Story & Museum
 * Verizon Ventures

Network Technologies
 * 4G LTE
 * 5G
 * Fiber Optics
 * Multi-Access Edge Compute (MEC)

Careers
 * Welcome to the #NetworkLife
 * Life at Verizon
 * Culture & Diversity
 * Search Open Roles
 * Careers Site Map

Follow Verizon News
 * twitter
 * instagram

Follow Inside Verizon
 * twitter
 * instagram

Follow Verizon Careers
 * twitter
 * instagram
 * 

Follow Customer Support
 * facebook-official
 * twitter

Follow VerizonGreen
 * twitter

 * Privacy Policy
 * California Privacy Notice
 * Your Privacy Choices
 * Terms & Conditions
 * Accessibility
 * Open Internet
 * Important Consumer Information
 * About Our Ads
 * Site Map

© 2024 Verizon





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PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
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These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

Cookies Details‎

PERFORMANCE COOKIES

Performance Cookies


These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. We use both
third party and first party cookies for this purpose. All information these
cookies collect is aggregated and therefore anonymous. If you do not allow these
cookies we will not know when you have visited our site, and will not be able to
monitor its performance.

Cookies Details‎

FUNCTIONAL COOKIES

Functional Cookies


These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

Cookies Details‎

TARGETING COOKIE

Targeting Cookie


These cookies may be set through our site by Verizon and third parties. They are
used to present Verizon advertising on third party sites that you may visit.
They do not store directly personal information, but are based on uniquely
identifying your browser and internet device. If you do not allow these cookies,
you will experience less targeted advertising from Verizon.

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   networks. They are capable of tracking your browser across other sites and
   building up a profile of your interests. This may impact the content and
   messages you see on other websites you visit. If you do not allow these
   cookies you may not be able to use or see these sharing tools.

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