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MIKE SAUNDERS


SENIOR CONSULTANT

Available for Work

Currently at Randstad, with a passion for harnessing data and process
improvement to drive efficiency and innovation.

Previously, BI & Kaizen Lead at Target Group. where I pioneered a first-in-class
operational excellence framework.

My approach to problem-solving is guided by a blend of intuition and targeted
research, a methodology that I believe uncovers creative and impactful solutions
from within the operation.

I'm always open to discussing new ideas, industry trends and insights, and how a
more dynamic approach to Lean Six Sigma can create value. If this interests you,
reach out via my LinkedIn for a Coffee. ☕

Download CV LinkedIn Consulting


PROFESSIONAL PROFILE

A Senior Consultant with 10 years experience working within large-scale, digital
transformation programs. I am a Certified Lean Six Sigma Black Belt from the
Project Management Institute.

I have delivered projects globally and have worked with companies based
primarily within the EMEA and NAM regions. I have worked with clients in most
industries, including finance, pharmaceutical and defence.


CAREER HISTORY

 * Data Analyst Data & Business Analysis
   
   Jun 2023 - Present
   
   Randstad Global
   
   Working in-house with strategic clients. Responsibility is focused on
   providing advisory support for statistical analysis initiatives to improve
   quality, cost, delivery and experience.

 * Senior Consultant Continuous Improvement & Transformation
   
   Sep 2022 - Jun 2023
   
   Randstad Global
   
   A strategic role, responsible for driving impactful outcomes for a fintech
   client through intelligence design. Focused on improving problem solving
   capability through focused training and coaching (Leaders, Analysts,
   Graduates).
   
   Highlighted Project
   
   Finance: Spearheaded a pioneering transformation initiative that
   revolutionised the onboarding process for >15,000 candidates per quarter
   internationally. Resulting in a 46% increase in candidate-to-hire conversion
   setting a new benchmark for the business.

 * BI & Kaizen Lead
   
   Feb 2022 - Sep 2022
   
   Target Group Acquired by Tech Mahindra
   
   Leading a team of 12, driving transformative initiatives and advancing data
   maturity across the business. Designed & Implemented a new operational
   excellence framework centered around Lean Culture & Automation.
   
   Highlighted Project
   
   Finance: Designed, Implemented and Coached an internal “Kaizen” program.
   Guiding 6 Junior Analysts to achieve Lean Six Sigma Green & Black Belt
   Certifications.

 * Senior Continuous Improvement Analyst
   
   Mar 2020 - Feb 2022
   
   Target Group Acquired by Tech Mahindra
   
   Acting as principal analyst of a specialist team tasked with the
   identification, definition and delivery of process improvements
   business-wide. Led a team of 6 Analysts, focused on automating and optimising
   business processes through data-driven analysis. Documented detailed process
   maps (BPMN & AL), User stories, configuration requirements to streamline
   operational processes and facilitate a continuous improvement culture.
   
   Highlighted Project
   
   Regulatory: Led the design, development delivery of a full-scale process
   overhaul, focused on asset recovery frameworks and workflows. Resulting in
   >£800k cost avoidance over a 2Y period.

 * Root Cause Analyst
   
   Mar 2019 - Mar 2020
   
   Target Group Acquired by Tech Mahindra
   
   Dedicated to conducting fair and consistent analysis into the long-term
   impacts of both consumer and regulatory complaints. Designed and implemented
   refined brand guidelines and direction measures to the Analysis-department.
   Credited with a significant increase in client satisfaction. Developed new
   and existing BI dashboards (PowerBI; SSRS; SSIS) and reports to provide
   actionable insights to decision-makers.
   
   Highlighted Project
   
   Aerospace: Developed & Implemented an automation utility to reduce manual
   process lead time from 10-Minutes to 25-Seconds. Saving >£2.3m over a 5Y
   period.

 * Data Subject Rights Specialist
   
   Jun 2016 - Mar 2019
   
   Target Group Acquired by Tech Mahindra
   
   Working as part of a specialist team responsible for the regulatory
   assurance; due diligence in Data Privacy and Data Protection.


NOTABLE CLIENTS

I've had the pleasure to work with some amazing teams over the years, here is a
selection of some that I have shared the most memorable moments with.




INSIGHTS

 * Yellow, Green, Black Six Sigma Practitioners - What's the difference? For
   Paper-Process.com
   
   Mar 2023
   
   3 min read
   
   Six Sigma practitioners of different belt levels possess distinct skill sets
   and responsibilities. Understanding these differences is important...

 * Maximizing Efficiency for Small-Medium Sized Businesses with Lean Six Sigma
   For Paper-Process.com
   
   Jan 2023
   
   2 min read
   
   Lean Six Sigma is a methodology that has been widely adopted by companies of
   all sizes to streamline processes, increase efficiency, and...

 * Customer Experience(CX) Journey, Do I need a map? For Paper-Process.com
   
   Jan 2023
   
   2 min read
   
   A Customer Experience(CX) Journey Map is a realistic view of the journey your
   customers have with your business, service or product. This type of map can
   serve many different purposes but what benefit...

 * Automation: What, Why & How of RPA.
   
   Aug 2022
   
   3 min read
   
   RPA is a game changer for boosting efficiencies and achieving cost savings
   without the need for timely, expensive, technical changes. — Firstly, What is
   RPA? Robotic Process Automation (RPA) is the use of...

 * 10 Things I learned from my company’s GDPR programme.
   
   Jun 2018
   
   7 min read
   
   Before I begin, I would like to acknowledge that my role within my current
   company is a specialist role that deals exclusively with Data...


READING

Currently Reading

The Emperor of All Maladies

Siddhartha Mukherjee

> “The evolution of cancer treatment, from early day through to the development
> of chemotheerapy and more targeted genetic therapies is inspiring. It's
> fascinating to see how statistical analysis has revolutionised epidemiological
> understanding over time to shape the contemporary precision medicine we have
> today.”

Finished

Root Cause Analysis

Duke Okes

Black Box Thinking

Matthew Syed

The Digital Transformation Playbook

David L. Rogers

Innovating for People

LUMA Institute

Up Next

Thinking, Fast and Slow

Daniel Kahneman

Predictably Irrational

Dan Ariely

How to Solve it

George Pólya

Algorithms to Live By: The Computer Science of Human Decisions

Brian Christian, Griffiths


OTHER PROJECTS

edu.paper-process.com

> Focusing on content creation for Paper-Process into areas such as Data, OpEx,
> Agile, AI-ML and more.

NewLeaf

> An exploratory data analysis project into the expansive world of medical
> cannabis. Covering the heritage of over 5,000 unique strains.

Koios

> "If it's not written down, it doesn't exist." - An approachable, performant
> and versatile framework for workflow documentation and experience.