www.renttherunway.com Open in urlscan Pro
151.101.193.55  Public Scan

Submitted URL: https://link.renttherunway.com/click/33131889.2685849/aHR0cHM6Ly93d3cucmVudHRoZXJ1bndheS5jb20vcHJpdmFjeQ/5f41b0c69e04e25fc73388...
Effective URL: https://www.renttherunway.com/privacy?utm_source=Sailthru&utm_medium=email&utm_campaign=20231027_F_C_MEMBERS_Never%20a%20Dull%...
Submission: On November 17 via api from CA — Scanned from CA

Form analysis 3 forms found in the DOM

GET /products

<form class="search-bar__form mobile" id="search-bar-form" action="/products" method="get"><label for="search-bar-input--mobile">Search</label><input type="search" class="search-bar__form__input" name="filters[searchText]" autocomplete="off"
    id="search-bar-input--mobile" placeholder="Try &quot;cozy sweaters&quot;" value=""><button class="search-bar__form__submit" type="submit">Search</button>
  <div hidden="" class="expanded_search"><span class="expanded_search_bar_close" role="presentation">x</span><span class="expanded_search_bar_prompt_title">WHY NOT TRY</span>
    <ul class="expanded_search_bar_menu">
      <li class="expanded_search_bar_prompt">fall jeans</li>
      <li class="expanded_search_bar_prompt">transitional outerwear</li>
      <li class="expanded_search_bar_prompt">going out tops</li>
      <li class="expanded_search_bar_prompt">rehearsal dinner looks</li>
      <li class="expanded_search_bar_prompt">trip to Mexico City</li>
      <li class="expanded_search_bar_prompt">birthday brunch</li>
    </ul>
  </div>
</form>

GET /products

<form class="search-bar__form " id="search-bar-form" action="/products" method="get"><label for="search-bar-input">Search</label><input type="search" class="search-bar__form__input" name="filters[searchText]" autocomplete="off" id="search-bar-input"
    placeholder="Try &quot;cozy sweaters&quot;" value=""><button class="search-bar__form__submit" type="submit">Search</button>
  <div hidden="" class="expanded_search"><span class="expanded_search_bar_close" hidden="" role="presentation">x</span><span class="expanded_search_bar_prompt_title">WHY NOT TRY</span>
    <ul class="expanded_search_bar_menu">
      <li class="expanded_search_bar_prompt">fall jeans</li>
      <li class="expanded_search_bar_prompt">transitional outerwear</li>
      <li class="expanded_search_bar_prompt">going out tops</li>
      <li class="expanded_search_bar_prompt">rehearsal dinner looks</li>
      <li class="expanded_search_bar_prompt">trip to Mexico City</li>
      <li class="expanded_search_bar_prompt">birthday brunch</li>
    </ul>
  </div>
</form>

<form class="email-input" novalidate="">
  <div>
    <div class="animated-input-wrapper"><input type="email" aria-label="email" class="" id="email" name="email" value="" data-heap-redact-text="true" data-heap-redact-attributes="value" data-test-id="email"><label for="email"
        placeholder="Email Address" class=""></label></div><button class="btn btn-primary " aria-label="submit"><svg width="35" height="22" viewBox="0 0 35 22" fill="none" xmlns="http://www.w3.org/2000/svg">
        <path fill-rule="evenodd" clip-rule="evenodd" d="M31.19 10.448l.225.225-.225.225v-.45zm-.755-.756H.555v1.962h29.879l-8 8 1.388 1.387 9.674-9.675.694-.693-.694-.694L23.822.305l-1.387 1.387 8 8z" fill="#fff"></path>
      </svg></button>
    <div class="validation-message "></div>
  </div>
</form>

Text Content

RTR
 * SearchSearch
   xWHY NOT TRY
    * fall jeans
    * transitional outerwear
    * going out tops
    * rehearsal dinner looks
    * trip to Mexico City
    * birthday brunch

 * HOW IT WORKS
   
      
   
    * SUBSCRIPTION
      * About Subscription
      * Pick a Plan
      * How-to Videos
      * NEW: Become an RTR Curator
    * ONE-TIME RENTALS
      * About One-Time Rentals

 * WHAT'S NEW
      
    * NEW ARRIVALS
      * New Arrivals
      * New Designers
      * Most Popular
      * Community Top Picks
    * DISCOVER
      * Holiday Party
      * The Fall Trend Edit
      * 9-5 Style
      * Fall Weddings
      * Season's Best Dresses
      * Chic Tailoring
      * Everyday Essentials
      * 10 Fall Essentials
    * More from RTR
      * Impact
    * VIEW ALL

 * CLOTHING
      
    * CLOTHING
      * Dresses
      * Tops
      * Skirts
      * Pants
      * Jeans
      * Sweaters
      * Outerwear
      * Gowns
      * Jumpsuits & Rompers
      * Maternity
    * WHAT TO WEAR
      * Wedding
      * At the Office
      * Off Duty
      * On Vacation
      * Dinner Date
      * Night Out
      * Gala
    * TRENDING
      * Chic Blazers
      * Fall Dresses
      * Transitional Outerwear
      * Jeans + Denim
      * Matching Sets
      * Updated Suiting
    * VIEW ALL

 * ACCESSORIES
      
    * CATEGORY
      * Jewelry
      * Handbags
      * Sunglasses
      * View All
    * DISCOVER
      * Everyday Accessories
      * Work Ready
      * Vacay-Bound
      * Special Occasion
      * For the Bride
    * FOR SALE
      * Fashion Solutions
    * VIEW ALL

 * DESIGNERS
      
    * DISCOVER
      * New Designers
      * On Our Radar
      * The RTR Design Collective
    * BRANDS WE LOVE
      * A.L.C.
      * SIMKHAI
      * Staud
      * Ulla Johnson
      * Veronica Beard
      * View All
    * TRENDING NOW
      * FARM Rio
      * MISA Los Angeles
      * LoveShackFancy
      * Sea New York
      * Tory Burch
      * View All
    * 

 * CLEARANCE
      
    * SHOP BY PRICE
      * Under $50
      * Under $75
      * Under $100
      * Under $150
      * View All
    * LAST CHANCE
    * SHOP BY CATEGORY
      * Dresses
      * Clothing
      * Jewelry
      * Handbags
      * View All

 * OCCASIONS
      
    * WEDDINGS
      * Best-Dressed Guest
      * For the Bride
      * Bridesmaid Dresses
      * Rehearsal Dinner Looks
      * Bridal Shower Outfits
      * Bachelorette Party
      * Destination Wedding
    * OCCASIONS
      * Holiday Party
      * Formal Affairs
      * Cocktail Party
      * Big Night Out
      * Daytime Soirée
      * Birthday Bash

 * * Help
     How it WorksContact UsFAQs
   * Sign in
 * 

SearchSearch
xWHY NOT TRY
 * fall jeans
 * transitional outerwear
 * going out tops
 * rehearsal dinner looks
 * trip to Mexico City
 * birthday brunch

RTR

 * Sign in
 * Heart
 * 

10-ITEM PLAN
TRY FOR $104





Privacy Policy
RENT THE RUNWAY, INC. PRIVACY POLICY

Effective Date: July 1, 2023




1. Overview


This Privacy Policy explains how Rent the Runway, Inc. (“Rent the Runway”, “we”,
or “us”) collects, protects, uses and discloses information about you when you
use www.renttherunway.com (“Website”), our mobile applications (“App”), and any
of our other services that link to this Privacy Policy (collectively, including
the Website and App, the “Services”), and whether you access the Services
directly or through a third party.




Please understand that, except as specifically described below, this Privacy
Policy does not apply to information collected by third parties, such as other
companies, or third-party websites or mobile applications, even if any are
linked to or accessible through the Services.




If you have any questions or concerns about our information practices, please
contact us at privacy@renttherunway.com.




If you do not want information about you to be used as described in this Privacy
Policy, you must stop, or refrain from, using the Services.




2. Information We Collect


“Personal Information,” as used in this Privacy Policy, is information that
directly identifies an individual, such as a person’s name, or information that
reasonably allows an individual to be identified indirectly, such as email or
home address or a person’s mobile phone number.  Personal Information also
includes information that is directly combined with such identifying
information.




We collect Personal Information when people use our Services, including our App
and Website. This information falls into two (2) general categories:




- Passive Data Collection. This refers to data automatically collected from
customers when they use our Services.




- User-Submitted Information. This refers to information that customers actively
submit to us, which may be provided voluntarily or as required to use our
Services.




Customers also sometimes provide us with information about other individuals,
such as when a customer sends a gift card or uses our referral services to tell
a friend about us. In those cases, we may ask that customer to provide the
recipient’s name and email address. (We may also collect Personal Information in
any personalized message that is submitted with a gift card or referral.) We
will automatically send the recipient email correspondence with the gift card or
referral, and invite them to visit the Website or otherwise use the Services. If
we receive Personal Information for a referral or gift card, we use that
information for the sole purpose of sending this email correspondence, and for
tracking the use of the gift card or the success of our referral program.


Passive Data Collection


As a general matter, we automatically collect certain information based on your
use of and behavior in connection with the Services. We use this information to
analyze our customers’ demographics, interests, and behavior to better
understand and serve you and our customer base.  We also analyze this
information for security purposes, to protect the Services and customer
information that we hold.




If the information we collect automatically identifies you or could be
reasonably used to identify you, then it is treated as Personal Information.
Also, if we directly combine any information gathered through passive means with
Personal Information, we treat the combined information as Personal Information
under this Privacy Policy. But in many cases, the information that we collect
passively is only used in de-identified or aggregated forms, which do not
identify any individual.




We collect passive data in the following ways:




Mobile Device Information




When you download or use our App, we receive information about your mobile
device. We register your device, and we may use the identifier to send you push
notifications about your transactions via the Services.




Log Files




Like most websites, we automatically receive and record certain information
about our customers’ behavior on our Website or App or when using our other
Services. Our servers automatically gather technical information about our
Website or App traffic and store it in log files. This information includes
Internet protocol (IP) addresses, browser type, Internet service provider (ISP),
referring/exit pages, operating system, date/time stamp, and other clickstream
data. We aggregate this information with other pieces of information to analyze
trends, to administer and improve the Services, for example to understand
customers’ use of the Website and to make inventory and purchasing decisions
that will best serve our customer base. Information from log files may also be
used to determine general location information such as city, state or geographic
area.


Cookies, Web Beacons and Similar Technologies


A cookie is a small text file that is stored on a computer for record-keeping or
tracking purposes. Web beacons (also known as pixel tags or clear GIFs), are
graphics that can record whether a person has accessed particular content. We
use these and other similar technologies on the Website and App and in
connection with our Services.


Cookies we utilize may include session cookies, persistent cookies, or similar
technologies. A session cookie expires when you close your browser. A persistent
cookie is stored on your computer or device for an extended period of time. You
can remove persistent cookies by following the directions provided in your
Internet browser's "help" menu. You may also configure your browser to prevent
cookies from being set on your computer. (Instructions should be provided in
documentation for your browser.) If you reject cookies, your ability to use the
Website, App and other Services may be limited, and you may not be able to use
certain features of the Website, App or other Services. We may use cookies for
the following purposes:




- Strictly necessary cookies. There are two categories of strictly necessary
cookies that we consider necessary for customers to use the Services:




- Essential cookies. Essential cookies are required for providing you with
features or services that you have requested. For example, certain cookies
enable you to log into secure areas of our Services. Disabling these cookies may
make certain features and services unavailable.




- Functional cookies. Functional cookies are used to record your choices and
settings regarding our Services, maintain your preferences over time and
recognize you when you return to our Services. These cookies help us to
personalize our content for you, greet you by name, and remember your
preferences (for example, your choice of language or region).




- Performance/analytical cookies. Performance/analytical cookies allow us to
understand how visitors use our Services such as by collecting information about
the number of visitors to the Services, what pages visitors view on our Services
and how long visitors are viewing pages on the Services. Performance/analytical
cookies also help us measure the performance of our advertising campaigns in
order to help us improve our campaigns and the Services’ content for those who
engage with our advertising.




- Targeting cookies and other data trackers. Targeting cookies and other data
tracking technologies record information such as your visit to our website, the
pages you have visited and the links you have clicked. We will use this
information subject to your choices and preferences to make your experience
using our Services more relevant to your interests, such as keeping a record of
the items you have hearted. We also work with third parties to serve targeted
advertisements to people similar to our customer base and those who are similar
to visitors to our Site or similar to those identified in one or more of our
databases. We may use web beacons or similar technologies, which help manage
content on the Website and in the Services by tracking what content is
effective. These technologies may be used to track the online movements of
customers, but in contrast to cookies, which are stored on a computer hard
drive, these technologies are embedded in the Website or App. We may also use
web beacons in our HTML-based emails to let us know which emails recipients have
opened. This allows us to gauge the effectiveness of certain communications and
the effectiveness of our marketing campaigns. For more information, see Targeted
Advertising and Analytics.




To find out more information about cookies, including information about how to
manage and delete cookies, please visit https://www.allaboutcookies.org/.



Targeted Advertising and Analytics


We engage others to provide analytics, serve advertisements, and perform related
services across the web. These entities may use cookies, web beacons, SDKs,
device identifiers, and other technologies to collect information about your use
of our Services and other websites and mobile apps, including your IP address,
web browser, mobile network information, pages viewed, time spent on pages or in
mobile apps, links clicked, and conversion information. This information is used
to deliver advertising targeted to your interests on other companies' sites and
to analyze and track data, determine the popularity of certain content, and
better understand your activity. Some of our advertising partners enable us to
translate your email address or phone number into an identifier that cannot be
used to identify you personally. Our advertising partners then use that unique
identifier to show ads that are more relevant to you across the web and in
mobile apps. Some of the activities described in this section may constitute
“targeted advertising,” “sharing,” or “selling” under certain laws. To learn
more about the choices available to you with respect to these practices, see
below.





You can also learn more about interest-based ads, or opt out of having your web
browsing information used for behavioral advertising purposes by companies that
participate in the Digital Advertising Alliance, by visiting
https://www.aboutads.info/choices.




Audio and Video Recordings and Customer Support and Chat Conversations


If you contact customer support through our chat feature, we may monitor and
retain the chat conversation, including for training purposes. We also capture
audio and video recordings during video conference and audio calls with you.
Please do not use the chat feature or participate in video conference or audio
calls with us if you do not consent to our monitoring and retention of chat
conversations and video conference calls with you.




User-Submitted Information




As a general matter, we may ask you for information, or retain information, that
you provide to us in order to provide our Services to you, and to better serve
you and our customer base. This category of information includes information
submitted electronically, via phone, and in person through our stores. We may
also combine this information with Personal Information to provide you with
customized and personalized services.




We collect User-Submitted Information in the following ways:




Registration and Communicating with You




In order to use some features of the Website, App or other Services, including
the rental of Rent the Runway’s inventory, you must first create an account with
us and agree to the Terms of Service. To create an account, you must provide an
email address and create a password. We may also ask you for your birthday. We
use the email address you provide to contact you about the products and
Services, and to begin to create a tailored experience for you.




You may also provide us your contact information, such as your email address,
when you sign up to receive communications from us about the Services, events we
offer, and news and information that we think will interest you.




Orders




If you order a product from us, we request certain Personal Information from
you, whether you access the Services from our App, the Website or otherwise. You
must provide contact information (including name, shipping address, telephone
number) and a payment method. We use this information for billing purposes, to
fill your orders and to communicate with you about your orders. If we have
trouble processing an order, we will use this information to contact you.




We record what you order and associate it with your account profile. When you
return an item, we may ask you for information about your experience, such as,
if you wore it and for information regarding how it fit. We record that
information to better personalize our Services for you and to improve our
Services for others.


Personalization of Service




In order to improve your customer experience, we may request personal
characteristics, such as your height, bust, dress size, style and fit
preferences, your birthday, and the date and occasion for your rental. We may
also ask for your feedback and rating of our products. All of this information
is voluntary and helps us improve our Services by enabling us to create a
tailored experience for you and our other customers.  Although we believe that
providing this information will improve the Services we can offer to you, and
your experience of the Services, we will not require you to provide it. (Also,
although we may request information about personal physical characteristics, we
do not ask for uniquely identifying biometric information.)  We may also collect
approximate geolocation information from you.




Surveys or Contests




We may provide you the opportunity to participate in surveys or contests on our
Website or in connection with our Services.  If you participate, we will request
certain Personal Information. The requested information typically includes
contact information (such as name and email address) and demographic
information.


We may use this information to notify contest winners and to award prizes, to
monitor traffic to our Services, to improve the Services, and to send
participants an email newsletter.




Additional information practices (and terms and conditions) may apply to any
survey or contest, which will be made available with the survey or contest.
Please carefully review any additional information provided.




Third-Party Account Credentials




If you choose to provide us with your third-party account credentials to such
services as Google or Facebook, you understand that some content and/or Personal
Information may be shared between the third-party service and us. Any
information collected by a third-party service will be used in accordance with
that third party’s privacy policy, which we encourage you to review and
consider.


Public Feedback (Reviews) and Discussion Boards




If you choose to post messages to public message areas, such as submitting
reviews about the items you have worn, or leave feedback for others, that
information may become available to anyone. We are not responsible for the use
by others of the information you publicly disclose. Additionally, we may, but
are not obligated to, collect the information you post in public message areas
to resolve disputes, provide customer support and troubleshoot problems as
permitted by law.




Please be careful and closely consider disclosing any Personal Information in
public message areas.







3. How We Use Your Information




The purposes and ways that we may use Personal Information about you are
described throughout this Privacy Policy, often in connection with the kinds of
Personal Information we collect. Other uses of Personal Information are
described below.




In addition, we may use aggregate, statistical, and de-identified data, which
does not specifically identify any individuals, for any purpose.




General Uses of Your Information




We generally use the information we collect, including Personal Information
about you, for the following purposes:




- To Provide Our Services. We use your Personal Information to provide our
Services to you, including:




- To present you with products, information and content through the Services,
including personalization of the Services;




- To process transactions, including financial transactions, related to your use
of the Services;




- To assist you in finding a location to return an item, using location or
geolocation information you provide to us; and




- To respond to your questions or requests.




- For Communications and Marketing. We use your Personal Information to
communicate with you and provide you with information about Rent the Runway and
our marketing partners.




- To Develop and Improve Our Services. We may also use your Personal Information
as we work to continually improve our Services, our business and our operations.
For example, by:




- Analyzing usage or interest in certain features, or identifying items and
areas of interest to our customers.




- For Compliance, Fraud Prevention and Safety. We may use your Personal
Information and disclose it to law enforcement, government authorities, and
private parties as we believe necessary or appropriate to:




- Protect our, your or others’ rights, privacy, safety or property;




- Enforce the terms and conditions that govern use of our Services, including
for legal claims; and




- To prevent, identify, investigate and deter any fraudulent, harmful,
unauthorized or illegal activity.




- To Comply with Law. We may use your Personal Information as we believe
necessary or appropriate to comply with applicable laws, lawful requests, and
legal process.




- As Described or with Your Consent.  We may use your Personal Information for
any other purposes that we describe at the time we collect your Personal
Information, or otherwise with your consent.




Communications from Us


We use your contact information to communicate with you about Rent the Runway
and our marketing partners in the following ways:




- To provide newsletters, marketing emails or push notifications with special
promotional offers, updates and other relevant marketing content or news and
information that we think will interest you;




- To provide announcements about the Services;




- To communicate with you about the Services and your account, including updates
about the status of your orders; and




- To verify your identity and address for your orders and rentals.




We may communicate with you via phone, email, text messages and push
notifications to your mobile device. Standard call, message and data rates
charged by your mobile carrier may apply to text messages or other
communications received on your mobile device. See the Your Choices section for
more information on how to manage your communication preferences.







4. How We Disclose Your Information




We may disclose Personal Information about you, in general:




- As necessary to provide the Services;

- To service providers;

- To our corporate affiliates and business partners;

- For legal reasons or as required by law; and

- With your consent or at your direction.




The purposes and ways that we may disclose Personal Information about you are
described below in more detail.




Service Providers




We may provide Personal Information to third parties for use in performing
research and business functions (e.g., mailing, maintenance, security, data
analytics, communications, CRM, database management services, credit card
payment processing or data hosting) on our behalf (our “service providers”).
These service providers agree to use your Personal Information only in
accordance with our instructions, with information used only as described in
this Privacy Policy and for no other purpose than to provide the contracted-for
services.




Corporate Affiliate Parties




We may disclose some or all of your Personal Information with our affiliates
(including a parent company, subsidiaries, joint venture partners or other
companies that we control or that are under common control with us), in which
case we will seek to require those affiliates to honor this Privacy Policy.




For Legal Reasons and As Required by Law




We may disclose Personal Information if we believe that your actions are
inconsistent with our user agreements or policies, if we believe that you have
violated the law, or if we believe it is necessary to protect the rights,
property, and safety of Rent the Runway, our users, the public, or others. We
may also disclose Personal Information if we have a good-faith belief that doing
so is required under applicable law, for example if we receive a subpoena or
other judicial or administrative order or otherwise required by law. This may
include responding to legal requests from jurisdictions outside of the United
States, where we have a good faith belief that the response is required by law
in that jurisdiction.




In Connection with Business Transactions




We may disclose Personal Information in certain corporate transactions, such as
in connection with an actual or proposed merger, acquisition, or other sale of
or transfer of all or part of our business or assets, including as part of a
bankruptcy, liquidation, or other insolvency proceeding.




In the event of a change in ownership of Rent the Runway, or a merger with,
acquisition by, or transfer or sale of all or a portion of our assets to another
entity, we reserve the right to transfer all of your Personal Information,
including email addresses and other information about you collected by us (in
accordance with this policy), to that entity.


To Protect Rights




Additionally, we may disclose Personal Information where we, in good faith, deem
it appropriate or necessary to prevent violation of the Terms of Service or our
other agreements; take precautions against liability; protect the rights,
property, or safety of Rent the Runway, any individual, or the general public;
maintain and protect the security and integrity of our Services or
infrastructure; protect ourselves and our Services from fraudulent, abusive, or
unlawful uses; investigate and defend ourselves against third-party claims or
allegations; or assist government enforcement agencies.


With Your Consent or at Your Direction




We may disclose Personal Information when we have your consent or you direct us
to do so. For example, if you decide to participate in certain interactive areas
or features of our Services, such as writing a product review, you consent to
the disclosure of any personal information you provide in connection with your
post.




We may also disclose aggregated or de-identified information that cannot
reasonably be used to identify you. For example, Rent the Runway engages in
marketing and promotional activities with carefully screened brands, or,
“Partners,” during which we provide those Partners with aggregated or
de-identified information. If Rent the Runway processes, maintains, or uses
de-identified information, it will do so only in a de-identified fashion and
will not attempt to re-identify such information, except as permitted by law.




5. Third Party Websites




In the event that we provide links to other websites that we do not control,
whether or not those other websites refer to our branding, this Privacy Policy
does not apply to those other websites. Visitors to those websites are advised
to carefully read the policies on those individual websites.







6. Your Choices




Account Information


You can access, modify, and delete certain information stored within your online
account by logging into your account and visiting the “Profile” or “Your
Membership” sections.




Communications Preferences


You may opt out of receiving text messages or promotional emails from Rent the
Runway by following the instructions in those communications or by updating your
communication preferences in your customer account. If you opt out, we may still
send you non-promotional emails, such as those about your account or our ongoing
business relations.




Cookies and Similar Tracking Technologies




Rent the Runway uses cookies and similar tracking technologies to analyze visits
to our websites and interactions with our communications to help us improve our
website, services, and marketing campaigns. Most web browsers are set to accept
cookies by default. If you prefer, you can usually adjust your browser settings
to remove or reject browser cookies. You can also adjust certain cookie settings
by clicking Your Privacy Choices. Please note that removing or rejecting cookies
could affect the availability and functionality of our Services.




Mobile Push Notifications




With your permission, we may send push notifications to your mobile device. You
can deactivate these messages at any time by changing the notification settings
on your mobile device.




7. Security


We use reasonable security measures to protect against the loss, unauthorized
access, misuse, alteration and destruction of Personal Information under our
control, both during the transmission and once we receive it.




Although we make good faith efforts to maintain the security of such Personal
Information, no method of transmission over the Internet or method of electronic
data storage is 100% secure, and we cannot guarantee that the information will
remain free from unauthorized access, use, disclosure, or alteration. While we
work hard to ensure the integrity and security of our network and systems, we
cannot guarantee that our security measures will prevent hackers or other
unauthorized persons from illegally accessing or obtaining this information.









8. Children’s Privacy


Rent the Runway and the Services are not intended for or directed toward
children under 13 years of age, and children should not use the Services for any
purpose unless they have the consent of, and are under the supervision of, a
parent or guardian. We ask that individuals do not provide Personal Information
through our Services, and if we learn that we have collected or received
Personal Information from a child under 13 years of age, we will delete that
information




Additionally, we may collect Personal Information from teenagers between the
ages of 13 and 18, but only if such an individual is of legal age to enter into
a binding contract under applicable law, or with the consent and supervision of
a parent or legal guardians, as permitted by law.




If you are the parent or legal guardian of a child under 13 years of age who has
registered on the Website or App or you believe has otherwise provided Personal
Information to Rent the Runway without your consent, please contact Rent the
Runway at legal@renttherunway.com to have the account terminated and information
deleted.




If you believe that we may have inadvertently collected any Personal Information
about a child aged 13 years or younger, please contact us at
privacy@renttherunway.com or as provided in the “Contact Us” section below.




9. Additional Information for Customers Residing in Certain U.S. States




Certain U.S. states, including California, Colorado, Connecticut, Utah, and
Virginia, have enacted consumer privacy laws that grant their residents certain
rights and require additional disclosures (“State Laws”). If you reside in such
a state, this section applies to you.




Additional Disclosures




This Privacy Policy explains how we collect, use, and disclose information about
you, as well as our Targeted Advertising and Analytics practices. Below, we use
two different tables to summarize and explain this same information in
accordance with the State Laws. The tables describe our information practices
now and over the past 12 months.




Categories of Personal Information

Recipients of Personal Information

Use of Personal Information

Identifiers

Service providers

Affiliates

Third-party advertising companies

- To provide our Services



- For communications and marketing

- To develop and improve our Services

- For compliance, fraud prevention and safety

- To comply with law

- As described or with your consent

Financial information

Service providers

Commercial information

Service providers

Affiliates

Internet and network activity information

Service providers

Third-party advertising companies

Approximate Geolocation data

Service providers

Audio, electronic, visual or similar information

Service providers

Sensory information

Service providers (with permission)

Publicly available

Inferences drawn from Personal Information

Service providers

Affiliates




Personal Information that We “Share,” “Sell,” or Use for “Targeted Advertising”




Some of our advertising and analytics activities may constitute “sharing”, ”
“selling,” or “targeted advertising” under State Laws. In order to advertise our
products to you and better understand, improve, and personalize our interactions
with you, we have shared, sold, or disclosed for targeted advertising purposes
the following categories of Personal Information to the following categories of
third parties:




Category of Personal Information

Category of Third Parties

Identifiers

Third-party advertising companies

Internet and network activity information

Third-party advertising companies







Other Details about Our Information Practices




● We collect Personal Information directly from you (such as when you create an
account with us) and through passive data collection methods (such as
information collected from your mobile device or through cookies), each as
described in more detail in the “Information We Collect” section above.




● We do not knowingly collect, sell, or share Personal Information about
consumers under the age of 16.




● We do not collect information that is considered “sensitive” under State Laws.




● We store Personal Information associated with your account as necessary to
carry out the purposes for which we originally collected it and for other
business purposes explained in this Privacy Policy. For example, we retain a
record of your transactions with us to protect ourselves in the event of a legal
dispute; consequently, we generally retain this data for at least the statutory
limitation period on contractual claims.




Your Privacy Rights




Opt Out of Sales, Sharing, and Targeted Advertising




You have the right to opt out of sharing, sales, and targeted advertising at any
time by clicking here. If you are a resident of California, you can also opt out
of certain targeted advertising, sharing and sales by visiting our Services with
a legally-recognized opt-out preference signal enabled (such as the Global
Privacy Control). Please note that, depending on which legally-recognized
opt-out preference signal you use and whether you are logged into your account
with us, our processing of the signal may be limited to the specific browser or
device that you are using. You may need to renew your opt- out choice if you use
a different browser or device to access our Services or if you clear your
cookies because your opt-out choice may be linked to your browser only.




Access, Correction, and Deletion




You have the right to (1) request to know more about and access your Personal
Information, including in a portable format, (2) request deletion of your
Personal Information, and (3) request correction of inaccurate Personal
Information.

To request access, correction, or deletion of your Personal Information,  visit
this webpage  or call our toll-free number at +1 (888) 914-9661 and enter PIN:
996 984. You can also access, correct, or delete certain information stored
within your online account by logging into your account and visiting the
“Profile” or “Your Membership” sections.

We may verify your request by asking you to provide information related to your
recent interactions with us, such as your name, email and mailing address.




Appeals




If we deny your request, you may appeal our decision by contacting us at
legal@renttherunway.com. If you have concerns about the results of an appeal,
you may contact the attorney general in the state where you reside.









Nondiscrimination




We will not discriminate against you for exercising your privacy rights.









Authorized Agents




If you reside in California, Colorado, or Connecticut, you can designate an
authorized agent to submit a privacy rights request on your behalf. We may ask
authorized agents to submit proof of their authority to make the request, such
as a valid power of attorney or proof that they have signed permission from you.
In some cases, we may be required to contact you to verify your identity or
confirm you have granted the authorized agent permission to submit this request.
If you are an authorized agent seeking to make a request, please contact us at
legal@renttherunway.com






Notice of Financial Incentive




We may offer various financial incentives. For example, we may provide
discounts, coupons, or other benefits to customers who sign up to receive our
marketing messages, such as emails. When you participate in a financial
incentive, we collect Personal Information from you, such as identifiers (like
your email address), commercial information (like your purchase preferences and
interests or purchase history), inferences drawn about your preferences, and
other categories of personal information that relate to or are reasonably
capable of being associated with you. You can opt into a financial incentive by
following the sign-up or participation instructions provided, and, for any
ongoing benefits, you can opt-out at any time, such as by following the
unsubscribe instructions in the applicable program’s terms and conditions,
promotional emails, or contacting us at legal@renttherunway.com. In some cases,
we may provide additional terms and conditions for a financial incentive, which
we will provide to you when you sign up. The value of your Personal Information
is reasonably related to the value of the offer or discount presented to you.







10. Changes to this Privacy Policy




We may change this Privacy Policy from time to time. The most recent version of
the Privacy Policy will always be posted on the Website, with the effective date
posted at the top of the Privacy Policy. We may revise and update this Privacy
Policy if our practices change, as technology changes, or as we add new services
or change existing ones. If we make material changes to our Privacy Policy or
how we handle your Personal Information, or if we are going to use any Personal
Information in a manner that is materially different from that stated in our
Privacy Policy at the time we collected such information, we will try to notify
you of such changes reasonably in advance. By using our Services after the
effective date, you are deemed to consent to our then-current Privacy Policy.




11. Contact Us


If you have questions, concerns or feedback regarding this Privacy Policy or our
information practices, you can send an email to us at privacy@renttherunway.com
or by postal mail at:




Rent the Runway

10 Jay Street, Brooklyn, NY

Attn: Legal Department















NEVER MISS A STYLE BEAT

Sign up for emails to receive exclusive offers, trend reports, and styling tips.



*By entering your email address and clicking submit, you agree to receive
marketing emails from Rent the Runway,
and acknowledge our Terms of Service and Privacy Policy.

THE BASICS
 * How it Works
 * Finding Your Fit
 * Returning Your Rentals
 * Buying on RTR
 * Returning Your Purchases
 * Our Cleaning Process
 * Testimonials
 * Become an RTR Curator

Company
 * Vision
 * Story
 * Community
 * Sustainability
 * Investor Relations
 * Press
 * Careers
 * Advertise with Us
 * Partner with Us

Get Help
 * FAQs
 * Contact Us
 * Current Promotions


Rent on the runDownload
Be Social
VISIT OUR BLOGTHE SHIFT
©2023 Rent the Runway. All Rights Reserved.
Terms of ServicePrivacy PolicyAccessibility StatementYour Privacy Choices

Items will remain in your shopping bag for 20 minutes.

There are no items in your shopping bag.

Continue Shopping
















We use cookies and similar technologies, including those provided by third
parties, to view and retain your interactions on the site and for other
purposes. View our Privacy Policy for more information. Depending on where you
reside, you may also exercise your privacy choices, which are discussed in more
detail in our Privacy Policy.

Your Privacy Choices Accept Cookies


Your Opt Out Preference Signal is Honored


YOUR PRIVACY CHOICES

We and our advertising partners use cookies and other tracking technologies so
we can, among other things, show you ads promoting RTR on other sites and
services. These activities may be considered “sales,” “sharing,” or “targeted
advertising” under certain privacy laws. You can opt out of having your personal
information used or disclosed for these purposes via cookies and similar
technologies on our website by sliding the toggle below so that it states “off”
and then clicking the “Confirm Choices” button, or by visiting our website with
a legally-recognized opt-out preference signal, such as the Global Privacy
Control (“GPC”). Please note that if you use the toggle below, you will need to
renew your opt-out choice if you visit our website from another device or
browser, or if you clear your cookies.
Privacy Policy
Allow All

STRICTLY NECESSARY COOKIES

Always On

You cannot opt out of our Strictly Necessary Cookies since they ensure the
proper functioning of our website (such as remembering your settings, to log
into your account, to redirect you when you log out, prompting the cookie
banner, etc.). These cookies are usually only set in response to your requests
for services, such as setting your privacy preferences, or for logging in or
filling out forms. You can set your browser to block or alert you about these
cookies, but then some parts of the site will not work.

PERFORMANCE COOKIES

Always On

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. If you do not
allow these cookies, we will not know when you have visited our site and will
not be able to monitor its performance.

TARGETING COOKIES AND OTHER TRACKERS

Always On

These cookies and other trackers may be set through our site by our advertising
partners. They may be used by those companies to build a profile of your
interests and show you relevant advertisements on other sites. They do not store
directly personal information but are based on uniquely identifying your browser
and internet device. If you do not allow these cookies, you will experience
fewer ads that are targeted to your interests.

Back Button


PERFORMANCE COOKIES



Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
Switch Label label
Switch Label label
Switch Label label

Confirm My Choices