account.miles-and-more.com
Open in
urlscan Pro
104.70.82.208
Public Scan
Submitted URL: https://t.mailing.lot.com/r/?id=h1f969faa,10533c7d,10533dbd&e=dXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPWxvdC1tJnV0bV9jYW1wYWln...
Effective URL: https://account.miles-and-more.com/web/row/en/login.html?redirect_uri=https://www.miles-and-more.com&client_id=agGBZmuTGwFXWzVDg8ck...
Submission: On October 26 via api from BE — Scanned from DE
Effective URL: https://account.miles-and-more.com/web/row/en/login.html?redirect_uri=https://www.miles-and-more.com&client_id=agGBZmuTGwFXWzVDg8ck...
Submission: On October 26 via api from BE — Scanned from DE
Form analysis 3 forms found in the DOM
POST
<form data-component="mfa" class="mfa__base form__container" method="POST"
data-component-param-mfa="{"I18N":{"startOver":"Start over","qrCodeImageAltText":"QR code","setupBtn":"Set up now","required":"Please enter the verification code from authenticator app","patternMismatchMam":"Please enter the code consisting of 6 digits.","dialogButtonCancel":"Cancel","copyIconAlt":"QR code","goToStep3Btn":"Go to step 3","dialogButtonClose":"Close","tooShort":"The verification code consists of six digits.","patternMismatch":"Only digits (0-9) are permitted.","confirm":"OK","continue":"Continue","submit":"Confirm"},"VALUES":{"successRedirectTimeout":""},"TEXTS":{"errorLinkText":"Go to error"}}">
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<section class="mfa__wrapper">
<div class="mfa__stepsWrapper">
<div class="mfa__step mfa__start" hidden="" tabindex="0" data-step-index="1">
<div class="travelid-infoBox mfa__infoBox mfa__infoBox--mam mfa__infoBox--notRegistered" hidden="">
<div class="notification__base notification__base--icon ">
<div class="notification__iconWrapper">
<span class="mamcomicon-ico33 ">
<svg focusable="false">
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<div class="notification__text">
<div class="notification__heading">
</div>
<p>Please set up two-factor authentication to make this change to your account. This will help you protect your account against unauthorised access as best as possible. In future you’ll then enter a code from your authentication app
every time you log in.</p>
</div>
</div>
</div>
<div class="travelid-infoBox mfa__infoBox mfa__infoBox--mam mfa__infoBox--reset" hidden="">
<div class="notification__base notification__base--icon ">
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<div class="notification__text">
<div class="notification__heading">
</div>
<p>Your two-factor authentication has been reset. Perform the setup process again to be able to log in to your account again.</p>
</div>
</div>
</div>
<h3 role="heading" class="mfa__heading">
<p>Protect your account with two-factor authentication by app:</p>
</h3>
<div class="mfa__listContainer">
<div class="listcontainer base">
<link rel="stylesheet" href="/etc.clientlibs/mam/web/components/listcontainer/clientlib.min.ACSHASH50e734fe9a9cac891f85fc59849659f1.css" type="text/css">
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<span></span>
<div class="listcontainer__base listcontainer__layoutIcon">
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<div class="listitem base">
<section class="mamcomcomponent listitem__component">
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<div class="listitem__iconContainer">
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<svg focusable="false">
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<p>Download authentication app</p>
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<p>Scan QR code or copy code</p>
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<div class="listitem base">
<section class="mamcomcomponent listitem__component">
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<svg focusable="false">
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<p>Set up now:</p>
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<div class="mfa__stepsInfo__row">
<div class="mfa__stepsInfo__number">1</div>
<div class="mfa__stepsInfo__description">Load an authentication app on your smartphone (e.g. Google Authenticator or Microsoft Authenticator).</div>
</div>
<div class="mfa__stepsInfo__row">
<div class="mfa__stepsInfo__number">2</div>
<div class="mfa__stepsInfo__description">Scan the QR code using the authentication app:</div>
</div>
<div class="mfa__stepsInfo__row">
<div class="mfa__stepsInfo__number"></div>
<div class="mfa__stepsInfo__description">
<div class="mfa__authenticatorSetup">
<div class="mfa__qrWrapper">
<div class="mfa__spinnerWrapper">
<script>
if (!window.mamcom) {
window.mamcom = {}
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if (!window.mamcom.animations) {
window.mamcom.animations = {}
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<div class="mfa__setupWrapper">
<div class="mfa__setupDescription">
<p><strong>Unable to scan the QR code?</strong></p>
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<div class="mfa__setupCodeWrapper">
<span class="mfa__setupCode"></span>
<div class="mfa__setupClipboard ">
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</div>
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</div>
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<div class="mfa__stepsInfo__number">3</div>
<div class="mfa__stepsInfo__description"> The authentication app shows you a code. Please enter this here: </div>
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<div class="mfa__stepsInfo__number"></div>
<div class="mfa__stepsInfo__description">
<section class="travelid-form__error mfa__error" aria-live="assertive" role="region" hidden="">
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<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
</p>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="mfa__step mfa__success" hidden="" tabindex="0" data-step-index="4">
<h3 role="heading" class="mfa__heading">
<p>You have set up two-factor authentication</p>
</h3>
<span class="mamcomicon-ico11 mamcomicon--baseline mfa__icon mfa__icon--success">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
<div class="mfa__description">
<p>Your account and data can now enjoy the best possible protection. </p>
<p><strong>Please note</strong>: from now on, you will also need the code from your authentication app every time you log in to your account.</p>
</div>
</div>
<div class="mfa__step mfa__reset" hidden="" tabindex="0" data-step-index="5">
<h3 role="heading" class="mfa__heading">
<p>Your access reactivation process could not be completed</p>
</h3>
<div class="mfa__description">
<p>Your two-factor authentication has been reset. However, the reactivation process was not completed in time, or you entered too many invalid codes. Please contact our Service Team:</p>
</div>
<div class="mfa__contactServiceCenter">
<link rel="stylesheet" href="/etc.clientlibs/mam/web/components/contactservicecenter/clientlib.min.ACSHASH281a74e7cc5f703c9f88fe6322f981d9.css" type="text/css">
<script defer="" src="/etc.clientlibs/mam/web/components/contactservicecenter/clientlib.min.ACSHASH0e832ada26361b96c564f365a04647cc.js"></script>
<section class="mamcomcomponent ">
<div data-component="contactservicecenter"
data-component-param-contactservicecenter="{"VALUES":{"showTabBar":"false","showPhonesOnly":"true","showAddressOnly":"false","blacklistedCountries":"[ch]","contactservicecenterpath":"/content/mam/web/gc/imported/weltweittabelle/_jcr_content.contactservicecenter.json/"},"I18N":{"TH":"Thursday","TU":"Tuesday","MO":"Monday","SU":"Sunday","WE":"Wednesday","SA":"Saturday","FR":"Friday"},"FEE_TEXTS":{"ch":"First 2 minutes: 0.08 CHF per minute; Next 10 minutes: 0.86 CHF per minute; All subsequent minutes: 0.08 CHR per minute; Price includes VAT."}}">
<div class="gridcontainer2 grid--mb3-up">
<div class="gridblockfull">
<nav class="contactservicecenter__tabBar mdc-tab-bar mdc-tab-bar-upgraded" role="tablist" hidden="true">
<span class="contactservicecenter__tabPhoneLink contactservicecenter__tabLink mdc-tab mdc-tab--active mdc-ripple-upgraded" id="tabPhonedc05a22614d3057b9eca4527aac4b98edb34b309cd3d8c0d64c9c0adfe16f511" role="tab"
aria-controls="phone" style="--mdc-ripple-fg-size: 0px; --mdc-ripple-fg-scale: Infinity;">Telephone</span>
<span class="contactservicecenter__tabAddressLink contactservicecenter__tabLink mdc-tab mdc-ripple-upgraded" id="tabAddressdc05a22614d3057b9eca4527aac4b98edb34b309cd3d8c0d64c9c0adfe16f511" role="tab" aria-controls="address"
style="--mdc-ripple-fg-size: 0px; --mdc-ripple-fg-scale: Infinity;">Address</span>
<span class="mdc-tab-bar__indicator" style="visibility: visible;"></span>
</nav>
<div class="contactservicecenter__base">
<div class="contactservicecenter__tab contactservicecenter__tabPhone contactservicecenter__tabPhonedc05a22614d3057b9eca4527aac4b98edb34b309cd3d8c0d64c9c0adfe16f511" role="tabpanel"
id="phonecontactdc05a22614d3057b9eca4527aac4b98edb34b309cd3d8c0d64c9c0adfe16f511">
<h2 class="mamcomcomponent__heading mamcomcomponent__heading--h2 contactservicecenter__tabHeading">Contact by telephone </h2>
<section class="localServiceCenter phone uneditable base contactservicecenter__phoneLocal contactservicecenter__phoneBase">
<header class="contactservicecenter__headlineAndAvailability">
<h3 class="mamcomcomponent__heading mamcomcomponent__heading--h3 contactservicecenter__headline">Your local Miles & More Service Centre</h3>
<span class="contactservicecenter__phoneAvailable" hidden="true">Currently available</span>
<div class="contactservicecenter__phoneNotAvailable">
<span>Available again on </span>
<span class="contactservicecenter__nextDayAvailable">Sunday 07:00</span>
</div>
</header>
<ul class="contactservicecenter__phonesList">
<li class="contactservicecenter__phoneDetails">
<div class="contactservicecenter__phoneNumberContainer">
<div class="travelid-icon-ico116">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico116"></use>
</svg>
</div>
<span class="contactservicecenter__phoneNumber">
<a class="contactservicecenter__phoneNumberLink" href="tel:069209777777">069 - 209 777 777</a>
</span>
</div>
</li>
</ul>
<div class="contactservicecenter__phoneWhenToReachUsWrapper">
<span class="contactservicecenter__whenToReachUsText">When you can contact us</span>
<button class="mamcomicon-ico31 contactservicecenter__phoneWhenToReachUsLink" type="button" aria-labelledby="d5e9f021afec0e12f0b5a1b09f46729e06f505b329c9739746b1068ef6a63447">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico31"></use>
</svg>
<span class="is-visuallyhidden">When you can contact us</span>
</button>
</div>
<div class="contactservicecenter__tooltip is-visuallyhidden" id="d5e9f021afec0e12f0b5a1b09f46729e06f505b329c9739746b1068ef6a63447">
<h3 class="contactservicecenter__openingHoursSubheading">Opening hours</h3>
<ul class="contactservicecenter__tooltipList">
<li><span class="contactservicecenter__openingHoursDay">Monday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Tuesday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Wednesday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Thursday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Friday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Saturday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Sunday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
</ul>
</div>
</section>
<div class="contactservicecenter__contactPointsDivider" hidden="true"></div>
<section class="corServiceCenter phone uneditable base contactservicecenter__phoneCountryOfResidence contactservicecenter__phoneBase" hidden="true">
<header class="contactservicecenter__headlineAndAvailability">
<h3 class="mamcomcomponent__heading mamcomcomponent__heading--h3 contactservicecenter__headline">The Miles & More Service Centre in your country</h3>
<span class="contactservicecenter__phoneAvailable">Currently available</span>
<div class="contactservicecenter__phoneNotAvailable">
<span>Available again on </span>
<span class="contactservicecenter__nextDayAvailable"></span>
</div>
</header>
<ul class="contactservicecenter__phonesList"></ul>
<div class="contactservicecenter__phoneWhenToReachUsWrapper">
<span class="contactservicecenter__whenToReachUsText">When you can contact us</span>
<button class="mamcomicon-ico31 contactservicecenter__phoneWhenToReachUsLink" type="button" aria-labelledby="7fda84404b20697c2f0dbb57d9c2c756c185bcb36ba1967069971fc63d4612da">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico31"></use>
</svg>
<span class="is-visuallyhidden">When you can contact us</span>
</button>
</div>
<div class="contactservicecenter__tooltip is-visuallyhidden" id="7fda84404b20697c2f0dbb57d9c2c756c185bcb36ba1967069971fc63d4612da">
<h3 class="contactservicecenter__openingHoursSubheading">Opening hours</h3>
<ul class="contactservicecenter__tooltipList"></ul>
</div>
</section>
</div>
<div class="contactservicecenter__tab contactservicecenter__tabAddress contactservicecenter__tabAddressdc05a22614d3057b9eca4527aac4b98edb34b309cd3d8c0d64c9c0adfe16f511" role="tabpanel"
id="addresscontactdc05a22614d3057b9eca4527aac4b98edb34b309cd3d8c0d64c9c0adfe16f511" hidden="true">
<h2 class="mamcomcomponent__heading mamcomcomponent__heading--h2 contactservicecenter__tabHeading">Written contact </h2>
<section class="localContactAddress contactaddress uneditable base contactservicecenter__addressLocal contactservicecenter__addressBase">
<p class="contactservicecenter__description">Your local Miles & More Service Centre</p>
<div class="contactservicecenter__addressWrapper">
<div class="contactservicecenter__addressIcon">
<span class="travelid-icon-ico97 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico97"></use>
</svg>
</span>
</div>
<div class="contactservicecenter__address">
<div class="contactservicecenter__addressLinesWrapper">
<p>Miles & More Service</p>
<p>Postfach 71 08 26</p>
<p>D-60498 Frankfurt</p>
</div>
</div>
</div>
</section>
<div class="contactservicecenter__contactPointsDivider" hidden="true"></div>
<section class="corContactAddress contactaddress uneditable base contactservicecenter__addressCountryOfResidence contactservicecenter__addressBase" hidden="true">
<p class="contactservicecenter__description">The Miles & More Service Centre in your country</p>
<div class="contactservicecenter__addressWrapper">
<div class="contactservicecenter__addressIcon">
<span class="travelid-icon-ico97 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico97"></use>
</svg>
</span>
</div>
<div class="contactservicecenter__address"></div>
</div>
</section>
</div>
</div>
<div class="contactservicecenter__statusBar memberstatus__background"></div>
</div>
</div>
</div>
</section>
</div>
</div>
<div class="mfa__step mfa__apiError" hidden="" tabindex="0" data-step-index="6">
<h3 role="heading" class="mfa__heading">
<p>The QR code could not be displayed</p>
</h3>
<span class="mamcomicon-ico12 mamcomicon--baseline mfa__icon mfa__icon--failed">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
<div class="mfa__description">
<p>We are currently experiencing technical difficulties. Please try again later.</p>
</div>
</div>
<div class="mfa__step mfa__ssoError" hidden="" tabindex="0" data-step-index="7">
<h3 role="heading" class="mfa__heading">
<p>This service is not available at the moment</p>
</h3>
<span class="mamcomicon-ico12 mamcomicon--baseline mfa__icon mfa__icon--failed">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
<div class="mfa__description">
<p>We are currently experiencing technical difficulties. Please try again later.</p>
</div>
</div>
<div class="mfa__step mfa__authenticationForm" hidden="" tabindex="0" data-step-index="8">
<div class="travelid-infoBox mfa__infoBox mfa__infoBox--mam mfa__infoBox--forcedAuthentication" hidden="">
<div class="notification__base notification__base--icon ">
<div class="notification__iconWrapper">
<span class="mamcomicon-ico33 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico33"></use>
</svg>
</span>
</div>
<div class="notification__text">
<div class="notification__heading">
</div>
<p>In order to continue, two-factor authentication is required to protect your account.</p>
</div>
</div>
</div>
<h3 role="heading" class="mfa__heading"> Two-factor authentication </h3>
<section class="travelid-form__error mfa__authenticationError" aria-live="assertive" role="region" hidden="">
<p class="travelid-form__errorText mfa__errorText"></p>
</section>
<div class="mfa__introDescription"> Open your authentication app, which will show you a code. Enter it here: </div>
<section class="mfa__authenticationWrapper">
<fieldset class="mfa__authenticationFieldset">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited ">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield " type="text" required="" placeholder="******" name="mfaVerificationCode" inputmode="numeric" id="id-mfaVerificationCode-textfield" autocapitalize="none"
autocomplete="one-time-code">
<label class="travelid-form__label" for="id-mfaVerificationCode-textfield"> 6-digit code </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__helpText "> Enter the code from the Authenticator app. </p>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">Please enter the verification code from authenticator app</span>
</span>
</p>
</div>
</div>
<script defer="" src="/etc.clientlibs/mam/web/components/travelid/forms/core/checkbox/clientlib.min.ACSHASH3461e937e4b61f1834fe5ad3d2d8da89.js"></script>
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--checkbox">
<div class="travelid-form__element">
<div class="travelid-form__element travelid-form__element--checkbox ">
<input class="travelid-form__input travelid-form__checkbox " type="checkbox" name="registerTrustedDevice" id="5d2ba0e4e954ad8242f9e9f9711c0cbeb9b89315c111d889bd455fa8ca9b90ac">
<label class="travelid-form__label travelid-form__label--checkbox " for="5d2ba0e4e954ad8242f9e9f9711c0cbeb9b89315c111d889bd455fa8ca9b90ac">
<span class="travelid-icon-ico293 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico293"></use>
</svg>
</span>
<p>Do not ask me again for the code in this browser</p>
</label>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
</p>
</div>
</div>
<button class="travelid-icon-ico32 travelid-tooltip__trigger tooltip__trigger " type="button" data-tooltip="travelid-tooltip-cd7855e9954f6111704bcc7c1f3ef014bf5c8e147e51e66b231d25c18f3bc638-label" aria-label="See description <p>Do not ask me again for the code in this browser</p>
">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico32"></use>
</svg>
</button>
<div class="travelid-tooltip__popup tooltip__popup" id="travelid-tooltip-cd7855e9954f6111704bcc7c1f3ef014bf5c8e147e51e66b231d25c18f3bc638-label" aria-hidden="true">
<span class="travelid-icon-ico8 travelid-icon--xs travelid-tooltip__close tooltip__close" data-tooltip="travelid-tooltip-cd7855e9954f6111704bcc7c1f3ef014bf5c8e147e51e66b231d25c18f3bc638-label" aria-label="Close">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico8"></use>
</svg>
</span>
<span class="tooltip__popupText">
<p>You can use this option to save your current browser as trusted. This means you will be able to log in without an additional code in future. You can save up to five browsers or apps as trusted.</p>
</span>
</div>
</div>
</fieldset>
</section>
</div>
<div class="mfa__step mfa__challengeBlocked" hidden="" tabindex="0" data-step-index="9">
<h3 role="heading" class="mfa__heading"> Login blocked temporarily </h3>
<span class="mamcomicon-ico12 mamcomicon--baseline mfa__icon mfa__icon--failed">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
<div class="mfa__description">
<p>The code was entered incorrectly too many times. For security reasons, we have blocked you from logging in. Please try again in 30 minutes.</p>
</div>
</div>
<div class="mfa__step mfa__addTrustedDeviceError" hidden="" data-step-index="10">
<h3 role="heading" class="mfa__heading"> Note </h3>
<div class="travelid-infoBox mfa__infoBox mfa__infoBox--mam mfa__infoBox--addTrustedDeviceError">
<div class="notification__base notification__base--icon ">
<div class="notification__iconWrapper">
<span class="mamcomicon-ico33 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico33"></use>
</svg>
</span>
</div>
<div class="notification__text">
<div class="notification__heading">
</div>
<p>You have logged in successfully. Unfortunately, your browser could not be saved as trusted. Please check in your profile under the security settings whether the maximum number of trusted browsers or apps has already been reached,
or try to save the browser as trusted again next time you log in.</p>
</div>
</div>
</div>
</div>
</div>
<div class="mfa__actionButtons" hidden="">
<button class="travelid-button travelid-button--small travelid-button--primary mfa__submitBtn " type="submit">
<span class="travelid-button__text">Set up now</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--small mfa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
<a class="travelid-button travelid-link mfa__infoLink mfa__infoLink--registration travelid-link--internal" target="_blank" href="https://www.miles-and-more.com/row/en/general-information/help-and-contact/help/2-factor-authentication.html" title=" (Opens in a new tab/window)">
<span class="travelid-icon-ico26 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico26"></use>
</svg>
</span>
<span class="travelid-button__text">More information about two-factor authentication</span>
</a>
<a class="travelid-button travelid-link mfa__infoLink mfa__infoLink--authentication travelid-link--internal" hidden="" target="_blank" href="https://www.miles-and-more.com/row/en/general-information/help-and-contact/help/2-factor-authentication.html" title=" (Opens in a new tab/window)">
<span class="travelid-icon-ico26 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico26"></use>
</svg>
</span>
<span class="travelid-button__text">Help with two-factor authentication</span>
</a>
</div>
</section>
</div>
<div class="form__actions">
</div>
</form>POST
<form class="travelid-login__form" method="POST" data-tooltip-status="tooltip">
<header class="travelid-login__header">
<h1 class="travelid-login__heading travelid-login__heading--anonymous travelid-headline2 travelid-form__headline" hidden="">
<p>Login</p>
</h1>
<h1 class="travelid-login__heading travelid-login__heading--loginId travelid-headline2 travelid-form__headline" data-login-step="1"> Login </h1>
<h1 class="travelid-login__heading travelid-login__heading--password travelid-headline2 travelid-form__headline" data-login-step="2" hidden="true"> Login </h1>
<h1 class="travelid-login__heading travelid-login__heading--reauth travelid-headline2 travelid-form__headline" data-login-step="2" data-login-reauth="true" hidden="true"> Authentication </h1>
<h2 class="travelid-form__text travelid-login__description travelid-login__description--reauth travelid-headline3" data-login-step="2" data-login-reauth="true" hidden="true"> Please enter your PIN or password to perform this action. </h2>
<h1 class="travelid-login__heading travelid-login__connect--stepOne travelid-form__headline" hidden="">
</h1>
<h1 class="travelid-login__heading travelid-login__connect--stepTwo travelid-form__headline" hidden="">
</h1>
<h1 class="travelid-login__heading travelid-login__migration--stepOne travelid-form__headline" hidden=""> Welcome to switching to your Travel ID </h1>
<h1 class="travelid-login__heading travelid-login__migration--stepTwo travelid-form__headline" hidden=""> Welcome </h1>
<h1 class="travelid-login__heading travelid-login__upgrade--stepOne travelid-form__headline" hidden=""> Login </h1>
<h1 class="travelid-login__heading travelid-login__upgrade--stepTwo travelid-form__headline" hidden=""> Welcome </h1>
<div class="travelid-login__outageBox notification__base notification__base--icon" data-login-step="1" hidden="true">
<div class="notification__iconWrapper">
<span class="travelid-icon-ico31 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico31"></use>
</svg>
</span>
</div>
<div class="notification__text">
<div class="travelid-login__outageHeading notification__heading"></div>
<span class="travelid-login__outageText"></span>
</div>
</div>
<h2 class="travelid-form__text travelid-login__description travelid-login__connect--stepOne" hidden="">
</h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__connect--stepTwo" hidden="">
</h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__migration--stepOne" hidden="">
</h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__migration--password travelid-login__migration--stepTwo" hidden="">
</h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__migration--pin travelid-login__migration--stepTwo" hidden="">
</h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__upgrade--stepOne" hidden=""> We are delighted that you want to earn miles with Miles & More in the future. Log in now to activate Miles & More. Please enter your
email address. </h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__upgrade--stepTwo" hidden=""> Please enter your password. </h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__description--anonymous travelid-headline3" hidden=""> Please log in to perform this action. Enter your servicecard number or Travel ID (email address). </h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__description--loginId travelid-headline3" data-login-step="1"> Please enter your servicecard number or Travel ID (email address). </h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__description--password travelid-headline3" data-login-step="2" hidden="true"> Please enter your password. </h2>
<h2 class="travelid-form__text travelid-login__description travelid-login__description--pin travelid-headline3" data-login-step="2" hidden="true"> Please enter your PIN. </h2>
</header>
<section class="travelid-form__error travelid-login__error" aria-live="assertive" role="region" hidden="">
<p class="travelid-form__errorText travelid-login__errorText"></p>
</section>
<section class="travelid-login__formElements">
<fieldset class="travelid-login__loginId">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withTooltip">
<div class="travelid-form__element is-unedited">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield " name="loginStepOne" id="id-loginStepOne-textfield" autocomplete="username" placeholder=" " required="required" type="text" value="">
<label class="travelid-form__label" for="id-loginStepOne-textfield">Travel ID (email address) / Servicecard number</label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">Please enter your Travel ID (email address) or servicecard number.</span>
</span>
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--patternMismatch" hidden="">
<span class="travelid-form__elementValidationMessageItemText">The username must start with a letter.</span>
</span>
</p>
</div>
<button class="travelid-icon-ico32 travelid-tooltip__trigger tooltip__trigger " type="button" data-tooltip="travelid-tooltip-be76ff65d737ea968021fce5a544b5d3c4a214fce49242886d7a69ad1f0111b8-label"
aria-label="See description Travel ID (email address) / Servicecard number">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico32"></use>
</svg>
</button>
<div class="travelid-tooltip__popup tooltip__popup" id="travelid-tooltip-be76ff65d737ea968021fce5a544b5d3c4a214fce49242886d7a69ad1f0111b8-label" aria-hidden="true">
<span class="travelid-icon-ico8 travelid-icon--xs travelid-tooltip__close tooltip__close" data-tooltip="travelid-tooltip-be76ff65d737ea968021fce5a544b5d3c4a214fce49242886d7a69ad1f0111b8-label" aria-label="Close">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico8"></use>
</svg>
</span>
<span class="tooltip__popupText">You entered your Travel ID (email address) when you registered. Your servicecard number consists of 15 digits and can be found on your Miles & More servicecard and in the email you received after
registration.</span>
</div>
</div>
</fieldset>
<fieldset class="travelid-login__loginPinPassword moveOffScreen" aria-hidden="true">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withTooltip">
<div class="travelid-form__element is-unedited travelid-form__passwordfield">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield " name="loginStepTwoPassword" id="id-loginStepTwoPassword-textfield" autocapitalize="none" autocomplete="off" placeholder=" " tabindex="-1" minlength="8"
pattern="^.{8,}$" required="required" type="password" value="">
<label class="travelid-form__label" for="id-loginStepTwoPassword-textfield"> Password </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button" tabindex="-1">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico150 travelid-form__passwordToggle" type="button" aria-label="Show" title="Show" tabindex="-1"><svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico150"></use>
</svg></button>
</span>
</div>
</div>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">Please enter your password.</span>
</span>
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--patternMismatch" hidden="">
<span class="travelid-form__elementValidationMessageItemText">At least 8 characters</span>
</span><span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--tooShort" hidden="">
<span class="travelid-form__elementValidationMessageItemText">At least 8 characters</span>
</span>
</p>
</div>
<button class="travelid-icon-ico32 travelid-tooltip__trigger tooltip__trigger " type="button" data-tooltip="travelid-tooltip-044a537736dfc87d6583ebc54697a8c876cd75175ad1a84ac0bb070add0d96ba-label" aria-label="See description Password"
tabindex="-1">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico32"></use>
</svg>
</button>
<div class="travelid-tooltip__popup tooltip__popup" id="travelid-tooltip-044a537736dfc87d6583ebc54697a8c876cd75175ad1a84ac0bb070add0d96ba-label" aria-hidden="true">
<span class="travelid-icon-ico8 travelid-icon--xs travelid-tooltip__close tooltip__close" data-tooltip="travelid-tooltip-044a537736dfc87d6583ebc54697a8c876cd75175ad1a84ac0bb070add0d96ba-label" aria-label="Close">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico8"></use>
</svg>
</span>
<span class="tooltip__popupText">Your password contains at least eight characters.</span>
</div>
</div>
</fieldset>
</section>
<footer class="travelid-login__footer">
<div class="travelid-login__formActions">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary travelid-login__continueButton " data-login-step-target="2" data-login-step="1" type="submit">
<span class="travelid-button__text">Next</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth travelid-button--primary travelid-login__loginButton " data-login-step="2" type="submit" hidden="true">
<span class="travelid-button__text">Log in</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
</div>
<div class="travelid-login__footerDivider"></div>
<div class="travelid-login__forgotLinks">
<div class="travelid-link__wrapper travelid-login__forgotPasswordLink" data-login-step="2" hidden="true">
<a href="https://account.miles-and-more.com/web/row/en/pin-password-forgotten.html?principal_type=USER_NAME&client_id=agGBZmuTGwFXWzVDg8ckGKGBytemE1nS&redirect_uri=https%3A%2F%2Fwww.miles-and-more.com&reduced_state=NONE%3Futm_medium%3Demail&response_type=code&scope=AUTHENTICATED%2520IDENTIFIED%2520urn%253Amilesandmore%253Atech%253Abackground%253Av1%253Aactive&state=%2F1&target_state=AUTHENTICATED&target_url=https%3A%2F%2Fconsent.msp.miles-and-more.com%2F" class="travelid-link travelid-link--internal">
Forgot your PIN or password?
</a>
</div>
</div>
<div class="travelid-login__resetStep" data-login-step="2" hidden="true">
<button class="travelid-button travelid-button--link travelid-login__backButton " data-login-step-target="1" tabindex="0" type="button">
<span class="travelid-icon-ico26 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico26"></use>
</svg>
</span>
<span class="travelid-button__text">Back</span>
</button>
<button type="button" class="travelid-button travelid-button--link travelid-login__logoutAndRefresh" data-login-reauth="true" hidden="">
<span class="travelid-button__text">Restart login</span>
</button>
</div>
<div class="travelid-login__forgotLinks">
<div class="travelid-link__wrapper travelid-login__forgotPasswordLink" data-login-step="1">
<a href="https://account.miles-and-more.com/web/row/en/pin-password-forgotten.html?principal_type=USER_NAME&client_id=agGBZmuTGwFXWzVDg8ckGKGBytemE1nS&redirect_uri=https%3A%2F%2Fwww.miles-and-more.com&reduced_state=NONE%3Futm_medium%3Demail&response_type=code&scope=AUTHENTICATED%2520IDENTIFIED%2520urn%253Amilesandmore%253Atech%253Abackground%253Av1%253Aactive&state=%2F1&target_state=AUTHENTICATED&target_url=https%3A%2F%2Fconsent.msp.miles-and-more.com%2F" class="travelid-link travelid-link--internal">
Forgot your PIN or password?
</a>
</div>
</div>
<div class="travelid-login__registrationHints" data-login-step="1">
<div class="travelid-form__text travelid-form travelid-login__registrationTextHint"> If you do not yet have a Miles & More servicecard number or Travel ID, register now for Travel ID. </div>
<div class="travelid-link__wrapper travelid-login__registrationLink">
<a class="travelid-link travelid-link--internal" href="https://account.miles-and-more.com/web/row/en/enrolment.html?client_id=agGBZmuTGwFXWzVDg8ckGKGBytemE1nS&principal_type=SERVICE_CARD_NUMBER&redirect_uri=https%3A%2F%2Fwww.miles-and-more.com&reduced_state=NONE%3Futm_medium%3Demail&response_type=code&scope=AUTHENTICATED%2520IDENTIFIED%2520urn%253Amilesandmore%253Atech%253Abackground%253Av1%253Aactive&state=%2F1&target_state=AUTHENTICATED&target_url=https%3A%2F%2Fconsent.msp.miles-and-more.com%2F">
<span>Register now</span>
</a>
</div>
</div>
<div class="travelid-login__additionalRegistrationText">
<p>Miles & More - earn miles and enjoy awards</p>
</div>
</footer>
</form>POST
<form data-component="twofa" data-component-needs-login-state="notbasic" class="twofa form__container" method="POST">
<div class="form__elements">
<section class="twofa-registration" hidden="">
<div class="twofa-registration__step twofa-registration__stepZero" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Activate two-factor authentication </h3>
<div class="twofa__description">
<p>Great to have you with us. In order to be able to enjoy all the features of your Miles & More mileage account, you must activate two-factor authentication. This provides maximum protection for sensitive processes such as changing
your personal data, PIN or password.</p>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Activate now</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Close</span>
</button>
</div>
</div>
<div class="twofa-registration__step twofa-registration__stepZeroRequired" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Activate two-factor authentication </h3>
<div class="twofa__description">
<p>Two-factor authentication provides maximum protection for sensitive processes such as changing your personal data, PIN or password. To activate, please start by entering your preferred mobile phone number. Unfortunately, you will not be
able to carry out the requested process without activation.</p>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="button">
<span class="travelid-button__text">Activate now</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Close</span>
</button>
</div>
</div>
<div class="twofa-registration__step twofa-registration__stepOne" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Please confirm your mobile phone number to activate two-factor authentication </h3>
<div class="twofa__description">
<p>The security of your data is very important to us. Before we activate two-factor authentication for you, please start by confirming your identity. A verification code will be sent to this mobile phone number for you to do so:</p>
</div>
<div class="twofa__phoneNumberDetails">
<div class="twofa__maskedPhoneNumber"></div>
<button class="twofa__changePhoneNumberBtn twofa__button" type="button" aria-label="need aria-label">
<span class="mamcomicon-ico49 mamcomicon--baseline ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico49"></use>
</svg>
</span>
</button>
</div>
<div class="twofa__errorMsg form__sambaError twofa-registration__stepTwoError" hidden=""></div>
<div class="twofa__errorDescription" hidden="">
<p>Unfortunately, an error has occurred. Please try again later.</p>
<button class="twofa__contactUsBtn twofa__button" type="button"> Contact </button>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Confirm</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</div>
<div class="twofa-registration__step twofa-registration__stepTwo" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Please confirm your mobile phone number </h3>
<div class="twofa__description">
<p>Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.</p>
</div>
<div class="form__group twofa__phoneNumber">
<link rel="stylesheet" href="/etc.clientlibs/mam/web/components/travelid/forms/core/phonenumber/clientlib.min.ACSHASH9b988e68e14872ff565a01187bfe8ebc.css" type="text/css">
<script defer="" src="/etc.clientlibs/mam/web/components/travelid/forms/core/phonenumber/clientlib.min.ACSHASH5e669ac1f58dcaab365a5e0d41eeb2fa.js"></script>
<fieldset class="travelid-form__fieldset travelid-form__phonegroup phonenumber__base" data-component="travelid-phonenumber"
data-component-param-travelid-phonenumber="{"VALUES":{"noPrefill":false,"noPrefixPrefill":true}}">
<div class="errorMessageBackendValidation" aria-live="assertive" role="region"></div>
<legend class="travelid-form__fieldsetLegend">Preferred mobile phone number</legend>
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip phonenumber__fieldsWrapper">
<div class="travelid-form__element travelid-form__element--phonenumber">
<div class="travelid-form__group travelid-form__group--standard travelid-form__group--phonenumber">
<div class="phonenumber__field phonenumber__field--prefix">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited travelid-form__element--typeahead">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield travelid-form__typeahead travelid-form__typeahead--prefix " type="text" required="" name="prefix" id="id-prefix-textfield">
<label class="travelid-form__label" for="id-prefix-textfield"> Country code </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
<span class="travelid-form__icon travelid-form__textfieldIcon">
<span class="travelid-icon-ico18 travelid-icon--xs travelid-form__typeaheadDropdownIcon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico18"></use>
</svg>
</span>
</span>
</div>
</div>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">Please enter your country code.</span>
</span>
</p>
</div>
</div>
</div>
<div class="phonenumber__field phonenumber__field--areaCode">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited ">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield " type="text" required="" placeholder="Area code" name="areaCode" id="id-areacode-textfield" autocomplete="off">
<label class="travelid-form__label" for="id-areacode-textfield"> Area code </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">This is a mandatory field. Please enter your area code.</span>
</span>
</p>
</div>
</div>
</div>
<div class="phonenumber__field phonenumber__field--number">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited ">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield " type="text" required="" placeholder="Telephone number" name="localNumber" id="id-number-textfield" autocomplete="off">
<label class="travelid-form__label" for="id-number-textfield"> Telephone number </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__helpText "> Enter your telephone number here. </p>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">This is a mandatory field. Please enter your telephone number here.</span>
</span>
</p>
</div>
</div>
</div>
</div>
<p class="travelid-form__helpText phonenumber__helpText">
</p>
<p class="travelid-form__elementValidationMessage phonenumber__errorMessage" aria-live="assertive" role="region" tabindex="0">
</p>
</div>
</div>
</fieldset>
</div>
<div class="twofa__errorMsg form__sambaError" hidden=""></div>
<div class="twofa__terms">
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Next</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</div>
<div class="twofa-registration__step twofa-registration__stepTwoBounced" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> The mobile phone number you have entered is invalid </h3>
<div class="twofa__description">
<p>Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.</p>
</div>
<div class="form__group twofa__phoneNumber">
<fieldset class="travelid-form__fieldset travelid-form__phonegroup phonenumber__base" data-component="travelid-phonenumber"
data-component-param-travelid-phonenumber="{"VALUES":{"noPrefill":false,"noPrefixPrefill":true}}">
<div class="errorMessageBackendValidation" aria-live="assertive" role="region"></div>
<legend class="travelid-form__fieldsetLegend">Preferred mobile phone number</legend>
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip phonenumber__fieldsWrapper">
<div class="travelid-form__element travelid-form__element--phonenumber">
<div class="travelid-form__group travelid-form__group--standard travelid-form__group--phonenumber">
<div class="phonenumber__field phonenumber__field--prefix">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited travelid-form__element--typeahead">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield travelid-form__typeahead travelid-form__typeahead--prefix " type="text" required="" name="prefix" id="id-prefix-textfield">
<label class="travelid-form__label" for="id-prefix-textfield"> Country code </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
<span class="travelid-form__icon travelid-form__textfieldIcon">
<span class="travelid-icon-ico18 travelid-icon--xs travelid-form__typeaheadDropdownIcon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico18"></use>
</svg>
</span>
</span>
</div>
</div>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">Please enter your country code.</span>
</span>
</p>
</div>
</div>
</div>
<div class="phonenumber__field phonenumber__field--areaCode">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited ">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield " type="text" required="" placeholder="Area code" name="areaCode" id="id-areacode-textfield" autocomplete="off">
<label class="travelid-form__label" for="id-areacode-textfield"> Area code </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">This is a mandatory field. Please enter your area code.</span>
</span>
</p>
</div>
</div>
</div>
<div class="phonenumber__field phonenumber__field--number">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited ">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield " type="text" required="" placeholder="Telephone number" name="localNumber" id="id-number-textfield" autocomplete="off">
<label class="travelid-form__label" for="id-number-textfield"> Telephone number </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__helpText "> Enter your telephone number here. </p>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">This is a mandatory field. Please enter your telephone number here.</span>
</span>
</p>
</div>
</div>
</div>
</div>
<p class="travelid-form__helpText phonenumber__helpText">
</p>
<p class="travelid-form__elementValidationMessage phonenumber__errorMessage" aria-live="assertive" role="region" tabindex="0">
</p>
</div>
</div>
</fieldset>
</div>
<div class="twofa__errorMsg form__sambaError" hidden=""></div>
<div class="twofa__terms">
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Next</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</div>
<div class="twofa-registration__step twofa-registration__stepThree" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Please confirm your mobile phone number </h3>
<div class="twofa__description">
<p>Your verification code will be sent to the following mobile phone number:</p>
</div>
<div class="twofa__maskedPhoneNumber"></div>
<div class="twofa__errorMsg form__sambaError twofa-registration__stepTwoError" hidden=""></div>
<div class="twofa__errorDescription" hidden="">
<p>Unfortunately, an error has occurred. Please try again later.</p>
<button class="twofa__contactUsBtn twofa__button" type="button"> Contact </button>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Confirm</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</div>
<div class="twofa-registration__step twofa-registration__stepFour" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Enter your verification code </h3>
<div class="twofa__description">
<p>A verification code has been sent to your mobile phone number. Please enter this code to complete activation of two-factor authentication.</p>
</div>
<div class="form__elementWrapper">
<div class="travelid-form__element is-unedited ">
<div class="travelid-form__textfield travelid--disabled">
<input class="travelid-form__input travelid-form__input--textfield " type="text" placeholder="******" name="twofa-registration-smsCode" inputmode="numeric" id="twofa-registration" disabled="" autocomplete="one-time-code">
<label class="travelid-form__label" for="twofa-registration"> Verification code </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__helpText "> Your verification code must have six digits. </p>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
</p>
</div>
</div>
<div class="twofa__errorMsg form__sambaError" hidden=""></div>
<div class="twofa__descriptionResend">
<p>If you do not receive a verification code within the next few minutes, you can request a new code.</p>
</div>
<button class="twofa__requestNewCodeBtn twofa__button" type="button"> Request new code </button>
<div class="twofa__requestNewCodeLoadingMsg twofa__requestNewCodeMsg" hidden="">
<span class="loadingSpinner ">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
<span class="twofa__requestNewCodeMsgText">Sending code</span>
</div>
<div class="twofa__requestNewCodeSuccessMsg twofa__requestNewCodeMsg" hidden="">
<span class="mamcomicon-ico13 mamcomicon--baseline ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico13"></use>
</svg>
</span>
<span class="twofa__requestNewCodeMsgText">The code has been sent</span>
</div>
<div class="twofa__requestNewCodeErrorMsg twofa__requestNewCodeMsg" hidden="">
<span class="mamcomicon-ico14 mamcomicon--baseline ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico14"></use>
</svg>
</span>
<span class="twofa__requestNewCodeMsgText"></span>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Confirm</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</div>
<div class="twofa-registration__step twofa-registration__stepFive" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> You have successfully activated two-factor authentication </h3>
<div class="twofa-registration__successMsg">
<span class="mamcomicon-ico13 mamcomicon--baseline twofa-registration__successIcon twofa-registration__hallwayPage">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico13"></use>
</svg>
</span>
<span class="twofa__description">
<p>Two-factor authentication has been successfully activated for your profile.</p>
</span>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Close</span>
</button>
</div>
</div>
</section>
<section class="twofa-authentication" hidden="">
<div class="twofa-authentication__step twofa-authentication__stepZero" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> The required authentication is not possible </h3>
<div class="twofa__description">
<p>No valid mobile phone number has been provided for the required two-factor authentication. Please contact the Miles & More Team to continue.</p>
</div>
<link rel="stylesheet" href="/etc.clientlibs/mam/web/components/travelid/contactservicecenter/clientlib/mam.min.ACSHASH7b0ca2bc4257773b5e72c66f56eb08ca.css" type="text/css">
<section class="mamcomcomponent ">
<div data-component="contactservicecenter"
data-component-param-contactservicecenter="{"VALUES":{"showTabBar":"false","showPhonesOnly":"true","showAddressOnly":"false","blacklistedCountries":"[ch]","contactservicecenterpath":"/content/mam/web/gc/imported/weltweittabelle/_jcr_content.contactservicecenter.json/"},"I18N":{"TH":"Thursday","TU":"Tuesday","MO":"Monday","SU":"Sunday","WE":"Wednesday","SA":"Saturday","FR":"Friday"},"FEE_TEXTS":{"ch":"First 2 minutes: 0.08 CHF per minute; Next 10 minutes: 0.86 CHF per minute; All subsequent minutes: 0.08 CHR per minute; Price includes VAT."}}">
<div class="gridcontainer2 grid--mb3-up">
<div class="gridblockfull">
<nav class="contactservicecenter__tabBar mdc-tab-bar mdc-tab-bar-upgraded" role="tablist" hidden="true">
<span class="contactservicecenter__tabPhoneLink contactservicecenter__tabLink mdc-tab mdc-tab--active mdc-ripple-upgraded" id="tabPhone408f114c1ad4665b1b02f98d4a04535390f65f0279ebd2c922b747f0341bc960" role="tab"
aria-controls="phone" style="--mdc-ripple-fg-size: 0px; --mdc-ripple-fg-scale: Infinity;">Telephone</span>
<span class="contactservicecenter__tabAddressLink contactservicecenter__tabLink mdc-tab mdc-ripple-upgraded" id="tabAddress408f114c1ad4665b1b02f98d4a04535390f65f0279ebd2c922b747f0341bc960" role="tab" aria-controls="address"
style="--mdc-ripple-fg-size: 0px; --mdc-ripple-fg-scale: Infinity;">Address</span>
<span class="mdc-tab-bar__indicator" style="visibility: visible;"></span>
</nav>
<div class="contactservicecenter__base">
<div class="contactservicecenter__tab contactservicecenter__tabPhone contactservicecenter__tabPhone408f114c1ad4665b1b02f98d4a04535390f65f0279ebd2c922b747f0341bc960" role="tabpanel"
id="phonecontact408f114c1ad4665b1b02f98d4a04535390f65f0279ebd2c922b747f0341bc960">
<h2 class="mamcomcomponent__heading mamcomcomponent__heading--h2 contactservicecenter__tabHeading">Contact by telephone </h2>
<section class="localServiceCenter phone uneditable base contactservicecenter__phoneLocal contactservicecenter__phoneBase">
<header class="contactservicecenter__headlineAndAvailability">
<h3 class="mamcomcomponent__heading mamcomcomponent__heading--h3 contactservicecenter__headline">Your local Miles & More Service Centre</h3>
<span class="contactservicecenter__phoneAvailable" hidden="true">Currently available</span>
<div class="contactservicecenter__phoneNotAvailable">
<span>Available again on </span>
<span class="contactservicecenter__nextDayAvailable">Sunday 07:00</span>
</div>
</header>
<ul class="contactservicecenter__phonesList">
<li class="contactservicecenter__phoneDetails">
<div class="contactservicecenter__phoneNumberContainer">
<div class="travelid-icon-ico116">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico116"></use>
</svg>
</div>
<span class="contactservicecenter__phoneNumber">
<a class="contactservicecenter__phoneNumberLink" href="tel:069209777777">069 - 209 777 777</a>
</span>
</div>
</li>
</ul>
<div class="contactservicecenter__phoneWhenToReachUsWrapper">
<span class="contactservicecenter__whenToReachUsText">When you can contact us</span>
<button class="travelid-icon-ico31 contactservicecenter__phoneWhenToReachUsLink" type="button" aria-labelledby="8436f5ac6f6ada6507849d8048b1cbcfbadb35e1db22b55363eb019d9367d272">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico31"></use>
</svg>
<span class="is-visuallyhidden">When you can contact us</span>
</button>
</div>
<div class="contactservicecenter__tooltip is-visuallyhidden" id="8436f5ac6f6ada6507849d8048b1cbcfbadb35e1db22b55363eb019d9367d272">
<h3 class="contactservicecenter__openingHoursSubheading">Opening hours</h3>
<ul class="contactservicecenter__tooltipList">
<li><span class="contactservicecenter__openingHoursDay">Monday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Tuesday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Wednesday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Thursday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Friday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Saturday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Sunday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
</ul>
</div>
</section>
<div class="contactservicecenter__contactPointsDivider" hidden="true"></div>
<section class="corServiceCenter phone uneditable base contactservicecenter__phoneCountryOfResidence contactservicecenter__phoneBase" hidden="true">
<header class="contactservicecenter__headlineAndAvailability">
<h3 class="mamcomcomponent__heading mamcomcomponent__heading--h3 contactservicecenter__headline">The Miles & More Service Centre in your country</h3>
<span class="contactservicecenter__phoneAvailable">Currently available</span>
<div class="contactservicecenter__phoneNotAvailable">
<span>Available again on </span>
<span class="contactservicecenter__nextDayAvailable"></span>
</div>
</header>
<ul class="contactservicecenter__phonesList"></ul>
<div class="contactservicecenter__phoneWhenToReachUsWrapper">
<span class="contactservicecenter__whenToReachUsText">When you can contact us</span>
<button class="travelid-icon-ico31 contactservicecenter__phoneWhenToReachUsLink" type="button" aria-labelledby="25d1fbd3833c76adae2beb7a0d19741ca5deb4c0c8b4cdb20106c18e409774a0">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico31"></use>
</svg>
<span class="is-visuallyhidden">When you can contact us</span>
</button>
</div>
<div class="contactservicecenter__tooltip is-visuallyhidden" id="25d1fbd3833c76adae2beb7a0d19741ca5deb4c0c8b4cdb20106c18e409774a0">
<h3 class="contactservicecenter__openingHoursSubheading">Opening hours</h3>
<ul class="contactservicecenter__tooltipList"></ul>
</div>
</section>
</div>
<div class="contactservicecenter__tab contactservicecenter__tabAddress contactservicecenter__tabAddress408f114c1ad4665b1b02f98d4a04535390f65f0279ebd2c922b747f0341bc960" role="tabpanel"
id="addresscontact408f114c1ad4665b1b02f98d4a04535390f65f0279ebd2c922b747f0341bc960" hidden="true">
<h2 class="mamcomcomponent__heading mamcomcomponent__heading--h2 contactservicecenter__tabHeading">Written contact </h2>
<section class="localContactAddress contactaddress uneditable base contactservicecenter__addressLocal contactservicecenter__addressBase">
<p class="contactservicecenter__description">Your local Miles & More Service Centre</p>
<div class="contactservicecenter__addressWrapper">
<div class="contactservicecenter__addressIcon">
<span class="travelid-icon-ico97 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico97"></use>
</svg>
</span>
</div>
<div class="contactservicecenter__address">
<div class="contactservicecenter__addressLinesWrapper">
<p>Miles & More Service</p>
<p>Postfach 71 08 26</p>
<p>D-60498 Frankfurt</p>
</div>
</div>
</div>
</section>
<div class="contactservicecenter__contactPointsDivider" hidden="true"></div>
<section class="corContactAddress contactaddress uneditable base contactservicecenter__addressCountryOfResidence contactservicecenter__addressBase" hidden="true">
<p class="contactservicecenter__description">The Miles & More Service Centre in your country</p>
<div class="contactservicecenter__addressWrapper">
<div class="contactservicecenter__addressIcon">
<span class="travelid-icon-ico97 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico97"></use>
</svg>
</span>
</div>
<div class="contactservicecenter__address"></div>
</div>
</section>
</div>
</div>
<div class="contactservicecenter__statusBar memberstatus__background"></div>
</div>
</div>
</div>
</section>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Close</span>
</button>
</div>
</div>
<div class="twofa-authentication__step twofa-authentication__stepOne" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Please confirm your identity </h3>
<div class="twofa__description">
<p>In order to continue, two-factor authentication is required to protect your account. A verification code will be sent to the following mobile phone number for you to do so.</p>
</div>
<div class="twofa__maskedPhoneNumber"></div>
<div class="twofa__description twofa__description--hiddenOnError twofa__description--hiddenAnonymous">
<p>If you do not wish to use this mobile phone number for two-factor authentication, you can simply change it in your profile.</p>
<a href="https://www.miles-and-more.com/row/en/account/my-profile/personal-details.html" class="twofa__link">To your profile</a>
</div>
<div class="twofa__description twofa__description--hiddenOnError">
<p>If you no longer have access to the mobile phone number you have stored, please contact the Miles & More Team.</p>
<button class="twofa__contactUsBtn twofa__button" type="button"> Contact </button>
</div>
<div class="twofa__errorMsg form__sambaError" hidden=""></div>
<div class="twofa__errorDescription" hidden="">
<p>Unfortunately, an error has occurred. Please try again later.</p>
<button class="twofa__contactUsBtn twofa__button" type="button"> Contact </button>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Request code</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</div>
<div class="twofa-authentication__step twofa-authentication__stepTwo" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Enter your verification code </h3>
<div class="twofa__description">
<p>A verification code has been sent to your mobile phone number. Please enter this code to complete the two-factor authentication process and continue.</p>
</div>
<div class="travelid-form__elementWrapper">
<div class="travelid-form__element is-unedited ">
<div class="travelid-form__textfield travelid--disabled">
<input class="travelid-form__input travelid-form__input--textfield " type="text" placeholder="******" name="twofa-authentication-smsCode" inputmode="numeric" id="twofa-authentication" disabled="" autocomplete="one-time-code">
<label class="travelid-form__label" for="twofa-authentication"> Verification code </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__helpText "> Your verification code must have six digits. </p>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
</p>
</div>
</div>
<div class="twofa__errorMsg form__sambaError" hidden=""></div>
<div class="twofa__descriptionResend">
<p>If you do not receive a verification code within the next few minutes, you can request a new code.</p>
</div>
<button class="twofa__requestNewCodeBtn twofa__button" type="button"> Request new code </button>
<div class="twofa__requestNewCodeLoadingMsg twofa__requestNewCodeMsg" hidden="">
<span class="loadingSpinner ">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
<span class="twofa__requestNewCodeMsgText">Sending code</span>
</div>
<div class="twofa__requestNewCodeSuccessMsg twofa__requestNewCodeMsg" hidden="">
<span class="travelid-icon-ico13 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico13"></use>
</svg>
</span>
<span class="twofa__requestNewCodeMsgText">The code has been sent</span>
</div>
<div class="twofa__requestNewCodeErrorMsg twofa__requestNewCodeMsg" hidden="">
<span class="travelid-icon-ico13 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico13"></use>
</svg>
</span>
<span class="twofa__requestNewCodeMsgText"></span>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Confirm</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</div>
</section>
<section class="twofa-contact" hidden="">
<h3 role="heading" class="twofa__heading"> Contact </h3>
<div class="twofa__description">
<p>Need help? The telephone number of the Miles & More Team is just a click away.</p>
</div>
<section class="mamcomcomponent ">
<div data-component="contactservicecenter"
data-component-param-contactservicecenter="{"VALUES":{"showTabBar":"false","showPhonesOnly":"true","showAddressOnly":"false","blacklistedCountries":"[ch]","contactservicecenterpath":"/content/mam/web/gc/imported/weltweittabelle/_jcr_content.contactservicecenter.json/"},"I18N":{"TH":"Thursday","TU":"Tuesday","MO":"Monday","SU":"Sunday","WE":"Wednesday","SA":"Saturday","FR":"Friday"},"FEE_TEXTS":{"ch":"First 2 minutes: 0.08 CHF per minute; Next 10 minutes: 0.86 CHF per minute; All subsequent minutes: 0.08 CHR per minute; Price includes VAT."}}">
<div class="gridcontainer2 grid--mb3-up">
<div class="gridblockfull">
<nav class="contactservicecenter__tabBar mdc-tab-bar mdc-tab-bar-upgraded" role="tablist" hidden="true">
<span class="contactservicecenter__tabPhoneLink contactservicecenter__tabLink mdc-tab mdc-tab--active mdc-ripple-upgraded" id="tabPhone6548f05e658c185685f6b5fe8b95f0fe0bac4ee2e03c04393f3dac8388758df2" role="tab" aria-controls="phone"
style="--mdc-ripple-fg-size: 0px; --mdc-ripple-fg-scale: Infinity;">Telephone</span>
<span class="contactservicecenter__tabAddressLink contactservicecenter__tabLink mdc-tab mdc-ripple-upgraded" id="tabAddress6548f05e658c185685f6b5fe8b95f0fe0bac4ee2e03c04393f3dac8388758df2" role="tab" aria-controls="address"
style="--mdc-ripple-fg-size: 0px; --mdc-ripple-fg-scale: Infinity;">Address</span>
<span class="mdc-tab-bar__indicator" style="visibility: visible;"></span>
</nav>
<div class="contactservicecenter__base">
<div class="contactservicecenter__tab contactservicecenter__tabPhone contactservicecenter__tabPhone6548f05e658c185685f6b5fe8b95f0fe0bac4ee2e03c04393f3dac8388758df2" role="tabpanel"
id="phonecontact6548f05e658c185685f6b5fe8b95f0fe0bac4ee2e03c04393f3dac8388758df2">
<h2 class="mamcomcomponent__heading mamcomcomponent__heading--h2 contactservicecenter__tabHeading">Contact by telephone </h2>
<section class="localServiceCenter phone uneditable base contactservicecenter__phoneLocal contactservicecenter__phoneBase">
<header class="contactservicecenter__headlineAndAvailability">
<h3 class="mamcomcomponent__heading mamcomcomponent__heading--h3 contactservicecenter__headline">Your local Miles & More Service Centre</h3>
<span class="contactservicecenter__phoneAvailable" hidden="true">Currently available</span>
<div class="contactservicecenter__phoneNotAvailable">
<span>Available again on </span>
<span class="contactservicecenter__nextDayAvailable">Sunday 07:00</span>
</div>
</header>
<ul class="contactservicecenter__phonesList">
<li class="contactservicecenter__phoneDetails">
<div class="contactservicecenter__phoneNumberContainer">
<div class="travelid-icon-ico116">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico116"></use>
</svg>
</div>
<span class="contactservicecenter__phoneNumber">
<a class="contactservicecenter__phoneNumberLink" href="tel:069209777777">069 - 209 777 777</a>
</span>
</div>
</li>
</ul>
<div class="contactservicecenter__phoneWhenToReachUsWrapper">
<span class="contactservicecenter__whenToReachUsText">When you can contact us</span>
<button class="travelid-icon-ico31 contactservicecenter__phoneWhenToReachUsLink" type="button" aria-labelledby="7d52f496a2da15bfecabef75595a17ffb8702678bdeb74ad69949defe3774c2a">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico31"></use>
</svg>
<span class="is-visuallyhidden">When you can contact us</span>
</button>
</div>
<div class="contactservicecenter__tooltip is-visuallyhidden" id="7d52f496a2da15bfecabef75595a17ffb8702678bdeb74ad69949defe3774c2a">
<h3 class="contactservicecenter__openingHoursSubheading">Opening hours</h3>
<ul class="contactservicecenter__tooltipList">
<li><span class="contactservicecenter__openingHoursDay">Monday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Tuesday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Wednesday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Thursday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Friday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Saturday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
<li><span class="contactservicecenter__openingHoursDay">Sunday</span><span class="contactservicecenter__openingHoursTime">07:00 - 22:00</span></li>
</ul>
</div>
</section>
<div class="contactservicecenter__contactPointsDivider" hidden="true"></div>
<section class="corServiceCenter phone uneditable base contactservicecenter__phoneCountryOfResidence contactservicecenter__phoneBase" hidden="true">
<header class="contactservicecenter__headlineAndAvailability">
<h3 class="mamcomcomponent__heading mamcomcomponent__heading--h3 contactservicecenter__headline">The Miles & More Service Centre in your country</h3>
<span class="contactservicecenter__phoneAvailable">Currently available</span>
<div class="contactservicecenter__phoneNotAvailable">
<span>Available again on </span>
<span class="contactservicecenter__nextDayAvailable"></span>
</div>
</header>
<ul class="contactservicecenter__phonesList"></ul>
<div class="contactservicecenter__phoneWhenToReachUsWrapper">
<span class="contactservicecenter__whenToReachUsText">When you can contact us</span>
<button class="travelid-icon-ico31 contactservicecenter__phoneWhenToReachUsLink" type="button" aria-labelledby="633e79deea9771966786aab1424a0f1dd10fa7187329faa659b81338f98f100d">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico31"></use>
</svg>
<span class="is-visuallyhidden">When you can contact us</span>
</button>
</div>
<div class="contactservicecenter__tooltip is-visuallyhidden" id="633e79deea9771966786aab1424a0f1dd10fa7187329faa659b81338f98f100d">
<h3 class="contactservicecenter__openingHoursSubheading">Opening hours</h3>
<ul class="contactservicecenter__tooltipList"></ul>
</div>
</section>
</div>
<div class="contactservicecenter__tab contactservicecenter__tabAddress contactservicecenter__tabAddress6548f05e658c185685f6b5fe8b95f0fe0bac4ee2e03c04393f3dac8388758df2" role="tabpanel"
id="addresscontact6548f05e658c185685f6b5fe8b95f0fe0bac4ee2e03c04393f3dac8388758df2" hidden="true">
<h2 class="mamcomcomponent__heading mamcomcomponent__heading--h2 contactservicecenter__tabHeading">Written contact </h2>
<section class="localContactAddress contactaddress uneditable base contactservicecenter__addressLocal contactservicecenter__addressBase">
<p class="contactservicecenter__description">Your local Miles & More Service Centre</p>
<div class="contactservicecenter__addressWrapper">
<div class="contactservicecenter__addressIcon">
<span class="travelid-icon-ico97 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico97"></use>
</svg>
</span>
</div>
<div class="contactservicecenter__address">
<div class="contactservicecenter__addressLinesWrapper">
<p>Miles & More Service</p>
<p>Postfach 71 08 26</p>
<p>D-60498 Frankfurt</p>
</div>
</div>
</div>
</section>
<div class="contactservicecenter__contactPointsDivider" hidden="true"></div>
<section class="corContactAddress contactaddress uneditable base contactservicecenter__addressCountryOfResidence contactservicecenter__addressBase" hidden="true">
<p class="contactservicecenter__description">The Miles & More Service Centre in your country</p>
<div class="contactservicecenter__addressWrapper">
<div class="contactservicecenter__addressIcon">
<span class="travelid-icon-ico97 ">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico97"></use>
</svg>
</span>
</div>
<div class="contactservicecenter__address"></div>
</div>
</section>
</div>
</div>
<div class="contactservicecenter__statusBar memberstatus__background"></div>
</div>
</div>
</div>
</section>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__backBtn " type="submit">
<span class="travelid-button__text">Back</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</section>
<section class="twofa-authentication__step twofa-changenumber" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Change mobile phone number </h3>
<div class="twofa__description">
<p>Please enter the new mobile phone number you wish to use for two-factor authentication.</p>
</div>
<div class="form__group twofa__phoneNumber">
<fieldset class="travelid-form__fieldset travelid-form__phonegroup phonenumber__base" data-component="travelid-phonenumber"
data-component-param-travelid-phonenumber="{"VALUES":{"noPrefill":false,"noPrefixPrefill":true}}">
<div class="errorMessageBackendValidation" aria-live="assertive" role="region"></div>
<legend class="travelid-form__fieldsetLegend">Preferred mobile phone number</legend>
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip phonenumber__fieldsWrapper">
<div class="travelid-form__element travelid-form__element--phonenumber">
<div class="travelid-form__group travelid-form__group--standard travelid-form__group--phonenumber">
<div class="phonenumber__field phonenumber__field--prefix">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited travelid-form__element--typeahead">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield travelid-form__typeahead travelid-form__typeahead--prefix " type="text" required="" name="prefix" id="id-prefix-textfield">
<label class="travelid-form__label" for="id-prefix-textfield"> Country code </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
<span class="travelid-form__icon travelid-form__textfieldIcon">
<span class="travelid-icon-ico18 travelid-icon--xs travelid-form__typeaheadDropdownIcon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico18"></use>
</svg>
</span>
</span>
</div>
</div>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">Please enter your country code.</span>
</span>
</p>
</div>
</div>
</div>
<div class="phonenumber__field phonenumber__field--areaCode">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited ">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield " type="text" required="" placeholder="Area code" name="areaCode" id="id-areacode-textfield" autocomplete="off">
<label class="travelid-form__label" for="id-areacode-textfield"> Area code </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">This is a mandatory field. Please enter your area code.</span>
</span>
</p>
</div>
</div>
</div>
<div class="phonenumber__field phonenumber__field--number">
<div class="travelid-form__elementWrapper travelid-form__elementWrapper--withoutTooltip">
<div class="travelid-form__element is-unedited ">
<div class="travelid-form__textfield ">
<input class="travelid-form__input travelid-form__input--textfield " type="text" required="" placeholder="Telephone number" name="localNumber" id="id-number-textfield" autocomplete="off">
<label class="travelid-form__label" for="id-number-textfield"> Telephone number </label>
<div class="travelid-form__textfieldIcons">
<span class="travelid-form__icon travelid-form__textfieldIcon">
<button class="travelid-icon-ico12 travelid-form__clear" type="button">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</button>
</span>
</div>
</div>
<p class="travelid-form__helpText "> Enter your telephone number here. </p>
<p class="travelid-form__elementValidationMessage" aria-live="assertive" role="region">
<span class="travelid-form__elementValidationMessageItem travelid-form__elementValidationMessageItem--valueMissing" hidden="">
<span class="travelid-form__elementValidationMessageItemText">This is a mandatory field. Please enter your telephone number here.</span>
</span>
</p>
</div>
</div>
</div>
</div>
<p class="travelid-form__helpText phonenumber__helpText">
</p>
<p class="travelid-form__elementValidationMessage phonenumber__errorMessage" aria-live="assertive" role="region" tabindex="0">
</p>
</div>
</div>
</fieldset>
</div>
<div class="twofa__terms">
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Next</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</section>
<section class="twofa-authentication__step twofa-changenumberConfirmation" hidden="" tabindex="0">
<h3 role="heading" class="twofa__heading"> Please confirm your mobile phone number </h3>
<div class="twofa__description">
<p>Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.</p>
</div>
<div class="twofa__phoneNumberConfirmation"></div>
<div class="twofa__errorMsg form__sambaError" hidden=""></div>
<div class="twofa__errorDescription" hidden="">
<p>Unfortunately, an error has occurred. Please try again later.</p>
<button class="twofa__contactUsBtn twofa__button" type="button"> Contact </button>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__saveBtn " type="submit">
<span class="travelid-button__text">Confirm</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Cancel</span>
</button>
</div>
</section>
<div class="twofa-error__container">
<div class="twofa-error__expiredCode twofa-error__step" hidden="">
<h3 role="heading" class="twofa__heading"> Your verification code has expired </h3>
<div class="twofa__description">
<p>Please request a new code. The verification code you have entered has expired. A new code will be sent to the following mobile phone number:</p>
</div>
<div class="twofa__maskedPhoneNumber"></div>
<div class="twofa__errorMsg form__sambaError" hidden=""></div>
<div class="twofa__errorDescription" hidden="">
<p>Unfortunately, an error has occurred. Please try again later.</p>
<button class="twofa__contactUsBtn twofa__button" type="button"> Contact </button>
</div>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth travelid-button--primary twofa__nextBtn " type="submit">
<span class="travelid-button__text">Request new code</span>
<span class="pluginsubmitbutton__spinnerWrapper" hidden="">
<span class="loadingSpinner " hidden="">
<svg focusable="false" class="loadingSpinner__circleWrapper" viewBox="0 0 50 50">
<circle class="path" cx="25" cy="25" r="20" fill="none" stroke-width="5" stroke-dasharray="90 150"></circle>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperSuccess pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico11 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico11"></use>
</svg>
</span>
</span>
<span class="pluginsubmitbutton__iconWrapper pluginsubmitbutton__iconWrapperError pluginsubmitbutton__iconWrapper--fadeIn" hidden="">
<span class="mamcomicon-ico12 pluginsubmitbutton__icon">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico12"></use>
</svg>
</span>
</span>
</button>
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Close</span>
</button>
</div>
</div>
<div class="twofa-error__exceedRequested twofa-error__step" hidden="">
<h3 role="heading" class="twofa__heading"> Authentication not possible <button class="mamcomicon-ico32 tooltip__trigger " type="button" data-tooltip="tooltip-c0460208a37d6ecb3a11f90a65baff3628e821521059025bc9c94babf44c2740-label"
aria-label="See description Authentication not possible">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico32"></use>
</svg>
</button>
<div class="tooltip__popup" id="tooltip-c0460208a37d6ecb3a11f90a65baff3628e821521059025bc9c94babf44c2740-label" aria-hidden="true">
<span class="mamcomicon-ico8 mamcomicon--xs tooltip__close" data-tooltip="tooltip-c0460208a37d6ecb3a11f90a65baff3628e821521059025bc9c94babf44c2740-label" aria-label="Close">
<svg focusable="false">
<use xlink:href="/etc.clientlibs/settings/wcm/designs/mam/web/publish/resources/icons/mam/symbol-defs-4-0-3.svg#mamcomicon-ico8"></use>
</svg>
</span>
<span class="tooltip__popupText">
<p>Were you unable to receive our text with your verification code on more than one occasion? If so, please check the following:</p>
<ul>
<li>Are you currently using the device with the mobile phone number you registered for two-factor authentication? You can check this in your profile on miles-and-more.com or in the Miles & More app.</li>
<li>Is your mobile device connected to a mobile network or Wi-Fi?</li>
<li>Check your device settings to see whether the receiving of text messages is disabled or other options are activated.</li>
<li>Restart your mobile device if necessary.</li>
</ul>
</span>
</div>
</h3>
<div class="twofa__description">
<p>You have requested too many verification codes within a short period of time. For security reasons, you are blocked from requesting further codes for 30 minutes. You can then request a new code and complete the authentication process.
</p>
</div>
<a href="https://www.miles-and-more.com/row/en/general-information/help-and-contact/help/faqs-2fa-activation.html" class="twofa__link" target="_blank" title="Opens in a new tab/window" rel="noopener" aria-label="Do you have any questions about two-factor authentication?">
Help & Service
</a>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Close</span>
</button>
</div>
</div>
<div class="twofa-error__exceedSubmitted twofa-error__step" hidden="">
<h3 role="heading" class="twofa__heading"> Authentication not possible </h3>
<div class="twofa__description">
<p>You have reached the maximum number of attempts to enter a valid verification code. For security reasons, you are blocked from entering further codes for 30 minutes. Please wait until this time has passed before trying again.</p>
</div>
<a href="https://www.miles-and-more.com/row/en/general-information/help-and-contact/help/faqs-2fa-activation.html" target="_blank" title="Opens in a new tab/window" rel="noopener" class="twofa__link" aria-label="Do you have any questions about two-factor authentication?">
Help & Service
</a>
<div class="twofa__actionButtons">
<button class="travelid-button travelid-button--fullwidth twofa__cancelBtn " type="button">
<span class="travelid-button__text">Close</span>
</button>
</div>
</div>
<div class="twofa-error__sso twofa-error__step" hidden="">
<h3 role="heading" class="twofa__heading"> The required authentication is not possible </h3>
<div class="twofa__description">
<p>Unfortunately, a technical error has occurred. Please try again later.</p>
</div>
<a href="" class="twofa__link" aria-label="Back to the app">
Back
</a>
</div>
<div class="twofa-error__registration twofa-error__step" hidden="">
<h3 role="heading" class="twofa__heading"> We want to protect your account: please update your app </h3>
<div class="twofa__description">
<p>In order to protect your information, miles and Points from external access, we have introduced two-factor authentication. You must set this up to continue to use all the functions of our app. To do so, please update your app and then
proceed.</p>
</div>
</div>
</div>
</div>
<div class="form__actions">
</div>
</form>Text Content
We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded. YOU ARE NOT AUTHORISED TO ACCESS THIS PAGE Continue here: To the Miles & More homepage See my account balance Please set up two-factor authentication to make this change to your account. This will help you protect your account against unauthorised access as best as possible. In future you’ll then enter a code from your authentication app every time you log in. Your two-factor authentication has been reset. Perform the setup process again to be able to log in to your account again. PROTECT YOUR ACCOUNT WITH TWO-FACTOR AUTHENTICATION BY APP: Download authentication app Scan QR code or copy code Enter authentication code SET UP NOW: 1 Load an authentication app on your smartphone (e.g. Google Authenticator or Microsoft Authenticator). 2 Scan the QR code using the authentication app: Unable to scan the QR code? Then enter the following code into your authentication app manually (or by copying it): Copied to clipboard SET UP NOW: 3 The authentication app shows you a code. Please enter this here: 6-digit code YOU HAVE SET UP TWO-FACTOR AUTHENTICATION Your account and data can now enjoy the best possible protection. Please note: from now on, you will also need the code from your authentication app every time you log in to your account. YOUR ACCESS REACTIVATION PROCESS COULD NOT BE COMPLETED Your two-factor authentication has been reset. However, the reactivation process was not completed in time, or you entered too many invalid codes. Please contact our Service Team: Telephone Address CONTACT BY TELEPHONE YOUR LOCAL MILES & MORE SERVICE CENTRE Currently available Available again on Sunday 07:00 * 069 - 209 777 777 When you can contact us When you can contact us OPENING HOURS * Monday07:00 - 22:00 * Tuesday07:00 - 22:00 * Wednesday07:00 - 22:00 * Thursday07:00 - 22:00 * Friday07:00 - 22:00 * Saturday07:00 - 22:00 * Sunday07:00 - 22:00 THE MILES & MORE SERVICE CENTRE IN YOUR COUNTRY Currently available Available again on When you can contact us When you can contact us OPENING HOURS WRITTEN CONTACT Your local Miles & More Service Centre Miles & More Service Postfach 71 08 26 D-60498 Frankfurt The Miles & More Service Centre in your country THE QR CODE COULD NOT BE DISPLAYED We are currently experiencing technical difficulties. Please try again later. THIS SERVICE IS NOT AVAILABLE AT THE MOMENT We are currently experiencing technical difficulties. Please try again later. In order to continue, two-factor authentication is required to protect your account. TWO-FACTOR AUTHENTICATION Open your authentication app, which will show you a code. Enter it here: 6-digit code Enter the code from the Authenticator app. Please enter the verification code from authenticator app Do not ask me again for the code in this browser You can use this option to save your current browser as trusted. This means you will be able to log in without an additional code in future. You can save up to five browsers or apps as trusted. LOGIN BLOCKED TEMPORARILY The code was entered incorrectly too many times. For security reasons, we have blocked you from logging in. Please try again in 30 minutes. NOTE You have logged in successfully. Unfortunately, your browser could not be saved as trusted. Please check in your profile under the security settings whether the maximum number of trusted browsers or apps has already been reached, or try to save the browser as trusted again next time you log in. Set up now Cancel More information about two-factor authentication Help with two-factor authentication LOGIN LOGIN LOGIN AUTHENTICATION PLEASE ENTER YOUR PIN OR PASSWORD TO PERFORM THIS ACTION. WELCOME TO SWITCHING TO YOUR TRAVEL ID WELCOME LOGIN WELCOME WE ARE DELIGHTED THAT YOU WANT TO EARN MILES WITH MILES & MORE IN THE FUTURE. LOG IN NOW TO ACTIVATE MILES & MORE. PLEASE ENTER YOUR EMAIL ADDRESS. PLEASE ENTER YOUR PASSWORD. PLEASE LOG IN TO PERFORM THIS ACTION. ENTER YOUR SERVICECARD NUMBER OR TRAVEL ID (EMAIL ADDRESS). PLEASE ENTER YOUR SERVICECARD NUMBER OR TRAVEL ID (EMAIL ADDRESS). PLEASE ENTER YOUR PASSWORD. PLEASE ENTER YOUR PIN. Travel ID (email address) / Servicecard number Please enter your Travel ID (email address) or servicecard number. The username must start with a letter. You entered your Travel ID (email address) when you registered. Your servicecard number consists of 15 digits and can be found on your Miles & More servicecard and in the email you received after registration. Password Please enter your password. At least 8 characters At least 8 characters Your password contains at least eight characters. Next Log in Forgot your PIN or password? Back Restart login Forgot your PIN or password? If you do not yet have a Miles & More servicecard number or Travel ID, register now for Travel ID. Register now Miles & More - earn miles and enjoy awards cancel ACTIVATE TWO-FACTOR AUTHENTICATION Great to have you with us. In order to be able to enjoy all the features of your Miles & More mileage account, you must activate two-factor authentication. This provides maximum protection for sensitive processes such as changing your personal data, PIN or password. Activate now Close ACTIVATE TWO-FACTOR AUTHENTICATION Two-factor authentication provides maximum protection for sensitive processes such as changing your personal data, PIN or password. To activate, please start by entering your preferred mobile phone number. Unfortunately, you will not be able to carry out the requested process without activation. Activate now Close PLEASE CONFIRM YOUR MOBILE PHONE NUMBER TO ACTIVATE TWO-FACTOR AUTHENTICATION The security of your data is very important to us. Before we activate two-factor authentication for you, please start by confirming your identity. A verification code will be sent to this mobile phone number for you to do so: Unfortunately, an error has occurred. Please try again later. Contact Confirm Cancel PLEASE CONFIRM YOUR MOBILE PHONE NUMBER Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication. Preferred mobile phone number Country code Please enter your country code. Area code This is a mandatory field. Please enter your area code. Telephone number Enter your telephone number here. This is a mandatory field. Please enter your telephone number here. Next Cancel THE MOBILE PHONE NUMBER YOU HAVE ENTERED IS INVALID Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication. Preferred mobile phone number Country code Please enter your country code. Area code This is a mandatory field. Please enter your area code. Telephone number Enter your telephone number here. This is a mandatory field. Please enter your telephone number here. Next Cancel PLEASE CONFIRM YOUR MOBILE PHONE NUMBER Your verification code will be sent to the following mobile phone number: Unfortunately, an error has occurred. Please try again later. Contact Confirm Cancel ENTER YOUR VERIFICATION CODE A verification code has been sent to your mobile phone number. Please enter this code to complete activation of two-factor authentication. Verification code Your verification code must have six digits. If you do not receive a verification code within the next few minutes, you can request a new code. Request new code Sending code The code has been sent Confirm Cancel YOU HAVE SUCCESSFULLY ACTIVATED TWO-FACTOR AUTHENTICATION Two-factor authentication has been successfully activated for your profile. Close THE REQUIRED AUTHENTICATION IS NOT POSSIBLE No valid mobile phone number has been provided for the required two-factor authentication. Please contact the Miles & More Team to continue. Telephone Address CONTACT BY TELEPHONE YOUR LOCAL MILES & MORE SERVICE CENTRE Currently available Available again on Sunday 07:00 * 069 - 209 777 777 When you can contact us When you can contact us OPENING HOURS * Monday07:00 - 22:00 * Tuesday07:00 - 22:00 * Wednesday07:00 - 22:00 * Thursday07:00 - 22:00 * Friday07:00 - 22:00 * Saturday07:00 - 22:00 * Sunday07:00 - 22:00 THE MILES & MORE SERVICE CENTRE IN YOUR COUNTRY Currently available Available again on When you can contact us When you can contact us OPENING HOURS WRITTEN CONTACT Your local Miles & More Service Centre Miles & More Service Postfach 71 08 26 D-60498 Frankfurt The Miles & More Service Centre in your country Close PLEASE CONFIRM YOUR IDENTITY In order to continue, two-factor authentication is required to protect your account. A verification code will be sent to the following mobile phone number for you to do so. If you do not wish to use this mobile phone number for two-factor authentication, you can simply change it in your profile. To your profile If you no longer have access to the mobile phone number you have stored, please contact the Miles & More Team. Contact Unfortunately, an error has occurred. Please try again later. Contact Request code Cancel ENTER YOUR VERIFICATION CODE A verification code has been sent to your mobile phone number. Please enter this code to complete the two-factor authentication process and continue. Verification code Your verification code must have six digits. If you do not receive a verification code within the next few minutes, you can request a new code. Request new code Sending code The code has been sent Confirm Cancel CONTACT Need help? The telephone number of the Miles & More Team is just a click away. Telephone Address CONTACT BY TELEPHONE YOUR LOCAL MILES & MORE SERVICE CENTRE Currently available Available again on Sunday 07:00 * 069 - 209 777 777 When you can contact us When you can contact us OPENING HOURS * Monday07:00 - 22:00 * Tuesday07:00 - 22:00 * Wednesday07:00 - 22:00 * Thursday07:00 - 22:00 * Friday07:00 - 22:00 * Saturday07:00 - 22:00 * Sunday07:00 - 22:00 THE MILES & MORE SERVICE CENTRE IN YOUR COUNTRY Currently available Available again on When you can contact us When you can contact us OPENING HOURS WRITTEN CONTACT Your local Miles & More Service Centre Miles & More Service Postfach 71 08 26 D-60498 Frankfurt The Miles & More Service Centre in your country Back Cancel CHANGE MOBILE PHONE NUMBER Please enter the new mobile phone number you wish to use for two-factor authentication. Preferred mobile phone number Country code Please enter your country code. Area code This is a mandatory field. Please enter your area code. Telephone number Enter your telephone number here. This is a mandatory field. Please enter your telephone number here. Next Cancel PLEASE CONFIRM YOUR MOBILE PHONE NUMBER Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication. Unfortunately, an error has occurred. Please try again later. Contact Confirm Cancel YOUR VERIFICATION CODE HAS EXPIRED Please request a new code. The verification code you have entered has expired. A new code will be sent to the following mobile phone number: Unfortunately, an error has occurred. Please try again later. Contact Request new code Close AUTHENTICATION NOT POSSIBLE WERE YOU UNABLE TO RECEIVE OUR TEXT WITH YOUR VERIFICATION CODE ON MORE THAN ONE OCCASION? IF SO, PLEASE CHECK THE FOLLOWING: * ARE YOU CURRENTLY USING THE DEVICE WITH THE MOBILE PHONE NUMBER YOU REGISTERED FOR TWO-FACTOR AUTHENTICATION? YOU CAN CHECK THIS IN YOUR PROFILE ON MILES-AND-MORE.COM OR IN THE MILES & MORE APP. * IS YOUR MOBILE DEVICE CONNECTED TO A MOBILE NETWORK OR WI-FI? * CHECK YOUR DEVICE SETTINGS TO SEE WHETHER THE RECEIVING OF TEXT MESSAGES IS DISABLED OR OTHER OPTIONS ARE ACTIVATED. * RESTART YOUR MOBILE DEVICE IF NECESSARY. You have requested too many verification codes within a short period of time. For security reasons, you are blocked from requesting further codes for 30 minutes. You can then request a new code and complete the authentication process. Help & Service Close AUTHENTICATION NOT POSSIBLE You have reached the maximum number of attempts to enter a valid verification code. For security reasons, you are blocked from entering further codes for 30 minutes. Please wait until this time has passed before trying again. Help & Service Close THE REQUIRED AUTHENTICATION IS NOT POSSIBLE Unfortunately, a technical error has occurred. Please try again later. Back WE WANT TO PROTECT YOUR ACCOUNT: PLEASE UPDATE YOUR APP In order to protect your information, miles and Points from external access, we have introduced two-factor authentication. You must set this up to continue to use all the functions of our app. To do so, please update your app and then proceed. LEAVE PAGE AND DISCARD CHANGES? The information you have entered will be lost when you leave the page. Cancel Leave page Help & contact Legal information Data protection T&Cs