www.athenahealth.com Open in urlscan Pro
208.78.141.209  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Menu

 * Solutions Solutions
 * Who We Serve Who We Serve
 * Why Choose Us Why Choose Us
 * About About
 * Resources Resources

Schedule a 1:1 meeting

Schedule a 1:1 meeting
Patients
Login

Solutions
 * Electronic Health Records
   Electronic Health Records
   Electronic Health Records
    * Electronic Health Records
      
      Technology that supports clinical efficiency while keeping you ahead of
      industry change.
   
    * Mobile Capabilities
      
      Accomplish meaningful clinical work on the go from your mobile device.
   
    * Voice Solutions
      
      Save time and boost clinical efficiency with our fully integrated,
      hand-free products.
   
    * athenaOne
      
      The industry’s most adaptable, network-enabled suite of healthcare
      solutions.
   
    * See our EHR solution in action
      
      Learn how our technology makes documentation more efficient and keeps
      clinicians compliant without slowing them down.

 * Revenue Cycle Services
   Revenue Cycle Services
   Revenue Cycle Services
    * Revenue Cycle Services
      
      Drive efficiency through your entire revenue cycle, whatever your
      organization’s size.
   
    * Billing and Staff Productivity Booster
      
      Drive better RCM outcomes by gamifying your revenue cycle processes.
   
    * athenaOne
      
      The industry’s most adaptable, network-enabled suite of healthcare
      solutions.
   
    * See our Medical Billing solution in action
      
      Speed up your revenue cycle and improve financial outcomes with our
      cloud-based medical billing solution that identifies errors before they’re
      made and offers on-demand performance reporting.

 * Patient Engagement
   Patient Engagement
   Patient Engagement
    * Patient Engagement
      
      Stay connected with patients through every stage of their visit.
   
    * athenaOne
      
      The industry’s most adaptable, network-enabled suite of healthcare
      solutions.
   
    * See our Patient Engagement solution in action
      
      Reduce no-shows, empower patients to participate in their care, and build
      stronger patient-provider relationships throughout the continuum of care
      with athenaCommunicator.

 * Population Health
   Population Health
   Population Health
    * Population Health
      
      Coordinate care, engage patients, and manage populations of any size
      across multiple EHRs.
   
    * See Population Health in action
      
      Manage risk more safely by staying connected with patients and keeping
      them engaged with you and their healthcare.

 * Telehealth
   Telehealth
   Telehealth
    * athenaTelehealth
      
      A convenient and secure way to deliver virtual care to your patients.
   
    * See our Telehealth solution in action
      
      With integrated workflows and functionality that’s easy for both patients
      and providers, athenaTelehealth offers a safe and convenient virtual care
      solution as an alternative to in-person visits.

 * Platform Services
   Platform Services
   Platform Services
    * Platform Services
      
      Extend athenaOne with differentiated apps, exchange clinical data across
      systems, and effortlessly explore clinical and financial data.
   
    * Developer Portal
      
      Tools and resources to support building apps and interfaces to support
      them.

 * Marketplace Program
   Marketplace Program
   Marketplace Program
    * Marketplace Partners
      
      Build best-in-class integrations using our robust library of APIs, and
      market them to the nation’s largest connected healthcare ecosystem.
   
    * Developer Portal
      
      Tools and resources to support building apps and interfaces to support
      them.
   
    * The athenahealth Marketplace
      
      Shop for apps and services that integrate with our solutions to optimize
      your workflows and experience.

 * Advisory Services
   Advisory Services
   Advisory Services
    * 
   
    * Advisory Services
      
      Experts ready to help improve your workflows, performance, and ROI.

 * epocrates®
   epocrates®
   epocrates®
    * 
   
    * epocrates®
      
      A powerful tool that provides vital clinical knowledge and supports
      medical decisions whenever you need it.

 * ELECTRONIC HEALTH RECORDS
   
   Technology that supports clinical efficiency while keeping you ahead of
   industry change.

 * MOBILE CAPABILITIES
   
   Accomplish meaningful clinical work on the go from your mobile device.

 * VOICE SOLUTIONS
   
   Save time and boost clinical efficiency with our fully integrated, hand-free
   products.

 * ATHENAONE
   
   The industry’s most adaptable, network-enabled suite of healthcare solutions.

 * See our EHR solution in action
   
   Learn how our technology makes documentation more efficient and keeps
   clinicians compliant without slowing them down.
   
   Watch video

 * REVENUE CYCLE SERVICES
   
   Drive efficiency through your entire revenue cycle, whatever your
   organization’s size.

 * BILLING AND STAFF PRODUCTIVITY BOOSTER
   
   Drive better RCM outcomes by gamifying your revenue cycle processes.

 * ATHENAONE
   
   The industry’s most adaptable, network-enabled suite of healthcare solutions.

 * See our Medical Billing solution in action
   
   Speed up your revenue cycle and improve financial outcomes with our
   cloud-based medical billing solution that identifies errors before they’re
   made and offers on-demand performance reporting.
   
   Watch video

 * PATIENT ENGAGEMENT
   
   Stay connected with patients through every stage of their visit.

 * ATHENAONE
   
   The industry’s most adaptable, network-enabled suite of healthcare solutions.

 * See our Patient Engagement solution in action
   
   Reduce no-shows, empower patients to participate in their care, and build
   stronger patient-provider relationships throughout the continuum of care with
   athenaCommunicator.
   
   Watch video

 * POPULATION HEALTH
   
   Coordinate care, engage patients, and manage populations of any size across
   multiple EHRs.

 * See Population Health in action
   
   Manage risk more safely by staying connected with patients and keeping them
   engaged with you and their healthcare.
   
   Watch video

 * ATHENATELEHEALTH
   
   A convenient and secure way to deliver virtual care to your patients.

 * See our Telehealth solution in action
   
   With integrated workflows and functionality that’s easy for both patients and
   providers, athenaTelehealth offers a safe and convenient virtual care
   solution as an alternative to in-person visits.
   
   Watch video

 * PLATFORM SERVICES
   
   Extend athenaOne with differentiated apps, exchange clinical data across
   systems, and effortlessly explore clinical and financial data.

 * Developer Portal
   
   Tools and resources to support building apps and interfaces to support them.
   
   Learn more

 * MARKETPLACE PARTNERS
   
   Build best-in-class integrations using our robust library of APIs, and market
   them to the nation’s largest connected healthcare ecosystem.

 * DEVELOPER PORTAL
   
   Tools and resources to support building apps and interfaces to support them.

 * The athenahealth Marketplace
   
   Shop for apps and services that integrate with our solutions to optimize your
   workflows and experience.
   
   Visit the Marketplace

 * 

 * Advisory Services
   
   Experts ready to help improve your workflows, performance, and ROI.
   
   Explore Advisory Services

 * 

 * epocrates®
   
   A powerful tool that provides vital clinical knowledge and supports medical
   decisions whenever you need it.
   
   Explore epocrates

Who We Serve  
 * Who We Serve
   Who We Serve
   Who We Serve
    * Medical Practices
    * Internal and Family Medicine
    * Pediatrics
    * Cardiology
    * FQHC
    * Ob-Gyn
    * Urgent Care
   
    * Hospitals and Health Systems
    * Orthopedics
    * Gastroenterology
    * Behavioral Health
    * Health Plans
    * Member-Centric Organizations
    * Start-ups
    * Ancillary Service Organizations

 * MEDICAL PRACTICES

 * INTERNAL AND FAMILY MEDICINE

 * PEDIATRICS

 * CARDIOLOGY

 * FQHC

 * OB-GYN

 * URGENT CARE

 * HOSPITALS AND HEALTH SYSTEMS

 * ORTHOPEDICS

 * GASTROENTEROLOGY

 * BEHAVIORAL HEALTH

 * HEALTH PLANS

 * MEMBER-CENTRIC ORGANIZATIONS

 * START-UPS

 * ANCILLARY SERVICE ORGANIZATIONS

Why Choose Us
 * Increase Revenue
   Increase Revenue
   Increase Revenue
    * Increase Revenue
      
      Grow your revenue by adding a partner that’s aligned with driving your
      success. Leverage our expertise, network, technology, and data-driven
      insights, and surpass your goals.
   
    * A partner that’s invested in your future
      
      Meet some customers who have realized stronger financial performances
      after partnering with athenahealth. Hear why they believe we’re stronger
      together.

 * Cost and Value
   Cost and Value
   Cost and Value
    * Cost and Value
      
      Most healthcare software costs more than the price tag suggests – and
      delivers far less than promised. Since we only get paid when you do, you
      know your success is our top priority.
   
    * Get more value from your healthcare IT
      
      Learn how to identify the total costs of ownership in IT investments
      including labor, operating, and opportunity costs.

 * The athenahealth Network
   The athenahealth Network
   The athenahealth Network
    * 
   
    * Improve your data, insights, and capabilities through connectivity
      
      Make it easier to deliver high-quality care and optimize your revenue
      cycle with connections that span the healthcare ecosystem. See how our
      network can help your organization achieve its full potential.

 * Master MACRA and MIPS
   Master MACRA and MIPS
   Master MACRA and MIPS
    * 
   
    * Understanding every change, so you don't have to
      
      We anticipate healthcare industry change on the horizon and propose the
      best measures for you. And because updates can be pushed out across the
      network overnight, you’ll always be prepared.

 * Customer Support
   Customer Support
   Customer Support
    * 
   
    * Support that prepares you for success
      
      Get the foundational training to feel prepared from day one, live support
      when you need it most, and the personalized assistance to achieve your
      short and long-term goals.

 * Interoperability
   Interoperability
   Interoperability
    * Interoperability
      
      Open data exchange is only the first step in healthcare interoperability.
      Our technology goes a step further, curating data for seamless integration
      directly into your workflows—so it’s within reach when you need it.
   
    * Clinical interoperability requires a single record—not a single system.
      
      Exchange data that’s curated for seamless integration directly into your
      workflows.

 * Improved Efficiency
   Improved Efficiency
   Improved Efficiency
    * 
   
    * You’re never left to fend for yourself
      
      With expert back-office teams and automation, we take on your
      administrative work—at speed, at scale, and more efficiently than any one
      organization possibly could.

 * INCREASE REVENUE
   
   Grow your revenue by adding a partner that’s aligned with driving your
   success. Leverage our expertise, network, technology, and data-driven
   insights, and surpass your goals.

 * A partner that’s invested in your future
   
   Meet some customers who have realized stronger financial performances after
   partnering with athenahealth. Hear why they believe we’re stronger together.
   
   Watch the video

 * COST AND VALUE
   
   Most healthcare software costs more than the price tag suggests – and
   delivers far less than promised. Since we only get paid when you do, you know
   your success is our top priority.

 * Get more value from your healthcare IT
   
   Learn how to identify the total costs of ownership in IT investments
   including labor, operating, and opportunity costs.
   
   Read the whitepaper

 * 

 * Improve your data, insights, and capabilities through connectivity
   
   Make it easier to deliver high-quality care and optimize your revenue cycle
   with connections that span the healthcare ecosystem. See how our network can
   help your organization achieve its full potential.
   
   Explore the benefits of joining our network

 * 

 * Understanding every change, so you don't have to
   
   We anticipate healthcare industry change on the horizon and propose the best
   measures for you. And because updates can be pushed out across the network
   overnight, you’ll always be prepared.
   
   Learn more about our approach to managing healthcare regulations

 * 

 * Support that prepares you for success
   
   Get the foundational training to feel prepared from day one, live support
   when you need it most, and the personalized assistance to achieve your short
   and long-term goals.
   
   Learn more about our approach to customer support

 * INTEROPERABILITY
   
   Open data exchange is only the first step in healthcare interoperability. Our
   technology goes a step further, curating data for seamless integration
   directly into your workflows—so it’s within reach when you need it.

 * Clinical interoperability requires a single record—not a single system.
   
   Exchange data that’s curated for seamless integration directly into your
   workflows.
   
   Read the whitepaper

 * 

 * You’re never left to fend for yourself
   
   With expert back-office teams and automation, we take on your administrative
   work—at speed, at scale, and more efficiently than any one organization
   possibly could.
   
   Learn more about how we improve efficiency

About
 * Who We Are
   Who We Are
   Who We Are
    * 
   
    * Helping shape the future of healthcare
      
      We partner with healthcare organizations of all sizes and provide them
      with the technology, insights, and expertise to help them drive better
      clinical and financial results.

 * Careers
   Careers
   Careers
    * Careers at athenahealth
      
      Help us make the healthcare system healthier for everyone.
   
    * Culture
      
      We’re collaborative and strive to build inclusion into all we do. 
   
    * Teams
      
      Get to know the teams that bring our work to life.
   
    * Locations
      
      Our offices span the U.S. and India. Find the closest one to you.
   
    * Student opportunities
      
      Solve real business challenges, and experience our culture firsthand.
   
    * Ready to join the team?
      
      Help us create a thriving ecosystem that delivers accessible,
      high-quality, and sustainable healthcare
      for all.

 * Newsroom
   Newsroom
   Newsroom
    * The Newsroom
    * Press Releases
    * News
    * Data Insights
   
    * Government Relations
    * Press Kit

 * athenaGives
   athenaGives
   athenaGives
    * 
   
    * Helping expand healthcare accessibility for all
      
      athenaGives is our social impact platform for supporting expanded access
      to high-quality healthcare for everyone. Our efforts currently include
      philanthropy, volunteering, donations, and supporting STEM education
      opportunities.

 * Leadership
   Leadership
   Leadership
    * 
   
    * Our Leadership Team
      
      Meet the dedicated professionals leading us in our pursuit of delivering
      accessible, high-quality, and sustainable healthcare for all.

 * Contact Us
   Contact Us
   Contact Us
    * Contact us
    * Our Headquarters
    * Sales
   
    * Customers
    * Patients

 * 

 * Helping shape the future of healthcare
   
   We partner with healthcare organizations of all sizes and provide them with
   the technology, insights, and expertise to help them drive better clinical
   and financial results.
   
   Learn more about athenahealth

 * CAREERS AT ATHENAHEALTH
   
   Help us make the healthcare system healthier for everyone.

 * CULTURE
   
   We’re collaborative and strive to build inclusion into all we do. 

 * TEAMS
   
   Get to know the teams that bring our work to life.

 * LOCATIONS
   
   Our offices span the U.S. and India. Find the closest one to you.

 * STUDENT OPPORTUNITIES
   
   Solve real business challenges, and experience our culture firsthand.

 * Ready to join the team?
   
   Help us create a thriving ecosystem that delivers accessible, high-quality,
   and sustainable healthcare
   for all.
   
   Explore athenahealth jobs

 * THE NEWSROOM
   
   From media mentions to relevant data-driven insights, this is the home of
   athenahealth in the news.

 * PRESS RELEASES
   
   Read the latest on how we’re helping support sustainable healthcare for all.

 * NEWS
   
   Browse the latest athenahealth related headlines.

 * DATA INSIGHTS
   
   Knowledge gleaned from the largest, single, connected network in healthcare.

 * GOVERNMENT RELATIONS
   
   Read our comments on current proposals for healthcare-related legislation.

 * PRESS KIT
   
   Get up-to-speed on the history, people, and vision of athenahealth.

 * 

 * Helping expand healthcare accessibility for all
   
   athenaGives is our social impact platform for supporting expanded access to
   high-quality healthcare for everyone. Our efforts currently include
   philanthropy, volunteering, donations, and supporting STEM education
   opportunities.
   
   Explore the athenaGives program

 * 

 * Our Leadership Team
   
   Meet the dedicated professionals leading us in our pursuit of delivering
   accessible, high-quality, and sustainable healthcare for all.
   
   Meet the team

 * CONTACT US
   
   For contact information and answers to frequently asked questions.

 * OUR HEADQUARTERS
   
   We’re located at 311 Arsenal Street, Watertown, MA 02472.

 * SALES
   
   Answers to FAQs about our products and pricing.

 * CUSTOMERS
   
   For current customers with athenaNet issues or who are seeking support.

 * PATIENTS
   
   If you’re looking for your patient portal, you’ll need to get the correct web
   address by contacting your medical provider directly.

Resources
 * COVID-19
   COVID-19
   COVID-19
    * 
   
    * COVID-19 Hub
      
      Home to all our COVID-19 related coverage and content, including
      interactive dashboards, articles, announcements, and thought leadership.

 * Our Insights
   Our Insights
   Our Insights
    * Connections by athenahealth
    * Clinical Trends and News
    * Financial Performance
    * Practice Management
    * Healthcare Technology
   
    * Patient Experience
    * Value-Based Care
    * Healthcare's Next Act
    * Partner Content

 * Webinars
   Webinars
   Webinars
    * 
   
    * Webinar Hub
      
      Insights from our network on trends that could impact your practice’s
      daily operation and future goals.

 * Case Studies
   Case Studies
   Case Studies
    * 
   
    * Case Studies Hub
      
      See how practices are going from surviving to thriving with the help of
      our solutions.

 * Whitepapers
   Whitepapers
   Whitepapers
    * 
   
    * Whitepapers
      
      Strategies for improving your healthcare outcomes and business performance
      based on insights from the industry’s largest, single, connected network.

 * 

 * COVID-19 Hub
   
   Home to all our COVID-19 related coverage and content, including interactive
   dashboards, articles, announcements, and thought leadership.
   
   Search our COVID-19 content

 * CONNECTIONS BY ATHENAHEALTH
   
   Explore healthcare insights unlocked using data from the athenahealth
   network.

 * CLINICAL TRENDS AND NEWS
   
   Here are the current industry trends and news we think you should know about.

 * FINANCIAL PERFORMANCE
   
   Insights and tools for driving financial stability and success.

 * PRACTICE MANAGEMENT
   
   Strategies for supporting your staff and practice’s health and welfare.

 * HEALTHCARE TECHNOLOGY
   
   Check-in on today’s trends and the innovations of tomorrow.

 * PATIENT EXPERIENCE
   
   Insights into the evolving needs and expectations of today’s patients.

 * VALUE-BASED CARE
   
   Strategies and tips to keep your practice thriving on the way to VBC.

 * HEALTHCARE'S NEXT ACT
   
   See what industry experts and thought leaders are saying about the future of
   healthcare.

 * PARTNER CONTENT
   
   Insights from our Marketplace partners on innovations in healthcare
   technology.

 * 

 * Webinar Hub
   
   Insights from our network on trends that could impact your practice’s daily
   operation and future goals.
   
   Explore our Webinars

 * 

 * Case Studies Hub
   
   See how practices are going from surviving to thriving with the help of our
   solutions.
   
   Read our Case Studies

 * 

 * Whitepapers
   
   Strategies for improving your healthcare outcomes and business performance
   based on insights from the industry’s largest, single, connected network.
   
   Read our Whitepapers



Article


BURNOUT AND STAFFING SHORTAGES ARE RESHAPING THE FRONT-OFFICE STAFF EXPERIENCE

By Caroline Watson | January 21, 2022



The work experience of administrative staff working in healthcare organizations
can have a meaningful impact on a patient’s experience. Research shows that when
administrative staff feel they have as much latitude as clinicians to speak up
about workplace issues, patients are more likely to be able to book an
appointment when needed and see their doctor within 15 minutes of the
appointment time.

To learn more about the administrative staff experience, athenahealth surveyed
139 administrative staff as a counterpart to the Physician Sentiment Index
released in 2021. The survey revealed that front office staff are experiencing
more burnout than the rest of their administrative counterparts.


SOURCES OF BURNOUT IN THE FRONT OFFICE

Compared to their colleagues working in the back office and in management,
front-office staff report more negative sentiment toward their workplace
overall. They’re the least likely to feel inspired to go above and beyond in
their work, to want to stay at their current organization for the next three
years, and to recommend their organization as a place to receive top-quality
clinical care.



The reasons why may vary, but the patient-facing aspect of working in the front
office can be quite stressful. Front-desk staff are often called to play a
caretaking role in addition to their administrative tasks. As the first person
patients see upon arriving at the practice, front-desk staff may bear the brunt
of patients’ frustration or irritation.

That frustration frequently comes to a head around billing issues, according to
Christopher Apostol, D.O., Evans Medical Group. “Our staff has expressed that
there’s a lot of anger from patients when they get bills,” Apostol explained.
“Our staff is the problem, in their view, because we’re telling them how much
they owe.” In most cases, however, the front-desk staff are simply reporting the
insurance company’s decision about the claim and are powerless to make changes.
With stressful situations like this a regular part of working in the front
office, it’s no wonder staff are more burned out than their colleagues.


AUTONOMY PROMOTES POSITIVE WORKPLACE SENTIMENT

The survey revealed that one of the most effective strategies to ameliorate
negative workplace sentiment can be summed up in one word: autonomy. Of survey
respondents who reported having a sense of flexibility and empowerment in their
work, 96% feel inspired to go above and beyond, 89% intend to stay at their
current organization, and 94% would recommend their organization to a friend or
relative.



A sense of empowerment is especially important for front-desk staff, who are
often the people from the office that patients have the most interpersonal
interactions with. Front-desk staff may find themselves comforting patients,
listening to their stories, and giving them health-related advice, but these
contributions can easily go unnoticed. As a result, front-desk staff may find
themselves in a position where they don’t feel properly trained or respected but
are still relied upon by patients for support throughout their care process.

Rhonda Tucker Donnelly, front office coordinator at Evans Medical Group, knows
these dynamics firsthand. It’s part of why she invests a lot of time listening
to her staff and trying to find concrete solutions to their daily challenges,
through questions like: “What can we do better, and how can we make your life a
little easier? What are the things you’re doing mundanely and routinely that are
a pain? How can we fix that or automate it?”


THE TECHNOLOGY-ORIENTED FRONT OFFICE OF THE FUTURE

As healthcare organizations look ahead to a future shaped by industry-wide
staffing shortages, technology tools are helping to decrease the total volume of
work required in the front office and enable staff to focus on higher-value
tasks instead.

For example, some organizations report success using online patient portals to
encourage patients to view and pay their bills before coming to the office, so
front-desk staff can spend less time collecting payment. Other organizations
have found that offering patient self-scheduling cuts down on the deluge of
daily phone calls to the front desk.

After struggling to find a full-time employee to hire, Evans Medical Group
decided to move to online check-in through Epion Health, an athenahealth
Marketplace partner. “We’re really looking at it as a substitute for a full-time
employee, because we can’t find a full-time employee,” said Apostol. “If Epion
can remove 20-25% of our online check-in or registration, then that’s like
having a new employee. And the employees here will be freed up to be able to do
the tasks that they haven’t had time to get done.”

Those tasks include everything from catching up on billing to performing patient
outreach to close care gaps. “Our front office does some of our outreach for
appointment reminders for gaps in care, between our ACO or some of our other
value-based contracts,” said Apostol. “We run those reports regularly to make
sure that we meet the quality metrics or that we’re not letting patients fall
through the crack. But we haven’t been able to run those reports nearly as much
or as fast because there’s just not that extra time in the day.”

With digital check-in, however, Evans Medical Group will be able to ask patients
to fill out demographic information at their leisure, rather than spending
significant time on the phone with the office. “That should help a lot with our
ability to speed up the check-in process and not keep our staff tied up,” said
Apostol. It may even have the important added benefit of increasing patient
satisfaction, as the check-in process should be much less time-consuming on the
patient side.

As staffing shortages become a more permanent fixture, other healthcare
organizations may soon follow suit. Technology-driven solutions like digital
check-in and self-scheduling, among others, offer organizations more staffing
flexibility, while simultaneously improving the patient experience.

Evans Medical Group participates in athenahealth’s Client Advocacy Program. To
learn more about the program, please visit athenahealth.com/client-advocate-hub.
Evans Medical Group was not compensated for participating in this content.

RELATED TOPICS

 * Practice Management

Solutions

 * Electronic Health Records
 * Medical Billing
 * Patient Engagement
 * Care Coordination
 * Enterprise Revenue Cycle
 * Telehealth
 * Mobile Capabilities
 * Advisory Services

Who We Serve

 * Who We Serve
 * OBGYN
 * Orthopedics
 * FQHC
 * Health Plans
 * Member-Centric Organizations
 * Start-Ups
 * Ancillary Service Organizations

Why Choose Us

 * Interoperability
 * The athenahealth network
 * Customer support
 * Improved efficiency
 * Master MACRA and MIPS
 * Cost and value

About

 * Who We Are
 * Careers
 * Newsroom
 * Investor relations
 * Marketplace Partners
 * athenaGives
 * Contact Us
 * Leadership

Resources

 * Our Insights
 * Real-Time Care Notifications
 * Webinars
 * Case Studies
 * Whitepapers
 * Developer Portal
 * Marketplace

Schedule a 1:1 meeting

Privacy Policy Terms of Use Disclaimers Do Not Sell My Personal Information Code
of ConductCookie PreferencesCall us anytime 800.981.5084

Solutions
 * Electronic Health Records
 * Medical Billing
 * Patient Engagement
 * Care Coordination
 * Enterprise Revenue Cycle
 * Telehealth
 * Mobile Capabilities
 * Advisory Services

Who We Serve
 * Who We Serve
 * OBGYN
 * Orthopedics
 * FQHC
 * Health Plans
 * Member-Centric Organizations
 * Start-Ups
 * Ancillary Service Organizations

Why Choose Us
 * Interoperability
 * The athenahealth network
 * Customer support
 * Improved efficiency
 * Master MACRA and MIPS
 * Cost and value

About
 * Who We Are
 * Careers
 * Newsroom
 * Investor relations
 * Marketplace Partners
 * athenaGives
 * Contact Us
 * Leadership

Resources
 * Our Insights
 * Real-Time Care Notifications
 * Webinars
 * Case Studies
 * Whitepapers
 * Developer Portal
 * Marketplace


Schedule a 1:1 meeting

Privacy PolicyTerms of UseDisclaimersDo Not Sell My Personal Information Code of
ConductCookie Preferences

Call us anytime 800.981.5084



WE USE COOKIES FOR ANALYTICS, ADVERTISING, AND TO IMPROVE OUR SITE.

You agree to our use of cookies by closing this box or continuing to use our
site. To find out more, see our Privacy Policy.

Cookie Preferences Accept Cookies



COOKIE PREFERENCES

When you visit our website, we store cookies on your browser to collect
information. The information collected might relate to you, your preferences, or
your device, and is mostly used to make the site work as you expect it to and to
provide a more personalized web experience. However, you can choose not to allow
certain types of cookies, which may impact your experience of the site and the
services we are able to offer. Click on the different category headings to find
out more and change our default settings according to your preference. You
cannot opt-out of our Strictly Necessary Cookies as they are deployed in order
to ensure the proper functioning of our website (such as prompting the cookie
banner and remembering your settings, to log into your account, to redirect you
when you log out, etc.). For more information about the First and Third Party
Cookies used please follow this link.
More information
Allow All


MANAGE COOKIES

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in, or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal information
but are based on uniquely identifying your browser and internet device. If you
do not allow these cookies, you will experience less targeted advertising.

Back Button


BACK



Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Confirm My Choices