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Submitted URL: http://learn.inpd.co.uk/c/1gYxx1COTdzojsTmpkJVScj6
Effective URL: https://www.inpd.co.uk/terms-and-conditions
Submission: On August 23 via manual from CA — Scanned from CA
Effective URL: https://www.inpd.co.uk/terms-and-conditions
Submission: On August 23 via manual from CA — Scanned from CA
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This website uses cookies to ensure you get the best experience on our website. Learn more Accept REQUEST A CALL BACK REQUEST A CALLBACK Fill in your details and a member of our team will call you back regarding our courses and availability. First Name* Last Name* Company Name Contact Number Email* Area of Interest Additional Information TICK if you are happy for us to collect, store and use the information provided to contact you in connection with your enquiry and related services? * Yes * Close Skip to content Membership 0161 509 2999 enquiries@inpd.co.uk twitter icon facebook-f icon linkedin-in icon * Courses * Our Courses * Course Categories * Virtual Classroom * Face to Face Classroom * Qualifications * Board and Director Services * CMI Courses * In-House Training * Executive Coaching * The Institute * What We Do * About Us * News * What's New * Press Releases and Articles * Blogs * Case Studies * Testimonials * Video Testimonials * About * About Us * Meet the Team * Partnerships * Corporate Responsibility * Sustainability * FAQs * Careers * Contact Us Membership TERMS AND CONDITIONS DELEGATE TERMS AND CONDITIONS Delegate Terms and Conditions Conditions of Contract: – In these Conditions of contract the following definitions apply: “Company” refers to In Professional Development “Client” the organisation or individual entering in to contract with the company via the acceptance of these terms and conditions “Event” a course, conference or summit delivered or organised by the company “Contract” the legal contract between the Company and the Client for the purchase and supply of a service in accordance with the terms within the conditions of contract. “Booking” the confirmation by a client of their purchase request and acceptance of our conditions of contract. “Speaker” refers to the individual invited to teach, facilitate, chair, deliver a presentation or participate on a discussion panel Delegate Terms and Conditions 1. Making a Booking 1.1 Bookings for an event can be made via email, telephone, online and by post. 1.2 The booking is deemed to be accepted when the Company issues written acceptance of the Booking at which point the Contract shall come into existence (Date of Commencement). A confirmation will be sent to the client within 24 hours of making a booking. 1.3 Where a Client makes a booking for one or more employees, then the Company’s contract is with the Client making the booking and not the individual delegate(s). 1.4 All delegates must observe and comply with these terms and conditions set out under the conditions of contract. A breech from any delegate will be treated as a breach by the client. 1.5 The conditions set out in this contract apply to the exclusion of any other terms that the client seeks to impose or which are implied by custom, trade or existing practice. 1.6 Registration Information will be sent to registered delegates by email at least seven days prior to the event. Any delegate not receiving the registration information should contact us by email. 2. Payments 2.1 The company shall invoice the Client in advance of the event or service provided. The Client shall pay each invoice submitted by the company in advance of the provision of the Services and no later than 7 days of the date of the invoice or before the delivery the event date 2.2 All Bookings must be paid in full to guarantee entrance to the Event. 2.3 Without limiting any other right or remedy of the company, if the Client fails to make any payment due to company under the Contract by the due date for payment (Due Date), The company shall have the right to charge interest on the overdue amount at the rate of four per cent per annum above the then current Barclays Bank Plc base rate accruing on a daily basis from the Due Date until the date of actual payment of the overdue amount, whether before or after judgement, and compounding quarterly. 2.4 The Client shall pay all amounts due under the Contract in full without any deduction or withholding except as required by law and the Client shall not be entitled to assert any credit, set-off or counterclaim against the company in order to justify withholding payment of any such amount in whole or in part. The company may, without limiting its other rights or remedies, set off any amount owing to it by the Client against any amount payable by the company to the Client. 2.5 We require payment to terms. Payment must be made on time, in full, and without any deduction, off set or counterclaim. In the event that an account is outstanding, we will refer the matter to our debt collection agents, Daniels Silverman Limited, which will incur additional costs. The additional costs incurred to collect the debt will be added to the debt, plus VAT at the prevailing rate. You agree that you will be legally liable to pay the outstanding account plus additional costs, and that payment of the same can be enforced against you in court. If applicable, you also agree to pay compensation and interest at the relevant reference rate, as provided for under the Late Payment of Commercial Debts (Interest) Act 1998. 3. Early Bird Rate and Discounts 3.1 In order to qualify for any ‘early bird’ rate or ‘discount’, a booking and direct payment must be received before the deadline date listed in the conference marketing material. Inclusive offers cannot be split between two or more delegates. All bookings must state the relevant discount code at the time of booking. 4. Delegate Cancellations, Transfers, Substitutions and non-attendance 4.1 The Client shall have the right to cancel the Order within 14 days of booking. 4.2 If the delegate is unable to attend an event and needs to cancel a booking, the client must let the company know in advance and in writing by email. 4.3 Bookings cancelled after the 14-day cancellation period will be chargeable at the full booking fee. 4.4 At the discretion of the Company, Delegates may nominate an alternative person from their organisation to attend up to 14 days prior to the start of the event, at no extra charge assuming that the substitute person is eligible for the Event. Should a substitution not be possible, cancellation charges will apply. 4.5 Where a Client is unable to make a course date, the client may transfer to another date free of charge on the first occasion if notice is provided 60 days prior to the commencement of the original course date booked. All subsequent transfer requests and transfers within 60 days of commencement of the course will be charged a transfer fee. The transfer fee will be an additional 50% of the course booking fee. Should notice not be received 30 days before commencement of the course, the transfer will be charged at full course rate. Transfers to an alternative date under any circumstance are only available if the delegate place has been paid for in full by the client. In an event where a transfer is requested and the invoice is unpaid, both the invoice and relevant transfer fee will be required to be paid. 4.6 Should the client book onto a programme within 14 days of commencement date, the client will be charged a fee should they wish to transfer the booking to a different date 4.7 Where no fee for attendance has been charged (complimentary place), the company reserves the right to administer a cancellation charge to delegates who do not attend on the day of the event and have not notified the company in advance in writing. The cancellation charge applied will be equal to the online fee to attend the event at the time of booking. 4.8 Where a delegate fails to submit an assignment or work requiring assessment as part of an accredited programme, a penalty fee of £100 may be charged. If given sufficient and credible reasoning in writing, a delegate will be able to defer for free on the first instance if a minimum of 2 weeks’ notice is provided. After the first deferral, a fee of £100 will be applicable. This is to cover additional administration costs that will be incurred. 4.9 Once the Client has submitted the application to register for the PgCert programme via the University webpage, the Client is liable to progress their studies with the Company. The Client must enroll for each academic year in order to continue their studies; the request for enrolment will be prompted by the University before the end of the academic year and it will be communicated to the Client via their student email address. 4.10 If a delegate fails to attend any part of an event, the Company reserve the right not to issue a certificate on completion of the event, unless an exemption has been pre-approved by the company. Delegates requiring an exemption for any part of an event must submit their request in writing to enquires@inpd.co.uk, outlining their reason and supporting evidence for consideration by the company. An outcome will be provided by the company no later than 7 days prior to the commencement of the event. The company’s decision is final. 5. Alterations to Programme, Cancellation or Postponement of Event 5.1 The company reserves the right to make alterations to the event programme, venue and timings. Please note that some of the materials and objectives may be subject to change depending on discussions, activities and needs of the cohort upon reflection of delegate responses to the pre-programme questionnaires. Should the company be unable to deliver any classroom based course as a result of government restrictions, advice or social distancing we reserve the right to postpone the event or run the scheduled event via a virtual classroom environment. Details of our virtual classroom can be found on our website or requested by contacting info@inpd.co.uk 5.2 In the unlikely event that the company cancels an event and does not reschedule, the company will refund any pre-paid booking fees. Liability will be limited to the amount of the booking fee paid. The Company shall not be liable for reimbursing the cost of travel or accommodation arrangements made by individual delegates. 5.3 Please note that we cannot offer refunds where events are cancelled as a result of events outside of our control. Alternate dates will be provided. The Company shall not be liable for reimbursing the cost of travel or accommodation arrangements made by individual delegates. 5.4 If by postponement and re-arrangement or virtual classroom the event can take place, the booking between the client and the company shall remain in force and will be subject to the existing Delegate Cancellations, Transfers, Substitutions and non-attendance terms set out under Section One, Clause 4. 5.5 If, for whatever reason, it is found necessary to postpone or change the date of the event, the company shall not be liable for any expenditure, damage or loss incurred by the client. 5.6 Speakers Views expressed at an event are their own. The Company cannot accept liability for advice given, or views expressed, by any speaker at the event or in any material provided to delegates and clients. 6. Special requirements 6.1 Delegates should advise of any special requirements at the time of Booking including; dietary, access and visual and audio support. 7. Photography, Filming and social media 7.1 For promotional purposes, there may be a professional photographer, videographer or live social media streaming taking place during the event. After course completion, clients and delegates with social media accounts could be automatically tagged in a course completion post on our respective social media channels. Clients and delegates who do not wish to be filmed or recorded, published or tagged on social media should advise the company in advance and in writing. 8. Data Protection and Personal data 8.1 In Professional Development is the Data Controller and Data Processor of any personal data you supply. The personal data you supply will be used to process your booking. 8.2 By submitting registration details, delegates agree to allow the company, sponsors, speakers and partners associated with the course or event to contact them regarding their booking. 8.3 We may use personal details, provided by registered delegates, in the production of course materials and literature including course materials, joining instructions and delegate attendee lists. 8.4 Delegate Attendee Lists may be provided to course or event speakers, supporters, and sponsors for the purpose of event administration, safety, networking and activity deemed necessary for the successful delivery of the course or event. 8.5 You will receive delegate and customer communications (by e-mail, telephone, SMS, post) in connection with your booking, from time to time we will let you know about additional offers and promotions related to your booking that we think may be of legitimate interest. 8.6 We do not pass data to any third party without consent. However, please note that by registering for an event or course you consent to us processing your data to enable us to deliver the service you have purchased. This may involve passing your details on to our partners including trainers, speakers, facilitators, partner educational providers, debt recovery agents and partners that support us with the delivery of our services. 8.7 You have the right to object to your data being used for specific purposes. If you have a specific objection, please email us at info@inpd.co.uk with the subject line ‘Data protection’. 8.8 Our full Data Protection and Privacy Policy can be downloaded from our web site https://inpd.co.uk/yourdata 9. Insurance 9.1 It is the responsibility of the delegate to arrange appropriate insurance cover in connection with their attendance at the conference. The Company cannot be held liable for any loss, liability or damage to personal property. 10. Force Majeure 10.1 The Company is relieved of all its obligations if any act is outside the company’s control and impact the company’s ability to deliver the event including acts of god, danger of war, fire or severe disturbances affecting the organisation, venue or its suppliers. 11. Admission and right of entry 11.1 The Company reserves the right to refuse admission and to remove persons from the premises for any reason where necessary. The Company may also have to conduct security searches to ensure the safety of persons at the Event. 11.2 By booking a training course with the Company, the Client agrees to a temperature check during the registration phase of the programme. Should the temperature be 38C or above, In> Professional Development staff have the right to refuse entry to the event, subject to the existing Admission and Right of Entry conditions set out under Section Eleven, Clause 11.1. The Client will be asked to leave the premises and staff will offer a free of charge transfer to another event date of their choosing. The Company shall not be liable for reimbursing the cost of travel or accommodation arrangements made by the Client. 11.3 If the client develops COVID symptoms whilst at the event, the Client must notify a member of staff working onsite from the Company. In> Professional Development will ask the Client to leave the premises and perform a COVID test. The Client must notify In> Professional Development of the result immediately. The Company shall not be liable for reimbursing the cost of travel or accommodation arrangements made by the Client. 12. Revisions 13. The Company reserves the right to revise these Conditions at any point. BESPOKE SERVICES TERMS AND CONDITIONS Bespoke Services Terms and Conditions Conditions of Contract: – In these Conditions of contract the following definitions apply: “Company” refers to In Professional Development. “Client” the organisation or individual entering in to contract with the company via the acceptance of these terms and conditions. “Event” a course, programme or service delivered or organised by the Company “Contract” the legal contract between the Company and the Client for the purchase and supply of a service in accordance with the terms within the conditions of contract. “Order” the confirmation by a client of their purchase request and acceptance of our conditions of contract. “Booking” the confirmation by the company of acceptance of the clients booking and the entering into contract. “Speakers” the tutor(s), trainer(s) and facilitator(s) provided to deliver the services booked. “Services” the services, including the Deliverables, supplied by the company to the Client as set out in the Specification, but subject to these terms. Conditions of Contract 1. Basis of contract 1.1 An Order constitutes an offer by the Client to purchase Services in accordance with these Conditions. 1.2 The Order shall only be deemed to be accepted when the company issues a written Booking Confirmation of the Order at which point and on which date the Contract shall come into existence (Commencement Date). 1.3 The Client should advise of any special requirements at the time of booking including; dietary, access and visual and audio support. 1.4 The Company reserves the right to change the delivery team, tutors or facilitators without notice. 1.5 The Contract constitutes the entire agreement between the parties. The Client acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the Company which is not set out in the Contract. 1.6 Any samples, drawings, descriptive matter or advertising issued by the Company, and any descriptions or illustrations contained in the Company’s and the company’s partners websites catalogues or brochures, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or have any contractual force. 1.7 The conditions set out in this contract apply to the exclusion of any other terms that the client seeks to impose, or which are implied by custom, trade or existing practice. 1.8 Any quotation given by the Company shall not constitute an offer and is only valid for a period of 28 Days from its date of issue. 2. Supply of Services 2.1 The Company shall supply the Services to the Client in accordance with the Specification in all material respects but subject to changes under these terms. 2.2 The Company shall use all reasonable endeavours to meet any performance dates specified for delivery, but any such dates shall be estimates only and subject to change as required or necessary. 2.3 The Company shall have the right to make essential changes to the Services if necessary and shall notify the Client in any such event if the changes are material. 2.4 The Company warrants to the Client that the Services will be provided using reasonable care and skill. 3. Client’s obligations 3.1 The Client shall: 3.1.1 ensure that the terms of the Order and any information it provides in the Specification are complete and accurate; 3.1.2 co-operate with the company in all matters relating to the Services; and 3.1.3 provide the company with such information and materials as the company may reasonably require in order to supply the Services and ensure that such information is accurate in all material respects. 3.2 If the company’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Client or failure by the Client to perform any relevant obligation (Client Default): 3.2.1 The company shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Client remedies the Client Default, and to rely on the Client Default to relieve it from the performance of any of its obligations to the extent the Client Default prevents or delays the company’s performance of any of its obligations; 3.2.2 The company shall not be liable for any costs or losses sustained or incurred by the Client arising directly or indirectly from the company’s failure or delay to perform any of its obligations as set out in clause 2; and 3.2.3 the Client shall reimburse the company on written demand for any costs or losses sustained or incurred by the company arising directly or indirectly from the Client Default. 4. Health & Safety, security and insurance 4.1 It is the responsibility of the Client to ensure that their staff and any supplier/contractor working on his behalf are familiar with and abide by all current UK and European Health and Safety regulations. 4.2 In order to create and maintain a safe environment at all times, the Client and contractors must abide by reasonable instructions from the Company and/or the training venue as required. 4.3 Clients must hold their own public liability insurance and, if applicable, employer’s liability insurance. Certificates should be available for inspection if required. 5. Alterations to, Cancellation or Postponement of Event 5.1 The Client shall have the right to cancel the Booking within 14 working days of booking 5.2 Bookings cancelled after the 14-day cancellation period will be chargeable at the full booking fee. 5.3 The Client may alter the names of the attendees attending an event up to 7 days prior to the start of the course, at no extra charge. Delegate numbers must not exceed those agreed at point of booking. A request for additional delegates must be made no later than 7 days prior to delivery date. All fees for additional delegates must be paid in full before the agreed delivery dates. 5.4 The company reserves the right to make alterations to the event, venue and timings where necessary. 5.5 In the unlikely event that the Company needs to cancel the Event, the company will refund any pre-paid fees. Liability will be limited to the amount of the booking fee paid. The Company shall not be liable for reimbursing the cost of travel or accommodation arrangements made by individual attendees or the client. 5.6 If by re-arrangement or postponement the Event can take place, the booking between the client and the company shall remain in force and will be subject to the existing terms and conditions. 5.7 If, for whatever reason, it is found necessary to postpone or change the date of the event, the company shall not be liable for any expenditure, damage or loss incurred by the client. 5.8 Speakers views expressed at an event are their own. The Company cannot accept liability for advice given, or views expressed, by any speaker at the event or in any material provided to attendees and clients. 6. Charges and payment 6.1 The Charges for the Services shall be specified by the company in the Order Form. 6.2 The Charges for the services are deemed to be accepted by the client by signing the Order Form. 6.3 The company shall be entitled to charge the Client additionally for any expenses reasonably incurred by the individuals whom the company engages in connection with the Services including, but not limited to, travelling expenses, hotel costs, subsistence and any associated expenses, and for the cost of services provided by third parties and required by the company for the performance of the Services, including a share of the cost of any the company’s sourced venue, and for the cost of any materials. 6.4 The company shall invoice the Client in advance of providing the Services. 6.5 The Client shall pay each invoice submitted by the company in advance of the provision of the Services and in line with the payment schedule detailed and accepted in the Order Form. Payment must be: 6.5.1 14 days of the date of the invoice (or as otherwise agreed), 6.5.2 in full and in cleared funds to a bank account nominated in writing by the company 6.6 Without limiting any other right or remedy of the Company, if the Client fails to make any payment due to the Company under the Contract by the due date for payment (Due Date), the Company shall have the right to charge interest on the overdue amount at the rate of four per cent per annum above the then current Barclays Bank Plc base rate accruing on a daily basis from the Due Date until the date of actual payment of the overdue amount, whether before or after judgement, and compounding quarterly. 6.7 The Client shall pay all amounts due under the Contract in full without any deduction or withholding except as required by law and the Client shall not be entitled to assert any credit, set-off or counterclaim against the company in order to justify withholding payment of any such amount in whole or in part. The company, without limiting its other rights or remedies, can set off any amount owing to it by the Client against any amount payable by the Company to the Client. 7. Intellectual property 7.1 All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by the Company. 7.2 All the Company’s materials are the exclusive property of the Company. 8. Photography, filming and social media 8.1 The Company may arrange for photographs and/or video footage to be taken at events and used for promotional purposes. This may include printed documents or media, editorial coverage, advertising press and use on the internet. 8.2 Clients and or individuals who do not wish for their image/brand/logo to be used in this manner must notify us prior to the event. 9. Special requirements 9.1 The Client should advise of any special requirements at the time of booking including; dietary, access, visual and audio support. 10. Data Protection and Personal data 10.1 In Professional Development is the Data Controller and Data Processor of any personal data you supply. The personal data you supply will be used to process your booking. 10.2 By returning a signed Order Form, Clients agree to allow the company, sponsors, speakers and partners associated with the event to contact them regarding their booking. 10.3 We may use personal details, provided by the Client, in the production of course materials and literature including course materials, joining instructions and delegate attendee lists. 10.4 Delegate attendee lists may be provided to Speakers, supporters, and sponsors for the purpose of event administration, safety, networking and activity deemed necessary for the successful delivery of the course or event. 10.5 You will receive customer communications (by e-mail, telephone, SMS, post) in connection with your booking, from time to time we will let you know about additional offers and promotions related to your booking that we think may be of legitimate interest. 10.6 We do not pass data to any third party without consent. However, please note that by registering for an event or course you consent to us processing your data to enable us to deliver the service you have purchased. This may involve passing your details on to our partners including trainers, speakers, facilitators, tutors and partner educational providers 10.7 You have the right to object to your data being used for specific purposes. If you have a specific objection, please email us at info@inpd.co.uk with the subject line ‘Data protection’. 10.8 Our full Data Protection and Privacy Policy can be downloaded from our web site www.inpd.co.uk/yourdata 11. Force Majeure 11.1 The Company is relieved of all its obligations if any act is outside the company’s control and impact the company’s ability to deliver the course including acts of god, danger of war, fire or severe disturbances affecting the organisation, venue or its suppliers. 12. Confidentiality 12.1 The Client shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the Client by the Company, its employees, agents or subcontractors, and any other confidential information concerning the Company’s business or its products or its services which the Client may obtain. The Client shall restrict disclosure of such confidential information to such of its employees, agents or subcontractors as need to know it for discharging the Client’s obligations under the Contract, and shall ensure that such employees, agents or subcontractors are subject to obligations of confidentiality corresponding to those which bind the Client. This clause 9 shall survive termination of the Contract. 13. Limitation of liability 13.1 Nothing in these Conditions shall limit or exclude the Company’s liability for: 13.1.1 death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors; 13.1.2 fraud or fraudulent misrepresentation; or 13.1.3 breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession). 13.2 Subject to clause 13.1: 13.2.1 The Company shall not be liable to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and 13.2.2 The Company’s total liability to the Client in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the amount paid by the Client for the Services under the Contract. 13.3 Except as set out in these Conditions, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract. 13.4 Clause 13 shall survive termination of the Contract. 14. Termination 14.1 Without prejudice to any rights that have accrued under this agreement or any of its rights or remedies, the Company may terminate this agreement without liability to the Client immediately (or following such notice period as it sees fit) by giving written notice to the Client party if: 14.1.1 the Client fails to pay any amount due under this agreement on the due date for payment and remains in default not less than seven days after being notified in writing to make such payment; 14.1.2 the Client commits a material breach of any material term of this agreement (other than failure to pay any amounts due under this agreement) and (if such breach is remediable) fails to remedy that breach within a period of 14 days after being notified in writing to do so; 14.1.3 the Client repeatedly breaches any of the terms of this agreement in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the terms of this agreement; 14.1.4 the Client suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 OR (being a natural person) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986 or (being a partnership) has any partner to whom any of the foregoing apply; 14.1.5 the Client commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than for the sole purpose of a scheme for a solvent amalgamation of the Client with one or more other companies or the solvent reconstruction of the Client; 14.1.6 a petition is filed, a notice is given, a resolution is passed, or an order is made, for or on connection with the winding up of the Client other than for the sole purpose of a scheme for a solvent amalgamation of the Client with one or more other companies or the solvent reconstruction of the Client; 14.1.7 an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the Client; 14.1.8 a floating charge holder over the assets of the Client has become entitled to appoint or has appointed an administrative receiver; 14.1.9 a person becomes entitled to appoint a receiver over the assets of the Client or a receiver is appointed over the assets of the Client; 14.1.10 the Client, being an individual, is the subject of a bankruptcy petition or order; or 14.1.11 a creditor or encumbrancer of the Client attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days; 14.1.12 any event occurs, or proceeding is taken, with respect to the Client in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 9.1(d) to clause 9.1(k) (inclusive); 14.1.13 the Client suspends or ceases, or threatens to suspend or cease, to carry on all or a substantial part of its business; 14.1.14 the Client, being an individual, dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his or her own affairs or becomes a patient under any mental health legislation; 14.1.15 as a result of any act or omission by the Client the party reasonably considers that the image or reputation of the party has been, or is likely to be, (if such breach were repeated), materially adversely affected. 14.2 Without limiting its other rights or remedies, the Company may terminate or suspend the Contract with immediate effect by giving written notice to the Client if the Client fails to pay any amount due under this Contract on the due date for payment. 15. Consequences of termination 15.1 On termination of the Contract for any reason: 15.1.1 the Client shall immediately pay to the Company all of the Company’s outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has been submitted, the Company shall submit an invoice, which shall be payable by the Client immediately on receipt; 15.1.2 the Client shall return all of the Company’s Materials and any Deliverables which have not been fully paid for, including copies on any media. If the Client fails to do so, then the Company may enter the Client’s premises and take possession of them. Until they have been returned, the Client shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract; 15.1.3 the accrued rights, remedies, obligations and liabilities of the parties as at expiry or termination shall not be affected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and 15.1.4 clauses which expressly or by implication have effect after termination shall continue in full force and effect. 16. Revisions 16.1 The Company reserves the right to revise these Conditions at any point. Reviewed 26th February 2019_V4 FREE PRIZE DRAW TS & CS Free Prize Draw Ts &Cs In Professional Development reserves the right to amend the terms and conditions of promotions at any time and to take appropriate action, including the withdrawal of promotions if (at its discretion) it deems such action is necessary. This does not affect your legal rights. • The prize draw to win a place on a programme of our choosing. • The prize draw can be entered by commenting and sharing the brand LinkedIn, Facebook and Twitter competition post, or on any of the Directors LinkedIn competition posts. • Opening date: start of the month. • Entries will be drawn 2 weeks after the opening date. • If In Professional Development is unable to confirm the winner, a new draw will take place. • There is no option to transfer to another course date. • There is no cash alternative for the prize. • The winner will be obliged to provide In Professional Development with a testimonial (either written or video visual) and a case study around their motivation for attending the course, their learning experience and what they’re looking to implement. • Winner’s name available on request by emailing enquiries@inpd.co.uk DISCOUNTED OFFERS ON SOCIAL MEDIA T&CS In Professional Development reserves the right to amend the terms and conditions of promotions at any time and to take appropriate action, including the withdrawal of promotions if (at its discretion) it deems such action is necessary. This does not affect your legal rights. • There is no option to transfer to another course date. • There is no cash alternative for the prize. PRIVACY POLICY Privacy Policy Data Protection and Privacy for In Professional Development Ltd 1. Overview 1.1 This policy sets out how any personal data In Professional Development Ltd (“we”, “us” or “our”) collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it and keep it secure. 1.2 For the purpose of the General Data Protection Regulations (“GDPR”), the data controller is In Professional Development Ltd, a company registered in England and Wales under company number 10777587, with its registered office at Suite 6A, Blackthorn House, Appley Bridge, Greater Manchester, WN6 9DB 1.3 It is important that any personal data that we hold about you is accurate and current. Please ensure that you keep us informed of any changes in your personal data. 2. Visitors to our Website 2.1 When you visit our website inpd.co.uk (“our site”) we may automatically collect information about your computer, including where available your IP address (using cookies), operating system and browser type, for system administration and to help maintain security and performance of our site and statistical data about your browsing actions and patterns for marketing purposes. The statistical data does not identify any individual user. 2.2 We only collect identifiable personal data or information from visitors to our site that is voluntarily provided by a visitor. For example, when you visit our site, you may choose to provide personal data or information in order for us to contact you with further information, to join our mailing list, sign up to our membership or register for a course or event. 2.2 We use the following third parties to collect and process personal data set out above in the following ways: 2.2.1 Technical Data is received from analytics providers such as Google based outside the EU; 2.2.2 Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Stripe, a payment gateway on our website based outside the EU and Sage, used to issue invoices and store account records based outside the EU; 2.2.3 Identity and Contact Data from data brokers or aggregators such as Livechat, an online chat facility for customers to speak with an advisor based outside the EU and Salesforce and Eventsforce used to collect information from our online enquiry form and used to book courses based outside the EU. 3. Cookies 3.1 Cookies are small data files which most website operators place on the browser or hard drive of their user’s computer. Cookies may gather information about the visitor’s use of our website or enable the website to recognise the user as an existing customer when they returns to the website at a later date. Cookies may also be used to collect information about the user which allows the website operator or a third party to create a profile of the user, their preferences and their interests for the purpose of serving the user with targeted, interest-based advertising. 3.2 Our website uses cookies, and to find out more about how we use cookies please refer to our cookie policy which you can view at https://inpd.co.uk/cookie-policy. 4. Personal Information we collect 4.1 We may collect personal data about you in the following ways: 4.1.1 information that you provide to us by: • filling in forms on our site • completing our events/programmes/training course booking forms • telephoning us with an enquiry • subscribing to our services and offers • joining as a member of in>The Know • attending one of our events or training courses • completing a feedback form or otherwise giving feedback • completing a survey • registering to use our site 4.1.2 information we may ask of you when you report a problem with our site, 4.1.3 if you submit a complaint. 4.2 The kind of data we may collect about you: 4.2.1 If you contact us, we may keep an electronic record of that correspondence and/or conversation, including your name, postal address, email address and telephone numbers. 4.2.2 We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them. 4.2.3 Details of transactions you enter into with us either through or in connection with our site or when attending one of our events or training courses, including billing address and payment card details. 4.2.4 Details of your visits to our site and the resources that you access. 4.2.5 Personal information (such as your name, address, date of birth and email address) you provide to us for the purpose of subscribing to our site services, email notifications and/or newsletters. 4.2.6 We may ask you to complete a feedback form when you attend an event or training course, although you do not have to complete one. 4.2.7 Marketing preferences, both as regard the marketing information you want to receive and how (by SMS text, telephone, email or post). 4.3 We do not collect the following special categories of personal data i.e. – race, ethnic origin, politics, religion, trade union membership. In the interests of providing you with specific help where you need it, we ask you if you have any special requirements relating to access on the premises or learning or dietary requirements. We hold this information securely and only for the purpose of carrying out any requests for the specific training you may have booked. 4.4 If you fail to provide personal data that we need by law or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have, or are trying to enter into, with you. In this case, we may have to cancel a product or service you have with us, though we will notify you if this is the case. 4.5 Where a Client is unable to make a course date, the client may transfer to another date free of charge on the first occasion if notice is provided 60 days prior to the commencement of the original course date booked. All subsequent transfer requests and transfers within 60 days of commencement of the course will be charged a transfer fee. The transfer fee will be an additional 50% of the course booking fee. Should notice not be received 14 days before commencement of the course, the transfer will be charged at full course rate. Transfers to an alternative date under any circumstance are only available if the delegate place has been paid for in full by the client. 5. Information security – Storing Your Personal Data 5.1 All information you provide to us is stored on secure servers. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data you transmit to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 5.2 All reasonable and appropriate technical and organisational measures will be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data. 5.3 We will ensure that: 5.3.1 only authorised people will be able to access, alter, disclose or destroy personal data; 5.3.2 the authorised people will act within the scope of their authority and will be subject to a duty of confidentiality; and 5.3.3 if personal data is accidentally lost, altered or destroyed, it can be recovered to prevent any damage or distress to the individuals concerned. 5.4 As and when appropriate, we will conduct information risk assessments to ensure personal data is protected to a reasonable and appropriate standard for the nature of the personal data held. 5.5 We have put in place procedures to deal with any breach or suspected personal data breach and will notify you and the applicable regulator of a breach where we are legally required to do so. 6. How we may use your personal data 6.1 We use this information held about you in the following ways: 6.1.1 To ensure that content from our site is presented in the most effective manner for you and for your computer. 6.1.2 To provide you with information that you request from us. 6.1.3 To set you up as a new client and maintain your client record. 6.1.4 To carry out our obligations to provide goods or services arising from any contracts entered into, or about to be entered into, between you and us. 6.1.5 To allow you to participate in interactive features of our goods and services, when you choose to do so. 6.1.6 To notify you about changes to our goods and services. 6.1.7 To ask, and enable, you to complete a survey or feedback form. 6.1.8 To enable us to manage payments and collect and recover monies owed to us. 6.1.9 We may also use your personal data on behalf of selected third parties, to provide you with information about goods and services which may be of interest to you and we may contact you about these. 6.1.10 If you are an existing customer, we may legitimately contact you (by e-mail, SMS, telephone, post) with information about goods and services similar to those which were the subject of or is relevant to the goods or services previously provided by us to you. 6.1.11 If you are a new customer, and where you permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. 6.1.12 Where we need to comply with a legal or regulatory obligation. 7. Legitimate interest 7.1 We may process your personal data on the grounds of legitimate interest. We will only process your personal data in this way if we think there is real and genuine interest to both you and us and your interests and fundamental rights do not override those legitimate interests. 7.2 We process personal information for certain legitimate business purposes, which include some or all of the following: 7.2.1 Where the processing enables us to enhance, modify, personalise or otherwise improve our services and/or communications for the benefit of our customers. 7.2.2 To identify and prevent fraud. 7.2.3 To enhance the security of our network and information systems. 7.2.4 To better understand how visitors and our customers interact with our website. 7.2.5 To provide communications (postal, SMS text, telephone, email) containing information, products and/or services which we think will be of interest to you. 7.2.6 To determine the effectiveness of promotional campaigns and advertising. 7.3 Whenever we process your data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of those rights. If you do not want us to process your data in this way or have a specific objection, please notify us by email, enquiries@inpd.co.uk with the subject line “Data Protection”. Please bear in mind that if you object this may affect our ability to carry out services and the tasks in clause 7.2 for your benefit. 8. International data transfers 8.1 We share your personal data with the companies who provide services to us as set out in clause 2.2 above. This will involve transferring your data outside the European Economic Area (EEA). 8.2 Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: 8.2.1 We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries; 8.2.2 Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries; 8.2.3 Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield 8.3 Please contact us (see section [14] below) if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA. 9. Data Retention 9.1 Personal data processed for any purpose or purposes will not be kept for longer than is necessary for that purpose(s) or the purpose of satisfying any legal, accounting or reporting requirements. We will regularly review the personal data we retain, securely deleting where appropriate, anything we no longer need. 9.2 Information that does not need to be accessed regularly, but which still needs to be retained, will be safely stored or archived. 9.3 Further information relating to the retention and deletion of data can be found in our Data Retention, Deletion & Shredding Policy. Please see https://inpd.co.uk/about/your-data. 10. Disclosure of Your Information 10.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. 10.2 We may disclose your personal information to third parties as follows: 10.2.1 In the event that we sell, transfer, merge or reorganise all or any part of our business or acquire all or any part of a third party’s business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. 10.2.2 If our assets or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers is likely to be one of the transferred assets and the new owners may use that personal data in the same way as set out in this privacy notice. 10.2.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and/or other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. 11. Your Rights 11.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data, for example, the right to request correction of your data, erasure of your data, a right to object to the processing of your data and a right to withdraw your consent. If you wish to exercise any of these rights or any other legal rights, you have in relation to your data please contact us as set out in clause 14 below. 11.2 You have the right at any time to ask us or third parties not to process your personal data for marketing purposes and/or to withdraw any consent you have previously given to us or third parties to use your personal data for that purpose. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing or to withdraw your consent at any time by contacting us via enquiries@inpd.co.uk using the subject line “Data Protection – Withdraw Consent”. 11.3 Our site may, from time to time, contain links to and from third party websites (such as those of our partners’ networks, advertisers and affiliates) and also to plug-ins and applications. If you follow a link to any of those websites or enable any of those connections, please note that the websites or connections may allow third parties to collect or share personal data about you and that the owners of those websites have their own privacy policies. We do not accept any responsibility or liability for third party privacy policies and we encourage you to please check those policies before you submit any personal data to those websites. 12. Access to Information 12.1 The Act gives you the right to access information held about you. If you wish to exercise your right of access, please refer to our Subject Access Request policy and contact us as set out in that policy. 12.2 You will not have to pay a fee to access your personal data, unless your request is clearly unfounded or excessive. In those circumstances, we may charge a reasonable fee to meet our costs in providing you with details of the information we hold about you. If having requested your personal data, you then request further copies of that data we may also charge a reasonable fee for providing those duplicate copies. 13. Changes to our Privacy Policy Any changes we may make to our privacy policy in the future will be posted on our site and, where appropriate, notified to you by e-mail. 14. Contact us Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@inpd.co.uk using “Data Protection” in the subject line. 15. Further information 15.1 We have appointed a data manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this policy, including any requests to exercise your legal rights, please contact our Data Manager using the contact details below. 15.2 You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The ICO’s contact details are below. We would appreciate the opportunity to deal with any concerns you have before you approach the ICO. In Professional Development Ltd FAO Data Manager In Professional Development Ltd, Blackthorn House, Appley Bridge, Wigan, Greater Manchester, WN6 9DB enquiries@inpd.co.uk Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF casework@ico.org.uk Reviewed 28th November 2018_V5 COOKIE POLICY Cookie Policy Privacy Statement: How we use Cookies Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them (and stop cookies from being saved in the future), visit the All About Cookies website. Please note that if you choose to block all cookies, you may not be able to access all or parts of our website. To opt out of being tracked by Google Analytics across all websites, you can download the Google Analytics Opt-out Browser Add-on. The following is strictly necessary in the operation of our website. This Website Will: • Remember what is in your shopping basket • Remember where you are in the order process • Remember that you are logged in and that your session is secure. You need to be logged in to complete an order. Cookie name Cookie purpose _cfduid Used by the content network, Cloudflare, to identify trusted web traffic JSessionID Preserves users stats across page requests The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously). Functional Cookies This Website Will: • Offer Live Chat Support (If available) • Track the pages you visit via Google Analytics • Track the pages you visit via ResponseTap Cookie name Cookie purpose lang Set by LinkedIn when a web page contains an embedded ‘follow us’ panel _adiCookieCheck Used to generate statistical data on what pages the use has visited and how often an ad click leads either to a purchase or other actions on the advertisers website _ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website _gat Used by Google Analytics to throttle request rate _gid Registers a unique user ID that is used to generate statistical data on how the visitor uses the website _purechatLocalStorageAccess Set by Purechat. Purpose pending _purechatVisitorWidgetPlaySound Set by Purechat. Purpose pending _purchatDismissCount Set by Purechat. Purpose pending _purechatLastCheckin Set by Purechat. Purpose pending _purechatSessionStart Set by Purechat. Purpose pending _purechatTimeSettingsVersion Set by Purechat. Purpose pending acquisionSource Set by Webserver. Purpose pending adiLP Set by ResponseTap. Purpose pending adiS Set by ResponseTap. Purpose pending adiV Set by ResponseTap. Purpose pending adiVi Set by Purechat. Purpose pending expanded Set by Purechat. Purpose pending superMinimize Set by Purechat. Purpose pending Targeting Cookies This Website Will: • Allow you to share pages with social networks such as Facebook (If available) • Allow you to share pages via Add This (If available) To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button. Cookie name Cookie purpose _widgetsettings Set by Twitter. Purpose pending _gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services _hjIncludedInSample Determines if the user’s navigation should be registered in a certain statistical placeholder bcookie Used by the social networking service, LinkedIn, for tracking the use of embedded services BizoID Used to track visitors on multiple websites, in order to present relevant advertisements based on the visitor’s preferences bscookie Used by the social networking service, LinkedIn, for tracking the use of embedded services common/cavalry_endpoint.php Set by Facebooking. Purpose pending i/jot Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers lang Remembers the user’s selected language version of a website lidc Used by the social networking service, LinkedIn, for tracking the use of embedded services local_storage_support_test The cookie is used in context with the local-storage function in the browser. This function allows the website to load faster by pre-loading certain procedures r/collect This cookie is used to send data to Google Analytics about the visitor’s device and behaviour. It tracks the visitor across devices and marketing channels UserMatchHistory Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences This website will not • Share any personal information with third parties Unclassified Cookies Unclassified cookies are cookies that are in the process of being classified with the providers of the individual cookies. For further information contact: In Professional Development limited FAO Data Controller, In Professional Development, Suite 6A, Blackthorn House, Appley Bridge, Greater Manchester, WN6 9DB. info@inpd.co.uk ICO Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. casework@ico.org.uk YOUR DATA Your Data Your personal data and privacy is important to us Under the GDPR and Data Protection Act, we have a duty to protect any information we collect from you. We take all reasonable and appropriate safeguards to protect your data and keep strict security standards to prevent any unauthorised access to it. We will hold your personal information on our systems for as long as you use the service you have requested and remove it when you no longer wish to continue your subscription or our services are no longer relevant. We will not pass on your personal details to any third party without consent. If you have a query or complaint about our privacy policy or about the site, you can contact us via info@inpd.co.uk with the subject line ‘Data privacy’. Changes to our privacy policy If this privacy policy changes in any way, we will place a line to an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. Please review our policies below: • Data Protection and Privacy • Cookie Policy • Data Breach Notification Policy • Data Deletion and Shredding Policy • Subject Access Request Policy ANTI-SLAVERY AND HUMAN TRAFFICKING POLICY Modern slavery is a crime and a violation of fundamental human rights. All types of modern slavery have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. We are committed to acting ethically and with integrity in all our business dealings and relationships and to ensure modern slavery is not taking place anywhere in our own business, or in any of our supply chain. We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our business relationships, consistent with our disclosure obligations under the Modern Slavery Act 2015. We expect high standards from all of our subcontractors, suppliers and other business partners and have made this a contractual term in our agreements with significant suppliers wherever possible. This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, whether they are directors, officers, agency workers, seconded workers, interns, agents, contractors, external consultants, third-party representatives and business partners. This policy does not form part of any employee’s contract of employment and we may amend it at any time. Responsibility for the policy The management of In Professional Development Ltd (InPD) has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all of our people comply with it. The directors of InPD have primary and day-to-day responsibility for implementing this policy and with reviewing the risk profile of our supply chain to ensure that any procedures implemented are effective in countering modern slavery. Compliance with the policy You must ensure that you read, understand and comply with this policy. The prevention, detection and reporting of modern slavery in any part of our business or supply chains is the responsibility of all those working for us or under our control. You are required to avoid any activity that might lead to, or suggest, a breach of this policy. If you are in any doubt about whether a particular act or working conditions in any of our business relationships may contravene any aspect of this policy, you should exercise caution and report it to a director. We encourage openness and will support anyone who raises genuine concerns in good faith, even if they turn out to be mistaken. We are committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their knowledge, or suspicion, that modern slavery is taking place in any part of our business or in any of our supply chains. Communication and awareness of this policy Our zero-tolerance approach to modern slavery is communicated to all employees and significant business partners at the outset of our business relationship with them and reinforced as appropriate thereafter. Breaches of this policy Any employee who breaches this policy could face disciplinary action, which could result in dismissal for misconduct or gross misconduct. We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy. OUR REVIEWS CONTACT US linkedin-in icon twitter icon facebook-f icon youtube icon 0161 509 2999 enquiries@inpd.co.uk Blackthorn House, Appley Bridge, Greater Manchester WN6 9DB LEGAL * Terms and Conditions * Business Policy COURSES * Business Growth * Chartered Management Institute * Coaching and Mentoring * Director Training * Equality, Diversity and Inclusion * Finance and Governance * In-House Training * Management * Strategy ABOUT US * Meet the Team * Customer Testimonials * FAQs * Partnerships * Careers Copyright © 2023 in>Professional Development. All rights reserved. Terms and Conditions Privacy Policy Cookie Policy Your Data IN-Professional Development Limited is a company registered in England and Wales. Registered number: 10777587. VAT registration Number: 285136002. 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