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      FreshdeskDelight customers and agents with effortless service and support
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      FreshserviceModern and intuitive IT service management
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      Freshdesk OmniThe all-in-one solution, boosted with generative AI
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      FreshsalesDrive revenue and productivity with the easy-to-use AI-powered
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      FreshchatAI-powered bots and live chat across every messaging channel
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      FreshmarketerAI-powered multichannel marketing automation platform
   
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SAME EASY SOFTWARE. NEW AI SUPERPOWERS.

Customer service, IT, and CRM software that’s powerful yet easy to use. Now
supercharged with generative AI.

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Trusted by 68,000+ Businesses Worldwide



REFRESHINGLY SIMPLE SOFTWARE

Efficient, scalable IT services and better, faster customer service.
Personalized, optimized sales and marketing. Give teams the AI-powered tools to
do more with ease.

Customer ServiceIT ServiceCRM

SUPPORT SOLUTIONS


LESS COMPLEXITY. MORE AI CAPABILITY.

Freshdesk
Scale faster with a unified, intelligent customer support platform.
Freshservice
Modernize IT service and operations with an intuitive, completely integrated IT.
Freshchat
Have more meaningful conversations, across every channel, with every customer.
Freshdesk Omni
Get the whole package with our all-in-one solution, boosted with generative AI.
Freshsales
Sell smarter and faster while leaving time-consuming tasks to automation.
Freshmarketer
Attract, engage, and nurture your customers through the engagement channels they
love.
All products and trials


DON’T JUST TAKE IT FROM US

Reducing our no-show rate was important to have higher utilization of our sales
team. With Freshsales, we brought it down to about 20%, and time is money.

Mike HopkinsSenior VP, Sales and Service, Blue Nile
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Freshservice is so intuitive and user-friendly. Our end-users find it very
simple to raise a ticket and support agents are able to easily transfer tickets
within departments.

Christy CooperSenior IT Operations Analyst, Alterra Mountain Company
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We use Freshservice for everything, and that just makes it really
easy—regardless of what you need as an employee—to know that you can always just
go to this tool and you're going to get whatever you need.

Rey DavilaSystem Administrator, Allbirds
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SEE WHAT’S NEW

News, events, and insights into the ways Freshworks is making work faster,
easier, and more human with advanced AI.


FREDDY AI AGENT HAS ARRIVED

Conversational. Autonomous. Always on. Deliver service like never before.


FRESHWORKS AI SUMMIT

Join industry leaders to explore how people-first AI can transform service.


WE’VE OPENED A NEW DATA CENTER IN DUBAI

Freshworks’ new data center for the Middle East & Africa launches.


FRESHWORKS ACQUIRES DEVICE42

New Capabilities Help Customers Reduce Risk, Solve Incidents Faster


EXPLORE FREDDY AI COPILOT: THE ULTIMATE PRODUCTIVITY BOOSTER

Unleash the power of generative AI solutions and unlock productivity for your
support and services teams.


MEET FREDDY AI BY FRESHWORKS

See how easy it can be to leverage the power of AI in your business.


NEW FRESHDESK OMNI

Introducing all-in-one self-service, conversational support, and ticketing.
Omnichannel and supercharged with AI.


AI THAT WORKS FOR YOUR BUSINESS

Hear CPO Prakash Ramamurthy on why people-centric AI matters.


FRESH INSIGHTS FOR LEADERS

Original research and analysis from leading industry experts


TURN AI FROM HYPE INTO REALITY

Everything you need to know about using generative AI in customer service


ANNOUNCING FREDDY AI + GPT

We’re bringing the power of AI and GPT models to the Freshworks product suite


GARTNER NAMES FRESHWORKS A CHALLENGER

Gartner recognizes Freshworks as a Challenger in the Gartner® Magic Quadrant™
for IT Service Management Platforms.


100 INNOVATIONS AND IDEAS SHAPING BUSINESS

Freshworks CIO says companies will deploy more bots in 2023 to reduce human
dependance on mundane tasks, reduce cost and margin of error.


MORE IMPACT, LESS STRESS

See how IT, customer service, and CRM teams succeed with Freshworks




60,000+ GLOBAL CUSTOMERS FOUND A BETTER WAY TO WORK. YOUR TURN.

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Contact Freshworks+1 (855) 747 6767 or sales@freshworks.com
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