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3 MIN READ

News



TOO RICH TO RANSOMWARE? MGM BRUSHES OFF $100M IN LOSSES

MGM wins big bet that days of operations outages is better business than paying
a ransom, following last month's data breach.
Becky Bracken
Editor, Dark Reading
October 06, 2023
Source: John Chu via Alamy Stock Photo
PDF


Following September's ransomware attack on MGM Resorts, the hospitality and
casino giant swiftly decided not to engage or negotiate with cybercriminals —
and based on its most recent Securities and Exchange Commission (SEC)
disclosure, the gamble paid off.



MGM's incident response strategy was a sharp left turn from Caesars
Entertainment, which after it was breached by the same threat actors, decided to
pay a negotiated ransom of $15 million and move on. In the days following the
casino cyberattacks, Caesars was back to day-to-day operations, while MGM
struggled to claw back operations for more than a week.

In its revised SEC disclosure form 8-K, MGM reports it lost about $100 million
as a result of the breach, which seems like a hefty price tag at first blush.
However, the company noted that the losses will only slightly impact the
company's third quarter financials, with minimal potential spillover into the
fourth quarter. For comparison's sake, MGM hauled in nearly $4 billion in
revenue in the second quarter of the year, across its global operations — and
$2.1 billion in revenue from its Las Vegas properties alone.

"The Company does not expect that it will have a material effect on its
financial condition and results of operations for the year," MGM said. The
casino juggernaut is already looking forward to November Formula 1 racing coming
to the Vegas Strip, which it added will boost its fourth quarter earnings
significantly.



Caesars, on the other hand, made the choice to pay, despite widespread guidance
against meeting ransom demands.



"Paying a ransom to cybercriminals does not guarantee a full return of an
organization's systems and data, and only furthers the ransomware ecosystem,"
according to Anne Cutler, cybersecurity evangelist with Keeper Security.
"Although the $100 million in losses are costly on the surface, MGM's decision
not to pay the ransom followed the course of action recommended by cybersecurity
experts, government, and law enforcement."

The outcome makes a surprising business case for telling cybercriminals to pound
sand following a ransomware attack.


DO DEEP POCKETS MAKE ORGS BETTER OR WORSE TARGETS?

Are some organizations just too rich to ransomware?

"No company is too big to hack; the key issue is a business too resilient to
hack," Viakoo CEO Bud Broomhead says. "MGM may have invested heavily in backup
and recovery, and may use this attack to learn where their weakness[es] are so
next time they will be even more resilient to attack."



Cutler points out that for small- and midsize businesses, a ransomware attack
"could force them out of business entirely." Larger businesses are more
financially equipped to absorb remediation costs.

But instead of gambling on whether to pay after a ransomware attack already
happens, it's smarter for businesses to continually invest in cybersecurity
technology to keep up with evolving threat actors, according to Omri Weinberg,
co-founder of DoControl.

"No company will ever be fully bulletproof, and just like the casino, you need
to bet where to invest the resources and funds into your cybersecurity
practice," Weinberg says. "Adversaries will always be more sophisticated with
new technologies, and it's a never-ending game."

Cybersecurity Kevlar aside, Broomhead commends MGM's incident response to the
ransomware attack.

"MGM deserves credit for not paying the ransom; hopefully their example will
push more organizations to focus on resiliency and business continuity,"
Broomhead says. "It's never a question of will you be hacked, just when you'll
be hacked and how prepared you are for it."

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