techhelp.towson.edu
Open in
urlscan Pro
40.90.247.53
Public Scan
Submitted URL: http://techhelp.towson.edu/
Effective URL: https://techhelp.towson.edu/TDClient/1879/Portal/Home/
Submission: On April 29 via api from US — Scanned from DE
Effective URL: https://techhelp.towson.edu/TDClient/1879/Portal/Home/
Submission: On April 29 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
POST /TDClient/1879/Portal/Home/
<form method="post" action="/TDClient/1879/Portal/Home/" id="aspnetForm">
<div class="aspNetHidden">
<input type="hidden" name="__EVENTTARGET" id="__EVENTTARGET" value="">
<input type="hidden" name="__EVENTARGUMENT" id="__EVENTARGUMENT" value="">
<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE"
value="5QFfS2lY3zcMSNgzK1XYAVSeoGiuaNEq/iMhzpWLAju2GMHvP4v8DXE8M9h4A3Qg8kbgi3viDAQkFCo6vVhNgGUL/19ivXRUA2I6AJSaXrCf1vvJ/aoWEmfQj5BS6qwGzYEaHolGZjf3N4qQ/HMmNA0UomQ8BdBiLYevT0u33pXnWvYvshyd5tJH9I8dfklDlC+d0gzMoRzxKFyfTn17sBePya5VHiqvSqyf6TQb3Namky/HgAiMPpp6j6mZGKkFC0lA2FJdhxS2+MJi8mgDiRkYLEmdewK4sITY5//5P11Su9fK">
</div>
<script type="text/javascript">
//<![CDATA[
var theForm = document.forms['aspnetForm'];
if (!theForm) {
theForm = document.aspnetForm;
}
function __doPostBack(eventTarget, eventArgument) {
if (!theForm.onsubmit || (theForm.onsubmit() != false)) {
theForm.__EVENTTARGET.value = eventTarget;
theForm.__EVENTARGUMENT.value = eventArgument;
theForm.submit();
}
}
//]]>
</script>
<script src="/TDClient/WebResource.axd?d=pynGkmcFUV13He1Qd6_TZMSMQxVWLi4fik2rw1_u_hZsCNzwv5c621ov6_ZX_wzTt5vh-g2&t=638459680569584809" type="text/javascript"></script>
<script src="/TDClient/ScriptResource.axd?d=NJmAwtEo3Ipnlaxl6CMhvmVxW3-Ljsg_2Hna32smxrg-6ogyYAN3UTPsJQ8m1uwzn_kuf2Wpne6NSFmYui3h0wCQhJN3ZUiLTNkvhiIgZpq74-lKmofUPQGJ8own8RI2_mwAcmvlSj2WBnqwm5Wj4cyNvv81&t=74258c30" type="text/javascript">
</script>
<script src="/TDClient/ScriptResource.axd?d=dwY9oWetJoJoVpgL6Zq8OLdGoo5BVWQ_Eo60QZTEhEcHeiVfwgY9tLCgzdZ5TRwvrwYEnOvujbNccOVLUfWtUg4HivSIsewg6JABxkBGEqVVV64eiRyCAsPDqh6tUioISUQKB74sWMO4Er2mHrWEIWs_sBM1&t=74258c30" type="text/javascript">
</script>
<div class="aspNetHidden">
<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="E1568E68">
</div>
<script type="text/javascript">
//<![CDATA[
Sys.WebForms.PageRequestManager._initialize('ctl00$smMain', 'aspnetForm', [], [], [], 90, 'ctl00');
//]]>
</script>
<div id="ctl00_upMain" style="display:none;" role="status" aria-hidden="true">
<div id="ctl00_pbMain" class="progress-box-container">
<div class="progress-box-body">
<div class="well shadow">
<h2 class="h4 gutter-top-none">Updating...</h2>
<div class="progress" style="margin-bottom: 0;">
<div class="progress-bar progress-bar-striped active" role="progressbar" aria-valuemin="0" aria-valuemax="100" style="width: 100%"></div>
</div>
</div>
</div>
</div>
</div>
<header role="banner">
<div id="divMstrHeader" class="master-header NoPrint" style="background-color: #fff;">
<div class="logo-header-full hidden-xs">
<div class="pull-left">
<a href="#mainContent" class="sr-only sr-only-focusable">Skip to main content</a>
</div>
<div id="ctl00_divPageHeader" class="container logo-header clearfix" style="padding: 5px;">
<div id="divLogo" class="pull-left logo-container">
<a href="http://www.towson.edu/" target="_blank">
<img src="/TDPortal/BE/Logo/152/1879" alt="Towson University Home Page" class="js-logo img-responsive">
</a>
</div>
<div class="master-header-right pull-right padding-top padding-bottom">
<div class="pull-left topLevelSearch input-group">
<div id="SiteSearch-d7cb684ef81f4e85aecfade880b8e533" class="gutter-bottom input-group site-search" style="max-width: 400px;">
<div id="SiteSearch-dropdown-d7cb684ef81f4e85aecfade880b8e533" class="input-group-btn">
<button type="button" id="SiteSearch-filter-d7cb684ef81f4e85aecfade880b8e533" class="btn btn-default dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" title="Filter your search by category"
data-component="all">
<span class="fa-solid fa-solid fa-earth-americas"></span><span class="fa-solid fa-fw fa-nopad fa-caret-down" aria-hidden="true"></span>
<span class="sr-only"> Filter your search by category. Current category: <span class="js-current-component">All</span>
</span>
</button>
<ul tabindex="-1" aria-label="Filter your search by category" role="menu" class="dropdown-menu">
<li>
<a role="menuitem" href="javascript:void(0);" data-component-text="All" data-component="all" data-component-icon="fa-solid fa-earth-americas" title="Search all areas">
<span class="fa-solid fa-fw fa-nopad fa-earth-americas" aria-hidden="true"></span>
All
</a>
</li>
<li aria-hidden="true" class="divider"></li>
<li role="presentation">
<a role="menuitem" href="javascript:void(0);" data-component-text="Knowledge Base" data-component="kb" data-component-icon="fa-lightbulb" title="Search Knowledge Base">
<span class="fa-regular fa-fw fa-nopad fa-lightbulb" aria-hidden="true"></span>
Knowledge Base
</a>
</li>
<li role="presentation">
<a role="menuitem" href="javascript:void(0);" data-component-text="Service Catalog" data-component="sc" data-component-icon="fa-compass" title="Search Service Catalog">
<span class="fa-solid fa-fw fa-nopad fa-compass" aria-hidden="true"></span>
Service Catalog
</a>
</li>
</ul>
</div>
<label class="sr-only" for="SiteSearch-text-d7cb684ef81f4e85aecfade880b8e533">Search the client portal</label>
<input id="SiteSearch-text-d7cb684ef81f4e85aecfade880b8e533" type="text" class="form-control" autocomplete="off" placeholder="Search the client portal" title="To search for items with a specific tag, enter the # symbol followed by the name of the tag.
To search for items using exact match, place double quotes around your text.">
<span class="input-group-btn">
<button id="SiteSearch-button-d7cb684ef81f4e85aecfade880b8e533" class="btn btn-default" type="button" title="Search">
<span class="fa-solid fa-fw fa-nopad fa-search blue" aria-hidden="true"></span>
<span class="sr-only">Search</span>
</button>
</span>
</div>
<script>
$(function() {
var siteSearch = new TeamDynamix.SiteSearch({
searchUrl: "/TDClient/1879/Portal/Shared/Search",
enableAutocompleteSearch: true,
autocompleteSearchUrl: '/TDClient/1879/Portal/Shared/AutocompleteSearch',
autocompleteResultsPosition: 'fixed',
autocompleteResultsZIndex: 1000,
searchTextBoxSelector: '#SiteSearch-text-d7cb684ef81f4e85aecfade880b8e533',
searchComponentFilterButtonSelector: '#SiteSearch-filter-d7cb684ef81f4e85aecfade880b8e533',
searchButtonSelector: '#SiteSearch-button-d7cb684ef81f4e85aecfade880b8e533',
searchFilterDropdownSelector: '#SiteSearch-dropdown-d7cb684ef81f4e85aecfade880b8e533',
showKnowledgeBaseOption: true,
showServicesOption: true,
showForumsOption: false,
autoFocusSearch: false
});
});
</script>
</div>
<div title="Sign In" class="pull-right gutter-top-sm">
<a href="/TDClient/1879/Portal/Login.aspx?ReturnUrl=%2fTDClient%2f1879%2fPortal%2fHome%2f">
Sign In
</a>
</div>
</div>
</div>
</div>
<nav id="ctl00_mainNav" class="navbar navbar-default themed tdbar" aria-label="Primary">
<div id="navContainer" class="container">
<div class="navbar-header">
<button type="button" class="pull-left navbar-toggle collapsed themed tdbar-button-anchored tdbar-toggle gutter-left" data-toggle="collapse" data-target=".navbar-collapse">
<span class="tdbar-button-anchored icon-bar"></span>
<span class="tdbar-button-anchored icon-bar"></span>
<span class="tdbar-button-anchored icon-bar"></span>
<span class="sr-only">Show Applications Menu</span>
</button>
<a class="navbar-brand hidden-sm hidden-md hidden-lg themed tdbar-button-anchored truncate-be" href="#">
TechHelp
</a>
</div>
<div id="td-navbar-collapse" class="collapse navbar-collapse">
<ul class="nav navbar-nav nav-collapsing" id="collapseMe">
<li class="themed tdbar-button-anchored hidden-sm hidden-md hidden-lg" style="">
<a href="/TDClient/1879/Portal/Login.aspx?ReturnUrl=%2fTDClient%2f1879%2fPortal%2fHome%2f">Sign In</a>
</li>
<li id="divSearch" class="themed tdbar-button-anchored hidden-sm hidden-md hidden-lg" style="">
<a href="/TDClient/1879/Portal/Shared/Search" title="search">Search</a>
</li>
<li id="divDesktopdfb5be50-3fee-4dbe-b8e2-e7cab61d3292" class="themed tdbar-button-anchored active">
<a href="/TDClient/1879/Portal/Home/">Home</a>
</li>
<li class="tdbar-sub-mobile hidden-sm hidden-md hidden-lg" style="">
<ul class="nav-collapsing"></ul>
</li>
<li id="divTDRequests" class="themed tdbar-button-anchored sr-focusable">
<a href="/TDClient/1879/Portal/Requests/ServiceCatalog">Services</a>
</li>
<li id="divTDKnowledgeBase" class="themed tdbar-button-anchored sr-focusable">
<a href="/TDClient/1879/Portal/KB/">Knowledge Base</a>
</li>
<li class="themed tdbar-button-anchored hidden-xs more-items-button hidden-important" id="moreMenu">
<a data-toggle="dropdown" title="More Applications" href="javascript:;">
<span class="sr-only">More Applications</span>
<span class="fa-solid fa-ellipsis-h" aria-hidden="true"></span>
</a>
<ul class="dropdown-menu dropdown-menu-right themed tdbar" id="collapsed"></ul>
</li>
</ul>
</div>
</div>
</nav>
</div>
</header>
<div id="navShim" class="hidden-xs hidden-sm" style="padding-top: 144px;"></div>
<main role="main">
<div id="content" style="padding-top: 144px; margin-top: -144px;">
<div id="mainContent" tabindex="-1"></div>
<div class="container gutter-top gutter-bottom-lg">
<span id="ctl00_cpContent_lblResults" class="red"></span>
<div class="row">
<div id="Column1" class="col-md-4 ui-sortable">
<div id="7858227" class="desktop-module panel panel-default">
<div class="panel-heading clearfix">
<h3 class="panel-title pull-left">Quick Help</h3>
<div class="pull-right"><button title="Refresh" type="button" class="btn btn-link black js-module-refresh-button" onclick="refreshModule('7858227');"><span class="fa-solid fa-refresh fa-lg" aria-hidden="true"></span><span
class="fa-solid fa-ban superscript" style="display: none;" aria-hidden="true"></span><span class="sr-only">Refresh Module</span></button></div>
</div>
<div class="ModuleContent panel-body">
<div style="overflow: hidden;">
<p style="text-align: left; font-size: 3.25rem">
<a class="DetailAction" href="../Requests/ServiceCatalog" style="font-size: 2.025rem"><span aria-label="icon" role="region" tabindex="-1"><span class="category-icon fa fa-fw fa-life-ring" style="text-align: center; width: unset"> </span></span>Open a Ticket</a>
</p>
<p style="text-align: left; font-size: 3.25rem">
<a class="DetailAction" href="../Requests/TicketRequests/" style="font-size: 2.025rem"><span aria-label="icon" role="region" tabindex="-1"><span class="category-icon fa fa-fw fa-search" style="text-align: center; width: unset"> </span></span>View My Tickets</a>
</p>
<p style="text-align: left">
<a class="DetailAction" href="http://towson.edu/netid" style="font-size: 2.025rem"><span aria-label="icon" role="region" tabindex="-1"><span class="category-icon fa fa-fw fa-user-circle-o" style="text-align: center; width: unset"> </span></span>Manage My NetID</a>
</p>
<a class="DetailAction" href="../Requests/ServiceDet?ID=53225" style="font-size: 2.025rem"><span aria-label="icon" role="region" tabindex="-1"><span class="category-icon fa fa-exclamation-triangle" style="text-align: center; width: unset"> </span></span>Report an Outage</a>
</div>
</div>
</div>
</div>
<div id="Column2" class="col-md-4 ui-sortable">
<div id="7858228" class="desktop-module panel panel-default">
<div class="panel-heading clearfix">
<h3 class="panel-title pull-left">Contact OTS</h3>
<div class="pull-right"><button title="Refresh" type="button" class="btn btn-link black js-module-refresh-button" onclick="refreshModule('7858228');"><span class="fa-solid fa-refresh fa-lg" aria-hidden="true"></span><span
class="fa-solid fa-ban superscript" style="display: none;" aria-hidden="true"></span><span class="sr-only">Refresh Module</span></button></div>
</div>
<div class="ModuleContent panel-body">
<div style="overflow: hidden;">
<div>
<h3>Student Computing Services</h3> Phone: <a href="tel:410-704-5151,,,1,,0">410-704-5151 (options 1, 0)</a><br> Email: <a href="mailto:scs@towson.edu">scs@towson.edu</a><br> SMS Text:
<a href="tel:410-324-7271">410-324-7271</a><br> In-Person Visit (no appointment necessary): CK 3rd Floor Academic Commons Tech Services Desk, Student Multimedia Lab in CK 35, TUNE Tech Services Desk in Rm. 206<br>
<a href="http://towson.edu/scs">Chat, Hours & More Info</a>
<h3><br> Faculty/Staff Help Center</h3> Phone: <a href="tel:410-704-5151,,,2,,1">410-704-5151 (options 2, 1)</a><br> Email: <a href="mailto:helpcenter@towson.edu">helpcenter@towson.edu</a><br> In-Person
Visit (<a href="https://outlook.office365.com/owa/calendar/TowsonUniversityClientServices@tu.onmicrosoft.com/bookings/">by appointment only</a>): CK 29<br>
<a href="https://www.towson.edu/technology/facultystaff/support/help.html">Chat, Hours & More Info</a>
<h3><br> Blackboard</h3> Phone (Students): <a href="tel:410-704-5151,,,1,,5">410-704-5151 (options 1, 5)</a><br> Phone (Faculty/Staff): <a href="tel:410-704-5151,,,2,,4">410-704-5151 (options 2, 4)</a><br>
<a href="https://outlook.office365.com/owa/calendar/BOOKINGSOTSBBSUPPORT@tu.onmicrosoft.com/bookings/">Book a consult or training</a><br>
<a href="http://towson.edu/blackboard">Chat, Hours & More Info</a>
<h3><br> Classroom Technology</h3> Phone: <a href="tel:410-704-8324">410-704-TECH (8324)</a><br>
<a href="https://www.towson.edu/ccltconsults">Book a consult or training</a><br>
<a href="http://webapps.towson.edu/classroomtechnology/virtualtour/">Virtual Tour</a><br>
<a href="https://www.towson.edu/technology/facultystaff/support/instruction/classroom/support.html">Chat, Hours & More Info</a>
<h3><br> Telecommunications (Phones)</h3> Phone: <a href="tel:410-704-5151,,,2,,3">410-704-5151 (options 2, 3)</a><br>
<a href="https://www.towson.edu/technology/facultystaff/phones.html">More Info</a><br>
</div>
</div>
</div>
</div>
</div>
<div id="Column3" class="col-md-4 ui-sortable">
<div id="7858229" class="desktop-module panel panel-default">
<div class="panel-heading clearfix">
<h3 class="panel-title pull-left">News</h3>
<div class="pull-right"><button title="Refresh" type="button" class="btn btn-link black js-module-refresh-button" onclick="refreshModule('7858229');"><span class="fa-solid fa-refresh fa-lg" aria-hidden="true"></span><span
class="fa-solid fa-ban superscript" style="display: none;" aria-hidden="true"></span><span class="sr-only">Refresh Module</span></button></div>
</div>
<div class="ModuleContent panel-body">
<div style="overflow: hidden;">
<div>
<h3>IT Maintenance and Outages</h3>
<ul>
<li><strong>Check</strong> <a href="http://alerts.towson.edu" target="_blank">OTS Alerts</a><strong> </strong>to view status of planned maintenance or system outages.</li>
<li><strong>Downtime Info:</strong> see <a href="https://tutoday.towson.edu/?s=ots+downtime">TU Today posts</a> about systems affected during the weekly maintenance window.</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</main>
<script type="text/javascript">
//<![CDATA[
setNavPosition('Desktopdfb5be50-3fee-4dbe-b8e2-e7cab61d3292');
Sys.Application.add_init(function() {
$create(Sys.UI._UpdateProgress, {
"associatedUpdatePanelId": null,
"displayAfter": 500,
"dynamicLayout": true
}, null, null, $get("ctl00_upMain"));
});
//]]>
</script>
</form>Text Content
UPDATING... Skip to main content Filter your search by category. Current category: All * All * * Knowledge Base * Service Catalog Search the client portal Search Sign In Show Applications Menu TechHelp * Sign In * Search * Home * * Services * Knowledge Base * More Applications QUICK HELP Refresh Module Open a Ticket View My Tickets Manage My NetID Report an Outage CONTACT OTS Refresh Module STUDENT COMPUTING SERVICES Phone: 410-704-5151 (options 1, 0) Email: scs@towson.edu SMS Text: 410-324-7271 In-Person Visit (no appointment necessary): CK 3rd Floor Academic Commons Tech Services Desk, Student Multimedia Lab in CK 35, TUNE Tech Services Desk in Rm. 206 Chat, Hours & More Info FACULTY/STAFF HELP CENTER Phone: 410-704-5151 (options 2, 1) Email: helpcenter@towson.edu In-Person Visit (by appointment only): CK 29 Chat, Hours & More Info BLACKBOARD Phone (Students): 410-704-5151 (options 1, 5) Phone (Faculty/Staff): 410-704-5151 (options 2, 4) Book a consult or training Chat, Hours & More Info CLASSROOM TECHNOLOGY Phone: 410-704-TECH (8324) Book a consult or training Virtual Tour Chat, Hours & More Info TELECOMMUNICATIONS (PHONES) Phone: 410-704-5151 (options 2, 3) More Info NEWS Refresh Module IT MAINTENANCE AND OUTAGES * Check OTS Alerts to view status of planned maintenance or system outages. * Downtime Info: see TU Today posts about systems affected during the weekly maintenance window. ©2024 | 8000 York Road | Towson, MD 21252 | 410-704-2000