www.tierpoint.com
Open in
urlscan Pro
141.193.213.20
Public Scan
Submitted URL: https://u28434311.ct.sendgrid.net/ls/click?upn=5ENv9hpRrKMWlhBCcTH6wLTE1wmUg1kELlOYGs7RMOHgs6-2B6zimO-2FPRHfjd9s4Sr5j34sbstCO766C2...
Effective URL: https://www.tierpoint.com/contact-us/customer-account-management/
Submission: On August 22 via manual from US — Scanned from DE
Effective URL: https://www.tierpoint.com/contact-us/customer-account-management/
Submission: On August 22 via manual from US — Scanned from DE
Form analysis
3 forms found in the DOMGET https://www.tierpoint.com/
<form role="search" method="get" class="menu-item__search-form" id="menu-item__search-form" action="https://www.tierpoint.com/">
<div class="menu-item__search-form-inner"><input type="text" class="menu-item__search-field" placeholder="Search" value="" name="s"><button type="submit" class="menu-item__search-submit" aria-label="search"> <svg class="svg-icon search-icon"
aria-labelledby="title desc" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 19.9 19.7">
<title id="title">Search Icon</title>
<desc id="desc">A magnifying glass icon.</desc>
<g class="search-path" fill="none" stroke="#848F91">
<path stroke-linecap="square" d="M18.5 18.3l-5.4-5.4"></path>
<circle cx="8" cy="8" r="7"></circle>
</g>
</svg></button></div>
</form>
GET https://tierpointdev.wpengine.com/
<form role="search" method="get" class="menu-item__search-form" id="menu-item__search-form" action="https://tierpointdev.wpengine.com/" style="display: none;">
<div class="menu-item__search-form-inner"><input type="text" class="menu-item__search-field" placeholder="Search" value="" name="s"><button type="submit" class="menu-item__search-submit" aria-label="search"> <svg class="svg-icon search-icon"
aria-labelledby="title desc" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 19.9 19.7">
<title id="title">Search Icon</title>
<desc id="desc">A magnifying glass icon.</desc>
<g class="search-path" fill="none" stroke="#848F91">
<path stroke-linecap="square" d="M18.5 18.3l-5.4-5.4"></path>
<circle cx="8" cy="8" r="7"></circle>
</g>
</svg></button></div>
</form>
POST https://585512.extforms.netsuite.com/app/site/crm/externalcasepage.nl?compid=585512&formid=8&h=AAFdikaIZvPNUpWXNk7DtRY-F1BR89MrvRe9bzh4gQHco7X1jyY
<form id="netsuite-585512" action="https://585512.extforms.netsuite.com/app/site/crm/externalcasepage.nl?compid=585512&formid=8&h=AAFdikaIZvPNUpWXNk7DtRY-F1BR89MrvRe9bzh4gQHco7X1jyY" enctype="multipart/form-data" method="post">
<div class="form-group">
<div class="row">
<div class="col-md-6 col-sm-12"><input style="margin-bottom:15px" class="form-control" name="custevent_tp_submitter_fn" required="" type="text" placeholder="First Name*"></div>
<div class="col-md-6 col-sm-12"><input style="margin-bottom:15px" class="form-control" name="custevent_tp_submitter_ln" required="" type="text" placeholder="Last Name*"></div>
</div>
<div id="info-row" class="row">
<div class="col-md-6 col-sm-12"></div>
<div class="col-md-6 col-sm-12"></div>
</div>
<div class="row">
<div class="col-md-6 col-sm-12"><input style="margin-bottom:15px" class="form-control" name="companyname" required="" type="text" placeholder="Company Name*"></div>
<div class="col-md-6 col-sm-12">
<a class="thumb info-thumb" href="#">
<img style="border: 2px;" src="https://www.tierpoint.com/wp-content/uploads/2022/06/info.png" alt=""></a>
<div id="info-img">
<img src="https://www.tierpoint.com/wp-content/uploads/2022/06/invoice_blur.jpg" alt=""> <img src="https://www.tierpoint.com/wp-content/uploads/2022/06/statement_blur.jpg" alt="">
</div>
<input style="margin-bottom:15px" class="form-control" name="custevent_tp_gpid_online" required="" type="text" placeholder="Customer Number*">
</div>
</div>
<div class="row">
<div class="col-md-6 col-sm-12"><input style="margin-bottom:15px" class="form-control" name="email" required="" type="email" placeholder="E-mail Address*"></div>
<div class="col col-md-6 col-sm-12"><input style="margin-bottom:15px" class="form-control" name="custevent_tp_submitter_phone" pattern="[0-9]{3}.?[0-9]{3}.?[0-9]{4}(sx[0-9]{1,6})?" required="" type="tel"
placeholder="Phone Number* (e.g. 123-123-1234)"></div>
</div>
<div class="row">
<div class="col-md-6 col-sm-12" style="margin-bottom:15px"><label for="custevent_tp_billing_inquiry_type">Select the Request Type</label><select id="custevent_tp_billing_inquiry_type" class="form-control"
name="custevent_tp_billing_inquiry_type" required="">
<option value=""></option>
<option value="3">Account Balance Questions</option>
<option value="19">ACH Auto-Debits to my account</option>
<option value="17">Apply Payments or Credits on my account</option>
<option value="7">Bill Pay Portal Questions</option>
<option value="1">Contract/Sales Order Questions</option>
<option value="20">Credit Rating Questions</option>
<option value="25">Customer Legal Name Change</option>
<option value="18">Early Termination or Finance Charge questions</option>
<option value="16">Make a Payment by Phone</option>
<option value="22">Monthly Service Invoice Questions</option>
<option value="10">New Customer Forms</option>
<option value="21">Overage Invoice Questions</option>
<option value="26">Payment Application Questions</option>
<option value="8">Refund Requests</option>
<option value="9">Request Invoice or Statement Copies</option>
<option value="23">Security Deposit Questions</option>
<option value="13">Service Cancellation</option>
<option value="24">Submit Remittance Information</option>
<option value="14">Taxation Questions</option>
<option value="27">Update Credit Card Information</option>
<option value="12">Update Invoice Address or Email</option>
<option value="15">Update/Add Purchase Order #</option>
<option value="11">W9 Requests</option>
</select></div>
<div class="col-md-6 col-sm-12" style="margin-bottom:15px"><label for="file">Upload a Document</label> <input class="form-control-file" name="file" type="file"></div>
</div>
<input id="title" class="form-control" name="title" type="text" placeholder="Request Subject" value="Initial" style="display: none;"> <textarea class="form-control" name="incomingmessage" required="" rows="5"
placeholder="Message to TierPoint..."></textarea>
<div style="margin-bottom:15px;margin-top:15px">By clicking submit below, you consent to allow TierPoint to store and process the information supplied above to fulfill your request. Shortly after submission, you will receive a confirmation email
with a case number.</div>
<script>
window.addEventListener('DOMContentLoaded', function() {
function correctCaptcha() {
jQuery("form#netsuite-585512").find(':button[type="submit"]').prop('disabled', false);
}
window.correctCaptcha = correctCaptcha;
jQuery(document).ready(function() {
jQuery('input#title').hide();
jQuery('select#custevent_tp_billing_inquiry_type').on('change', function() {
jQuery('input#title').val(jQuery('select#custevent_tp_billing_inquiry_type option:selected').text());
console.log(jQuery('input#title').val());
});
jQuery("form#netsuite-585512").find(':button[type="submit"]').prop('disabled', true);
});
});
</script>
<style>
body button.hs-button:disabled,
body input.hs-button:disabled {
opacity: 0.2;
}
</style>
<div class="g-recaptcha" data-sitekey="6LcjQeIgAAAAACRB4ABmXSvUOQKKJSqJaiamp3Ch" data-callback="correctCaptcha" style="margin-bottom:15px">
<div style="width: 304px; height: 78px;">
<div><iframe title="reCAPTCHA"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LcjQeIgAAAAACRB4ABmXSvUOQKKJSqJaiamp3Ch&co=aHR0cHM6Ly93d3cudGllcnBvaW50LmNvbTo0NDM.&hl=de&v=PRMRaAwB3KlylGQR57Dyk-pF&size=normal&cb=qan4is1b8zj6"
width="304" height="78" role="presentation" name="a-8fy5f8c037x4" frameborder="0" scrolling="no" sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"
data-gtm-yt-inspected-63674542_136="true" data-gtm-yt-inspected-17="true"></iframe></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;" data-gtm-yt-inspected-63674542_136="true" data-gtm-yt-inspected-17="true"></iframe>
</div>
<button class="hs-button submit-button" name="submit" type="submit" disabled="">Submit</button> <button class="hs-button submit-button" name="reset" type="reset">Reset</button>
<div style="margin-top:15px"> It may take several seconds for your submission to complete. Please be patient.</div>
</div>
</form>
Text Content
This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy. I accept I decline Skip to content * Company * About TierPoint * News * Events * Leadership * Success Stories * Careers * Resources * Knowledge Center * Blog * Connect Point * Cloud Computing: Strategic Guide * Colocation & Data Center: Strategic Guide * Disaster Recovery & DRaaS: Strategic Guide * Edge Computing: Strategic Guide * IT Security: Strategic Guide * Partners * Channel Partners * Technology Partners * Login * (877) 859-TIER * Search IconA magnifying glass icon. * Solutions * SolutionsWe employ a consultative approach to design and deliver customized technology solutions that help you achieve the outcomes your business demands.View All Solutions * Optimize IT SpendLeverage new cost models for technology * Business ContinuityMaximize uptime and minimize data loss * Protect My DataIncrease your resilience against cyber threats * Improve PerformanceOptimize customer and user experience * Close IT Skills GapScale your team’s capabilities and bandwidth * Modernize ITRefresh or retire IT infrastructure * Cloud-Enhanced InnovationAdvance your transformation initiatives * Services * Hybrid Cloud * Hybrid CloudWe are cloud agnostic. We’ll recommend the cloud solution that best meets workload requirements – and manage each platform. * Public CloudMulticloud and hybrid solutions Managed AzureManaged AWS * Private CloudHyperconverged (HCI) and dedicated, single-tenant cloud resources * Multitenant CloudSecure, enterprise-level solution on shared infrastructure * Cloud Connectiviy / On RampsHigh-performance on ramps between our data centers and public clouds * Applications * ApplicationsManaged application services can improve efficiency and reduce OpEx with highly experienced experts and up-to-date technology solutions. * SAP Managed ServicesDesign, implementation, management, security, and private cloud services * Virtual DesktopsConsistent and high-performance desktop environments – from anywhere * Microsoft 365Secure, optimized applications for productivity and collaboration across your unique workforce * Security * SecurityCustomize your security solution for a multilayered approach to safeguarding your environment. * CleanIP NGFW (Next-Generation Firewall)Secure your business with less complexity and more visibility * CleanIP XDR (Extended Detection and Response)Real-time, holistic view of your IT environment with response options * CleanIP MMFAManaged multi-factor authentication for secure and streamlined logins * CleanIP AVEndpoint anti-virus keeps your organization up and running * WAF & DDoSWeb Application Firewall and DDoS Defense defend against next-gen threats * ComplianceHelping ensure regulatory compliance across multiple industries * Advisory & Consulting * Advisory & ConsultingOur experts are in your corner, ready to help your team address evolving needs with consulting, solution design, and migration services. * Hybrid Cloud ConsultingIdentify the right mix of cloud solutions to fit your workloads * Security ConsultingIdentify vulnerabilities and optimize your security posture while meeting compliance requirements * BC/DR ConsultingBuild an implementation plan for business continuity and disaster recovery * Application ModernizationLower costs and gain advantages for your business with advanced technologies * Data & AnalyticsCapture the intelligence in your data * DevOpsSelect the right strategy, tools, and platforms to accelerate time-to-market * Disaster Recovery * Disaster RecoveryAvoid unexpected interruptions to operations and protect your data from cyber threats. * Disaster Recovery as a Service (DRaaS)Ensure resiliency for your applications, data, and infrastructure Zerto Nutanix Leap vCloud Director AvailabilityRecoverPoint for VMs * Backup as a Service (BaaS)Enterprise-grade backup protection powered by Commvault * Veeam Cloud ConnectExtend your Veeam backup infrastructure with hosted offsite backups * Managed Services * Managed ServicesYou don’t have to delay those strategic projects. TierPoint managed services take day-to-day management tasks off your team’s plate. * Database ManagementHigh availability, data protection, and performance management for MySQL and SQL databases * Help Desk ServicesBest-in-class, U.S.-based technical professionals provide 24×7 multi-tiered support * OS ManagementKeep your servers up to date, patched, optimized and available – to ensure optimal performance, security and uptime * Colo & Data Center Services * Colo & Data Center ServicesTierPoint data center services enable uptime and availability, compliance, and various connectivity options to reach your business goals. * ColocationMaximize availability, minimize risk and realize cost savings when you deploy hardware in our state-of-the-art facilities * Remote HandsOffload routine tasks and easily manage and monitor them from afar * Network ServicesAccess a spectrum of redundant, carrier-diverse connections and hyperscale cloud providers * Business Continuity WorkspaceSecondary workspace to keep employees productive during a disaster or disruption * IBM Managed Services * IBM Managed ServicesOur world-class team of IBM-certified solutions experts deliver comprehensive 24/7/365 management for your mainframe and IBM Power Systems workloads. * IBM Power SystemsManagement, maintenance, and SLAs for IBM Power Operating Systems (IBM i and AIX) production and recovery environments * IBM Mainframe (z)Monitoring and infrastructure management ensure consistent performance for production and recovery workloads * Data Centers * Arkansas * Little Rock Data Center * Connecticut * Waterbury Data Center * Florida * Jacksonville Data Center * Illinois * Chicago - Polk Data Center * Chicago – West Data Center * Kansas * Kansas City - Lenexa Data Center * Maryland * Baltimore Data Center * Baltimore - BWI Data Center * Massachusetts * Boston - Andover Data Center * Boston - Marlborough Data Center * Missouri * Kansas City Data Center * St. Louis - Millpark Data Center * St. Louis - Olive Data Center * St. Louis - Walnut Data Center * Nebraska * Omaha - Bellevue Data Center * Omaha - Midlands Data Center * New York * New York – Hawthorne Data Centers * North Carolina * Charlotte - Rose Lake Data Center * Charlotte - North Myers Data Center * Charlotte - Center Park Data Center * Raleigh Data Center * Raleigh - RTP Data Center * Oklahoma * Oklahoma City Data Centers * Tulsa - Archer Data Center * Tulsa - State Farm Data Center * Pennsylvania * Allentown - TekPark Data Center * Bethlehem Data Center * Lehigh Valley Data Center * Philadelphia Data Center * Valley Forge Data Center * South Dakota * Sioux Falls - East Data Center * Sioux Falls - West Data Center * Tennessee * Nashville Data Center * Texas * Dallas Data Center * Dallas-Allen Data Center * Washington * Seattle Data Center * Spokane Data Centers * Wisconsin * Milwaukee Data Center * Industries * IndustriesTierPoint delivers customized solutions that include cloud, disaster recovery, cybersecurity, and data center services.View All Industries * Financial ServicesCompliant IT services for regulated organizations * HealthcareProtect sensitive data & improve patient care * Technology & SaaSEdge data centers & big data storage solutions * Communication ProvidersData center, edge and IT solutions * Professional ServicesFlexible, secure IT solutions for legal, accounting, A&E, consulting firms, and more * Gov / Edu / Non ProfitTrusted IT solutions and compliance for public sector organizations * Manufacturing & Supply ChainOvercome IT complexity in the modern supply chain * Pricing Guidance * Why Tierpoint * Company * About TierPoint * News * Events * Leadership * Success Stories * Careers * Resources * Knowledge Center * Blog * Connect Point * Cloud Computing: Strategic Guide * Colocation & Data Center: Strategic Guide * Disaster Recovery & DRaaS: Strategic Guide * Edge Computing: Strategic Guide * IT Security: Strategic Guide * Partners * Channel Partners * Technology Partners * Login * (877) 859-TIER * Login * Contact Us Search IconA magnifying glass icon. CUSTOMER ACCOUNT MANAGEMENT Please use the form below to submit a request or inquiry to TierPoint. Select the Request Type Account Balance Questions ACH Auto-Debits to my account Apply Payments or Credits on my account Bill Pay Portal Questions Contract/Sales Order Questions Credit Rating Questions Customer Legal Name Change Early Termination or Finance Charge questions Make a Payment by Phone Monthly Service Invoice Questions New Customer Forms Overage Invoice Questions Payment Application Questions Refund Requests Request Invoice or Statement Copies Security Deposit Questions Service Cancellation Submit Remittance Information Taxation Questions Update Credit Card Information Update Invoice Address or Email Update/Add Purchase Order # W9 Requests Upload a Document By clicking submit below, you consent to allow TierPoint to store and process the information supplied above to fulfill your request. Shortly after submission, you will receive a confirmation email with a case number. Submit Reset It may take several seconds for your submission to complete. Please be patient. SUPPORT Customer Support For customer support, please use the Client Login, accessible here, or at the top of the page. Support Phone: (844) 200-8718 Security / AUP Alerts Suspected spamming or other illegal activity: abuse@tierpoint.com Corporate Headquarters 12444 Powerscourt Dr. Suite 450 St. Louis, MO 63131 (877) 859-8437 View our other locations Solutions * Optimize IT Spend * Business Continuity * Data Protection * Improve Performance * IT Skills Gap * Modernize IT * Cloud-Enabled Innovation Services * Hybrid Cloud/Cloud Solutions * Applications * IT Security * Advisory & Consulting * Disaster Recovery * Managed Services * Colo & Data Center Services * IBM Managed Services * Industries * Pricing Guidance * Glossary * Success Stories * Data Centers * Knowledge Center * Strategic Guides * About TierPoint * Careers * News * Events * Technology Partners * Channel Partner Program Contact Corporate Headquarters 12444 Powerscourt Dr. Suite 450 St. Louis, MO 63131 (877) 859-TIER Newsletter Join our quarterly mailing list Please enter a valid email address. Subscribe Thanks for subscribing! Please check your email for further instructions. Something went wrong. Please check your entries and try again. * Privacy Policy * Terms of Use * Acceptable Use ©2022 TierPoint, LLC | All right reserved word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1