Submitted URL: https://helpdesk.staqo.com/
Effective URL: https://helpdesk.staqo.com/support/home
Submission: On July 13 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 7 IPs in 3 countries across 5 domains to perform 19 HTTP transactions. The main IP is 13.127.210.163, located in Mumbai, India and belongs to AMAZON-02, US. The main domain is helpdesk.staqo.com.
TLS certificate: Issued by R3 on July 13th 2023. Valid for: 3 months.
This is the only time helpdesk.staqo.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 13.127.210.163 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 13.32.145.54 16509 (AMAZON-02)
2 18.66.112.17 16509 (AMAZON-02)
1 143.204.231.49 16509 (AMAZON-02)
2 52.86.122.19 14618 (AMAZON-AES)
19 7
Apex Domain
Subdomains
Transfer
11 staqo.com
helpdesk.staqo.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 3041
heapanalytics.com — Cisco Umbrella Rank: 2562
36 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 34600
cdn.freshdev.io — Cisco Umbrella Rank: 46578
25 KB
2 gstatic.com
fonts.gstatic.com
30 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 88
1 KB
19 5
Domain Requested by
11 helpdesk.staqo.com 1 redirects helpdesk.staqo.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 fonts.gstatic.com fonts.googleapis.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io helpdesk.staqo.com
1 fonts.googleapis.com helpdesk.staqo.com
19 7

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
helpdesk.staqo.com
R3
2023-07-13 -
2023-10-11
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-06-19 -
2023-09-11
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-06-19 -
2023-09-11
3 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-03-01 -
2023-10-12
7 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M01
2023-06-29 -
2024-07-27
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.staqo.com/support/home
Frame ID: D9B9FBFD50B2B9169AE488185BE2F161
Requests: 15 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 101BDA33CA40F28CFCE5C1236C819019
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support : Staqo-helpdesk

Page URL History Show full URLs

  1. https://helpdesk.staqo.com/ HTTP 302
    https://helpdesk.staqo.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

19
Requests

100 %
HTTPS

29 %
IPv6

5
Domains

7
Subdomains

7
IPs

3
Countries

1423 kB
Transfer

2524 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.staqo.com/ HTTP 302
    https://helpdesk.staqo.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.staqo.com/support/
Redirect Chain
  • https://helpdesk.staqo.com/
  • https://helpdesk.staqo.com/support/home
10 KB
4 KB
Document
General
Full URL
https://helpdesk.staqo.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.127.210.163 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-127-210-163.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
3baef363d7571db96ac20826f8287715e79329301592f4ef374c891e002a32bf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
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accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 13 Jul 2023 11:37:31 GMT
etag
W/"2d9f7575ba7d20d4225d1e7940ccff73"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-south-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
42
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
130723113831
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
b8914c16-a07e-4698-a5da-f2513bcfecc7
x-trace-id
00-3cf3b0c508a08f22005479571b9dbc0c-1cb02eea888b63b0-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 13 Jul 2023 11:37:31 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.staqo.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
39
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
09978274-94dd-420a-ba06-1e7634429c41
x-trace-id
00-e582aed7e1da759b5fee6aed7646cce6-1d1404d0fb92e62e-00
x-xss-protection
1; mode=block
theme.css
helpdesk.staqo.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://helpdesk.staqo.com/assets/cdn/portal/styles/theme.css
Requested by
Host: helpdesk.staqo.com
URL: https://helpdesk.staqo.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.127.210.163 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-127-210-163.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8
Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.staqo.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Thu, 13 Jul 2023 11:37:32 GMT
content-security-policy
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x-content-type-options
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content-encoding
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{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
status
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x-xss-protection
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date
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Response headers

date
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Request headers

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Response headers

x-amz-version-id
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server
AmazonS3
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vary
Accept-Encoding
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cache-control
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Full URL
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Requested by
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date
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content-security-policy
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content-type
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x-fw-ratelimiting-managed
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cache-control
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Requested by
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accept-language
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User-Agent
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content-encoding
gzip
via
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last-modified
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server
AmazonS3
x-amz-cf-pop
FRA56-P5
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AES256
etag
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vary
Accept-Encoding, Origin
x-cache
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content-type
application/javascript
cache-control
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x-amz-cf-id
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Requested by
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URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Software
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Request headers

Referer
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Upgrade-Insecure-Requests
1
User-Agent
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Response headers

age
29039
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
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etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
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server
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x-amz-server-side-encryption
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x-cache
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111 KB
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General
Full URL
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Requested by
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H2
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TLS 1.3, , AES_128_GCM
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Request headers

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User-Agent
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Response headers

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content-encoding
br
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1.1 afbd0756929fd5d8f835ce26b1931d4c.cloudfront.net (CloudFront)
strict-transport-security
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server
nginx
x-amz-cf-pop
CDG3-C1
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x-powered-by
Express
etag
W/"1bbf4-MbjATKZ9dqDM0Ju/ynXDjM0EQHA"
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Accept-Encoding
x-cache
Hit from cloudfront
content-type
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cache-control
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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nginx /
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

pragma
no-cache
date
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strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

pragma
no-cache
date
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strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
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Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless object| onbeforetoggle object| onscrollend object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

4 Cookies

Domain/Path Name / Value
helpdesk.staqo.com/ Name: _x_w
Value: 7_1
helpdesk.staqo.com/ Name: _x_m
Value: x_c
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%222882993544032060%22%2C%22pageviewId%22%3A%22441106044177279%22%2C%22sessionId%22%3A%225463257114603564%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fhelpdesk.staqo.com%2F%22%2C%22ts%22%3A1689248254445%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
helpdesk.staqo.com
static.freshdev.io
13.127.210.163
13.32.145.54
143.204.231.49
18.66.112.17
2a00:1450:4001:809::2003
2a00:1450:4001:828::200a
52.86.122.19
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