URL: https://service.elsevier.com/app/contact/supporthub/
Submission: On February 13 via api from CH

Summary

This website contacted 9 IPs in 5 countries across 7 domains to perform 41 HTTP transactions. The main IP is 74.117.207.245, located in Slough, United Kingdom and belongs to NETDYNAMICS - Oracle Corporation, US. The main domain is service.elsevier.com.
TLS certificate: Issued by Trustwave Organization Validation SHA... on June 1st 2017. Valid for: 3 years.
This is the only time service.elsevier.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 19 74.117.207.245 7160 (NETDYNAMICS)
3 2.18.232.23 16625 (AKAMAI-AS)
8 54.230.202.113 16509 (AMAZON-02)
1 3 34.249.86.253 16509 (AMAZON-02)
2 63.140.43.92 15224 (OMNITURE)
4 104.111.219.84 16625 (AKAMAI-AS)
3 2606:4700:30:... 13335 (CLOUDFLAR...)
1 74.117.207.68 7160 (NETDYNAMICS)
41 9
Domain Requested by
19 service.elsevier.com 1 redirects service.elsevier.com
8 cdn.elsevier.io service.elsevier.com
cdn.elsevier.io
4 www.rnengage.com service.elsevier.com
3 browser-update.org service.elsevier.com
browser-update.org
3 dpm.demdex.net 1 redirects service.elsevier.com
3 assets.adobedtm.com service.elsevier.com
assets.adobedtm.com
2 smetrics.elsevier.com assets.adobedtm.com
service.elsevier.com
1 elsevier5.widget.custhelp.com service.elsevier.com
41 8

This site contains links to these domains. Also see Links.

Domain
www.elsevier.com
www.relx.com
Subject Issuer Validity Valid
help.elsevier.com
Trustwave Organization Validation SHA256 CA, Level 1
2017-06-01 -
2020-06-01
3 years crt.sh
assets.adobedtm.com
DigiCert SHA2 High Assurance Server CA
2018-04-06 -
2019-04-11
a year crt.sh
*.elsevier.io
Amazon
2018-03-22 -
2019-04-22
a year crt.sh
*.demdex.net
DigiCert SHA2 High Assurance Server CA
2018-01-09 -
2021-02-12
3 years crt.sh
smetrics.elsevier.com
Trustwave Organization Validation SHA256 CA, Level 1
2016-10-04 -
2019-10-04
3 years crt.sh
*.rnengage.com
DigiCert SHA2 Secure Server CA
2018-05-23 -
2019-11-21
a year crt.sh
sni183491.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2019-02-09 -
2019-08-18
6 months crt.sh
*.widget.custhelp.com
DigiCert SHA2 Secure Server CA
2018-04-25 -
2019-07-25
a year crt.sh

This page contains 2 frames:

Primary Page: https://service.elsevier.com/app/contact/supporthub/
Frame ID: 892EAEEA9CB098CD1F36F03215246E5B
Requests: 41 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: ACFB0782CC61915B9F14A92ED5E96CCA
Requests: 4 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://service.elsevier.com/app/contact/supporthub HTTP 301
    https://service.elsevier.com/app/contact/supporthub/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|)HTTPD)/i

Overall confidence: 100%
Detected patterns
  • env /^Modernizr$/i

Overall confidence: 100%
Detected patterns
  • script /\/s[_-]code.*\.js/i
  • env /^s_(?:account|objectID|code|INST)$/i

Overall confidence: 100%
Detected patterns
  • env /^jQuery$/i

Page Statistics

41
Requests

100 %
HTTPS

13 %
IPv6

7
Domains

8
Subdomains

9
IPs

5
Countries

570 kB
Transfer

1610 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://service.elsevier.com/app/contact/supporthub HTTP 301
    https://service.elsevier.com/app/contact/supporthub/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 17
  • https://dpm.demdex.net/id?d_visid_ver=1.10.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=4D6368F454EC41940A4C98A6%40AdobeOrg&d_nsid=0&ts=1550046995513 HTTP 302
  • https://dpm.demdex.net/id/rd?d_visid_ver=1.10.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=4D6368F454EC41940A4C98A6%40AdobeOrg&d_nsid=0&ts=1550046995513

41 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set /
service.elsevier.com/app/contact/supporthub/
Redirect Chain
  • https://service.elsevier.com/app/contact/supporthub
  • https://service.elsevier.com/app/contact/supporthub/
57 KB
21 KB
Document
General
Full URL
https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
32e6ef305eed46f6114d81e196fa274648840507ddad0847936a3476880fb440
Security Headers
Name Value
Strict-Transport-Security max-age=15724800

Request headers

Host
service.elsevier.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding
gzip, deflate, br
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fU%7EhG7ANhAknc0hZCp7PBJnK3XJ3S9kcIoBVwfCkzoV4zaaueHgC8Tc50MBLgvsOz4xznqod98hddBGKKq6enTHeByX_fbH_KpULbNRbKeKjFrfWSsZoNL_JEOar1wsC6ei_%7EdBDtQ2emMpD3gxgy2wclqe4F2OmejEiTW%7EEJWMz0PSJMQCrt8ydbkfVuF5rWRqXD5qcBNiNCfSDhjhK7HTOTibBZYPoIDyJSG67C5XksAzb9WNn9LX1gTuJz6dPR25rm889eWE33vdc5%7ERY8UWPF1UCc45b8xdQqoVa%7EGlJz21EJJ9KzN01rgTJT7qf_Th2mBpttdPsZFxRTqbOB718WxPxHO6SzzQOLWCrvx_v6WEv_TGQmMyH3SfXv3lx6b6h3TxuHFUeR_oIGyK91FOHr9Qrg%7EG6lLktgq2Zqd7ypqC9PGhpFjFebzPDqzt4NHB2ZKaBxKQWK19pildKNfmBS2ORJP%7EkvHPtONhCGoK1mzk6TcQqn5LDNCyO2PWXXUunrdp9ipGcj4wXPobebTNTUQNRrsZr_a
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:34 GMT
Server
Apache
Strict-Transport-Security
max-age=15724800
Content-Security-Policy-Report-Only
script-src 'self' 'unsafe-inline' 'unsafe-eval' https://assets.adobedtm.com https://smetrics.elsevier.com https://browser-update.org https://cdn.elsevier.io https://www.rnengage.com https://*.widget.custhelp.com https://www.livelook.com https://*.cobrowse.oraclecloud.com https://dpm.demdex.net https://www.pingvp.com https://translate.googleapis.com; img-src 'self' data: https://supportcontent.elsevier.com https://cdn.elsevier.io https://smetrics.elsevier.com https://www.rnengage.com https://*.cobrowse.oraclecloud.com https://browser-update.org https://www.pingvp.com https://www.livelook.com https://www.gstatic.com https://translate.google.com https://translate.googleapis.com; style-src 'self' 'unsafe-inline' https://translate.googleapis.com https://www.livelook.com https://www.pingvp.com; font-src 'self' data: https://cdn.elsevier.io; connect-src 'self' https://smetrics.elsevier.com https://dpm.demdex.net https://*.rightnowtech.com https://cdn.elsevier.io https://translate.googleapis.com https://*.livelook.com; object-src https://supportcontent.elsevier.com; report-uri /cc/report/csp/;
Cache-Control
no-cache, no-store
Expires
-1
Pragma
no-cache
Set-Cookie
cp_session=fUMTU187nnNe0tITYJ15SPW7odHuMxUSRVwYRM_7gS6zB_Lwy4Vy8dKyO72Kt51k1Ux9K0U12RUdaMHgqCyAFcMzjxrHPPRYlMHe6mJIp8mL5V28ws4OUY4mHt1UkROK5SjGSBFn28kNrf8JnvpqYQ%7EoFLjF8_EH0aB0F0YXrXrylr08IXFf5jNr6McV8y3MZVb%7EDntX%7ESGAF1PfykHK4wcHjnzj4MkL0AmalSTtby2VwcweZLVaNoV3wFT%7EBlOmqK_RnqK5I3sLIkPeATtT1j5oAnoJ3cRtKAQQo2SxtQ0k1eFb1yUUJEf6a1wAvg8a9stJnSBcWBS94Pl_H8DYAlrNxPFRBY6lXMUKrWu_5Omva3gfMVEX8doFn3RV9OS44GyQni%7Exqx06XaAHvxhSsAlGPE2EYPSbYRUnS7Anpa2gdj%7EULKQkx2h0QChM8oUpR%7Evz1NEPhhToi%7EwrIxdyXLDtjOsPwqASYeq5v8p6Ak0P111T4kT5fLZ5jLOpigcoL06Uq6W6cOpd27R9UKu2qFzJZPgg8HSSRe_llKbB9xfovlorD2XKEhMw%21%21; path=/; secure; httponly cp_session=fU7V%7E3lV7ifLWUHrzZNP46Xk49gCBQSucRxM6%7ETXC2HHCpvsS%7ExREC8o1sj4aweJQG8Es6UrTrSLjT1WI7QL_RUSNe42wjAg_cCOxHN8bPuZLOASARL_ZS83Imwzk18eYtzec0_7Cy%7EsUCf4VKwymI3cBAZiFw8Nmke3qySXwHKlxYDyYCNJS_TpWnhj3mUD3bIbrbWtWWqUkJZJtTnAo_hTf4VtM9duvFmU7J6TfSkHw4OCJZXJvziTHLpeY7LAn5jCwx8nifLIs%7EBH%7EPcZduiaiZi_dwahi1IhmWBLE2vyaI6lmYW%7EHP8MSwGTBTQAg5lh9hnvWbXYXVydW1T5gzdkgsZ3yrsQRMWmEzW_5KDXqOCyCs2ZGZzfCSadu%7E5nfGEQFN24o_BanWdLvOJmWtsWuWiWjIXVtLQlt9ojIrVZCm%7EsDHKxpomcQekUxTBU0TQrQO1ReNTDu2EaAfBo%7EEabe4hpIvFbgtUKlp8ReZ5hNgzw2z%7EWomtdkUHAVTPkagOCQMuWbqFlttxpdagLUJShCGSdqcs7%7Ee890Fid4Eo0fQmAnXDdCcCBv_CM4WBYBiv1xs22wCMW_JsEONvzu5Im0QCqBsU8FH; path=/; secure; httponly cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; path=/; secure; httponly webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; expires=Wed, 13-Feb-2019 09:36:35 GMT; Max-Age=3600; path=/
RNT-Time
D=534532 t=1550046994813713
RNT-Machine
0.96
Content-Encoding
gzip
Content-Length
17875
Keep-Alive
timeout=15, max=100
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8

Redirect headers

Date
Wed, 13 Feb 2019 08:36:34 GMT
Server
Apache
Strict-Transport-Security
max-age=15724800
Set-Cookie
cp_session=fU%7EhG7ANhAknc0hZCp7PBJnK3XJ3S9kcIoBVwfCkzoV4zaaueHgC8Tc50MBLgvsOz4xznqod98hddBGKKq6enTHeByX_fbH_KpULbNRbKeKjFrfWSsZoNL_JEOar1wsC6ei_%7EdBDtQ2emMpD3gxgy2wclqe4F2OmejEiTW%7EEJWMz0PSJMQCrt8ydbkfVuF5rWRqXD5qcBNiNCfSDhjhK7HTOTibBZYPoIDyJSG67C5XksAzb9WNn9LX1gTuJz6dPR25rm889eWE33vdc5%7ERY8UWPF1UCc45b8xdQqoVa%7EGlJz21EJJ9KzN01rgTJT7qf_Th2mBpttdPsZFxRTqbOB718WxPxHO6SzzQOLWCrvx_v6WEv_TGQmMyH3SfXv3lx6b6h3TxuHFUeR_oIGyK91FOHr9Qrg%7EG6lLktgq2Zqd7ypqC9PGhpFjFebzPDqzt4NHB2ZKaBxKQWK19pildKNfmBS2ORJP%7EkvHPtONhCGoK1mzk6TcQqn5LDNCyO2PWXXUunrdp9ipGcj4wXPobebTNTUQNRrsZr_a; path=/; secure; httponly
Location
https://service.elsevier.com/app/contact/supporthub/
RNT-Time
D=269946 t=1550046994503693
RNT-Machine
0.65
Content-Encoding
gzip
Content-Length
20
Keep-Alive
timeout=15, max=99
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
RN_support.themes.elsevier.SITE.css
service.elsevier.com/euf/generated/optimized/1549544912/templates/
223 KB
38 KB
Stylesheet
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/templates/RN_support.themes.elsevier.SITE.css
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
10eef5523ec3744194070ff9226f556efb44a5e7f46aebf724c6e6cd02de5fea

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Thu, 07 Feb 2019 13:08:49 GMT
Server
Apache
Content-Type
text/css
RNT-Time
D=8404 t=1550046995426429
RNT-Machine
0.77
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=90
Content-Length
38266
Expires
Wed, 13 Feb 2019 08:51:35 GMT
satelliteLib-3996d87e21f2dd9a490e67bc9a0dabfc3e1c976f.js
assets.adobedtm.com/376c5346e33126fdb6b2dbac81e307cbacfd7935/
136 KB
42 KB
Script
General
Full URL
https://assets.adobedtm.com/376c5346e33126fdb6b2dbac81e307cbacfd7935/satelliteLib-3996d87e21f2dd9a490e67bc9a0dabfc3e1c976f.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2.18.232.23 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-232-23.deploy.static.akamaitechnologies.com
Software
Apache /
Resource Hash
47a608596a36facc582aa4bfc465c0abdd8582ec80848ef7c91b75c71ef1a919

Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Tue, 30 Oct 2018 11:06:21 GMT
Server
Apache
ETag
"208bef489b21b6b10e55b2366d8dd0df:1540897581"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=3600
Transfer-Encoding
chunked
Connection
keep-alive, Transfer-Encoding
Accept-Ranges
bytes
Timing-Allow-Origin
*, *, *, *
Expires
Wed, 13 Feb 2019 09:36:35 GMT
stacktrace.min.js
service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/
49 KB
16 KB
Script
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/stacktrace.min.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
269ad7b2c56578a538bbbf6f260c2cbc6e64f9c93bf401534ad1d16fa6a17214

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Thu, 07 Feb 2019 08:52:28 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=3480 t=1550046995496006
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=98
Content-Length
16247
Expires
Wed, 13 Feb 2019 08:51:35 GMT
hamburger_closed.svg
service.elsevier.com/euf/generated/optimized/1549544912/themes/elsevier/images/icons/
159 B
528 B
Image
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/elsevier/images/icons/hamburger_closed.svg
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
a9d2b615b9499ed4bde23f03d082a43020ed4160ebe89d863f53091aa839ff74

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Last-Modified
Tue, 05 Feb 2019 12:11:35 GMT
Server
Apache
Content-Type
image/svg+xml
RNT-Time
D=742 t=1550046995525746
RNT-Machine
0.85
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=94
Content-Length
159
Expires
Wed, 13 Feb 2019 08:51:35 GMT
hamburger_opened_2.svg
service.elsevier.com/euf/generated/optimized/1549544912/themes/elsevier/images/icons/
198 B
568 B
Image
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/elsevier/images/icons/hamburger_opened_2.svg
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
bfdfec12fc75ab1db6e9195f2af332c9d0e3e705fe3aea990e4b0f8ec10fbb1e

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCVS_4D6368F454EC41940A4C98A6%40AdobeOrg=1; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941%7CMCMID%7C30976060814679736261548908556708517897%7CMCAAMLH-1550651795%7C6%7CMCAAMB-1550651795%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1550054195s%7CNONE%7CMCAID%7CNONE
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Last-Modified
Tue, 05 Feb 2019 12:11:35 GMT
Server
Apache
Content-Type
image/svg+xml
RNT-Time
D=1524 t=1550046995743268
RNT-Machine
0.65
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=95
Content-Length
198
Expires
Wed, 13 Feb 2019 08:51:35 GMT
indicator.gif
service.elsevier.com/euf/generated/optimized/1549544912/themes/elsevier/images/
722 B
1 KB
Image
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/elsevier/images/indicator.gif
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
caae15eec8bd2af1f0ee84b9aabef62a6fb1a2305f65ff4eb5d56773b159187f

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCVS_4D6368F454EC41940A4C98A6%40AdobeOrg=1; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941%7CMCMID%7C30976060814679736261548908556708517897%7CMCAAMLH-1550651795%7C6%7CMCAAMB-1550651795%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1550054195s%7CNONE%7CMCAID%7CNONE
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Last-Modified
Wed, 22 Feb 2017 10:22:03 GMT
Server
Apache
Content-Type
image/gif
RNT-Time
D=1543 t=1550046995754454
RNT-Machine
0.83
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=98
Content-Length
722
Expires
Wed, 13 Feb 2019 08:51:35 GMT
mercutio.js
cdn.elsevier.io/verona/ui/1.3.1/
90 KB
37 KB
Script
General
Full URL
https://cdn.elsevier.io/verona/ui/1.3.1/mercutio.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.230.202.113 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-54-230-202-113.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3a552297d22f52171bae94f7edee96f83cc7ddd02efb4edc3fead6e5e7ec587c

Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 30 Nov 2018 10:01:49 GMT
content-encoding
gzip
last-modified
Wed, 29 Jul 2015 16:14:25 GMT
server
AmazonS3
age
6474887
etag
"6226a93c628f2e8e3c7f750214dd51d7"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
status
200
cache-control
3000
accept-ranges
bytes
content-length
37303
via
1.1 c76a5a41a8483a9e5dcccdfeb87a16ca.cloudfront.net (CloudFront)
x-amz-cf-id
oOGGWEvtdrqv6N1JpAHUTpM3xucv-EKG_-VyCmd-GrBMknC_S9XP1w==
expires
Tue, 14 Nov 2023 22:13:20 GMT
jquery_ui.1.11.4.min.js
service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/
235 KB
63 KB
Script
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/jquery_ui.1.11.4.min.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
b5a886e26cb88ede44ab3502f8700f52702d2007bfdf15b9a8bf69a84bfaa5dd

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Tue, 05 Feb 2019 12:11:35 GMT
Server
Apache
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=13128 t=1550046995561074
RNT-Machine
0.82
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Expires
Wed, 13 Feb 2019 08:51:35 GMT
tkcfunctions.js
service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/
16 KB
4 KB
Script
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/tkcfunctions.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
9681c5adb2a3da221adc510b7ada59bbead3d23786e377e22d66133776cb18fe

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Tue, 08 Jan 2019 10:20:01 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=1840 t=1550046995567130
RNT-Machine
0.67
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
3761
Expires
Wed, 13 Feb 2019 08:51:35 GMT
webflow.js
service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/
24 KB
5 KB
Script
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/webflow.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
9f1d394c0c30abb6e60fd1d01886f5e2df9c0e0189dae79aadbefeec8c6e5a53

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Tue, 08 Jan 2019 10:20:01 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=2398 t=1550046995567298
RNT-Machine
0.69
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Content-Length
4989
Expires
Wed, 13 Feb 2019 08:51:35 GMT
messages
service.elsevier.com/cc/localisation/
746 B
911 B
Script
General
Full URL
https://service.elsevier.com/cc/localisation/messages
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
6a161a2a5c082d73e0258d71e14cd88fb5226e92c56ed5c751a6f0773a9964ab
Security Headers
Name Value
Strict-Transport-Security max-age=15724800

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
public
Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Wed, 13 Feb 2019 07:47:37 GMT
Server
Apache
Etag
e95f84c57d77320c19c59d0e7147f7ff
Strict-Transport-Security
max-age=15724800
Content-Type
application/javascript; charset=utf-8
RNT-Time
D=212852 t=1550046995567765
RNT-Machine
0.71
Cache-Control
max-age=3600, public, must-revalidate
Connection
Keep-Alive
Keep-Alive
timeout=15, max=100
Content-Length
385
Expires
Wed, 13 Feb 2019 09:36:35 GMT
globalbranding.js
service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/
6 KB
2 KB
Script
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/globalbranding.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
a2de106e57905b787ad732822946a8f3fb510ed18a51424fb369d0a241fd9ae5

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Thu, 04 Oct 2018 09:08:07 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=1581 t=1550046995674894
RNT-Machine
0.69
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
1865
Expires
Wed, 13 Feb 2019 08:51:35 GMT
validate.js
service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/
5 KB
2 KB
Script
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/validate.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
acc51e6912000b15dbc730488349d914262f599c448beecc86817f1bd7fc8dd1

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Wed, 07 Feb 2018 11:08:03 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=15039 t=1550046995681934
RNT-Machine
0.78
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
1317
Expires
Wed, 13 Feb 2019 08:51:35 GMT
knowledge.js
service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/
9 KB
2 KB
Script
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/base/javascript/knowledge.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
30d5655b8894b148147c325ee3b6c1644f16b30f24413a5cd6f48cf26a07e4a6

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCVS_4D6368F454EC41940A4C98A6%40AdobeOrg=1; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941%7CMCMID%7C30976060814679736261548908556708517897%7CMCAAMLH-1550651795%7C6%7CMCAAMB-1550651795%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1550054195s%7CNONE%7CMCAID%7CNONE
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Wed, 11 Jul 2018 10:31:40 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=1863 t=1550046995682426
RNT-Machine
0.85
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
2107
Expires
Wed, 13 Feb 2019 08:51:35 GMT
RightNow.js
service.elsevier.com/euf/core/3.7/js/5.322/min/
310 KB
96 KB
Script
General
Full URL
https://service.elsevier.com/euf/core/3.7/js/5.322/min/RightNow.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
385d93f4f676caf8242d740c763ccf3aa5a7d69d14ca582c5c0b561f6fe784ca

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCVS_4D6368F454EC41940A4C98A6%40AdobeOrg=1; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941%7CMCMID%7C30976060814679736261548908556708517897%7CMCAAMLH-1550651795%7C6%7CMCAAMB-1550651795%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1550054195s%7CNONE%7CMCAID%7CNONE
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Fri, 18 Jan 2019 20:04:21 GMT
Server
Apache
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=19491 t=1550046995687220
RNT-Machine
0.65
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Expires
Fri, 15 Mar 2019 08:36:35 GMT
RN_support.b056578f4cceef506c69a9864854c632.js
service.elsevier.com/euf/generated/optimized/1549544912/templates/
8 KB
2 KB
Script
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/templates/RN_support.b056578f4cceef506c69a9864854c632.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
534dedbd78ab28f7e6b35046f13a7dbd1a781bb167bf9c2c6521c35942c51a29

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCVS_4D6368F454EC41940A4C98A6%40AdobeOrg=1; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941%7CMCMID%7C30976060814679736261548908556708517897%7CMCAAMLH-1550651795%7C6%7CMCAAMB-1550651795%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1550054195s%7CNONE%7CMCAID%7CNONE
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Thu, 07 Feb 2019 13:08:49 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=1327 t=1550046995735196
RNT-Machine
0.96
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=99
Content-Length
1885
Expires
Wed, 13 Feb 2019 08:51:35 GMT
contact.996630d4675b1df9f4a7b9bf103746ef.js
service.elsevier.com/euf/generated/optimized/1549544912/pages/
56 KB
15 KB
Script
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/pages/contact.996630d4675b1df9f4a7b9bf103746ef.js
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
8bef843ddcb9b236c295468464f6db6e1cedd4889c54f9f77a7970a5b77cfbb7

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/app/contact/supporthub/
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCVS_4D6368F454EC41940A4C98A6%40AdobeOrg=1; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941%7CMCMID%7C30976060814679736261548908556708517897%7CMCAAMLH-1550651795%7C6%7CMCAAMB-1550651795%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1550054195s%7CNONE%7CMCAID%7CNONE
Connection
keep-alive
Cache-Control
no-cache
Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Thu, 07 Feb 2019 13:08:57 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=5919 t=1550046995743339
RNT-Machine
0.73
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
14471
Expires
Wed, 13 Feb 2019 08:51:35 GMT
rd
dpm.demdex.net/id/
Redirect Chain
  • https://dpm.demdex.net/id?d_visid_ver=1.10.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=4D6368F454EC41940A4C98A6%40AdobeOrg&d_nsid=0&ts=1550046995513
  • https://dpm.demdex.net/id/rd?d_visid_ver=1.10.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=4D6368F454EC41940A4C98A6%40AdobeOrg&d_nsid=0&ts=1550046995513
0
-1 B
XHR
General
Full URL
https://dpm.demdex.net/id/rd?d_visid_ver=1.10.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=4D6368F454EC41940A4C98A6%40AdobeOrg&d_nsid=0&ts=1550046995513
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.86.253 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-34-249-86-253.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Location
https://dpm.demdex.net/id/rd?d_visid_ver=1.10.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=4D6368F454EC41940A4C98A6%40AdobeOrg&d_nsid=0&ts=1550046995513
X-TID
0fK2q6zMTzc=
Vary
Origin
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Access-Control-Allow-Origin
https://service.elsevier.com
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Length
0
Expires
Thu, 01 Jan 1970 00:00:00 GMT

Redirect headers

Pragma
no-cache
Access-Control-Allow-Origin
https://service.elsevier.com
X-TID
0fK2q6zMTzc=
Vary
Origin
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Location
https://dpm.demdex.net/id/rd?d_visid_ver=1.10.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=4D6368F454EC41940A4C98A6%40AdobeOrg&d_nsid=0&ts=1550046995513
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Length
0
Expires
Thu, 01 Jan 1970 00:00:00 GMT
satellite-5732038c64746d6b8a0023ef.js
assets.adobedtm.com/376c5346e33126fdb6b2dbac81e307cbacfd7935/scripts/
43 KB
10 KB
Script
General
Full URL
https://assets.adobedtm.com/376c5346e33126fdb6b2dbac81e307cbacfd7935/scripts/satellite-5732038c64746d6b8a0023ef.js
Requested by
Host: assets.adobedtm.com
URL: https://assets.adobedtm.com/376c5346e33126fdb6b2dbac81e307cbacfd7935/satelliteLib-3996d87e21f2dd9a490e67bc9a0dabfc3e1c976f.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2.18.232.23 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-232-23.deploy.static.akamaitechnologies.com
Software
Apache /
Resource Hash
86bef301428185e079274b57a503c2985bbbde5a735a193c9348df18d1407183

Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Intervention
<https://www.chromestatus.com/feature/5718547946799104>; level="warning"

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Content-Encoding
gzip
Last-Modified
Tue, 30 Oct 2018 11:06:21 GMT
Server
Apache
ETag
"1c74699afbf8edb28a13735b35c8408a:1540897581"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=3600
Connection
keep-alive
Accept-Ranges
bytes
Timing-Allow-Origin
*, *, *, *
Content-Length
9677
Expires
Wed, 13 Feb 2019 09:36:35 GMT
rd
dpm.demdex.net/id/
217 B
973 B
XHR
General
Full URL
https://dpm.demdex.net/id/rd?d_visid_ver=1.10.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=4D6368F454EC41940A4C98A6%40AdobeOrg&d_nsid=0&ts=1550046995513
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.86.253 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-34-249-86-253.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
c4302602a1d0c841e5be1d19aaf6664b44d7c275a58729545018e53a16d40dde

Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
Origin
https://service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

DCS
dcs-prod-irl1-v018-00330ad0f.edge-irl1.demdex.com 5.47.3.20190129122145 4ms
Pragma
no-cache
X-TID
kHArX2obSmE=
Vary
Origin, Accept-Encoding, User-Agent
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Access-Control-Allow-Origin
https://service.elsevier.com
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Type
application/json;charset=utf-8
Content-Length
217
Expires
Thu, 01 Jan 1970 00:00:00 GMT
truncated
/
3 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
65dec3f2fc2141a997b36313801ce8df00635f0107e590a9bfc1436922bb4c17

Request headers

Response headers

Content-Type
image/svg+xml;charset=UTF-8
truncated
/
219 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
3712c17c27414c5a3981a0c1946d831001f5ad4e45b62577c08928c37f6ec8d4

Request headers

Response headers

Content-Type
image/svg+xml
nexussanswebpro_regular.woff
service.elsevier.com/euf/generated/optimized/1549544912/themes/base/fonts/
48 KB
48 KB
Font
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/base/fonts/nexussanswebpro_regular.woff
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
f338c4a659abe3c5968a391d84b3b247926a7207cbe8d44d99dfa3805700f878

Request headers

Pragma
no-cache
Origin
https://service.elsevier.com
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/euf/generated/optimized/1549544912/templates/RN_support.themes.elsevier.SITE.css
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941
Connection
keep-alive
Cache-Control
no-cache
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://service.elsevier.com/euf/generated/optimized/1549544912/templates/RN_support.themes.elsevier.SITE.css
Origin
https://service.elsevier.com

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Last-Modified
Tue, 05 Feb 2019 12:11:35 GMT
Server
Apache
Content-Type
application/x-font-woff
RNT-Time
D=1127 t=1550046995599264
RNT-Machine
0.73
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=93
Content-Length
48728
Expires
Wed, 13 Feb 2019 08:51:35 GMT
truncated
/
5 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
69cf0630851643ebe3bf93deca7442e8238c29df97373ef0713c365acc73a938

Request headers

Response headers

Content-Type
image/svg+xml
icomoon.ttf
service.elsevier.com/euf/generated/optimized/1549544912/themes/base/fonts/
83 KB
83 KB
Font
General
Full URL
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/base/fonts/icomoon.ttf?asd
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.245 Slough, United Kingdom, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
elsevier-ssl-2.rightnowtech.com
Software
Apache /
Resource Hash
1c61c607cfa3e6a24d009b5a18e05fa4d953e6fe8a38c8844a8826ff073b007d

Request headers

Pragma
no-cache
Origin
https://service.elsevier.com
Accept-Encoding
gzip, deflate, br
Host
service.elsevier.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://service.elsevier.com/euf/generated/optimized/1549544912/templates/RN_support.themes.elsevier.SITE.css
Cookie
s_sess=%20s_ppvl%3D%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B; cp_session=fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC; webflowSession=%7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D; AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg=-1330315163%7CMCIDTS%7C17941
Connection
keep-alive
Cache-Control
no-cache
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://service.elsevier.com/euf/generated/optimized/1549544912/templates/RN_support.themes.elsevier.SITE.css
Origin
https://service.elsevier.com

Response headers

Date
Wed, 13 Feb 2019 08:36:35 GMT
Last-Modified
Thu, 30 Nov 2017 14:53:21 GMT
Server
Apache
Content-Type
font/ttf
RNT-Time
D=1332 t=1550046995626578
RNT-Machine
0.66
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
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Expires
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Tue, 12 Feb 2019 08:36:36 GMT
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Expires
Mon, 18 Feb 2019 22:09:41 GMT
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Expires
Wed, 20 Feb 2019 02:25:04 GMT
jquery-ui.js
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106 KB
35 KB
Script
General
Full URL
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Fri, 21 Jan 2033 09:41:26 GMT
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Request headers

Referer
https://service.elsevier.com/euf/generated/optimized/1549544912/themes/elsevier/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
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cf-cache-status
HIT
last-modified
Thu, 26 Jul 2018 12:18:24 GMT
server
cloudflare
etag
"313-571e5fddcaa54"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/png
status
200
cache-control
public, max-age=86400
accept-ranges
bytes
cf-ray
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content-length
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expires
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r
www.rnengage.com/api/1/ Frame ACFB
43 B
230 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=b5mbKs4HO&s=Nqz5og7o&uh=d8b0ae0a&uc=service.elsevier.com%2Fapp%2Fcontact&b=ca41811&i=elsevier%3Aelsevier5&f=rnw&p=Customer%20Portal&v=18.2.0.1-b322-sp5&e=APN7J7jH&%230:redirectCount=1&%230:navType=0&a=script-page,view&n=script-page,response,i,612
Requested by
Host: service.elsevier.com
URL: https://service.elsevier.com/app/contact/supporthub/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.111.219.84 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-111-219-84.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.33
Cache-Control
No-store
Connection
keep-alive
Date
Wed, 13 Feb 2019 08:36:36 GMT
Content-Length
43
Content-Type
image/gif
spine.js
cdn.elsevier.io/verona/ui/1.3.1/extentions/
186 B
540 B
Script
General
Full URL
https://cdn.elsevier.io/verona/ui/1.3.1/extentions/spine.js
Requested by
Host: cdn.elsevier.io
URL: https://cdn.elsevier.io/verona/ui/1.3.1/mercutio.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.230.202.113 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-54-230-202-113.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
90278fb215a12c9e5cfdd3ff0f00032febe3c50d59873d01c7af15f1668a4d07

Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 30 Nov 2018 10:01:48 GMT
content-encoding
gzip
last-modified
Wed, 29 Jul 2015 16:14:25 GMT
server
AmazonS3
age
6474889
etag
"642b57f6cfdfed9fb0a6e309350479ac"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
status
200
cache-control
3000
accept-ranges
bytes
content-length
151
via
1.1 c76a5a41a8483a9e5dcccdfeb87a16ca.cloudfront.net (CloudFront)
x-amz-cf-id
PipPQb1YH4fbvTTPhtJhLRIo--RyyI6RdqKk3mlzG_KF3KfcD0cJNg==
expires
Tue, 14 Nov 2023 22:13:20 GMT
lightbox.js
cdn.elsevier.io/verona/ui/1.3.1/extentions/
3 KB
1 KB
Script
General
Full URL
https://cdn.elsevier.io/verona/ui/1.3.1/extentions/lightbox.js
Requested by
Host: cdn.elsevier.io
URL: https://cdn.elsevier.io/verona/ui/1.3.1/mercutio.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.230.202.113 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-54-230-202-113.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0c078d39a93aba36366f1485cede2602572d4d4b85ba2a2eeb674c650bc712e3

Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 30 Nov 2018 10:01:50 GMT
content-encoding
gzip
last-modified
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server
AmazonS3
age
6474887
etag
"8ae16cd20833be40c2e792f5d36d1190"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
status
200
cache-control
3000
accept-ranges
bytes
content-length
990
via
1.1 c76a5a41a8483a9e5dcccdfeb87a16ca.cloudfront.net (CloudFront)
x-amz-cf-id
YIGOjqMzbEOyhHMReJL4sy0fDNWKSIMgyPQXV_m3GNmOXhewx4FzFg==
expires
Tue, 14 Nov 2023 22:13:20 GMT
accessibility.js
cdn.elsevier.io/verona/ui/1.3.1/extentions/
0
408 B
Script
General
Full URL
https://cdn.elsevier.io/verona/ui/1.3.1/extentions/accessibility.js
Requested by
Host: cdn.elsevier.io
URL: https://cdn.elsevier.io/verona/ui/1.3.1/mercutio.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.230.202.113 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-54-230-202-113.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 30 Nov 2018 10:01:50 GMT
content-encoding
gzip
last-modified
Wed, 29 Jul 2015 16:14:25 GMT
server
AmazonS3
age
6474887
etag
"a4745abc5e7fdb89cc6df3069f3c6e69"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
status
200
cache-control
3000
accept-ranges
bytes
content-length
20
via
1.1 c76a5a41a8483a9e5dcccdfeb87a16ca.cloudfront.net (CloudFront)
x-amz-cf-id
BODQ9vAa4LNrFtbk9-TqK6AXJxS14iMfBn3q86zogCfVjba76Ergtg==
expires
Tue, 14 Nov 2023 22:13:20 GMT
modernizr.js
cdn.elsevier.io/verona/ui/1.3.1/core/
14 KB
7 KB
Script
General
Full URL
https://cdn.elsevier.io/verona/ui/1.3.1/core/modernizr.js
Requested by
Host: cdn.elsevier.io
URL: https://cdn.elsevier.io/verona/ui/1.3.1/mercutio.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.230.202.113 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-54-230-202-113.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 11 Dec 2018 02:39:46 GMT
content-encoding
gzip
last-modified
Wed, 29 Jul 2015 16:14:24 GMT
server
AmazonS3
age
5551011
etag
"bb46e7e75d17a8a96b0d2f30ffb201b3"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
status
200
cache-control
3000
accept-ranges
bytes
content-length
6406
via
1.1 c76a5a41a8483a9e5dcccdfeb87a16ca.cloudfront.net (CloudFront)
x-amz-cf-id
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expires
Tue, 14 Nov 2023 22:13:20 GMT
r
www.rnengage.com/api/1/ Frame ACFB
43 B
230 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=b5mbeEL8l&s=Nqz5og7o&uh=d8b0ae0a&uc=service.elsevier.com%2Fapp%2Fcontact&b=ca41811&i=elsevier%3Aelsevier5&f=rnw&p=Customer%20Portal&v=18.2.0.1-b322-sp5&e=APN7J7jH&%230:redirectCount=1&%230:navType=0&n=script-page,load,i,2331
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.111.219.84 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-111-219-84.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
https://service.elsevier.com/app/contact/supporthub/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.33
Cache-Control
No-store
Connection
keep-alive
Date
Wed, 13 Feb 2019 08:36:38 GMT
Content-Length
43
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

100 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask function| getWindowProperties object| caughtErrors function| Visitor object| _satellite object| s_c_il number| s_c_in object| pageDataTracker object| StackTrace function| Mercutio_Rem function| Mercutio_PxToRem function| Mercutio_fancy_recruitment function| Mercutio_customExec function| Mercutio_Load function| Mercutio_Get_Params function| Mercutio_Detect_Jquery function| Mercutio_Count_Elements number| Mercutio_Module_Counter boolean| Mercutio_Module_InterruptCombustion number| Mercutio_Combustion_x function| Mercutio_loopArray function| $ function| jQuery object| NProgress number| CONST_EVENT_CUSTOMERTYPE number| CONST_EVENT_CALLREASON number| CONST_EVENT_SUBCALLREASON number| CONST_EVENT_ANSWER number| CONST_EVENT_BACKBUTTON number| CONST_EVENT_CONTINUEBUTTON number| CONST_EVENT_STEPCHANGED number| CONST_EVENT_INCIDENTCREATED number| CONST_EVENT_LOGEDIN number| CONST_EVENT_JOURNALADDED number| CONST_EVENT_JOURNALREMOVED number| CONST_EVENT_ATTACHMENTADDED number| CONST_EVENT_ATTACHMENTREMOVED function| getValueFromInput function| getValueFromField function| getValueFromRadioOrCheckButtonByFieldname function| getValueFromRadioOrCheckButtonById function| getTabStatusus function| saveObjectSession function| getTab function| searchForEmailAddress function| getWidgetIDFromRule function| ajax_createFlowSessionLog function| ajax_createFlowSessionEndLog function| getStepsTaken function| getNumSteps function| disableAllButtons function| stristr function| getElementHTML_ID_fromWidgetID function| getPromiseData function| showKnowledgeItems function| logQuestionStats function| handle_ajax_getRuleByWidgetID object| messages function| _ function| validateField object| $buoop function| $buo_f object| pageData boolean| pageData_isLoaded object| YUI_config function| YUI object| RightNow function| EJS object| _rnq object| Custom function| AppMeasurement_Module_ActivityMap function| AppMeasurement function| s_gi function| s_pgicq number| s_objectID number| s_giq object| s function| s_doPlugins string| f0 string| str object| _regex number| groupIndex object| s_i_elsevier-hels-prod_elsevier-global-prod function| ajax_createBase64 string| url object| app_path string| _yuid object| $bu_ function| $buo function| $bu_getBrowser object| _buorgres object| Foundation function| $buo_show function| Mercutio_makeItDark number| Mercutio_Lightbox_Speed object| html5 object| Modernizr function| yepnope

7 Cookies

Domain/Path Name / Value
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Value: true
service.elsevier.com/ Name: webflowSession
Value: %7B%22flowsession_id%22%3A2262753%2C%22logsession_id%22%3A2262603%2C%22customer_type%22%3A15135%7D
.elsevier.com/ Name: s_pers
Value: %20v8%3D1550046995948%7C1644654995948%3B%20v8_s%3DFirst%2520Visit%7C1550048795948%3B%20c19%3Drn%253Ageneric%253Acontact%253Awebform%253Acreate%7C1550048795951%3B%20v68%3D1550046994.8865%7C1550048795995%3B
.elsevier.com/ Name: AMCVS_4D6368F454EC41940A4C98A6%40AdobeOrg
Value: 1
.elsevier.com/ Name: AMCV_4D6368F454EC41940A4C98A6%40AdobeOrg
Value: -1330315163%7CMCIDTS%7C17941%7CMCMID%7C30976060814679736261548908556708517897%7CMCAAMLH-1550651795%7C6%7CMCAAMB-1550651795%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1550054195s%7CNONE%7CMCAID%7CNONE
.elsevier.com/ Name: s_sess
Value: %20s_ppvl%3D%3B%20e41%3D1%3B%20s_cpc%3D1%3B%20s_ppv%3Drn%25253Ageneric%25253Acategory%252C100%252C100%252C1200%252C1600%252C1200%252C1600%252C1200%252C1%252CP%3B
service.elsevier.com/ Name: cp_session
Value: fUt7v2xz8YUVpTKO28PHL1GHARxMoxdyFDyNf2gLKdwDSz9ZrZLQ3UKF%7EyF9W%7EXk6tjiKsaQcRw4reHfg3VGRNnh3lq4_OlzJ6XGVXPlwJ1knlMMbGe%7EuNJCw6pUhIOTc7p8lXA2F11x90Rd%7E0jhdHielizrwSBYAzT9CJb%7EKqWFCFxT8gt5a6urGJDw4lpD2flD6bxqe_5Xzieds4iHYe24DNFAvKi%7EzocT8UFU1_WeHKv9%7EuR350MzPd1YE9uHxgONAZ_fJlVnyqTB9gvSq35M6UR9pqbWYyRzd8jova%7EogGWABAES7vKuTJAOF%7E7SKMiUNLzFpKA1snb4Kb04FMavuKDMsGuzUnTRO7ABgCGjMfJdGtYugAuDDVsflO5450p6XKZsYU1OAuht7ndTNWRfl7FWSSRbK6PVXjd5YGMU72%7EVo5lmFRQyRO2TuKI%7Eii6WMhv2rm7brCNiWGiqA7RXkvVIz64a79Ippo0CB4y3eEjNGlHNWoCqu2jK5p5DTAfIM_pqsNXwL_XsjkJV319rt6IMXpkx9rLJK5WW3wPVZPCcVB2MdmB7K3V%7ERbYuTxI_WbhbruSTDYxd8xvMld0%7EuHPAS__PWC

1 Console Messages

Source Level URL
Text
console-api log URL: https://cdn.elsevier.io/verona/ui/1.3.1/mercutio.js(Line 1)
Message:
██╗ ██╗██╗ ██╗██╗ ██╗ ███████╗██╗ ███████╗███████╗██╗ ██╗██╗███████╗██████╗ ██╗ ██████╗ ██║ ██║██║ ██║██║ ██║ ██╔════╝██║ ██╔════╝██╔════╝██║ ██║██║██╔════╝██╔══██╗ ██║██╔═══██╗ ██║ █╗ ██║██║ █╗ ██║██║ █╗ ██║ █████╗ ██║ ███████╗█████╗ ██║ ██║██║█████╗ ██████╔╝ ██║██║ ██║ ██║███╗██║██║███╗██║██║███╗██║ ██╔══╝ ██║ ╚════██║██╔══╝ ╚██╗ ██╔╝██║██╔══╝ ██╔══██╗ ██║██║ ██║ ╚███╔███╔╝╚███╔███╔╝╚███╔███╔╝██╗███████╗███████╗███████║███████╗ ╚████╔╝ ██║███████╗██║ ██║██╗██║╚██████╔╝ ╚══╝╚══╝ ╚══╝╚══╝ ╚══╝╚══╝ ╚═╝╚══════╝╚══════╝╚══════╝╚══════╝ ╚═══╝ ╚═╝╚══════╝╚═╝ ╚═╝╚═╝╚═╝ ╚═════╝ Are you checking out our code? Looking for a job in tech? Check out: www.elsevier.com/careers/careers-with-us or www.elsevier.io

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=15724800

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.adobedtm.com
browser-update.org
cdn.elsevier.io
dpm.demdex.net
elsevier5.widget.custhelp.com
service.elsevier.com
smetrics.elsevier.com
www.rnengage.com
104.111.219.84
2.18.232.23
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34.249.86.253
54.230.202.113
63.140.43.92
74.117.207.245
74.117.207.68
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