www.malwarebytes.com Open in urlscan Pro
192.0.66.233  Public Scan

Form analysis
3 forms found in the DOM

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    <span class="screen-reader-text">Search for:</span>
    <input type="search" class="search-field" placeholder="Type to search..." value="" name="s">
  </label>
  <input type="submit" class="search-submit" value="Search">
</form>

GET https://www.malwarebytes.com/

<form role="search" method="get" class="search-form" action="https://www.malwarebytes.com/">
  <label>
    <span class="screen-reader-text">Search for:</span>
    <input type="search" class="search-field" placeholder="Type to search..." value="" name="s">
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  <input type="submit" class="search-submit" value="Search">
</form>

https://www.malwarebytes.com/newsletter/

<form action="https://www.malwarebytes.com/newsletter/" class="newsletter-form">
  <div class="newsletter-form__inline">
    <label>Email Address</label>
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    <input type="hidden" class="newsletter-form__pageurl" value="https://www.malwarebytes.com/legal/privacy-policy">
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  <div class="newsletter-form__validate hidden">
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</form>

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MALWAREBYTES PRIVACY POLICY

Last Updated: October 2, 2024

We believe you have the right to a malware-free existence. We also believe just
as strongly that you have the right to privacy and control over your
information. This fundamental belief shapes our Privacy Policy.

We will be clear about the data we collect and why. We do not and will not sell
your data to third parties. Our primary purpose in collecting your data is to be
able to equip you with effective products and services that provide a more
agile, dynamic response to new and unknown threats.

This Privacy Policy applies to Malwarebytes websites and products and describes
how Malwarebytes collects, uses, shares and secures your personal information.
It also describes your choices regarding use, access and correction of your
personal information.

Please, if you have any questions or suggestions, don’t hesitate to contact us
at privacy@malwarebytes.com.

Caution: Legalese ahead.

When do we collect your information?

We may collect your information: (1) when you license and use our software
(“Software Collection”); (2) when you interact with certain portions of our
website, such as our forums, blogs, and support center (“Website Collection”);
(3) when you communicate or interact with us by email, chat, or otherwise
(“Dialogue Collection”); and (4) when you apply to work for us (“Job Applicant
Collection”)

Simply
We collect your information when you use our software, website, or otherwise
communicate with us.

What information do we collect?

We may collect both personal information and non-personal information. personal
information is information that is either expressly provided by you, such as
your name, or information that can be used either alone or in combination with
other information to personally identify you, such as your email address, phone
number, and user name.
We may collect the following personal information from you: Contact Information
(such as name, email address, mailing address, or phone number); Unique
Identifiers (such as username and password used for authenticating your
Malwarebytes accounts and products) and machine identification numbers, Internet
protocol (IP) addresses,; Information about your business (such as company name,
company size, business type) and; Information related to your usage of our
products as described in the next section, below.
Our service providers may collect billing information (credit card number and
billing address) on our behalf to process orders.
Non-personal information is all information that is not personal information or
is information that was personal information but which we modify and/or
aggregate with other data in order to make it Non-personal information. As is
true of most websites, we gather certain information automatically. This
information may include browser type, Internet service provider (ISP),
referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics,
etc.), operating system, date/time stamp, clickstream data to analyze trends in
the aggregate, and/or other metadata associated with your machine and usage
activities and anonymously generated device identifiers and administer the site.

Simply
There are two types of information we collect: personal and non-personal.

Software Collection – information collected when using our security software

User-Agent String
Each API communication coming from any of our client software identifies itself
with a string that includes information about the software itself:

The program and build which is sending the request

The current license state (as identified by the product)

The version of the software as well as any subcomponents (currently, databases)
that it uses

Why?
So we can manage your Malwarebytes product and ensure that it is up to date.

GeoIP Data
When we collect data from our client systems, we do not store IP address from
which the request originates. . However, we do use it to gather geographic
information on the system calling in:

A location item indicating the continent, country, city, and approximate
latitude/ longitude of the user based on your IP address

The type of connection (dialup/broadband/satellite/mobile)

The ISP through which the connection is made
The organization to which the IP address is licensed, if any

Why?
So our malware intelligence team can track malware and potentially unwanted
program (“PUP”) outbreaks and patterns.

Functional Data
We collect data that is necessary for the functionality of the software or for
our performance of providing the software to you. For example, we may need to
collect system processes and behaviors in order to perform system rollback and
recovery operations.

Why?
So our products are able to function as intended, including being able to detect
and remediate malware and PUPs, and provide rollback and recovery operations.

Client Data
In addition to functional data, we collect client data from each program that
describe the client environment (i.e., our software and the computer system it
is running on). In this, we collect:

The operating system the program is installed on

The system language in use on that system

The processor architecture (i.e., 32- or 64-bit)

The file system in use (i.e., FAT32)

Information from the Windows Security/Action Center, including security settings
and programs installed or in use

Information about other Malwarebytes program settings and how they are
configured

Information about how you use our software or services (“Log Data”) including
use of integrations with our products


Why?
So we can gather performance data around our products and how they operate in
relation to different hardware and software environments. By having this data,
we can improve our products as well as optimize them for the various system
configurations that our users are using.

Machine Identification Data
We identify each system by assigning each system with a Malwarebytes-generated
distinct identifier that is created at install time.

Why?
So we are able to get an accurate count of our install base. We are also able to
identify changes to an individual system over time, allowing us to recognize
trends which are used for improving our products.

License Data
We collect data from products corresponding to the products’ applicable license
state. These data also use a unique identifier. In this, we collect:

The key or keys used to license the current product

The type of license being used

If it represents a console system, the number of seats being managed by that
installation of the console

Endpoint and network domain information

Why?
So we can remind you when your Malwarebytes subscription is about to expire or
to determine the correct license type. We may use such license data in
conjunction with other software collection to assist you in resolving licensing
issues.

Malware and PUP Data
We collect data about the malware and PUPs that are detected by our products. We
collect:

The vendor name of the malware or PUP removed

An encrypted description of which database rule was used to remove the malware
or PUP in question

Artifacts detected as malware, PUPs, or suspicious files

Information related to detected artifacts

Why?
So our malware intelligence team can track malware and PUP outbreaks and improve
the efficacy of Malwarebytes products.

Trial Data
When a client attempts to start a trial, we track it remotely in order to
validate that the trial is allowed. For this information we use another unique
system identifier. We collect:

The client’s request for a trial

The start date and duration of the trial provided

Any attempted conversion/purchase generated by clicking an in-app link, so that
it can be correlated with a trial

Why?
So we can update your Malwarebytes products accurately and when they need it.

Exploit Data
In Malwarebytes Anti-Exploit products we collect a complex data object for any
exploit process which is blocked by the software. In this data we collect:

Process ID of the exploit process

File path of exploit process

MD5 hash of the exploit payload, if any

Command-line arguments passed to the exploit

A list of URLs potentially associated with the exploit, including redirect jumps
if any

Exploit payload files

Exploit file-format (doc, pdf, xls, etc…)

(Potentially) a copy of the exploit executable itself

Why?
So our malware intelligence team can track exploit outbreaks and deepen its
understanding of new exploit techniques.


Operating System User Account Name and Domain
In certain Malwarebytes business products providing brute-force attack
protection, we collect user account names and domain information.

Why?
So that you (as the customer) can see what credentials are being targeted during
brute-force attacks.

Port number(s) used for incoming connections.
In certain Malwarebytes business products providing brute-force attack
protection, we collect user account names and domain information associated with
connections to network port numbers, including, but not limited to, those
associated with: remote desktop protocol, FTP, SQL, IMAP, POP3, SMTP.

Why?
So that you (as the customer) can see what ports are being used for connections
by different protocols, and improve our products.

Mobile Application Data
When you download and use our Services, we automatically collect information on
the type of device you use, operating system version, and the unique device
identifier.
We send you push notifications from time-to-time in order to update you about
any events or promotions that we may be running. If you no longer wish to
receive these types of communications, you may turn them off at the device
level. To ensure you receive proper notifications, we will need to collect
certain information about your device such as operating system and user
identification information.
We do not ask for, access or track any location-based information from your
mobile device at any time while downloading or using our Mobile Apps or
Services.
We use mobile analytics software to allow us to better understand the
functionality of our Mobile Software on your phone. This software may record
information such as how often you use the application, the events that occur
within the application, aggregated usage, performance data, and where the
application was downloaded from. We do not link the information we store within
the analytics software to any personal information you submit within the mobile
application.
As part of our text message filtering functionality, our Mobile Software also
collects text messages from senders who are not in your contacts, and analyzes
these text messages to determine whether they are malicious. We only receive the
sender information and the body of the message which is analyzed to determine if
they contain malicious URLs or come from malicious senders; no information is
provided about the recipient. Text messages that are malicious are retained for
analysis by our researchers, however, all other text messages are discarded. To
learn more please visit our knowledgebase article here

Simply
We collect information that allows us to fight against malware and PUPs on your
device and contact you if you allow us to send push notifications.

Malwarebytes Cloud Storage Scanner (“CSS”)

See above “Software Collection – information collected when using our security
software” for details regarding data collection.

Where you use CSS:
You provide Malwarebytes with access to data contained in the applicable cloud
repositor(ies) you share with Malwarebytes.

You control what files in those repositories are subject to scanning and access
by Malwarebytes.

You are responsible for any requirements or necessary consents for providing
such files to Malwarebytes.

In order to perform the scan, Malwarebytes may transfer the files to
Malwarebytes controlled servers in the United States. Such files are promptly
deleted after the completion of the scan. Malwarebytes does not retain any
copies of such files.

Why?
So that our products are able to function and perform your instructions.

Software Collection – information collected when using our Malwarebytes Privacy
VPN software

License Data
As part of installation and activation of your Malwarebytes Privacy VPN
application, we:
Collect the key used to license the product; and
Generate a unique identifier.

Why?
So that we can activate your license, validate your account, and assist you in
resolving licensing issues.

Software Version
We identify what version of the Malwarebytes Privacy VPN application you are
running.

Why?
So that we can provide you with updates to the Malwarebytes Privacy VPN product.

Malwarebytes Privacy VPN’s WireGuard public key
Your Malwarebytes Privacy VPN application generates a cryptographic
public/private key pair.

We only receive the public key which is used to validate and establish a VPN
connection.

Your public/private key pair is periodically changed for increased security.

Why?
So that your Malwarebytes Privacy VPN application is able to connect to the VPN
service as allowed under the applicable device limit associated with your
purchase.


The Malwarebytes Privacy VPN application does not collect or retain the
following:

Details about the websites or IP addresses browsed on your device;

DNS requests made by you;

Bandwidth usage on your device;

Network details of your device, including IP address;

Telemetry data from the Malwarebytes Privacy VPN application, including
telemetry on functionality and on system environment; OR

Local Malwarebytes Privacy VPN application logs. These logs are only available
on your device and can be helpful for diagnostic purposes if you experience
connectivity issues. If you have an issue with the application you can choose to
submit a copy of the log to our support team, but we do not automatically
receive it.


Website and Dialogue Collection

As part of our Website Collection and Dialogue Collection we collect and we ask
you to provide information about yourself including but not limited to:

Contact details, including but not limited to your name, address, e-mail
address;

User ID and password, if you establish a Malwarebytes account;

Chat and video conference information, you provide when interacting with our
teams;

Information about your device, including browser type and web traffic
information

Why?
Providing your data is optional, but it may be necessary for certain services,
accessing content, such as whitepapers, news letters, webinars, or to receive
customer support services. In such cases, if you do not provide your
information, we may not be able to provide you with the requested services. You
may agree to receive newsletters or promotional content when you opt to provide
your information. You can unsubscribe at any time.

Job Applicant Collection

When you apply for a position at Malwarebytes, we ask you to provide information
about yourself including, but not limited to:

Contact details, including but not limited to your name, address, e-mail
address;

Your past education and job history, and other customary details you include on
your resume or curriculum vitae; and

Voluntary EEO or similar data required to comply with applicable laws, including
equal Employment Opportunity record keeping, reporting, and other legal
requirements.

Simply
We collect your information when you give it to us as part of a job application.

How do we collect your information?

Directly
Some information you (or someone acting on your behalf) provide to us directly.
For example, when you post comments, ask questions in our blog, fill out a user
profile, apply for a job, or voluntarily decide to grant us remote access to
provide you with technical support. Also, we may collect and store all posted
forum and blog information and user profiles and make them available for public
viewing.

Simply
We collect your information when you give it to us or post in forums or blogs.

Cookies
Malwarebytes and its service providers collect information through the use of
first-party and third-party “cookies” and other similar tracking technologies to
analyze trends, administer the website, track users’ movements around the
website, to market our products, and to gather demographic and regional
information about our user base as a whole.

Cookies are text files saved by your browser when you log into our software or
services. We may use both session cookies and persistent cookies to identify
that you have logged in, to tell us how and when you interact with our software
or services, and to check aggregate usage and web traffic. Unlike persistent
cookies, session cookies are deleted when you log off and close your browser.

If you prefer, you can always change your browser options to stop accepting
cookies or to prompt you before accepting cookies. However, if you do not accept
cookies you may not be able to access the entirety of our software and services.

Simply
We also collect your information using “cookies” and other similar tracking
technologies when you visit our website. You can prevent this method of
information collection if you like.

Account Registration
If you create an account with us through a third party like Facebook or Twitter
(“SNS Accounts”) you may have to provide us with your user name or user ID so
that we can authenticate your identity.

Simply
We collect your information when you create an account.

Software Functionality
Our software collects information about your use of the software as well as
transfers of information between your computers that run the software and our
servers. This is necessary to ensure our software is operating correctly and to
confirm the status of your license of our software.

Simply
We collect information about your Malwarebytes license.

From Third Parties
From time to time, We may receive personal information about you, including your
name, e-mail address, and other information from third party sources such as,
distributors and resellers who sell our products and services to you, payment
processors who process payments you make for purchasing our products and
services, marketing partners, and public sources.. These third parties have
indicated that they have your consent or are otherwise legally permitted to
disclose your personal information to us.

Simply
We collect information about your Malwarebytes purchases where you make them
through third-parties.

How do we use personal information

We use personal information for the following purposes: providing you with
information, products or services; providing support to you and responding to
your requests; providing information about our products, services, events, or
news, including newsletters and promotional messages; performing and enforcing
any contract(s) between yourself and Malwarebytes, including billing and
collections; to improve our products and services, including malware research,
as well as our websites and present content to you; to market new and existing
products to you; and as otherwise described to you when collecting your personal
information or as otherwise allowed by applicable law.
We will not use the personal information we collected for materially different,
unrelated, or incompatible purposes without providing you notice.
Other than with respect to the exceptions below, we do not share personal
information with third parties


Simply
We use your information for providing you with our services. In certain
situations, described below, we may share your personal information with a third
party.

Exceptions

Website Analytics
Our servers automatically record Log Data information about how a user interacts
with our software and services on our websites, including but not limited to our
public website and our web-based management consoles. Log Data may include a
user’s Internet Protocol (IP) address, browser type, operating system, web page
that the user was visiting before accessing our server, search terms, and the
pages or features of our software or services accessed by the user and the time
spent there. Google Analytics provides us with the analysis of such data.
Google’s privacy policy is available at http://www.google.com/policies/privacy.

Simply
Exception #1: We receive your website interaction information from Google for
analytical purposes.

Service Providers
We may engage service providers to administer and provide our services. We may
provide personal information to such service providers only for the purpose of
performing services on our behalf, such as fulfilling orders and delivering
updates, payment processing, providing customer service, sending marketing
communications, conducting research and analysis, and providing cloud computing
infrastructure. We require such service providers to agree not to disclose your
personal information or use your personal information for any other purpose.
For our cloud-based Software, we utilize Amazon Web Services for our
infrastructure. With such infrastructure, you are able to benefit from Amazon
Web Services Cloud Compliance security and privacy measures, including but not
limited to ISO and SOC certifications. For more information on Amazon Web
Services Cloud Compliance please visit https://aws.amazon.com/compliance/.


Simply
Exception #2: If we give your information to a service provider company, they
won’t use your information outside of our business relationship.

Business Transactions
Information that we collect from users, including personal information, is
considered a business asset. Accordingly, if we go out of business or enter
bankruptcy, or if we are acquired, e.g., as a result of a transaction such as a
merger, acquisition, or asset sale, your personal information may be disclosed
or transferred to the third-party acquirer in connection with the transaction.
You will be notified via email and/or a prominent notice on our website, of any
change in ownership, uses of your personal information, and choice you may have
regarding your personal information.

Simply
Exception #3: If someone buys us or we go bankrupt, your information may be
transferred to someone else.

Governmental; Law Enforcement
We may disclose personal information to government agencies, law enforcement
officials, and private parties as we, in our sole discretion, believe necessary:
(1) to satisfy or comply with any applicable law, regulation or legal process;
(2) to respond to lawful requests, including subpoenas, warrants or court
orders; (3) to protect our property, rights and safety and the rights, property
and safety of third parties or the public in general; and (4) to prevent or stop
activity we consider to be illegal or unethical.
In certain situations, Malwarebytes may be required to disclose personal data in
response to lawful requests by public authorities, including to meet national
security or law enforcement requirements.


Simply
Exception #4: If the government asks for your information, we may comply.


Consent
We may share your personal information with third-party sites or platforms, such
as social networking sites, but only if you have expressly requested that we do
so.
Similarly, by posting profile, content, or other information, including personal
information to a forum or blog, you indicate your consent to its public use. You
should be aware that any information you provide in these areas may be read,
collected, and used by others who access them. We will list you in our publicly
accessible member directory on the forum website.
We also display testimonials of satisfied customers on our websites in addition
to other endorsements. With your consent, we may post your testimonial along
with your name. If you wish to update or delete your testimonial, you can
contact us at privacy@malwarebytes.com.


Simply
Exception #5: If you post your information in one of our forums or on the blog,
well, that’s public

Other Privacy Considerations

The Legal Bases for Using Personal Information

The General Data Protection Regulation (EU) 2016/679 (“GDPR”) effective May 25,
2018. The GDPR requires that a valid legal basis be used to process personal
data. In certain countries, there are different legal bases that we rely on to
use your personal information, namely:

Performance of a contract

The use of your personal information may be necessary to perform the agreement
you have with us. For example, to complete your purchase of your product, to
register and maintain your account and to make sure that your product performs
its functions in a secure way or to respond to your requests.

Legitimate interests

We may use your personal information for our legitimate interests. For example,
we rely on our legitimate interest to analyze and improve our products and the
content on our websites, to send you notifications about software updates or
information about products or to use your personal information for
administrative, fraud detection or legal purposes.

Legal obligation

We may use your personal information to comply with legal requirements, as
further described in Exception 4, above.

Consent

We may at times, request your consent to conduct certain actions with your
personal information. When requesting your consent, we are transparent in
ensuring you know what you are consenting to.


Simply
These are the legal bases we use for processing data subject to the GDPR.


California Residents
If you are California resident, you can find more information about your rights
on our California Residents Privacy Notice Supplement.


Simply
California residents can learn more about their rights on our California
Residents Privacy Notice Supplement.


Choice
We partner with a third-party service provider to display advertising on our
website or to manage our advertising on other sites. Our third-party service
provider may use cookies or similar technologies in order to provide you
advertising based upon your browsing activities and interests. If you wish to
opt out of interest-based advertising go to
https://optout.networkadvertising.org/?c=1 [or if located in the European Union
go to click https://www.youronlinechoices.eu/]. Please note you will continue to
receive generic ads.

You may sign-up to receive email or newsletter or other communications from us.
By interacting with us, such as attending a webinar, attending our sponsored
events or downloading content from our website, you may be added to our mailing
list. If you would like to discontinue receiving this information, you may
update your email preferences by using the “Unsubscribe” link found in emails we
send to you or at your member profile on our website or by contacting us at
privacy@malwarebytes.com.

You may have the right to limit the use and disclosure of your personal
information as required by the EU, UK, and Swiss Data Privacy Framework
Principles , such as whether your personal information is disclosed to a third
party or used for purposes materially different from the purpose for which the
personal information was originally collected or subsequently authorized by you.
If you wish to limit the use and disclosure of personal information in
accordance with the EU, UK, and Swiss Data Privacy Framework Principles, please
contact us using our online request form.




Usage and Threat Statistics

You may opt out of usage and threat statistics collection in certain
Malwarebytes products within the settings. Threat statistics collection includes
detection samples and their corresponding statistics. Usage statistics includes
behavior usage tracking. Do it in just a couple of clicks. To opt out please
follow the instructions below.

Using Malwarebytes for Home on Windows:

From the Navigation menu select Settings
Scroll down to “Usage and Threat Statistics”
Untick the box that reads “Anonymously help fight malware by providing usage and
threat statistics”
Usage and threat statistics collection will be disabled

Using Malwarebytes for Android

From the Navigation menu select Settings
Scroll down to the General section
Untick the box that reads “Help us Anonymously”
Usage and threat statistics collection will be disabled

Using Malwarebytes for Mac:

Open Malwarebytes and click Settings
Uncheck “Help fight malware by providing usage and threat statistics”
Usage and threat statistics collection will be disabled

Using Malwarebytes for iOS:

Open Malwarebytes and tap Settings
Turn off “Share anonymous telemetry”
Whitelisted phone number and URL collection will be disabled
You may change your preferences at any time following the same steps.

Simply
We want to give you control to manage your data.

Security
We take commercially reasonable measures to protect personal information from
unauthorized access, use, and disclosure. However, no method of transmitting
information over the Internet or storing information is completely secure.
Accordingly, we can’t guarantee the absolute security of your personal
information.


Simply
We do what we reasonably can to protect your information

Retention
We will retain your personal information as needed to fulfill the purposes for
which it was collected. We will retain and use your personal information as
necessary to comply with our business requirements, legal obligations, resolve
disputes, protect our assets, and enforce our agreements. Because these needs
can vary for different data types in the context of different products or
services, actual retention periods can vary significantly.


Simply
Our retention periods differ for each type of personal information, but we only
retain such information to fulfill the purposes for which it was collected.


Links
Our website may contain links to other websites and services. Any information
that you provide on or to a third-party website or service is provided directly
to the owner of the website or service and is subject to that party’s privacy
policy. Our Privacy Policy does not apply to such websites or services and we
are not responsible for the content, privacy, or security practices and policies
of those websites or services.


Simply
Our privacy policy doesn’t apply when you visit sites we link to.

Update or Delete your personal information
Upon request, Malwarebytes will provide you with information about whether we
hold any of your personal information. You may access or modify the personal
information associated with your use of our services at any time by updating
your “My Account” information by navigating to my.malwarebytes.com, signing into
your account and updated your personal information. Similarly, you may delete
your My Account itself by logging into my.malwarebytes.com.

Alternatively, you may submit a data subject access request to access, modify,
or delete (subject to applicable law) the personal information associated with
your use of our services. If you want us to delete your personal information,
your forum account, or your support account, please contact us at
privacy@malwarebytes.com with your request. We will respond to your requests
within a reasonable timeframe.

We will delete your information as soon as possible; however, some information
may remain in archived/backup copies for our records or as otherwise required by
law. We may retain your information for as long as your account is active or as
needed to provide you services, comply with our legal obligations, resolve
disputes and enforce our agreements.

For our Partnerbytes Platform only:

Malwarebytes acknowledges that you have the right to access your personal
information. Malwarebytes has no direct relationship with the individuals whose
personal data it processes. An individual who seeks access, or who seeks to
correct, amend, or delete inaccurate data should direct their query to the
Malwarebytes’ Client (the data controller). If requested to remove data we will
respond within a reasonable timeframe. In certain circumstances we may be
required by law to retain your personal information or may need to retain your
personal information in order to continue providing a service.

Simply
Subject to applicable laws, we’ll delete or modify your information if you ask.

International: EU – U.S. Data Privacy Framework, UK Extension to the EU – U.S.
Data Framework, and Swiss – U.S. Data Privacy Framework

Your personal information may be transferred to, and maintained on, country, or
other governmental jurisdiction where the privacy laws may not be as protective
as those in your jurisdiction. If you are located outside the United States and
choose to provide your personal information to us, we may transfer your personal
information to the United States and process it there.

If we transfer personal information which originates in the European Economic
Area, Switzerland, and/or the United Kingdom to a country that has not been
found to provide an adequate level of protection under applicable data
protection laws, one of the safeguards we may use to support such transfer is
the EU Standard Contractual Clauses.

Malwarebytes complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”),
the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework
(“Swiss-U.S. DPF”) as set for by the U.S. Department of Commerce.

As part of this process, Malwarebytes has certified to the U.S. Department of
Commerce that, for transfers of personal information to the U.S., we will adhere
to: (i) the EU-U.S. Data Privacy Framework Principles with regards to the
processing of personal information received from the European Union in reliance
on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on
the UK Extension to the EU-U.S. DPF, and (ii) the Swiss-U.S. DPF with regards to
the processing of personal information received from Switzerland in reliance on
the Swiss-U.S. DPF (collectively, the “DPF Principles” or the “EU, UK, and Swiss
Data Privacy Framework Principles”).

Malwarebytes Inc. and its US subsidiary Malwarebytes Corporate Holdco Inc.
adhere to the DPF Principles.


The Federal Trade Commission has jurisdiction over our compliance with the
EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF
(collectively, the “DPF”). To learn more about the DPF and to view our
certification, please visit the Data Privacy Framework Program’s website.

If we receive personal information in the United States that is subject to the
DPF Principles and subsequently transfer that personal information to a third
party acting as an agent, we will remain liable under the DPF Principles if our
agent processes such personal information in a manner inconsistent with the DPF
Principles, unless we prove that we are not responsible for the event giving
rise to the damage.

Please note that we may be required to disclose your personal information in
response to lawful requests by public authorities, including to meet national
security or law enforcement requirements.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the
Swiss-U.S. DPF, we will commit to resolve DPF Principles-related complaints
about our collection and use of your personal information. EU, UK, and Swiss
individuals with inquiries or complaints regarding our handling of personal
information received in reliance on the DPF should first contact us using the
contact Malwarebytes at Attn: Privacy (Legal), Malwarebytes, 3979 Freedom
Circle, Fl 12, Santa Clara, CA 95054 USA.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the
Swiss-U.S. DPF, we will further commit to refer unresolved complaints concerning
our handling of personal information received in reliance on the EU-U.S. DPF,
the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to JAMS Data Privacy
Dispute Resolution Program, an independent dispute resolution provider located
in the U.S.

If you do not receive timely acknowledgment of your DPF Principles-related
complaint from us, or if we have not addressed your DPF Principles-related
complaint to your satisfaction, please visit the JAMS EU-U.S. Data Privacy
Framework website for more information or to file a complaint.  The services of
JAMS are provided at no cost to you.

Under certain conditions, as more fully described in Pre-Arbitration
Requirements of Annex I of the DPF Principles, you may invoke binding
arbitration for complaints regarding DPF compliance not resolved by any of the
other DPF mechanisms.

Simply
If you’re not in the U.S., we may transfer your information to the U.S. We
participate in the EU-U.S. Data Privacy Framework, the UK Extension to the
EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S.
Department of Commerce.














Children
Our services are not directed to children under eighteen, and we do not
knowingly collect personal information from children under thirteen. If we learn
that we have collected personal information of a child under thirteen we will
delete such information from our files as soon as possible, provided, however,
that some information may remain in archived/backup copies for our records or as
otherwise required by law.

Simply
We don’t knowingly collect information on children, and delete it if we
inadvertently do collect it.

Revisions

We may modify and revise this Privacy Policy from time to time. If we make any
material changes to this Privacy Policy, we will notify you of such changes by
posting them on our website or by sending you an email or other notification
prior to the change becoming effective.

Simply
We’ll let you know if we revise our privacy policy. If we make a material
change, we will let you know before the change takes place.

California Residents Privacy Notice

California Residents Privacy Notice Supplement




Questions? Please contact us @ 3979 Freedom Circle, 12th Floor, Santa Clara, CA
95054 or via email at privacy@malwarebytes.com if you have any questions about
our Privacy Policy

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