www.amazon.com
Open in
urlscan Pro
13.225.31.12
Public Scan
Submitted URL: http://www.amazon.com/gp/r.html?R=95DWWM0KK6G6&C=3T5MUR8F9569O&H=GD0J6WEXABECSNOOSSSWDT1OPW4A&T=C&U=http%3A%2F%2Fwww.a...
Effective URL: https://www.amazon.com/gp/help/customer/display.html/ref=pe_385040_30332200_TE_ss?ie=UTF8&nodeId=508510
Submission: On September 09 via api from US — Scanned from DE
Effective URL: https://www.amazon.com/gp/help/customer/display.html/ref=pe_385040_30332200_TE_ss?ie=UTF8&nodeId=508510
Submission: On September 09 via api from US — Scanned from DE
Form analysis 4 forms found in the DOM
Name: site-search — GET /s/ref=nb_sb_noss
<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
<div class="nav-left">
<div id="nav-search-dropdown-card">
<div class="nav-search-scope nav-sprite">
<div class="nav-search-facade" data-value="search-alias=aps">
<span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
<i class="nav-icon"></i>
</div>
<span id="searchDropdownDescription" class="nav-progressive-attribute" style="display:none">Select the department you want to search in</span>
<select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="mb2dJ8HkkigDQ6Ds4d3OERV2l2w=" data-nav-selected="0"
id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
<option selected="selected" value="search-alias=aps">All Departments</option>
<option value="search-alias=audible">Audible Books & Originals</option>
<option value="search-alias=alexa-skills">Alexa Skills</option>
<option value="search-alias=amazon-devices">Amazon Devices</option>
<option value="search-alias=amazon-pharmacy">Amazon Pharmacy</option>
<option value="search-alias=warehouse-deals">Amazon Warehouse</option>
<option value="search-alias=appliances">Appliances</option>
<option value="search-alias=mobile-apps">Apps & Games</option>
<option value="search-alias=arts-crafts">Arts, Crafts & Sewing</option>
<option value="search-alias=automotive">Automotive Parts & Accessories</option>
<option value="search-alias=baby-products">Baby</option>
<option value="search-alias=beauty">Beauty & Personal Care</option>
<option value="search-alias=stripbooks">Books</option>
<option value="search-alias=popular">CDs & Vinyl</option>
<option value="search-alias=mobile">Cell Phones & Accessories</option>
<option value="search-alias=fashion">Clothing, Shoes & Jewelry</option>
<option value="search-alias=fashion-womens"> Women</option>
<option value="search-alias=fashion-mens"> Men</option>
<option value="search-alias=fashion-girls"> Girls</option>
<option value="search-alias=fashion-boys"> Boys</option>
<option value="search-alias=fashion-baby"> Baby</option>
<option value="search-alias=live-explorations">Amazon Explore</option>
<option value="search-alias=collectibles">Collectibles & Fine Art</option>
<option value="search-alias=computers">Computers</option>
<option value="search-alias=courses">Courses</option>
<option value="search-alias=financial">Credit and Payment Cards</option>
<option value="search-alias=edu-alt-content">Digital Educational Resources</option>
<option value="search-alias=digital-music">Digital Music</option>
<option value="search-alias=electronics">Electronics</option>
<option value="search-alias=lawngarden">Garden & Outdoor</option>
<option value="search-alias=gift-cards">Gift Cards</option>
<option value="search-alias=grocery">Grocery & Gourmet Food</option>
<option value="search-alias=handmade">Handmade</option>
<option value="search-alias=hpc">Health, Household & Baby Care</option>
<option value="search-alias=local-services">Home & Business Services</option>
<option value="search-alias=garden">Home & Kitchen</option>
<option value="search-alias=industrial">Industrial & Scientific</option>
<option value="search-alias=prime-exclusive">Just for Prime</option>
<option value="search-alias=digital-text">Kindle Store</option>
<option value="search-alias=fashion-luggage">Luggage & Travel Gear</option>
<option value="search-alias=luxury">Luxury Stores</option>
<option value="search-alias=magazines">Magazine Subscriptions</option>
<option value="search-alias=movies-tv">Movies & TV</option>
<option value="search-alias=mi">Musical Instruments</option>
<option value="search-alias=office-products">Office Products</option>
<option value="search-alias=pets">Pet Supplies</option>
<option value="search-alias=luxury-beauty">Premium Beauty</option>
<option value="search-alias=instant-video">Prime Video</option>
<option value="search-alias=smart-home">Smart Home</option>
<option value="search-alias=software">Software</option>
<option value="search-alias=sporting">Sports & Outdoors</option>
<option value="search-alias=subscribe-with-amazon">Subscription Boxes</option>
<option value="search-alias=tools">Tools & Home Improvement</option>
<option value="search-alias=toys-and-games">Toys & Games</option>
<option value="search-alias=under-ten-dollars">Under $10</option>
<option value="search-alias=vehicles">Vehicles</option>
<option value="search-alias=videogames">Video Games</option>
</select>
</div>
</div>
</div>
<div class="nav-fill">
<div class="nav-search-field ">
<input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search">
</div>
<div id="nav-iss-attach"></div>
</div>
<div class="nav-right">
<div class="nav-search-submit nav-sprite">
<span id="nav-search-submit-text" class="nav-search-submit-text nav-sprite nav-progressive-attribute" aria-label="Go">
<input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
</span>
</div>
</div>
</form>Name: search-help — GET /gp/help/customer/display.html/ref=hp_search_rd_gw?ie=UTF8&nodeId=
<form id="search-help" name="search-help" method="get" action="/gp/help/customer/display.html/ref=hp_search_rd_gw?ie=UTF8&nodeId=">
<input type="hidden" name="__mk_en_US" value="ÅMÅŽÕÑ">
<div class="a-column a-span12">
<div class="a-row">
<div class="a-search a-span12"><i class="a-icon a-icon-search"></i><input type="search" maxlength="100" id="helpsearch" autocomplete="off" placeholder="" name="help_keywords" class="a-input-text a-span12"></div>
</div><!-- end row -->
<div class="a-row">
<div id="help_srch_sggst" class="a-section a-text-left a-span12 a-box" style="display: none;">
</div>
</div>
</div><!-- end grid_column -->
<input type="hidden" name="search" value="true">
<input type="hidden" name="nodeId" value="508510">
<input type="hidden" name="kwHidden" value="true" id="searchPlaceholder">
<input type="hidden" name="sprefix" id="searchAutocomplete">
<input type="hidden" name="locale" value="en_US">
</form><form style="display: none;">
<input type="hidden" id="rwol-display-called" value="1">
</form>Name: ue_backdetect —
<form name="ue_backdetect"><input name="ue_back" value="2" type="hidden"></form>Text Content
Skip to main content .us Deliver to Germany All Select the department you want to search in All Departments Audible Books & Originals Alexa Skills Amazon Devices Amazon Pharmacy Amazon Warehouse Appliances Apps & Games Arts, Crafts & Sewing Automotive Parts & Accessories Baby Beauty & Personal Care Books CDs & Vinyl Cell Phones & Accessories Clothing, Shoes & Jewelry Women Men Girls Boys Baby Amazon Explore Collectibles & Fine Art Computers Courses Credit and Payment Cards Digital Educational Resources Digital Music Electronics Garden & Outdoor Gift Cards Grocery & Gourmet Food Handmade Health, Household & Baby Care Home & Business Services Home & Kitchen Industrial & Scientific Just for Prime Kindle Store Luggage & Travel Gear Luxury Stores Magazine Subscriptions Movies & TV Musical Instruments Office Products Pet Supplies Premium Beauty Prime Video Smart Home Software Sports & Outdoors Subscription Boxes Tools & Home Improvement Toys & Games Under $10 Vehicles Video Games Hello, Sign in Account & Lists Returns & Orders 0 Cart Sign in New customer? Start here. Your Lists Create a List Find a List or Registry AmazonSmile Charity Lists Your Account Account Orders Recommendations Browsing History Watchlist Video Purchases & Rentals Kindle Unlimited Content & Devices Subscribe & Save Items Memberships & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account All Best Sellers Prime Customer Service New Releases Pharmacy Today's Deals Books Fashion Toys & Games Registry Kindle Books Gift Cards Amazon Home Sell Computers Automotive Coupons Video Games Home Improvement Find a Gift Smart Home Beauty & Personal Care Shopper Toolkit Health & Household Amazon Basics Pet Supplies TV & Video Handmade Baby Disability Customer Support Get your school supplies, fast HELLO. WHAT CAN WE HELP YOU WITH? -------------------------------------------------------------------------------- SOME THINGS YOU CAN DO HERE YOUR ORDERS * Track packages * Edit or cancel orders RETURNS & REFUNDS * Return or exchange items * Print return mailing labels GET PRODUCT HELP * Troubleshoot product setup and usage issues DIGITAL SERVICES AND DEVICE SUPPORT * Troubleshoot device issues MANAGE PRIME * Learn about Prime benefits * Cancel Prime membership PAYMENTS & GIFT CARDS * Add or edit payment methods * View, reload gift card balance YOUR ACCOUNT * Manage your account preferences AMAZON AND COVID-19 * Impacts on orders and deliveries * Amazon COVID-19 Test Collection Kit DTC SAFE ONLINE SHOPPING * Learn how to protect your account * Report something suspicious -------------------------------------------------------------------------------- Search the help library Type something like, "question about a charge" -------------------------------------------------------------------------------- BROWSE HELP TOPICS * Recommended Topics * Where's My Stuff? * Managing Your Orders * Managing Your Account * Returns & Refunds * Shipping Policies * Devices & Digital Services * Amazon Business Accounts * Large Items and Heavy-Bulky Services * Security & Privacy * Other Topics & Help Sites * Need More Help? * LEARN HOW TO... * Where's My Stuff? * Cancel Items or Orders * Returns & Refunds * Shipping Rates & Information * Change Your Payment Method * Manage Your Account Information * About Two-Step Verification * QUICK SOLUTIONS * Track Your Package * Your Transactions * Change Your Name, Email, or Password * WHERE'S MY STUFF? * Find a Missing Package that Shows as Delivered * Contact Shipping Carrier * Track Your Package * › More in Where's My Stuff * MANAGING YOUR ORDERS * Cancel Items or Orders * Change Your Order Information * Contact Third-Party Sellers * AmazonFresh * › More in Managing Your Orders * MANAGING YOUR ACCOUNT * End Your Amazon Prime Membership * About Problems Signing In * Manage Your Address Book * Request the Closure of Your Account and the Deletion of Your Personal Information * › More in Managing Your Account * RETURNS & REFUNDS * Return Items You Ordered * Check the Status of Your Refund * Return Kindle eBooks * › More in Returns & Refunds * SHIPPING POLICIES * Shipping Rates & Times * International Shipping * Amazon Prime * › More in Shipping Policies * POPULAR HELP TOPICS * Get Kindle Book Order Refund * Cancel Kindle Unlimited Subscription * Cancel Your Prime Video Channel Subscription * Cancel Prime Video Accidental Purchase * Cancel Music Unlimited Subscription * Issues While Playing Prime Video Titles * Install Prime Video on Your Devices * Parental Controls on Prime Video * Set Up a Prime Video PIN * Can't Screen Mirror on Fire TV Devices * MORE HELP * All Devices & Digital Services Help * Manage Your Content & Devices * › Ask the Digital and Device Community * AMAZON BUSINESS ACCOUNTS * Amazon Business Help * Using Amazon Prime with Your Business Account * Tax Exemption * Manage Your Business Account * LEGAL INFORMATION * Order Restrictions * Terms & Conditions * Trademark Guidelines * POPULAR TOPICS * Delivery Service Options * Arranged Delivery * What are Large and Bulky Items? * › More in Large Items and Heavy-Bulky Services * SECURITY & PRIVACY * How Amazon Collects Your Personal Information * How Amazon Uses Your Personal Information * How Amazon Protects Your Personal Information * Manage Your Personal Information * Request Your Personal Information * Identify Whether an Email, Phone Call, Text Message, or Webpage is from Amazon * Request the Closure of Your Account and the Deletion of Your Personal Information * › More in Security & Privacy * OTHER TOPICS * Gifts, Gift Cards, and Registries * * * * * Security & Privacy * Author, Publisher & Vendor Guides * Pricing * Placing an Order * Sales Tax & Regulatory Fees * Amazon Credit Cards * Promotions & Deals * OTHER HELP SITES * Help for Amazon Sellers * Associates Program Help * Amazon Web Services * Author, Publisher & Vendor Guides * Amazon Games * Amazon Physical Stores * Amazon Pharmacy * NEED MORE HELP? * Ask the Digital and Device Community * Contact Us * * Ayuda en Español Recommended Topics HI. HOW CAN WE HELP YOU? * Where's My Stuff? * Cancel Items or Orders * Returns & Refunds * Shipping Rates & Information * Change Your Payment Method * Manage Your Account Information * About Two-Step Verification QUICK SOLUTIONS * Track Your Package * Your Transactions * Change Your Name, Email, or Password Where's My Stuff? WHERE'S MY STUFF? * Find a Missing Package that Shows as Delivered * Contact Shipping Carrier * Track Your Package * › More in Where's My Stuff Managing Your Orders MANAGING YOUR ORDERS * Cancel Items or Orders * Change Your Order Information * Contact Third-Party Sellers * AmazonFresh * › More in Managing Your Orders Managing Your Account MANAGING YOUR ACCOUNT * End Your Amazon Prime Membership * About Problems Signing In * Manage Your Address Book * Request the Closure of Your Account and the Deletion of Your Personal Information * › More in Managing Your Account Returns & Refunds RETURNS & REFUNDS * Return Items You Ordered * Check the Status of Your Refund * Return Kindle eBooks * › More in Returns & Refunds Shipping Policies SHIPPING POLICIES * Shipping Rates & Times * International Shipping * Amazon Prime * › More in Shipping Policies Devices & Digital Services POPULAR HELP TOPICS * Get Kindle Book Order Refund * Cancel Kindle Unlimited Subscription * Cancel Your Prime Video Channel Subscription * Cancel Prime Video Accidental Purchase * Cancel Music Unlimited Subscription * Issues While Playing Prime Video Titles * Install Prime Video on Your Devices * Parental Controls on Prime Video * Set Up a Prime Video PIN * Can't Screen Mirror on Fire TV Devices MORE HELP * All Devices & Digital Services Help * Manage Your Content & Devices * › Ask the Digital and Device Community Amazon Business Accounts AMAZON BUSINESS ACCOUNTS * Amazon Business Help * Using Amazon Prime with Your Business Account * Tax Exemption * Manage Your Business Account LEGAL INFORMATION * Order Restrictions * Terms & Conditions * Trademark Guidelines Large Items and Heavy-Bulky Services POPULAR TOPICS * Delivery Service Options * Arranged Delivery * What are Large and Bulky Items? * › More in Large Items and Heavy-Bulky Services Security & Privacy SECURITY & PRIVACY * How Amazon Collects Your Personal Information * How Amazon Uses Your Personal Information * How Amazon Protects Your Personal Information * Manage Your Personal Information * Request Your Personal Information * Identify Whether an Email, Phone Call, Text Message, or Webpage is from Amazon * Request the Closure of Your Account and the Deletion of Your Personal Information * › More in Security & Privacy Other Topics & Help Sites OTHER TOPICS * Gifts, Gift Cards, and Registries * * * * * Security & Privacy * Author, Publisher & Vendor Guides * Pricing * Placing an Order * Sales Tax & Regulatory Fees * Amazon Credit Cards * Promotions & Deals OTHER HELP SITES * Help for Amazon Sellers * Associates Program Help * Amazon Web Services * Author, Publisher & Vendor Guides * Amazon Games * Amazon Physical Stores * Amazon Pharmacy Need More Help? NEED MORE HELP? * Ask the Digital and Device Community * Contact Us * * Ayuda en Español Back to top Get to Know Us * Careers * Blog * About Amazon * Sustainability * Press Center * Investor Relations * Amazon Devices Make Money with Us * Sell products on Amazon * Sell apps on Amazon * Become an Affiliate * Become a Delivery Driver * Start a package delivery business * Advertise Your Products * Self-Publish with Us * Host an Amazon Hub * ›See More Make Money with Us Amazon Payment Products * Amazon Rewards Visa Signature Cards * Amazon.com Store Card * Amazon Secured Card * Amazon Business Card * Amazon Business Line of Credit * Shop with Points * Credit Card Marketplace * Reload Your Balance * Amazon Currency Converter Let Us Help You * Amazon and COVID-19 * Your Account * Your Orders * Shipping Rates & Policies * Amazon Prime * Returns & Replacements * Manage Your Content and Devices * Amazon Assistant * Help EnglishChoose a language for shopping. United StatesChoose a country/region for shopping. Amazon Music Stream millions of songs Amazon Advertising Find, attract, and engage customers Amazon Drive Cloud storage from Amazon 6pm Score deals on fashion brands AbeBooks Books, art & collectibles ACX Audiobook Publishing Made Easy Alexa Actionable Analytics for the Web Sell on Amazon Start a Selling Account Amazon Business Everything For Your Business Amazon Fresh Groceries & More Right To Your Door AmazonGlobal Ship Orders Internationally Home Services Experienced Pros Happiness Guarantee Amazon Ignite Sell your original Digital Educational Resources Amazon Web Services Scalable Cloud Computing Services Audible Listen to Books & Original Audio Performances Book Depository Books With Free Delivery Worldwide Box Office Mojo Find Movie Box Office Data ComiXology Thousands of Digital Comics DPReview Digital Photography East Dane Designer Men's Fashion Fabric Sewing, Quilting & Knitting Goodreads Book reviews & recommendations IMDb Movies, TV & Celebrities IMDbPro Get Info Entertainment Professionals Need Kindle Direct Publishing Indie Digital & Print Publishing Made Easy Amazon Photos Unlimited Photo Storage Free With Prime Prime Video Direct Video Distribution Made Easy Shopbop Designer Fashion Brands Amazon Warehouse Great Deals on Quality Used Products Whole Foods Market America’s Healthiest Grocery Store Woot! Deals and Shenanigans Zappos Shoes & Clothing Ring Smart Home Security Systems eero WiFi Stream 4K Video in Every Room Blink Smart Security for Every Home Neighbors App Real-Time Crime & Safety Alerts Amazon Subscription Boxes Top subscription boxes – right to your door PillPack Pharmacy Simplified Amazon Renewed Like-new products you can trust Amazon Second Chance Pass it on, trade it in, give it a second life * Conditions of Use * Privacy Notice * Interest-Based Ads © 1996-2021, Amazon.com, Inc. or its affiliates v