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* Products * * Contact Center & Customer Service * * InGenius * – Computer Telephony Integration (CTI) powering personalized customer service. eBook The Value of Connecting Your Phone System and CRM Case Study United Wholesales Mortgage Ignites Agent Productivity and Increases NPS with InGenius Request a Demo See InGenius in Action Learn More * Panviva * – Compliant, omnichannel knowledge management for highly regulated industries. Blog How to Create a Knowledge Sharing Culture in Your Contact Center Podcast Learnings from Contact Center Leaders Request a Demo See Panviva in Action Learn More * Rant & Rave * – Customer engagement software that turns insight into action. Blog 5 Ways to Go Above & Beyond for Your Customers Case Study HomeServe Leverages Customer Engagement Software to Improve Customer Experience and Satisfaction Request a Demo See Rant & Rave in Action Learn More * RightAnswers * – Connected Knowledge Management for enterprise contact centers and help desks. Blog 5 Essential Features of a Modern Knowledge Management Platform Podcast Connected Knowledge via Integrations, Delivery, and Self-Service with Stin Mattu Request a Demo See RightAnswers in Action Learn More * Content Lifecycle Automation * * AccuRoute * – Secure document capture, fax, and delivery for the enterprise. Datasheet Document Capture, Fax, and Workflow with Upland AccuRoute Case Study Post & Schell Digitizes Records and Sees Big Results Request a Demo See AccuRoute in Action Learn More * BA Insight * – AI-driven intelligent search that delivers relevant, personalized, and actionable results. Datasheet Intelligent Web-Like Search to Improve Employee Productivity Case Study California Consulting Firm Transforms Information Access with Simplified Search. Request a Demo See BA Insight in Action Learn More * FileBound * – Document management system for reliable, user-friendly content workflow. Blog 11 Key Steps to a Successful Digital Transformation Report FileBound Named Leader in ECM Data Quadrant Request a Demo See FileBound in Action Learn More * InterFAX * – Cloud-based fax service that delivers securely. Datasheet Secure Cloud Faxing with Upland InterFAX Request a Demo See InterFAX in Action Request a Free Trial Get 30 days* of Free Credits Now Learn More * Objectif Lune * – Optimize transactional and promotional documents and automate manual processes. eBook Digitize, Optimize, and Automate Your Most Important Documents Datasheet Objectif Lune Connect Overview Request a Demo See ObjectifLune in Action Learn More * Qvidian * – RFP response and proposal management software to win new business faster. Blog 5 Signs You Need RFP Automation Software ROI Calculator Calculate your RFP Automation RPOI with Qvidian ROI Calculator Calculate your RFP Automation RPOI with Qvidian Learn More * Digital & Mobile Marketing * * Adestra * – Full lifecycle email marketing and automation for enterprise organizations. Case Study How Immediate Media Co. gave BBC Good Food Consumers a Personalized Email Experience eBook Your Ultimate ESP Migration Guide Request a Demo See Adestra in Action Learn More * Kapost * – Create and distribute content to convert buyers. Blog Implementing Full-Funnel Content Case Study Commvault Defines the Difference Between Making Content and Making Content Work Request a Demo See Kapost in Action Learn More * Localytics * – Drive engagement, loyalty, and conversions on mobile apps. Blog Mobile App Strategies to Grow Customer Loyalty On Demand Webinar How to Create Personalized Campaigns that Deliver Big Results Request a Demo See Localytics in Action Learn More * Mobile Commons * – SMS software for nonprofits built to mobilize supporters and raise donations. Blog Top 10 SMS Marketing Statistics Nonprofits Need to Know eBook Buyer’s Guide to Text Messaging Software Request a Demo See Mobile Commons in Action Learn More * PostUp * – Email marketing software purpose-built for publishers and media companies. eBook Supercharge Your Email List: 6 Proven Tactics for Publishers & Media Organizations Blog Expand Your Audience and Grow Revenue Through Targeted Email Request a Demo See PostUp in Action Learn More * Second Street * – Interactive contest & promotions software to grow your database and drive revenue. Seller's Guide The Media Seller’s Guide: Interactive Retail Promotions Case Study How Second Street Helped Boone Newspapers Drive $1.2MM in Revenue Using Digital Ballots Request a Demo See Second Street in Action Learn More * Waterfall * – Text messaging software designed to improve the customer experience. Video See what Waterfall Can Do For You Blog 4 Ideas for Triggered SMS Campaigns Request a Demo See Waterfall in Action Learn More * IT and Supply Chain Management * * Cimpl * – Simplify technology expense management for telecom, mobility, and cloud. Blog 5 Best Practices in Technology Expense Management (TEM) On-Demand Webinar Optimize and Reduce Your Cloud Costs in 30 Days or Less! Request a Demo See Cimpl in Action Learn More * ComSci * – Optimize IT investments to support business growth. Blog What Is a Bill of IT and Why Is It Important? Whitepaper Find The IT Financial Management Software That Fits Your Needs Request a Demo See ComSci in Action Learn More * Ultriva * – Manufacture what your customers need when they need it. Datasheet Balance Supply Chain Planning and Execution with Upland Ultriva Case Study Trane Technologies Improves Supply Chain Visibility, Collaboration, and Execution Request a Demo See Ultriva in Action Learn More * Knowledge Management * * BA Insight * – AI-driven intelligent search that delivers relevant, personalized, and actionable results. Datasheet Intelligent Web-Like Search to Improve Employee Productivity On-Demand Webinar A Law Firm’s Playbook for Implementing Enterprise Search Request a Demo See BA Insight in Action Learn More * Panviva * – Compliant, omnichannel knowledge management for highly regulated industries. Whitepaper Switch Your Contact Center Into High Gear with Consistent Knowledge Built for Compliance Infographic Customer Service Metrics for Omni-channel Customer Journeys Request a Demo See Panviva in Action Learn More * RightAnswers * – Connected Knowledge Management for enterprise contact centers and help desks. Blog The Importance of Knowledge Management Systems by the Numbers Blog 5 Essential Features of a Modern Knowledge Management Platform Request a Demo See RightAnswers in Action Learn More * Project Management * * Eclipse PPM * – Set priorities, manage resources, and get things done. Blog 5 Major Benefits of Implementing a Project Portfolio Management Solution Case Study Eclipse PPM helps Georgia State University’s IT department excel in project governance. Request a Demo See Eclipse PPM in Action Learn More * PowerSteering * – Oversee transformation and continuous improvement projects from idea to execution. Blog Three Pillars to Continuous Improvement Case Study Upland’s PowerSteering Empowers Best Practice Deployment at Johnson Controls, Inc Request a Demo See PowerSteering in Action Learn More * PSA * – Professional services automation software to help grow your services business. Blog The Secret to Profitability: Resource Forecasting Case Study How DRA Saves Hours Every Week with Automation Request a Demo See PSA in Action Learn More * Sales Productivity * * Altify * – Earn trust and grow revenue with account-based sales software. eBook The Practice of Account Planning Watch Interactive Demo See the Power of Altify Insights Request a Demo See Altify in Action Learn More * Qvidian * – RFP response and proposal management software to win new business faster. Blog 5 Signs You Need RFP Automation Software ROI Calculator Calculate your RFP Automation RPOI with Qvidian Request a Demo See Qvidian in Action Learn More * RO Innovation * – Amplify customer references to increase brand awareness and win more deals. Blog Take Your Customer Reference Program from Reactive to Proactive Case Study Informatica Enhances Reference-Based Sales Efforts Across Multiple Global Teams Request a Demo See RO Innovation in Action Learn More * All Products * Solutions * * Technology * * Contact Center & Customer Service * – Answer questions easily. Resolve issues quickly. Drive agent productivity. Computer Telephony Integration (CTI) Connected Knowledge Management Customer Feedback Capture and Insights Omnichannel Knowledge Management * Content Lifecycle Automation * – Automate business workflows, document processes and transactions. Cloud-Based Fax Service Content Capture, Routing, and Fax Document Composition and Automation Document Management and Workflow Automation * Digital & Mobile Marketing * – Grow your audience, increase engagement, and drive action. Email & Newsletter Software for Publishers Email Marketing & Lifecycle Automation Interactive Content & Contests SMS for Fundraising & Advocacy Text Messaging for Brands * IT and Supply Chain Management * – Optimize technology investments and precisely manage procure-to-pay processes. IT Financial Management Supply Chain Execution Technology Expense Management * Knowledge Management * – Deliver the right answers, to the right person, at the right time. Connected Knowledge Management AI Content Search Omnichannel Knowledge Management * Project Management * – Prioritize, plan, and execute projects from start to finish. Business Transformation & Continuous Improvement Professional Services Automation Project Portfolio Management * Sales Productivity * – Build pipeline and close more deals. Account Planning & Insights and Opportunity Management Customer Reference Management Proposal Management and RFP Response * Success Stories * Resources * Events * News * Contact Us * Why Adestra? * Integrations * Training * Log In * Support * Request a Demo Adestra * Why Adestra? * Integrations * Training * Log In * Support * Request a Demo × EMAIL AUTOMATION SOFTWARE THAT INSPIRES ENGAGEMENT Engage your email audience with personalized content and optimized send times that drive conversions. Request a demo See why we’re loved DELIVER ENGAGING EMAILS AT EVERY STEP OF THE CUSTOMER JOURNEY. DEEPEN CUSTOMER RELATIONSHIPS WITH AUTOMATED AND PERSONALIZED EMAIL PROGRAMS Increase engagement while saving time using a visual journey builder that enables drag-and-drop creation of complex multi-touch journeys. * Powerful segmentation allows you to deliver the appropriate next message based on customer behavior * Dynamic content increases engagement at every step of the journey DELIVER EMAIL THAT STANDS OUT ON EVERY DEVICE Design beautiful emails without knowing a line of code using an intuitive email builder and built-in render previews. * Create new email layouts with flexible templates and a modular editor * Customize based on the subscribers’ device or email client TAILOR MESSAGES TO EVERY SUBSCRIBER. Personalize each email with demographic and behavioral data and deliver product and content recommendations powered by machine learning. MAXIMIZE THE SUCCESS OF EVERY SEND. Continually optimize your email with personalized delivery time, multi-variant testing and device render previews. UNCOVER CLEAR INSIGHTS WITH RICH REPORTING AND ANALYTICS. Dig deeper into the data with click-to-conversion tracking, cart abandonment reporting, click quality mitigation, and more. > We needed a reliable partner in this endeavour, and that’s why we’ve been a > long-time partner and advocate of [Upland] Adestra. Their continued focus on > development, advanced technology capabilities, and support through customer > service is unrivaled in their industry. > > Andrew Hinton > Head of Procurement, UBM Award-Winning Solutions UNLOCK EFFORTLESS SUCCESS WITH ADESTRA At Adestra, we’re dedicated to simplifying your email marketing journey. Awarded two G2 badges, including the ‘Easiest To Do Business With’ badge, we strive to create effortless experiences for our clients. Discover why Adestra is your go-to email service provider for stress-free, personalized emails that hit the mark. Request a Demo CREATING EFFECTIVE CUSTOMER JOURNEYS WITH EMAIL: A STEP-BY-STEP GUIDE Everything you need to know about crafting successful customer journeys, including both a conceptual framework and actionable strategies for getting started. Read the guide EMAIL SOFTWARE THAT MEETS YOUR UNIQUE NEEDS. Our enterprise software delivers results for leading brands across diverse industries. MEDIA & PUBLISHING Connect your audience with their favorite content. * Deliver curated newsletters tailored to readers’ interests * Automate newsletter creation Read more NONPROFIT ORGANIZATIONS Motivate your subscribers to take action for your cause. * Drive donations with targeted fundraising emails * Deliver personalized content about the issues and causes that matter most to your supporters AGENCIES Manage multiple brands effortlessly with a flexible account structure * Say goodbye to siloed activity and data use with total control over your account structure * Manage cross-brand email campaigns and reporting all in one place Read more RELIABLE PRODUCTS. REAL RESULTS. * Immediate Media * Incisive Media * Naked Wines Adestra IMMEDIATE MEDIA CO GIVES BBC GARDENERS’ WORLD MAGAZINE READERS A COMPLETELY TAILORED DIGITAL EXPERIENCE Immediate Media needed to curate email content based on individuals' online behavior. See why they implemented Upland Adestra Read more 133% More likely to click on a personalized content Read more Adestra INCISIVE MEDIA GETS MORE EMAIL TO THE INBOX WITH DELIVERABILITY WORKSHOPS One of the world's most established publishers in the finance and technology sectors, Incisive Media, needed expert advice for improving inbox placement. Read more 400% more leads Read more Adestra NAKED WINES DRIVES CUSTOMER LOYALTY WITH PERSONALIZED EMAILS. Naked Wines needed an automated way to deliver highly personalized wine recommendations at scale. Read more 7.9% gross profit/customer increase Read more AN EMAIL MARKETING SOFTWARE TO DELIGHT YOUR SUBSCRIBERS WITH EVERY SEND. Get the features you need to make your email program a success. CAMPAIGN MANAGEMENT * Drag-and-drop automation builder * Multi-touch journeys * Calendar view – see entire email program at-a-glance EMAIL DESIGN * Modular email builder * Device-specific design for mobile and desktop-optimized email * Flexible templates enable multiple emails from one master template PERSONALIZATION & TARGETING * Send targeted emails based on behavioral or demographic data * Dynamic content, personalized with user data points * Machine learning assigns contacts to user personas and delivers personalized content/product recommendations EMAIL OPTIMIZATION * Render testing – preview emails across devices/clients * A/B test up to 26 variables simultaneously * Automatically deploy winning version * Test subject lines, copy, creative, and more REPORTING & ANALYTICS * User-friendly data visualization, including heatmaps and geographic reporting * Track user journeys from click to conversion * Prevent bots from skewing metrics with click quality mitigation FLEXIBLE ACCOUNT STRUCTURE * Set permissions for each user level * Multi-level account structure enables brand management * Scalable and tailored to fit your business needs ELEVATE YOUR CUSTOMER EXPERIENCE WITH EMAIL MARKETING SERVICES. Pair Upland Adestra with other products for engaging customers across every marketing touchpoint. MOBILE COMMONS SMS software for nonprofits built to mobilize supporters and raise donations. Learn more WATERFALL Text messaging software designed to improve the customer experience. Learn more See all Marketing products NEED MORE SUPPORT? WE’VE GOT YOU. Our Premier Success Plans provide personalized training, custom integrations, template creation, and more. Let’s talk RESOURCES TO DRIVE IMPACT Article BULK SENDER BEST PRACTICES FOR GOOGLE & YAHOO: 2024 CHANGES & RECOMMENDATIONS 4 minute read Webinar PURPOSEFUL PERSONALISATION: HOW TO ENGAGE AND MONETISE YOUR EMAIL AUDIENCE Article MANAGING EMAIL HYGIENE AND ENGAGEMENT 6 minute read See all resources READY TO GET THINGS DONE? Let’s get to work Products * Altify * BA Insight * InGenius * Panviva * Qvidian * RightAnswers * View all Job Functions * Business Operations * Contact Center * HR & Legal Page * IT * Knowledge Management * Marketing * Project Management * Sales Company * About * Team * Careers * News * Investor Relations * Acquisition Strategy * Support Get More * Events * Success Stories * Resources * Contact Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788, USA * Facebook * Twitter * LinkedIn © Upland Software, Inc. All Rights Reserved. * Security * Privacy Policy * Third-Party Subprocessors * Anti-Slavery Policy