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Subject: Ticket pending #1568285
Status: Open
Category: Service Desk
Created: 23 May 2023 - 03:09
Reply by: Kaila      Rate Reply:

Reply Date: 23 May 2023 - 04:53
new!
Dear CSIRT-MU,

Could you please get back to our customer about this?

Best regards,

Kaila
Contact: Telephone & Ticket at i3D.net
Helpdesk open Mon - Fri 08:00 - 24:00
Helpdesk open Sat - Sun 10:00 - 18:00
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Reply by: Unity Technologies
Reply Date: 23 May 2023 - 03:08
##- Please type your reply above this line -##



<div style="display: none;">1568285</div><table class="table" style="width:
100%; min-width: 100%;" width="100%" cellspacing="0" cellpadding="0" border="0"
bgcolor="#ffffff"><tbody><tr><td align="center"><table class="content"
width="600" cellspacing="0" cellpadding="0" border="0"
align="center"><tbody><tr><td class="font14" style="color: #212121; font-family:
'Roboto', Arial, sans-serif; font-weight: 400; font-size: 16px; line-height:
24px;" align="left">This is an email to remind you that your request (#1568285)
has been pending for 3 business days and awaits your feedback.

----------------------------------------------



Henry Walkley, May 21, 2023, 11:15 UTC



Hi team!

Having trouble getting that report from the portal. Please can you send here as
a file?

Or reply with a portal link.

Many thanks for your help!



Henry Walkley

Multiplay

Developer Support Engineer



----------------------------------------------



i3D.net - Customer Care, May 21, 2023, 00:03 UTC



Hello Unity,



We have received an abuse report from "CSIRT-MU" regarding IP address
"5.200.29.60".

Because this IP address is assigned to your i3D.net account, we have created a
ticket for you containing the details of the report.



The ticket has been titled "[CSIRT-MU #1285653] Skenování portů z IP adresy
5.200.29.60 / Port scanning from IP address 5.200.29.60" and can be accessed
through the tickets page at
https://customer.i3d.net/tickets/f484211e90a69b2ae2b57a092b6438c386f19329/T-1653701-2PC1



The abuse report, found below, has been classified as "Copyright Infringement".

We expect you to resolve the issue within 24 hours, to prevent further
consequences.



Should you have any questions for the reporting party then you can simply reply
to this ticket. Your question will automatically be forwarded to them without
passing on any of your personal details. Their reply will be added to this
ticket when we receive it.



You should also reply to this ticket when the reported issue has been resolved.
We can then close this case.



Abuse reported by: CSIRT-MU

Priority: Normaal

Category: Abuse notification

Classification: Copyright Infringement

---------------

Please scroll down for the English version of this report



---------------------------------------------------------------------



Hlášení bezpečnostního incidentu



Dobrý den,



bezpečnostní tým CSIRT-MU detekoval zapojení IP adresy 5.200.29.60 do

následujícího incidentu:



• Typ incidentu: Skenování portů

• Čas detekce: 2023-05-21 01:50:00 +0200

• IP adresa: 5.200.29.60

• Doménové jméno: .



Detaily incidentu

Podrobné informace o incidentu jsou dostupné na našem bezpečnostním portálu.



Z důvodu závažnosti tohoto incidentu došlo k zablokování IP adresy 5.200.29.60

na dobu 2 hodin. Blokování bylo provedeno za účelem ochrany sítě a podmínkou

pro předčasné odblokování je vyřešení bezpečnostního problému, který k

zablokování vedl.



Popis incidentu

Skenováním portů se počítač snaží kontaktovat ostatní počítače v síti a

zjistit tak, jaké služby jsou v síti dostupné. Skenování nemůže uživatel

provést omylem a jen zřídkakdy jej provádí zkušení uživatelé záměrně. Tato

aktivita v drtivé většině případů znamená, že je daný počítač nakažen virem či

jiným škodlivým kódem nebo provozuje chybně nastavenou službu.



Řešení incidentu

Důrazně doporučujeme zkontrolovat počítač pomocí aktualizovaného antivirového

software, případně zkontrolovat nastavení síťových služeb.



Jak nejlépe komunikovat s bezpečnostním týmem CSIRT-MU?



Prověřte prosím zdroj incidentu a postarejte se o nápravu. O výsledku nás do 5

pracovních dnů informujte.



S pozdravem



CSIRT-MU

Bezpečnostní tým Masarykovy univerzity

https://csirt.muni.cz



Security incident report



Greetings,



the security team CSIRT-MU has detected involvement of the IP address

5.200.29.60 into the following incident:



• Incident type: Port scanning

• Time of detection: 2023-05-21 01:50:00 +0200

• IP address: 5.200.29.60

• Domain name: .



Details of the incident

Detailed information about this incident can be found on our security portal.



Because of the severity of the incident, the IP address 5.200.29.60 was

blocked for 2 hours. The block was performed to protect the network and can be

lifted earlier only after the security issue that led to it is resolved.



Description of the incident

A computer used port scanning to contact other computers in a network to find

what services are remotely accessible. Users cannot trigger the scanning by

chance and rarely experienced users do so intentionally. This activity most

often means that the computer is infected by a virus or other malicious code,

or runs some misconfigured service.



Incident solution

We strongly recommend to check the computer with up-to-date antivirus software

and eventually check the configuration of network services.



How to communicate with the CSIRT-MU team?



Please review the source of the incident and fix the issue. Inform us about

the result within 5 business days.



Best regards,



CSIRT-MU

The security team of Masaryk University

https://csirt.muni.cz

---------------



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[9KV5P6-9EMQE]

Reply by: Kaila
Reply Date: 23 May 2023 - 04:53
Dear CSIRT-MU,

Could you please get back to our customer about this?

Best regards,

Kaila
Contact: Telephone & Ticket at i3D.net
Helpdesk open Mon - Fri 08:00 - 24:00
Helpdesk open Sat - Sun 10:00 - 18:00