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URL:
https://www.salesforce.com/ap/resources/research-reports/financial-services-report/?d=7013y0000022fhKAAQ&nc=7013y0000022fhF...
Submission: On July 31 via manual (July 31st 2023, 5:32:34 am UTC) from IN — Scanned from DE

Form analysis
3 forms found in the DOM

Name: reg_form_0tDr — POST

<form name="reg_form_0tDr" method="post" class="form-builder-form   sfdc-form-adaptive-label   "
  data-sfdc-form="dynamic:true,signup:false,event:false,paginated:false,formType:lead,cookieRead:true,cookieWrite:true,closeTimeout:-1,minHeight:,disableDB:false,locale:en_sg,submitEvent:" id="reg_form_0tDr">
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  <input type="hidden" data-skip-form="" name="mcloudFormName" value="GLOB_MAIN_T2L1_OCMS_LCS1">
  <input type="hidden" data-skip-form="" name="conf_page">
  <input type="hidden" data-skip-form="" name="FormCampaignId" value="7013y0000022fhFAAQ">
  <input type="hidden" data-skip-form="" name="Lead.Primary_Product_Interest__c" value="Financial Services Cloud">
  <input type="hidden" data-skip-form="" name="PartnerPromoCode" value="None">
  <input type="hidden" data-skip-form="" name="DriverCampaignId" value="70130000000sUVq">
  <input class="sr-hidden" type="text" name="Region__c" autocomplete="off" tabindex="-1" aria-hidden="true" id="Region__c-uBPH">
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  <div class="fields-container section">
    <div class="fields-wrapper clearfix">
      <div class="field-container-50">
        <div class="firstName textFieldInput section">
          <div class="field  ">
            <input id="UserFirstName-HST5" type="text" name="UserFirstName" aria-required="true" required="true">
            <label for="UserFirstName-HST5" class="placeholder"> First name </label>
            <span class="error-msg" id="UserFirstName-HST5-errMsg">Enter your first name</span>
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        </div>
      </div>
      <div class="field-container-50">
        <div class="lastName textFieldInput section">
          <div class="field  ">
            <input id="UserLastName-anFj" type="text" name="UserLastName" aria-required="true" required="true">
            <label for="UserLastName-anFj" class="placeholder"> Last name </label>
            <span class="error-msg" id="UserLastName-anFj-errMsg">Enter your last name</span>
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        </div>
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    </div>
  </div>
  <div class="fields-container section">
    <div class="fields-wrapper clearfix">
      <div class="field-container-50">
        <div class="userTitle selectFieldInput section">
          <div class="field  ">
            <select id="UserTitle-K1E1" name="UserTitle" aria-required="true" required="true">
              <option disabled="" label="Job title" selected="" value="">Job title</option>
              <option value="Sales_Manager_AP">Sales Manager</option>
              <option value="Marketing_PR_Manager_AP">Marketing / PR Manager</option>
              <option value="Customer_Service_Manager_AP">Customer Service Manager</option>
              <option value="CxO_General_Manager_AP">CXO / VP / General Manager</option>
              <option value="IT_Manager_AP">IT Manager</option>
              <option value="Operations_Manager_AP">Operations Manager</option>
              <option value="Developer / Software Engineer">Developer / Software Engineer</option>
              <option value="Student / Job Seeker / Personal Interest">Student / Job Seeker / Personal Interest</option>
              <option value="Others_AP">Others</option>
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            <label for="UserTitle-K1E1" class="placeholder">Job title</label>
            <span class="error-msg" id="UserTitle-K1E1-errMsg">Select your title</span>
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      <div class="field-container-50">
        <div class="emailInput textFieldInput section">
          <div class="field  ">
            <input id="UserEmail-5bwH" type="email" name="UserEmail" aria-required="true" required="true">
            <label for="UserEmail-5bwH" class="placeholder"> Work email </label>
            <span class="error-msg" id="UserEmail-5bwH-errMsg">Enter a valid email address</span>
          </div>
        </div>
      </div>
    </div>
  </div>
  <div class="fields-container section">
    <div class="fields-wrapper clearfix">
      <div class="field-container-50">
        <div class="company textFieldInput section">
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            <label for="CompanyName-hSXj" class="placeholder"> Company </label>
            <span class="error-msg" id="CompanyName-hSXj-errMsg">Enter your company name</span>
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        </div>
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      <div class="field-container-50">
        <div class="companyEmployees selectFieldInput section">
          <div class="field" data-db-field="">
            <select id="CompanyEmployees-Bs3P" name="CompanyEmployees" aria-required="true" required="true">
              <option disabled="" label="Employees" selected="" value="">Employees</option>
              <option value="9">1 - 15 employees</option>
              <option value="30">16 - 50 employees</option>
              <option value="150">51 - 200 employees</option>
              <option value="350">201 - 500 employees</option>
              <option value="1001">501 - 2000 employees</option>
              <option value="2500">2000+ employees</option>
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            <label for="CompanyEmployees-Bs3P" class="placeholder">Employees</label>
            <span class="error-msg" id="CompanyEmployees-Bs3P-errMsg">Select the number of employees</span>
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        </div>
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    </div>
  </div>
  <div class="fields-container section">
    <div class="fields-wrapper clearfix">
      <div class="field-container-50">
        <div class="phoneInput textFieldInput section">
          <div class="field  ">
            <input id="UserPhone-JGJJ" type="tel" name="UserPhone" aria-required="true" required="true">
            <label for="UserPhone-JGJJ" class="placeholder"> Mobile </label>
            <span class="error-msg" id="UserPhone-JGJJ-errMsg">Enter a valid phone number</span>
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      <div class="field-container-50">
        <div class="country-state-group section">
          <div class="cntry-wrap section">
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              <div class="field valid">
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                  <option disabled="" label="Country/Region" selected="" value="">Country/Region</option>
                  <option value="US">United States</option>
                  <option value="AF">Afghanistan</option>
                  <option value="AL">Albania</option>
                  <option value="DZ">Algeria</option>
                  <option value="AS">American Samoa</option>
                  <option value="AD">Andorra</option>
                  <option value="AI">Anguilla</option>
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                  <option value="AW">Aruba</option>
                  <option value="AU">Australia</option>
                  <option value="AT">Austria</option>
                  <option value="AZ">Azerbaijan</option>
                  <option value="BS">Bahamas, The</option>
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                  <option value="BE">Belgium</option>
                  <option value="BJ">Benin</option>
                  <option value="BM">Bermuda</option>
                  <option value="BT">Bhutan</option>
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                  <option value="BV">Bouvet Is</option>
                  <option value="BA">Bosnia and Herzegovina</option>
                  <option value="BW">Botswana</option>
                  <option value="BR">Brazil</option>
                  <option value="IO">British Indian Ocean Territory</option>
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                  <option value="BI">Burundi</option>
                  <option value="KH">Cambodia</option>
                  <option value="CM">Cameroon</option>
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                  <option value="CF">Central African Republic</option>
                  <option value="TD">Chad</option>
                  <option value="CL">Chile</option>
                  <option value="CN">China</option>
                  <option value="HK">Hong Kong</option>
                  <option value="MO">Macau</option>
                  <option value="CX">Christmas Is</option>
                  <option value="CC">Cocos (Keeling) Is</option>
                  <option value="CO">Colombia</option>
                  <option value="KM">Comoros</option>
                  <option value="CK">Cook Islands</option>
                  <option value="CR">Costa Rica</option>
                  <option value="CI">Cote D'Ivoire (Ivory Coast)</option>
                  <option value="HR">Croatia (Hrvatska)</option>
                  <option value="CY">Cyprus</option>
                  <option value="CZ">Czech Republic</option>
                  <option value="CD">Democratic Republic of the Congo</option>
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                  <option value="DM">Dominica</option>
                  <option value="DO">Dominican Republic</option>
                  <option value="DJ">Djibouti</option>
                  <option value="EC">Ecuador</option>
                  <option value="EG">Egypt</option>
                  <option value="SV">El Salvador</option>
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                  <option value="EE">Estonia</option>
                  <option value="ET">Ethiopia</option>
                  <option value="FK">Falkland Is (Is Malvinas)</option>
                  <option value="FO">Faroe Islands</option>
                  <option value="FJ">Fiji Islands</option>
                  <option value="FI">Finland</option>
                  <option value="FR">France</option>
                  <option value="GF">French Guiana</option>
                  <option value="PF">French Polynesia</option>
                  <option value="TF">French Southern Territories</option>
                  <option value="MK">F.Y.R.O. Macedonia</option>
                  <option value="GA">Gabon</option>
                  <option value="GM">Gambia, The</option>
                  <option value="GE">Georgia</option>
                  <option value="DE">Germany</option>
                  <option value="GH">Ghana</option>
                  <option value="GI">Gibraltar</option>
                  <option value="GR">Greece</option>
                  <option value="GL">Greenland</option>
                  <option value="GD">Grenada</option>
                  <option value="GP">Guadeloupe</option>
                  <option value="GU">Guam</option>
                  <option value="GT">Guatemala</option>
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                  <option value="GW">Guinea-Bissau</option>
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                  <option value="HT">Haiti</option>
                  <option value="HM">Heard and McDonald Is</option>
                  <option value="HN">Honduras</option>
                  <option value="HU">Hungary</option>
                  <option value="IS">Iceland</option>
                  <option value="IN">India</option>
                  <option value="ID">Indonesia</option>
                  <option value="IE">Ireland</option>
                  <option value="IL">Israel</option>
                  <option value="IT">Italy</option>
                  <option value="JM">Jamaica</option>
                  <option value="JP">Japan</option>
                  <option value="JO">Jordan</option>
                  <option value="KZ">Kazakhstan</option>
                  <option value="KE">Kenya</option>
                  <option value="KI">Kiribati</option>
                  <option value="KR">Korea, South</option>
                  <option value="KW">Kuwait</option>
                  <option value="KG">Kyrgyzstan</option>
                  <option value="LA">Laos</option>
                  <option value="LV">Latvia</option>
                  <option value="LB">Lebanon</option>
                  <option value="LS">Lesotho</option>
                  <option value="LR">Liberia</option>
                  <option value="LI">Liechtenstein</option>
                  <option value="LT">Lithuania</option>
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                  <option value="MG">Madagascar</option>
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                  <option value="MN">Mongolia</option>
                  <option value="MS">Montserrat</option>
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                  <option value="MZ">Mozambique</option>
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                  <option value="AN">Netherlands Antilles</option>
                  <option value="NC">New Caledonia</option>
                  <option value="NZ">New Zealand</option>
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                  <option value="NE">Niger</option>
                  <option value="NG">Nigeria</option>
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                  <option value="MP">Northern Mariana Is</option>
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                  <option value="PG">Papua new Guinea</option>
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                  <option value="PE">Peru</option>
                  <option value="PH">Philippines</option>
                  <option value="PN">Pitcairn Island</option>
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                  <option value="QA">Qatar</option>
                  <option value="CG">Republic of the Congo</option>
                  <option value="RE">Reunion</option>
                  <option value="RO">Romania</option>
                  <option value="RU">Russia</option>
                  <option value="RW">Rwanda</option>
                  <option value="SH">Saint Helena</option>
                  <option value="KN">Saint Kitts And Nevis</option>
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                  <option value="ST">Sao Tome and Principe</option>
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                  <option value="VI">Virgin Islands (US)</option>
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                <label for="CompanyCountry-EylM" class="placeholder">Country/Region</label>
                <span class="error-msg" id="CompanyCountry-EylM-errMsg">Choose a valid country</span>
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            </div>
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          <div class="state-wrap section" style="display: none;">
            <div class="state_field selectFieldInput">
              <div class="field">
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                </select>
                <label for="CompanyState-6JK2" class="placeholder">State</label>
                <span class="error-msg" id="CompanyState-6JK2-errMsg">Select your state/province</span>
              </div>
            </div>
          </div>
        </div>
      </div>
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  <div class="checkboxInput section">
    <div class="show" data-legal-type="optIn">
      <!-- Hide legal optIn field by default to avoid visual flicker -->
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        <div class="checkbox-ui" data-input-check=""></div>
        <div class="checkbox-ui-label" id="Lead.InfoEmail__c-3KrZ-cbxLbl">Yes, I would like to receive marketing communications regarding Salesforce products, services, and events.&nbsp; I can unsubscribe at&nbsp;any&nbsp;time.</div>
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    </div>
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  <div class="checkboxInput section">
    <div class="safeharbor-wrapper hide-checkbox">
      <div data-legal-type="disclosure">
        <!-- Hide legal optIn field by default to avoid visual flicker -->
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          <div class="checkbox-ui" data-input-check=""></div>
          <div class="checkbox-ui-label" id="Accept_Terms__c-0Zq1-cbxLbl">By registering, you confirm that you agree to the processing of your personal data by Salesforce as described in
            the&nbsp;<a href="https://www.salesforce.com/company/privacy/full_privacy.jsp" target="_blank">Privacy Statement</a>.</div>
          <span class="safeharbor-err-msg error-msg-block" id="Accept_Terms__c-0Zq1-errMsg"> This is a required field </span>
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    <div class="new"></div>
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  <div style="display: none;" class="type-captcha section">
    <div class="field g-recaptcha"></div>
    <span class="error-msg">Please Complete Captcha</span>
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    <input type="hidden" data-skip-form="" name="formResourcePath"
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</form>

Name: form_gPNm — POST /ap/form/other/blog-newsletter/?d=cta-header-14

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  <input type="hidden" name="failPage" value="/ap/form/other/blog-newsletter/">
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      <div class="single-line-submit">
        <div class="btn-container">
          <button name="Sign up for Free" type="submit" class="submit btn btn-lg
                    btn-primary salesforce-sans-regular btn-center
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    <div class="field g-recaptcha"></div>
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POST

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THE CONNECTED FINANCIAL SERVICES REPORT

Over 6,000 customers around the world share why they switch financial services
providers, what they look for in digital and in-person experiences, and how they
feel about technologies like artificial intelligence.


EXPLORE KEY INSIGHTS BELOW, AND FILL OUT THE FORM TO ACCESS THE FULL REPORT.


 

WHAT DO CUSTOMERS VALUE MOST WHEN INTERACTING WITH FINANCIAL SERVICE
INSTITUTIONS? EXPLORE THE FUTURE OF FINANCIAL SERVICES NOW.

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THANK YOU FOR DOWNLOADING THE THE CONNECTED FINANCIAL SERVICES REPORT.

You can access the report below.

Download Now


 







53% OF FINANCIAL CUSTOMERS WOULD SWITCH PROVIDERS FOR BETTER DIGITAL
EXPERIENCES.



If digital experience misses the mark, customers may turn to nimbler providers,
like fintechs.



 
 
Filter selections that yield a sample size below 25 will not be shown.




 


 



CUSTOMERS FEEL LESS FINANCIALLY SECURE THAN IN 2022.



Amid rising commodities costs, higher interest rates, and increased global
turbulence, individuals are feeling less confident about their financial
situation.



 

 
 




 


 



CUSTOMER RETENTION POSES CHALLENGES ACROSS THE INDUSTRY.




OVER THE PAST YEAR, ABOUT ONE-IN-FOUR BANKING CUSTOMERS SWITCHED PROVIDERS.
WEALTH MANAGEMENT AND INSURANCE SAW ABOUT ONE-IN-THREE CUSTOMERS GO ELSEWHERE.


 



 

 
 




 
 





 

 
 


MORE RESOURCES


 
 

Blog


THE POWER OF ONE: COST BENEFITS OF A SINGLE TECH PLATFORM FOR FINSERVS



RESEARCH AND REPORT


THE TOTAL ECONOMIC IMPACT™ OF SALESFORCE CUSTOMER 360 FOR FINANCIAL SERVICES



Blog


HOW NAB EMBRACED DIGITAL TRANSFORMATION SO IT COULD LOWER COSTS AND RAMP UP
INTERNAL EFFICIENCIES






 




 


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