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RESTAURANTS WITH IN-HOUSE DRIVERS

Simplify the logistics, and improve route efficiency, with a dynamic delivery
management software

Built and tested by restaurant people to eliminate the daily complications with
managing delivery logistics. Addressing inefficiencies in driver routes,
inaccuracy in promised delivery times, and the disconnect between managers,
drivers and customers.

✓ Eliminate late orders, and refunds

✓ Increase repeat orders, and reputation online

✓ Increase driver income, and hire easier

BOOK A DEMO


IN-HOUSE DELIVERY SIMPLIFIED


STREAMLINE YOUR OPERATION AND ELIMINATE LATE ORDERS

Ontime helps restaurants deliver food through their own staff more efficiently,
automating the entire operation, using advanced delivery management software,
phone automation, and order tracking.

SEE HOW IT WORKS


THESE POPULAR PLATFORMS ARE PROUD TO PARTNER WITH ONTIME




INTEGRATION PARTNERS




AS RESTAURANT PEOPLE WHO DELIVERED IN HOUSE FOR 15 YEARS

We dealt with these complications on a daily basis

We found ourselves...


…DEALING WITH INTERRUPTIONS FROM CALLS TO CHECK ON ORDER STATUS, UNABLE TO
PROVIDE AN ETA


…SPENDING A LOT OF TIME TRAINING AND MANAGING DELIVERY STAFF, YET STILL DEALING
WITH MISTAKES


…LACKING A BACK UP OPTION FOR DRIVERS ANY TIME WE GOT MORE ORDERS THAN THEY
COULD HANDLE

And having to deal with the long list of late deliveries and unhappy customers
as a result

Fed up with all the inefficiencies, we decided to build the tools we wished we
had

WHEN YOU DELIVER IN HOUSE

It’s too easy to lose control of your logistics


WE ARE RESTAURANT PEOPLE

ON A MISSION TO BUILD THE ULTIMATE DELIVERY SOLUTION

After managing a high-volume delivery operation for over 15 years, dealing with
inefficiencies and interruptions that led to late deliveries, we decided to
build the solution we wished we had.




The problem of managing the logistics of the operation the old way, is that even
the most experienced of us, are making decisions based on best guesses, we’re
continuously being interrupted from unhappy customers calling to check on their
order status and spending too much time managing drivers.




The alternative of switching to third party delivery is too expensive,
increasing cost by more than 10% and in most cases taking away hundreds of
thousands of dollars of income from delivery fees and tips.




The solution is a software built exclusively for restaurants delivering food
in-house, helping automate and optimize order distribution between their own
delivery staff, and calling on third party drivers when needed, to avoid late
deliveries, increase income for drivers, and maximize sales for restaurants. We
leverage order tracking and phone automation to direct customers to a mobile
where they could track and place orders in the future from any participating
restaurants, saving them on online ordering fees.

Still outsourcing delivery? Considering making the switch?

Use third party platforms as a marketing tool, deliver food in-house, and
increase profit margins by 10 to 15%.

Book a call with an expert and see how you could deliver food for free.

FREE CONSULTATION

Still outsourcing delivery? Considering making the switch?

Use third party platforms as a marketing tool, deliver food in-house, and
increase profit margins by 10 to 15%.

Book a call with an expert and see how you could deliver food for free.

FREE CONSULTATION


STREAMLINE & OPTIMIZE


IN-HOUSE DELIVERY

Improve Delivery Time
Provide Drivers With A Mobile App
Offer Order Tracking For Customers
REQUEST A DEMO

TAKE BACK CONTROL OF YOUR DELIVERY OPERATION WITH ONTIME


A DYNAMIC DELIVERY MANAGEMENT SOFTWARE,


BUILT FOR RESTAURANT PEOPLE BY RESTAURANT PEOPLE

Ontime monitors your operation, plans routes ahead of time, and sends your
customers a calculated ETA as soon as they place their order, setting
expectations right from the start




Orders are distributed between drivers efficiently, and sent to their mobile app
as easy to follow routes. Any time an order cannot be delivered within the
promised ETA, you have the option to request a driver from Ubereats or Doordash
to avoid a bad review




Make more informed decisions, or let Ontime distribute and assign orders
automatically to help you eliminate late orders before they happen

SMART DISPATCH

Stop the guessing, and the resulting late orders

Our proprietary software combines real-time updates from the kitchen and
delivery operation, to distribute orders automatically between drivers,
providing accurate ETAs for customers and managers




You don’t need a dedicated manager to run the show — the system runs itself, so
your staff can focus on getting orders out faster




If, and only if, your drivers can’t deliver an order within an acceptable time,
it would get sent to a 3rd party delivery service, so your customers always get
their food on time




A DYNAMIC DELIVERY MANAGEMENT SOLUTION


DRIVEN BY KITCHEN INTELLIGENCE, AUTOMATION & ROUTE OPTIMIZATION

SMART DISPATCH

Eliminate the guess work for managers, and avoid late orders for customers

Using live data from both the kitchen and the delivery operation, our
proprietary software distributes orders between drivers more efficiently, and
gives restaurants access to third party drivers when needed .




No need for experienced managers, our intuitive dispatch makes it easy for
anyone to make more informed decisions, and limits the need to intervene,
allowing your staff to focus more on getting orders out quicker.



DRIVER APP

Put your drivers on auto-pilot

Drivers trying to work out routes with only POS tickets, get confused and make
mistakes, and when they make mistakes, your customers become ex-customers fast




Ontime’s Mobile App gives your drivers easy to follow optimized routes, and the
ability to call customers and navigate to their location with the push of a
button. No more delays, tedious training processes, or mess-ups leading to late
deliveries



DRIVER APP

Connect with drivers, and streamline their operation on the road

Give your staff the tools they need on the road, eliminating mistakes,
interruptions and expediting their training process.




No more confusion, no more delivering food out of order leading to late
deliveries, and no need to micromanage drivers.



ORDER TRACKING

Eliminate interruptions from phone calls, and delight customers

Save yourself all the time-wasting “where’s my order?” phone calls by sending
customers accurate ETAs and a tracking link via SMS. Your customers will love
it, and so will your kitchen staff




Automate your phones, and eliminate over 70% of your calls by directing
customers to place or track their order online




Once you’re connected, you can send customers customized promotions straight to
their phone and bring in more sales



✓ Decrease late orders by 50%

✓ Increase repeat sales by 20%

✓ Increase driver income by 15%

BOOK A DEMO


HOW IT WORKS


SIMPLIFY WORK FOR YOUR TEAM,


AND IMPROVE THE EXPERIENCE FOR YOUR CUSTOMERS



ORDER TRACKING

Connect with customers, and improve their experience by providing live SMS
updates

Provide customers with a more accurate ETA, send status updates, and a tracking
link through SMS, eliminating interruptions from calls to check on order status.




Automate your phones, and eliminate over 70% of your calls by directing
customers to place or track orders online, helping you save on online ordering
fees.

BOOK A DEMO

Because without better tech,

you struggle to deliver… on time


DOING THINGS THE OLD WAY...


BUT WITH ONTIME


CUSTOMERS RECEIVE A DEFAULT ETA...


REGARDLESS OF HOW BUSY OR SLOW YOUR RESTAURANT IS


CUSTOMERS RECEIVE AN ACCURATE, AI GENERATED ETA...


SO THEY DON'T GET DISAPPOINTED


YOU MAKE ORDERS AS THEY COME IN...


OFTEN TOO EARLY OR TOO LATE


ORDERS ARE MADE BASED ON WHEN THEY'LL LEAVE...


SO THEY GET DELIVERED FRESHER, AND FASTER


ORDER DISTRIBUTION IS A GUESSING GAME...


OFTEN TIMES YOU LOSE


ORDER DISTRIBUTION HAPPENS AUTOMATICALLY...


SO DECISIONS GET MADE BASED ON FACTS IN THE KITCHEN


YOUR DRIVERS FOLLOW LESS THAN OPTIMAL ROUTES...

and get delayed by doing everything manually


DRIVERS RECEIVE OPTIMIZED ROUTES...


SO MISTAKES ON THE ROAD ARE AVOIDED


CUSTOMERS CALL TO CHECK ON THEIR ORDER STATUS...


INTERRUPTING YOU AND YOUR STAFF


CUSTOMERS TRACK THEIR ORDER ONLINE...


SO YOU SPEND LESS TIME ON THE PHONE


SIMPLIFY WORK FOR STAFF AND IMPROVE CUSTOMER EXPERIENCE


WITHOUT ONTIME


WITH ONTIME


CUSTOMERS RECEIVE A DEFAULT ETA, REGARDLESS OF HOW BUSY OR SLOW THE RESTAURANT
IS, LEADING TO LATE DELIVERIES DURING PEAK HOURS.


CUSTOMERS RECEIVE A PROJECTED ETA UPON ORDERING, CALCULATED TO ENSURE PREVIOUSLY
PROMISED ETAS ARE MET, TO AVOID LATE DELIVERIES.


ORDERS ARE MADE IN THE SAME SEQUENCE OF RECEIVING THEM, OFTEN MADE TOO EARLY OR
TOO LATE, SACRIFICING FOOD QUALITY, DELAYING DRIVERS, AND LEADING TO LATE
DELIVERIES


ORDERS ARE PRIORITIZED IN THE KITCHEN TO BE MADE IN THE ORDER THEY ARE EXPECTED
TO LEAVE THE RESTAURANT, ENSURING FRESHER FOOD, LESS WAITING BY DRIVERS, AND A
QUICKER DELIVERY TIME.


DISTRIBUTING ORDERS BETWEEN DRIVERS IS A GLORIFIED GUESSING GAME, AND A
LOGISTICAL NIGHTMARE DURING PEAK HOURS, LEADING TO INEFFICIENCIES AND
INTERRUPTIONS FOR MANAGERS


ORDERS ARE DISTRIBUTED AUTOMATICALLY, AND EFFICIENTLY TO MEET PROMISED ETAS, AND
THIRD PARTY DRIVERS ARE CALLED ON ONLY WHEN NEEDED TO AVOID LATE DELIVERIES OR
LOSS OF SALES.


DRIVERS CHOOSE HOW TO DELIVER THEIR ASSIGNED ORDERS, AND ONCE ON THE ROAD DEAL
WITH INTERRUPTIONS FROM NAVIGATING AND CALLING CUSTOMERS MANUALLY, LEADING TO
MISTAKES AND INEFFICIENCIES ON THE ROAD.


ROUTES ARE SENT TO DRIVERS THROUGH A MOBILE APP, IN THE IDEAL SEQUENCE, TO
ENSURE ETAS ARE MET. NAVIGATING, CALLING AND ORDER STATUS UPDATES ENSURE A
SEAMLESS OPERATION ON THE ROAD AND A QUICKER DELIVERY TIME FOR CUSTOMERS.


INTERRUPTIONS FROM CUSTOMERS CALLING TO PLACE AN ORDER, OR TO CHECK ON THEIR
ORDER STATUS, LEADING TO A HIGHER PREP TIME FOR THE FOOD, AND IN TURN SLOWER
DELIVERY TIME AND LATE DELIVERIES.


CUSTOMERS ARE DIRECTED TO A MOBILE APP WHERE THEY COULD TRACK OR PLACE FUTURE
ORDERS FROM ALL PARTICIPATING RESTAURANTS, ELIMINATING INTERRUPTIONS AND SAVING
RESTAURANTS ON FEES.


RESTAURANTS ARE DISCONNECTED FROM THEIR CUSTOMERS BY THIRD PARTY PLATFORMS, AND
LACK THE TECHNOLOGY TO HELP THEM MANAGE THEIR OPERATION EFFICIENTLY, LEADING TO
LOSS OF SALES AND LESS THAN PERFECT EXPERIENCE FOR THEIR CUSTOMERS.


RESTAURANTS LEVERAGE ORDER TRACKING AND PHONE AUTOMATION TO DIRECT CUSTOMERS TO
A DYNAMIC ONLINE ORDERING MARKETPLACE, BUILT SPECIFICALLY FOR IN-HOUSE DELIVERY,
WHERE THEY COULD ALL SHARE THEIR CUSTOMERS AND SAVE ON FEES

Offer driver assistance, for a safer and more efficient delivery

Mobile App gives drivers the tools they need on the road, and customers the
ability to track their orders.

Ensure orders are delivered in the correct sequence
Offer drivers the ability to call and navigate with the push of a button
Generate end of shift tip and mileage reports
Simplify and accelerate driver training


Improve customer experience and satisfaction

Order Tracking provides customers with real time SMS status updates, and more
accurate ETA, leading to less calls to check on order status.

Eliminate interruptions from customer calls to check on order status
Avoid returning orders from customer no shows
Build an SMS list of customers who opt-in to track future orders
Send promotions through SMS to customers who opted-in
BOOK A DEMO

Give your team the tools they need,

to succeed in delivery

Delivery Management

STARTER

PRO

ULTIMATE

Mobile App For drivers

Order Tracking For Customers

Interactive Map

End of Shift Tip Report

Live Driver Tracking

Single Route Optimization

SMS Status Updates

Phone Automation

Automated Order Distribution

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Automated Order Distribution

$0.09

PER

ORDER

$0.19

PER

ORDER

$0.29

PER

ORDER

All packages include 600 orders per month and unlimited drivers

Additional orders will be billed on a per order rate

✓ Decrease late orders by 50%

✓ Increase repeat sales by 20%

✓ Increase driver income by 15%

BOOK A DEMO

PRICING THAT WORKS FOR YOUR NEEDS

All packages include 1,000 orders and unlimited drivers

Delivery Management

PRO

Single Route Optimization

Mobile App For drivers

End of Shift Tip Report

Live Driver Tracking

Interactive Map

Order Tracking For Customers

$99

PER MONTH

PRO +

Single Route Optimization

Mobile App For drivers

End of Shift Tip Report

Live Driver Tracking

Interactive Map

Order Tracking For Customers

Phone Automation

SMS Status Updates

$149

PER MONTH

ULTIMATE

Single Route Optimization

Mobile App For drivers

End of Shift Tip Report

Live Driver Tracking

Interactive Map

Order Tracking For Customers

Phone Automation

SMS Status Updates

Automated Order Distribution

$199

PER MONTH

Online Ordering/Kiosk

no monthly fee

5% credit card fee included

PRICING THAT WORKS FOR YOUR NEEDS

Unlimited drivers for all packages. Contact us for custom features, or if you
have multiple locations for pricing!

Features





PRO

ULTIMATE

Single Route Optimization

Integrated Mobile App For drivers

End of Shift Driver Tip Report

Mileage Usage Reports For Drivers

Live Driver Tracking

Unlimited Drivers

Interactive Route Optimization Map

Interactive Route Optimization Map

Full Route Planning & Optimization

Automatic Order Distribution for Drivers

Custom Target Delivery Time By Distance

Order Tracking For Customers

SMS Status Updates


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$99

PER MONTH

+ $.15

PER ORDER

Considering making the switch to in-house delivery,

and not sure where to start?

DELIVERY PLAYBOOK


WE MAKE IT EASY

Our team of experts are always available to go through your pain points, and
help you find the ideal solution tailored specifically to your needs




We understand that not all businesses are created equal.



Contact us today with any questions!


START SAVING



YOUR ON DEMAND

TECH GEEKS!

WE WORK WITH BUSINESSES OF ALL SIZES, INCLUDING CHAINS AND GHOST KITCHENS

CUSTOM DEVELOPMENT


LOOKING FOR CUSTOM FEATURES FOR YOUR CONCEPT?

Our team of experts are always available to go through your pain points, and
help you find the ideal solution tailored specifically to your needs.




We understand that not all businesses are created equal. Contact us today with
any questions.

START SAVING



STILL PAYING THIRD PARTY FEES?

Schedule a call with one of our experts, and see how

we could help you save the 15% and get to Zero-cost Delivery!


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Privacy Policy

© Ontime 2021

Privacy Policy

© Ontime 2021

Why Hire Your Own Drivers...?

How Exactly Is Self Delivery Better Than Third Party?



Eliminate The Middle Man &

Achieve Zero-Cost Delivery

By delivering through third party companies, restaurants lose a major income
from delivery fees & tips. Collect it and cover your payroll cost for your own
delivery staff, adding 10% more profit of your sales online! We are your
delivery consultant company, and we provide you with a formula that will get you
to zero cost delivery within a few months.

Get more help in the operation, your drivers your rules
Give your brand the exposure, not theirs
Take control, lower your delivery fee and increase your sales