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 4. ClickShare implements hotfix firmware update

Dec 10, 2024



CLICKSHARE IMPLEMENTS HOTFIX FIRMWARE UPDATE

5 min read

CLICKSHARE HAS RELEASED A HOTFIX FIRMWARE UPDATE (VERSION 2.21.1) TO ADDRESS A
SECURITY VULNERABILITY RECENTLY DISCOVERED DURING A PENETRATION TEST. WE
STRONGLY ENCOURAGE ALL CUSTOMERS TO UPDATE THEIR DEVICES.

Update your devices now

At ClickShare, your security is our top priority. Security is not just part of
our development process—it’s embedded into everything we do.

We apply security best practices aligned with standards like ETSI EN 303 645
(Cyber Security for Consumer IoT) and ISO 27001, ensuring you benefit from the
highest levels of security and privacy. 

ClickShare undergoes frequent penetration testing by both internal and external
parties. Any findings are prioritized based on a risk assessment, in line with
our incident response management process. 

During such a penetration test, a vulnerability was discovered. If exploited,
this issue could allow an administrator or someone with physical access to
execute commands on the device.

This vulnerability, identified as CVE-2024-53919, impacts the Base Units of the
following devices: 

 * ClickShare C-5 and C-10 
 * ClickShare CX-20 and CX-30 
 * ClickShare Bar Pro and Core

The ClickShare Buttons or other models such as CS(E), CX-50 and CX-50 2nd Gen,
are not affected. 


OUR RESPONSE: FIRMWARE UPDATE 2.21.1 

To address this issue, we developed a security patch: firmware version 2.21.1.
We strongly encourage all customers to update their devices as soon as
possible. This update is critical, and downgrading below version 2.21.1 will not
be possible. 

Update your devices now

If your firmware updates are set to automatic, you do not have to take
additional actions.

If you´d like to configure automatic firmware updates on your ClickShare Base
Unit, check out our article here. Setting automatic updates ensures your devices
stay secure, efficient, and equipped with the latest features without any manual
effort. 

This update reflects our ongoing commitment to providing reliable and secure
solutions for your meeting spaces. We’re dedicated to continuously improving our
products to ensure they meet the highest standards of safety, security and
performance.


HOW TO UPDATE YOUR DEVICES?

UPDATE VIA XMS CLOUD 

If you´d like to choose when updates are executed or need to schedule them in
bulk, access XMS Cloud. There you can also activate automatic updates or receive
notifications whenever new firmware versions are available. 

MANUAL UPDATE 

To manually update the firmware on a single ClickShare Base Unit, you can either
upload it through the ClickShare Configurator or use a USB stick for the update.
Read the full instructions here.

Update your devices now

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If you are unable to upgrade your devices or have additional questions, please
contact www.barco.com/support.


RELATED ARTICLES

news · 5 min read · May 14, 2024


CLICKSHARE REINFORCES ITS COMMITMENT TO CLIMATE ACTION WITH CARBON-NEUTRAL
CERTIFICATION FOR THE VIDEO BAR RANGE

The ClickShare Video Bar range proudly earns the carbon-neutral label from
climate advisory organization, CO2logic—a South Pole company.

article · 6 min read · Jul 23, 2024


MEETING ROOM SOLUTIONS: 6 QUESTIONS TO ASK BEFORE INVESTING

Are you investing in the right meeting room solution for your workplace?
Discover the 6 key questions you must ask before making an investment to
guarantee success.

article · 4 min read · Dec 4, 2024


4 GAME-CHANGING AUDIO AND COLLABORATION INNOVATIONS FOR THE SMART WORKPLACE

With return-to-office (RTO) policies driving higher workplace attendance,
meeting rooms have become the heart of collaboration. This forces IT teams to
equip flexible spaces with scalable tech that supports a variety of workflows,
ranging from ad hoc, hybrid to face-to-face meetings. The key to successful
adoption rates is delivering a single, consistent user experience across all
rooms.



Barco Beneluxpark 21, Kortrijk
8500 Belgium
+32 56 233211 | +32 56 23 33 30 (presales)
ClickShare
 1. Video bars for wireless collaboration
 2. Wireless conferencing
 3. Wireless presentation

Projection
 1. Cinema projectors
 2. Home cinema projectors
 3. Installation projectors
 4. Rental projectors
 5. Simulation projectors

Cinema systems
 1. Cinema projectors
 2. Home cinema projectors
 3. Laser light upgrade
 4. Media servers & audio
 5. Cinema screens

Video walls
 1. Controllers
 2. LCD video walls
 3. LED video walls
 4. Rear-projection video walls

Medical displays
 1. All-in-one displays
 2. Breast imaging displays
 3. Clinical review displays
 4. Custom medical displays
 5. Dental displays
 6. Digital pathology displays
 7. Medical display controllers
 8. Radiology displays
 9. Surgical displays

Control room software
 1. Barco CTRL
 2. OpSpace
 3. TransForm N

Image processing
 1. Event master
 2. Screen management

Immersive systems
 1. Canvas
 2. Caves
 3. Powerwalls

Digital operating room
 1. Medical device management
 2. Surgical collaboration

Services
 1. Enterprise services
 2. Entertainment services
 3. Healthcare services

Solutions
 1.  3D visualization
 2.  Cinema
 3.  Control rooms
 4.  Home entertainment
 5.  Live events
 6.  Medical imaging & workflows
 7.  Meeting rooms
 8.  Projection mapping
 9.  Simulation & training solutions
 10. Television studio
 11. Themed entertainment
 12. Workplace

Support
 1. Support
 2. Knowledge base
 3. Training & certification

Partners
 1. Resellers & system integrators
 2. Alliance partners
 3. Consultants
 4. Suppliers
 5. Why become a partner?

Inspiration
 1. News & Insights
 2. Customer stories
 3. Upcoming events

Contact
 1. Contact us
 2. Where to buy
 3. Office locator

About
 1.  This is Barco
 2.  Investor relations
 3.  Jobs
 4.  Press releases
 5.  Sustainability
 6.  Worldwide offices
 7.  Trust center
 8.  Corporate governance
 9.  Experience center
 10. Patents

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