www.servicedeskinstitute.com Open in urlscan Pro
2606:4700:3031::6815:497e  Public Scan

Submitted URL: https://www2.servicedeskinstitute.com/e/62042/tion-itsm-tools-demo-day-2022-/4nbtq7/969210672?h=TbVPFTVRql-v1AbjYonEVgXCVkTkkQAGJFyhF3...
Effective URL: https://www.servicedeskinstitute.com/event/automation-itsm-tools-demo-day-2022/
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AUTOMATION ITSM TOOLS DEMO DAY

Book now


Book now to join this FREE EVENT!

Our tool demo days are designed to help you navigate the array of ITSM solutions
available: watch live demos, explore the latest trends and features, and gather
new ideas for your service desk.

This event focuses on automation. Process integration and automation are vital
to improving efficiency, productivity, and consistency of IT support and the
service it provides. Find out more about process automation capabilities of the
tools presented and the benefits for your IT service operation

Book now
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DAVID WRIGHT

Chief Value & Innovation Officer, SDI

KATIE GIBBS

Founding Partner and Head of Consulting, Emergence Partners Ltd.

TOPDESK



SUNRISE SOFTWARE



KELVERION



SYSAID



HALOITSM



FRESHWORKS







AGENDA - AUTOMATION TOOLS DEMOS


11:00-11:05 - Welcome
A welcome from our event host and introduction to the event day.
11:05-11:25 - Keynote
Katie Gibbs is a Founding Partner of and Head of Consulting at
Emergence Partners Ltd. In this session, Katie will explain why we should be
investing in automation now and the top 5 mistakes people make when adopting a
new tool.

11:30-11:50 - TOPdesk Software Demo

11:55-12:15 - Sunrise Software Demo

12:20-12:45 - Interval
A quick break for lunch, before the programme resumes.
12:45-13:05 - Kelverion Software Demo

13:10-13:30 - Q&A Session
Ask our software experts your questions about tool selection, implementation and
automating more.
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CHIEF VALUE & INNOVATION OFFICER, SDI

DAVID WRIGHT



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FOUNDING PARTNER AND HEAD OF CONSULTING, EMERGENCE PARTNERS LTD.

KATIE GIBBS



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TOPDESK



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SUNRISE SOFTWARE



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KELVERION



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SYSAID



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HALOITSM



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