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13.82.107.234  Public Scan

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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&u...
Submission: On March 31 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 25 IPs in 4 countries across 19 domains to perform 100 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 302657.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
37 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 209.128.119.150 7151 (BAYAREA-AS)
2 65.9.66.117 16509 (AMAZON-02)
2 18.200.67.101 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 4 2620:1ec:c11:... 8068 (MICROSOFT...)
1 5 2600:9000:206... 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
6 2a00:1450:400... 15169 (GOOGLE)
1 216.58.212.130 15169 (GOOGLE)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 209.128.92.239 7151 (BAYAREA-AS)
6 35.162.119.34 16509 (AMAZON-02)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
1 2a00:1450:400... 15169 (GOOGLE)
1 34.243.100.214 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
3 3 2620:1ec:22::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
4 20.120.65.166 8075 (MICROSOFT...)
1 2 52.142.114.2 8075 (MICROSOFT...)
100 25
37    13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.egain.com
4    2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
7    2a00:1450:4001:831::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
2    2a02:6ea0:c700::1 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
cdn.printfriendly.com
2    209.128.119.150 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-150.bayarea.net
stats.sa-as.com
2    65.9.66.117 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-117.fra56.r.cloudfront.net
hd.egain.com
2    18.200.67.101 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-200-67-101.eu-west-1.compute.amazonaws.com
analytics.analytics-egain.com
1    2606:4700::6810:650c (United States)

ASN13335 (CLOUDFLARENET, US)
ws.zoominfo.com
4    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
bat.bing.com
c.bing.com
5    2600:9000:206f:7600:6:9280:1080:93a1 (United States)

ASN16509 (AMAZON-02, US)
s.adroll.com
3    2a00:1450:4001:830::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
6    2a00:1450:4001:810::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    216.58.212.130 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s46-in-f2.1e100.net
www.googleadservices.com
1    2a02:6ea0:c700::2 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
key-cdn.printfriendly.com
2    209.128.92.239 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-92-239.bayarea.net
api.kickfire.com
6    35.162.119.34 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-35-162-119-34.us-west-2.compute.amazonaws.com
ebrain.egain.com
1    2a02:26f0:3500:7::17d8:4dc9 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
snap.licdn.com
1    2a00:1450:4001:82a::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
googleads.g.doubleclick.net
1    34.243.100.214 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-34-243-100-214.eu-west-1.compute.amazonaws.com
d.adroll.com
2    2a00:1450:400c:c0c::9c (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
3    2620:1ec:22::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px.ads.linkedin.com
www.linkedin.com
1    13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px4.ads.linkedin.com
3    2a00:1450:4001:827::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.com
3    2a00:1450:4001:808::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
4    20.120.65.166 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
l.clarity.ms
2    52.142.114.2 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
c.clarity.ms
Apex Domain
Subdomains		 Transfer
45 egain.com
www.egain.com — Cisco Umbrella Rank: 302657
hd.egain.com — Cisco Umbrella Rank: 882024
ebrain.egain.com
796 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 70
340 KB
6 clarity.ms
l.clarity.ms — Cisco Umbrella Rank: 2101
c.clarity.ms — Cisco Umbrella Rank: 644
24 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 39
20 KB
6 adroll.com
s.adroll.com — Cisco Umbrella Rank: 2575
d.adroll.com — Cisco Umbrella Rank: 1600
77 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 385
www.linkedin.com — Cisco Umbrella Rank: 595
px4.ads.linkedin.com — Cisco Umbrella Rank: 4868
4 KB
4 bing.com
bat.bing.com — Cisco Umbrella Rank: 390
c.bing.com — Cisco Umbrella Rank: 230
13 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 45
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5640
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 7
762 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 43
stats.g.doubleclick.net — Cisco Umbrella Rank: 95
2 KB
3 gstatic.com
fonts.gstatic.com
75 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 19886
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21124
15 KB
2 kickfire.com
api.kickfire.com — Cisco Umbrella Rank: 77703
1 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 23476
20 KB
2 sa-as.com
stats.sa-as.com — Cisco Umbrella Rank: 59019
1 KB
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 938
3 KB
1 googleadservices.com
www.googleadservices.com — Cisco Umbrella Rank: 105
15 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 7967
1008 B
100 19
Domain Requested by
37 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
6 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
5 s.adroll.com 1 redirects www.egain.com
s.adroll.com
4 l.clarity.ms bat.bing.com
l.clarity.ms
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 fonts.gstatic.com fonts.googleapis.com
3 bat.bing.com www.egain.com
bat.bing.com
2 c.clarity.ms 1 redirects
2 px.ads.linkedin.com 2 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 api.kickfire.com www.egain.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 stats.sa-as.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 c.bing.com 1 redirects
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 d.adroll.com s.adroll.com
1 googleads.g.doubleclick.net www.googleadservices.com
1 snap.licdn.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 www.googleadservices.com www.googletagmanager.com
1 ws.zoominfo.com www.egain.com
100 28
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2		 2022-01-20 -
2023-02-21		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2022-03-17 -
2022-06-09		 3 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2022-03-17 -
2022-06-09		 3 months crt.sh
1937640834.rsc.cdn77.org
R3		 2022-01-30 -
2022-04-30		 3 months crt.sh
stats.sa-as.com
Sectigo RSA Domain Validation Secure Server CA		 2022-02-14 -
2023-02-14		 a year crt.sh
hd.egain.com
Amazon		 2022-02-09 -
2023-03-10		 a year crt.sh
*.analytics-egain.com
Amazon		 2021-10-06 -
2022-11-04		 a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3		 2021-06-04 -
2022-06-03		 a year crt.sh
www.bing.com
Microsoft RSA TLS CA 01		 2022-03-16 -
2022-09-16		 6 months crt.sh
s.adroll.com
Amazon		 2021-08-02 -
2022-08-31		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2022-03-17 -
2022-06-09		 3 months crt.sh
www.googleadservices.com
GTS CA 1C3		 2022-03-17 -
2022-06-09		 3 months crt.sh
1639039923.rsc.cdn77.org
R3		 2022-01-29 -
2022-04-29		 3 months crt.sh
api.kickfire.com
Sectigo RSA Domain Validation Secure Server CA		 2020-07-28 -
2022-07-28		 2 years crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA		 2022-03-01 -
2023-03-01		 a year crt.sh
*.g.doubleclick.net
GTS CA 1C3		 2022-03-17 -
2022-06-09		 3 months crt.sh
adroll.mgr.consensu.org
Amazon		 2021-09-09 -
2022-10-08		 a year crt.sh
www.google.com
GTS CA 1C3		 2022-03-17 -
2022-06-09		 3 months crt.sh
www.google.de
GTS CA 1C3		 2022-03-17 -
2022-06-09		 3 months crt.sh
a.clarity.ms
Microsoft RSA TLS CA 01		 2021-07-27 -
2022-07-27		 a year crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Frame ID: 39C8E85592395E565A2C8ADEB3BA4A9E
Requests: 96 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: C3B7642610D335A7A3AF7AEAE9F7DA4D
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: F5DDFC3C8339A9FE57881F5C447825FB
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: D753C92B499EC1EC53A751148DED06D7
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 42C91897326836DEB28286A9D965B88E
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Making Contact Center Agents Successful in the Digital Era | eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • (?:a|s)\.adroll\.com
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js
Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js
Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

100
Requests

97 %
HTTPS

58 %
IPv6

19
Domains

28
Subdomains

25
IPs

4
Countries

1408 kB
Transfer

3755 kB
Size

33
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 65
  • https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
  • https://s.adroll.com/j/exp/index.js
Request Chain 77
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648723913465&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Fuid%3D0ac9be49-879b-e611-80f6-5065f38a3be1%26utm_campaign%3Ddigital3-eu%26utm_medium%3Demail%26utm_source%3D1on1 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1648723913465%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%252F%253Fuid%253D0ac9be49-879b-e611-80f6-5065f38a3be1%2526utm_campaign%253Ddigital3-eu%2526utm_medium%253Demail%2526utm_source%253D1on1%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648723913465&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Fuid%3D0ac9be49-879b-e611-80f6-5065f38a3be1%26utm_campaign%3Ddigital3-eu%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648723913465&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Fuid%3D0ac9be49-879b-e611-80f6-5065f38a3be1%26utm_campaign%3Ddigital3-eu%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQIbp0vzw26LUAAAAX_fmmoMVJ0Owkk4VpqqhWkSZ6EZqS5B76dt3VvrOZwuoN4uoJeWR-KWF0zgvrTG8Ue3C6bXsl408Q
Request Chain 93
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?CtsSyncId=B849D75A372C42EAB9436133AD1F8764&RedC=c.clarity.ms&MXFR=1794EF1F5946612E177DFE675D466F45 HTTP 302
  • https://c.clarity.ms/c.gif?CtsSyncId=B849D75A372C42EAB9436133AD1F8764&MUID=3D4DE9CDEADE6AED366EF8B5EB0C6B07

100 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/ 		184 KB
38 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
412d5d070ca628155912b9b1f6d2e255ffa97b8281cb38f07264b511334bf5c8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
38589
Content-Type
text/html; charset=UTF-8
Date
Thu, 31 Mar 2022 10:51:50 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/10052>; rel="alternate"; type="application/json" <https://www.egain.com/?p=10052>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 		55 KB
12 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp// 		753 B
704 B 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		17 KB
3 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4561-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2870
wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		1 KB
869 B 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c3-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
455
dashicons.min.css
www.egain.com/includes/css/ 		58 KB
35 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
35730
style.css
www.egain.com/egain/ 		2 KB
1 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
948
style.css
www.egain.com/egain-child/ 		2 KB
1 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/ 		30 KB
7 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 		11 KB
3 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 		5 KB
2 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/ 		2 KB
997 B 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/ 		152 KB
23 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
23257
css
fonts.googleapis.com/ 		31 KB
2 KB 		Stylesheet
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https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
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Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
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alt-svc
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0
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server
ESF
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x-frame-options
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content-type
text/css; charset=utf-8
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timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 31 Mar 2022 10:51:51 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/ 		5 KB
1 KB 		Stylesheet
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
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Server
Apache/2.4.29 (Ubuntu)
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sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 		9 KB
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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User-Agent
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Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
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"25e4-5db15cc9c03a4-gzip"
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bytes
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Content-Length
2334
custom.css
www.egain.com/egain-child/css/ 		108 KB
15 KB 		Stylesheet
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
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Server
Apache/2.4.29 (Ubuntu)
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15216
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 		36 KB
6 KB 		Stylesheet
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User-Agent
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Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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Server
Apache/2.4.29 (Ubuntu)
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bytes
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timeout=5, max=94
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/ 		87 KB
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Apache/2.4.29 (Ubuntu) /
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X-Content-Type-Options nosniff

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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
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application/javascript
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bytes
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timeout=5, max=96
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/ 		11 KB
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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User-Agent
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Response headers

Date
Thu, 31 Mar 2022 10:51:51 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
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bytes
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Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		147 KB
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		261 KB
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
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chunked
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
main.js
www.egain.com/plugins/sticky-header-oceanwp// 		2 KB
1012 B 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/ 		8 KB
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/ 		11 KB
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
e4e85edb0a9caccfc993e394f606b9662f3f2a14271229db1711d170d85e8c64
Security Headers
Name Value
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Thu, 31 Mar 2022 10:51:52 GMT
content-encoding
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38 KB 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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date
Thu, 31 Mar 2022 10:51:52 GMT
content-encoding
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40 KB 		Script
General
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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date
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content-encoding
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979 B 		Image
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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9 KB 		Image
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Date
Thu, 31 Mar 2022 10:51:52 GMT
X-Content-Type-Options
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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General
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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Apache/2.4.29 (Ubuntu)
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7 KB 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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Server
Apache/2.4.29 (Ubuntu)
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lightbox.min.js
www.egain.com/egain/assets/js/third/ 		1 KB
988 B 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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Server
Apache/2.4.29 (Ubuntu)
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bytes
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561
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
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32760
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/ 		119 KB
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
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Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=90
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/ 		1 KB
1 KB 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Apache/2.4.29 (Ubuntu) /
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

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Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
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Content-Type
application/javascript
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/ 		30 KB
5 KB 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/ 		50 KB
14 KB 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=89
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 		3 KB
4 KB 		Image
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
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Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Strict-Transport-Security
max-age=31536000
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image/svg+xml
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
3404
live.js
stats.sa-as.com/ 		1 KB
986 B 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software
Apache /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
Last-Modified
Fri, 14 Apr 2017 20:48:27 GMT
Server
Apache
ETag
"2800c0-52e-54d2690345cc0"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
text/javascript
Connection
close
Accept-Ranges
bytes
Content-Length
630
css
fonts.googleapis.com/ 		3 KB
584 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
3adb0cbb201a75464e3a589d948a6ac22c2824df4de1df49875b76df7e311404
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 31 Mar 2022 10:39:38 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 31 Mar 2022 10:51:52 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 31 Mar 2022 10:51:52 GMT
css
fonts.googleapis.com/ 		4 KB
727 B 		Stylesheet
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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 31 Mar 2022 10:25:38 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 31 Mar 2022 10:51:52 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 31 Mar 2022 10:51:52 GMT
css
fonts.googleapis.com/ 		8 KB
782 B 		Stylesheet
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https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 31 Mar 2022 10:27:07 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 31 Mar 2022 10:51:52 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 31 Mar 2022 10:51:52 GMT
gtm.js
www.googletagmanager.com/ 		158 KB
50 KB 		Script
General
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https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
ec46ba7626c6100f4bfd944a71c123b8da604b174208317c62a0d353920768df
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:52 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
51288
x-xss-protection
0
last-modified
Thu, 31 Mar 2022 09:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 31 Mar 2022 10:51:52 GMT
bg-spring-1.jpg
hd.egain.com/images/backgrounds/ 		102 KB
102 KB 		Image
General
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https://hd.egain.com/images/backgrounds/bg-spring-1.jpg
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.117 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-117.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5bc6dcde8fbf0fdfc2cc5c61b0b828c3607d9de647b7fc55532316b08fefceab

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Fri, 25 Mar 2022 16:04:39 GMT
Date
Thu, 31 Mar 2022 10:51:52 GMT
Via
1.1 120ade321ed0e3697c81eb1eb19b5f62.cloudfront.net (CloudFront)
Last-Modified
Fri, 25 Mar 2022 16:09:03 GMT
Server
AmazonS3
Age
1439
ETag
"95cce4e0f240c077aeb33936b82d5a06"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
X-Amz-Cf-Pop
FRA56-C1
Accept-Ranges
bytes
Content-Length
104003
X-Amz-Cf-Id
Gb6B2cvQ2a3TME4gBF9etxg2Pe7LQTxwuX4_Q_TgazWJQf_ndVrh4g==
EG26912918
analytics.analytics-egain.com/onetag/ Frame C3B7 		16 KB
16 KB 		Script
General
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https://analytics.analytics-egain.com/onetag/EG26912918
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.200.67.101 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-200-67-101.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:52 GMT
cache-control
max-age=86400
server
content-type
text/javascript;charset=utf-8
expires
Fri, 01 Apr 2022 10:51:52 GMT
gtm.js
www.googletagmanager.com/ 		115 KB
41 KB 		Script
General
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https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
89e3e101e3b8ad3ddd24ee1b75c99db5c4c5a7559d4ebd0fbecb49253595addb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:52 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
41922
x-xss-protection
0
last-modified
Thu, 31 Mar 2022 09:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 31 Mar 2022 10:51:52 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/ 		778 B
1008 B 		Script
General
Check archive.org
Download Go to
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
70cabce0d5ab5b2d19a1b40abb01610d371a9dd139aa116ffd1fb73b17c7510e
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:52 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
Express
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
6f488844995e5c8c-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for
via
1.1 google
bat.js
bat.bing.com/ 		38 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
8540c5e2d2e85cc6c5d46b1b06b7f6642dce39e0314299a08976cfe6053c7c52
Security Headers
Name Value
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
last-modified
Wed, 09 Feb 2022 23:54:49 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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etag
"806a236c101ed81:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
access-control-allow-origin
*
cache-control
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date
Thu, 31 Mar 2022 10:51:52 GMT
accept-ranges
bytes
content-length
11347
roundtrip.js
s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/ 		62 KB
19 KB 		Script
General
Check archive.org
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Full URL
https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:7600:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

X-Amz-Version-Id
NiJl0QeqNH1Jy7HI7Ecr9SqvnajnKg77
Content-Encoding
gzip
Etag
W/"d11996f329245c29108617f197fc2b49"
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3411
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AES256
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chunked
X-Cache
Hit from cloudfront
Connection
keep-alive
Vary
Accept-Encoding
Via
1.1 b3dc72c60418e8887de31f772538f118.cloudfront.net (CloudFront)
Last-Modified
Mon, 28 Mar 2022 16:49:37 GMT
Server
AmazonS3
Date
Thu, 31 Mar 2022 09:55:15 GMT
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
max-age=3600, must-revalidate
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false
X-Amz-Cf-Pop
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Access-Control-Allow-Headers
*
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44 KB 		Font
General
Check archive.org
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Full URL
https://fonts.gstatic.com/s/opensans/v28/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
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H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Tue, 29 Mar 2022 22:45:07 GMT
x-content-type-options
nosniff
age
130005
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
44656
x-xss-protection
0
last-modified
Tue, 01 Mar 2022 22:03:03 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
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access-control-allow-origin
*
cache-control
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accept-ranges
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timing-allow-origin
*
expires
Wed, 29 Mar 2023 22:45:07 GMT
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v22/ 		16 KB
16 KB 		Font
General
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Full URL
https://fonts.gstatic.com/s/opensanscondensed/v22/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Tue, 29 Mar 2022 22:52:27 GMT
x-content-type-options
nosniff
age
129565
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
16324
x-xss-protection
0
last-modified
Tue, 01 Mar 2022 21:48:31 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
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*
cache-control
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*
expires
Wed, 29 Mar 2023 22:52:27 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 		75 KB
76 KB 		Font
General
Check archive.org
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Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
77160
Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 		29 KB
30 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:52 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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fonts.gstatic.com/s/opensanscondensed/v22/ 		15 KB
15 KB 		Font
General
Check archive.org
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Full URL
https://fonts.gstatic.com/s/opensanscondensed/v22/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Tue, 29 Mar 2022 23:10:44 GMT
x-content-type-options
nosniff
age
128468
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14964
x-xss-protection
0
last-modified
Tue, 01 Mar 2022 21:48:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 29 Mar 2023 23:10:44 GMT
digital-man.jpg
hd.egain.com/images/ 		130 KB
130 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://hd.egain.com/images/digital-man.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.117 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-117.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Tue, 03 Dec 2019 08:24:29 GMT
Date
Thu, 31 Mar 2022 10:51:53 GMT
Via
1.1 120ade321ed0e3697c81eb1eb19b5f62.cloudfront.net (CloudFront)
Last-Modified
Tue, 03 Dec 2019 08:35:11 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-C1
ETag
"d010c594f96b557fc6836198664c4a44"
X-Cache
Miss from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
132900
X-Amz-Cf-Id
HUO4SVGw52ttVcr8ja_xfCABIYgETVpiVBLqScJDhlxX9OA6mUw1gA==
js
www.googletagmanager.com/gtag/ 		177 KB
65 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
4a20e70ef4c85b3fbf981aaf14efbab6f0a0c7562d0ac72ea907d9ca400c9628
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:52 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
66197
x-xss-protection
0
expires
Thu, 31 Mar 2022 10:51:52 GMT
js
www.googletagmanager.com/gtag/ 		102 KB
40 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
a557a2086834cf47f4f84ff706b5c427f80a587eaee13c9403e0dbee70d5e97c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:52 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
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collect
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170 B 		Ping
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server
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analytics.js
www.google-analytics.com/ 		49 KB
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H2
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TLS 1.3, , AES_128_GCM
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www.googleadservices.com/pagead/ 		39 KB
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date
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content-encoding
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x-77-pop
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TLS 1.3, , AES_256_GCM
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Date
Thu, 31 Mar 2022 10:51:52 GMT
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Apache
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max-age=15552000; includeSubDomains
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H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
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28 B
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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X-Amz-Version-Id
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
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1068
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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content-encoding
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x-powered-by
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max-age=2592000
accept-ranges
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content-length
6904
Offers.egain
ebrain.egain.com/system/ 		262 B
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),
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Response headers

pragma
no-cache
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Thu, 31 Mar 2022 10:51:53 GMT
content-encoding
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nosniff
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content-length
284
x-ua-compatible
IE=EmulateIE9
EG26912918
analytics.analytics-egain.com/iframe/ Frame F5DD 		4 KB
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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18.200.67.101 Dublin, Ireland, ASN16509 (AMAZON-02, US),
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de-DE,de;q=0.9
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https://www.egain.com/
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cache-control
max-age=86400
content-type
text/html;charset=utf-8
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Thu, 31 Mar 2022 10:51:52 GMT
expires
Fri, 01 Apr 2022 10:51:52 GMT
server
insight.min.js
snap.licdn.com/li.lms-analytics/ 		8 KB
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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HTTP/1.1
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TLS 1.3, , AES_256_GCM
Server
2a02:26f0:3500:7::17d8:4dc9 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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Software
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Request headers

Accept-Language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

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Date
Thu, 31 Mar 2022 10:51:52 GMT
Content-Encoding
gzip
Last-Modified
Fri, 18 Mar 2022 23:45:34 GMT
X-CDN
AKAM
Vary
Accept-Encoding
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application/x-javascript;charset=utf-8
Cache-Control
max-age=20539
Connection
keep-alive
Accept-Ranges
bytes
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3104
collect
www.google-analytics.com/j/ 		2 B
22 B 		XHR
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https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1925681636&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAAC~&jid=629310990&gjid=1339848481&cid=1871371920.1648723913&tid=UA-15835029-4&_gid=1889630557.1648723913&_r=1&gtm=2ou3n1&z=1442672472
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:52 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/ 		2 B
22 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1925681636&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=117608505&gjid=346714262&cid=1871371920.1648723913&tid=UA-15835029-4&_gid=1889630557.1648723913&_r=1&gtm=2wg3n1NC9SGDL&cd17=0ac9be49-879b-e611-80f6-5065f38a3be1&z=2117275425
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:52 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 		3 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1648723913399&cv=9&fst=1648723913399&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa3n1&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4
Requested by
Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
745b134bff2dcaec0ab875fc3e2e9ac8a0bc67ed42d45acd3456e3775b3e6947
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:52 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
content-type
text/javascript; charset=UTF-8
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
1184
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
FINC2MQIPFCK7P2ZQZKQT3
d.adroll.com/consent/check/ 		452 B
545 B 		Script
General
Check archive.org
Download Go to
Full URL
https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&_s=805d535efd134562c5d225e210180833&_b=2
Requested by
Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.243.100.214 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-243-100-214.eu-west-1.compute.amazonaws.com
Software
nginx/1.20.0 /
Resource Hash
a3ad37616bca28d899466abb02dc0c339530ed147a0bfa1fba012b69bec6add1

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:52 GMT
server
nginx/1.20.0
content-length
452
content-type
application/javascript
collect
stats.g.doubleclick.net/j/ 		4 B
441 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1871371920.1648723913&jid=117608505&gjid=346714262&_gid=1889630557.1648723913&_u=YADAAUABAAAAAC~&z=205738048
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Thu, 31 Mar 2022 10:51:52 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
70 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1871371920.1648723913&jid=629310990&gjid=1339848481&_gid=1889630557.1648723913&_u=YADAAUAAAAAAAC~&z=1122327121
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Thu, 31 Mar 2022 10:51:52 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648723913465&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3F...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1648723913465%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648723913465&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3F...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648723913465&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3...
0
266 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648723913465&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Fuid%3D0ac9be49-879b-e611-80f6-5065f38a3be1%26utm_campaign%3Ddigital3-eu%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQIbp0vzw26LUAAAAX_fmmoMVJ0Owkk4VpqqhWkSZ6EZqS5B76dt3VvrOZwuoN4uoJeWR-KWF0zgvrTG8Ue3C6bXsl408Q
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:52 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: D2774923A7CE4B7AB4E3D97E89F7CF8D Ref B: FRAEDGE1320 Ref C: 2022-03-31T10:51:53Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-proto
http/2
content-length
0
x-li-uuid
AAXbgXMwyshD13OG63G4hA==
x-li-fabric
prod-lva1

Redirect headers

date
Thu, 31 Mar 2022 10:51:53 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 1E2D380F4B74498FBBB649A07CBBE0FF Ref B: VIEEDGE2208 Ref C: 2022-03-31T10:51:53Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648723913465&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Fuid%3D0ac9be49-879b-e611-80f6-5065f38a3be1%26utm_campaign%3Ddigital3-eu%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQIbp0vzw26LUAAAAX_fmmoMVJ0Owkk4VpqqhWkSZ6EZqS5B76dt3VvrOZwuoN4uoJeWR-KWF0zgvrTG8Ue3C6bXsl408Q
x-li-proto
http/2
content-length
0
x-li-uuid
AAXbgXMuC3WEmPoqCHFMqg==
/
www.google.com/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1648723913399&cv=9&fst=1648720800000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa3n1&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=1190719636&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:52 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1648723913399&cv=9&fst=1648720800000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa3n1&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=1190719636&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Accept-Language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
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cafe
timing-allow-origin
*
p3p
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cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
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content-security-policy
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
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https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1871371920.1648723913&jid=117608505&_u=YADAAUABAAAAAC~&z=1991023836
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
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Accept-Language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:52 GMT
x-content-type-options
nosniff
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cafe
timing-allow-origin
*
p3p
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cache-control
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cross-origin-resource-policy
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alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
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https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1871371920.1648723913&jid=117608505&_u=YADAAUABAAAAAC~&z=1991023836
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:52 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
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image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
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https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1871371920.1648723913&jid=629310990&_u=YADAAUAAAAAAAC~&z=1500634024
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Accept-Language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:52 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
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cross-origin
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alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
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https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1871371920.1648723913&jid=629310990&_u=YADAAUAAAAAAAC~&z=1500634024
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:52 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
clarity.js
l.clarity.ms/s/0.6.34/ 		53 KB
23 KB 		Script
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https://l.clarity.ms/s/0.6.34/clarity.js
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Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.120.65.166 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
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content-encoding
br
etag
"1d83fcbec22f254"
last-modified
Thu, 24 Mar 2022 22:10:08 GMT
server
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x-powered-by
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vary
Accept-Encoding
content-type
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cache-control
public,max-age=86400
accept-ranges
bytes
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consent_tcfv2.js
s.adroll.com/j/ 		392 KB
54 KB 		Script
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https://s.adroll.com/j/consent_tcfv2.js
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Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:7600:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
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AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

X-Amz-Version-Id
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W/"c01687097ed4972335daebc2d2581891"
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600
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nextroll-32x32.png
s.adroll.com/i/favicon/ 		2 KB
2 KB 		Image
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https://s.adroll.com/i/favicon/nextroll-32x32.png
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:7600:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Accept-Language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

X-Amz-Version-Id
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keep-alive
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AmazonS3
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600
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index.php
stats.sa-as.com/ 		95 B
426 B 		Image
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https://stats.sa-as.com/index.php?DID=260122&MyPage=undefined&MyID=undefined&MySearch=undefined&TitleTag=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&Hst=www.egain.com&width=1600&height=1200&ColDep=24&Lang=en-US&Cook=true&Page=%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F&Reff=&FullPage=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&PMCD=https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1&r=0.7901295468049696
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),
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Apache /
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Name Value
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:53 GMT
Content-Encoding
gzip
Server
Apache
Vary
Accept-Encoding
P3P
CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
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close
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
IMAGE/PNG
Content-Length
102
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bat.bing.com/action/ 		0
162 B 		Image
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https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=56d48818-8243-447d-9a23-1b9204bd3bd6&sid=93a313d0b0e011ecb6020b81a42f9da6&vid=93a33410b0e011ec9484d781cc2163bb&vids=1&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&r=&lt=2496&evt=pageLoad&msclkid=N&sv=1&rn=664575
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-eu&uid=0ac9be49-879b-e611-80f6-5065f38a3be1
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H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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date
Thu, 31 Mar 2022 10:51:52 GMT
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
company:(all)
api.kickfire.com/v3/ 		652 B
1 KB 		XHR
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https://api.kickfire.com/v3/company:(all)?ip=UE%2Fd54elHq2NaG4xnA%3D%3D&key=036574b8a13c1c85
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Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
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Software
Apache /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://www.egain.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Date
Thu, 31 Mar 2022 10:51:53 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Access-Control-Allow-Methods
*
Content-Type
application/json; charset=utf-8
Access-Control-Allow-Origin
*
Connection
Keep-Alive
Access-Control-Allow-Headers
Origin, X-Requested-With, Content-Type, Accept
Content-Length
652
Keep-Alive
timeout=5, max=71
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame D753 		53 KB
16 KB 		Script
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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-162-119-34.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
8225b0fbf8f7e97a13c317b22ef8dfa97d291d31a8e639436338e67c6b80ef83
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:53 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Sat, 05 Mar 2022 06:01:49 GMT
server
Microsoft-IIS/8.5
etag
"dafbb1805630d81:0"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=7200,private
strict-transport-security
max-age=2592000
accept-ranges
bytes
content-length
16066
collect
l.clarity.ms/ 		0
69 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://l.clarity.ms/collect
Requested by
Host: l.clarity.ms
URL: https://l.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.120.65.166 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Thu, 31 Mar 2022 10:51:52 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:e55edbbe-e22b-46b4-8313-9ee2a4e71d12
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/ 		195 B
774 B 		Script
General
Check archive.org
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Full URL
https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-162-119-34.us-west-2.compute.amazonaws.com
Software
/ ARR/3.0
Resource Hash
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 10:51:53 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-powered-by
ARR/3.0
strict-transport-security
max-age=2592000
content-type
application/javascript;charset=UTF-8
vary
Accept-Encoding
content-length
260
c.gif
c.clarity.ms/
Redirect Chain
  • https://c.clarity.ms/c.gif
  • https://c.bing.com/c.gif?CtsSyncId=B849D75A372C42EAB9436133AD1F8764&RedC=c.clarity.ms&MXFR=1794EF1F5946612E177DFE675D466F45
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42 B
370 B 		Image
General
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Full URL
https://c.clarity.ms/c.gif?CtsSyncId=B849D75A372C42EAB9436133AD1F8764&MUID=3D4DE9CDEADE6AED366EF8B5EB0C6B07
Protocol
H2
Server
52.142.114.2 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:53 GMT
last-modified
Fri, 18 Mar 2022 19:39:54 GMT
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
etag
"8120eaf0ff3ad81:0"
p3p
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cache-control
private, no-cache, proxy-revalidate, no-store
accept-ranges
bytes
content-type
image/gif
content-length
42

Redirect headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:53 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: FAEB2A2BCFD6433AABE2AC3EF124551F Ref B: FRAEDGE1315 Ref C: 2022-03-31T10:51:53Z
x-powered-by
ASP.NET
x-cache
CONFIG_NOCACHE
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location
https://c.clarity.ms/c.gif?CtsSyncId=B849D75A372C42EAB9436133AD1F8764&MUID=3D4DE9CDEADE6AED366EF8B5EB0C6B07
cache-control
private, no-cache, proxy-revalidate, no-store
content-length
0
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 42C9 		1 KB
1 KB 		Document
General
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Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-162-119-34.us-west-2.compute.amazonaws.com
Software
/ ARR/3.0
Resource Hash
137d7a5cdf8bb4cb16cc06d85672bf949a9a1701a64b53585992667c5667f3d2
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

accept-ranges
bytes
cache-control
max-age=86400,private
content-encoding
gzip
content-length
764
content-type
text/html
date
Thu, 31 Mar 2022 10:51:53 GMT
last-modified
Thu, 24 Feb 2022 06:14:36 GMT
strict-transport-security
max-age=2592000
vary
Accept-Encoding
x-content-type-options
nosniff
x-powered-by
ARR/3.0
collect
l.clarity.ms/ 		0
48 B 		XHR
General
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Download Go to
Full URL
https://l.clarity.ms/collect
Requested by
Host: l.clarity.ms
URL: https://l.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.120.65.166 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Thu, 31 Mar 2022 10:51:53 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:e55edbbe-e22b-46b4-8313-9ee2a4e71d12
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
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Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=1925681636&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Contact%20Center%20Page%20Group&_u=aADAAUABAAAAAC~&jid=&gjid=&cid=1871371920.1648723913&tid=UA-15835029-4&_gid=1889630557.1648723913&gtm=2wg3n1NC9SGDL&z=53919919
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 06:31:05 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
15650
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/g/ 		0
17 B 		Ping
General
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Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe3n1&_p=1925681636&sr=1600x1200&ul=en-us&cid=1871371920.1648723913&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-eu%26uid%3D0ac9be49-879b-e611-80f6-5065f38a3be1&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sid=1648723913&sct=1&seg=1&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 10:51:57 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
l.clarity.ms/ 		0
48 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://l.clarity.ms/collect
Requested by
Host: l.clarity.ms
URL: https://l.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.120.65.166 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Thu, 31 Mar 2022 10:51:56 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:e55edbbe-e22b-46b4-8313-9ee2a4e71d12

Verdicts & Comments Add Verdict or Comment

194 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 function| structuredClone object| oncontextlost object| oncontextrestored function| getScreenDetails undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq string| adroll_adv_id string| adroll_pix_id string| adroll_version boolean| __adroll_loaded object| adroll string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize object| google_tag_manager function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| google_tag_data object| gaGlobal string| GoogleAnalyticsObject function| ga object| commonUtils object| exTracker function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus function| pfRedirect object| printfriendlyOptionsParser string| PF_VERSION object| pfMod object| priFri object| megamenu object| kickfireGTM function| UET function| UET_init function| UET_push object| ueto_24dc3c5ec8 function| __adroll__ string| adroll_sid object| __adroll function| __cmp function| __tcfapi function| adroll_tpc_callback object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids number| DID object| gaplugins object| gaData function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO object| adroll_exp_list object| __adroll_consent_data function| lintrk boolean| _already_called_lintrk function| clarity object| __adroll_consent boolean| __adroll_consent_is_gdpr string| __adroll_consent_user_country string| __adroll_consent_adv_country object| $jscomp string| BANNER_VERSION string| TCF_VERSION string| IABWRITE_NO_COOKIE object| __adroll_consent_banner object| __adroll_consent_prev_lastchild function| VSCapture function| VSLT undefined| pagename undefined| MyPageName undefined| MyID undefined| MySearch object| sniffer function| onYouTubeIframeAPIReady object| eGain

33 Cookies

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Value: 1
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Value: utmcsr=1on1|utmcmd=email|utmccn=digital3-eu
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www.egain.com/ Name: EG-U-ID
Value: B7fabb60e6-5046-41c5-81d0-ef3b59d22e45
www.egain.com/ Name: EG-S-ID
Value: D6f2b11032-35b9-4680-9012-b37d411fe392
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Value: MTswOzE2NDg3MjM5MTI7MjswMjF9dxKd8gRGNFdHdfnnaVhKa5xKLg+1XfnusAA0h2o35A==
.egain.com/ Name: _clck
Value: gwezd1|1|f08|0
.egain.com/ Name: _clsk
Value: rvlc03|1648723914491|1|1|l.clarity.ms/collect
.c.bing.com/ Name: SRM_B
Value: 3D4DE9CDEADE6AED366EF8B5EB0C6B07
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 3D4DE9CDEADE6AED366EF8B5EB0C6B07
.c.clarity.ms/ Name: ANONCHK
Value: 0
ebrain.egain.com/ Name: AWSALB
Value: qpyG1ndOVwrqYcMjNnofnpnkj2g/+4oBR/5RQe1sBxMjrLj3jDJRKgv3uzoY0iXwA0+2luR6VdyT4mfKZXrS6G1aQYlhDPls1/XWZORNjZqgScPqfdC12ZIfhS1e
ebrain.egain.com/ Name: AWSALBCORS
Value: qpyG1ndOVwrqYcMjNnofnpnkj2g/+4oBR/5RQe1sBxMjrLj3jDJRKgv3uzoY0iXwA0+2luR6VdyT4mfKZXrS6G1aQYlhDPls1/XWZORNjZqgScPqfdC12ZIfhS1e

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
l.clarity.ms
px.ads.linkedin.com
px4.ads.linkedin.com
s.adroll.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.82.107.234
18.200.67.101
20.120.65.166
209.128.119.150
209.128.92.239
216.58.212.130
2600:9000:206f:7600:6:9280:1080:93a1
2606:4700::6810:650c
2620:1ec:22::14
2620:1ec:c11::200
2a00:1450:4001:808::2003
2a00:1450:4001:810::200e
2a00:1450:4001:827::2004
2a00:1450:4001:82a::2002
2a00:1450:4001:82b::200a
2a00:1450:4001:830::2003
2a00:1450:4001:831::2008
2a00:1450:400c:c0c::9c
2a02:26f0:3500:7::17d8:4dc9
2a02:6ea0:c700::1
2a02:6ea0:c700::2
34.243.100.214
35.162.119.34
52.142.114.2
65.9.66.117
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029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
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0b612f32a5ea492a7975ed975b6470c279f280a04ac4de1d027afe1c1e5923bb
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1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
1b2a77d3fcdb00e20b9afc5f6ab84630412c6947c3f0a5b3cbf73ef444277de0
28a91a310c67be6169e5d3be517dd82e634ac77910fbb8f5033973d2d9e1dc4f
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ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869