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Podcast


PROSHIP PARCELCAST

ProShip, Inc.

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INFORMATIONEN

The only podcast hyperfocused on parcel shipping for supply chain and IT
professionals in the e-commerce, manufacturing, third-party logistics and
healthcare industries.
… Mehr anzeigen
5(4)
Technologie


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[ProShip ParcelCast] Episode 33: Your Guide to Parcel Rate Shopping: Types,
Tactics, and Takeaways

Are you an enterprise shipper grappling with the challenges of rate shopping,
where finding the fastest option can lead to overspending your transportation
budget? For businesses like yours, the choice often extends beyond speed and
cost-effectiveness; volume constraints and budget considerations add layers of
complexity. Shippers around the world face challenges like this on a daily
basis. With a multitude of carrier and service options at your disposal, how do
you equip your supply chain with the right shipping technology to make the best
decisions for your business? The answer lies in carrier rate shopping, a
strategic approach that simplifies the process while empowering shippers with
the tools to optimize shipping costs and service quality. In this month’s
episode of ProShip ParcelCast, we’re joined by four of ProShip’s very own
shipping experts: Justin Cramer, Jim Iles, Cody Remmel, and Jeff Saccomando.
With a combined tenure of over 50 years at ProShip, the four discuss the
evolution of rate shopping, the different ways to rate shop, and how these tools
can assist shippers in enhancing their overall operations. The episode begins
with a basic explanation of basic rate shopping and the factors that determine
what kind of results you get, such as the lowest cost or delivery commitment
time. The conversation then moves into covering both advanced date shopping and
reverse date shopping (or last available pickup) and the specific benefits from
each option. Later in the conversation, Justin introduces the topic of when to
produce the label and whether producing front of line or end of line may be more
beneficial. Tune in to learn why producing the label front of line can
eventually lead to necessary updates (or even complications!) down the line.
[Learn how rating shipments upstream can improve your operations.] The episode
shifts into covering beneficial areas to rate shop where you may not already be
rate shopping. For example, many shippers who utilize a single carrier think
that they don’t need to rate shop. However, our experts dive into why single
carrier shippers can also benefit from rate shopping. The group touches on the
limitations of ship-from-store rate shopping and recommendations for this
strategy. And finally, the episode wraps up with a summary of the variety of
rate shopping tools that are only available to ProShip customers. Want an
exclusive look into the types of rate shopping in Beta for ProShip customers?
Tune in to find out! Be sure to tune into the next ProShip ParcelCast episode to
learn more about modern logistics technology and trending supply chain topics!

3. Okt.

27 Min. 38 Sek.




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[ProShip ParcelCast] Episode 32: Data-Driven Deliveries: Business Intelligence
in Shipping Software

In an age where nearly everything is seamlessly connected through technology, it
comes as no surprise that the role of technology has evolved into a complex and
pivotal aspect of many modern-day businesses, especially the shipping industry.
While the shipping industry may appear as a straightforward and routine process
from the outside, what goes on behind the scenes is far more complex. Business
intelligence (BI) technology is a tool that helps businesses by offering
insights and information to empower them towards improved operations. These
tools are significantly beneficial when it comes to navigating the intricate
challenges of the parcel shipping landscape with precision and strategy. In this
month’s episode of ProShip ParcelCast, we’ve brought together two supply chain
experts from ProShip and Korber : Justin Cramer, Co-Founder at ProShip, and
Brett Hamrick, Director of BI & Analytics at Korber. The two discuss the power
of business intelligence and the important roles it can play in improving a
shipping company’s operational efficiency. They begin the episode by discussing
why shipping companies should first focus on analyzing their parcelspend, and
the specific insights that this closer look can offer. The conversation
continues into validationand how implementing the right BI platform with the
right automated shipping software systems, brings both flexibility and real-time
visibility to the components affecting your data, so brands can quickly and
effectively make changes to empower the customer. These supply chain experts
strongly advise shippers against waiting until peak season to start analyzing
and making changes to their data; this timing is far too late if businesses want
to remain competitive. Furthermore, Cramer and Hamrick conclude with a
discussion on the value a dedicated analyst brings to a company – including
things like identifying data challenges and improving the overall customer
experience. Want to learn more about the understanding that a dedicated supply
chain analyst can objectively bring to your organization? Tune in to find out!
Make sure to tune into the next ProShip ParcelCast episode to learn about more
logistics technology and supply chain topics

28. Aug.

29 Min. 51 Sek.




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[ProShip ParcelCast] Episode 31: Peak Season Power Moves: Optimizing Your
Carrier Strategy

We are less than 6 months away from peak season, a busy time filled with
anticipation for both consumers and businesses alike. For shippers, however, the
annual peak season is a period that can be lucrative yet challenging, especially
if shippers are under prepared. As the influx of orders streams in and customer
expectations heighten, it is crucial for businesses to be well-equipped to
manage the surge in demand. Failing to adequately do so can lead to several
consequences including delivery delays, inventory shortages, customer
complaints, lost sales, and more. However, these negative implications are
completely avoidable if shipping companies take the right steps to prepare with
enough time before peak season commences, and our shipping experts have all the
tips and tricks for doing so. In this ParcelCast episode, ProShip’s own, Jerri
Dixon and Rob Murphy, are joined by two guests from GLS, Steven Bergan and
Jennifer Reano. The four experts discuss the current parcel shipping landscape
and what companies should be focusing on to prepare for a successful peak
season. The episode begins with an overview of the current state of the parcel
shipping environment and what businesses can expect this peak season. Although
we are in a period of economic uncertainty, it is certain that e-commerce will
continue to boom, and competition will increase from last year. The conversation
transitions into how shippers must adapt their carrier strategy to not only
uphold capacity, but also fit the unique needs of their customers. GLS is a
great example of a carrier who meets unique needs, as their services offer
things like later pickup times, a wider overnight delivery footprint, and low
damage ratios. In addition to adapting carrier strategies, the four dive into
some characteristics carriers must have for success during peak season. As the
episode winds down, our experts share their thoughts on how the top shippers
win. Tune in to find out these experts’ top 3 tips for how shippers win! Be sure
to listen to the next ProShip ParcelCast episode to hear from our experts on
business intelligence within the world of shipping.

25. Juli

23 Min. 58 Sek.




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[ProShip ParcelCast] Episode 30: Shipping Software: The Long-Term Strategy

It is widely known that software is constantly evolving, especially in such a
technologically advanced and sophisticated world. However, it’s important to
distinguish the difference between natural obsolescenceover time, and deliberate
retirement of solutions by technology companies because they want to encourage
their customers to upgrade their technology while aiming to enhance revenue
streams. Sunsetting software is the intentional discontinuance or retirement of
a software by the vendor, typicallywith the goal of encouraging users to pay for
an upgrade. When you consider the supply chain industry and retail,
manufacturing, and third-party logistics (3PL) shipper, this phenomenon poses
significant challenges for those who rely heavily on these software solutions.
In this enlightening ParcelCast episode, Co-Founder of ProShip, Justin Cramer,
shares his extensive wisdom accumulated from over 20 years in the industry. He
covers the topic of shipping software longevity, with talking points addressing
sunsetting software, paid upgrades, and why companies shopping for multi-carrier
shipping software tend to return to ProShip. Justin begins the conversation by
exploring software vendor’s intentional discontinuation or retirement of
software and what three options that leaves the shipper – pay their existing
vendor for a software upgrade, move on to a new vendor, or risk using outdated
software until it can no longer function. He explains that not all software is
destined to sunset, especially advanced shipping software that utilizes
continuous integration and continuous deployment (CI/CD) [Learn more about how
and why ProShip uses this update process]. The episode then transitions into a
conversation about costs. Justin helps listeners to understand how much they are
paying for software relative to what they are getting out of it. The low upfront
cost may be deceiving to the total cost when the software only lasts a few
years, multiplying into a cost several times higher than a proper CI/CD
solution. Justin wraps up the discussion by explaining why the ProShip CI/CD
philosophy, staff, and efficient problem solving keeps customers coming back to
ProShip’s multi-carrier shipping software. Is your current shipping software at
risk for sunsetting? Tune in to discover why you need a long-term, flexible
shipping solution! Be sure to tune into the next ProShip ParcelCast episode to
hear from supply chain experts on preparing your carrier strategy for peak
season.

20. Juli

10 Min. 56 Sek.




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[ProShip ParcelCast] Episode 29: Inventory, Reporting, Visibility and AI – The
WMS Conversation

In today’s digital age, marked by complex supply chains and soaring customer
expectations, efficient warehouse management has become a vital component to
success. With customers expecting quick and accurate order fulfillment,
businesses need to optimize their warehouse operations to guarantee seamless
inventory management, streamlined processes, and fast deliveries. Utilizing an
effective warehouse management system (WMS) enables businesses to reduce costs,
accurately manage inventory, minimize errors, and improve their overall
operational efficiency. In the existing competitive landscape, efficient
warehouse management has become an imperative strategy for businesses aiming to
succeed and surpass competitors in a rapidly changing market. In this ParcelCast
episode, Co-Founder of ProShip, Justin Cramer, is accompanied by Mike Mullane,
EVP of Warehouse Solutions of Fog Software Group. The pair discuss the evolution
of warehouse management systems over the past two decades, including who and why
a company might benefit from utilizing WMS software.   Mike and Justin begin the
conversation by identifying concerns relating to both labor and space and how
the pandemic has shifted the way companies value and utilize both. They discuss
warehouse demographics, evaluating the shift from the original brick and mortar
stores to a spike in e-commerce over the past two years, and finally into the
direct-to-consumer platforms we see more of today. Mike explains more about the
WMS market and the factors that help determine what type of WMS a company should
be looking for. The conversation transitions into identifying some pain points
that a WMS can solve for businesses who may be using a system that’s too
restrictive for their needs. Lastly, the two wrap up in a discussion about the
future, exploring the exciting possibilities and advancements of AI in WMS
software and what that might look like. Is your warehouse management system
providing the functionality you need? Tune in to find out! Be sure to tune into
the next ProShip ParcelCast episode to hear from ProShip’s resident expert,
Justin Cramer, on the key strategy to finding a successful long-term shipping
software.

3. Juli

59 Min. 13 Sek.




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[ProShip ParcelCast] Episode 27: The Second Annual Tech Talk

The strategic focus on advancements in information technology remains prevalent
as our world’s computing, software development, and data management capabilities
continue to grow. This means that staying on top of technological progressions
and implementing them into your business is crucial to remaining competitive and
finding success. This extends into the supply chain and logistics departments
for all retailers, manufacturers and third-party logistics (3PL) providers
across the country. In this month’s episode of ProShip ParcelCast, we’ve brought
together three IT experts from ProShip: Justin Cramer, Jeff Lukaszewski, and
Cody Remmel. These knowledgeable techies dive into a series of topics including:
-Artificial Intelligence -OAuth and OIDC -Carrier Technology and Tracking
-Architecture [The Differences Between Monolithic and Microlithic Solutions]
Will Artificial Intelligence replace humans? Tune in to hear their thoughts!
With technology changing so quickly, is your brand keeping pace? Having the
flexibility to adapt to any security or supply chain IT need as it comes up will
offer your brand a step ahead of those still scrambling to even address the
problem. To learn more about how ProShip’s robust multi-carrier shipping
software is authentically ProShip end-to-end and built for the enterprise
shipper, reach out to one of our shipping experts today.   Don’t miss more
ParcelCast episodes covering supply chain trends and shipping topics later this
year.

15. Juni

40 Min. 39 Sek.




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[ProShip ParcelCast] Episode 28: Shipping is the New Shopping: Reinventing
Package Delivery & Returns to Drive a Positive CX

We are all aware of the pandemic's responsibility regarding the significant
increase on e-commerce in the past few years. However, it’s also widely
transformed what we know as the gig economy. The pandemic propelled the gig
economy forward, as more and more of these workers redefined the dynamics of
when, where, how, and compensation for their work. Today, a greater variety of
jobs are available to gig economy workers and the demand for their skills is
beyond doubt. Veho is at the forefront of crowd sourced (gig economy) drivers
for their delivery services. Although these gig workers may not conform to the
typical 9-5 full-time office position, providing a great customer experience is
just as crucial. In this ParcelCast episode, ProShip’s Alliance Manager, Jerri
Dixon, is joined by Justin Cramer, Co-Founder at ProShip, and Brian McDevitt,
Chief Revenue Officer of Veho. The three discuss the increased importance of a
positive customer experience and some recent data that breaks down the various
carrier-related factors that can make or break the CX. Brian and Justin decipher
what makes a positive consumer experience when it comes to the delivery and
returns process. Brian shares the importance of communication between the
carrier and the customer from each step of the delivery process until the
‘moment of truth’ when the package reaches the customer's door. They also dive
into the idea of a frictionless returns process and how the post-purchase
experience heavily affects brand loyalty and customer retention. Lastly, Justin
reiterates how important it is for shippers to consider more than capacity and
coverage when it comes to rationalizing their carriers. Are your carriers
providing a frictionless delivery experience? Tune in to find out! Be sure to
tune into the next ProShip ParcelCast episode to hear from our experts on
trending IT topics surrounding the world of shipping.

7. Juni

36 Min. 53 Sek.




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[ProShip ParcelCast] Episode 26: Technology & A Good Foundation: A Parcel
Carrier Shipping Story

In this month’s ParcelCast episode, ProShip brought together two parcel shipping
experts to identify and discuss important factors that help build a successful
parcel carrier and the factors that differentiate leading carriers from others
in the shipping industry. Listeners this month will hear from Proship’s Alliance
Manager and host, Jerri Dixon, as she is joined by Justin Cramer, Co-Founder at
ProShip, and Josh Fredman, Senior VP at Better Trucks. These three shipping
professionals kick off the discussion with a high-level look at the current
parcel shipping landscape – highlighting key issues like capacity, funding, and
market risk. After the pandemic helped shippers realize the importance of a
diversified carrier mix, the next step for mature shippers is a rationalized
carrier mix. Listeners will hear from Justin and Josh about the differentiators
that set apart elite carriers. Diving into funding and debt, Justin and Josh
discuss how these factors can impact flexibility and decision making when it
comes to adverse situations and the role it can play in your carrier choices.
They continue with the concept of dynamic pricing and the technology required to
implement and succeed in finding better savings for both the company and its
customers. Finally, the episode wraps up with a discussion on the rise of
sustainability and how consumers are making more conscious choices – hint: that
extends to parcel carriers. Learn about what Better Trucks has in the works!  
Be sure to tune into the next ProShip ParcelCast episode to learn about other
supply chain and logistics technology topics!

5. Mai

29 Min. 24 Sek.




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[ProShip ParcelCast] Episode 25: Cross-Border Shipping: Compliance, Documents
and Changing Requirements – Oh My!

The ProShip team is traveling again – around the world to discuss international
shipping. ProShip brought in our cross-border experts to answer questions about
the difficulties that shippers may face and how they can circumvent the
ever-changing international shipping environment. In this month’s ParcelCast
episode, ProShip experts break down some of the foundational information you may
encounter at a high level. They work through some of the international documents
and acronyms you may encounter, such as Commercial Invoices [Learn more about
the parts of a CI], and a B-13A. Hosting this month is ProShip’s Customer
Success Specialist, Katie Wanke. She is joined by Justin Cramer, Co-Founder at
ProShip, and Rodolfo Gomez, Integration Engineer at ProShip. With a variety of
international shipping experience from the technical to customer experience,
these three shipping professionals highlight how these important requirements
can apply to parcel shippers at any level – from small to enterprise. Listeners
will hear about compliance regulations regarding international shipping, as well
as specific certifications for filling shipments, i.e. ACE/AESDirect. [Check out
ProShip’s recent blog to learn more about what it means to partner with a
certified vendor for ACE filings.] In addition, they will discuss changes with
Brexit and offer tips for ensuring you are following current requirements.
Listen in to hear differences between automated clearance and consolidated
clearance and learn about some of the carriers that offer these services (it may
be one you are already using!). In addition, they touch on how and what shipping
profiles and delivery areas could influence you to put together your own
delivery chain to create a unique consolidated clearance event for your
business. Finally, they end the discussion by explaining how multi-carrier
shipping software can serve as a source of truth for this important required
information within your Enterprise Software Stack (ESS) so that it isn’t a
manual process entered in by one of your warehouse, store, or other employees.
Be sure to tune into the next ProShip ParcelCast episode to learn about other
supply chain and logistics technology topics!

28. März

16 Min. 59 Sek.




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[ProShip ParcelCast] Episode 24: Time to Say Goodbye: Why Companies Are Breaking
Up with Their Shipping Software Vendors

Breaking up is hard to do but sometimes necessary. In this month’s ParcelCast
episode, ProShip experts dive into a discussion of what industry factors, vendor
characteristics, and more can push a retailer, manufacturer, third-party
logistics (3PL) provider, or other enterprise shipper to look for a new parcel
shipping solution. For her debut, Taylor Pawelka, Director of Marketing at
ProShip, hosts this episode. She is joined by Justin Cramer, Co-Founder at
ProShip, and Dave Salter, Business Development Representative. These three
shipping professionals zero in on the fears or dislikes that brands are sharing
about their current parcel shipping software applications. Listeners will hear
about shipping solutions who may have lost their parcel focus or have products
that are no longer supported or are being sunsetted. These are real issues that
shippers are dealing with that can have a huge impact on important success
metrics like support and product improvement. Justin and Dave discuss
development models and how these tie to crucial bottom-line factors like
compliance, automation, and shipping costs. They also talk about the importance
of flexibility and extensibility and how to determine your needs in these areas.
Finally, all three share some transparency about the level of difficulty in
technical support and why vendors are facing such scrutiny (and seeing such
diverse levels of success) in the supply chain technology industry. Be sure to
tune into the next ProShip ParcelCast episode to learn about other supply chain
and logistics technology topics!

27. Feb.

35 Min. 46 Sek.




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[ProShip ParcelCast] Episode 23: What is a Peer-to-Peer Order Fulfillment
Network

This month’s ParcelCast episode brings two experts together for a discussion of
distributed fulfillment and the process of intelligently bringing large-scale
fulfillment centers closer to customers. This episode is hosted by Justin
Cramer, who is joined by Manish Chowdhary, Founder and CEO at Cahoot. Together,
these experts dive into a discussion about the current fulfillment economy and
how a collaboration platform is changing shipping technology with distributed
fulfillment. Those who listen in will gain a high-level understanding of
distributed fulfillment and how it can benefit shippers in today’s volatile
environment. Touching on the impacts of shippers like Amazonand American Eagle
on e-commerce, Justin and Manish dive into the cost benefits of embracing a
distributed fulfillment network. They also talk about the competitive
environment that retailers may see themselves in and how this shipping
technology is flipping that concept on its head. Finally, they explore how
reverse logistics has changed over the last two years and what we will see in
the coming years (Hint: some top retailers are already doing this!).

12. Jan.

27 Min. 19 Sek.




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[ProShip ParcelCast] Episode 22: And in this Parcel Shipping Corner... WorldLink

2020 through 2022 saw a shake-up in the parcel market. There were mergers,
acquisitions, major investments, and several players left the business. With the
constant and lightning-fast changes in technology, brands who want to stay
innovative but keep their focus on their core business, will choose to acquire
complementary products and services. ProShip has included CMS GlobalSoft’s
parcel shipping software, WorldLink, as a new product line within our portfolio
of solutions to provide value to the mid-market business sector and bring
industry knowledge to the forefront with ProShip’s well-known strong reputation.
For this month’s ParcelCast episode, ProShip host, Justin Cramer, is joined by
Yulia Popokh, President at both Varsity Logistics and WorldLink and Eric Levine,
Sales Executive for WorldLink. Together, the three cover the reasoning behind
the acquisition of CMS GlobalSoft by FOG Software and highlight the value points
for this product. Throughout their conversation, listeners will gain insight
into the future of the WorldLink product including roadmap initiatives and what
we can see from the team. With the ProShip multi-carrier shipping software top
of mind, Eric and Justin will break down the similarities and differences of the
WorldLink product. They also take a step back to provide an overview of the
parcel market and how this product fits in. Finally, find out where you can meet
these 3 in person in 2023 – hot tip: it’s across the country! Want to learn more
about WorldLink? Follow  on LinkedIn for product and event updates or reach out
to sales@proshipinc.com directly.  Be sure to tune into the next ProShip
ParcelCast episode in 2023 to learn about cutting-edge supply chain and
logistics topics!

Dez. 2022

18 Min. 51 Sek.




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[ProShip ParcelCast] Episode 21: A Carrier’s Guide to Expecting the Parcel
Delivery Unexpected

We are all familiar with the major influx of e-commerce sales that came during
the pandemic. If we break it down by the numbers, the US Census Bureau calls out
a 43% increase in e-commerce sales from 2019 to 2020. How some shipping carriers
thrived (while others barely survived) may not be as familiar to all. For this
month’s ParcelCast episode, ProShip host, Jerri Dixon is joined by Justin Cramer
and Dean Mills, the VP of Sales & Marketing, North America at Tforce Logistics.
The 3 break down how leading brands rode the pandemic wave of e-commerce sales
and what factors are at play for this year’s peak season. Dean and Justin
examine strategies that have worked in the past and forecast how those tactics
will fare this year and in those to come. Dean shares the next step in carrier
diversification – hint: it’s not about just the number of carriers in your
library! Finally, sharpen your pencil and take some notes as both parties share
some homework that shippers can do to prepare for Peak 2023 and beyond. Want
more tips for preparing for the upcoming peak season? ProShip has 6 upcoming
webinars where experts will examine trending parcel (and LTL!) challenges.
Register for the ProS Who Know 2022 Virtual Event at
https://go.proshipinc.com/register-pros-who-know-2022 to learn more!

Sept. 2022

25 Min. 40 Sek.




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[ProShip ParcelCast] Episode 20: All Things Amazon & the Tech Changes That
Matter

Amazon, the e-commerce behemoth, delivered more than 5 billion packages in the
United States last year and is beefing up its infrastructure to be able to
tackle whatever they determine will be their next step. Let’s crunch some
numbers – as of January of this year, Amazon now operates 305 large fulfillment
centers around the U.S., which average 800,000 square feet of storage space.
They also operate over 70,000 delivery vehicles in their growing fleet. So, what
do these numbers tell us? Hint: this blog post. This month’s ParcelCastepisode
brings together ProShip’s own IT and resident Amazon experts: Justin Cramer and
Dan Scott, hosted by Alliance Manager, Jerri Dixon. These 3 break down Amazon’s
evolving shipping and logistics tech landscape including, the software stack,
fulfillment methods and selling programs. As a bonus – they touch on what we can
expect from Amazon as a carrier. Listen now to find out their thoughts!

Aug. 2022

32 Min. 22 Sek.




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[ProShip ParcelCast] Episode 19: The Annual Tech Talk

Supply chain technology advancements continue to be a strategic focus for many
brands looking to thrive in an uncertain post-pandemic ecosystem. In a recent
Gartner survey, over 60% of respondents say technology is a source of
competitive advantage for them. So what kind of IT trends and topics should
shippers pay attention to for the upcoming peak season? This month’s ParcelCast
episode brings together several IT experts from ProShip including Justin Cramer,
Jeff Lukaszewski, Clint Boaz, and Cody Remmel. These knowledgeable techies cover
topics like… - Continuous Integration / Continuous Deployment [Learn More about
CI/CD] - Separation of Concerns - Auth0 and OAuth - Business Rule Management
[What you should know about Complex Business Rules] - On-premise vs Cloud The
experts also address the age-old question – tabs or spaces? Listen in to find
out their thoughts!

Mai 2022

41 Min. 41 Sek.




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[ProShip ParcelCast] Episode 18: Check the Plumbing: Is Your Supply Chain
Leaking Money?

With a growing number of annual rate increases and surcharges, 2022 could be an
even more expensive year for shippers who haven’t taken a proactive approach to
their supply chain. That proactive supply chain should include an in-depth
review of your supply chain performance, highlighting key data and analytics
that can provide insight into any errors or unnecessary risks. This audit should
demonstrate how reliable and flexible your current strategy is – including your
partners. If your business relationships aren’t producing the required outcomes,
an audit will offer the opportunity to grade vendor performance and open the
discussion to improve. In this month’s ParcelCast episode, ProShip’s, Tony
Verrill, talks with Megan Bishop, Director of Global Operations at enVista.
During their discussion, Megan dives into how brands across the retail,
manufacturing, and third-party logistics industries have seen that carrier
diversification is a strategy that has produced real and tangible results that
are now necessary in the changing supply chain landscape. With carriers holding
so much of the power in the market right now, Tony and Megan explain the
importance of being a shipper of choice with a brand’s carriers and how holding
this title will bring not only additional capacity but the ability to optimally
manage transportation spend.

März 2022

20 Min. 54 Sek.




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[ProShip ParcelCast] Episode 17: Why Retailers are Evolving Their Supply Chains

With explosive e-commerce acceleration over the past 2 years, traditional
shipping strategies just don’t cut it anymore. Brands have experienced growing
customer expectations and some have realized that major shippers and other
logistics companies can’t offer the innovative functionalities, like advanced
tracking, automated responses, and photos of packages on doorsteps, that they
demand at this time. Retailers have found a work-around to stay competitive:
acquiring their own shipping company. In the first ParcelCast episode of 2022,
ProShip’s Co-Founder, Justin Cramer, chats with Shekar Natarajan, Chief Supply
Chain Officer at American Eagle Outfitters and CEO of AirTerra. Over the course
of their discussion, Shekar talks about American Eagle’s innovative approach to
building their supply chain and how that idea led them to AirTerra. Looking at
the current shipping landscape, Justin and Shekar address the effect of COVID on
consumer patterns and how this has required retailers to evolve. Shekar breaks
down the vision of AirTerra and how it compares to 3rdParty Logistics (3PL)
providers and carriers. He illustrates how AirTerra’s platform is a network that
shares assets across the supply chain, benefitting shippers who are intending to
diversify their carrier strategy.

Jan. 2022

40 Min. 45 Sek.




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[ProShip ParcelCast] Episode 16: A Supply Chain and IT Professional's Guide to
NRF 2022

In-person trade shows are back, and we are so excited for one of the biggest in
the country, the National Retail Federation (NRF) Retail’s Big Show 2022. With
an expected attendance of nearly 30,000 retailers, vendors, and industry
experts, NRF 2022 is one of the largest can’t miss events in 2022. With the
sheer size of this trade show alone, it’s easy to get lost and feel overwhelmed
by the activities and hundreds of vendors present. ProShip is happy to set the
stage for supply chain and IT professionals with all the best things to do and
see at NRF on our ProShip ParcelCast. With a first-time attender, Jeff
Lukaszewski, and a veteran of the show, Justin Cramer, this podcast runs the
gamut of informational and exciting reasons to attend NRF 2022. This month’s
episode features Justin Cramer, Co-Founder of ProShip, and Jeff Lukaszewski,
Director of Research and Development at ProShip. They chat with host, John
Wells, about some key attendee information about the show, as well as highlight
some of the innovative experiences available such as the Innovation Lab and
Startup Zone. A variety of elite technology vendors will be present (including
some ProShip partners) exhibiting in the expo hall as well as tackling retail’s
biggest topics with conference sessions, even some that feature ProShip
customers. With a chance to win $300 in gift cards, as well as details about the
exclusive invite-only CIO party, tune in to find out more about how attending
NRF 2022 can kickstart your 2022 supply chain strategy.

Dez. 2021

17 Min. 5 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 15: How Address Quality Shines the Light on Dirty
Data

Did you know that over 4 billion pieces of mail are thrown away by the postal
service every year due to bad address quality? In this month's episode of
ProShip ParcelCast, host, John Wells, ProShip Head of Strategic Partnerships, is
joined by Chris Lien, Executive Vice President of Postal Affairs at BCC
Software, where they discuss the topic of address quality and validation.  In an
impressive 20-minute session, Chris Lien breaks down the complexity of address
validation, the hard and soft costs of using a bad address, and why today's
shippers can't rely on the carriers to ensure address validity. He also circles
around to how address validation assists other areas of the business outside of
supply chain, such as marketing.

Nov. 2021

20 Min. 32 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 14: The New Realities of Retail, Delivery Promises
and Fulfillment

In this month's episode of ProShip ParcelCast, host John Wells, ProShip Head of
Strategic Partnerships, is joined by Bill Schroeder, President of ProShip, and
Amy Tennent, Senior Director of Product Management at Manhattan Associates to
discuss fulfillment optimization and honoring customer delivery promises.   Amy,
John and Bill begin the conversation by touching on the new realities for
omnichannel retailers and the technical agility it requires to respond to the
digital expectations customers have today. They then dive into inventory
availability, planning and optimization and the challenges retailers face with
regards to using alternative fulfillment options, such as ship-from-store and
BOPIS (and the labor needed).

Nov. 2021

35 Min. 36 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 13: Idiot-Proof Business Intelligence Solutions

In this month’s episode of ProShip ParcelCast, host John Wells, ProShip Head of
Strategic Partnerships, is joined by Clint Boaz, ProShip Senior Sales Engineer,
and Michael Falls, the Director of Global Strategic Solutions at enVista to
breakdown dynamic BI solutions. Clint and Michael start the conversation by
giving listeners are detailed breakdown of the difference between business
information and Business Intelligence (BI) with the concept of, “Data Rich,
Information Poor.” In a systematic manner, they go through problems and
solutions for BI – helping to understand why you need a BI service, how it can
be personalized for your unique and individual business, and what kind of
baseline you can establish to measure the impact of optimization. They also give
examples of how picking the right partner can make or break your BI journey
(hint: finding the right fit is about more than just technology alignment)!

Sept. 2021

40 Min. 31 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 12: Carrier Concerns: Budgeting, Capacity, &
Contracts

Any shipper that has been through a hectic peak season knows that the key to any
good strategy is flexibility. The current shipping landscape requires shippers
to have options so that they can pivot and adapt depending on capacity and
carrier coverage considerations. But how can having more options enable
elasticity in your shipping approach? With top multi-carrier shipping software
customers touting a decreased operational risk and mitigated shipping expenses,
a blueprint for progress towards optimizing your shipping strategy is necessary.
  In this month’s episode of ProShip ParcelCast, host John Wells, ProShip Head
of Strategic Partnerships, and ProShip Co-Founder, Justin Cramer, are joined by
Nate Skiver, Founder of LPF Spend Management.     Justin and Nate have a
detailed discussion breaking down the keys to navigating common carrier concerns
including budgeting, capacity, and constraints. They delve into proven
successful strategies like carrier diversification and how to simplify the
process. (Hint: A good system is simple, not necessarily easy.) With budgeting
at the forefront of so many peak planning processes, the experts give tips for
prep work and planning when looking at your finances. They also address contract
negotiations and how to take control of your diversified list of carriers to
create the best possible shipping negotiation scenarios. Both Justin and Nate
connect real-world examples of how our current ecosystem, and the factors
affecting it, should determine your pivoting strategies – providing impactful
benefits to the customer experience and intentional investments toward your
future supply chain needs.

Aug. 2021

56 Min. 10 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 11: Steady as She Goes: Final-Mile Delivery in the
Parcel Shipping Landscape

Anyone who has been following the final-mile delivery space can recognize the
volatility and unpredictability of this part of the supply chain industry. With
new start-ups and national-alternative carriers coming and going relatively
quickly, shippers have had to have flexibility in their supply chain and the
ability to adapt and shift carriers easily and quickly. So how can shippers
build a flexible yet reliable shipping strategy to combat the ebb and flow that
different parts of the industry may be seeing? Listen to our latest ParcelCast
to hear ProShip’s take on strategic preparedness with Co-Founder, Justin Cramer,
and John Wells, Head of Strategic Parnerships, both of ProShip. With a
last-minute cancellation from a guest (a regional carrier who is recently no
longer part of the industry), ProShip owns this discussion as they examine the
history of the carrier ecosystem and what ties this has to the more modern
landscape. Taking it one step further, Cramer and Wells address some of the
problems facing shippers today and share solutions for these on-going issues.
They break down specific steps for preparing a stable parcel shipping strategy
(hint: it involves a department outside of Logistics and IT). Listen in to find
out more!

Juli 2021

27 Min. 50 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 10: Parcels to Pallets: Benefits of the Right
Partner

It’s been long proven that forming strong vendor partnerships makes smart
financial sense. 50% of companies in a recent global research study reported
that they consistently get the best people, best pricing, and best ideas from
their key suppliers, gaining a competitive advantage to their competitors.
Afterall, in an increasingly competitive global ecosystem, collaboration is how
top businesses win. So how does that collaboration translate to customer value?
Listen to our latest ParcelCast to learn how elite global supply chain partner,
Open Sky Group, supported by the ProShip solution, has deployed industry-leading
concepts and best practices for top customers. This ParcelCast episode features
ProShip’s Tony Verrill and guest, Shannon Caflisch, Vice President of Sales at
Open Sky Group, as they explore the mutually beneficial partnership between the
two top companies. Listeners can expect to hear details of the modern landscape
of WMS, as well as how supportive vendor partnerships and synergies can propel
business for parcel shippers. Open Sky Group gives a glimpse behind the curtain
to their effective and successful project approach and tips for the upcoming
peak season.

Juni 2021

38 Min.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 9: On Top of the World: Canada & Your Supply Chain

With experts saying the shopping preference for online over brick-and-mortar
will continue, businesses should facilitate access to all channels of their
supply chain and take advantage of growing markets. One such channel to consider
is Canada, the tenth-largest economy in the world. Since the consumer audience
is (in many ways) similar to the United States, Canada is an attractive market
for US- based companies. With the Canadian market as an additional source of
revenue for your business, you’ll increase resilience during a possible crisis
(such as the pandemic). This ParcelCast episode features ProShip’s Justin Cramer
and Jeff Lukaszewski as they dive into the Canadian market and why it’s the most
likely natural extension of your base business. Our ProShip shipping experts are
joined by guest executives, Becky Roesle and Rosemary Hill of Purolator
International (see guest bios below). Together, these logistics professionals
provide an in-depth look at both the B2B and B2C sector of the Canadian market.
They also share advantages to working with Purolator International in assisting
with consolidated clearance into Canada. Listen in to learn about what the
“COVID effect” has had on consumer behavior in Canada (think: acceleration)!

Mai 2021

40 Min. 47 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 8: Do This, Not That: Dangerous Goods Shipping 101

As the trend continues towards consumers going online to shop, shippers need to
be aware of the ramifications for any dangerous goods shipments they may now be
processing or are processing unsafely or incorrectly. The foundation for
understanding the implications that DG shipping may bring starts with
understanding dangerous goods themselves, and what regulatory requirements may
apply. In this ProShip ParcelCast episode, ProShip’s Justin Cramer and Clint
Boaz examine DG shipping with an expert in the field, Kristen Dapore of
Labelmaster Software. They provide the most up-to-date knowledge on dangerous
goods including what they are and how to classify dangerous goods, how to store
the related data, how to safely execute a shipment and why automating that
process is so important and advantageous to your business. Be sure to listen in
to understand how DG mistakes could affect your bottom line (hint: six-figure
fines)!

Apr. 2021

49 Min. 49 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 7: Top Pitfalls to Avoid during New Tech
Implementations

Many retailers and consumer goods companies struggle to implement new
operational capabilities and associated technologies, most often by
underestimating the enterprise impact. A program manager, whether internal or
external, is the key to completely understanding how monumental this change is –
companies are likely adjusting how every package is shipped. In this ProShip
ParcelCast episode, Justin Cramer, ProShip’s Co-Founder, confers with consultant
expert, Josh Mayer, Managing Partner and Founder of Summit Advisory Team, about
the top three pitfalls commonly observed when implementing new technologies and
how to avoid them. During this conversation, they also touch on Business
Intelligence and the importance of leveraging data into actionable insight.

März 2021

29 Min. 17 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 6: Coordinating Supply Chain Productivity for an
Omnichannel World

The global pandemic has shaken supply chain industries to their core and pushed
ahead the rise of unified commerce. For most businesses, this past year has
highlighted parcel shipping challenges or lapses in the retail supply chain,
setting a foundation for the importance of agility and visibility by using
omnichannel fulfillment strategies. In this episode of ProShip ParcelCast,
ProShip’s Co-Founder, Justin Cramer, along with the President of Jesta I.S.,
Arvind Gupta, touch on the omnichannel shipping challenges seen in both the B2C
and B2B markets and what kind of visibility expectations consumers are looking
for in 2021. They also share how to offer same-view information on inventory in
real-time to all parts of the supply chain.

Feb. 2021

45 Min. 42 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 5: Peak Postmortem (Hindsight is 20/20)

The 2020 peak season presented shippers with a unique set of challenges. From
already booming e-commerce business to an unprecedented disruption in supply
chains due to the global pandemic, businesses of all types had to adapt to a
quickly evolving shipping landscape.  In this episode of ProShip ParcelCast,
experts from ProShip along with Mark Taylor from enVista perform a postmortem on
2020 peak parcel shipping with a focus on capacity constraints, carriers
severing contracts and the inability of shippers to get packages out the door.
They also touch on how operational constraints affect strategy and provide
actionable solutions to the shipping pains experienced in 2020. Don't forget to
register for our upcoming webinar with enVista, where we take a deeper dive into
these topics and answer some questions from the audience! To register, visit
bit.ly/proship2021.

Jan. 2021

39 Min. 46 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 4: Software-Driven Automation

Automation plays a huge role in the world of supply chain distribution. In a
traditional sense, you may be thinking of automatic equipment like conveyors or
autonomous vehicles. However, Accelogix looks at software-driven automation and
poses the question, "Yes the different software solutions within your technology
stack work, but do they work together?"   Join us for a special New Year's Eve
bonus episode of ProShip ParcelCast as Justin Cramer, Co-Founder of ProShip,
interviews Ryan Kirklewski, COO of Accelogix, on software-driven automation,
optimization, labor and LogistiVIEW, as they relate to supply chain
distribution.

Dez. 2020

45 Min. 56 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 3: Capacity, Cost, Control & CX

If you started 2020 with a shipping plan, that plan likely got thrown out the
window. As the peak season comes to a close, shippers are scrambling to build
new strategies in terms of managing high parcel volume and find new ways to
deliver e-commerce orders to customers should trends continue into 2021.   Join
parcel shipping experts Bill Schroeder from ProShip and Rick Hernandez from
Pitney Bowes as they discuss the 2020 peak shipping season and moving into 2021
as it relates to parcel capacity constraints, shipping costs, carrier control
and the customer experience.

Dez. 2020

35 Min. 50 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 2: The Inside Scoop on Regional Carriers

For years companies have regularly negotiated exclusive shipping contracts with
major carriers who handle all their parcel shipping needs. Shippers benefited
from predictable costs and delivery guarantees, and carriers could more easily
forecast volume and revenue. But times have changed. There's been a steep rise
in parcel shipping volume due to online shopping surges from the pandemic, along
with overall increases in e-commerce. The major carriers can no longer maintain
the speed and reliability that consumers demand and have imposed multiple
surcharges, as well as parcel volume capacity limits on shippers, leaving them
in desperate need of a true multi-carrier strategy involving regional carriers.
Join parcel shipping experts Justin Cramer from ProShip and Josh Dinneen from
LaserShip as they discuss the evolution of regional carriers and their
service-level differences, e-commerce industry changes and new customer
onboarding timelines for the carriers.

Nov. 2020

30 Min. 44 Sek.




--------------------------------------------------------------------------------

[ProShip ParcelCast] Episode 1: A 20/20 Peek at Peak 2020

This year we have all grasped for the elusive crystal ball that will give us
20/20 vision for what lies ahead. 2020 has already presented e-tailers with
unusual challenges and opportunities, with uncertainty being one of the few
certain aspects of the business environment. As this unprecedented year has
progressed, the peak holiday shipping season has loomed on the horizon. Peak
2020 will be upon us in several short weeks. The bad news is that the challenges
facing shippers this peak are substantial. The good news is that those
challenges are starting to shape up a bit more to give shippers some time to
prepare. Crystal ball aside, recent industry headlines concerning the major
carriers have shed light on some of the obstacles in the road ahead. Join parcel
shipping experts Justin Cramer and Clint Boaz from ProShip as they discuss...
similarities to peak season 2013, peak 2020 issues and challenges, planning for
2021 and more.

Okt. 2020

34 Min. 11 Sek.






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