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Who we are Brands and sectors Our people Careers News Services Contact us

Who we are Brands and sectors Our people Careers News Services Contact us


MARK ALLEN - PRIVACY POLICY


 1.  Introduction
 2.  About our Privacy Policy
 3.  What personal information we collect
 4.  How we use your information
 5.  How we share your information
 6.  Administrator data
 7.  Your communications preferences
 8.  Accessing and updating your information
 9.  Data retention
 10. Data security
 11. Locations of processing
 12. Changes
 13. Contact


 1.  INTRODUCTION
     
     This Privacy Policy was last updated on August 16, 2023. Recent updates
     include clarification of wording and:
     
      * More detailed examples of where you may give us your personal data and
        where else we may acquire it;
      * More detailed examples of how we may use your data;
      * More examples of how we may legally share your data;
      * Information about how we work with Google products.
     
     Mark Allen takes the privacy of your personal information very seriously
     and is committed to safeguarding your privacy and your personal
     information. This Privacy Policy explains how we collect, use and share
     your personal information.


 2.  ABOUT OUR PRIVACY POLICY
     
     The Mark Allen group is made up of several different companies. This
     Privacy Policy is issued on behalf of Mark Allen group so that when we
     mention “Mark Allen”, “Mark Allen group”, “we”, “us” or “our” in this
     Privacy Policy, we are referring to the relevant company in the Mark Allen
     group responsible for processing your personal data (being the “data
     controller”). The Mark Allen group comprises:
     
      * The Airports Publishing Network Ltd
      * MA Agriculture Ltd
      * MA Business Ltd
      * MA Dentistry Media Ltd
      * MA Education Ltd
      * MA Exhibitions Ltd
      * MA Financial Media Ltd
      * MA Healthcare Ltd
      * MA Music, Leisure & Travel Ltd
     
     This Privacy Policy relates to our websites, apps and other services,
     including subscriptions and events, that refer to or link to this Privacy
     Policy (each, a “Service”). By using a Service, you are subject to the
     terms and conditions of this Policy. This Policy may be supplemented by
     different or additional privacy statements, terms or notices applicable to
     a specific product or Service.  If those terms conflict with this Privacy
     Policy, the terms specific to the product or Service apply instead.
     
     The Mark Allen group company that owns or administers the Service, as
     identified therein, is the data controller of your personal information
     provided to, or collected by or for, the Service.
     
     This Privacy Policy will explain the following:
     
      * What personal information we collect
      * How we use your information
      * How we share your information
      * Your personal account
      * Administrator data
      * Your communication preferences
      * Accessing and updating your information
      * Data retention
      * Data security
      * Location of processing
      * Changes
      * Contacts


 3.  WHAT PERSONAL INFORMATION WE COLLECT
     
     Information you provide to us
     
     The types of personal information that we collect directly from you depends
     on the content and features of the Service you use and how you otherwise
     interact with us, and may include:
     
      * Contact details, such as your name, email address, postal address and
        phone number;
      * Account login credentials, such as usernames and passwords, password
        hints and similar security information;
      * Other account registration and profile information, including
        educational, professional and other background information, such as your
        field of study, current position, practice area and areas of interests,
        gender, ORCID ID;
      * If applying for a role with us or accessing our job sites, your CV and
        job preferences;
      * Content that you upload and share or store in your account, such as
        annotations, comments, contributions and replies;
      * Payment information, such as a credit or debit card number or bank
        account details;
      * Information that you communicate to us, such as questions or information
        you send to customer support;
      * Data that you provide to us as part of interacting with the Service,
        such as your favourites and search queries; and/or
      * Communications preferences, such as the frequency, type and format of
        the alerts you sign up to receive.
     
     Please note that not all of the information we request is mandatory to
     provide you with the Service. You are not required to provide any optional
     information.
     
     Event filming and photography: We may photograph, film, broadcast or record
     our events in which case we may process information such as your voice,
     likeness and image if you are identifiable from such photograph, film,
     broadcast or recording.
     
     Financial information: We will keep a record of any financial transaction
     you make with us. Online payments made through our websites are processed
     securely by the following third party payment providers: SagePay, Stripe,
     WorldPay, and Paypal. Please refer to SagePay’s Privacy Policy at
     https://www.sagepay.co.uk/policies/privacy-policy; Stripe’s Privacy Policy
     at https://stripe.com/en-gb/privacy; WorldPay’s Privacy Policy at
     https://www.worldpay.com/en-us/privacy-policy; and Paypal’s Privacy Policy
     at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev for details of how
     your payment card data is processed by them.
     
     We do not directly collect or process your debit or credit card
     information, except in limited circumstances where you provide us with a
     written order form, or provide debit or credit card details over the phone,
     and we update SagePay with these details. In such circumstances, we do not
     retain a copy of your debit or credit card details once the relevant
     payment has been processed.
     
     Data from your institution or organisation
     
     We may receive information about you from the institution or organisation
     with which you are employed or affiliated. This could be in order to
     activate and manage your access to and use of the institution’s
     subscription to the Service; to register you for an event; or to register
     you to receive one of our publications. The data received may include:
     
      * Contact details, such as your name and institutional email address,
        postal address and phone number;
      * Other account registration information, such as job title; and/or
      * Institutional user ID.
     
     Information collected through automated technologies
     
     We may automatically collect certain information when you use our Services,
     either directly or through our third-party analytics providers. This
     information may include Internet Protocol (IP) address, browser type and
     settings, device identifier details, internet service provider (ISP),
     referring and exit pages, the Site content you interacted with, operating
     system, clickstream data, location data, or other usage information. We
     (and third parties acting on our behalf) may collect this information
     through certain tracking technologies, including first and third-party
     cookies, web beacons (also known as tracking pixels or pixel tags),
     embedded scripts, location-identifying technologies, device recognition
     technologies, and session replay software. We may combine the information
     collected through these technologies with other information we collect
     about you. We use this information to enable website functionality,
     understand website interaction trends, gather demographic insights about
     our user base, personalize your experience on our Services, and otherwise
     administer and improve our sites and Services. 
     
     For more information about cookies, please refer to our Cookie Policy.
     
     Data from other sources
     
     We may obtain contact details and other information about you from third
     parties, such as: business partners and data processors in technical,
     payment and/or delivery services; advertising, marketing, digital and
     social media agencies; data brokers; analytics providers; academic
     institutions; journal owners, societies and similar organizations; search
     information providers; third parties who may recommend you as a potential
     author, reviewer, editor or contributor; and credit reference agencies.
     
     If you choose to register and sign in by using a social media or other
     third-party account as an identity service (such as your Facebook or Google
     account), the authentication of your account is managed by that third
     party. Mark Allen will collect your name, email address and any other
     information that you agree to share with us at the time you give permission
     for your Mark Allen account to be linked to your third-party account.
     
     We may also receive information about you from publicly accessible content,
     such as public databases or social media platforms. When we do collect
     publicly available data about you, we will abide by this Privacy Policy
     when we store and process it.
     
     You should be aware that personal data (such as your name, social media
     handle, image, avatar, email address, or other identifier) that you
     voluntarily make publicly available by posting online to other users (e.g.,
     on social media, forums, comments, or in chat rooms) could be collected and
     disclosed by others. Mark Allen cannot prevent or monitor the collection or
     disclosure of publicly available personal data you post online.


 4.  HOW WE USE YOUR INFORMATION
     
     In accordance with United Kingdom data protection legislation, we will only
     process your personal data where we have a lawful basis for doing so. These
     bases are:
     
      * where it is necessary for the performance of a contract we have with
        you;
      * where it is necessary for us to comply with a legal obligation that we
        are subject to;
      * where applicable, where you have provided your consent; or
      * where it is in our (or a third party’s) legitimate interests, as
        described in the sections below, and where such interests are not
        overridden by your interests or fundamental rights and freedoms.
     
     We are committed to delivering a relevant and useful experience to you.
     Depending on how you interact with us and the Service, we use your personal
     information to:
     
      * Provide, activate and manage your access to and use of the Service
        (necessary for a contract and legitimate interests, of us and our
        customers, to ensure a good quality of service and security);
      * Process and fulfil a request, order, download, subscription or other
        transaction (necessary for a contract);
      * Register you for events and administer those events, including informing
        the venues where our events are hosted of any dietary or access
        requirements you may have told us about (necessary for a contract and
        necessary to comply with our legal obligations);
      * Send you personalised communications which you have requested or may be
        of interest to you, where it is in our (or a third party’s) legitimate
        interests. These may include information about publications, webinars,
        events, surveys, product and service developments, promotions of our
        associated brands’ products and services.
      * Verify your identity and details of your payment method or credit card
        amount (where payments are required) (necessary to comply with our legal
        obligations);
      * Offer you customized content and other personalization to make the
        Service more efficient for you and more relevant to your interests and
        geography (legitimate interests, of us, to show you the most relevant
        content);
      * Enhance and improve the Service, such as add new content and features
        (legitimate interests, of us, to enhance our service to you);
      * Notify you about changes, updates and other announcements related to the
        Service (necessary for a contract and legitimate interests, of us, to
        ensure our customers are up to date with necessary information);
      * Deliver targeted advertisements, promotional messages, and other
        information related to the Service, other services of ours and third
        parties, and to your interests (legitimate interests, of us and our
        partners, so that we can show you the most appropriate adverts);
      * Provide technical, product and other support and help to keep the
        Service working, safe and secure (necessary for a contract);
      * Meet legal, regulatory and compliance requirements (necessary to comply
        with our legal obligations);
      * Aggregate information about you with other users (legitimate interests,
        of us, to better understand what services our users will be interested
        in);
      * Identify usage trends and develop data analysis, including for the
        purposes of research, audits, reporting and other business operations,
        such as to pay royalties and license fees to third-party content
        providers, determine the effectiveness of our promotional campaigns,
        evaluate our business performance (legitimate interests, of us, so we
        can better understand those that use our products and services and
        improve our products, services, events and marketing practices), or in
        other ways pursuant to a customer agreement (necessary for a contract).
     
     We may also use your personal information to:
     
      * Respond to your requests, enquiries, comments or concerns (necessary for
        a contract);
      * Invite you to submit or review manuscripts or otherwise participate in
        our publishing programmes (legitimate interests, of us, so we can
        maintain and improve our journals and magazines);
      * Issue payments and statements, such as for royalties and editorial fees
        (necessary for a contract);
      * Conduct and administer user testing and surveys (legitimate interests,
        of us, in helping us improve our services);
      * Conduct and administer competitions and similar promotions (legitimate
        interests, of us, in offering an engaging product to our customer) and
        to deliver prizes (necessary for a contract).


 5.  HOW WE SHARE YOUR INFORMATION
     
     We share your personal information in the following ways and contexts.
     
     Our group companies and service providers
     
     Depending on the Service provided, we share your personal information with
     our:
     
      * Affiliates and companies within the Mark Allen group of companies;
        and/or
      * Suppliers and service providers, including editors, reviewers, payment
        processors, customer support, website and platform hosting suppliers,
        email service providers, event venues and service providers, mailing
        houses, shipping agents and IT service providers;
     
     to process the information as necessary to provide the Service, complete a
     transaction or fulfil your request or otherwise on our behalf. Before we
     share your personal data with any service provider, they must agree to
     comply with applicable laws, maintain strong data security, and only
     process personal data as we instruct.
     
     We do not permit our third-party service providers to use the personal
     information that we share with them for their marketing purposes or for any
     other purpose than in connection with the services they provide to us.
     
     Partner organisations
     
     We may share your personal data with certain partners, including:
     
      * If you access the Service through a subscription administered by your
        institution or organisation, we may share with them information about
        your usage of the Service, such as the number of items you downloaded,
        the results of any assessments, and other information you may enter into
        the Service (legitimate interests, of your institution/organisation, so
        they can understand how their staff/students/members are making use of
        the Service they have purchased);
      * Where you have participated in a course or event in which we partner
        with third parties (such as a webinar or conference), we may share your
        information with the sponsor of the activity;
      * When you visit an exhibition stand or attend a conference session at one
        of our events and allow your badge to be scanned, we may share your
        information with the stand owner/conference session provider;
      * Where you a declare an affiliation to a funder, institution, and/or
        consortium, we may share your information with that organization and
        their service providers, at their request, necessary to the fulfilment
        of any of our services of which that organization is customer;
      * Where your information is part of the published content to which Mark
        Allen is providing access;
      * Where we have partnered with advertising partners to serve ads and/or
        collect certain information when you visit our Sites in order to provide
        advertisements about goods and services likely to be of greater interest
        to you; and/or
      * Where, even if not described above, you have consented to such
        disclosure or we have a legitimate business interest in making the
        disclosure.
     
     With other third parties
     
     We may share your personal data where we have a good faith belief that
     disclosure is necessary to comply with the law or with legal process, to
     protect and defend our rights and property, to protect the safety or
     property of our users or the general public, or protect against misuse or
     unauthorized use of our Services. We may also share your personal data in
     connection with a corporate transaction, such as a transfer of a journal or
     other assets, merger, acquisition, consolidation, change of control, or
     other corporate combination.
     
     Ad targeting
     
     Digital advertising helps us fund our news and content and enables us to
     keep some of our content free to access. We and third-party advertisers may
     display digital advertising on our sites that is tailored to your interests
     and preferences so the online adverts you see are more relevant to you. We
     work with third-party advertising networks to fill unsold advertising space
     on our sites.
     
     The ad networks exchange information through cookies, which allow them to
     recognise you when you visit any site that they work with (not just Mark
     Allen sites). Where we use cookies on our sites for advertising purposes,
     we ask for prior consent via the ‘cookie banner’ you are presented with on
     your first visit to our sites. The cookie information will be used along
     with other information we hold about you to display digital advertising
     that is more relevant to you. Where you do not provide your consent for
     digital advertising you will still see digital advertising on our sites,
     but this will not be tailored to your interests and preferences.
     
     It is important to note that these ad networks will not know who you are:
     they will not know your name, or your email address, or your phone number
     (we may know those things because you’ve given them to us in other
     contexts, but we never share that information with them). The targeting is
     based on an anonymous profile that they create that we never see.
     
     Data matching
     
     Our websites use Google Analytics, a web analysis service provided by
     Google. In addition, our websites may use Google Adwords conversion
     tracking and remarketing and Google Signals, both services by Google.
     Google Analytics uses cookies to analyse and improve our websites based on
     your usage behaviour. Google Adwords uses cookies to measure the
     performance of advertisements and, where you have consented to personalised
     advertising, to show you individualised advertisements on websites that
     partner with Google. Google Signals compiles for us multi-platform data
     reports on Google users who have enabled personalised advertising. These
     reports are based on randomly sampled, aggregated, pseudonymised data, so
     your identity is not known to us or Google.
     
     In addition, when you browse some of our websites or use our mobile
     applications and when you provide your email address on these (either to
     log in, or sign up to a newsletter, or similar) we may share it, in hashed,
     pseudonymised form with Google. Google uses this information to create a
     secure online identification code for the purpose of recognising you for
     cross-channel advertising. This code does not contain any personal
     information about you, and will not be used by Google or third parties to
     identify you. The code may be shared with our advertising partners and
     other third-party advertisers for the purpose of enabling interest-based or
     targeted advertising on our and other sites. 
     
     You have the right to withdraw your consent or opt-out to the processing of
     your personal data in this way at any time via our Cookie Management
     Platform accessed via the ‘cookie settings’ link at the bottom of every
     webpage, or via your Google account.
     
     Marketing communications
     
     We may from time to time contact you by email, SMS, telephone or post about
     our products and services (including from all our brands within our
     business) that may be of interest to you (legitimate interests, of us, to
     promote our products and services, and of our customers, to keep them up to
     date with promotions, events and subscriptions which may be relevant to
     their professions and job roles). Further information about such marketing
     is below.
     
     From the brand with whose website or event you registered, or the
     associated magazine/publication: We will also use your personal information
     to send you marketing about products, services and events of the brand with
     whose website or event you have registered.
     
     From other brands within our business: We may also send you marketing about
     relevant products, services and events of other brands within our business
     which we think may be of interest to you.
     
     Third-party data sharing
     
     We may also share your personal information with sponsors, joint venture
     partners and other third parties with whom we have a commercial
     relationship, including entities for which we are acting as an agent,
     licensee, application host or publisher, that wish to send you information
     about their products and services that may be of interest to you, in
     accordance with data protection legislation (legitimate interests, of us
     and our partners, to promote our products and services, and of our
     customers, to keep them up to date with promotions, events and
     subscriptions which may be relevant to their professions and job roles).
     
     You can opt out of having your information shared with third parties at the
     point at which you share it with us and when you receive any subsequent
     communication from us.
     
     The Service may let you post and share personal information, comments,
     materials and other content. Any such contributions that you disclose
     publicly may be collected and used by others, may be indexable by search
     engines, and might not be able to be removed. Please be careful when
     disclosing personal information in these public areas.
     
     Job sites
     
     Where you apply for a job via one of our websites we share your application
     with the recruiter/employer advertising that job (consent). Where you
     indicate that you are happy for your CV and contact details to be made
     available to all other recruiters who have signed up to use our job
     websites, we share that information with them (consent). If you no longer
     want to make your CV and contact details available to all recruiters you
     can contact us at contactpreferences@markallengroup.com or edit your
     account settings, but please note that recruiters who have already been
     given access to your CV prior to you changing your preferences may still
     contact you.
     
     Other reasons
     
     We may share your personal data with a third-party auditing organisation
     (ABC) so they can verify aggregated statistics about circulation and usage
     of our products or review our policies, processes and procedures for
     compliance with relevant standards. You can view their Privacy Policy by
     visiting https://www.abc.org.uk/privacy-policy
     
     We process personal data about individuals who feature in our publications,
     content and products, including information we have researched from
     publicly available sources (legitimate interests and for journalistic
     purposes).
     
     We also use publicly available sources to research prospective customers in
     order to send them marketing information about products and services
     relevant to them (legitimate interests, to grow our business).
     
     If you are submitting personal data on behalf of another person or are
     submitting personal data which may be used publicly on our products, you
     should only do so where you have the consent of the individual and it will
     be your responsibility to ensure that the individual is made aware of this
     Privacy Policy and our processing of their personal data.
     
     Mark Allen Group secures the personal information you provide on computer
     servers in a controlled, secure environment, protected from unauthorised
     access, use or disclosure. Mark Allen Group ensures personal information is
     protected through the use of encryption, such as the Secure Socket Layer
     (SSL) protocol, when transmitted to other websites. We aim to have all our
     websites using SSL protocol.


 6.  ADMINISTRATOR DATA
     
     If you are an administrator of an institution or organisation with a
     subscription to a Service, we will use your details to communicate with you
     about your institution’s subscription and related services. If you supply
     us contact information of your colleagues, we may include a reference to
     you when we contact those individuals with communications about the
     Service.


 7.  YOUR COMMUNICATIONS PREFERENCES
     
     You can customise your communication preferences in several ways. Our
     customers always have the right to let us know that they no longer want to
     be contacted for marketing purposes. If at any point you would like to
     opt-out of receiving such marketing communications from us, or would like
     to change the channels that we use to contact you, please click on the
     unsubscribe link at the bottom of any emails you receive, or visit
     https://contactpreferences.markallengroup.com, or email us, stating your
     preferences, at contactpreferences@markallengroup.com
     
     We reserve the right to notify you of changes or updates to the Service
     whenever necessary.


 8.  ACCESSING AND UPDATING YOUR INFORMATION
     
     The Service may allow registered users to directly access their account
     information and make corrections or updates at any time. Keeping such
     information up to date is solely the responsibility of the user. Registered
     users may also close their account by contacting the Service’s customer
     support.
     
     Under the UK and European General Data Protection Regulations (GDPR), you
     have certain rights relating to the data we hold about you:
     
      * The right to be informed (which this Privacy Policy will assist with)
      * The right to access, correct or request deletion of the personal
        information that we hold about you;
      * The right to object to or restrict our processing of your personal
        information, including for automated profiling;
      * The right to portability of your personal information.
     
     If you wish to exercise any of these rights, please contact us by emailing
     dpo@markallengroup.com or click here to submit a Data Subject Access
     Request. We will respond to your request within 30 days. To protect your
     privacy and security, we may require you to verify your identity. You may
     designate an authorized agent to make a request on your behalf subject to
     proof of identity and authorization.


 9.  DATA RETENTION
     
     We retain your personal information for as long as necessary to provide the
     Service and fulfil the transactions you have requested, or for other
     essential purposes such as complying with our legal obligations,
     maintaining business and financial records, resolving disputes, maintaining
     security, detecting and preventing fraud and abuse, and enforcing our
     agreements.
     
     For personal information used by us for our own direct marketing purposes,
     we will retain the data whilst accurate or responsive and if not, delete it
     after 5 years.


 10. DATA SECURITY
     
     We take precautions to safeguard your personal information against loss,
     theft and misuse and unauthorized access, disclosure, alteration and
     destruction through the use of appropriate technical and organizational
     measures.


 11. LOCATIONS OF PROCESSING
     
     Your personal information may be stored and processed in your region or
     another country where Mark Allen or our service providers maintain servers
     and facilities, including the United Kingdom, Hong Kong, India, Ireland,
     Singapore, and the United States. These countries may have privacy laws
     that do not provide the same level of protection as those of your country
     of residence. However, we take all steps reasonably necessary to ensure
     that your information is treated securely and in accordance with this
     Privacy Policy and all applicable data laws. If we transfer your
     information outside the United Kingdom or European Union, we implement
     appropriate safeguards in accordance with applicable law (such as the UK
     International Data Transfer Agreement).


 12. CHANGES
     
     We will update this Privacy Policy from time to time. Any changes will be
     posted on this page with an updated revision date. If we make any material
     changes, we may provide notice through the Service or by other means.


 13. CONTACT
     
     If you have any questions, comments, complaints or requests regarding this
     Privacy Policy or our processing of your information, please contact the
     Mark Allen group's Data Protection Officer via email
     (dpo@markallengroup.com) or by post:
     
     Data Protection Officer
     Mark Allen Group Ltd
     St Jude’s Church
     Dulwich Road
     London SE24 0PB
     United Kingdom
     
     If you reside in the European Union, contact:
     
     By email: markallen@datarep.com
     
     By post: DataRep
     The Cube
     Monahan Road
     Cork
     T12 H1XY
     Republic of Ireland
     
     Online: www.datarep.com/data-request
     
     You may also lodge a complaint with the data protection authority in the
     applicable jurisdiction. In the UK, contact the Information Commissioner’s
     Office: https://ico.org.uk/make-a-complaint/

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