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DISHTV SUPPORT

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Home Support Home SmartVU Home Support FAQ


HOW CAN WE HELP YOU TODAY?

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0800DISHTV



KNOWLEDGE BASE


FAQS

SmartVU+ A7070 12
 * How do I re-tune the A7070
 * Will I have access to TVNZ OnDemand on my A7070 after June 28?
 * How can I get Spark Sport on my SmartVU+ A7070
 * Is Netflix available on the SmartVU+ A7070?
 * How do I connect my SmartVU+ A7070 to the Internet?

See all 12 articles
SmartVU SV11 13
 * What is the SmartVU SV11?
 * 'How to' connect the SV11 to the Internet?
 * How to 'Update' installed Apps on the SV11
 * How to 'Factory Reset' the SV11
 * Does my SV11 have access to Disney+?

See all 13 articles
SmartVU SV10 Streaming Device 22
 * What is the Freeview Streaming Device - SV10?
 * Does the SmartVU - SV10 have Disney+?
 * Will I have access to TVNZ OnDemand on my SV10 after June 28?
 * Disney+ Error 39:
 * Disney+ black or buffering screen

See all 22 articles
Freeview On Demand 7
 * What is Freeview On Demand?
 * Is TVNZ leaving Freeview On Demand?
 * Is Freeview On Demand a free service?
 * Does Freeview On Demand use my broadband data?
 * What download speed do I need to stream content for Freeview On Demand?

See all 7 articles
SNT7070HBBTV 4
 * How do I connect / tune my new SNT7070HbbTV ?
 * Does the SNT7070HbbTV have access to TVNZ OnDemand?
 * How do I connect my SNT7070HbbTV to the internet?
 * Can my SNT7070HbbTV record?

S7070PVR 3
 * How do I Factory Reset my S7070PVR?
 * How do I Format the Hard Drive?
 * How do I re-tune my S7070PVR?

Android TV 6
 * Can I use the Apple TV app with my Android TV device?
 * How to reset Android TV receiver
 * How do I cast to Android TV devices?
 * How to uninstall Android TV applications.
 * I cannot download, install or update any applications from the Google Play
   Store.

See all 6 articles
Freeview Streaming TV 5
 * Does Freeview Streaming TV have subtitles?
 * Do I need UHF antenna or satellite dish to use Freeview Streaming TV?
 * Can I record using the Freeview Streaming TV app?
 * Will the Streaming app still have access to TVNZ OnDemand after June 28?
 * What Channels can I get in the Streaming App?

General Freeview UHF Receivers 1
 * My signal is good but why does my picture distort?

General Freeview Satellite Receivers 1
 * Can I get Prime +1?

Recording 6
 * Recordings cut off at the start or end
 * Can I record what's on Freeview?
 * How do I set a recording on a 'plus 1' channel?
 * Duplicate recordings of the same programme
 * Why cant I record any program at any time on my Recorder?

See all 6 articles
Freeview A2 Recorder 25
 * A2 - What is happening with Freeview On Demand?
 * How do I update the Software Version on my A2 Freeview Recorder?
 * My A2 is showing the wrong Guide logos for The Edge and The Breeze.
 * How can I get Spark Sport on my Freeview A2 Recorder
 * How do I connect the Freeview Recorder to the Internet?

See all 25 articles
T2200 7
 * How do I Factory Reset my T2200?
 * What is the Default PIN?
 * Power to T2200, but NO Sound or Picture on TV.
 * T2200 is not responding to the Remote.
 * Why do I not have Channels?

See all 7 articles
S8200 5
 * How do I Factory Reset my S8200?
 * What is the Default PIN?
 * How do I re-tune my S8200?
 * How do I Format the Hard Drive?
 * S8200 is not responding to the Remote.

SMARTVU Home 2
 * 'How to' download the SMARTVU Home App
 * Light Bulb - 'How to' pair the Light Bulb with the App

S7070r 3
 * How do I Factory Default my S7070r?
 * What is the Default Password for the S7070r?
 * How do I re-tune my S7070r?


DOWNLOADS

Receiver Firmware 15
 * Dish TV A2 Firmware
 * S7070PVR Firmware
 * T7070PVR Firmware
 * SNT7070HbbTV Firmware
 * SAT1 Firmware

See all 15 articles
Manuals & Guides 10
 * A2 - Superbox
 * SmartVU+ A7070
 * SmartVU X - SV10
 * SNT7070
 * S8300

See all 10 articles
Channel Data 5
 * How to 'Update' the S9040DVD Channel Data
 * How to 'Update' the S7030PVR Channel Data
 * How to 'Update' the S7010PVR Channel Data
 * How to 'Update' the S9020DVD Channel Data
 * How to 'Update' the S7050PVR Channel Data


GENERAL

Information 2
 * TV Reception: Interference
 * 'How to' OTA Update the SAT1


ORDERS AND WARRANTY

Shipping FAQs 3
 * How long will the delivery take?
 * How much does shipping cost?
 * I need a copy of my invoice for my order. How do I obtain one?

Warranty 3
 * What warranty do DishTV Freeview receivers come with?
 * Do I have a warranty without my receipt?
 * What is the Warranty on a Refurbished Product?

Returns 4
 * How do I return my product to Dish TV?
 * Where can I find my serial number?
 * I purchased my product from another store can I return direct to Dish TV?
 * Is there an assessment fee?

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