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Digital Advice with a


WHAT’S NEXT FOR YOUR
DIGITAL SALES STRATEGY?

Meet us at Shoptalk 2022
March 28-29th | Mandalay Bay, LV | Booth 8082

Book a Meeting

THE FUTURE OF DIGITAL SALES


FROM PRODUCT CONTENT TO
DIGITAL EXPERIENCES TO BUSINESS GROWTH

Book time to learn how LEGO, Microsoft, B/S/H and Dräger do it.

At Zoovu, we understand that improving content navigation with the right data is
the secret to creating successful e-commerce experiences.

That’s why Zoovu is the leading Digital Advice platform, trusted by thousands of
brands and retailers worldwide.

Come meet with our team and find out what’s next for your digital sales
strategy.

Book a time with us here.




MEET THE TEAM

Meet with our experts and find out how we help businesses
transform their content chaos into discoverable experiences.

Swing by our booth #8082 to learn more.

JONATHAN TAYLOR

CTO

Linkedin

ANDREW MCKAIRNES

CCO

Linkedin

LAMEES BUTT

SVP Global Partners

Linkedin

CHEYENNE TESSIER

VP NA Sales

Linkedin
Book a Meeting

Discovery experiences for
your customers that work.

 




ZOOVU PLATFORM

 * Why Zoovu
 * Semantic Studio
 * Conversation Studio
 * Experience Designer


SOLUTIONS FOR

 * B2B & Industrials
 * Brands
 * Retailers
 * Agencies


RESOURCES

 * Live examples
 * Resources
 * Press
 * Blog


CONTACT

 * Contact us
 * Join the team
 * Privacy Policy
 * Terms of Use

 * 
 * 
 * 
 * 

Copyright © Zoovu, 2022

×


TOYS TOYS

Lego’s customer base is as a diverse as their extensive product offerings – from
sets with 10,000 pieces to themes like Harry Potter & Star Wars – customers have
a lot to pick from.

To assist them, the iconic brand provides an engaging, interactive product
discovery experience to quickly find the right Lego set based on individual
preferences.

In addition to improving sales, Lego gains access to customer insights that help
them better understand their audience, so they can continue to spark imagination
for Lego lovers of all ages across the world.




LAPTOP LAPTOP

See how Microsoft’s Surface Configurator gives customers the ability to create
their personalized set of Microsoft products without having to spend a lot of
time searching for the right products.

This helps Microsoft boost visibility of compatible products and increase AOV,
while customers can be confident they’ve compiled a complete product set that is
compatible and fits their unique needs.




FIREFIGHTER HELMET FIREFIGHTER HELMET

Dräger, a leader in medical and safety technology products, uses a visual
configurator to equip buyers with a self-service environment to customize
firefighter helmets in a way never before possible.

The configurator is able to visualize every possible configurable offering while
ensuring compliance and availability. By combining a visual configurator with
CPQ, Dräger guides investment decisions and automates order entry and
processing, minimizing manual interventions and reducing buying errors.




SMART INDOOR GARDENING SMART INDOOR GARDENING

See how Bosch Home Appliances uses a visual configurator to help customers pick
the right set of components for their Smart Indoor Gardening system.

As an emerging product category, it was important for Bosch Home Appliances to
support and guide customers with an experience that educates them on the product
and lets them customize aspects based on their unique needs, like what types of
plants they want to grow and how long they are willing to wait for them to
harvest.

This is all contained in a singular configuration environment where the customer
can see all the options available and make an educated decision on their
purchase.




TOOL AND BATTERY BUNDLE TOOL AND BATTERY BUNDLE

Husqvarna’s product discovery solutions educate buyers on the value of their
battery powered products and help them purchase the perfect tools and equipment
for their application area, increase brand awareness and reduce returns.

This product discovery experience starts by gathering information on the type of
lawn work the customer is looking to do, experience level, preferred work
setting and more to recommend the right product bundle.




MOBILE PHONE PLAN MOBILE PHONE PLAN

Vodafone knows its customers have different needs and requirements for their
phone and their mobile plans.

In order to match them to the right phone and plan, the telco giant asks a
series of questions to understand what their customers need and features that
are important to them (i.e. access to 5G network, high quality camera).

With each customer interaction, Vodafone also gathers valuable insights about
their audience’s preferences, interests, and needs that help them with product
development and marketing campaigns.




RUNNING SHOES RUNNING SHOES

See how UnderArmour guides customers to the right running shoe for their fitness
needs by understanding what shoes are best for the customer’s unique needs.

Whether the customer is a road or off trail runner, needs additional lumber
support, and frequency of wearing, they can be confident Underarmour recommends
the optimal shoe that’ll keep them going.




BIKES BIKES

Whether you’re a parent looking for your kid’s first bike or an enthusiast
wanting to upgrade your road bike, Trek ensures customers of all experience
levels can find the right bike for their needs.

Trek’s multiple product discovery experiences serve the need of customers at
different stages in the buying process and ensure they are confident they’ve
found the right product to purchase online or at a local retailer.




GIFTS GIFTS

The love of coffee is universal, and Nespresso offers customers a Gift Assistant
to help them share that love to their friends and family.

Whether the gift recipient is celebrating a wedding or the gift giver simply
wants to say “thank you”, Nespresso helps customers find the right machine,
accessories, pods, or even a combination of the 3, improving the gift shopping
experience, cross- and upsell more effectively, and ultimately boost sales.




STANDMIXER & ACCESSORIES STANDMIXER & ACCESSORIES

See how KitchenAid leverages Zoovu’s visual configurator to provide interactive
product discovery experiences that let buyers customize their iconic stand
mixers.

From colors, limited edition components, and a variety of accessories, customers
can purchase exactly what they want and more.

KitchenAid has increased website engagement by over 60% and improved AOV by 40%.




CUSTOMIZED KITCHEN CUSTOMIZED KITCHEN

JennAir brings consumer promotions to the digital age with their Curate
Calculator. The brand wanted to simplify the complicated process of applying
credits to eligible products in a visually appealing manner.

As the buyer selects a product and customizes features and appearance, they can
see how much credit is available and can apply it to additional appliances to
complete their kitchen suite.




TV PACKAGE TV PACKAGE

Direct TV leverages Zoovu to help customers personalize their cable experience
and accelerate the uptake of new TV packages and bundles.

The web product discovery experience enables customers to tailor their cable and
internet subscription package to their interests and needs in a self-service
environment.

By doing so, Direct TV has seen a 31% increase in AOV.




BABY FOOD & NUTRITION BABY FOOD & NUTRITION

See how Gerber makes it easy for consumers to find the optimal combination of
baby food and nutrition supplements.

With an intuitive engagement flow, personalization, and a needs-oriented,
customized presentation of recommended products, Gerber builds trust and
provides shoppers with a complete bundle of products best suited for the unique
needs of each baby, leading to increased product visibility and higher AOV.




ULTRASOUND MACHINE ULTRASOUND MACHINE

GE Healthcare provides medical buyers with a visual product discovery solution
to configure their Vivid T8 Ultrasound machine, based on the intended
application within their specific medical field.

By providing an end-to-end product discovery experience, buyers and internal
teams spend 80% less time manually searching, evaluating, and configuring their
Ultrasound machine. Even more important is, buyers are confident what they’ve
configured is compatible and compliant with their medical facility to maintain a
safe working environment.




KITCHEN PLANNER KITCHEN PLANNER

When looking for a solution that would shorten the buyer’s journey and make the
decision process fun and exciting, Bosch Home Appliances decided to launch an
interactive Kitchen Planning Configurator.

It allows buyers to customize and visualize products within a self-service
product discovery environment that ensures compatibility across product lines
offered. Buyers get a better feel for what they are buying and see what else
they need to create the kitchen of their dreams.




PROTECTIVE EYEWEAR PROTECTIVE EYEWEAR

3M streamlines the purchase of PPE and other life-saving products. Their
discovery experiences for varied product types help buyers understand and find
the right products based on usage and risk management.

By automating and personalizing the buying process, 3M buyers can identify and
purchase crucial products online without relying on 1:1 interactions with a
sales rep – saving time and quickening sales cycles without compromising
compatibility and compliance.




CONVERSATIONAL ASSISTANT AT&T – TV SERVICES

AT&T leverages Zoovu to help customers personalize their cable experience and
accelerate the uptake of new TV packages and bundles. The US-based telco giant
uses conversational assistants to enable customers to tailor their cable and
internet subscription package to their interests and needs.

View



CONVERSATIONAL ASSISTANT BOSE – HEADPHONES

Picking out the perfect headphones shouldn’t be difficult, but with so many
options Bose wanted to provide a customer experience. Their Headphone Finder
supports consumers with finding the best headphone options for their lifestyle
and needs.

View



CHAT ASSISTANT CATRICE – COSMETICS

Catrice Cosmetics, a global beauty brand part of Cosnova, can now engage with
shoppers on Facebook using any language through the Zoovu Chat Assistant.

By combining conversational AI and expert beauty advice, beauty shoppers receive
personalized recommendations on skincare to foundation color that’s as unique as
they are—in one seamless Chat experience.

Do you want to find out more?

Contact us



CONFIGURATOR EINHELL – POWER X-CHANGE

Einhell uses Zoovu to automate and simplify sales conversations. The experience
combines a conversational assistant with a configurator to recommend not only
the right product but also suitable accessories. This approach generates a
higher average order value and increases loyalty.

View



CONFIGURATOR KITCHENAID – STAND MIXER CUSTOMIZER

See how KitchenAid leverage Zoovu’s visual configurator to provide interactive
conversational experiences that let buyers customize their stand mixers.
KitchenAid has increased website engagement by over 60%.

View

×


TOYS

Lego’s customer base is as a diverse as their extensive product offerings – from
sets with 10,000 pieces to themes like Harry Potter & Star Wars – customers have
a lot to pick from.

To assist them, the iconic brand provides an engaging, interactive product
discovery experience to quickly find the right Lego set based on individual
preferences.

In addition to improving sales, Lego gains access to customer insights that help
them better understand their audience, so they can continue to spark imagination
for Lego lovers of all ages across the world.


×


LAPTOP

See how Microsoft’s Surface Configurator gives customers the ability to create
their personalized set of Microsoft products without having to spend a lot of
time searching for the right products.

This helps Microsoft boost visibility of compatible products and increase AOV,
while customers can be confident they’ve compiled a complete product set that is
compatible and fits their unique needs.


×


FIREFIGHTER HELMET

Dräger, a leader in medical and safety technology products, uses a visual
configurator to equip buyers with a self-service environment to customize
firefighter helmets in a way never before possible.

The configurator is able to visualize every possible configurable offering while
ensuring compliance and availability. By combining a visual configurator with
CPQ, Dräger guides investment decisions and automates order entry and
processing, minimizing manual interventions and reducing buying errors.


×


SMART INDOOR GARDENING

See how Bosch Home Appliances uses a visual configurator to help customers pick
the right set of components for their Smart Indoor Gardening system.

As an emerging product category, it was important for Bosch Home Appliances to
support and guide customers with an experience that educates them on the product
and lets them customize aspects based on their unique needs, like what types of
plants they want to grow and how long they are willing to wait for them to
harvest.

This is all contained in a singular configuration environment where the customer
can see all the options available and make an educated decision on their
purchase.


×


TOOL AND BATTERY BUNDLE

Husqvarna’s product discovery solutions educate buyers on the value of their
battery powered products and help them purchase the perfect tools and equipment
for their application area, increase brand awareness and reduce returns.

This product discovery experience starts by gathering information on the type of
lawn work the customer is looking to do, experience level, preferred work
setting and more to recommend the right product bundle.


×


MOBILE PHONE PLAN

Vodafone knows its customers have different needs and requirements for their
phone and their mobile plans.

In order to match them to the right phone and plan, the telco giant asks a
series of questions to understand what their customers need and features that
are important to them (i.e. access to 5G network, high quality camera).

With each customer interaction, Vodafone also gathers valuable insights about
their audience’s preferences, interests, and needs that help them with product
development and marketing campaigns.


×


RUNNING SHOES

See how UnderArmour guides customers to the right running shoe for their fitness
needs by understanding what shoes are best for the customer’s unique needs.

Whether the customer is a road or off trail runner, needs additional lumber
support, and frequency of wearing, they can be confident Underarmour recommends
the optimal shoe that’ll keep them going.


×


BIKES

Whether you’re a parent looking for your kid’s first bike or an enthusiast
wanting to upgrade your road bike, Trek ensures customers of all experience
levels can find the right bike for their needs.

Trek’s multiple product discovery experiences serve the need of customers at
different stages in the buying process and ensure they are confident they’ve
found the right product to purchase online or at a local retailer.


×


GIFTS

The love of coffee is universal, and Nespresso offers customers a Gift Assistant
to help them share that love to their friends and family.

Whether the gift recipient is celebrating a wedding or the gift giver simply
wants to say “thank you”, Nespresso helps customers find the right machine,
accessories, pods, or even a combination of the 3, improving the gift shopping
experience, cross- and upsell more effectively, and ultimately boost sales.


×


STANDMIXER & ACCESSORIES

See how KitchenAid leverages Zoovu’s visual configurator to provide interactive
product discovery experiences that let buyers customize their iconic stand
mixers.

From colors, limited edition components, and a variety of accessories, customers
can purchase exactly what they want and more.

KitchenAid has increased website engagement by over 60% and improved AOV by 40%.


×


CUSTOMIZED KITCHEN

JennAir brings consumer promotions to the digital age with their Curate
Calculator. The brand wanted to simplify the complicated process of applying
credits to eligible products in a visually appealing manner.

As the buyer selects a product and customizes features and appearance, they can
see how much credit is available and can apply it to additional appliances to
complete their kitchen suite.


×


TV PACKAGE

Direct TV leverages Zoovu to help customers personalize their cable experience
and accelerate the uptake of new TV packages and bundles.

The web product discovery experience enables customers to tailor their cable and
internet subscription package to their interests and needs in a self-service
environment.

By doing so, Direct TV has seen a 31% increase in AOV.


×


BABY FOOD & NUTRITION

See how Gerber makes it easy for consumers to find the optimal combination of
baby food and nutrition supplements.

With an intuitive engagement flow, personalization, and a needs-oriented,
customized presentation of recommended products, Gerber builds trust and
provides shoppers with a complete bundle of products best suited for the unique
needs of each baby, leading to increased product visibility and higher AOV.


×


ULTRASOUND MACHINE

GE Healthcare provides medical buyers with a visual product discovery solution
to configure their Vivid T8 Ultrasound machine, based on the intended
application within their specific medical field.

By providing an end-to-end product discovery experience, buyers and internal
teams spend 80% less time manually searching, evaluating, and configuring their
Ultrasound machine. Even more important is, buyers are confident what they’ve
configured is compatible and compliant with their medical facility to maintain a
safe working environment.


×


KITCHEN PLANNER

When looking for a solution that would shorten the buyer’s journey and make the
decision process fun and exciting, Bosch Home Appliances decided to launch an
interactive Kitchen Planning Configurator.

It allows buyers to customize and visualize products within a self-service
product discovery environment that ensures compatibility across product lines
offered. Buyers get a better feel for what they are buying and see what else
they need to create the kitchen of their dreams.


×


PROTECTIVE EYEWEAR

3M streamlines the purchase of PPE and other life-saving products. Their
discovery experiences for varied product types help buyers understand and find
the right products based on usage and risk management.

By automating and personalizing the buying process, 3M buyers can identify and
purchase crucial products online without relying on 1:1 interactions with a
sales rep – saving time and quickening sales cycles without compromising
compatibility and compliance.


×


CONVERSATIONAL ASSISTANT

AT&T leverages Zoovu to help customers personalize their cable experience and
accelerate the uptake of new TV packages and bundles. The US-based telco giant
uses conversational assistants to enable customers to tailor their cable and
internet subscription package to their interests and needs.

View

×


CONVERSATIONAL ASSISTANT

Picking out the perfect headphones shouldn’t be difficult, but with so many
options Bose wanted to provide a customer experience. Their Headphone Finder
supports consumers with finding the best headphone options for their lifestyle
and needs.

View

×


CHAT ASSISTANT

Catrice Cosmetics, a global beauty brand part of Cosnova, can now engage with
shoppers on Facebook using any language through the Zoovu Chat Assistant.

By combining conversational AI and expert beauty advice, beauty shoppers receive
personalized recommendations on skincare to foundation color that’s as unique as
they are—in one seamless Chat experience.

Do you want to find out more?

Contact us

×


CONFIGURATOR

Einhell uses Zoovu to automate and simplify sales conversations. The experience
combines a conversational assistant with a configurator to recommend not only
the right product but also suitable accessories. This approach generates a
higher average order value and increases loyalty.

View

×


CONFIGURATOR

See how KitchenAid leverage Zoovu’s visual configurator to provide interactive
conversational experiences that let buyers customize their stand mixers.
KitchenAid has increased website engagement by over 60%.

View





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