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Servicenorth
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SERVICE NORTH


 1. Home





 * WELCOME
   
   
   
   Welcome to Service North training! You have come to the right place to learn
   new skills and become more valuable in your community!!!
   
   
    * URL
      Service North - video tour URL
      
      
    * File
      Moodle Quick Reference Navigation Guide File
      
      

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COURSE CATEGORIES

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SERVICE NORTH BASICS (TIMS) (5)




SSI (7)




PEOPLE PERSON DEPARTMENT (1)




CLIENT 3



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AVAILABLE COURSES


SERVICE NORTH OVERVIEW



Service North Basics (TIMS)
Delivery Date: M/D/Y
What you will learn in this task module:

—1. The Service North concept explained
2. Who are the Customers of Service North?
3. Your role as an Associate
4. How the billable "task" system works


SAFETY BASICS



Service North Basics (TIMS)
Delivery Date: M/D/Y
What you will learn in this task module:

—1. Measures you can take to prevent fires on customer sites
2. Identify Personal Protective Equipment and why you need it every time
3. Review use of tailbord forms
4. When and how to safely lift heavy objects
5. Snow shoveling safety basics
6. Working in extreme temperatures - your rights and responsibilities


SAFETY RESPONSIBILITIES & RIGHTS



Service North Basics (TIMS)
Delivery Date: M/D/Y
What you will learn in this task module:

—1. Your rights and responsibility for a safe workplace as an employer and
worker
2. Your relationship with Worker's Safety Compensation Commission
3. How to arrange optional coverage as a sole proprietor
4. How to report a work place incident
5. Why, when and how to fill in tailbord forms
6. Your right to refuse unsafe work


SETTING UP YOUR ASSOCIATE BUSINESS



Service North Basics (TIMS)
Delivery Date: M/D/Y
What you will learn in this task module:

—1. Identify your skills, service & customers
2. Identify your projected revenue from billable tasks, other local customers
3. Identify supplies you need for your business
4. Decide on your business status
5. Understand the Workers Safety registration process
6. How to apply for your business License
7. Service North contract overview
8. Tax options for your business


COMMUNICATING, REPORTING & PAYMENT



Service North Basics (TIMS)
Delivery Date: M/D/Y
What you will learn in this task module:

—1. Basic phone communication skills
2. Basic email communication skills
3. How to sign up to perform a "task"
4. How to obtain blank "task reports'
5. Safety-in, safety-out call procedure
6. Tips on taking better photos
7. Attaching photos to task reports
8. How to fill in and submit task and checklist reports
9. Payment incentives on completed tasks


IDIRECT MODEM CHECKS



SSi Training
Delivery Date: M/D/Y
What you will learn in this task module:

—1. What is a Modem?
—2. What does an iDirect Modem do?
—3. Where does the Modem fit into the Satellite Network?
—4. Identify the location and types of iDirect Modems.
—5. What is the meaning of various status lights?
—6. What will the SSi Technician ask me to do?


SSPA MAINTENANCE



SSi Training
Delivery Date: M/D/Y
What you will learn in this task module:

1. Overview of a an SSPA
2. SSPA Safety?
3. Identify Components of an SSPA.
4. Turn off an SSPA.
5. Turn on an SSPA.
6. Replace SSPA Modules.
7. Complete SSPA tasks.




ONSITE TECHNICIAN SUPPORT



SSi Training
Delivery Date: M/D/Y
What you will learn in this task module

1. Who is an SSi technician and what is his/her job?
2. Your role in supporting a technician.
3. The types of services you may be asked to do.
4. The process for hiring local services.
5. Review TIMS safety procedures.
6. Review SSi-specific onsite hazards and cautions.
7. How to complete necessary task documentation.


UPS MAINTENANCE



SSi Training
Delivery Date: M/D/Y
What you will learn in this task module:

1. Overview of a UPS?
2. UPS Safety?
3. Identify Components of a GN UPS.
4. Report Status of a GN UPS.
5. Basic GN UPS Controls.
6. Replace GN UPS Modules.
7. Basic SSi UPS Features.




SSI AGENT ORIENTATION



SSi Training
Delivery Date: M/D/Y
What you will learn in this task module

1. Understanding Your Role as an SSi Agent
2. Outline of Potential Types of Work
3. Overview of SSi Communication System
4. Review of General Safety Information
5. Understanding Microwave Radiation
6. Review of Task Samples


REBOOT AND REPLACE CISCO EQUIPMENT



SSi Training
Delivery Date: M/D/Y
What you will learn in this task module:

1. How is Cisco Equipment used in the SSi Network?
2. Identify Cisco Equipment used by SSi Micro.
3. Reboot Cisco Equipment.
4. Replace Cisco Equipment.


SHIPPING AND RECEIVING



SSi Training
Delivery Date: M/D/Y
What you will learn in this task module

1. Importance of proper shipping and receiving procedures?
2. Proper shipping procedures.
3. Proper receiving procedures.
4. Complete proper documentation.




EXPLORING THE POSSIBILITIES......



1. Who is SSi?

2. What is a People Person Department?

3. What is possible?

4. What's after that?


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CALENDAR

◄   July |

AUGUST 2022

| September   ►

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NAVIGATION

 * Home
   
   * My courses
   
   * Service North - video tour
   
   * Moodle Quick Reference Navigation Guide
   
   * My courses
   
   * Courses


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DOCUMENTS ZONE

   Service North Basics (TIMS)

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   Client 2

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