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Fundamentals of Business Process Management pp 33–61Cite as
PROCESS IDENTIFICATION
* Marlon Dumas5,
* Marcello La Rosa6,
* Jan Mendling7 &
* …
* Hajo A. Reijers8
Show authors
* Chapter
* 205k Accesses
ABSTRACT
Process identification is a set of activities aiming to systematically define
the set of business processes of a company and establish clear criteria for
prioritizing them. The output of process identification is a process
architecture, which represents the business processes and their interrelations.
A process architecture serves as a framework for defining the priorities and the
scope of process modeling and redesign projects.
In this chapter, we present a method for process identification that is based on
two phases: designation and evaluation. The designation phase is concerned with
the definition of an initial list of processes. The evaluation phase considers
suitable criteria for defining priorities of these processes. After that, we
discuss and illustrate a method for turning the output of this method into a
process architecture.
KEYWORDS
* Business Process
* Business Function
* Process Architecture
* Functional Decomposition
* Logical Separation
These keywords were added by machine and not by the authors. This process is
experimental and the keywords may be updated as the learning algorithm improves.
> Things which matter most must never be at the mercy of things which matter
> least.
>
> Johann Wolfgang von Goethe (1749–1832)
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Fig. 2.4
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Fig. 2.8
REFERENCES
1. T.H. Davenport, Process Innovation: Reengineering Work Through Information
Technology (Harvard Business School Press, Boston, 1993)
Google Scholar
2. R. Dijkman, I. Vanderfeesten, H.A. Reijers, The road to a business process
architecture: an overview of approaches and their use. BETA Working Paper
Series, WP 350. Eindhoven University of Technology, Eindhoven (2011)
Google Scholar
3. V. Frolov, D. Megel, W. Bandara, Y. Sun, L. Ma, Building an ontology and
process architecture for engineering asset management, in Proceedings of
the 4th World Congress on Engineering Asset Management (WCEAM), Athens,
Greece, September 2009 (Springer, Berlin, 2009)
Google Scholar
4. M. Hammer, J. Champy, Reengineering the Corporation: A Manifesto for
Business Revolution (HarperCollins, New York, 1993)
Google Scholar
5. M.A. Ould, Business Process Management: A Rigorous Approach. British
Informatics Society Ltd (2005)
Google Scholar
6. M.E. Porter, Competitive Advantage: Creating and Sustaining Superior
Performance (Free Press, New York, 1985)
Google Scholar
7. G.A. Rummler, A.P. Brache, Improving Performance: Managing the White Space
on the Organizational Chart (Jossey-Bass, San Francisco, 1990)
Google Scholar
8. G.A. Rummler, A.J. Ramias, A framework for defining and designing the
structure of work, in Handbook of Business Process Management, vol. 1, ed.
by M. Rosemann, J. vom Brocke (Springer, Berlin, 2010)
Google Scholar
9. A. Sharp, P. McDermott, Workflow Modeling: Tools for Process Improvement
and Application Development, 2nd edn. (Artech House, Norwood, 2008)
Google Scholar
10. M. zur Muehlen, D.E. Wisnosky, J. Kindrick, Primitives: design guidelines
and architecture for BPMN models, in ACIS 2010 Proceedings (2010)
Google Scholar
Download references
AUTHOR INFORMATION
AUTHORS AND AFFILIATIONS
1. Institute of Computer Science, University of Tartu, Tartu, Estonia
Marlon Dumas
2. Queensland University of Technology and NICTA, Brisbane, Australia
Marcello La Rosa
3. Institute for Information Business, Vienna University of Economics and
Business, Vienna, Austria
Jan Mendling
4. Department of Mathematics and Computer Science, Eindhoven University of
Technology, Eindhoven, The Netherlands
Hajo A. Reijers
Authors
1. Marlon Dumas
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2. Marcello La Rosa
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3. Jan Mendling
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4. Hajo A. Reijers
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ABOUT THIS CHAPTER
CITE THIS CHAPTER
Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A. (2013). Process
Identification. In: Fundamentals of Business Process Management. Springer,
Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33143-5_2
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1. T.H. Davenport, Process Innovation: Reengineering Work Through Information
Technology (Harvard Business School Press, Boston, 1993)
Google Scholar
2. R. Dijkman, I. Vanderfeesten, H.A. Reijers, The road to a business process
architecture: an overview of approaches and their use. BETA Working Paper
Series, WP 350. Eindhoven University of Technology, Eindhoven (2011)
Google Scholar
3. V. Frolov, D. Megel, W. Bandara, Y. Sun, L. Ma, Building an ontology and
process architecture for engineering asset management, in Proceedings of
the 4th World Congress on Engineering Asset Management (WCEAM), Athens,
Greece, September 2009 (Springer, Berlin, 2009)
Google Scholar
4. M. Hammer, J. Champy, Reengineering the Corporation: A Manifesto for
Business Revolution (HarperCollins, New York, 1993)
Google Scholar
5. M.A. Ould, Business Process Management: A Rigorous Approach. British
Informatics Society Ltd (2005)
Google Scholar
6. M.E. Porter, Competitive Advantage: Creating and Sustaining Superior
Performance (Free Press, New York, 1985)
Google Scholar
7. G.A. Rummler, A.P. Brache, Improving Performance: Managing the White Space
on the Organizational Chart (Jossey-Bass, San Francisco, 1990)
Google Scholar
8. G.A. Rummler, A.J. Ramias, A framework for defining and designing the
structure of work, in Handbook of Business Process Management, vol. 1, ed.
by M. Rosemann, J. vom Brocke (Springer, Berlin, 2010)
Google Scholar
9. A. Sharp, P. McDermott, Workflow Modeling: Tools for Process Improvement
and Application Development, 2nd edn. (Artech House, Norwood, 2008)
Google Scholar
10. M. zur Muehlen, D.E. Wisnosky, J. Kindrick, Primitives: design guidelines
and architecture for BPMN models, in ACIS 2010 Proceedings (2010)
Google Scholar
1. T.H. Davenport, Process Innovation: Reengineering Work Through Information
Technology (Harvard Business School Press, Boston, 1993)
Google Scholar
2. R. Dijkman, I. Vanderfeesten, H.A. Reijers, The road to a business process
architecture: an overview of approaches and their use. BETA Working Paper
Series, WP 350. Eindhoven University of Technology, Eindhoven (2011)
Google Scholar
3. V. Frolov, D. Megel, W. Bandara, Y. Sun, L. Ma, Building an ontology and
process architecture for engineering asset management, in Proceedings of
the 4th World Congress on Engineering Asset Management (WCEAM), Athens,
Greece, September 2009 (Springer, Berlin, 2009)
Google Scholar
4. M. Hammer, J. Champy, Reengineering the Corporation: A Manifesto for
Business Revolution (HarperCollins, New York, 1993)
Google Scholar
5. M.A. Ould, Business Process Management: A Rigorous Approach. British
Informatics Society Ltd (2005)
Google Scholar
6. M.E. Porter, Competitive Advantage: Creating and Sustaining Superior
Performance (Free Press, New York, 1985)
Google Scholar
7. G.A. Rummler, A.P. Brache, Improving Performance: Managing the White Space
on the Organizational Chart (Jossey-Bass, San Francisco, 1990)
Google Scholar
8. G.A. Rummler, A.J. Ramias, A framework for defining and designing the
structure of work, in Handbook of Business Process Management, vol. 1, ed.
by M. Rosemann, J. vom Brocke (Springer, Berlin, 2010)
Google Scholar
9. A. Sharp, P. McDermott, Workflow Modeling: Tools for Process Improvement
and Application Development, 2nd edn. (Artech House, Norwood, 2008)
Google Scholar
10. M. zur Muehlen, D.E. Wisnosky, J. Kindrick, Primitives: design guidelines
and architecture for BPMN models, in ACIS 2010 Proceedings (2010)
Google Scholar
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